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    Telecom Analytics Market

    ID: MRFR/ICT/4357-CR
    126 Pages
    Shubham Munde
    February 2019

    Telecom Analytics Market Research Report Information By Analytics Type (Customer Analytics, Network Analytics, Subscriber Analytics, Location Analytics, Price Analytics And Service Analytic), By Solution (Customer Management, Network Management, Marketing Management, Sales & Distribution And Others), By Services (Professional Services And Managed Services), By Deployment Models (On-Premise And Cloud-Based) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2035

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    Telecom Analytics Market Summary

    As per Market Research Future Analysis, the Telecom Analytics Market was valued at USD 8.3 billion in 2022 and is projected to grow from USD 10.0 billion in 2023 to USD 32.4 billion by 2030, with a CAGR of 21.50% during the forecast period. Key drivers include improved operating environments, increased sales, and better cost control. The market is also influenced by rising attacks and the need for churn prevention, alongside the adoption of AI and machine learning technologies for real-time data processing.

    Key Market Trends & Highlights

    The Telecom Analytics Market is experiencing significant growth driven by various factors.

    • Market Size in 2022: USD 8.3 billion; projected to reach USD 32.4 billion by 2030.
    • CAGR from 2023 to 2030: 21.50%; driven by churn prevention and revenue management.
    • North America expected to maintain dominance with a CAGR of 45.80%; significant presence of solution providers.
    • On-premise solutions held the largest market share in 2021; driven by large firms' investments.

    Market Size & Forecast

    2022 Market Size USD 8.3 Billion
    2023 Market Size USD 10.0 Billion
    2030 Market Size USD 32.4 Billion
    CAGR (2023-2030) 21.50%

    Major Players

    Key players include Nokia Networks, Amdocs Inc., IBM Corporation, Huawei Technologies Co. Ltd, Hewlett Packard Enterprise Development LP, Dell Technologies Inc., SAP SE, Ericsson, Cisco Systems Inc., and Oracle Corporation.

    Telecom Analytics Market Trends

    Increase in attacks and suspicious activities fuels market growth

    The increasing need for churn prevention, increasing demand for effective revenue management, and rising attacks and suspicious activities are driving market CAGR for telecom analytics.

    The telecom industry is facing numerous challenges in terms of revenue generation, social generation analytics, and customer engagement. The telecom analytics solution provides companies with Business Intelligence in order to meet complex requirements, thereby reling the demand for telecom analytics in the future. Rising attacks and suspicious activities are driving the telecom analytics market, as telecom analytics provide critical infrastructure and solutions for maintaining security. Several nations' authorities in India have begun imposing regulations for telecom sector safety.

    For instance, the Indian Telecom Regulatory Authority has issued stringent rules and penalties for failing to meet the voice quality benchmark. The demand for telecom analytics is expected to rise in the future as a result of this region.

    The telecom industry is facing several frauds as the adoption of mart devices and the use of IP addresses grows. As attacks can come from anywhere and at any time, increasing fraud creates a difficult problem for the telecom market, driving the demand for telecom analytics in the market to prevent these attacks.

    The ongoing evolution of telecommunications infrastructure and the increasing demand for data-driven decision-making are likely to propel the growth of the global telecom analytics market, as organizations seek to enhance operational efficiency and customer experience.

    U.S. Federal Communications Commission

    Telecom Analytics Market Drivers

    Market Growth Projections

    The Global Telecom Analytics Market Industry is poised for substantial growth, with projections indicating a market size of 12.2 USD Billion in 2024 and an anticipated expansion to 85.8 USD Billion by 2035. This growth trajectory suggests a compound annual growth rate of 19.4% from 2025 to 2035, reflecting the increasing reliance on analytics for operational efficiency and customer satisfaction. The market's expansion is driven by various factors, including the rising demand for data-driven insights, the adoption of AI technologies, and the emergence of 5G networks. These dynamics collectively underscore the potential for significant advancements in telecom analytics.

    Emergence of 5G Technology

    The rollout of 5G technology is a transformative force in the Global Telecom Analytics Market Industry. With its promise of higher speeds and lower latency, 5G is expected to generate unprecedented amounts of data, necessitating advanced analytics solutions. Telecom operators are investing in analytics to manage network performance and enhance user experiences in this new environment. As 5G adoption accelerates, the demand for analytics tools that can process and analyze large data sets will likely increase, further propelling market growth. This shift highlights the critical role of analytics in maximizing the benefits of next-generation telecommunications.

    Rising Demand for Data Analytics

    The Global Telecom Analytics Market Industry experiences a surge in demand for data analytics as telecommunications companies seek to optimize their operations. With the increasing volume of data generated from mobile devices and IoT applications, telecom operators are leveraging analytics to enhance customer experiences and streamline service delivery. In 2024, the market is projected to reach 12.2 USD Billion, reflecting the industry's commitment to harnessing data for strategic decision-making. This trend is expected to continue, with the market potentially expanding to 85.8 USD Billion by 2035, driven by the need for actionable insights and improved operational efficiency.

    Adoption of AI and Machine Learning

    The integration of artificial intelligence and machine learning technologies into the Global Telecom Analytics Market Industry is transforming how telecom operators analyze data. These advanced technologies enable predictive analytics, which allows companies to anticipate customer needs and optimize network performance. As operators increasingly adopt AI-driven solutions, they can enhance customer service and reduce operational costs. This trend is likely to contribute to a compound annual growth rate of 19.4% from 2025 to 2035, as telecom companies recognize the potential of AI and machine learning to drive innovation and improve service delivery.

    Growth of IoT and Connected Devices

    The proliferation of Internet of Things (IoT) devices is significantly influencing the Global Telecom Analytics Market Industry. As more devices become interconnected, telecom operators face the challenge of managing vast amounts of data generated by these devices. Analytics solutions are essential for monitoring network performance, optimizing resource allocation, and ensuring seamless connectivity. The increasing adoption of IoT is expected to drive market growth, as telecom companies leverage analytics to gain insights into device behavior and customer usage patterns. This trend underscores the importance of analytics in navigating the complexities of a connected world.

    Regulatory Compliance and Data Security

    Regulatory compliance and data security concerns are pivotal drivers in the Global Telecom Analytics Market Industry. As governments worldwide implement stringent regulations regarding data privacy and protection, telecom operators must invest in analytics solutions that ensure compliance. This necessity not only safeguards customer data but also enhances trust in telecom services. The industry's focus on compliance is expected to propel market growth, as companies seek analytics tools that provide insights into regulatory adherence and risk management. Consequently, the demand for robust analytics solutions is likely to increase, further solidifying the industry's growth trajectory.

    Market Segment Insights

    Telecom Analytics Type Insights

    The Telecom Analytics Market segmentation, based on type includes customer analytics, network analytics, subscriber analytics, location analytics, price analytics and service analytic. The network analytics segment presently controls the majority of the market. The segment was valued in 2021 and is predicted to increase at a strong CAGR over the projection period. The second-largest market share is held by the customer analytics segment.

    Telecom Analytics Solution Insights

    The Telecom Analytics Market segmentation, based on Solution, includes customer management, network management, marketing management, sales & distribution and others. In 2021, the customer management sector led the market share. This high share is primarily due to the continued growth in customer attrition. Telecom companies are investing more in client maintenance and retention. Nonetheless, the price opinion of offering solutions and services to clients has remained same, resulting in flat revenues. Despite the industry's effective customer-first management model, customer needs are rapidly evolving. To stay up, operators are making significant technology advances to reduce customer attrition.

    Telecom Analytics Services Insights

    The global telecom analytics industry is divided into service segments, professional Services and managed services. Over the projected period, the telecom analytics market's services sector is expected to develop at a significant rate of more than 10.0%. Telecom analytics services primarily focus on crucial concerns and opportunities in marketing, finance, technology, operations, technology, and mergers and acquisitions. This leads to greater performance, increased efficacy, increased resilience, and lower costs.

    Telecom Analytics Deployment Models Insights

    Based on Deployment Models, the Telecom Analytics Market data is segmented, on-premise and cloud-based. In 2021, on-premise dominated the market share. This high share is primarily due to large firms' spending in in-house software implementation. Despite the growing popularity of the cloud model, on-premise solutions may continue to meet the business demands of many enterprises. The growing necessity to secure important data is propelling the expansion of this segment.

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    Get more detailed insights about Telecom Analytics Market Research Report - Forecast to 2032

    Regional Insights

    By Region, the study provides the market insights into North America, Europe, Asia-Pacific and the Rest of the World. North America has long been the dominant player in the global telecom analytics business. The area is expected to maintain its dominance, rising at a 45.80% CAGR during the forecast period. The presence of a number of noteworthy solution providers and telecommunication enterprises in the region drives the telecom analytics market growth.

    Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    Europe’s telecom analytics market accounts for the second-largest market share due the increasing adoption of telecom analytics by a growing number of communication service providers in the region serves as a significant tailwind for industry growth. Further, the German telecom analytics market held the largest market share, and the UK telecom analytics market was the fastest-growing market in the European region

    The Asia-Pacific Telecom Analytics Market is expected to grow at the fastest CAGR from 2023 to 2030. This is due to the region is always displaying great growth opportunities. The growing demand for high-volume data storage and cloud computing are driving up the size of the telecom analytics industry. Moreover, China’s telecom analytics market held the largest market share, and the Indian telecom analytics market was the fastest-growing market in the Asia-Pacific region.

    For instance, the American technology giant IBM purchased Sanovi Technologies to expand its cloud offerings. Sanovi provides enterprise data centers and cloud infrastructure with hybrid cloud recovery, cloud migration, and business continuity software.

    Key Players and Competitive Insights

    Leading market players are extensively spending in R&D to extend their product lines, which would help the telecom analytics market grow even more. Important market developments include new product releases, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other firms. To grow and survive in a more competitive and increasing market environment, the telecom analytics industry must provide cost-effective products.

    Producing locally to reduce operational costs is one of the primary business strategies adopted by manufacturers in the global telecom analytics industry to serve clients and expand the market sector. In recent years, the telecom analytics industry has provided some of the most significant benefits to medicine. To strengthen their market positions, major players in the telecom analytics market, such as Nokia Networks Amdocs Inc. International Business Machine Corporation Huawei Technologies Co. Ltd Hewlett Packard Enterprise Development LP Dell Technologies Inc and others, are forming alliances and expanding their bases in developing regions.

    Nokia Corporation (sometimes known as Nokia Oyj)[a] is a Finnish multinational telecommunications, information technology, and consumer electronics business founded in 1865. Nokia's primary offices are in Espoo, Finland, in the greater Helsinki metropolitan area,[3], but the company's beginnings are in the Pirkanmaa district of Tampere. NOKIA announced in April 2022 that it will deliver 7250 IXR chassis-based interconnect routers to serve high-density 400GE applications in Microsoft's 'tier-2' network architecture, bringing scalability, agility, and resilient networking to the data-center environment.

    Such technical advancements improve organizations' capacities to analyze huge amounts of data with relative ease, enhancing customer service and chances for client retention, and so accelerating the growth of the telecom analytics market.

    Oracle Corporation is a multinational computer technology company based in Austin, Texas. Oracle was the world's third-largest software firm by sales and market capitalization in 2020. Database software and technology (particularly its own brands), cloud engineered systems, and enterprise software products such as enterprise resource planning (ERP) software, human capital management (HCM) software, customer relationship management (CRM) software (also known as customer experience), enterprise performance management (EPM) software, and supply chain management (SCM) software are all sold by the company. In July 2022, Oracle Construction Intelligence Cloud Analytics was introduced.

    It addressed the challenge of integrating data from diverse applications in order to accurately diagnose problems, foresee hazards, and plan future actions encountered by engineering and construction firms. Because of the new solution, which incorporates data from Oracle Smart Construction Platform applications, owners and contractors may now have a comprehensive understanding of performance across all of their operations. Businesses can use this information to quickly identify problems, solve them, and focus on ways to drive continuous improvement throughout project planning, asset construction, and asset operation.

    Key Companies in the Telecom Analytics Market market include

    Industry Developments

    • Q2 2024: SK Telecom Invests $10 Million in Perplexity AI to Enhance Generative AI Capabilities SK Telecom announced a $10 million investment in Perplexity AI, aiming to strengthen its generative AI capabilities and integrate advanced AI personal assistant services into its telecom analytics offerings.
    • Q2 2024: Ericsson Launches AI-Powered Telecom Analytics Suite for 5G Networks Ericsson unveiled a new AI-powered analytics suite designed to help telecom operators optimize 5G network performance and improve customer experience through real-time data insights.
    • Q2 2024: Adobe Partners with Major Telecom Operator to Deploy Advanced Analytics Platform Adobe announced a strategic partnership with a leading telecom operator to deploy its advanced analytics platform, enabling enhanced customer segmentation and targeted marketing campaigns.
    • Q3 2024: TEOCO Wins Multi-Year Analytics Contract with European Telecom Giant TEOCO secured a multi-year contract to provide telecom analytics solutions to a major European telecom company, focusing on network optimization and fraud detection.
    • Q3 2024: Teradata Expands Telecom Analytics Operations with New Facility in Singapore Teradata opened a new analytics facility in Singapore to support telecom clients in the Asia-Pacific region, focusing on big data analytics and AI-driven network management.
    • Q4 2024: Ericsson Acquires Data Analytics Startup to Boost Telecom AI Offerings Ericsson completed the acquisition of a data analytics startup specializing in telecom AI, aiming to enhance its portfolio of analytics solutions for global telecom operators.
    • Q4 2024: Telecom Analytics Startup Raises $30 Million Series B Funding A telecom analytics startup announced the closing of a $30 million Series B funding round to accelerate product development and expand its market reach in predictive analytics for telecom networks.
    • Q1 2025: Adobe Appoints New Head of Telecom Analytics Division Adobe named a new executive to lead its telecom analytics division, signaling a renewed focus on AI-driven solutions for telecom operators.
    • Q1 2025: Ericsson Wins 5G Analytics Contract with Middle Eastern Telecom Operator Ericsson secured a contract to provide 5G analytics solutions to a major Middle Eastern telecom operator, supporting real-time network monitoring and customer experience management.
    • Q2 2025: TEOCO Launches New Fraud Detection Module for Telecom Analytics Platform TEOCO introduced a new fraud detection module for its telecom analytics platform, designed to help operators identify and prevent fraudulent activities in real time.
    • Q2 2025: Teradata Signs Partnership with African Telecom Consortium for Analytics Rollout Teradata entered into a partnership with an African telecom consortium to roll out advanced analytics solutions across multiple countries, focusing on network optimization and customer retention.
    • Q3 2025: Telecom Analytics Firm Files for IPO Amid Rapid Sector Growth A leading telecom analytics firm filed for an initial public offering, citing strong demand for AI-powered analytics solutions among global telecom operators.

    Future Outlook

    Telecom Analytics Market Future Outlook

    The Telecom Analytics Market is poised for robust growth at 19.4% CAGR from 2024 to 2035, driven by increasing data consumption, AI integration, and demand for enhanced customer insights.

    New opportunities lie in:

    • Leverage AI-driven analytics to optimize network performance and reduce operational costs.
    • Develop predictive maintenance solutions to enhance service reliability and customer satisfaction.
    • Create tailored analytics platforms for small and medium-sized telecom operators to improve market reach.

    By 2035, the Telecom Analytics Market is expected to achieve substantial growth, reflecting its critical role in the telecom sector.

    Market Segmentation

    Telecom Analytics Type Outlook

    • Customer Analytics
    • Network Analytics
    • Subscriber Analytics
    • Location Analytics
    • Price Analytics
    • Service analytic

    Telecom Analytics Regional Outlook

    North America
    • US
    • Canada
    Europe
    • Germany
    • France
    • UK
    • Italy
    • Spain
    • Rest of Europe
    Asia-Pacific
    • China
    • Japan
    • India
    • Australia
    • South Korea
    • Rest of Asia-Pacific
    Rest of the World
    • Middle East
    • Africa
    • Latin America

    Telecom Analytics Solution Outlook

    • Customer Management
    • Network Management
    • Marketing Management
    • Sales & Distribution
    • Others

    Telecom Analytics Market By Services Outlook

    • Professional Services
    • Managed Services

    Telecom Analytics Market By Deployment Models Outlook

    • On-Premise
    • Cloud-Based

    Report Scope

    Report Attribute/Metric Details
    Market Size2022 USD 8.3 billion
    Market Size 2023 USD 10.0 billion
    Market Size 2030 USD 32.4 billion
    Compound Annual Growth Rate (CAGR) 21.50% (2023-2030)
    Base Year 2022
    Market Forecast Period 2023-2030
    Historical Data 2019- 2021
    Market Forecast Units Value (USD Billion)
    Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
    Segments Covered Analytics Type, Solution, Services, Deployment Models and Region.
    Geographies Covered North America, Europe, Asia Pacific, and the Rest of the World
    Countries Covered The U.S., Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
    Key Companies Profiled  Nokia Networks Amdocs Inc. International Business Machine Corporation Huawei Technologies Co. Ltd Hewlett Packard Enterprise Development LP Dell Technologies Inc..
    Key Market Opportunities ·       Customer Analytics Proliferation Offers Huge Opportunity
    Key Market Dynamics ·       Telecom sectors should make their operations more visible.

    Market Highlights

    Author
    Shubham Munde
    Research Analyst Level II

    With a technical background in information technology & semiconductors, Shubham has 4.5+ years of experience in market research and analytics with the tasks of data mining, analysis, and project execution. He is the POC for our clients, for their consulting projects running under the ICT/Semiconductor domain. Shubham holds a Bachelor’s in Information and Technology and a Master of Business Administration (MBA). Shubham has executed over 150 research projects for our clients under the brand name Market Research Future in the last 2 years. His core skill is building the research respondent relation for gathering the primary information from industry and market estimation for niche markets. He is having expertise in conducting secondary & primary research, market estimations, market projections, competitive analysis, analysing current market trends and market dynamics, deep-dive analysis on market scenarios, consumer behaviour, technological impact analysis, consulting, analytics, etc. He has worked on fortune 500 companies' syndicate and consulting projects along with several government projects. He has worked on the projects of top tech brands such as IBM, Google, Microsoft, AWS, Meta, Oracle, Cisco Systems, Samsung, Accenture, VMware, Schneider Electric, Dell, HP, Ericsson, and so many others. He has worked on Metaverse, Web 3.0, Zero-Trust security, cyber-security, blockchain, quantum computing, robotics, 5G technology, High-Performance computing, data centers, AI, automation, IT equipment, sensors, semiconductors, consumer electronics and so many tech domain projects.

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    FAQs

    How much is the telecom analytics market?

    The Telecom Analytics Market size was valued at USD 8.3 Billion in 2022.

    What is the growth rate of the telecom analytics market?

    The global market is projected to grow at a CAGR of 21.50% during the forecast period, 2023-2030.

    Which region held the largest market share in the telecom analytics market?

    North America had the largest share of the global market

    Who are the key players in the telecom analytics market?

    The key players in the market are Nokia Networks Amdocs Inc. International Business Machine Corporation Huawei Technologies Co. Ltd Hewlett Packard Enterprise Development LP Dell Technologies Inc.

    Which deployment models led the telecom analytics market?

    The on-premise telecom analytics category dominated the market in 2022.

    Which solution had the largest market share in the telecom analytics market?

    The customer management had the largest share of the global market.

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