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Canada Artificial Intelligence in Retail Market Research Report By Application (Customer Service, Inventory Management, Sales and Marketing, Fraud Detection, Supply Chain Optimization), By Deployment Mode (Cloud-Based, On-Premises, Hybrid), By Technology (Machine Learning, Natural Language Processing, Computer Vision, Robotic Process Automation) and By End Use (E-commerce, Brick-and-Mortar Stores, Wholesale and Distribution)- Forecast to 2035


ID: MRFR/ICT/56613-HCR | 200 Pages | Author: Aarti Dhapte| June 2025

Canada Artificial Intelligence in Retail Market Overview


As per MRFR analysis, the Canada Artificial Intelligence in Retail Market Size was estimated at 401.4 (USD Million) in 2023.The Canada Artificial Intelligence in Retail Market Industry is expected to grow from 480(USD Million) in 2024 to 2,300 (USD Million) by 2035. The Canada Artificial Intelligence in Retail Market CAGR (growth rate) is expected to be around 15.309% during the forecast period (2025 - 2035).


Key Canada Artificial Intelligence in Retail Market Trends Highlighted


Driven by many reasons, the Europe Artificial Intelligence in Retail Market is seeing notable expansion. The growing need for tailored shopping experiences is one main driver of the market. Artificial intelligence is being used by retailers all throughout Europe to examine consumer behavior, tastes, and buying habits, therefore allowing them to provide customized suggestions and raise customer happiness. Still, another motivating factor is the drive for operational efficiency. By means of chatbots and virtual assistants, retailers are using artificial intelligence to simplify inventory control, expedite supply chains, and enhance customer service. The fields of automated checkout systems and artificial intelligence-driven analytics have interesting prospects for investigation.


Retailers are funding artificial intelligence solutions that enable more seamless transactions and compile actionable customer behavior as contactless payments and self-service choices proliferate. Moreover, the emphasis on sustainability is becoming especially important in Europe. In line with the European Union's sustainability pledge, retailers are integrating artificial intelligence to reduce waste, maximize resource use, and support environmentally beneficial behavior. According to recent patterns, European stores are using omnichannel approaches, including artificial intelligence solutions, across many platforms more and more to guarantee a coherent buying experience for customers.


Additionally gaining momentum is the incorporation of predictive data from artificial intelligence into sales and marketing plans, which helps stores forecast demand and modify their offers. Such developments not only improve competitiveness but also satisfy changing customer buying tastes across Europe. Personalization, operational effectiveness, sustainability, and omnichannel integration taken together describe the dynamic terrain of artificial intelligence in retail markets throughout Europe.


Canada Artificial Intelligence in Retail Market size


 


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Canada Artificial Intelligence in Retail Market Drivers


Growing Demand for Personalized Retail Experiences


In Canada, consumers increasingly expect personalized shopping experiences, which is driving the adoption of Artificial Intelligence (AI) in the retail sector. A survey conducted by the Retail Council of Canada found that over 66% of Canadian shoppers prefer brands that offer personalized recommendations. 


Companies like Shopify and Loblaws are leveraging AI technologies to analyze consumer behavior and deliver tailored marketing strategies. This foundational shift towards customization is facilitated by the Canadian government's push for digital transformation, encouraging retailers to invest in AI solutions that enhance customer engagement and experience.Such technological investments are becoming crucial to meet the evolving expectations of the Canadian consumer base.


Increased Efficiency through AI Automation


In Canada, the retail industry is witnessing a growing trend towards automation facilitated by Artificial Intelligence, which significantly impacts operational efficiency. According to the Government of Canada, implementing automation technologies can increase productivity by 20-25% in retail inventory management processes. 


Major players like Walmart Canada have started integrating AI tools for inventory tracking and management, reducing human error and operational costs.These advancements are critical in an environment where Canadian retailers are competing to streamline processes while maintaining quality service. Thus, AI-driven automation stands as a central driver for the evolution of the Canada Artificial Intelligence in Retail Market Industry.


Rising Investment in AI Technologies


The Canadian retail sector is experiencing an uptick in investments in Artificial Intelligence technologies, significantly contributing to market growth. According to Statistics Canada, technology investments in the retail sector increased by approximately 15% year-over-year in recent years. Prominent organizations like Best Buy Canada and Canadian Tire have made substantial investments in AI to optimize supply chain management and enhance customer service.


This influx of funding is not only supporting the incorporation of cutting-edge AI solutions but is also reflective of a larger trend across Canada where retailers aim to remain competitive in a rapidly evolving marketplace. The commitment of experienced companies to AI deployment signals robust future growth prospects for the Canada Artificial Intelligence in Retail Market.


Canada Artificial Intelligence in Retail Market Segment Insights


Artificial Intelligence in Retail Market Application Insights


The Application segment of the Canada Artificial Intelligence in Retail Market encompasses critical areas such as Customer Service, Inventory Management, Sales and Marketing, Fraud Detection, and Supply Chain Optimization, all of which play vital roles in enhancing operational efficiency and improving customer engagement within the retail ecosystem. The increasing integration of artificial intelligence into Customer Service is transforming how retailers interact with consumers by utilizing chatbots and virtual assistants, enabling real-time assistance and personalized experiences. This approach not only aids in responding to inquiries swiftly but also enhances customer satisfaction, fostering brand loyalty in the long run.


 Inventory Management remains essential, as retailers leverage AI technology to forecast stock levels accurately, optimize ordering processes, and minimize excess inventory. This innovation reduces operational costs and ensures that popular products are readily available, addressing consumer demands efficiently. Sales and Marketing have also embraced artificial intelligence, with retailers using data analytics to tailor marketing efforts, improving targeting strategies, and personalizing offerings based on consumer behavior. By harnessing insights from consumer data, retailers refine their approaches to promotions, messaging, and overall marketing strategy, leading to improved conversion rates and revenue growth. 


Meanwhile, Fraud Detection plays a pivotal role in maintaining security in financial transactions and customer data management. The application of AI in this area helps retailers identify and mitigate fraudulent activities quickly, protecting both the business and its customers from potential losses. The significance of Supply Chain Optimization is underscored by the need for agility and efficiency in a rapidly changing retail environment. AI helps streamline operations, predicting delays, optimizing logistics, and managing supply chain disruptions effectively. The use of AI-driven analytics allows retailers to sustain a competitive edge by adapting to market demands proactively. 


Overall, the Application segment within the Canada Artificial Intelligence in Retail Market reflects the ongoing digital transformation in the retail industry, driven by emerging technologies that aim to enhance efficiency, security, and customer satisfaction across various platforms. This sector's growth is influenced by a strong shift towards data-driven decision-making, necessitating continuous evolution to meet consumer expectations promptly while navigating challenges such as regulatory compliance and data privacy.


Canada Artificial Intelligence in Retail Market Segment


 


Source: Primary Research, Secondary Research, MRFR Database and Analyst Review


Artificial Intelligence in Retail Market Deployment Mode Insights


The Deployment Mode segment of the Canada Artificial Intelligence in Retail Market plays a crucial role in shaping how retailers implement AI technologies to enhance customer experiences and operational efficiency. Among various modes, the Cloud-Based deployment is gaining traction due to its flexibility and cost-effectiveness, allowing retailers to easily scale their applications without heavy upfront investments. On-Premises solutions, while often requiring larger initial capital, provide enhanced security and control over data, making them preferred by enterprises with strict compliance requirements.


The Hybrid model combines the advantages of both Cloud-Based and On-Premises deployments, enabling retailers to optimize performance by utilizing local resources while tapping into cloud capabilities for data processing and analytics. With the increasing demand for real-time data analysis and personalized shopping experiences, the significance of each deployment mode is becoming more pronounced as retailers look for innovative ways to leverage Artificial Intelligence. Overall, the variety in deployment modes offers retailers the opportunity to choose solutions that best suit their needs, contributing to the overall growth and transformation of the retail sector in Canada.


Artificial Intelligence in Retail Market Technology Insights


The Canada Artificial Intelligence in Retail Market focuses significantly on the Technology segment, which comprises various innovative areas driving efficiency and improving the customer experience. Machine Learning plays a crucial role by enabling systems to analyze purchasing patterns, thereby personalizing marketing efforts. Natural Language Processing is essential for enhancing customer interactions, facilitating more intuitive communication between customers and retailers through chatbots and voice-activated systems. 


Computer Vision is vital for inventory management and loss prevention, automating processes that traditionally required manual oversight.Robotic Process Automation is also gaining traction, allowing retailers to streamline operations through intelligent automation. As Canada progresses towards digital commerce, the demand for these technological advancements continues to rise, reflecting a robust trend in the retail sector. The combination of these technologies contributes to an enhanced shopping experience and efficient operations, ensuring retailers can meet the evolving expectations of Canadian consumers. Overall, the Technology segment is integral in shaping the future of retail by leveraging advanced solutions to foster growth and adaptation in a competitive market landscape.


Artificial Intelligence in Retail Market End Use Insights


The Canada Artificial Intelligence in Retail Market shows a significant trend towards various End Use applications, reflecting the evolving landscape of the retail sector in the country. E-commerce continues to gain momentum as consumers increasingly prefer online shopping, where personalized recommendations and streamlined operations driven by artificial intelligence enhance user experience and satisfaction. Meanwhile, Brick-and-Mortar Stores utilize AI technologies to optimize inventory management and enhance customer engagement through personalized in-store experiences, crucial for retaining foot traffic.


The Wholesale and Distribution sector also benefits from AI by improving supply chain efficiency, predictive analytics, and real-time inventory tracking, which are critical as businesses strive for agility and responsiveness in today's fast-paced environment. With consumers in Canada increasingly adopting digital channels and retailers seeking to leverage insights for competitive advantage, the dynamics of these segments are expected to significantly shape the market landscape. As a result, the advancements within the Canada Artificial Intelligence in Retail Market cannot be overlooked, as they drive growth, improve customer satisfaction, and create new opportunities across the retail spectrum.


Canada Artificial Intelligence in Retail Market Key Players and Competitive Insights


The Canada Artificial Intelligence in Retail Market has experienced substantial growth driven by the increasing adoption of technology and the demand for enhanced customer experiences. As retailers seek to leverage AI for data analytics, personalized marketing, inventory management, and customer service automation, competition among key players intensifies. Numerous firms offer innovative solutions to meet the evolving needs of the retail sector, leading to a dynamic market environment. The ongoing integration of AI technologies within retail operations is reshaping how businesses interact with consumers, optimize supply chains, and analyze consumer behavior. This competitive landscape in Canada highlights various strategies, partnerships, and advancements, as companies strive to establish a prominent position in this burgeoning field.


Microsoft is notable within the Canada Artificial Intelligence in Retail Market, as it leverages its robust cloud infrastructure and advanced AI capabilities to provide tailored solutions for retailers. The company's Azure platform is a significant advantage, allowing businesses to efficiently manage their data and analytics while benefiting from machine learning applications. Microsoft also focuses on empowering retailers through its Power BI tool, which enables data visualization and insights for business intelligence. The firm’s strengths lie in its well-established reputation, broad ecosystem of partnerships, and commitment to research and development in AI technologies. Its ability to integrate AI solutions seamlessly into existing retail frameworks positions Microsoft as a formidable competitor in the Canadian market, supporting retailers with enhanced operational efficiency and customer engagement strategies.


Cortexica has established a noteworthy presence in the Canada Artificial Intelligence in Retail Market by specializing in visual search and image recognition technology. The company offers key services such as AI-driven product recommendations, which enhance the online shopping experience for consumers. Cortexica focuses on delivering innovative solutions that greatly improve retailers’ ability to manage product catalogs and streamline the customer journey. Its technology is particularly appealing to fashion retailers, where visual aesthetics play a crucial role in consumer purchasing decisions. 


The company has also sought partnerships and collaborations with various Canadian retail brands to expand its market footprint. While specific details about recent mergers and acquisitions within the Canadian market are less publicized, Cortexica's ongoing strategy emphasizes the significance of AI in creating competitive advantages within the retail sector, showcasing its strengths in delivering advanced visual recognition software tailored to local business needs.


Key Companies in the Canada Artificial Intelligence in Retail Market Include:



  • Microsoft

  • SAS Institute

  • Lightspeed

  • IBM

  • Salesforce

  • Amazon

  • Shopify

  • NVIDIA

  • Loblaw Companies

  • Google


Canada Artificial Intelligence in Retail Market Industry Developments


In recent months, the Canada Artificial Intelligence in Retail Market has showcased significant developments. For instance, major players like Microsoft and IBM are collaborating with local startups to enhance AI technologies tailored for the retail sector. The rise of e-commerce continues to fuel AI adoption, with companies such as Shopify and Lightspeed reporting a rapid growth in AI-based solutions to improve customer experiences and inventory management. In terms of mergers and acquisitions, in July 2023, Salesforce acquired a Canadian-based AI startup to bolster its AI capabilities specifically for retail analytics. 


Additionally, Loblaw Companies is investing in AI to optimize its supply chain processes. Conversely, Amazon has launched initiatives aimed at integrating AI solutions within its Canadian operations, emphasizing personalized shopping experiences. The overall market valuation for AI applications in retail has seen a sharp increase, driven by sustained investment and innovation. 


This has positively impacted various retailers by enhancing sales forecasting and customer engagement strategies. The Canadian government's commitment to developing AI technologies is further propelling this growth, with initiatives aimed at encouraging public-private partnerships in the AI sector, ensuring ongoing advancements in retail applications through technology.


Canada Artificial Intelligence in Retail Market Segmentation Insights


Artificial Intelligence in Retail Market Application Outlook



  • Customer Service

  • Inventory Management

  • Sales and Marketing

  • Fraud Detection

  • Supply Chain Optimization


Artificial Intelligence in Retail Market Deployment Mode Outlook



  • Cloud-Based

  • On-Premises

  • Hybrid


Artificial Intelligence in Retail Market Technology Outlook



  • Machine Learning

  • Natural Language Processing

  • Computer Vision

  • Robotic Process Automation


Artificial Intelligence in Retail Market End Use Outlook



  • E-commerce

  • Brick-and-Mortar Stores

  • Wholesale and Distribution

 
Report Attribute/Metric Source: Details
MARKET SIZE 2023 401.4(USD Million)
MARKET SIZE 2024 480.0(USD Million)
MARKET SIZE 2035 2300.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 15.309% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Million
KEY COMPANIES PROFILED Microsoft, Cortexica, SAS Institute, Lightspeed, IBM, Kira Systems, Appletree, Deep Vision, Clara Analytics, Salesforce, Amazon, Shopify, NVIDIA, Loblaw Companies, Google
SEGMENTS COVERED Application, Deployment Mode, Technology, End Use
KEY MARKET OPPORTUNITIES Personalized customer experiences, Inventory optimization solutions, Enhanced supply chain management, Predictive analytics for demand, Automated customer service tools
KEY MARKET DYNAMICS increased customer personalization, inventory management optimization, enhanced data analytics, improved supply chain efficiency, competitive advantage through technology
COUNTRIES COVERED Canada


Frequently Asked Questions (FAQ) :

The Canada Artificial Intelligence in Retail Market is expected to be valued at 480.0 USD million in 2024.

By 2035, the market is projected to reach a value of 2300.0 USD million.

The expected CAGR for the market from 2025 to 2035 is 15.309%.

The leading applications include Customer Service, Inventory Management, Sales and Marketing, Fraud Detection, and Supply Chain Optimization.

The Customer Service application is expected to be valued at 500.0 USD million in 2035.

The Inventory Management application is valued at 80.0 USD million in 2024.

Major key players include Microsoft, IBM, Salesforce, Amazon, and Shopify among others.

The Sales and Marketing application is anticipated to reach a value of 600.0 USD million in 2035.

The Fraud Detection application is expected to be valued at 300.0 USD million in 2035.

There are significant growth opportunities driven by increasing adoption of AI technologies across various retail operations.

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