Device as a Service Market Trends

Over the years, companies have upgraded their technology, making their IT infrastructure more expensive. This increase in costs, both in buying equipment (CAPEX) and operating it (Opex), has been significant. A 2019 survey by Spiceworks, Inc found that many North American and European businesses increased their IT budgets to update old infrastructure. The survey also highlighted factors contributing to this increase.

To deal with these rising IT costs, companies are turning to Device as a Service (DaaS) solutions. DaaS is a way for businesses to manage their devices like computers, laptops, tablets, and phones, as well as the necessary software. It provides various services under one contract, making it easier for companies to handle their IT needs.

DaaS is beneficial because it reduces the need for companies to spend a lot on buying and managing devices. Instead, they can pay a single vendor for a comprehensive solution that includes support and maintenance. This eliminates the need for extra IT staff and simplifies the whole process of getting and using devices.

In summary, as businesses look for ways to cut costs in buying and managing IT equipment, the adoption of DaaS is expected to grow. This trend is driven by the need to reduce both capital expenditure (CAPEX) and operational expenditure (Opex) in enterprises.

This shift towards Device as a Service (DaaS) is driven by the desire of businesses to manage their expenses more effectively. DaaS provides a comprehensive solution that includes not only the devices themselves but also support and maintenance services. This is particularly attractive to companies because it means they don't have to handle complex technical tasks on their own or hire additional IT staff.

As companies aim to keep up with the latest technology without breaking the bank, DaaS offers a subscription model that allows for regular updates and access to modern devices. It eliminates the need for large upfront investments, making it easier for businesses to stay technologically current.

Furthermore, the adoption of DaaS simplifies the whole process of device procurement and deployment. Instead of dealing with multiple vendors for hardware, software, and support, companies can rely on a single point of contact. This not only reduces complexity but also lowers the overall costs associated with managing and maintaining IT infrastructure.