As per MRFR analysis, the GCC Cloud POS Market Size was estimated at 65.55 (USD Million) in 2023. The GCC Cloud POS Market Industry is expected to grow from 75 (USD Million) in 2024 to 150 (USD Million) by 2035. The GCC Cloud POS Market CAGR (growth rate) is expected to be around 6.504% during the forecast period (2025 - 2035).
The GCC Cloud POS market is witnessing significant growth, driven largely by the rapid adoption of digital transformation initiatives across the region. Governments in GCC countries are actively promoting technology integration in various sectors, including retail and hospitality, aligning with their Vision 2030 plans. This push for modernization encourages businesses to adopt cloud-based solutions for enhanced efficiency and scalability, catering to the evolving needs of consumers. The increasing demand for mobile payment solutions and contactless transactions has also emerged as a key market driver, particularly as consumers look for convenient and safe payment options in light of recent global health concerns.
Furthermore, there are plenty of prospects in the GCC Cloud POS market, particularly for startups and established companies trying to improve user experience with creative features, including analytics, integrated loyalty programs, and real-time inventory control. Leading nations embracing cloud technology are the UAE and Saudi Arabia, which open the path for improved operational capability. The expansion of e-commerce and digital payments accentuates the POS ecosystem even more since it gives companies the means to simplify their transactions and increase customer involvement. As stores try to use technology for competitive advantage, recent trends point to more automated, feature-rich, user-friendly cloud POS systems.
This includes integration with third-party applications for seamless operations and data analytics for informed decision-making. As the GCC continues to invest in smart city initiatives and infrastructure, the Cloud POS market is expected to evolve, capturing the attention of both local and international stakeholders looking to capitalize on this promising landscape.
Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review
The GCC Cloud POS Market Industry is witnessing a significant shift towards cloud-based solutions primarily due to the increasing adoption of cloud technology across various sectors, particularly retail. According to the Communications and Information Technology Commission in Saudi Arabia, cloud computing utilization in the retail sector has grown by 25% over the past three years. This is largely driven by enhanced flexibility, lower operational costs, and the ability for retailers to manage multiple locations more efficiently.
Leading organizations like Majid Al Futtaim and Al Haritha Group are investing in cloud infrastructure and solutions, demonstrating a clear trend towards modernizing their payment systems to improve customer experience and streamline operations. This growing trend underscores an expanded market for cloud-based point of sale systems that cater specifically to retailers operating in the GCC region, ensuring robust growth potential in the upcoming years.
Governments across the GCC are increasingly promoting digital transformation initiatives, which directly foster the growth of the GCC Cloud POS Market Industry. The UAE's Vision 2021 and Saudi Arabia's Vision 2030 both emphasize the transition to a digital economy, encouraging businesses to adopt advanced technological solutions. The UAE government estimates that the digital transformation sector could contribute up to 20% of the country's GDP in the next decade, which is expected to stimulate investments in digital infrastructure.
This governmental drive not only incentivizes local businesses to upgrade their payment systems but also attracts foreign investment in cloud technology, significantly expanding the market scope for cloud building solutions tailored for point-of-sale systems.
The GCC Cloud POS Market Industry is experiencing a boost due to the rapid increase in e-commerce activities within the region. According to the Gulf Cooperation Council General Secretariat, e-commerce sales within the GCC region reached approximately USD 26 billion in 2022, exhibiting an annual growth rate of 11%. This surge in online shopping has prompted retailers to enhance their payment options, integrating cloud-based POS systems to cater to both online and in-store customers.
Companies like Noon and Carrefour have adopted advanced cloud POS systems to manage their inventory and sales processes seamlessly across various platforms, thus reinforcing market growth due to increasing consumer demand for flexible payment solutions.
The demand for contactless payment solutions has dramatically risen in the GCC, particularly following the COVID-19 pandemic, which has accelerated the shift toward safer and more hygienic payment methods. A report from the Central Bank of the UAE indicated that contactless payment transactions doubled in 2021 compared to the previous year. This growing preference for swift, secure payment options among consumers is compelling retailers to adopt advanced cloud POS solutions that support contactless technologies.
Entities like Alinma Bank and Emirates NBD have expanded their POS offerings to include contactless capabilities, contributing significantly to market growth as more retail outlets seek to upgrade their systems to meet consumer expectations.
The Services segment within the GCC Cloud POS Market exhibits significant trends and insights that reveal essential underlying dynamics. As businesses across the GCC region continue to embrace cloud-based solutions, the demand for robust services such as Training and Support Services, Integration and Implementing Services, and Consulting Services has become critical. Training and Support Services are vital in ensuring that end-users can efficiently utilize the applications, thus maximizing operational efficiency. In this context, companies offering comprehensive training and ongoing support are seen as essential partners for users adapting to this technology. Integration and Implementing Services are equally important, facilitating the smooth adaptation of Cloud POS systems into existing business infrastructures. The complexity of integrating various software applications and hardware solutions necessitates expert guidance, leading to sustained demand for proficient service providers in this realm.
This has resulted in a significant shift in how businesses manage their operations, as companies require seamless integration to ensure business continuity and performance optimization. Consulting Services have also garnered attention in the GCC Cloud POS Market, as they offer strategic insights and actionable recommendations that guide businesses in selecting the appropriate Cloud POS solutions tailored to their specific needs. As retail and hospitality sectors undergo digital transformation, consulting experts are pivotal in assessing operational challenges and identifying cloud solutions that drive efficiency and profitability.
The overall GCC region's rapid economic diversification, underpinned by efforts toward digitalization and technological advancements, consistently fuels the GCC Cloud POS Market's Services segment. Factors such as increasing acceptance of cashless transactions, the growth of e-commerce, and the shift towards personalized customer experiences are contributing significantly to this expansion. Additionally, governments in the GCC countries are actively promoting digital initiatives and smart city projects, presenting further opportunities for market players in the Services sector. As the Cloud POS landscape evolves, the interplay of these various service offerings positions the sector as a crucial element in shaping the future of business operations across the GCC, ultimately creating a more streamlined and effective marketplace.
Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review
The Organization Size segment within the GCC Cloud POS Market is pivotal, showcasing a diverse landscape that encompasses both Medium and Small Enterprises as well as Large Enterprises. The regional shift towards digital transformation has led to an increase in the adoption of cloud-based point-of-sale systems, thereby enhancing operational efficiency and customer experience. Medium and Small Enterprises represent a substantial portion of the GCC market, primarily because these businesses seek cost-effective solutions to optimize their operations.
They typically require flexible and scalable systems to match their growth, making Cloud POS a perfect fit. On the other hand, Large Enterprises leverage advanced capabilities of Cloud POS systems to handle vast transactional data, streamline complex processes, and enhance data analytics. This divergence in needs accentuates the significance of the Organization Size segment, illuminating the way these businesses drive innovation and efficiency in retail environments. As the GCC region continues to witness growth in sectors like retail and hospitality, the emphasis on scalable and efficient POS solutions will remain critical, further propelling market dynamics in the coming years.
The GCC Cloud POS Market showcases a dynamic and rapidly evolving landscape, with the Vertical segment playing a pivotal role in its growth. This segment is characterized by several key areas, including E-Commerce and Retail, Logistics and Transport, Hospitality and Travel, Healthcare, and Others. E-Commerce and Retail have significantly transformed consumer purchasing behaviors, making it a dominant force as businesses leverage Cloud POS solutions for seamless transactions and enhanced customer experiences. The Logistics and Transport sector greatly benefits from real-time inventory management and efficient payment processing, facilitating swift and accurate deliveries.
Hospitality and Travel industries rely heavily on Cloud POS systems to streamline operations, manage reservations, and provide excellent service to guests, showcasing their importance in enhancing operational efficiency. Meanwhile, the Healthcare segment increasingly adopts Cloud POS solutions for billing and patient management, ensuring compliance with regulations and improved service delivery. Overall, the diverse applications across these verticals underline the importance of Cloud POS technology in driving digital transformation and operational excellence within the GCC region, which is vital for economic diversification and development initiatives supported by local governments.
The integration of advanced technologies within these sectors not only enhances customer interactions but also supports a sustainable growth trajectory for the economy as a whole.
The GCC Cloud POS Market has emerged as a dynamic and competitive landscape characterized by rapid technological advancements and increasing demand for flexible payment solutions. The proliferation of e-commerce and mobile payment strategies across the Gulf Cooperation Council countries has led to a surge in businesses opting for cloud-based Point of Sale systems to streamline operations and enhance customer experiences. As businesses seek more scalable, cost-effective, and efficient solutions, competition among key players in this market has intensified. Companies are focusing on innovation, customization, and integrating advanced technologies such as AI and machine learning to cater to the diverse needs of the retail and hospitality sectors in the region, which further diversifies the competitive environment.NCR Corporation holds a strong position within the GCC Cloud POS Market, showcasing extensive market presence supported by its robust portfolio of solutions tailored for retail, hospitality, and financial services. Known for its innovative technology, NCR provides businesses with reliable, user-friendly cloud POS systems that facilitate seamless transaction processing and comprehensive inventory management. The strengths of NCR Corporation lie in its established brand reputation, deep industry expertise, and significant investment in R&D to adapt to the unique needs of the GCC region. This includes enhancing their offerings to support multi-currency transactions and compliance with local regulations, ultimately driving greater customer loyalty and satisfaction.
Revel Systems is also a key player in the GCC Cloud POS Market, emphasizing its commitment to delivering powerful POS software solutions and services that empower businesses to optimize their operations. The company focuses on providing an all-in-one platform that includes key products such as transaction processing, inventory tracking, and customer engagement tools tailored specifically for the retail and restaurant sectors. Revel Systems has established a notable market presence within the GCC through strategic partnerships and collaborations, strengthening its capabilities and expanding its reach. Its strengths are highlighted by its user-friendly interface, scalable solutions, and strong customer support services. Additionally, Revel Systems has engaged in various growth strategies, including mergers and acquisitions, to enhance its technological capabilities and broaden its service offerings in the GCC region, thereby positioning itself as a competitive leader in the cloud POS domain.
In recent months, the GCC Cloud Point of Sale (POS) Market has experienced significant developments. The market is witnessing an increased adoption of Cloud POS solutions as retailers and restaurants enhance their operational efficiency. In September 2023, NCR Corporation announced its expansion in the GCC, focusing on integrated Cloud POS solutions, thereby providing improved service to its regional clients. Additionally, Revel Systems has been gaining traction among small and medium-sized enterprises in Kuwait, enhancing the cloud ecosystem. PayPal has launched targeted services in the UAE’s vibrant e-commerce landscape, catering specifically to online retailers that require robust Cloud POS solutions.
Meanwhile, in December 2022, Square and Poynt expanded their reach in Saudi Arabia, offering innovative payment solutions in conjunction with evolving consumer trends. Notable growth in market valuation is driven by the increasing demand for contactless payments and enhanced customer experiences. To support this trend, major tech investments are directed toward Cloud POS infrastructures across the region. Overall, the GCC Cloud POS market continues to thrive, propelled by rising digitalization and consumer expectation shifts over the past few years.
| Report Attribute/Metric Source: | Details |
| MARKET SIZE 2018 | 65.55(USD Million) |
| MARKET SIZE 2024 | 75.0(USD Million) |
| MARKET SIZE 2035 | 150.0(USD Million) |
| COMPOUND ANNUAL GROWTH RATE (CAGR) | 6.504% (2025 - 2035) |
| REPORT COVERAGE | Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
| BASE YEAR | 2024 |
| MARKET FORECAST PERIOD | 2025 - 2035 |
| HISTORICAL DATA | 2019 - 2024 |
| MARKET FORECAST UNITS | USD Million |
| KEY COMPANIES PROFILED | NCR Corporation, Revel Systems, Toast, SumUp, Square, Lightspeed, PayPal, Poynt, Clover, Ingenico, Oracle, ShopKeep, Zettle, Epicor, Verifone |
| SEGMENTS COVERED | Services, Organization Size, Vertical |
| KEY MARKET OPPORTUNITIES | Rising adoption of digital payments, Increasing demand for efficient inventory management, Growth in e-commerce integrations, Shift towards remote and hybrid work, Enhanced customer experience through data analytics |
| KEY MARKET DYNAMICS | increased adoption of digital payments, growing e-commerce integrations, demand for mobility solutions, enhanced customer experience focus, competitive pricing strategies |
| COUNTRIES COVERED | GCC |
Frequently Asked Questions (FAQ) :
The GCC Cloud POS Market is expected to be valued at 75.0 million USD in 2024.
By 2035, the GCC Cloud POS Market is anticipated to reach a valuation of 150.0 million USD.
The GCC Cloud POS Market is expected to grow at a CAGR of 6.504% from 2025 to 2035.
In 2024, the Training and Support Services segment is valued at 30.0 million USD, making it the highest valued segment.
By 2035, the Integration and Implementing Services segment is projected to reach 50.0 million USD.
Major players in the GCC Cloud POS Market include NCR Corporation, Revel Systems, Toast, SumUp, and Square.
The Consulting Services segment in the GCC Cloud POS Market is expected to be valued at 20.0 million USD in 2024.
The Training and Support Services segment is expected to grow from 30.0 million USD in 2024 to 60.0 million USD by 2035.
The growth rates for different service segments vary, with Training and Support Services showing significant value increases by 2035.
The GCC Cloud POS Market faces challenges related to integration complexities and competition among key players.
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