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Cloud PBX Market Research Report Information By Service (Managed, Professional, Network, IT, and Cloud), By Organization Size (SME, Large Enterprise), By End-user (BFSI, Retail, Healthcare, Government, Real Estate), And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2032.


ID: MRFR/ICT/2275-CR | 100 Pages | Author: Ankit Gupta| February 2020

Cloud PBX Market Segmentation


Cloud PBX Service Outlook (USD Billion, 2018-2032)




  • Managed




  • Professional




  • Network




  • IT and cloud




Cloud PBX Organization Size Outlook (USD Billion, 2018-2032)




  • SME




  • Large enterprises




Cloud PBX End-user Outlook (USD Billion, 2018-2032)




  • BFSI




  • Retail




  • Healthcare




  • Government




  • Real Estate




Cloud PBX Regional Outlook (USD Billion, 2018-2032)




  • North AmericaOutlook (USD Billion, 2018-2032)




    • North America Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • North America Cloud PBX by Organization Size




      • SME




      • Large enterprises










  • North America Cloud PBX by End-user






  • BFSI




  • Retail




  • Healthcare




  • Government




  • Real Estate







    • USOutlook (USD Billion, 2018-2032)




    • US Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • USCloud PBX by Organization Size




      • SME




      • Large enterprises






    • USCloud PBX by End-user







  • BFSI




  • Retail




  • Healthcare




  • Government




  • Real Estate







    • CANADAOutlook (USD Billion, 2018-2032)




    • CANADA Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • CANADACloud PBX by Organization Size




      • SME




      • Large enterprises






    • CANADA Cloud PBX by End-user







  • BFSI




  • Retail




  • Healthcare




  • Government




  • Real Estate






  • EuropeOutlook (USD Billion, 2018-2032)




    • Europe Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • Europe Cloud PBX by Organization Size




      • SME




      • Large enterprises






    • EuropeCloud PBX by End-user








  • BFSI




  • Retail




  • Healthcare




  • Government




  • Real Estate







    • Germany Outlook (USD Billion, 2018-2032)




    • Germany Cloud PBX by Service




      • Managed




      • Professional




      • Network






    • GermanyCloud PBX by Organization Size




      • SME




      • Large enterprises









  • Germany Cloud PBX by End-user






  • BFSI




  • Retail




  • Healthcare




  • Government




  • Real Estate







    • FranceOutlook (USD Billion, 2018-2032)




    • France Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • FranceCloud PBX by Organization Size




      • SME




      • Large enterprises






    • France Cloud PBX by End-user







  • BFSI




  • Retail




  • Healthcare




  • Government




  • Real Estate







    • UKOutlook (USD Billion, 2018-2032)




    • UK Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • UKCloud PBX by Organization Size




      • SME




      • Large enterprises






    • UK Cloud PBX by End-user







  • BFSI




  • Retail




  • Healthcare




  • Government




  • Real Estate







    • ITALYOutlook (USD Billion, 2018-2032)




    • ITALY Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • ITALYCloud PBX by Organization Size




      • SME




      • Large enterprises






    • ITALY Cloud PBX byEnd-user







  • BFSI




  • Retail




  • Healthcare




  • Government




  • Real Estate







    • SPAINOutlook (USD Billion, 2018-2032)




    • Spain Cloud PBX by Service




      • Managed




      • Professional




      • Network






    • SpainCloud PBX by Organization Size




      • SME




      • Large enterprises









  • Spain Cloud PBX by End-user






  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate







    • Rest Of EuropeOutlook (USD Billion, 2018-2032)




    • Rest Of Europe Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • REST OF EUROPECloud PBX by Organization Size




      • SME




      • Large enterprises






    • Rest of EUROPE by End-user







  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate









  • Asia-PacificOutlook (USD Billion, 2018-2032)




    • Asia-Pacific Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • Asia-PacificCloud PBX by Organization Size




      • SME




      • Large enterprises










  • Asia-Pacific Cloud PBX by End-user






  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate







    • ChinaOutlook (USD Billion, 2018-2032)




    • China Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • ChinaCloud PBX by Organization Size




      • SME




      • Large enterprises






    • China Cloud PBX by End-user







  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate







    • JapanOutlook (USD Billion, 2018-2032)




    • Japan Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • JapanCloud PBX by Organization Size




      • SME




      • Large enterprises






    • Japan Cloud PBX by End-user







  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate







    • India Outlook (USD Billion, 2018-2032)




    • India Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • IndiaCloud PBX by Organization Size




      • SME




      • Large enterprises






    • India Cloud PBX by End-user







  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate







    • AustraliaOutlook (USD Billion, 2018-2032)




    • Australia Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • AustraliaCloud PBX by Organization Size




      • SME




      • Large enterprises






    • Australia Cloud PBX by End-user







  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate







    • Rest of Asia-PacificOutlook (USD Billion, 2018-2032)




    • Rest of Asia-Pacific Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • Rest of Asia-PacificCloud PBX by Organization Size




      • SME




      • Large enterprises






    • Rest of Asia-Pacific Cloud PBX by End-user







  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate






  • Rest of the WorldOutlook (USD Billion, 2018-2032)




    • Rest of the World Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • Rest of the WorldCloud PBX by Organization Size




      • SME




      • Large enterprises






    • Rest of the world Cloud PBX by End-user








  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate







    • Middle EastOutlook (USD Billion, 2018-2032)




    • Middle East Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • Middle EastCloud PBX by Organization Size




      • SME




      • Large enterprises






    • Middle East Cloud PBX by End-user







  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate







    • AfricaOutlook (USD Billion, 2018-2032)




    • Africa Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • AfricaCloud PBX by Organization Size




      • SME




      • Large enterprises






    • Africa Cloud PBX by End-user







  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate







    • Latin AmericaOutlook (USD Billion, 2018-2032)




    • Latin America Cloud PBX by Service




      • Managed




      • Professional




      • Network




      • IT and cloud






    • Latin AmericaCloud PBX by Organization Size




      • SME




      • Large enterprises






    • Latin America Cloud PBX by End-user







  • BFSI




  • retail




  • healthcare




  • government




  • Real Estate



Research Methodology on Cloud PBX Market


Introduction

The global Cloud PBX market is expected to witness rapid growth over the forecast period 2023 to 2030. The report combines data from extensive research and analysis along with insights from industry experts to offer a comprehensive overview of the market.


A cloud PBX is a type of phone system using a virtual private branch exchange based on cloud computing. This cloud-based VoIP (Voice over Internet Protocol) PBX system simplifies the management of phone systems that enables seamless communication. The adoption of this system by businesses of almost every size helps them to access consumer services, such as voicemail, call forwarding, caller ID, 411 directory assistance, and many more. It also improves communication infrastructure capabilities, enabling the user to easily manage communication activities.


Research Methodology

The research report by Market Research Future provides an extensive analysis of the cloud PBX market, commencing with an overview of the market, followed by an in-depth analysis of the factors that are driving and restraining the market. The report also offers an assessment of various opportunities, challenges and threats in the market. To gain further insights into the market and ensure having the best possible data, multiple approaches have been implemented while conducting this research.



  •  Primary Research


Primary research is conducted to ensure the best possible data to offer. It involves surveys of market stakeholders such as manufacturers, distributors, service providers, industry associations, suppliers and end-users. This scan provides a detailed overview of the market and helps in filling the existing data gaps. Furthermore, interviews are conducted with industry experts who have experience in the Cloud PBX market and have an understanding of its structure and its segmentation to provide valuable insights regarding the size and growth of the market.



  •  Secondary Research


Secondary research is conducted to further validate the data gathered from primary research. A comprehensive analysis of market trends and industrial dynamics is conducted, for which tools such as Porter’s Five Forces Model were used to analyze the dynamics of the Cloud PBX market. Secondary sources such as press releases, white papers, product databases and the internet were used to form a comprehensive list of companies in the market.


Market Estimation

The market estimation phase involves data triangulation to obtain market figures. Market values were initially derived using various bottom-up approaches. The bottom-up approach is used to obtain the overall size of the Cloud PBX market. With that, the top-down approach is used to correctly split the market into various segments; these segments include product type, applications, verticals, regions and technology.


Data Synthesis

Data collected from primary and secondary research is then synthesized to create a market report. Various parameters are used to arrive at the market figures, thereby validating the accuracy of the findings. Market drivers, restraints, challenges and opportunities were also assessed to provide an extensive understanding of the market structure.


Conclusion

The report concludes by presenting detailed insights into the global Cloud PBX Market and its key segments. The insights are derived from their analysis, data triangulation, and primary and secondary research. Furthermore, the analysis presented in the report will help the user to gain an understanding of the market and to identify the strategies that stakeholders can implement in order to gain a competitive edge in the market.

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1 Market Introduction

1.1 Introduction

1.2 Scope Of The Study

1.2.1 Research Objective

1.2.2 Assumption

1.2.3 Limitation

1.3 Market Structure

2 Research Methodology

2.1 Research Process

2.2 Primary Research

2.3 Secondary Research

2.4 Market Size Estimation

2.5 Forecast Model

3 Executive Summary

4 Market Dynamics

4.1 Introduction

4.2 Market Drivers

4.2.1 Increasing Adoption Of Cloud Technology

4.2.2 Reduction In Operating Costs Of Enterprises

4.2.3 Reducing The Burden Of Managing The PBX Services Is Driving The Cloud PBX Market

4.3 Market Restraints

4.3.1 Security Concerns Due To Increasing Cyber Attacks

4.3.2 Software Integration Challenges And Lack Of Training

5 Market Factor Analysis

5.1 Supply Chain Analysis

5.2 Porter’s Five Forces Analysis

6 Global Cloud PBX Market, By Orgnization Type

6.1 Introduction

6.2 Market Statistics

6.2.1 Organization Type

6.2.1.1 Small And Medium-Sized Enterprises

6.2.1.2 Large Enterprises

7 Global Cloud PBX Market, By Service

7.1 Introduction

7.2 Market Statistics

7.2.2 By Service

7.2.2.1 Managed Services

7.2.2.2 Professional Services

7.2.2.3 Network Services

7.2.2.4 IT & Cloud Services

8 Global Cloud PBX Market, By End-User

8.1 Introduction

8.2 Market Statistics

8.2.3 End-User

8.2.3.1 BFSI

8.2.3.2 Retail

8.2.3.3 Healthcare

8.2.3.4 Government

8.2.3.5 Real Estate

8.2.3.8 Others

9 Global Cloud PBX Market, By Region

9.1 Introduction

9.2 Market Statistics

9.2.4 By Geography

9.2.4.1 North America

9.2.4.2 Europe

9.2.4.3 Asia-Pacific

9.2.4.4 Rest Of The World

10 Competitive Analysis

10.1 Market Share Analysis

11 Company Profiles

11.1 Microsoft Corporation

11.1.1 Business Overview

11.1.2 Product Portfolio

11.1.3 Strategy

11.1.4 SWOT Analysis

11.2 RingCentral

11.2.1 Business Overview

11.2.2 Product Portfolio

11.2.3 Strategy

11.2.4 SWOT Analysis

11.3 Vonage

11.3.1 Business Overview

11.3.2 Product Portfolio

11.3.3 Strategy

11.3.4 SWOT Analysis

11.4 ShorTel

11.4.1 Business Overview

11.4.2 Product Portfolio

11.4.3 Strategy

11.4.4 SWOT Analysis

11.5 Five9

11.5.1 Business Overview

11.5.2 Product Portfolio

11.5.3 Strategy

11.5.4 SWOT Analysis

11.6 Nextiva

11.6.1 Business Overview

11.6.2 Product Portfolio

11.7 Avaya

11.7.1 Business Overview

11.7.2 Product Portfolio

11.11 MegaPath

11.11.1 Business Overview

11.11.2 Product Portfolio

11.9 Jive

11.9.1 Business Overview

11.9.2 Product Portfolio

11.10 Phone.Com

11.10.1 Business Overview

11.10.2 Product Portfolio

12 List Of Tables

TABLE 1 MARKET FACTOR ANALYSIS

TABLE 2 GLOBAL CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

TABLE 3 GLOBAL SMALL AND MEDIUM-SIZED ENTERPRISES MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 4 GLOBAL LARGE ENTERPRISES MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 5 GLOBAL CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

TABLE 6 GLOBAL CLOUD PBXMANAGED SERVICES MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 7 GLOBAL CLOUD PBXPROFESSIONAL SERVICES MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 8 GLOBAL CLOUD PBX NETWORK SERVICES MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 9 GLOBAL CLOUD PBXIT & CLOUD SERVICES MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 10 GLOBAL CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

TABLE 11 GLOBAL CLOUD PBXBFSI MARKET, BY REGION(USD MILLION) (2020-2027)

TABLE 12 GLOBAL CLOUD PBXRETAILMARKET, BY REGION (USD MILLION)(2020-2027)

TABLE 13 GLOBAL CLOUD PBX HEALTHCARE MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 14 GLOBAL CLOUD PBXGOVERNMENT MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 15 GLOBAL CLOUD PBXREAL ESTATE MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 16 GLOBAL CLOUD PBXOTHERS MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 17 GLOBAL CLOUD PBX MARKET, BY REGION (USD MILLION) (2020-2027)

TABLE 18 NORTH AMERICA CLOUD PBX MARKET, BY COUNTRY (USD MILLION) (2020-2027)

TABLE 19 NORTH AMERICA CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

TABLE 20 NORTH AMERICA CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

TABLE 21 NORTH AMERICA CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

TABLE 22 EUROPE CLOUD PBX MARKET, BY COUNTRY (USD MILLION) (2020-2027)

TABLE 23 EUROPE CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

TABLE 24 EUROPE CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

TABLE 25 EUROPE CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

TABLE 26 ASIA PACIFIC CLOUD PBX MARKET, BY COUNTRY (USD MILLION) (2020-2027)

TABLE 27 ASIA PACIFIC CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

TABLE 28 ASIA PACIFIC CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

TABLE 29 ASIA PACIFIC CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

TABLE 30 REST OF THE WORLD CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

TABLE 31 REST OF THE WORLD CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

TABLE 32 REST OF THE WORLD CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

TABLE 33 MARKET SHARE ANALYSIS OF TOP 5 PLAYERS, 2020 (%)

13 List Of Figures

FIGURE 1 GLOBAL CLOUD PBX MARKET STRUCTURE

FIGURE 2 MRFR RESEARH PROCESS

FIGURE 3 MARKET DRIVERS AND RESTRAINTS

FIGURE 4 MARKET OF PUBLIC CLOUD, 2010-2019 (USD BILLION)

FIGURE 5 GLOBAL CLOUD PBX MARKET: SUPPLY CHAIN PROCESS

FIGURE 6 GLOBAL CLOUD PBX MARKET: PORTER’S FIVE FORCES ANALYSIS

FIGURE 7 GLOBAL CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

FIGURE 8 GLOBAL SMALL AND MEDIUM-SIZED ENTERPRISES MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 9 GLOBAL LARGE ENTERPRISES MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 10 GLOBAL CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

FIGURE 11 GLOBAL CLOUD PBXMANAGED SERVICES MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 12 GLOBAL CLOUD PBXPROFESSIONAL SERVICES MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 13 GLOBAL CLOUD PBXNETWORK SERVICES MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 14 GLOBAL CLOUD PBXIT & CLOUD SERVICES MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 15 GLOBAL CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

FIGURE 16 GLOBAL CLOUD PBXBFSI MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 17 GLOBAL CLOUD PBXRETAIL MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 18 GLOBAL CLOUD PBXHEALTHCARE MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 19 GLOBAL CLOUD PBXGOVERNMENT MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 20 GLOBAL CLOUD PBXREAL ESTATE MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 21 GLOBAL CLOUD PBXOTHERS MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 22 GLOBAL CLOUD PBX MARKET, BY REGION (USD MILLION) (2020-2027)

FIGURE 23 NORTH AMERICA CLOUD PBX MARKET, BY COUNTRY (USD MILLION) (2020-2027)

FIGURE 24 NORTH AMERICA CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

FIGURE 25 NORTH AMERICA CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

FIGURE 26 NORTH AMERICA CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

FIGURE 27 EUROPE CLOUD PBX MARKET, BY COUNTRY (USD MILLION) (2020-2027)

FIGURE 28 EUROPE CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

FIGURE 29 EUROPE CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

FIGURE 30 EUROPE CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

FIGURE 31 ASIA PACIFIC CLOUD PBX MARKET, BY COUNTRY (USD MILLION) (2020-2027)

FIGURE 32 ASIA PACIFIC CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

FIGURE 33 ASIA PACIFIC CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

FIGURE 34 ASIA PACIFIC CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

FIGURE 35 REST OF THE WORLD CLOUD PBX MARKET, ORGANIZATION TYPE (USD MILLION) (2020-2027)

FIGURE 36 REST OF THE WORLD CLOUD PBX MARKET, BY SERVICE (USD MILLION) (2020-2027)

FIGURE 37 REST OF THE WORLD CLOUD PBX MARKET, BY END-USER (USD MILLION) (2020-2027)

FIGURE 38 MARKET SHARE ANALYSIS, 2020 (%)

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