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    Cloud POS Market

    ID: MRFR/ICT/6240-HCR
    100 Pages
    Shubham Munde
    October 2025

    Cloud Point of Sale (POS) Market Research Report Information By Services (Training and Support Services, Integration and Implementing Services, Consulting Services), By Organization Size (Medium and Small Enterprises, Large Enterprises), By Vertical (E-Commerce and Retail, Logistics and Transport, Hospitality and Travel, Healthcare, Others) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) – Market Forecast Till 2035.

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    Cloud POS Market Infographic
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    Cloud POS Market Summary

    As per MRFR analysis, the Cloud Point of Sale (POS) Market Size was estimated at 6.296 USD Billion in 2024. The Cloud Point of Sale industry is projected to grow from 7.256 USD Billion in 2025 to 30.0 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 15.25 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The Cloud Point of Sale (POS) Market is experiencing robust growth driven by technological advancements and evolving consumer preferences.

    • The market witnesses increased adoption of mobile solutions, particularly in North America, enhancing transaction efficiency.
    • Integration of advanced analytics is becoming prevalent, allowing businesses to derive actionable insights from customer data.
    • Enhanced security measures are prioritized, especially in the Asia-Pacific region, to address rising data protection concerns.
    • Rising demand for contactless payments and the expansion of e-commerce are key drivers propelling growth in medium and small enterprises.

    Market Size & Forecast

    2024 Market Size 6.296 (USD Billion)
    2035 Market Size 30.0 (USD Billion)
    CAGR (2025 - 2035) 15.25%

    Major Players

    Square (US), Shopify (CA), Toast (US), Lightspeed (CA), Clover (US), Revel Systems (US), NCR Corporation (US), PayPal (US)

    Cloud POS Market Trends

    The Cloud Point of Sale (POS) Market is currently experiencing a transformative phase, driven by advancements in technology and changing consumer preferences. Businesses are increasingly adopting cloud-based solutions due to their flexibility, scalability, and cost-effectiveness. This shift allows retailers and service providers to manage transactions and customer interactions more efficiently. Furthermore, the integration of artificial intelligence and data analytics into these systems enhances decision-making processes, enabling businesses to tailor their offerings to meet customer demands more effectively. As a result, the Cloud Point of Sale (POS) Market is poised for substantial growth, with a focus on improving user experience and operational efficiency. In addition to technological advancements, the Cloud Point of Sale (POS) Market is influenced by the rising trend of mobile payments and contactless transactions. Consumers are increasingly seeking convenience and speed in their purchasing experiences, prompting businesses to adopt solutions that facilitate these preferences. Moreover, the growing emphasis on data security and compliance with regulations is shaping the development of cloud-based POS systems. As organizations prioritize safeguarding customer information, the demand for secure and reliable cloud solutions is likely to increase, further propelling the Cloud Point of Sale (POS) Market forward.

    Increased Adoption of Mobile Solutions

    The Cloud Point of Sale (POS) Market is witnessing a notable shift towards mobile solutions. Businesses are increasingly utilizing mobile devices for transactions, allowing for greater flexibility and convenience. This trend is particularly evident in retail and hospitality sectors, where on-the-go payment processing enhances customer experiences.

    Integration of Advanced Analytics

    Another emerging trend within the Cloud Point of Sale (POS) Market is the integration of advanced analytics. Businesses are leveraging data insights to understand consumer behavior better and optimize inventory management. This analytical approach enables organizations to make informed decisions, ultimately improving operational efficiency.

    Focus on Enhanced Security Measures

    The Cloud Point of Sale (POS) Market is also seeing a heightened focus on security measures. As cyber threats become more sophisticated, businesses are prioritizing the implementation of robust security protocols. This trend reflects a commitment to protecting sensitive customer data and ensuring compliance with industry regulations.

    The ongoing digital transformation across various sectors appears to drive a substantial shift towards cloud-based point of sale systems, enhancing operational efficiency and customer engagement.

    U.S. Small Business Administration

    Cloud POS Market Drivers

    Increased Focus on Customer Experience

    The Cloud Point of Sale (POS) Market is witnessing a heightened emphasis on enhancing customer experience. Businesses are increasingly recognizing that a seamless and personalized shopping experience is crucial for retaining customers and driving sales. Cloud POS systems offer features such as real-time inventory management, customer relationship management, and loyalty program integration, which collectively contribute to improved customer satisfaction. Data suggests that companies prioritizing customer experience can achieve revenue growth rates of 4-8% higher than their competitors. As a result, retailers are more likely to invest in cloud POS solutions that provide the tools necessary to create a more engaging and responsive shopping environment, thereby propelling the growth of the cloud POS market.

    Rising Demand for Contactless Payments

    The Cloud Point of Sale (POS) Market is experiencing a notable surge in demand for contactless payment solutions. As consumers increasingly prefer the convenience and speed of contactless transactions, businesses are compelled to adopt cloud-based POS systems that facilitate these payment methods. According to recent data, contactless payments are projected to account for a significant portion of total transactions, with estimates suggesting that they could reach 50% by 2026. This shift not only enhances customer experience but also streamlines operations for retailers, making cloud POS systems an attractive option. Furthermore, the integration of mobile wallets and NFC technology into cloud POS solutions is likely to drive further growth in this sector, as businesses seek to meet evolving consumer preferences.

    Regulatory Compliance and Data Security Concerns

    The Cloud Point of Sale (POS) Market is increasingly shaped by regulatory compliance and data security concerns. As businesses handle sensitive customer information, the need for secure and compliant cloud POS systems becomes essential. Regulations such as GDPR and PCI DSS impose strict requirements on data handling and security, compelling retailers to adopt cloud solutions that ensure compliance. Recent surveys indicate that over 70% of businesses consider data security a top priority when selecting a POS system. Consequently, cloud POS providers are focusing on enhancing security features, such as encryption and multi-factor authentication, to address these concerns. This focus on regulatory compliance and data security is likely to drive the adoption of cloud POS systems, as businesses seek to protect their customers and maintain trust.

    Expansion of E-commerce and Omnichannel Retailing

    The Cloud Point of Sale (POS) Market is significantly influenced by the rapid expansion of e-commerce and the rise of omnichannel retailing strategies. As businesses increasingly adopt a multi-channel approach to sales, the need for integrated cloud POS systems becomes paramount. These systems enable retailers to manage inventory, sales, and customer data seamlessly across various platforms, enhancing operational efficiency. Recent statistics indicate that e-commerce sales have been growing at an annual rate of over 15%, prompting retailers to invest in cloud-based solutions that can support their omnichannel strategies. This trend not only improves customer engagement but also allows businesses to adapt quickly to changing market dynamics, thereby driving the demand for cloud POS systems.

    Advancements in Technology and Integration Capabilities

    The Cloud Point of Sale (POS) Market is significantly driven by advancements in technology and the increasing integration capabilities of cloud-based systems. Innovations such as artificial intelligence, machine learning, and big data analytics are being integrated into cloud POS solutions, enabling businesses to gain valuable insights into customer behavior and sales trends. This technological evolution allows retailers to make data-driven decisions, optimize inventory management, and enhance operational efficiency. Furthermore, the ability to integrate with other business systems, such as accounting and supply chain management, is becoming a critical factor for retailers. As technology continues to evolve, the demand for sophisticated cloud POS systems that can leverage these advancements is likely to grow, further stimulating the market.

    Market Segment Insights

    By Services: Training and Support Services (Largest) vs. Integration and Implementing Services (Fastest-Growing)

    In the Cloud Point of Sale (POS) Market, the Services segment is segmented into Training and Support Services, Integration and Implementing Services, and Consulting Services. Among these, Training and Support Services holds the largest market share due to its critical role in ensuring that businesses can efficiently utilize their POS systems. Businesses are increasingly recognizing the value of comprehensive support and training to maximize their investment in cloud technology, which solidifies the dominance of this segment. On the other hand, Integration and Implementing Services are emerging as the fastest-growing portion of the Services segment. As organizations seek to incorporate new POS solutions seamlessly into their existing systems, the demand for specialized integration services is rising rapidly. This growth is driven by the need for operational efficiency and the increasing complexity of retail environments that require sophisticated technology solutions to enhance customer experiences.

    Training and Support Services (Dominant) vs. Integration and Implementing Services (Emerging)

    Training and Support Services are essential for businesses adopting cloud POS systems, providing the necessary expertise to ensure effective use and troubleshooting. This segment has established itself as the dominant player in the Services market due to its critical importance in user adoption and satisfaction. On the other hand, Integration and Implementing Services are emerging rapidly as businesses recognize the need for seamless transitions and implementations of cloud solutions. This segment caters to the growing demand for tailored services that facilitate the integration of advanced POS systems with various business operations, demonstrating a potential for significant growth in alignment with technological advancements.

    By Organization Size: Medium and Small Enterprises (Largest) vs. Large Enterprises (Fastest-Growing)

    In the Cloud Point of Sale (POS) Market, the distribution of market share among different organization sizes indicates that medium and small enterprises account for a significant portion. Their adaptability and cost-effectiveness make them the largest segment, as they are quick to adopt cloud technologies that enhance operational efficiency and customer experience. On the other hand, large enterprises, while constituting a smaller share, are important players that are rapidly increasing their share due to their extensive resources enabling large-scale deployments of advanced cloud POS solutions.

    Medium and Small Enterprises: Dominant vs. Large Enterprises: Emerging

    Medium and small enterprises dominate the Cloud Point of Sale (POS) Market by leveraging cloud technology to improve sales processes and customer engagements. Their growth is driven by a need for flexible, scalable solutions that adapt to rapid changes in consumer behavior. Conversely, large enterprises are emerging players in this space, investing heavily in cloud migration to enhance existing POS systems. They are increasingly adopting cloud solutions to streamline operations, integrate omnichannel strategies, and gather valuable consumer insights. This transition not only positions them to compete more effectively in a digital-first landscape but also indicates a trend towards more sophisticated, data-driven decision-making.

    By Vertical: E-Commerce and Retail (Largest) vs. Hospitality and Travel (Fastest-Growing)

    In the Cloud Point of Sale (POS) Market, the vertical segment captures a diverse array of industries, with E-Commerce and Retail leading in market share. This segment benefits from a significant volume of transactions and a broad customer base, making it the most prominent player. Following closely are the Logistics and Transport and Healthcare sectors, which, while vital, do not match the sheer scale of retail. In contrast, Hospitality and Travel is emerging rapidly, driven by the growing trend of digitalization and increasing consumer demand for seamless experiences. Growth trends in the Cloud POS market are influenced by evolving consumer behaviors and technological advancements. As businesses increasingly shift towards digital solutions, the Hospitality and Travel sector is transforming, incorporating cloud-based POS systems to enhance customer experience and operational efficiency. Furthermore, the surge in e-commerce during global events has accelerated investments in POS technology, making both E-Commerce and Retail a cornerstone of growth in this market while positioning Hospitality and Travel as a nimble competitor on the rise.

    E-Commerce and Retail (Dominant) vs. Hospitality and Travel (Emerging)

    E-Commerce and Retail hold a dominant position in the Cloud POS Market as consumers increasingly prefer online shopping, demanding advanced payment solutions. This shift has driven retailers to adopt integrated cloud POS systems that provide real-time inventory management and analytics, enhancing customer engagement and operational efficiency. Conversely, the Hospitality and Travel segment, while still emerging, is rapidly adopting cloud POS technologies to cater to a more tech-savvy clientele. Enhanced customer relationship management and streamlined operations through cloud solutions are critical for this sector, leading to improved guest experiences and operational agility. As travel rebounds, businesses prioritize modern POS solutions to meet customer needs, making this vertical a promising area for growth.

    Get more detailed insights about Cloud POS Market

    Regional Insights

    By region, the study provides market insights into North America, Europe, Asia-Pacific, and the Rest of the World. North America dominated the market. It is because it offers one of the best cloud infrastructures for the industry. Numerous PoS terminals have been in use at retail locations around the nation for a long time, which has increased demand for their replacement with new technology. In North America, the sales of hardware, digital point-of-sale (PoS), cloud subscriptions, and mobile point-of-sale (mPoS) transactions are increasing. These products range from stylish all-in-one devices to futuristic handheld tablets with payment terminals.

    Further, the major countries studied in the market report are The U.S., Canada, Germany, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

    Figure 3: CLOUD POINT OF SALE (POS) MARKET SHARE BY REGION 2021 (%)

    CLOUD POINT OF SALE (POS) MARKET SHARE BY REGION 2021

    Source: Secondary Research, Primary Research, Market Research Future Database, and Analyst Review

    The Asia-pacific region will grow at the fastest CAGR during the forecast period. The growing e-commerce sectors and companies such as Flipkart, Alibaba, and Amazon. are escalating the cloud point of sale market growth. Additionally, they also promote cashless payment through card and digital transactions.

    Key Players and Competitive Insights

    The major market players are investing a lot of money in R&D to expand their product lines, which will spur further market growth. With significant market development such as new product releases, increased investments, and collaboration with other organizations, market participants are also undertaking various strategic activities to expand their presence. To grow and thrive in a market climate that is becoming more competitive and growing, competitors in the Cloud Point of Sale (POS) industry must offer affordable products.

    Manufacturing locally to cut operating costs is one of the main business tactics manufacturers use in the Cloud Point of Sale (POS) industry to benefit customers and expand the market sector. Major market players, including Oracle Corporation, Square Inc (Block Inc), Intuit Inc, Shopify, Inc, and others, are attempting to increase market demand by funding R&D initiatives.

    Oracle is a corporation that offers cloud-based applications and platform services. It works in three divisions: Cloud and License, Hardware, and Services. Through its cloud and licensing products, the Cloud and License business advertises, sells, and delivers a variety of enterprise applications and infrastructure technologies. The Hardware division includes hardware support as well as enterprise hardware solutions and related software such as Oracle Engineered Systems, servers, storage, industry-specific hardware offerings, operating systems, virtualization, and management. Consulting and advanced customer service are included in the Services section.

    Intuit is a technology firm that creates business and financial management software. It provides TurboTax, QuickBooks, Turbo, and Mint, which are used for company administration and payroll processing, as well as personal financial and tax preparation and filing. ProSeries and Lacerte, tax preparation products designed for professional accountants, are also available from the business. Intuit's customers include small and medium-sized enterprises, financial institutions such as banks and credit unions, individuals, and accounting professionals.

    Key Companies in the Cloud POS Market market include

    Industry Developments

    • Q2 2024: NCR Corporation Introduces NCR Aloha Cloud, Expanding Cloud-Based POS Capabilities NCR Corporation launched NCR Aloha Cloud, a new cloud-based point of sale solution under its Aloha brand, aimed at providing enhanced capabilities for restaurant and retail operators.
    • Q2 2024: NCR Corporation and Google Cloud Announce Collaboration to Integrate AI and Machine Learning in Cloud POS NCR Corporation partnered with Google Cloud to incorporate AI and machine learning into its cloud POS offerings, targeting improved operational efficiency and data-driven insights for retailers and restaurants.

    September 2022: Square, Inc. (now known as Block, Inc.) released its Tap to Pay capability on iPhone to millions of retailers across the United States. The functionality, which was accessible within the Square Point of Sale iOS app, enabled businesses of all sizes to accept contactless payments straight from their iPhones, without the need for extra hardware and at no additional cost to the seller.

    Future Outlook

    Cloud POS Market Future Outlook

    The Cloud Point of Sale (POS) Market is projected to grow at a 15.16% CAGR from 2024 to 2035, driven by technological advancements, increasing demand for mobile payment solutions, and enhanced customer experience.

    New opportunities lie in:

    • Develop AI-driven analytics tools for real-time sales insights. Expand integration capabilities with e-commerce platforms for seamless transactions. Invest in cybersecurity solutions to enhance data protection and customer trust.

    By 2035, the Cloud Point of Sale (POS) Market is expected to achieve substantial growth, reflecting evolving consumer preferences and technological advancements.

    Market Segmentation

    Cloud Point of Sale (POS) Regional Outlook

    • {""=>["China"
    • "Japan"
    • "India"
    • "Australia"
    • "South Korea"
    • "Rest of Asia-Pacific"]}
    • {""=>["Middle East"
    • "Africa"
    • "Latin America"]}

    Cloud Point of Sale (POS) Services Outlook

    • Training and Support Services
    • Integration and Implementing Services
    • Consulting Services

    Cloud Point of Sale (POS) Vertical Outlook

    • E-Commerce and Retail
    • Logistics and Transport
    • Hospitality and Travel
    • Healthcare
    • Others

    Cloud Point of Sale (POS) Organisation Size Outlook

    • Medium and Small Enterprises
    • Large Enterprises

    Report Scope

    Report Attribute/MetricDetails
    Market Size 2021USD 3.49 Billion
    Market Size 2022USD 4.74 Billion
    Market Size 2030USD 14.76 Billion
    Compound Annual Growth Rate (CAGR)15.25% (2022-2030)
    Base Year2021
    Market Forecast Period2022-2030
    Historical Data2018 & 2020
    Market Forecast UnitsValue (USD Million)
    Report CoverageRevenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
    Segments CoveredService, Organisation Size, Vertical, and Region
    Geographies CoveredNorth America, Europe, Asia Pacific, and Rest of the World
    Countries CoveredThe U.S, Canada, Germany, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
    Key Companies ProfiledOracle Corporation, Square Inc, Intuit Inc, Shopify Inc, Vend Limited, Lightspeed POS Inc, B2B Soft, Cegid, PAR Technology Corp, UTC RETAIL
    Key Market OpportunitiesThe on-cloud POS systems can be integrated with mobile devices which has an internet connection
    Key Market DynamicsThe rising use of digital platforms

    Market Highlights

    Author
    Shubham Munde
    Research Analyst Level II

    With a technical background in information technology & semiconductors, Shubham has 4.5+ years of experience in market research and analytics with the tasks of data mining, analysis, and project execution. He is the POC for our clients, for their consulting projects running under the ICT/Semiconductor domain. Shubham holds a Bachelor’s in Information and Technology and a Master of Business Administration (MBA). Shubham has executed over 150 research projects for our clients under the brand name Market Research Future in the last 2 years. His core skill is building the research respondent relation for gathering the primary information from industry and market estimation for niche markets. He is having expertise in conducting secondary & primary research, market estimations, market projections, competitive analysis, analysing current market trends and market dynamics, deep-dive analysis on market scenarios, consumer behaviour, technological impact analysis, consulting, analytics, etc. He has worked on fortune 500 companies' syndicate and consulting projects along with several government projects. He has worked on the projects of top tech brands such as IBM, Google, Microsoft, AWS, Meta, Oracle, Cisco Systems, Samsung, Accenture, VMware, Schneider Electric, Dell, HP, Ericsson, and so many others. He has worked on Metaverse, Web 3.0, Zero-Trust security, cyber-security, blockchain, quantum computing, robotics, 5G technology, High-Performance computing, data centers, AI, automation, IT equipment, sensors, semiconductors, consumer electronics and so many tech domain projects.

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    FAQs

    How much is the Cloud Point of Sale (POS) market?

    The Cloud Point of Sale (POS) market size was valued at USD 3.49 Billion in 2021.

    What is the growth rate of the Cloud Point of Sale (POS) market?

    The market is projected to grow at a CAGR of 15.25% during the forecast period, 2022-2030.

    Which region held the largest market share in the Cloud Point of Sale (POS) market?

    North America had the largest share of the Cloud Point of Sale (POS) market.

    Who are the key players in the market of Cloud Point of Sale (POS)?

    The key players in the market are Oracle Corporation, Square Inc, Intuit Inc, Shopify Inc, Vend Limited, Lightspeed POS Inc, B2B Soft, Cegid, PAR Technology Corp, and UTC RETAIL.

    Which Services led the market of Cloud Point of Sale (POS)?

    The Training and Support Services category dominated the market in 2021.

    Which Vertical had the largest market share in the market?

    E-Commerce and Retail had the largest share in the market for Cloud Point of Sale (POS).

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