Global Cloud Communication Platform Market Research Report- Forecast till 2027

Global Cloud Communication Platform Market: By Component (Solution and Service), By Organization Size (Small and Medium-Sized Enterprise and Large Enterprise), By Vertical (Banking, Financial Services and Insurance, Healthcare, Telecommunication and Information Technology Enabled Service, Government, Retail, Travel and Hospitality, Education, Manufacturing and Others) - Forecast till 2027

ID: MRFR/ICT/2094-CR | April, 2019 | Region : Global

Market Analysis 


Global Cloud Communication Platform Market is predicted to touch USD 5,706.8 Million at a healthy 24.8% CAGR between 2018- 2023, reveals the latest Market Research Future (MRFR) report. The strong growth of the communication platform as a service market is due to the increase in remote working facilities. 


COVID-19 Analysis 


The ongoing COVID-19 pandemic has already cast its shadow on numerous industries barring just a handful, such as the cloud communication platform market. There has been a noteworthy ramp-up in technologies during this crisis like zoom, desktop support, security, mobile devices, VPN networking, virtualization infrastructure, collaboration tools, and work-from-home infrastructure that has propelled the demand for cloud communication services. The demand for video conferencing solutions has gone up during the outbreak, which generates ample data and needs high-end technologies to analyse. Everyone in fact, is compelled to embrace novel technologies and discover their perks. Some extra investments are expected in the digital infrastructure. Following the work-from-home trends, there has been an absence of hallways, meeting rooms, and offices to serve as connectors. It is here where cloud communications act as a savior to collaborate and connect with one another along with customers and external partners. With maximum business activities being driven online, organizations require a higher capacity to ensure reliable, fast access to cloud-based communication platform. The increasing cloud communication platform market trends have made businesses to boost their cloud provisioning massively, thus adding massive growth for leading cloud infrastructure providers like Microsoft Azure and Amazon Web Services along with smaller firms. Cloud services during these troubled times have helped to ensure business continuity and are also facing substantial growth in adoption. All these are likely to add to the market growth.


Market Dynamics



  • Drivers


Surge in Demand for BYOD Systems to Bolster Market Growth 


The surge in demand for BYOD (bring your own device) systems in the corporate industry wherein employees are told to bring their own device to work rather than depending on the hardware of the company is likely to bolster the market growth over the forecast period. Bring your own device policies also provide a strong central communication technology, which paves the way for convenient and easy communication between different parts of the organization. 


 


Additional factors adding to the cloud communication platform market growth include the growing demand for remote working facilities in the corporate field, increasing use of cloud communication for its superior features over conventional alternatives, growing adoption of connected devices, rising penetration of IoT, increasing adoption of cloud-based services, increased mobility, and increased workforce productivity and savings. Besides, burgeoning demand for cloud communication platform software, mobile cloud communication platforms, cloud communication software, and web-based communication platform are also adding market growth.



  • Opportunities


Increasing Adoption in SMEs to Offer Robust Opportunities 


Increasing adoption of cloud communication services in small & medium enterprises due to lower capital & operating expenditure may offer robust opportunities to industry players in the upcoming days.



  • Restraints


Security Concerns May Act as a Market Restraint 


Security and privacy concerns about confidential data may act a market restraint over the forecast period.



  • Challenges


Loss of Data to Act as a Market Challenge 


Loss of data while shifting to cloud communication services from the traditional system, third-party dependence for cloud services, high initial cost, increasing dependency on the internet, the cost involved to redesign cloud network, and stiff competition among vendors may all act as major challenges for market players in the upcoming days.


Market Segmentation


Cloud Communication Platform Market is bifurcated based on Component, Organization Size, and Vertical.


Solution Segment to Lead Cloud Communication Platform Market 


By component, the global cloud communication platform market is segmented into service and solution. The solution segment is further segmented into application programming interface (API), voice over internet protocol (VoIP), interactive voice response (IVR), web real-time communication (WebRTC), and unified communication and collaboration (UCC/UCaaS). The service segment is again bifurcated into managed services, support and maintenance, and training and consulting. Of these, the solution segment will lead the market over the forecast period. It is predicted to grow at a 24.1% CAGR by 2023.


Large Enterprise to Spearhead Cloud Communication Platform Market 


By organization size, the global cloud communication platform market is segmented into large enterprise and small & medium-sized enterprise (SMEs). Of these, the large enterprise segment will dominate the market over the forecast period. It is likely to develop at a 23.9% CAGR by 2023. Higher working efficiency, cost benefits, and allowing large enterprises in streamlining their dispersed business units with the interoperable, secure, and reliable cloud-based communication system is adding to the growth of the segment.


BFSI Segment to Dominate Cloud Communication Platform Market 


By vertical, the global cloud communication platform market is segmented into manufacturing, education, travel and hospitality, retail, government, information technology-enabled service (ITES), telecommunication, healthcare, BFSI, and others. Of these, the BFSI segment will dominate the market over the forecast period. It is likely to develop at a 24.1% CAGR by 2023. The evolution of digital transformation and financial technology in the BFSI sector is adding to the growth of the segment.


Regional Analysis


North America to Remain Forerunner in Cloud Communication Platform Market


Geographically, the global cloud communication platform market has been segmented into North America, Europe, the Asia Pacific (APAC), and Rest of the World (RoW). Of these, North America will remain the forerunner in the market over the forecast period. It is likely to develop at a 24.0% CAGR by 2023. Increasing popularity as it offers flexible work options, increasing adoption in large, mid, and small enterprises, the presence of notable players, availability of various cloud-based service providers, and rising adoption of cloud-based services are adding to the global communication platform market growth in the region.


Europe to Hold Second-Largest Share in Cloud Communication Platform Market 


In Europe, the global cloud communication platform market is predicted to hold the second-largest share over the forecast period. Increasing contribution in R&D activities, growing adoption in the BFSI sector, product differentiation among telecommunication service providers, and competitive pricing are adding to the global cloud communication platform market size in the region.


Competitive Landscape


The cloud communication platform as a service market is highly competitive as well as fragmented in nature for the presence of several key players. They have encompassed several strategies to strengthen their position in the market and also widen their portfolio, such as mergers, alliances, research and development activities, and others.


Key Players 


Prominent players profiled in the global cloud communication platform market report include Mitel Networks Corporation, Nokia, Masergy, Vonage Holdings Corp., NetFortris, Avaya Inc., Telestax, West Corporation., Twilio Inc., and Cisco Systems, Inc.


Recent Developments



  • January 2021- Nokia has joined hands with Google to build a cloud-based 5G network and also allow business customers to provide services like automated manufacturing and smart retail. 

  • December 2020- TTBS (Tata Tele Business Services) has launched a cloud-based enterprise solution that will allow hybrid connectivity between vendors, customers, and employees across different platforms.


Report Scope 


The global cloud communication platform market report by Market Research Future throws light on the current trends and niches in the industry. The report also lays emphasis on the various market drivers, opportunities, market restraints, and challenges, as well as offers insights for the forecast period. It also throws light on the different market segments for a comprehensive understanding of the reader.


By Solution 



  • Solution 

  • Service


By Organization Size 



  • Small and Medium-Sized Enterprise (SME)

  • Large Enterprise


By Vertical 



  • BFSI

  • Healthcare 

  • Telecommunication

  • Information Technology Enabled Service (ITES)

  • Government 

  • Retail

  • Travel and Hospitality

  • Education

  • Manufacturing 

  • Others


By Region 



  • North America 

  • Europe

  • The Asia Pacific (APAC)

  • Rest of the World (RoW)

1 Executive Summary

2 Market Introduction

2.1 Definition 16

2.2 Scope Of The Study 16

2.3 List Of Assumptions 17

2.4 Market Structure 17

3 Market Insights

4 Research Methodology

4.1 Research Process 23

4.2 Forecast Model 27

5 Market Dynamics

5.1 Overview 29

5.2 Drivers 30

5.2.1 Increasing Demand For BYOD 30

5.2.2 Growing Inclination Of Organization To Provide Flexible Work Options 30

5.2.2.1 Improved Productivity 30

5.2.2.2 Low Cost Of Maintenance And Support 30

5.2.2.3 Transparency Of Communication 30

5.3 Opportunity 31

5.3.1 Application To Person Communication 31

5.4 Restraint 31

5.4.1 Security And Privacy Concerns 31

6 Market Factor Analysis

6.1 Value Chain Analysis 34

6.2 Porter’s Five Force Model 35

6.2.1 Threat Of New Entrants 35

6.2.2 Bargaining Power Of Suppliers 36

6.2.3 Threat Of Substitutes 36

6.2.4 Bargaining Power Of Buyers 36

6.2.5 Competitive Rivalry 36

7 Global Cloud Communication Platform Market, By Component

7.1.1 Solution 38

7.1.1.1 Unified Communication And Collaboration (UCC/UCaaS) 38

7.1.1.2 Web Real-Time Communication (WebRTC) 38

7.1.1.3 Interactive Voice Response (IVR) 38

7.1.1.4 Voice Over Internet Protocol (VoIP) 38

7.1.1.5 Application Programming Interface (API) 38

7.1.2 Service 39

7.1.2.1 Training And Consulting 39

7.1.2.2 Support And Maintenance 39

7.1.2.3 Managed Services 39

8 Global Cloud Communication Platform Market, By Organization Size

8.1 Overview 44

8.1.1 Small And Medium-Sized Enterprise (SMEs) 44

8.1.2 Large Enterprise 44

9 Global Cloud Communication Platform Market, By Vertical

9.1 Overview 47

9.1.1 Banking, Financial Services, And Insurance 47

9.1.2 Healthcare 47

9.1.3 Telecommunication And Information Technology Enabled Service (ITES) 47

9.1.4 Government 47

9.1.5 Retail 47

9.1.6 Travel And Hospitality 48

9.1.7 Education 48

9.1.8 Manufacturing 48

9.1.9 Others 48

10 Cloud Communication Platform Market, By Region

10.1 Overview 51

10.2 North America 52

10.2.1 US 56

10.2.2 Canada 59

10.2.3 Mexico 61

10.3 Europe 64

10.3.1 UK 68

10.3.2 Rest Of Europe 71

10.3.3 Germany 73

10.3.4 France 75

10.4 Asia-Pacific 78

10.4.1 China 82

10.4.2 Japan 85

10.4.3 India 87

10.4.4 Rest Of Asia-Pacific 90

10.5 Rest Of The World 93

10.5.1 Middle East & Africa 97

10.5.2 South America 100

11 Competitive Landscape

11.1 Competitive Scenario 104

12 Company Profiles

12.1 Cisco Systems, Inc 107

12.1.1 Company Overview 107

12.1.2 Financial Overview 107

12.1.3 Products/Services/Solutions/ Application Areas Offered 108

12.1.4 Key Developments. 108

12.1.5 SWOT Analysis 108

12.1.6 Key Strategies 108

12.2 Twilio Inc. 109

12.2.1 Company Overview 109

12.2.2 Financial Overview 109

12.2.3 Products/Services/Solutions/Applications Areas Offered 110

12.2.4 Key Developments 110

12.2.5 SWOT Analysis 110

12.2.6 Key Strategies 110

12.3 West Corporation 111

12.3.1 Company Overview 111

12.3.2 Products/Services/Solutions/Applications Areas Offered 111

12.3.3 Key Developments 111

12.3.4 Key Strategies 111

12.4 Telestax 112

12.4.1 Company Overview 112

12.4.2 Products/Services/Solutions/Application Areas Offered 112

12.4.3 Key Developments 112

12.4.4 Key Strategies 112

12.5 Avaya Inc. 113

12.5.1 Company Overview 113

12.5.2 Financial Revenue 113

12.5.3 Products/Services/Solutions Offered 114

12.5.4 SWOT Analysis 114

12.5.5 Key Strategies 114

12.6 NetFortris 115

12.6.1 Company Overview 115

12.6.2 Products/Services/Solutions Offered 115

12.6.3 Key Developments 115

12.6.4 Key Strategies 115

12.7 Vonage Holdings Corp. 116

12.7.1 Company Overview 116

12.7.2 Financial Revenue 116

12.7.3 Products/Services/Solutions Offered 117

12.7.4 Key Developments 117

12.7.5 SWOT Analysis 117

12.7.6 Key Strategies 117

12.8 Masergy 118

12.8.1 Company Overview 118

12.8.2 Products/Services/Solutions Offered 118

12.8.3 Key Developments 118

12.8.4 Key Strategies 118

12.9 Nokia 119

12.9.1 Company Overview 119

12.9.2 Financial Revenue 119

12.9.3 Products/Services/Solutions Offered 120

12.9.4 Key Developments 120

12.9.5 SWOT Analysis 120

12.9.6 Key Strategies 120

12.10 Mitel Networks Corporation 121

12.10.1 Company Overview 121

12.10.2 Financial Overview 121

12.10.3 Products/Services/Solutions Offered 122

12.10.4 Key Developments 122

12.10.5 SWOT Analysis 122

12.10.6 Key Strategies 122


13 List Of Tables

TABLE 1 MARKET SYNOPSIS 14

TABLE 2 LIST OF ASSUMPTIONS 17

TABLE 3 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 40

TABLE 4 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 41

TABLE 5 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 42

TABLE 6 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 45

TABLE 7 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 49

TABLE 8 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY REGION, 2020–2027 (USD MILLION) 51

TABLE 9 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 52

TABLE 10 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 53

TABLE 11 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 53

TABLE 12 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 54

TABLE 13 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 55

TABLE 14 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 56

TABLE 15 US: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 56

TABLE 16 US: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 57

TABLE 17 US: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 57

TABLE 18 US: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 58

TABLE 19 US: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 58

TABLE 20 CANADA: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 59

TABLE 21 CANADA: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 59

TABLE 22 CANADA: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 60

TABLE 23 CANADA: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 60

TABLE 24 CANADA: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 61

TABLE 25 MEXICO: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 61

TABLE 26 MEXICO: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 62

TABLE 27 MEXICO: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 62

TABLE 28 MEXICO: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 63

TABLE 29 MEXICO: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 63

TABLE 30 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 64

TABLE 31 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 65

TABLE 32 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 65

TABLE 33 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 66

TABLE 34 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 67

TABLE 35 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 68

TABLE 36 UK: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 68

TABLE 37 UK: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 69

TABLE 38 UK: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 69

TABLE 39 UK: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 70

TABLE 40 UK: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 70

TABLE 41 REST OF EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 71

TABLE 42 REST OF EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 71

TABLE 43 REST OF EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 72

TABLE 44 REST OF EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 72

TABLE 45 REST OF EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 73

TABLE 46 GERMANY: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 73

TABLE 47 GERMANY: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 74

TABLE 48 GERMANY: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 74

TABLE 49 GERMANY: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 74

TABLE 50 GERMANY: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 75

TABLE 51 FRANCE: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 76

TABLE 52 FRANCE: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 76

TABLE 53 FRANCE: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 76

TABLE 54 FRANCE: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 77

TABLE 55 FRANCE: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 77

TABLE 56 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 78

TABLE 57 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 79

TABLE 58 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 79

TABLE 59 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 80

TABLE 60 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 80

TABLE 61 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 81

TABLE 62 CHINA: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 82

TABLE 63 CHINA: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 82

TABLE 64 CHINA: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 84

TABLE 65 CHINA: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 84

TABLE 66 CHINA: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 85

TABLE 67 JAPAN: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 85

TABLE 68 JAPAN: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 86

TABLE 69 JAPAN: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 86

TABLE 70 JAPAN: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 86

TABLE 71 JAPAN: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 87

TABLE 72 INDIA: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 88

TABLE 73 INDIA: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 88

TABLE 74 INDIA: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 88

TABLE 75 INDIA: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 89

TABLE 76 INDIA: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 89

TABLE 77 REST OF ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 90

TABLE 78 REST OF ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 90

TABLE 79 REST OF ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 91

TABLE 80 REST OF ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 91

TABLE 81 REST OF ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 92

TABLE 82 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 93

TABLE 83 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 94

TABLE 84 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 94

TABLE 85 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 95

TABLE 86 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY APPLICATION, 2020–2027 (USD MILLION) 96

TABLE 87 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 97

TABLE 88 MIDDLE EAST & AFRICA: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 97

TABLE 89 MIDDLE EAST & AFRICA: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 98

TABLE 90 MIDDLE EAST & AFRICA: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 98

TABLE 91 MIDDLE EAST & AFRICA: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 99

TABLE 92 MIDDLE EAST & AFRICA: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 99

TABLE 93 SOUTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 100

TABLE 94 SOUTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 100

TABLE 95 SOUTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 101

TABLE 96 SOUTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 101

TABLE 97 SOUTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 102


14 List Of Figures

FIGURE 1 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET: MARKET STRUCTURE 17

FIGURE 2 GLOBAL MARKET SIZE & MARKET SHARE BY REGION/COUNTRY (2020 VS 2027) 19

FIGURE 3 NORTH AMERICA MARKET SIZE & MARKET SHARE BY COUNTRY (2020 VS 2027) 19

FIGURE 4 EUROPE MARKET SIZE & MARKET SHARE BY COUNTRY (2020 VS 2027) 20

FIGURE 5 ASIA-PACIFIC MARKET SIZE & MARKET SHARE BY COUNTRY (2020 VS 2027) 20

FIGURE 6 REST OF THE WORLD MARKET SIZE & MARKET SHARE BY COUNTRY (2020 VS 2027) 21

FIGURE 7 TOP DOWN & BOTTOM UP APPROACH 26

FIGURE 8 DRO FOR GLOBAL CLOUD COMMUNICATION PLATFORM MARKET 29

FIGURE 9 DRIVER IMPACT ANALYSIS 31

FIGURE 10 RESTRAINT IMPACT ANALYSIS 32

FIGURE 11 VALUE CHAIN: GLOBAL CLOUD COMMUNICATION PLATFORM MARKET 34

FIGURE 12 PORTER'S FIVE FORCES ANALYSIS OF THE GLOBAL CLOUD COMMUNICATION PLATFORM MARKET 35

FIGURE 13 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 40

FIGURE 14 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY SOLUTION, 2020–2027 (USD MILLION) 41

FIGURE 15 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY SERVICES, 2020–2027 (USD MILLION) 42

FIGURE 16 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION) 44

FIGURE 17 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 48

FIGURE 18 GLOBAL CLOUD COMMUNICATION PLATFORM MARKET, BY REGION, 2020–2027 (USD MILLION) 51

FIGURE 19 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 52

FIGURE 20 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 53

FIGURE 21 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANZATION SIZE, 2020–2027 (USD MILLION) 54

FIGURE 22 NORTH AMERICA: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 55

FIGURE 23 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 64

FIGURE 24 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 65

FIGURE 25 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANZATION SIZE, 2020–2027 (USD MILLION) 66

FIGURE 26 EUROPE: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 67

FIGURE 27 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 78

FIGURE 28 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 79

FIGURE 29 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANZATION SIZE, 2020–2027 (USD MILLION) 80

FIGURE 30 ASIA-PACIFIC: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 81

FIGURE 31 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY COUNTRY, 2020–2027 (USD MILLION) 93

FIGURE 32 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY COMPONENT, 2020–2027 (USD MILLION) 94

FIGURE 33 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY ORGANZATION SIZE, 2020–2027 (USD MILLION) 95

FIGURE 34 REST OF THE WORLD: CLOUD COMMUNICATION PLATFORM MARKET, BY VERTICAL, 2020–2027 (USD MILLION) 96

FIGURE 35 COMPETITIVE BENCHMARKING OF KEY PLAYERS 105

Cloud Communication Platform Market