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    Mobile Engagement Market

    ID: MRFR/ICT/26027-HCR
    100 Pages
    Sejal Akre
    September 2025

    Mobile Engagement Market Research Report: By Engagement Type (In-App Messaging, Push Notifications, Email Marketing, SMS Marketing, Web Push Notifications), By Industry Vertical (Retail, Financial Services, Healthcare, Education, Media & Entertainment), By Target Audience (Consumers, Business Users, Both Consumers and Business Users), By Deployment Model (On-Premise, Cloud, Hybrid) and By Regional (North America, Europe, South America, Asia-Pacific, Middle East and Africa) - Forecast to 2034.

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    Mobile Engagement Market Summary

    The Global Mobile Engagement Market is projected to grow from 8.81 USD Billion in 2024 to 86.5 USD Billion by 2035.

    Key Market Trends & Highlights

    Mobile Engagement Key Trends and Highlights

    • The market is expected to experience a compound annual growth rate (CAGR) of 23.08% from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 86.5 USD Billion, indicating substantial growth potential.
    • In 2024, the market is valued at 8.81 USD Billion, reflecting a strong starting point for future expansion.
    • Growing adoption of mobile technology due to increasing smartphone penetration is a major market driver.

    Market Size & Forecast

    2024 Market Size 8.81 (USD Billion)
    2035 Market Size 86.5 (USD Billion)
    CAGR (2025-2035) 23.08%

    Major Players

    Braze, mParticle, Oracle, Leanplum, Localytics, Marketo, Vonage, Plivo, Sinch, Insider, Adobe, SendGrid, Twilio, CleverTap, Salesforce, Airship

    Mobile Engagement Market Trends

    The market for mobile engagement is seeing increased demand due to the high usage of smartphones and mobile apps. The market is changing with the advent of AI, machine learning, cloud computing, etc., allowing for more customized interaction and real-time communication with customers. The market has also been modified by the emergence of omnichannel marketing, whereby mobile messaging, push notifications and in-app experiences blend in and make customers more engaged and loyal. The same situation is also achieved with data utilization. However, the hyper-personalization situation provides more floor for creativity in targeting potential customers to address their individual preferences.

    The Global Mobile Engagement Market is poised for transformative growth as businesses increasingly leverage mobile technologies to enhance customer interactions and drive brand loyalty.

    U.S. Department of Commerce

    Mobile Engagement Market Drivers

    Market Growth Projections

    Rising Smartphone Penetration

    The proliferation of smartphones globally serves as a primary driver for the Global Mobile Engagement Market Industry. As of 2024, the number of smartphone users is projected to reach approximately 6.8 billion, facilitating increased access to mobile applications and services. This widespread adoption enhances user engagement, as individuals utilize their devices for various activities, including shopping, social networking, and entertainment. Consequently, businesses are compelled to optimize their mobile strategies to capture this growing audience, thereby contributing to the market's expansion. The Global Mobile Engagement Market Industry is expected to generate around 8.81 USD Billion in 2024, reflecting the impact of smartphone penetration on engagement strategies.

    Advancements in Mobile Technology

    Technological advancements in mobile devices and applications are pivotal in shaping the Global Mobile Engagement Market Industry. Innovations such as augmented reality, artificial intelligence, and machine learning are enhancing the capabilities of mobile engagement platforms. These technologies enable businesses to create immersive experiences and deliver personalized content, thereby increasing user interaction and retention. For example, brands are utilizing AI-driven chatbots to provide real-time customer support, which significantly improves user satisfaction. As these technologies continue to evolve, they are expected to drive substantial growth in the market, with a projected CAGR of 23.08% from 2025 to 2035, indicating a robust future for mobile engagement.

    Growing Adoption of Mobile Commerce

    The surge in mobile commerce is a crucial factor propelling the Global Mobile Engagement Market Industry. As consumers increasingly prefer shopping via mobile devices, businesses are adapting their strategies to cater to this trend. In 2024, mobile commerce is anticipated to account for over 50% of total e-commerce sales, highlighting the shift in consumer behavior. This transition compels companies to enhance their mobile engagement efforts, ensuring seamless shopping experiences through optimized applications and targeted marketing campaigns. The growth of mobile commerce not only boosts user engagement but also contributes to the overall market expansion, as businesses invest in technologies that facilitate mobile transactions.

    Increased Focus on Customer Experience

    In the contemporary business landscape, organizations are increasingly prioritizing customer experience, which significantly influences the Global Mobile Engagement Market Industry. Companies recognize that enhancing user interactions through personalized content and timely communication can lead to higher customer satisfaction and loyalty. For instance, brands are leveraging mobile engagement tools to deliver tailored promotions and notifications, thereby fostering a more engaging user experience. This shift towards customer-centric strategies is likely to drive market growth, as businesses invest in technologies that facilitate meaningful interactions. The anticipated growth trajectory suggests that the market could reach 86.5 USD Billion by 2035, underscoring the importance of customer experience in mobile engagement.

    Emergence of Data-Driven Marketing Strategies

    The rise of data analytics and its application in marketing strategies is transforming the Global Mobile Engagement Market Industry. Businesses are increasingly leveraging data to understand consumer behavior and preferences, allowing for more effective targeting and engagement. By analyzing user data, companies can create personalized marketing campaigns that resonate with their audience, leading to improved conversion rates. This data-driven approach is becoming essential for businesses aiming to thrive in a competitive landscape. As organizations continue to adopt these strategies, the demand for mobile engagement solutions is expected to rise, further fueling market growth.

    Market Segment Insights

    Mobile Engagement Market Engagement Type Insights

    The Mobile Engagement Market is segmented by engagement type into In-App Messaging, Push Notifications, Email Marketing, SMS Marketing, and Web Push Notifications. In 2023, In-App Messaging held the largest revenue share of 30.5%, followed by Push Notifications with 25.3%. Email Marketing is projected to grow at the highest CAGR of 24.1% during the forecast period of 2024-2032. In-app messaging allows businesses to engage with users directly within their mobile apps, providing a personalized and contextual experience.

    Push Notifications are short messages that are sent to users' mobile devices, even when the app is not open, and are effective for delivering timely updates and promotions.

    Email Marketing involves sending targeted emails to users, but its effectiveness has declined in recent years due to spam filters and inbox clutter. SMS Marketing involves sending text messages to users' mobile phones, offering a high open rate but limited character count. Web Push Notifications are messages that are sent to users' web browsers, even when they are not actively browsing the website, and are similar to Push Notifications in terms of functionality and effectiveness. The growth of the Mobile Engagement Market is driven by the increasing adoption of smartphones and the growing popularity of mobile apps.

    Businesses are recognizing the importance of engaging with users on their mobile devices, and mobile engagement platforms provide a range of tools to help them achieve this effectively. The market is expected to continue to grow rapidly in the coming years, as businesses increasingly invest in mobile marketing and engagement strategies.

    Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

    Mobile Engagement Market Industry Vertical Insights

    The Industry Vertical is the second segmentation feature to be analyzed as a part of the assessment of the Mobile Engagement Market segments. The segmentation is based on the industries that develop and adopt mobile engagement solutions to improve the ways in which they communicate with their clients. The Retail segment occupies a large share of the Mobile Engagement Market, and it is expected to continue growing. The Retail industry has adopted mobile commerce, and it applies mobile engagement technologies to provide a more personalized service to its customers.

    In addition, the Financial Services segment is expected to grow further because of the increasing number of customers using the industry’s mobile banking, digital payment, and wealth management applications.

    Mobile engagement applications are also actively used in the Healthcare industry for remote patient monitoring, telehealth advice, and managing health information. The Education segment implements mobile engagement technologies to improve student engagement, provide personalized learning, and establish greater communication between students and educators. Finally, the Media Entertainment industry uses mobile engagement to deliver its content, interact with the audience, and engage the users through games or other interactive experiences. Therefore, the Industry Vertical segment is an important feature of the Mobile Engagement Market and helps shape its destinies.

    Mobile Engagement Market Target Audience Insights

    The Mobile Engagement Market segmentation by Target Audience comprises Consumers, Business Users, and Both Consumers and Business Users. The Consumers segment held the largest market share of 62.5% in 2023, owing to the increasing adoption of smartphones and tablets, along with the growing popularity of mobile apps and services. The Business Users segment is projected to witness the highest CAGR of 23.5% during the forecast period, driven by the increasing demand for mobile solutions to enhance productivity and efficiency.

    Target Audience segmentation provides insights into the specific needs and preferences of different user groups, enabling businesses to develop and implement tailored mobile engagement strategies.

    Mobile Engagement Market Deployment Model Insights

    The Mobile Engagement Market is segmented by Deployment Model into On-Premise, Cloud, and Hybrid. The Cloud segment held the largest market share in 2023, owing to its benefits such as scalability, cost-effectiveness, and ease of deployment. The Cloud segment is projected to register a CAGR of 23.2% during the forecast period, reaching a valuation of USD 29.61 billion by 2032. The On-Premise segment is expected to witness a steady growth rate, driven by the need for data security and control. The Hybrid segment is gaining traction as it offers a combination of the benefits of both On-Premise and Cloud deployments.

    Get more detailed insights about Mobile Engagement Market Research Report-Global Forecast till 2034

    Regional Insights

    The regional segmentation of the Mobile Engagement Market offers valuable insights into the market's geographical distribution and growth potential. North America is expected to remain a dominant region, accounting for a significant share of the overall market revenue. The region's advanced technological infrastructure, high smartphone penetration, and growing adoption of mobile engagement solutions contribute to its market leadership. Europe is another key region, driven by the presence of established players, favorable government initiatives, and increasing investments in mobile technologies.

    The Asia-Pacific (APAC) region is projected to witness the highest growth rate, fueled by the rapidly expanding smartphone market, increasing disposable income, and growing awareness of mobile engagement solutions. South America and the Middle East and Africa (MEA) regions are also expected to contribute to the market's growth, albeit at a slower pace. These regions present opportunities for market expansion due to the increasing adoption of mobile devices and the growing demand for personalized and engaging mobile experiences.

    Mobile Engagement Market Regional Insights Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

    Key Players and Competitive Insights

    Major players in the Mobile Engagement Market industry are constantly looking for new and innovative ways to engage with their customers. Leading Mobile Engagement Market players are investing heavily in research and development to develop new features and capabilities that will help them stay ahead of the competition. The Mobile Engagement Market is expected to continue to grow rapidly in the coming years, with the increasing adoption of mobile devices and the growing popularity of mobile apps. One of the leading companies in the Mobile Engagement Market is Braze.

    Braze is a cloud-based mobile engagement platform that helps businesses to create and deliver personalized mobile experiences.

    The company's platform offers a wide range of features, including push notifications, email marketing, SMS messaging, and in-app messaging. Braze has a large customer base that includes some of the world's largest brands, such as Amazon, Starbucks, and Uber. A key competitor to Braze is mParticle. mParticle is a mobile data platform that helps businesses to collect, manage, and analyze their customer data. The company's platform offers a wide range of features, including customer data management, event tracking, and analytics. mParticle has a large customer base that includes some of the world's largest brands, such as Airbnb, Spotify, and Nike.

    Key Companies in the Mobile Engagement Market market include

    Industry Developments

    The mobile engagement market is projected to register a CAGR of 22.13% from 2024 to 2032, reaching a valuation of USD 38.51 billion by 2032. This growth is attributed to the increasing adoption of smartphones and tablets, as well as the growing popularity of mobile apps. In recent years, there have been several key developments in the mobile engagement market. One of the most notable trends is the rise of artificial intelligence (AI). AI-powered mobile engagement solutions can help businesses to better understand their customers' needs and preferences and to deliver more personalized and relevant experiences.

    Another key trend is the growing adoption of omnichannel marketing strategies. Omnichannel marketing involves reaching customers across multiple channels, such as mobile, email, and social media. By using omnichannel strategies, businesses can create a more seamless and cohesive customer experience. Some of the leading players in the mobile engagement market include Salesforce, Adobe, Oracle, and IBM. These companies offer a wide range of mobile engagement solutions, including customer relationship management (CRM), marketing automation, and analytics.

    Future Outlook

    Mobile Engagement Market Future Outlook

    The Global Mobile Engagement Market is projected to grow at a 23.08% CAGR from 2024 to 2035, driven by advancements in AI, increased smartphone penetration, and evolving consumer preferences.

    New opportunities lie in:

    • Leverage AI-driven personalization to enhance user engagement and retention.
    • Develop cross-platform solutions to integrate mobile engagement across various devices.
    • Invest in data analytics tools to optimize marketing strategies and improve ROI.

    By 2035, the Mobile Engagement Market is expected to be a pivotal component of digital marketing strategies globally.

    Market Segmentation

    Mobile Engagement Market Regional Outlook

    • North America
    • Europe
    • South America
    • Asia-Pacific
    • Middle East and Africa

    Mobile Engagement Market Engagement Type Outlook

    • In-App Messaging
    • Push Notifications
    • Email Marketing
    • SMS Marketing
    • Web Push Notifications
    • Mobile Engagement Market Industry Vertical Outlook Retail

    Mobile Engagement Market Target Audience Outlook

    • Consumers
    • Business Users
    • Both Consumers and Business Users
    • Mobile Engagement Market Deployment Model Outlook On-Premise

    Mobile Engagement Market Deployment Model Outlook

    • On-Premise
    • Cloud
    • Hybrid
    • Mobile Engagement Market Regional Outlook North America

    Mobile Engagement Market Industry Vertical Outlook

    • Retail
    • Financial Services
    • Healthcare
    • Education
    • Media Entertainment
    • Mobile Engagement Market Target Audience Outlook Consumers

    Report Scope

    Report Attribute/Metric Details
    Market Size 2024 9.49 (USD Billion)
    Market Size 2025 11.59 (USD Billion)
    Market Size 2034 70.84 (USD Billion)
    Compound Annual Growth Rate (CAGR) 22.13% (2025 - 2034)
    Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    Base Year 2024
    Market Forecast Period 2025 - 2034
    Historical Data 2019 - 2023
    Market Forecast Units USD Billion
    Key Companies Profiled Oracle, Leanplum, Localytics, Marketo, Vonage, Plivo, Sinch, Insider, Adobe, SendGrid, Twilio, CleverTap, Braze, Salesforce, Airship
    Segments Covered Engagement Type, Industry Vertical, Target Audience, Deployment Model, Regional
    Key Market Opportunities Personalized marketing, AI-driven engagement, 5Genabled experiences, Cross-channel integration, Omnichannel analytics
    Key Market Dynamics Increasing Mobile Penetration Digital Transformation Personalization CloudBased Deployment AI Integration
    Countries Covered North America, Europe, APAC, South America, MEA

    FAQs

    What is the market size of the Mobile Engagement Market?

    The Mobile Engagement Market size is expected to grow from USD 11.59 billion in 2025 to USD 70.84 billion by 2034, exhibiting a CAGR of 22.13% during the forecast period.

    Which region is expected to dominate the Mobile Engagement Market?

    North America is expected to dominate the Mobile Engagement Market, accounting for the largest market share during the forecast period.

    What are the key factors driving the growth of the Mobile Engagement Market?

    Rising adoption of mobile devices, increasing use of mobile applications, growing demand for personalized customer experiences, and advancements in mobile technologies are the key factors driving the market growth.

    Who are the key competitors in the Mobile Engagement Market?

    Key competitors operating in the Mobile Engagement Market include Salesforce, Oracle, Adobe, IBM, SAP, Marketo, HubSpot, Braze, MoEngage, and UserEngage.

    What are the major applications of the Mobile Engagement Market?

    The major applications of the Mobile Engagement Market include customer relationship management (CRM), marketing automation, mobile commerce, loyalty programs, and customer support.

    Which industry vertical is expected to witness the highest growth in the Mobile Engagement Market?

    The retail industry vertical is expected to witness the highest growth in the Mobile Engagement Market due to the increasing adoption of mobile commerce and the need for personalized customer experiences.

    What are the challenges faced by the Mobile Engagement Market?

    Data privacy concerns, lack of skilled professionals, and the need for continuous innovation are the major challenges faced by the Mobile Engagement Market.

    What are the key trends shaping the Mobile Engagement Market?

    The key trends shaping the Mobile Engagement Market include the adoption of artificial intelligence (AI), the rise of omnichannel engagement, and the growing importance of customer data.

    What are the future growth prospects of the Mobile Engagement Market?

    The future growth prospects of the Mobile Engagement Market are promising, with the market expected to expand significantly over the next decade.

    What are the key opportunities for growth in the Mobile Engagement Market?

    The key opportunities for growth in the Mobile Engagement Market include the adoption of new technologies, expansion into new markets, and the development of innovative solutions.

    Mobile Engagement Market Research Report-Global Forecast till 2034 Infographic
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