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    Online Meeting Software Market

    ID: MRFR/ICT/6825-HCR
    111 Pages
    Ankit Gupta
    September 2025

    Online Meeting Software Market Research Report Information by Component (Software, and Services), by Deployment (Cloud-based, On-Premises, and Hybrid), by Organization Size (Large Enterprises, and SMEs), by End-User (BFSI, IT & Telecom, Government, Healthcare, Manufacturing and Others) and By Region (Asia-Pacific, North America, Europe, and Rest of the World) - Forecast till 2030

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    Online Meeting Software Market Infographic
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    Online Meeting Software Market Summary

    As per Market Research Future Analysis, the Online Meeting Software Market was valued at USD 15.3 Billion in 2022 and is projected to grow from USD 19.1 Billion in 2023 to USD 79.5 Billion by 2030, with a CAGR of 22.6% during the forecast period. The market is driven by the increasing trend of hybrid and remote work environments, cost savings from virtual meetings, and advancements in internet technology such as 5G. The IT and Telecom sectors dominate the market, accounting for over 36% of the share in 2023, while SMEs represent more than 59.5% of revenue generation. The healthcare sector is also experiencing significant growth, with a CAGR of 20.7%. Major players include Zoom, Microsoft, Cisco, and Google.

    Key Market Trends & Highlights

    The Online Meeting Software Market is witnessing robust growth driven by several key trends.

    • Market Size in 2022: USD 15.3 Billion; projected to reach USD 79.5 Billion by 2030.
    • CAGR during 2023-2030: 22.6%; driven by hybrid work trends and remote collaboration.
    • IT & Telecom sector holds over 36% market share in 2023; significant demand for collaboration tools.
    • Healthcare sector expected to grow at a CAGR of 20.7% due to increased telemedicine needs.

    Market Size & Forecast

    2022 Market Size USD 15.3 Billion
    2023 Market Size USD 19.1 Billion
    2030 Market Size USD 79.5 Billion

    Major Players

    Zoom, Microsoft, Cisco, Google, GoToMeeting, Verizon, Slack, Join.me, Adobe Connect, AnyMeeting, RingCentral, Zoho, Jitsi, Alibaba, Lifesize

    Online Meeting Software Market Trends

    Increasing hybrid and remote work environment trend supports market growth.

    With the trend towards hybrid work environments, where employees are working both remotely and in-person, there has been a significant increase in the demand for online meeting software. As more companies adopt this model, the need for effective communication and collaboration tools has become more important than ever before. Online meeting software allows teams to connect virtually and collaborate seamlessly, regardless of their physical location.

    Additionally, the COVID-19 pandemic has accelerated the shift to remote work, making online meeting software even more essential for businesses to remain operational. As a result, many online meeting software providers have seen a surge in demand and growth in the market. The trend towards hybrid work environments is expected to continue in the coming years, which will drive further growth in the online meeting software market.

    According to Indeed, job listings that mention remote work had tripled since the impact of the pandemic, up from 2.5% averagely in January 2020 to nearly 7.5% in September 2021, with countries like Spain, U.S., France, and the UK seen the greatest surge. Meanwhile, Ladders, a careers site predicted that 25% of professional jobs in North American region is going to be remote by 2022. As per Microsoft’s 2022 Work Trend Index, globally, some 38% of employees now work in a hybrid office.

    Among all countries, France leads the trend of hybrid work environment in 2022 with 50%, while U.S. and U.K supports 34.5% and 40.5% respectively. India due to it diversify work culture and support many companies globally, had traction of 37.3% when hybrid and remote culture is combined. This penetration growth shows the demand of online meeting software globally.

    Online Meeting Software Market Segment Insight

    The ongoing evolution of digital communication tools suggests a robust demand for online meeting software, driven by the increasing need for remote collaboration across various sectors.

    U.S. Department of Commerce

    Online Meeting Software Market Drivers

    Market Growth Projections

    The Global Online Meeting Software Market Industry is poised for remarkable growth, with projections indicating a rise from 23.4 USD Billion in 2024 to an estimated 220.2 USD Billion by 2035. This trajectory suggests a compound annual growth rate of 22.58% from 2025 to 2035, highlighting the increasing reliance on digital communication tools across various sectors. The expansion of the market is driven by factors such as the rising adoption of remote work, technological advancements, and the globalization of businesses. As organizations continue to seek efficient and cost-effective solutions for their communication needs, the online meeting software market is likely to flourish in the coming years.

    Technological Advancements

    Technological advancements play a pivotal role in shaping the Global Online Meeting Software Market Industry. Innovations such as artificial intelligence, machine learning, and enhanced video conferencing capabilities are transforming how meetings are conducted. These technologies enable features like real-time language translation, automated transcription, and improved user interfaces, which enhance the overall user experience. As organizations increasingly seek sophisticated solutions to meet their communication needs, the market is expected to witness substantial growth. The integration of advanced technologies not only improves functionality but also attracts a broader user base, thereby contributing to the projected market expansion to 220.2 USD Billion by 2035.

    Globalization of Businesses

    The globalization of businesses significantly influences the Global Online Meeting Software Market Industry. As companies expand their operations across borders, the need for seamless communication tools becomes paramount. Online meeting software facilitates real-time collaboration among teams located in different geographical regions, thereby enhancing productivity and fostering innovation. This trend is particularly relevant in industries such as technology and finance, where timely decision-making is crucial. The increasing interconnectedness of global markets necessitates the adoption of effective online meeting solutions, contributing to the market's growth trajectory. The anticipated rise in market value to 220.2 USD Billion by 2035 reflects the importance of these tools in a globalized business environment.

    Rising Adoption of Remote Work

    The Global Online Meeting Software Market Industry experiences a notable surge in demand due to the increasing adoption of remote work practices. Organizations worldwide are recognizing the need for effective communication tools that facilitate collaboration among dispersed teams. In 2024, the market is projected to reach 23.4 USD Billion, reflecting a growing reliance on digital platforms for meetings and discussions. This trend is likely to continue as businesses seek to enhance productivity and maintain operational efficiency. The shift towards remote work is not merely a temporary adjustment but appears to be a long-term strategy for many companies, thereby driving the growth of the online meeting software sector.

    Increased Focus on Cost Efficiency

    Cost efficiency remains a driving force behind the growth of the Global Online Meeting Software Market Industry. Organizations are increasingly recognizing the financial benefits of utilizing online meeting solutions compared to traditional in-person meetings. By reducing travel expenses and minimizing time away from work, companies can allocate resources more effectively. This trend is particularly pronounced in sectors where budget constraints are prevalent. As a result, the demand for cost-effective online meeting solutions is likely to rise, further propelling the market forward. The anticipated compound annual growth rate of 22.58% from 2025 to 2035 underscores the potential for significant market expansion driven by cost-conscious organizations.

    Growing Demand for Enhanced Security Features

    The growing demand for enhanced security features is a critical driver of the Global Online Meeting Software Market Industry. As organizations increasingly rely on digital communication platforms, concerns regarding data privacy and security have escalated. Users seek solutions that offer robust encryption, secure access controls, and compliance with regulatory standards. This trend is particularly pronounced in sectors such as healthcare and finance, where sensitive information is frequently exchanged. Software providers are responding by integrating advanced security measures into their offerings, thereby attracting organizations that prioritize data protection. The emphasis on security is likely to bolster market growth, as businesses seek reliable solutions to safeguard their communications.

    Market Segment Insights

    Online Meeting Software by Vertical Type Insights

    Based on end-user type, the Online Meeting Software market segmentation include BFSI, IT & Telecom, Government, Healthcare, Manufacturing and others. IT and Telecom holds the largest market with a share of more than 36% in 2023. The market of Online Meeting Software for BFSI was valued at USD 5.5 Billion in 2022 and is expected to grow at a CAGR of 23.6% through the forecast period. The demand for online meeting software has increased significantly in the IT and Telecom industries in recent years.

    With the growth of remote work and the need for collaboration across teams and organizations, online meeting software has become an essential tool for businesses to communicate and work together effectively.

    In the IT industry, online meeting software is used for a variety of purposes such as team meetings, project collaboration, training, and customer support. IT professionals often work with remote teams and clients located in different parts of the world, making online meeting software a crucial tool for keeping everyone on the same page.

    Similarly, in the Telecom industry, online meeting software is used for a range of purposes such as team meetings, project coordination, customer support, and sales meetings. Telecom professionals often work with clients located in different parts of the world, and online meeting software allows them to connect with them easily and efficiently.

    Some of the most popular online meeting software used in these industries include Zoom, Microsoft Teams, WebEx, and Skype. These platforms offer a range of features such as video conferencing, screen sharing, and file sharing, making them ideal for online collaboration and communication. As the demand for remote work and collaboration continues to grow, the demand for online meeting software is expected to increase further in the IT and Telecom industries.

    Online Meeting Software by Vertical Type Insights

    Based on organization size type, the Online Meeting Software market segmentation include Large Enterprises, and SMEs. SMEs holds the largest market revenue generation point for Online Meeting Software industry with a share of more than 59.5% in 2023. Small and Medium-sized Enterprises (SMEs) are increasingly using online meeting software to communicate with their team members, clients, and partners, especially in the wake of the COVID-19 pandemic. The use of such software has become essential for SMEs to conduct their day-to-day business activities without the need for physical meetings.

    There are many online meeting software options available for SMEs, including popular platforms such as Zoom, Microsoft Teams, Google Meet, Cisco Webex, Skype, and GoToMeeting. These platforms offer a range of features, including video and audio conferencing, screen sharing, recording, and chat functionality.

    One of the key benefits of using online meeting software for SMEs is the ability to connect with team members and clients from different locations without having to travel. This not only saves time and money but also makes it easier to coordinate schedules and ensure everyone is on the same page.

    In addition, online meeting software allows SMEs to collaborate and share information in real-time, increasing productivity and efficiency. Team members can work together on documents, presentations, and other files, while clients and partners can provide feedback and input on projects.

    Get more detailed insights about Online Meeting Software Market Research Report - Global Forecast till 2030

    Regional Insights

    By region, this market has been segmented into North America, Europe, Asia-Pacific, and the rest of the world. The North American region dominates this market with a significant share of 43% in 2023 and is also estimated to witness commendable growth with a CAGR of 20,6% during the forecast period. U.S. holds the largest market share in Online Meeting Software market and is expected to dominate the market through the forecast period.

    The GPS tracker market in the U.S. is growing steadily due to the increasing demand for location-based services and the growing adoption of the Internet of Things (IoT) technology. Many businesses in the U.S. have clients, partners, and employees in different parts of the world. Online meeting software allows them to communicate and collaborate with these individuals more easily, without the need for expensive and time-consuming travel. Advances in technology have made online meeting software more user-friendly, affordable, and accessible.

    Many platforms now offer features such as screen sharing, virtual backgrounds, chat, and video recording, making virtual meetings more engaging and effective.

    Figure 4: Online Meeting Software Market, by Region Type, 2022 & 2030 (USD Billion)

    Online Meeting Software Market, by Region Type, 2022 & 2030

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    On the other side, the Asia-Pacific is expected to be the fastest growing market for Online Meeting Software by the end of forecast period. China has a large and diverse market, with businesses and individuals located across the country. Online meeting software has made it easier for businesses to communicate and collaborate with clients and partners from different locations, without the need for travel. The Chinese government has been actively promoting the use of online meeting software as part of its digital transformation initiative.

    The government has provided subsidies and other incentives to encourage businesses to adopt digital communication tools, including online meeting software.

    China's technology industry has experienced significant growth in recent years, and online meeting software has become an essential tool for businesses in the industry. Many Chinese technology companies have adopted remote work arrangements, and online meeting software has become a crucial part of their daily operations. The major online meeting software providers in China include Tencent Meeting, Alibaba's DingTalk, Zoom, and Microsoft Teams.

    Key Players and Competitive Insights

    Major players in the Online Meeting Software market, include Zoom, Microsoft, Cisco, Google, GoToMeeting, Verizon, Slack, Join.me, Adobe Connect, AnyMeeting, RingCentral, Zoho, Jitsi, Alibaba, and Lifesize.

    The market's growth is predicted to be accelerated by the increasing trend of remoter and hybrid work pattern, as well as various strategic partnership and alliances with small companies. Due to most of the online meeting software head offices are in U.S., the U.S. controls most of the market in the region and generates a sizeable portion of overall income.

    Key Companies in the Online Meeting Software Market market include

    Industry Developments

    March 2023: Video conferencing platform Zoom plans to expand its smart companion, Zoom IQ, and will work with OpenAI to bolster a more flexible approach to AI.

    January 2023: Cordoniq, the secure, smart enterprise video collaboration platform launched new features to address enterprise business needs beyond standard legacy video conferencing software and toward truly secure video collaboration solutions.

    Future Outlook

    Online Meeting Software Market Future Outlook

    The Online Meeting Software Market is projected to grow at a 22.58% CAGR from 2024 to 2035, driven by increasing remote work adoption, technological advancements, and enhanced user experience.

    New opportunities lie in:

    • Develop AI-driven features for personalized meeting experiences.
    • Expand integration capabilities with emerging collaboration tools.
    • Target small and medium enterprises with tailored pricing models.

    By 2035, the market is expected to be robust, reflecting substantial growth and innovation.

    Market Segmentation

    Online Meeting Software Regional Outlook

    • North America
    • US
    • Canada
    • Europe
    • Germany
    • France
    • UK
    • Italy
    • Spain
    • Rest of Europe
    • Asia-Pacific
    • China
    • Japan
    • India
    • Australia
    • Rest of Asia-Pacific
    • Rest of the World
    • Middle East
    • Africa
    • Latin America

    Online Meeting Software Market by Deployment Outlook (USD Billion, 2023-2030)

    • Cloud-based
    • On-Premises
    • Hybrid

    Online Meeting Software Market by End-User Type Outlook (USD Billion, 2023-2030)

    • BFSI
    • IT & Telecom
    • Government
    • Healthcare
    • Manufacturing
    • Others

    Online Meeting Software Market by Component Type Outlook (USD Billion, 2023-2030)

    • Software
    • Services

    Online Meeting Software Market by Organization Size Type Outlook (USD Billion, 2023-2030)

    • Large Enterprises
    • SMEs

    Report Scope

    Report Attribute/Metric Details
    Market Size 2022 USD 15.3 Billion
    Market Size 2023 USD 19.1 Billion
    Market Size 2030 USD 79.5 Billion
    Compound Annual Growth Rate (CAGR) 22.6% (2023-2030)
    Base Year 2023
    Forecast Period 2023-2030
    Historical Data 2019 to 2022
    Forecast Units Value (USD Billion)
    Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    Segments Covered By Organization Size, by Deployment, by Component, by End-User, and Regional Type
    Geographies Covered North America, Europe, Asia Pacific, and the Rest of the World
    Countries Covered The U.S, Canada, Germany, France, the UK, Italy, Spain, China, Japan, India, Australia, Africa, and Brazil
    Key Companies Profiled Zoom, Microsoft, Cisco, Google, GoToMeeting, Verizon, Slack, Join.me, Adobe Connect, AnyMeeting, RingCentral, Zoho, Jitsi, Alibaba, and, Lifesize
    Key Market Opportunities Increasing focus on individual customers across developing countries
    Key Market Dynamics Increasing hybrid and remote work environment trend Cost cutting from physical location meeting. Increasing traction for online training Improving internet architecture with introduction of 5G and other new technologies

    Market Highlights

    Author
    Ankit Gupta
    Senior Research Analyst

    Ankit Gupta is an analyst in market research industry in ICT and SEMI industry. With post-graduation in "Telecom and Marketing Management" and graduation in "Electronics and Telecommunication" vertical he is well versed with recent development in ICT industry as a whole. Having worked on more than 150+ reports including consultation for fortune 500 companies such as Microsoft and Rio Tinto in identifying solutions with respect to business problems his opinions are inclined towards mixture of technical and managerial aspects.

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    FAQs

    How much is the Online Meeting Software market?

    The market for Online Meeting Software was USD 15.3 Billion in 2022.

    What is the market size for 2030 for the Online Meeting Software market?

    The analytics market is expected to be USD 79.5 Billion in 2030.

    What is the growth rate of the Online Meeting Software market?

    The growth rate for the Online Meeting Software market is 22.6% through the forecast period.

    Which region held the largest market share in the Online Meeting Software market?

    North America region held the largest market share in 2022.

    Who are the prominent players in the Online Meeting Software market?

    The major players are dominating the market are Zoom, Microsoft, Cisco, Google, GoToMeeting, Verizon, Slack, Join.me, Adobe Connect, AnyMeeting, RingCentral, Zoho, Jitsi, Alibaba, and Lifesize.

    Online Meeting Software Market Research Report - Global Forecast till 2030 Infographic
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