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    B2B2C Insurance Market

    ID: MRFR/BFSI/39117-HCR
    200 Pages
    Aarti Dhapte
    October 2025

    B2B2C Insurance Market Research Report By Type of Insurance (Health Insurance, Life Insurance, Property Insurance, Casualty Insurance), By Distribution Channel (Online Platforms, Insurance Brokers, Aggregator Websites, Mobile Applications), By End User (Small Enterprises, Medium Enterprises, Large Enterprises), By Policy Structure (Single Premium, Regular Premium, Unit Linked) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Industry Forecast to 2035

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    B2B2C Insurance Market Infographic

    B2B2C Insurance Market Summary

    The Global B2B2C Insurance Market is projected to grow from 59.4 USD Billion in 2024 to 104.6 USD Billion by 2035.

    Key Market Trends & Highlights

    B2B2C Insurance Key Trends and Highlights

    • The market is expected to witness a compound annual growth rate (CAGR) of 5.28 percent from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 104.6 USD Billion, indicating robust growth potential.
    • In 2024, the market is valued at 59.4 USD Billion, reflecting a strong foundation for future expansion.
    • Growing adoption of digital insurance solutions due to increasing consumer demand is a major market driver.

    Market Size & Forecast

    2024 Market Size 59.4 (USD Billion)
    2035 Market Size 104.6 (USD Billion)
    CAGR (2025-2035) 5.28%

    Major Players

    State Farm, AXA, Berkshire Hathaway, Zurich Insurance Group, MetLife, Chubb, Alibaba Group, Prudential, Generali Group, The Hartford, Munich Re, AIG, Amazon, Cigna, Allianz

    B2B2C Insurance Market Trends

    The B2B2C Insurance Market is expanding and creating new opportunities in the market sphere. There is a notable rise in the demand for insurance product supply to both businesses and individuals. This is one of the major factors that force the market growth forward. Digital evolution and better technological processes facilitate service providers to deliver more integrated and improved solutions that benefit the customers. The growth of E-commerce and online service delivery structure has also stimulated the companies to use insurance solutions that cover their models and benefit the end consumers.

    In addition, changes in regulation in many regions are creating greater market conditions for the B2B2C model of providing insurance products.

    This market holds a number of latent opportunities that one can find out. To start with, the technology and bioinformatics companies can work on artificial intelligence and big data analytics which will allow to better the understanding of insurance companies about their customers and their requirements. Moreover, the cooperation of insurance companies and other sectors, such as fintech or telecommunications, opens new opportunities for cross-selling and making new products. The goal of these partnerships is for companies to gain a foothold in a more competitive center or market.

    There’s also stiff competition in the sense of insurance policies, either changing from a fixed to a more flexible offering, allowing businesses to meet their customers’ demands and expectations.

    In recent years, the notice has been that there is a trend towards sustainability and insurance products that are socially responsible. Consumers are becoming more conscious about environmental and social governance, hence creating an appetite for insurance products that suit their values. This trend offers an opportunity for underwriters to come up with products that are not just a mere risk transfer, but help in addressing wider societal issues. All in all, the B2B2C insurance market has been moving towards an evolutionary change, putting on priority the need to be proactive and flexible and meet both market and customer demands.

    The Global B2B2C Insurance Market is poised for transformative growth as businesses increasingly seek innovative insurance solutions to enhance customer engagement and streamline service delivery.

    U.S. Department of the Treasury

    B2B2C Insurance Market Drivers

    Emergence of New Distribution Channels

    The emergence of new distribution channels is reshaping the Global B2B2C Insurance Market Industry. Traditional insurance distribution methods are being complemented by innovative approaches such as online platforms and mobile applications. These new channels facilitate easier access to insurance products for consumers, thereby expanding the market reach for businesses. For example, partnerships between insurers and technology companies are enabling seamless integration of insurance offerings into various consumer-facing platforms. This trend is likely to enhance customer acquisition and retention, contributing to the anticipated growth of the Global B2B2C Insurance Market Industry.

    Rising Consumer Awareness and Education

    Rising consumer awareness and education regarding insurance products significantly impact the Global B2B2C Insurance Market Industry. As consumers become more informed about their insurance options, they are more likely to seek out comprehensive coverage that meets their needs. This trend is evident in the increasing number of online resources and educational initiatives aimed at demystifying insurance concepts. Businesses that prioritize consumer education are likely to gain a competitive edge in the market. This heightened awareness is expected to contribute to the overall growth of the Global B2B2C Insurance Market Industry, as more consumers actively engage in the insurance purchasing process.

    Regulatory Support for Innovative Insurance Models

    Regulatory support is increasingly influencing the Global B2B2C Insurance Market Industry. Governments worldwide are recognizing the need for innovative insurance models that cater to evolving consumer demands. For instance, regulatory frameworks that promote insurtech startups are fostering competition and driving innovation in the market. This supportive environment encourages businesses to explore new insurance products and distribution channels. Consequently, the Global B2B2C Insurance Market Industry is likely to witness robust growth, with a compound annual growth rate of 5.28% projected from 2025 to 2035, as regulatory bodies adapt to the changing landscape of insurance.

    Growing Demand for Personalized Insurance Solutions

    The Global B2B2C Insurance Market Industry experiences a notable increase in demand for personalized insurance solutions. Businesses are increasingly seeking to offer tailored insurance products that meet the specific needs of their customers. This trend is driven by the growing awareness among consumers regarding the importance of customized coverage. For instance, companies that provide personalized insurance solutions have reported higher customer satisfaction and retention rates. As a result, the market is projected to reach 59.4 USD Billion in 2024, reflecting a shift towards more consumer-centric offerings in the Global B2B2C Insurance Market Industry.

    Technological Advancements in Insurance Distribution

    Technological advancements play a crucial role in shaping the Global B2B2C Insurance Market Industry. The integration of digital platforms and data analytics enables businesses to streamline their insurance distribution processes. For example, the use of artificial intelligence and machine learning allows insurers to assess risks more accurately and offer competitive pricing. This technological evolution not only enhances operational efficiency but also improves customer engagement. As a result, the Global B2B2C Insurance Market Industry is expected to grow significantly, with a projected value of 104.6 USD Billion by 2035, indicating the transformative impact of technology on insurance distribution.

    Market Segment Insights

    B2B2C Insurance Market Type of Insurance Insights

    The B2B2C Insurance Market, particularly focusing on the Type of Insurance segment, has shown substantial growth potential and diversification. In 2023, the overall market is valued at 58.12 USD Billion and is expected to reach 90.3 USD Billion by 2032. Among the various types of insurance, Health Insurance emerged as a dominant player, valued at 20.0 USD Billion in 2023, with plans to reach 30.0 USD Billion in 2032. This segment holds a majority share, driven by an increasing focus on health and wellness, technological advancements in healthcare, and rising consumer awareness about health-related risks.

    Moreover, Life Insurance holds a significant position, valued at 15.0 USD Billion in 2023 and projected to rise to 25.0 USD Billion by 2032. The growing aging population and increased focus on financial security for families contribute to the increasing adoption of life insurance products, making it crucial for the B2B2C Insurance Market.

    Property Insurance has proved its importance as well, valued at 12.0 USD Billion in 2023 and expected to reach 18.0 USD Billion by 2032. The growth in this segment is aligned with the expansion of the real estate sector and the increasing need for protection against property loss due to natural disasters and theft, thus accounting for its significant valuation. Casualty Insurance, while the least valued at 11.12 USD Billion in 2023 with a forecast growth to 17.3 USD Billion by 2032, cannot be overlooked.

    This segment witnesses demand influenced by factors like liability coverage and the operational risks faced by businesses. The ability of casualty insurance to cater to various industries strengthens its relevance within the B2B2C Insurance Market.

    As the industry evolves, trends such as digital transformation and innovative insurance products continue to reshape the market landscape. These trends, combined with a rising demand for personalized insurance solutions, set the stage for unique opportunities in the B2B2C model. These market transitions signify a significant shift toward customer-centric services that can address diverse consumer needs in real-time. The B2B2C Insurance Market revenue growth is underpinned by these insights into various types of insurance, reflecting varying consumer priorities and the industry's response to emerging risks.

    Emphasizing areas such as health and life insurance represents a strategic focus, considering their major valuation contributions, while segments like property and casualty insurance exhibit resilience and adaptability to market needs. This dynamic interplay of insurance types showcases the rich landscape of the B2B2C Insurance Market and the potential for sustained market growth driven by evolving customer demands and sector innovation.

    Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

    B2B2C Insurance Market Distribution Channel Insights

    The B2B2C Insurance Market exhibits significant dynamics within its Distribution Channel, contributing to an estimated market value of 58.12 billion USD in 2023. The segmentation of this market includes various channels such as Online Platforms, Insurance Brokers, Aggregator Websites, and Mobile Applications, each playing a crucial role in the distribution of insurance products. Online Platforms have become increasingly popular due to their ease of access and ability to streamline the purchasing process for consumers. Insurance Brokers remain vital as they provide personalized services and expert advice, helping clients navigate complex insurance options.

    Aggregator Websites facilitate comparison shopping, allowing customers to evaluate different products, which enhances transparency and encourages competitive pricing. Furthermore, Mobile Applications are on the rise, reflecting shifts in consumer preferences toward mobile convenience and instant access to information. Together, these channels not only enhance customer experience but also drive market growth by expanding accessibility and choice in the B2B2C Insurance Market. The industry is supported by technological advancements and shifting consumer behaviors, while challenges such as regulatory compliance and data security remain pertinent to ensure sustainable growth and consumer trust in the market.

    B2B2C Insurance Market End User Insights

    The B2B2C Insurance Market is seeing considerable traction, being valued at 58.12 billion USD in 2023, reflecting its robust structure and expansive reach across various end-user types. This market is broadly categorized to encompass small, medium, and large enterprises, each contributing uniquely to the overall performance. Small enterprises are significant players, leveraging B2B2C insurance solutions to enhance their risk management strategies and offer competitive benefits to their customers.

    Conversely, medium enterprises often focus on integrating insurance solutions to streamline operations, thereby enhancing customer satisfaction and retention.Large enterprises dominate the landscape, recognized for their substantial market share and capacity to adopt advanced insurance technology, allowing for tailored insurance offerings and diversified product portfolios. The market growth is propelled by the increasing awareness of insurance solutions among different enterprise sizes, digital transformation, and regulatory changes, while challenges remain in terms of market penetration and understanding the diverse needs of varied end-users. The continuous demand for innovative insurance products further serves as an opportunity within the B2B2C Insurance Market.

    B2B2C Insurance Market Policy Structure Insights

    In 2023, the B2B2C Insurance Market was valued at 58.12 USD Billion, showcasing a robust industry poised for growth. The Policy Structure segment within this market encompasses various configurations that cater to diverse customer needs, primarily including Single Premium, Regular Premium, and Unit Linked options. The majority holding in premium structures often leans towards Regular Premium due to its flexible payment schedules that appeal to consumers looking for manageable financial planning.

    Conversely, Single Premium products attract a significant portion of clients who prefer one-time upfront payments, delivering immediate coverage and investment opportunities.Unit Linked policies also play a crucial role, merging insurance protection with investment components, which attracts those interested in potential returns. These varied structures enhance the B2B2C Insurance Market segmentation by providing tailored solutions, fostering customer engagement, and expanding market growth. Market trends indicate a rising demand for customized insurance plans driven by technological advancements and consumer preferences for seamless integration in B2B2C interactions.

    However, challenges such as regulatory changes and competitive pressures shape the landscape, necessitating a deeper understanding of the dynamics within the Policy Structure segment as the industry evolves.

    Get more detailed insights about B2B2C Insurance Market

    Regional Insights

    The B2B2C Insurance Market demonstrates significant regional variation, with North America leading the market, valued at 22.0 USD Billion in 2023, projected to grow to 35.0 USD Billion by 2032, highlighting its majority holding in the overall market landscape. Europe follows closely, recording a value of 14.0 USD Billion in 2023, expected to reach 22.0 USD Billion in 2032, driven by increasing demand for innovative insurance solutions.

    The APAC region accounts for 15.0 USD Billion in 2023, set to expand to 24.0 USD Billion by 2032, reflecting a growing consumer base and technological advancements.In contrast, South America and MEA show comparatively smaller values, with South America at 4.0 USD Billion in 2023, projected to grow to 6.0 USD Billion, and MEA at 3.12 USD Billion in 2023, with a modest increase to 3.3 USD Billion by 2032.

    The dynamics of the B2B2C Insurance Market reflect varying growth potentials across the regions, influenced by factors such as economic development, regulatory changes, and insurance penetration rates, where North America remains dominant due to its established markets and high consumer awareness.

    B2B2C Insurance Market Regional Insights

    Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

    Key Players and Competitive Insights

    The B2B2C Insurance Market is an evolving landscape characterized by dynamic competition driven by technological advancements, changing consumer behaviors, and regulatory developments. As businesses increasingly recognize the value of collaborating with insurance providers to offer coverage solutions directly to end consumers, a competitive framework emerges that leverages both B2B and B2C strategies. In this context, companies are focusing on improving their value propositions by integrating innovative digital platforms, enhancing customer experiences, and utilizing data analytics for personalized services.

    The competitive insights reveal that differentiation through tailored products, strategic partnerships, and effective distribution channels are key components for market players to establish a strong foothold. Industry stakeholders are also increasingly investing in understanding market trends and consumer preferences, as effective engagement and responsiveness are crucial for sustaining growth in this multifaceted market.State Farm is a prominent player in the B2B2C Insurance Market, known for its extensive distribution network and strong brand recognition. The company's robust reputation stems from its long-standing commitment to customer service and a diverse portfolio of insurance products, catering to both individuals and businesses.

    State Farm's strengths lie in its widespread agents and innovative technology platforms that facilitate seamless interactions between businesses and consumers, allowing for customized insurance solutions. Furthermore, the company's focus on building partnerships with various industries enhances its capability to reach customers effectively, fostering a sense of trust and loyalty that is crucial in the insurance landscape.

    State Farm's ability to adapt to evolving market dynamics and maintain a consumer-centric approach contributes significantly to its success and competitiveness in the B2B2C Insurance Market.AXA also holds a significant position in the B2B2C Insurance Market, characterized by its global presence and diverse service offerings tailored to meet the needs of different customer segments. AXA's strengths lie in its wide range of insurance products, spanning from health and life coverage to property and casualty insurance, which allows it to serve various demographics and industries effectively.

    The company's emphasis on innovation drives its operational strategies, enabling AXA to leverage technology for improved customer engagement and enhanced service delivery. Additionally, AXA's extensive network of partnerships across multiple sectors empowers it to create comprehensive insurance solutions that resonate with both businesses and end consumers. Such strategic initiatives not only uphold AXA's competitive edge but also reinforce its approach to addressing emerging challenges and opportunities within the B2B2C Insurance Market.

    Key Companies in the B2B2C Insurance Market market include

    Industry Developments

    • Q2 2024: bolttech Raises $196 Million in Series B Funding Led by Tokio Marine bolttech, a global B2B2C insurtech, announced it raised $196 million in Series B funding led by Tokio Marine, with participation from other investors. The funding will be used to accelerate its international growth and product development.
    • Q2 2024: Cover Genius and Agoda Expand Partnership to Offer Embedded Travel Protection in Asia Cover Genius, a B2B2C insurtech, expanded its partnership with Agoda to provide embedded travel protection solutions across multiple Asian markets, enhancing insurance offerings for Agoda’s customers.
    • Q2 2024: Wefox raises $110M in debt and equity as insurtech market faces headwinds Wefox, a European B2B2C digital insurance platform, secured $110 million in a mix of debt and equity financing to strengthen its balance sheet and support continued expansion.
    • Q1 2024: Qover and Revolut Launch Embedded Insurance for European Customers Qover, a B2B2C insurtech, partnered with Revolut to launch embedded insurance products for Revolut’s European customers, integrating insurance directly into the banking app.
    • Q1 2024: Trov Partners with Lloyds Banking Group to Launch Digital Insurance Platform Trov, a B2B2C digital insurance provider, announced a partnership with Lloyds Banking Group to launch a new digital insurance platform aimed at simplifying insurance distribution for Lloyds’ customers.
    • Q2 2024: Swiss Re partners with Ping An to expand digital insurance in China Swiss Re entered a strategic partnership with Ping An to co-develop and distribute digital B2B2C insurance products in China, targeting new customer segments through digital channels.
    • Q1 2024: Zego secures $30 million in Series C funding to expand B2B2C insurance platform Zego, a B2B2C commercial motor insurance provider, raised $30 million in Series C funding to accelerate its European expansion and invest in technology for its insurance platform.
    • Q2 2024: ELEMENT and Volkswagen Financial Services launch embedded insurance for EVs ELEMENT, a B2B2C insurtech, partnered with Volkswagen Financial Services to launch embedded insurance products for electric vehicle customers in Germany.
    • Q1 2024: BIMA and Orange launch mobile health insurance in Côte d’Ivoire BIMA, a B2B2C digital health insurance provider, partnered with Orange to launch mobile-based health insurance products for customers in Côte d’Ivoire, expanding access to affordable insurance.
    • Q2 2024: Socotra and IAG partner to accelerate digital transformation in insurance Socotra, a B2B2C insurance core platform provider, announced a partnership with IAG to accelerate the digital transformation of IAG’s insurance offerings, enabling faster product launches and improved customer experiences.
    • Q1 2024: Getsafe acquires French digital insurer Luko Getsafe, a B2B2C insurtech, acquired Luko, a French digital insurer, to expand its presence in the European market and broaden its digital insurance product portfolio.
    • Q2 2024: Allianz X invests in B2B2C insurtech Simplesurance Allianz X, the digital investment unit of Allianz, invested in Simplesurance, a B2B2C insurtech specializing in embedded insurance solutions, to support its growth and international expansion.

    Future Outlook

    B2B2C Insurance Market Future Outlook

    The Global B2B2C Insurance Market is projected to grow at a 5.28% CAGR from 2024 to 2035, driven by technological advancements and evolving consumer preferences.

    New opportunities lie in:

    • Leverage AI for personalized insurance solutions to enhance customer engagement.
    • Develop strategic partnerships with fintech firms to expand distribution channels.
    • Invest in blockchain technology to streamline claims processing and improve transparency.

    By 2035, the market is expected to exhibit robust growth, reflecting evolving consumer needs and technological integration.

    Market Segmentation

    B2B2C Insurance Market End User Outlook

    • Small Enterprises
    • Medium Enterprises
    • Large Enterprises

    B2B2C Insurance Market Regional Outlook

    • North America
    • Europe
    • South America
    • Asia Pacific
    • Middle East and Africa

    B2B2C Insurance Market Policy Structure Outlook

    • Single Premium
    • Regular Premium
    • Unit Linked

    B2B2C Insurance Market Type of Insurance Outlook

    • Health Insurance
    • Life Insurance
    • Property Insurance
    • Casualty Insurance

    B2B2C Insurance Market Distribution Channel Outlook

    • Online Platforms
    • Insurance Brokers
    • Aggregator Websites
    • Mobile Applications

    Report Scope

    Report Attribute/Metric Details
    Market Size 2022 55.35(USD Billion)
    Market Size 2023 58.12(USD Billion)
    Market Size 2032 90.3(USD Billion)
    Compound Annual Growth Rate (CAGR) 5.01% (2024 - 2032)
    Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    Base Year 2023
    Market Forecast Period 2024 - 2032
    Historical Data 2019 - 2023
    Market Forecast Units USD Billion
    Key Companies Profiled State Farm, AXA, Berkshire Hathaway, Zurich Insurance Group, MetLife, Chubb, Alibaba Group, Prudential, Generali Group, The Hartford, Munich Re, AIG, Amazon, Cigna, Allianz
    Segments Covered Type of Insurance, Distribution Channel, End User, Policy Structure, Regional
    Key Market Opportunities Digital transformation initiatives, Expanded partnerships with tech firms, Personalized insurance solutions, Enhanced data analytics capabilities, Growing demand for mobile platforms
    Key Market Dynamics increased digital adoption, evolving consumer needs, competitive pricing strategies, regulatory changes, partnerships and collaborations
    Countries Covered North America, Europe, APAC, South America, MEA

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    FAQs

    What is the expected market size of the B2B2C Insurance Market in 2032?

    The B2B2C Insurance Market is expected to be valued at 90.3 USD Billion in 2032.

    What is the projected CAGR for the B2B2C Insurance Market from 2024 to 2032?

    The expected CAGR for the B2B2C Insurance Market from 2024 to 2032 is 5.01%.

    Which region holds the largest market share in the B2B2C Insurance Market?

    North America holds the largest market share, valued at 22.0 USD Billion in 2023 and projected to reach 35.0 USD Billion by 2032.

    What is the market size of Health Insurance within the B2B2C Insurance Market in 2023?

    In 2023, the Health Insurance segment of the B2B2C Insurance Market will be valued at 20.0 USD Billion.

    Who are the key players in the B2B2C Insurance Market?

    Key players in the B2B2C Insurance Market include State Farm, AXA, Berkshire Hathaway, and Zurich Insurance Group.

    What is the value of the Life Insurance segment in the B2B2C Insurance Market in 2032?

    The Life Insurance segment is projected to be valued at 25.0 USD Billion in 2032.

    How much is the Property Insurance market expected to grow by 2032?

    The Property Insurance segment is expected to grow from 12.0 USD Billion in 2023 to 18.0 USD Billion by 2032.

    What challenges are faced by the B2B2C Insurance Market?

    Challenges include regulatory changes and technological advancements impacting traditional business models.

    What is the expected market size of the Casualty Insurance segment in 2032?

    The Casualty Insurance segment is expected to reach 17.3 USD Billion in 2032.

    What trends are influencing the growth of the B2B2C Insurance Market?

    Emerging trends such as digital transformation and customer-centric solutions are driving growth in the market.

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