Knowledge Management Software Market Segmentation
Knowledge Management Software Type Outlook (USD Billion, 2018-2030)
Mobile - Android Native
Mobile - iOS Native
Knowledge Management Software Deployment Type Outlook (USD Billion, 2018-2030)
On Premises
Cloud
Knowledge Management Software Organization Size Outlook (USD Billion, 2018-2030)
Small & Medium Scale Enterprise
Large Scale Enterprise
Knowledge Management Software Regional Outlook (USD Billion, 2018-2030)
North America Outlook (USD Billion, 2018-2030)
North America Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
North America Knowledge Management Software by Deployment Type
On Premises
Cloud
North America Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
US Outlook (USD Billion, 2018-2030)
US Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
US Knowledge Management Software by Deployment Type
On Premises
Cloud
US Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
CANADA Outlook (USD Billion, 2018-2030)
CANADA Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
CANADA Knowledge Management Software by Deployment Type
On Premises
Cloud
CANADA Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Europe Outlook (USD Billion, 2018-2030)
Europe Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Europe Knowledge Management Software by Deployment Type
On Premises
Cloud
Europe Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Germany Outlook (USD Billion, 2018-2030)
Germany Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Germany Knowledge Management Software by Deployment Type
On Premises
Cloud
Germany Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
France Outlook (USD Billion, 2018-2030)
France Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
France Knowledge Management Software by Deployment Type
On Premises
Cloud
France Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
UK Outlook (USD Billion, 2018-2030)
UK Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
UK Knowledge Management Software by Deployment Type
On Premises
Cloud
UK Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
ITALY Outlook (USD Billion, 2018-2030)
ITALY Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
ITALY Knowledge Management Software by Deployment Type
On Premises
Cloud
ITALY Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
SPAIN Outlook (USD Billion, 2018-2030)
Spain Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Spain Knowledge Management Software by Deployment Type
On Premises
Cloud
Spain Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Rest Of Europe Outlook (USD Billion, 2018-2030)
Rest Of Europe Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
REST OF EUROPE Knowledge Management Software by Deployment Type
On Premises
Cloud
REST OF EUROPE Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Asia-Pacific Outlook (USD Billion, 2018-2030)
Asia-Pacific Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Asia-Pacific Knowledge Management Software by Deployment Type
On Premises
Cloud
Asia-Pacific Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
China Outlook (USD Billion, 2018-2030)
China Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
China Knowledge Management Software by Deployment Type
On Premises
Cloud
China Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Japan Outlook (USD Billion, 2018-2030)
Japan Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Japan Knowledge Management Software by Deployment Type
On Premises
Cloud
Japan Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
India Outlook (USD Billion, 2018-2030)
India Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
India Knowledge Management Software by Deployment Type
On Premises
Cloud
India Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Australia Outlook (USD Billion, 2018-2030)
Australia Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Australia Knowledge Management Software by Deployment Type
On Premises
Cloud
Australia Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Rest of Asia-Pacific Outlook (USD Billion, 2018-2030)
Rest of Asia-Pacific Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Rest of Asia-Pacific Knowledge Management Software by Deployment Type
On Premises
Cloud
Rest of Asia-Pacific Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Rest of the World Outlook (USD Billion, 2018-2030)
Rest of the World Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Rest of the World Knowledge Management Software by Deployment Type
On Premises
Cloud
Rest of the World Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Middle East Outlook (USD Billion, 2018-2030)
Middle East Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Middle East Knowledge Management Software by Deployment Type
On Premises
Cloud
Middle East Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Africa Outlook (USD Billion, 2018-2030)
Africa Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Africa Knowledge Management Software by Deployment Type
On Premises
Cloud
Africa Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Latin America Outlook (USD Billion, 2018-2030)
Latin America Knowledge Management Software by Type
Mobile - Android Native
Mobile - iOS Native
Latin America Knowledge Management Software by Deployment Type
On Premises
Cloud
Latin America Knowledge Management Software by Organization Size
Small & Medium Scale Enterprise
Large Scale Enterprise
Research Methodology on Knowledge Management Software Market
Introduction
The primary objective of this research on the Global Knowledge Management Software Market is to identify the size, trends, growth and overall market performance of this industry. The research includes a comprehensive analysis of the global market, both qualitative and quantitative in nature. The report also provides an analysis of recent developments, technological trends, customers’ preferences and current market trends. The research report takes into account various factors such as industry trends, market demand, technological advances, customer preferences, and competitive scenarios to provide a comprehensive analysis of the global Knowledge Management Software Market.
Research Design
The research methodology adopted for the research report is of a primary and secondary nature. Primary research methods such as one-to-one interviews, focus groups, surveys and surveys through social media are used to collect primary data. Additionally, interviews with experts, industry players and customers are conducted to obtain insights into qualitative and quantitative data. Secondary data is collected from published industry articles and reports, government documents, statistical databases and other credible sources.
Data Collection
The primary research for the report includes detailed one-to-one interviews with more than 20 market players which include CEOs, market analysts, policymakers, country managers from different countries, etc. Surveys are conducted to gain insights into the customer’s preferences and trends in the market. A detailed questionnaire is prepared and distributed to customers from around the world in different countries such as the United States, India, Japan, China and others. Additionally, the secondary data is gathered from industry magazines, trade publications, white papers and research journals.
Data Analysis
The primary and secondary data obtained are analyzed using a variety of methods including statistical analysis and data triangulation to obtain accuracies. The qualitative data is also analyzed to gain insights into the customers’ preferences and trends in the market.
Conclusion
The quantitative and qualitative analysis conducted in the research project provides a comprehensive understanding of the global Knowledge Management Software Market. The research enables the identification of the drivers, trends and opportunities in the market. The research report provides an in-depth analysis of the global Knowledge Management Software Market which enables market players to make informed decisions.
TABLE OF CONTENTS
1 EXECUTIVE SUMMARY 17
1.1 MARKET ATTRACTIVENESS ANALYSIS 18
2 MARKET INTRODUCTION 19
2.1 DEFINITION 19
2.2 SCOPE OF THE STUDY 19
2.3 RESEARCH OBJECTIVE 19
2.4 MARKET STRUCTURE 19
3 RESEARCH METHODOLOGY 20
4 MARKET DYNAMICS 26
4.1 INTRODUCTION 26
4.2 DRIVERS 27
4.2.1 INCREASING NEED FOR CUSTOMER RETENTION AND SATISFACTION 27
4.2.2 INCREASE OPERATIONAL EFFICIENCY AND STAFF PRODUCTIVITY 27
4.2.3 DRIVERS IMPACT ANALYSIS 28
4.3 RESTRAINTS 28
4.3.1 LACK OF AWARENESS IN SMALL ORGANIZATION 28
4.3.2 RESTRAINTS IMPACT ANALYSIS 29
4.4 OPPORTUNITIES 29
4.4.1 TECHNOLOGICAL ADVANCEMENT 29
4.5 IMPACT OF COVID-19 ON KNOWLEDGE MANAGEMENT SOFTWARE MARKET 30
4.5.1 IMPACT ON KNOWLEDGE MANAGEMENT SOFTWARE ADOPTION 30
4.5.2 IMPACT ON IT SPENDING 30
4.5.3 IMPACT ON INDUSTRY VERTICALS 30
5 MARKET FACTOR ANALYSIS 31
5.1 VALUE CHAIN ANALYSIS 31
5.1.1 SOFTWARE DESIGNERS & DEVELOPERS 31
5.1.2 SYSTEM INTEGRATORS 31
5.1.3 END USERS 32
5.2 PORTER’S FIVE FORCES MODEL 32
5.2.1 THREAT OF NEW ENTRANTS 33
5.2.2 BARGAINING POWER OF SUPPLIERS 33
5.2.3 THREAT OF SUBSTITUTES 33
5.2.4 BARGAINING POWER OF BUYERS 33
5.2.5 INTENSITY OF RIVALRY 33
6 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE 34
6.1 OVERVIEW 34
6.1.1 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 35
6.2 MOBILE - ANDROID NATIVE 35
6.3 MOBILE - IOS NATIVE 35
7 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE 36
7.1 OVERVIEW 36
7.1.1 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 37
7.2 ON-PREMISES 37
7.3 CLOUD 37
7.4 HYBRID 37
8 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE 38
8.1 OVERVIEW 38
8.1.1 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 39
8.2 SMALL & MEDIUM SCALE ENTERPRISE 39
8.3 LARGE SCALE ENTERPRISE 39
9 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER 40
9.1 OVERVIEW 40
9.1.1 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 41
9.2 GOVERNMENT AND DEFENSE 41
9.3 MANUFACTURING 41
9.4 BANKING, FINANCIAL SERVICES AND INSURANCE (BFSI) 41
9.5 PHARMACEUTICALS 42
9.6 IT & TELECOMMUNICATION 42
9.7 OTHERS 42
10 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY REGION 43
10.1 OVERVIEW 43
10.1.1 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY REGION, 2022-2030 (USD MILLION) 44
10.2 NORTH AMERICA 45
10.2.1 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2022-2030 (USD MILLION) 45
10.2.2 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 46
10.2.3 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 47
10.2.4 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 48
10.2.5 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 49
10.2.6 US 50
10.2.6.1 US KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 50
10.2.6.2 US KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 50
10.2.6.3 US KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 51
10.2.6.4 US KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 51
10.2.7 CANADA 52
10.2.7.1 CANADA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 52
10.2.7.2 CANADA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 52
10.2.7.3 CANADA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 53
10.2.7.4 CANADA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 53
10.2.8 MEXICO 54
10.2.8.1 MEXICO KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 54
10.2.8.2 MEXICO KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 54
10.2.8.3 MEXICO KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 54
10.2.8.4 MEXICO KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 55
10.3 EUROPE 56
10.3.1 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2022-2030 (USD MILLION) 56
10.3.2 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 57
10.3.3 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 58
10.3.4 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 59
10.3.5 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 60
10.3.6 UK 61
10.3.6.1 UK KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 61
10.3.6.2 UK KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 61
10.3.6.3 UK KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 61
10.3.6.4 UK KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 62
10.3.7 GERMANY 62
10.3.7.1 GERMANY KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 62
10.3.7.2 GERMANY KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 63
10.3.7.3 GERMANY KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 63
10.3.7.4 GERMANY KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 63
10.3.8 FRANCE 64
10.3.8.1 FRANCE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 64
10.3.8.2 FRANCE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 64
10.3.8.3 FRANCE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 65
10.3.8.4 FRANCE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 65
10.3.9 REST OF EUROPE 66
10.3.9.1 REST OF EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 66
10.3.9.2 REST OF EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 66
10.3.9.3 REST OF EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 67
10.3.9.4 REST OF EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 67
10.4 ASIA-PACIFIC 68
10.4.1 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2022-2030 (USD MILLION) 68
10.4.2 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 69
10.4.3 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 70
10.4.4 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 71
10.4.5 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 72
10.4.6 CHINA 73
10.4.6.1 CHINA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 73
10.4.6.2 CHINA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 73
10.4.6.3 CHINA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 73
10.4.6.4 CHINA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 74
10.4.7 JAPAN 74
10.4.7.1 JAPAN KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 74
10.4.7.2 JAPAN KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 75
10.4.7.3 JAPAN KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 75
10.4.7.4 JAPAN KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 75
10.4.8 INDIA 76
10.4.8.1 INDIA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 76
10.4.8.2 INDIA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 76
10.4.8.3 INDIA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 77
10.4.8.4 INDIA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 77
10.4.9 REST OF ASIA-PACIFIC 78
10.4.9.1 REST OF ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 78
10.4.9.2 REST OF ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 78
10.4.9.3 REST OF ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 78
10.4.9.4 REST OF ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 79
10.5 MIDDLE EAST & AFRICA 79
10.5.1 MIDDLE EAST & AFRICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 79
10.5.2 MIDDLE EAST & AFRICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 80
10.5.3 MIDDLE EAST & AFRICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 80
10.5.4 MIDDLE EAST & AFRICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 81
10.6 SOUTH AMERICA 82
10.6.1 SOUTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 82
10.6.2 SOUTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 82
10.6.3 SOUTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 83
10.6.4 SOUTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 83
11 COMPETITIVE LANDSCAPE 84
11.1 COMPETITIVE BENCHMARKING 85
11.2 VENDOR SHARE ANALYSIS 86
11.3 RECENT DEVELOPMENTS 86
11.3.1 PARTNERSHIPS/AGREEMENTS/CONTRACTS/COLLABORATIONS 86
11.3.2 BUSINESS EXPANSIONS/ACQUISTIONS 87
11.3.3 PRODUCT LAUNCHES/DEVELOPMENTS 87
12 COMPANY PROFILES 89
12.1 FRESHWORKS INC. 89
12.1.1 COMPANY OVERVIEW 89
12.1.2 FINANCIAL OVERVIEW 89
12.1.3 PRODUCTS OFFERED 89
12.1.4 KEY DEVELOPMENTS 90
12.1.5 SWOT ANALYSIS 90
12.1.6 KEY STRATEGIES 90
12.2 ATLASSIAN CORPORATION PLC 91
12.2.1 COMPANY OVERVIEW 91
12.2.2 FINANCIAL OVERVIEW 92
12.2.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 92
12.2.4 KEY DEVELOPMENTS 93
12.2.5 SWOT ANALYSIS 93
12.2.6 KEY STRATEGIES 93
12.3 EXO PLATFORM 94
12.3.1 COMPANY OVERVIEW 94
12.3.2 FINANCIAL OVERVIEW 94
12.3.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 94
12.3.4 KEY DEVELOPMENTS 94
12.3.5 KEY STRATEGIES 94
12.4 BITRIX24 INC. 95
12.4.1 COMPANY OVERVIEW 95
12.4.2 FINANCIAL OVERVIEW 95
12.4.3 PRODUCTS OFFERED 95
12.4.4 KEY DEVELOPMENTS 95
12.4.5 KEY STRATEGIES 95
12.5 PROPROFS 96
12.5.1 COMPANY OVERVIEW 96
12.5.2 FINANCIAL OVERVIEW 96
12.5.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 96
12.5.4 KEY DEVELOPMENTS 96
12.5.5 KEY STRATEGIES 96
12.6 IBM CORPORATION 97
12.6.1 COMPANY OVERVIEW 97
12.6.2 FINANCIAL OVERVIEW 97
12.6.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 98
12.6.4 KEY DEVELOPMENTS 98
12.6.5 SWOT ANALYSIS 98
12.6.6 KEY STRATEGIES 98
12.7 SAP SE 99
12.7.1 COMPANY OVERVIEW 99
12.7.2 FINANCIAL OVERVIEW 100
12.7.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 100
12.7.4 KEY DEVELOPMENTS 101
12.7.5 SWOT ANALYSIS 101
12.7.6 KEY STRATEGIES 101
12.8 ZOHO CORPORATION PVT. LTD. 102
12.8.1 COMPANY OVERVIEW 102
12.8.2 FINANCIAL OVERVIEW 102
12.8.3 SOLUTIONS OFFERED 102
12.8.4 KEY DEVELOPMENTS 102
12.8.5 KEY STRATEGY 102
12.9 ORACLE CORPORATION 103
12.9.1 COMPANY OVERVIEW 103
12.9.2 FINANCIAL OVERVIEW 104
12.9.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 104
12.9.4 KEY DEVELOPMENTS 104
12.9.5 SWOT ANALYSIS 105
12.9.6 KEY STRATEGIES 105
12.10 CAPGEMINI SE 106
12.10.1 COMPANY OVERVIEW 106
12.10.2 FINANCIAL OVERVIEW 107
12.10.3 PRODUCTS/SOLUTIONS/SERVICES/SOLUTIONS OFFERED 107
12.10.4 KEY DEVELOPMENTS 107
12.10.5 SWOT ANALYSIS 108
12.10.6 KEY STRATEGIES 108
12.11 SKYPREP INC. 109
12.11.1 COMPANY OVERVIEW 109
12.11.2 FINANCIAL OVERVIEW 109
12.11.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 109
12.11.4 KEY DEVELOPMENTS 109
12.11.5 KEY STRATEGIES 109
12.12 LUCIDEA 110
12.12.1 COMPANY OVERVIEW 110
12.12.2 FINANCIAL OVERVIEW 110
12.12.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 110
12.12.4 KEY DEVELOPMENTS 110
12.12.5 KEY STRATEGIES 111
12.13 EGAIN CORPORATION 112
12.13.1 COMPANY OVERVIEW 112
12.13.2 FINANCIAL OVERVIEW 112
12.13.3 PRODUCTS/SERVICES/SOLUTIONS OFFERED 113
12.13.4 KEY DEVELOPMENTS 113
12.13.5 SWOT ANALYSIS 113
12.13.6 KEY STRATEGIES 114
12.14 UPLAND SOFTWARE INC. 115
12.14.1 COMPANY OVERVIEW 115
12.14.2 FINANCIAL OVERVIEW 115
12.14.3 PRODUCTS/SOLUTIONS/SERVICES OFFERED 116
12.14.4 KEY DEVELOPMENTS 116
12.14.5 SWOT ANALYSIS 117
12.14.6 KEY STRATEGIES 117
12.15 ZENDESK INC. 118
12.15.1 COMPANY OVERVIEW 118
12.15.2 FINANCIAL OVERVIEW 119
12.15.3 PRODUCTS OFFERED 119
12.15.4 KEY DEVELOPMENTS 120
12.15.5 SWOT ANALYSIS 120
12.15.6 KEY STRATEGIES 120
LIST OF TABLES
TABLE 1 MARKET SYNOPSIS 18
TABLE 2 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 35
TABLE 3 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 37
TABLE 4 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 39
TABLE 5 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 41
TABLE 6 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY REGION, 2022-2030 (USD MILLION) 44
TABLE 7 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2022-2030 (USD MILLION) 46
TABLE 8 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 46
TABLE 9 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 47
TABLE 10 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 48
TABLE 11 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 49
TABLE 12 US KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 50
TABLE 13 US KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 50
TABLE 14 US KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 51
TABLE 15 US KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 51
TABLE 16 CANADA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 52
TABLE 17 CANADA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 52
TABLE 18 CANADA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 53
TABLE 19 CANADA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 53
TABLE 20 MEXICO KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 54
TABLE 21 MEXICO KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 54
TABLE 22 MEXICO KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 54
TABLE 23 MEXICO KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 55
TABLE 24 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2022-2030 (USD MILLION) 57
TABLE 25 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 57
TABLE 26 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 58
TABLE 27 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 59
TABLE 28 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 60
TABLE 29 UK KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 61
TABLE 30 UK KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 61
TABLE 31 UK KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 61
TABLE 32 UK KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 62
TABLE 33 GERMANY KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 62
TABLE 34 GERMANY KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 63
TABLE 35 GERMANY KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 63
TABLE 36 GERMANY KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 63
TABLE 37 FRANCE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 64
TABLE 38 FRANCE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 64
TABLE 39 FRANCE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 65
TABLE 40 FRANCE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 65
TABLE 41 REST OF EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 66
TABLE 42 REST OF EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 66
TABLE 43 REST OF EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 67
TABLE 44 REST OF EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 67
TABLE 45 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2022-2030 (USD MILLION) 69
TABLE 46 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 69
TABLE 47 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 70
TABLE 48 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 71
TABLE 49 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 72
TABLE 50 CHINA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 73
TABLE 51 CHINA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 73
TABLE 52 CHINA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 73
TABLE 53 CHINA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 74
TABLE 54 JAPAN KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 74
TABLE 55 JAPAN KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 75
TABLE 56 JAPAN KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 75
TABLE 57 JAPAN KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 75
TABLE 58 INDIA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 76
TABLE 59 INDIA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 76
TABLE 60 INDIA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 77
TABLE 61 INDIA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 77
TABLE 62 REST OF ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 78
TABLE 63 REST OF ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT, 2022-2030 (USD MILLION) 78
TABLE 64 REST OF ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 78
TABLE 65 REST OF ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 79
TABLE 66 MIDDLE EAST & AFRICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 79
TABLE 67 MIDDLE EAST & AFRICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 80
TABLE 68 MIDDLE EAST & AFRICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 80
TABLE 69 MIDDLE EAST & AFRICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 81
TABLE 70 SOUTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2022-2030 (USD MILLION) 82
TABLE 71 SOUTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 82
TABLE 72 SOUTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 83
TABLE 73 SOUTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 83
TABLE 74 PARTNERSHIPS/AGREEMENTS/CONTRACTS/COLLABORATIONS 86
TABLE 75 BUSINESS EXPANSIONS/ACQUISITIONS 87
TABLE 76 PRODUCT LAUNCHES/DEVELOPMENTS 87
TABLE 77 FRESHWORKS INC: PRODUCTS OFFERED 89
TABLE 78 FRESHWORKS INC: KEY DEVELOPMENTS 90
TABLE 79 ATLASSIAN CORPORATION PLC.: PRODUCTS/SOLUTIONS/SERVICES OFFERED 92
TABLE 80 ATLASSIAN CORPORATION PLC: KEY DEVELOPMENTS 93
TABLE 81 EXO PLATFORM: PRODUCTS/SOLUTIONS/SERVICES OFFERED 94
TABLE 82 EXO PLATFORM: KEY DEVELOPMENTS 94
TABLE 83 BITRIX24 INC.: PRODUCTS OFFERED 95
TABLE 84 PROPROFS.: PRODUCTS/SERVICES/SOLUTIONS OFFERED 96
TABLE 85 IBM CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED 98
TABLE 86 SAP SE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 100
TABLE 87 SAP SE: KEY DEVELOPMENTS 101
TABLE 88 ZOHO CORPORATION PVT. LTD.: SOLUTIONS OFFERED 102
TABLE 89 ORACLE CORPORATION: PRODUCTS/SERVICES/SOLUTIONS OFFERED 104
TABLE 90 CAPGEMINI SE: PRODUCTS: SOLUTIONS/SERVICES/SOLUTIONS OFFERED 107
TABLE 91 SKYPREP INC.: PRODUCTS/SERVICES/SOLUTIONS OFFERED 109
TABLE 92 SKYPREP INC..: KEY DEVELOPMENTS 109
TABLE 93 LUCIDEA.: PRODUCTS/SERVICES/SOLUTIONS OFFERED 110
TABLE 94 LUCIDEA.: KEY DEVELOPMENTS 110
TABLE 95 EGAIN CORPOARATION.: PRODUCTS/SERVICES/SOLUTIONS OFFERED 113
TABLE 96 EGAIN CORPOARATION.: KEY DEVELOPMENTS 113
TABLE 97 UPLAND SOFTWARE INC: PRODUCTS/SOLUTIONS/SERVICES OFFERED 116
TABLE 98 UPLAND SOFTWARE INC: KEY DEVELOPMENTS 116
TABLE 99 ZENDESK INC: PRODUCTS OFFERED 119
TABLE 100 ZENDESK INC: KEY DEVELOPMENTS 120
LIST OF FIGURES
FIGURE 1 MARKET ATTRACTIVENESS ANALYSIS: GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET 18
FIGURE 2 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET: MARKET STRUCTURE 19
FIGURE 3 BOTTOM-UP AND TOP-DOWN APPROACHES 24
FIGURE 4 MARKET DYNAMIC ANALYSIS OF THE GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET 26
FIGURE 5 DRIVER IMPACT ANALYSIS 28
FIGURE 6 RESTRAINT IMPACT ANALYSIS 29
FIGURE 7 VALUE CHAIN: GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET 31
FIGURE 8 PORTER'S FIVE FORCES ANALYSIS OF THE GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET 32
FIGURE 9 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2020 (% SHARE) 34
FIGURE 10 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPE, 2020 VS 2027 (USD MILLION) 34
FIGURE 11 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2020 (% SHARE) 36
FIGURE 12 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2020 VS 2027 (USD MILLION) 36
FIGURE 13 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2020 (% SHARE) 38
FIGURE 14 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2020 VS 2027 (USD MILLION) 38
FIGURE 15 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2020 (% SHARE) 40
FIGURE 16 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2020 VS 2027 (USD MILLION) 40
FIGURE 17 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY REGION, 2020 (% SHARE) 43
FIGURE 18 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY REGION, 2020 VS 2027 (USD MILLION) 44
FIGURE 19 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2020 (% SHARE) 45
FIGURE 20 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2020 VS 2027 (USD MILLION) 45
FIGURE 21 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPES, 2022-2030 (USD MILLION) 46
FIGURE 22 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 47
FIGURE 23 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 48
FIGURE 24 NORTH AMERICA KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 49
FIGURE 25 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2020 (% SHARE) 56
FIGURE 26 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2020 VS 2027 (USD MILLION) 56
FIGURE 27 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPES, 2022-2030 (USD MILLION) 57
FIGURE 28 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 58
FIGURE 29 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 59
FIGURE 30 EUROPE KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 60
FIGURE 31 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2020 (% SHARE) 68
FIGURE 32 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY COUNTRY, 2020 VS 2027 (USD MILLION) 68
FIGURE 33 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY TYPES, 2022-2030 (USD MILLION) 69
FIGURE 34 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT TYPE, 2022-2030 (USD MILLION) 70
FIGURE 35 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY ORGANIZATION SIZE, 2022-2030 (USD MILLION) 71
FIGURE 36 ASIA-PACIFIC KNOWLEDGE MANAGEMENT SOFTWARE MARKET, BY END USER, 2022-2030 (USD MILLION) 72
FIGURE 37 GLOBAL KNOWLEDGE MANAGEMENT SOFTWARE MARKET: COMPETITIVE BENCHMARKING 85
FIGURE 38 VENDOR SHARE ANALYSIS, 2020 (%) 86
FIGURE 39 FRESHWORKS INC.: FINANCIAL OVERVIEW SNAPSHOT 89
FIGURE 40 FRESHWORKS INC: SWOT ANALYSIS 90
FIGURE 41 ATLASSIAN CORPORATION PLC.: FINANCIAL OVERVIEW SNAPSHOT 92
FIGURE 42 ATLASSIAN CORPORATION PLC.: SWOT ANALYSIS 93
FIGURE 43 IBM CORPORATION: FINANCIAL OVERVIEW SNAPSHOT 97
FIGURE 44 IBM CORPORATION: SWOT ANALYSIS 98
FIGURE 45 SAP SE: FINANCIAL OVERVIEW SNAPSHOT 100
FIGURE 46 SAP SE: SWOT ANALYSIS 101
FIGURE 47 ORACLE CORPORATION: FINANCIAL OVERVIEW SNAPSHOT 104
FIGURE 48 ORACLE CORPORATION: SWOT ANALYSIS 105
FIGURE 49 CAPGEMINI SE: FINANCIAL OVERVIEW SNAPSHOT 107
FIGURE 50 CAPGEMINI SE: SWOT ANALYSIS 108
FIGURE 51 EGAIN CORPOARATION.: FINANCIAL OVERVIEW SNAPSHOT 112
FIGURE 52 EGAIN CORPOARATION.: SWOT ANALYSIS 113
FIGURE 53 UPLAND SOFTWARE INC: FINANCIAL OVERVIEW SNAPSHOT 115
FIGURE 54 UPLAND SOFTWARE INC.: SWOT ANALYSIS 117
FIGURE 55 ZENDESK INC.: FINANCIAL OVERVIEW SNAPSHOT 119
FIGURE 56 ZENDESK INC: SWOT ANALYSIS 120
Team Lead - Research she holds an experience of about 6+ years in market research and business consulting, working under the spectrum of information communication technology, telecommunications and semiconductor domains. aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.
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