Healthcare Chatbots Market Research Report – Forecast to 2027

ヘルスケアチャットボット市場調査レポート：コンポーネント（ソフトウェア、サービス）、展開（オンプレミス、クラウドベース）、アプリケーション（投薬支援、予約スケジューリング、医療ガイダンス）、エンドユーザー（患者、ヘルスケアプロバイダー、保険会社、その他）および地域別-2027年までの予測

ID: MRFR/MED/5014-CR | January 2018 | Region: Global | 107 Pages         

1 Report Prologue

2 Market Introduction

2.1 Definition 15

2.2 Scope of the Study 15

2.3 List of Assumptions 16

2.4 Market Structure 16

3 Research Methodology

3.1 Research Process 18

3.2 Primary Research 18

3.3 Secondary Research 19

3.4 Market Size Estimation 20

3.5 Forecast Model 21

4 Market Dynamics

4.1 Introduction 23

4.2 Drivers 24

4.2.1 Rising Adoption Rate of Healthcare Apps 24

4.2.2 Increasing Prevalence of Chronic Diseases 24

4.2.3 Lack of Physicians in the Presence of Increasing Healthcare Demands 24

4.2.4 Rise in Healthcare Funding and Company Initiatives to Boost the use of Healthcare Chat bots 24

4.3 Restraints 25

4.3.1 Concerns Regarding Data Privacy 25

4.3.2 Lack of Awareness and Skilled Healthcare IT Professionals 25

4.4 Opportunity 25

4.4.1 Need for Healthcare Services in Emerging Economies 25

4.5 Macroeconomics 26

5 Market Factor Analysis

5.1 Value Chain Analysis 28

5.1.1 Inputs 29

5.1.2 Software Development Processes 29

5.1.3 Output 29

5.1.4 Marketing and Distribution 29

5.1.5 Post-selling Services 29

5.2 Porters Five Forces Analysis 30

5.2.1 Bargaining Power of Suppliers 31

5.2.2 Bargaining Power of Buyers 31

5.2.3 Threat of New Entrants 31

5.2.4 Threat of Substitutes 31

5.2.5 Rivalry 31

5.3 Investment Opportunity Analysis 31

5.4 Pricing Analysis 32

6 Healthcare Chatbots Market, by Component

6.1 Introduction 34

6.2 Software 35

6.3 Services 35

7 Healthcare Chatbots Market, by Deployment

7.1 Introduction 37

7.2 On-Premise 38

7.3 Cloud-Based 38

8 Healthcare Chatbots Market, by Application

8.1 Introduction 40

8.2 Medication Assistance 41

8.3 Appointment Scheduling and Medical Guidance 41

9 Healthcare Chatbots Market, by End User

9.1 Introduction 43

9.2 Patients 44

9.3 Healthcare Providers 45

9.4 Insurance Companies 45

10 Global Healthcare Chatbot Market, by Region

10.1 Introductions 47

10.2 Europe 49

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.2.1 Western Europe 51

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.2.1.1 UK 53

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.2.1.2 Germany 55

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.2.1.3 France 56

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.2.1.4 Italy 58

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.2.1.5 Spain 59

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.2.1.6 Rest of Western Europe 61

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.2.2 Eastern Europe 63

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.3 Americas 65

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.3.1 North America 67

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.3.1.1 US 69

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.3.1.2 Canada 70

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.3.2 South America 72

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.4 Asia-Pacific 74

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.4.1 Japan 76

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.4.2 China 78

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.4.3 India 79

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.4.4 Australia 81

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.4.5 Republic of Korea 82

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.4.6 Rest of Asia-Pacific 84

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.5 Middle East & Africa 86

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.5.1 Middle East 88

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

10.5.2 Africa 89

Healthcare Chatbots Market, by Component

Healthcare Chatbots Market, by Deployment

Healthcare Chatbots Market, by Application

Healthcare Chatbots Market, by End User

11 Company Landscape

11.1 Company Ranking Analysis 92

12 Company Profiles

12.1 Sensely, Inc. 94

12.1.1 Company Overview 94

12.1.2 Financial Overview 94

12.1.3 Products/Services Offering 94

12.1.4 Key Developments 94

12.1.5 SWOT Analysis 94

12.1.6 Key Strategy 94

12.2 Your.MD 95

12.2.1 Company Overview 95

12.2.2 Financial Overview 95

12.2.3 Products/Services Offering 95

12.2.4 Key Developments 95

12.2.5 SWOT Analysis 95

12.2.6 Key Strategy 95

12.3 Buoy Health, Inc. 96

12.3.1 Company Overview 96

12.3.2 Financial Overview 96

12.3.3 Products Offering 96

12.3.4 Key Developments 96

12.3.5 SWOT Analysis 96

12.3.6 Key Strategy 96

12.4 Infermedica 97

12.4.1 Company Overview 97

12.4.2 Financial Overview 97

12.4.3 Products/services Offering 97

12.4.4 Key Developments 97

12.4.5 SWOT Analysis 97

12.4.6 Key Strategy 97

12.5 PACT Care BV 98

12.5.1 Company Overview 98

12.5.2 Financial Overview 98

12.5.3 Products/Services Offering 98

12.5.4 Key Developments 98

12.5.5 SWOT Analysis 98

12.5.6 Key Strategy 98

12.6 HealthTap, Inc. 99

12.6.1 Company Overview 99

12.6.2 Financial Overview 99

12.6.3 Products/Services Offering 99

12.6.4 Key Developments 99

12.6.5 SWOT Analysis 99

12.6.6 Key Strategy 99

12.7 Babylon Health 100

12.7.1 Company Overview 100

12.7.2 Financial Overview 100

12.7.3 Products/Services Offering 100

12.7.4 Key Developments 100

12.7.5 SWOT Analysis 100

12.7.6 Key Strategy 100

12.8 Ada Health GmbH 101

12.8.1 Company Overview 101

12.8.2 Financial Overview 101

12.8.3 Products/Services Offering 101

12.8.4 Key Developments 101

12.8.5 SWOT Analysis 101

12.8.6 Key Strategy 101

12.9 Woebot Labs, Inc. 102

12.9.1 Company Overview 102

12.9.2 Financial Overview 102

12.9.3 Products/Services Offering 102

12.9.4 Key Developments 102

12.9.5 SWOT Analysis 102

12.9.6 Key Strategy 102

12.10 GYANT.COM, INC. 103

12.10.1 Company Overview 103

12.10.2 Financial Overview 103

12.10.3 Products/Services Offering 103

12.10.4 Key Developments 103

12.10.5 SWOT Analysis 103

12.10.6 Key Strategy 103

13 Appendix

13.1 Discussion Blueprint 105

13.2 References 106

14 List of Tables

TABLE 1 LIST OF ASSUMPTIONS 16

TABLE 2 GLOBAL HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 34

TABLE 3 GLOBAL HEALTHCARE CHATBOTS MARKET FOR SOFTWARE, BY REGION, 2020–2027 (USD MILLION) 35

TABLE 4 GLOBAL HEALTHCARE CHATBOTS MARKET FOR SERVICES, BY REGION, 2020–2027 (USD MILLION) 35

TABLE 5 GLOBAL HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 37

TABLE 6 GLOBAL HEALTHCARE CHATBOTS MARKET FOR ON-PREMISE, BY REGION, 2020–2027 (USD MILLION) 38

TABLE 7 GLOBAL HEALTHCARE CHATBOTS MARKET FOR CLOUD-BASED, BY REGION, 2020–2027 (USD MILLION) 38

TABLE 8 GLOBAL HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 40

TABLE 9 GLOBAL HEALTHCARE CHATBOTS MARKET FOR MEDICATION ASSISTANCE, BY REGION, 2020–2027 (USD MILLION) 41

TABLE 10 GLOBAL HEALTHCARE CHATBOTS MARKET FOR APPOINTMENT SCHEDULING AND MEDICAL GUIDANCE, BY REGION,

2020–2027 (USD MILLION) 41

TABLE 11 GLOBAL HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 44

TABLE 12 GLOBAL HEALTHCARE CHATBOTS MARKET FOR PATIENTS, BY REGION, 2020–2027 (USD MILLION) 44

TABLE 13 GLOBAL HEALTHCARE CHATBOTS MARKET FOR HEALTHCARE PROVIDERS, BY REGION, 2020–2027 (USD MILLION) 45

TABLE 14 GLOBAL HEALTHCARE CHATBOTS MARKET FOR INSURANCE COMPANIES, BY REGION, 2020–2027 (USD MILLION) 45

TABLE 15 GLOBAL HEALTHCARE CHATBOTS MARKET, BY REGION, 2020–2027 (USD MILLION) 48

TABLE 16 EUROPE: HEALTHCARE CHATBOTS MARKET, BY REGION, 2020–2027 (USD MILLION) 49

TABLE 17 EUROPE: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 49

TABLE 18 EUROPE: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 50

TABLE 19 EUROPE: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 50

TABLE 20 EUROPE: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 50

TABLE 21 WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 51

TABLE 22 WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 52

TABLE 23 WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 52

TABLE 24 WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 52

TABLE 25 WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 53

TABLE 26 UK: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 53

TABLE 27 UK: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 53

TABLE 28 UK: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 54

TABLE 29 UK: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 54

TABLE 30 GERMANY: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 55

TABLE 31 GERMANY: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 55

TABLE 32 GERMANY: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 55

TABLE 33 GERMANY: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 56

TABLE 34 FRANCE: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 56

TABLE 35 FRANCE: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 56

TABLE 36 FRANCE: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 57

TABLE 37 FRANCE: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 57

TABLE 38 ITALY: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 58

TABLE 39 ITALY: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 58

TABLE 40 ITALY: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 58

TABLE 41 ITALY: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 59

TABLE 42 SPAIN: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 59

TABLE 43 SPAIN: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 59

TABLE 44 SPAIN: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 60

TABLE 45 SPAIN: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 60

TABLE 46 REST OF WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 61

TABLE 47 REST OF WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 61

TABLE 48 REST OF WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 61

TABLE 49 REST OF WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 62

TABLE 50 EASTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 63

TABLE 51 EASTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 63

TABLE 52 EASTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 63

TABLE 53 EASTERN EUROPE: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 64

TABLE 54 AMERICAS: HEALTHCARE CHATBOTS MARKET, BY REGION, 2020–2027 (USD MILLION) 65

TABLE 55 AMERICAS: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 65

TABLE 56 AMERICAS: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 66

TABLE 57 AMERICAS: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 66

TABLE 58 AMERICAS: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 66

TABLE 59 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 67

TABLE 60 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 67

TABLE 61 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 68

TABLE 62 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 68

TABLE 63 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 68

TABLE 64 US: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 69

TABLE 65 US: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 69

TABLE 66 US: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 69

TABLE 67 US: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 70

TABLE 68 CANADA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 70

TABLE 69 CANADA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 70

TABLE 70 CANADA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 71

TABLE 71 CANADA: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 71

TABLE 72 SOUTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 72

TABLE 73 SOUTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 72

TABLE 74 SOUTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 72

TABLE 75 SOUTH AMERICA: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 73

TABLE 76 ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 74

TABLE 77 ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 75

TABLE 78 ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 75

TABLE 79 ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 75

TABLE 80 ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 76

TABLE 81 JAPAN: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 76

TABLE 82 JAPAN: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 76

TABLE 83 JAPAN: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 77

TABLE 84 JAPAN: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 77

TABLE 85 CHINA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 78

TABLE 86 CHINA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 78

TABLE 87 CHINA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 78

TABLE 88 CHINA: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 79

TABLE 89 INDIA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 79

TABLE 90 INDIA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 79

TABLE 91 INDIA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 80

TABLE 92 INDIA: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 80

TABLE 93 AUSTRALIA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 81

TABLE 94 AUSTRALIA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 81

TABLE 95 AUSTRALIA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 81

TABLE 96 AUSTRALIA: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 82

TABLE 97 REPUBLIC OF KOREA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 82

TABLE 98 REPUBLIC OF KOREA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 82

TABLE 99 REPUBLIC OF KOREA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 83

TABLE 100 REPUBLIC OF KOREA: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 83

TABLE 101 REST OF ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 84

TABLE 102 REST OF ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 84

TABLE 103 REST OF ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 84

TABLE 104 REST OF ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 85

TABLE 105 MIDDLE EAST & AFRICA: HEALTHCARE CHATBOTS MARKET, BY REGION, 2020–2027 (USD MILLION) 86

TABLE 106 MIDDLE EAST & AFRICA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 86

TABLE 107 MIDDLE EAST & AFRICA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 87

TABLE 108 MIDDLE EAST & AFRICA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 87

TABLE 109 MIDDLE EAST & AFRICA: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 87

TABLE 110 MIDDLE EAST: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 88

TABLE 111 MIDDLE EAST: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 88

TABLE 112 MIDDLE EAST: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 88

TABLE 113 MIDDLE EAST: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 89

TABLE 114 AFRICA: HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 89

TABLE 115 AFRICA: HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020–2027 (USD MILLION) 89

TABLE 116 AFRICA: HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 90

TABLE 117 AFRICA: HEALTHCARE CHATBOTS MARKET, BY END USER, 2020–2027 (USD MILLION) 90

TABLE 118 GLOBAL HEALTHCARE CHATBOTS MARKET, COMPANY RANKING ANALYSIS, 2020 92

 

15 List of Figures

FIGURE 1 GLOBAL HEALTHCARE CHATBOTS MARKET: MARKET STRUCTURE 16

FIGURE 2 RESEARCH PROCESS OF MRFR 18

FIGURE 3 TOP-DOWN & BOTTOM-UP APPROACHES 20

FIGURE 4 MARKET DYNAMICS: ANALYSIS OF THE GLOBAL HEALTHCARE CHATBOTS MARKET 23

FIGURE 5 VALUE CHAIN ANALYSIS: HEALTHCARE CHATBOTS MARKET 28

FIGURE 6 PORTER’S FIVE FORCES ANALYSIS: GLOBAL HEALTHCARE CHATBOTS MARKET 30

FIGURE 7 GLOBAL HEALTHCARE CHATBOTS MARKET, BY COMPONENT, 2020 & 2027 (USD MILLION) 34

FIGURE 8 GLOBAL HEALTHCARE CHATBOTS MARKET, BY DEPLOYMENT, 2020 & 2027 (USD MILLION) 37

FIGURE 9 GLOBAL HEALTHCARE CHATBOTS MARKET, BY APPLICATION, 2020 & 2027 (USD MILLION) 40

FIGURE 10 GLOBAL HEALTHCARE CHATBOTS MARKET, BY END USER, 2020 & 2027 (USD MILLION) 43

FIGURE 11 GLOBAL HEALTHCARE CHATBOTS MARKET, BY REGION 2020 & 2027 (USD MILLION) 47

FIGURE 12 EUROPE: HEALTHCARE CHATBOTS MARKET SHARE, BY REGION 2020 (%) 49

FIGURE 13 WESTERN EUROPE: HEALTHCARE CHATBOTS MARKET SHARE, BY COUNTRY 2020 (%) 51

FIGURE 14 AMERICAS: HEALTHCARE CHATBOTS MARKET SHARE, BY REGION 2020 (%) 65

FIGURE 15 NORTH AMERICA: HEALTHCARE CHATBOTS MARKET SHARE, BY COUNTRY 2020 (%) 67

FIGURE 16 ASIA-PACIFIC: HEALTHCARE CHATBOTS MARKET SHARE, BY COUNTRY 2020 (%) 74

FIGURE 17 MIDDLE EAST & AFRICA: HEALTHCARE CHATBOTS MARKET SHARE, BY REGION 2020 (%) 86

ヘルスケアチャットボット市場

ヘルスケアチャットボット市場は、19.5％の高いCAGRで、2027年までに約5,4365万米ドルに達すると予想されています

$543.65 million

市場規模


19.5%

CAGR


North America

支配的な地域

2020-2027

予測期間

セグメンテーション

コンポーネント別 Software Services
By Deployment Type On Premise Cloud Based
アプリケーション別 Symptom Checking & Medication Assistance Appointment Scheduling & Medical Guidance
By End User Patients Healthcare Providers Insurance Companies Other

キープレーヤー

  • Sensely Inc. (U.S.)
  • MD (U.K.)
  • Buoy Health Inc. (U.S.)
  • Infermedica (Poland)
  • PACT Care BV (The Netherlands)
  • HealthTap Inc. (U.S.)
  • Babylon Health (U.K.)
  • Ada Health GmbH (Germany)
  • Woebot Labs Inc. (U.S.)
  • COM Inc. (U.S.)

運転手

  • Rise in the number of smartphone users
  • increasing internet penetration
  • increasing technological advancements
  • increasing literacy rate and technological
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ヘルスケアチャットボット市場分析


ヘルスケアチャットボット市場は、市場調査未来（MRFR）の記録によると、2020年から2027年までの推定期間中に、2027年までに約54365万米ドルに達し、19.5％の高いCAGRに達すると予想されています。ヘルスケアチャットボットは、患者や健康愛好家の質問に対処する革新的なアプローチです。チャットボットは、プログラムされたチャットまたはAIベースのツールを使用してユーザーのクエリに応答する、テキストまたは音声ベースの会話エージェントです。


チャットボットは、ユーザーフレンドリーなアプローチの開発や、さまざまな分野の幅広いアプリケーションでますます人気が高まっています。ヘルスケアチャットボットは、医療ガイダンス、予約スケジュール、投薬アシスタント、症状チェックなどの機能を実行します。このような仮想アシスタントに対する人々の信頼の高まりは、市場がより速い速度で成長するのを助けています。ヘルスケアチャットボット市場は、予測期間にわたって 19.5% の複合年間成長率（CAGR）で成長すると推定されています。


急速な技術進歩により、医療施設はより手頃な価格で快適なものになる可能性があります。スマートフォンユーザーの増加とさまざまな地域での手頃な価格のインターネットの普及に伴い、ヘルスケアチャットボット市場は近年ブームになりました。さらに、チャットボットはこのような進歩により人道的で効率的になり、さまざまな機能を実行することができます。ヘルスケアチャットボットの市場価値は、2026年の現在の予測の終わりまでに54365万米ドルの価値があると予想されています。


コビッド19分析


ヘルスケアチャットボット市場は、covid19パンデミックの間にプラスの成長反応を示しました。多くの機関がリモートサービスの宣伝を始めましたが、その中で主要なサービスの1つがチャットボットサービスです。そのため、多くのアクティビティがオンラインになり、市場ではチャットボットのユーザー数が急速に増加しました。ヘルスケアチャットボットは、医療サービスの予約、医師とのリアルタイムのチャット、健康に関する提案の取得などに積極的に使用されました。さらに、この時期には、チャットボットやその他の仮想アシスタントに対する人々の信頼が高まり、さらなる市場拡大に大きく役立ちます。たとえば、covid19で情報を提供することを目的としたWHOチャットボットは、運用から最初の1か月以内に1,200万人以上に到達しました。


マーケットダイナミクス


ドライバー


世界中のスマートフォンユーザー数の増加と大衆の間でのインターネット普及の増加は、ヘルスケアチャットボット市場の成長を牽引する主な要因です。医療インフラへの負担を軽減するチャットボットの必要性が高まっています。これらのチャットボットは、苦情処理から医療ガイダンスまで幅広い機能を実行できるため、大きな市場ポテンシャルを持っています。


ヘルスケア分野における技術の進歩に伴い、ヘルスケアチャットボットはよりユーザーフレンドリーで有益なものになりつつあります。さらに、識字率と技術的適応の増加に伴い、バーチャルアシスタントに対する人々の信頼も高まっています。したがって、ヘルスケアチャットボット市場の成長にもプラスの影響をもたらすでしょう。


拘束


チャットボットに関する認識と誤解の欠如は、ヘルスケアチャットボット市場の主要な成長抑制要因です。さらに、運用のための技術的知識の要件は、技術的に友好的ではない大勢の人々からその利益を奪います。さらに、世界人口の大部分は、市場にとって大きな障害であるスマートフォンや手頃な価格のインターネットサービスの範囲をまだ超えています。


データのプライバシーとセキュリティは、ヘルスケアチャットボット市場に影響を与える世界のインターネットユーザーにとって依然として大きな懸念事項です。使いやすさの低下や使用の制限などの他の懸念は、技術の進歩とともに改善する成長を制限する要因です。


テクノロジー分析


ヘルスケアチャットボットは、患者と健康愛好家のためのインタラクティブなオンラインクエリ修復システムです。チャットボットは、人工知能または言語プロセッサを使用して、テキストメッセージまたはテキスト読み上げプラットフォームでユーザーと対話するインタラクティブなソフトウェアアプリケーションです。これらのチャットボットは、今日、顧客サービス、情報収集、リクエストルーティングなどの機能のためにさまざまな分野で利用されています。


チャットボットの種類は、基本的な限定ボットから、ユーザーのクエリに応答するためにAIを使用する複雑なボットまで多岐にわたります。基本的なボットは、クエリが処理されるまで、事前に定義された入出力システムで動作します。一方、複雑なボットは人工知能ツールを使用してユーザーのキーワードを理解し、それに応じて対応します。


研究目標


このレポートは、ヘルスケアチャットボット市場の完全な概要を提供することを目的としています。この市場レポートの具体的な目的は以下のとおりです。



  • ヘルスケアチャットボット市場の完全な概要を提供する。

  • ヘルスケアチャットボット市場を価値と量の観点から分析および予測すること。

  • covid19が市場に与える影響に関する情報を提供するため。

  • ヘルスケアチャットボット市場の問題と展望を特定する

  • ヘルスケアチャットボットの技術的ノウハウについて詳しく説明する。

  • 地域市場と潜在的に成長しているセグメントに関する完全な情報を提供する。

  • ヘルスケアチャットボット業界の主要プレーヤーを特定する。


セグメント分析


コンポーネント別



  • ソフトウェア

  • サービス


ソフトウェアセグメントは、その幅広い適用性と低い運用コストにより市場をリードしています。スマートフォンユーザーの増加とインターネットの普及により、市場の成長が高まっています。使いやすさや常時可用性などの特性は、ソフトウェアセグメントの成長を促進する主な利点です。


展開タイプ別



  • オンプレミス

  • クラウドベース


クラウドベースの展開は、予測期間にわたって市場をリードすると予想されます。他のタイプよりもインタラクティブ性が高い。さらに、クラウドベースの展開は費用対効果が高く、複数のチャネルとの手間のかからない統合を提供します。


アプリケーション別



  • 症状チェックと投薬支援

  • 予約スケジュールと医療ガイダンス


症状チェックおよび投薬支援セグメントは、アプリケーション市場を支配しています。スマートフォンユーザーの増加とインターネットの可用性の向上により、より多くの人々が自己健康監視システムを使用するようになっています。チャットボットを介してそのような施設をすぐに利用できることが、成長を促進する主要な要因です。


エンドユーザー別



  • 患者

  • 医療提供者

  • 保険会社

  • その他


患者はヘルスケアチャットボットの主要ユーザーであり、エンドユーザーセグメントをリードしています。専門家の指導に容易にアクセスできることが、成長の大きな要因です。さらに、患者のクエリの迅速な修正と多くの問題に対するワンステップソリューションにより、患者の採用率が高まっています。


地域分析


ヘルスケアチャットボット市場のさまざまな地域市場は次のとおりです。



  • 南北アメリカ

    • 北米

      • 米国

      • カナダ

      • メキシコ



    • ラテンアメリカ

      • メキシコ

      • ブラジル







  • ヨーロッパ

    • 英国

    • ドイツ

    • フランス

    • イタリア

    • スペイン

    • その他のヨーロッパ





  • アジアパシフィック

    • 中国

    • インド

    • 日本

    • オーストラリア & ニュージーランド

    • その他のアジア太平洋





  • その他の世界 (ROW)

    • 中東

    • アフリカ




ヨーロッパは、ヘルスケアチャットボット市場の主要な地域市場です。高い識字率とテクノロジーに優しい人口により、この地域は主要な市場となっています。さらに、医療機関と技術サービスプロバイダーとの密接なつながりにより、チャットボットはより現実的で有益なものになりました。モレフ

Report Scope:
Report Attribute/Metric Details
  Market Size   USD 543.65 Million
  CAGR   19.5% (2020-2026)
  Base Year   2019
  Forecast Period   2020-2027
  Historical Data   2018
  Forecast Units   Value (USD Million)
  Report Coverage   Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
  Segments Covered   Component, Deployment, Application, End-user and Region
  Geographies Covered   North America, Europe, Asia-Pacific, and Rest of the World (RoW)
  Key Vendors   Sensely, Inc. (U.S.), MD (U.K.), Buoy Health, Inc. (U.S.), Infermedica (Poland), PACT Care BV (The Netherlands), HealthTap, Inc. (U.S.), Babylon Health (U.K.), Ada Health GmbH (Germany), Woebot Labs, Inc. (U.S.), COM, Inc. (U.S.)
  Key Market Opportunities   Owing to the increase in the chronic disease rate and the lack of expertise staff it acts as an opportunity
  Key Market Drivers   Trust towards chatbots by the patients increased downloads of healthcare chatbots


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Frequently Asked Questions (FAQ) :

Healthcare Chatbots Market could achieve a valuation of USD 543.65 Million by 2023.

Healthcare Chatbots Market would grow with 19.5% CAGR during the forecast period of 2020 to 2026.

Lack of expert hands and data privacy concerns can hold back the Global Healthcare Chatbots Market growth.

Americas would drive the global Healthcare Chatbots Market ahead.

Inclusion of telehealth and growing remote healthcare demands to drive the Healthcare Chatbots Market.