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    Retail in IoT Market

    ID: MRFR/ICT/30043-HCR
    100 Pages
    Aarti Dhapte
    October 2025

    Retail in IoT Market Research Report By Technology (RFID Technology, Beacon Technology, Smart Shelves, IoT Analytics Platforms), By Application (Inventory Management, Customer Experience Enhancement, Supply Chain Optimization, Sales and Promotions), By Deployment Model (Cloud-Based, On-Premises, Hybrid), By End User (Supermarkets, Department Stores, Online Retailers, Specialty Stores) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Forecast to 2035

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    Retail in IoT Market Summary

    The Global Retail in IoT Market is projected to experience substantial growth from 45.56 USD Billion in 2024 to 188.54 USD Billion by 2035.

    Key Market Trends & Highlights

    Retail in IoT Key Trends and Highlights

    • The market is expected to grow at a compound annual growth rate (CAGR) of 13.78% from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 188.5 USD Billion, indicating robust expansion.
    • in 2024, the market is valued at 45.56 USD Billion, reflecting a strong foundation for future growth.
    • Growing adoption of IoT technology due to increasing demand for enhanced customer experiences is a major market driver.

    Market Size & Forecast

    2024 Market Size 45.56 (USD Billion)
    2035 Market Size 188.54 (USD Billion)
    CAGR (2025-2035) 13.78%

    Major Players

    Cisco, Qualcomm, Zebra Technologies, Intel, Google, Samsung, SAP, Amazon, Honeywell, Oracle, NXP Semiconductors, IBM, Vodafone, Microsoft, Siemens

    Retail in IoT Market Trends

    The Global Retail IoT market is significantly driven by advancements in technology and growing consumer expectations for a more personalized shopping experience. Retailers are increasingly adopting IoT devices to gather real-time data on customer preferences and inventory management. This technology enables seamless integration between online and offline retail, facilitating enhanced operational efficiency and improved customer engagement.

    The emphasis on contactless payment solutions and smart inventory tracking has also accelerated the adoption of IoT in retail settings, helping businesses adapt to changing consumer behaviors, particularly during and after the pandemic.There are ample opportunities to be explored in the Global Retail IoT market, especially for small and medium-sized businesses that leverage IoT technologies to compete with larger retailers. Enhanced data analytics capabilities can help businesses understand customer behavior more deeply, allowing for tailored marketing strategies and promotions. 

    As these trends evolve, the focus on customer-centric services, data-driven decision-making, and sustainability is likely to shape the future landscape of the Global Retail IoT market.

    The integration of IoT technologies in retail is poised to enhance operational efficiency and customer engagement, reflecting a transformative shift in the retail landscape.

    U.S. Department of Commerce

    Retail in IoT Market Drivers

    Market Growth Projections

    The Global Retail in IoT Market Industry is poised for substantial growth, with projections indicating a market size of 45.6 USD Billion in 2024 and an anticipated increase to 188.5 USD Billion by 2035. This represents a compound annual growth rate of 13.78% from 2025 to 2035. Such growth is driven by various factors, including technological advancements, increased consumer expectations, and the need for operational efficiency. As retailers continue to adopt IoT solutions, the market is expected to expand significantly, reflecting the evolving landscape of retail and the increasing importance of connectivity in enhancing customer experiences.

    Increased Adoption of Smart Devices

    The Global Retail in IoT Market Industry experiences a surge in the adoption of smart devices, which enhances operational efficiency and customer engagement. Retailers increasingly integrate smart shelves, connected point-of-sale systems, and smart mirrors into their operations. For instance, smart shelves equipped with sensors can monitor inventory levels in real-time, reducing stockouts and overstock situations. This trend is projected to contribute to the market's growth, with the industry expected to reach 45.6 USD Billion in 2024. The proliferation of these devices indicates a shift towards a more connected retail environment, enhancing the overall shopping experience.

    Enhanced Data Analytics Capabilities

    The Global Retail in IoT Market Industry benefits from advanced data analytics capabilities, allowing retailers to derive actionable insights from vast amounts of data generated by IoT devices. By leveraging analytics, retailers can better understand customer preferences, optimize supply chains, and personalize marketing strategies. For example, retailers can analyze foot traffic patterns in stores to adjust product placements and promotions accordingly. This data-driven approach is likely to drive significant growth, with projections indicating a market size of 188.5 USD Billion by 2035. Enhanced analytics capabilities not only improve operational efficiency but also foster customer loyalty through tailored experiences.

    Integration of Artificial Intelligence

    The Global Retail in IoT Market Industry increasingly integrates artificial intelligence (AI) with IoT technologies to enhance operational efficiency and customer engagement. AI algorithms analyze data collected from IoT devices, enabling retailers to predict trends, optimize inventory management, and improve customer service. For example, AI-powered chatbots can provide instant assistance to customers, while predictive analytics can forecast demand for specific products. This integration is likely to transform the retail landscape, as it allows for more informed decision-making and streamlined operations. The combination of AI and IoT is expected to play a crucial role in the industry's growth trajectory.

    Expansion of E-commerce and Omnichannel Strategies

    The Global Retail in IoT Market Industry is significantly influenced by the expansion of e-commerce and omnichannel strategies, which require seamless integration of online and offline shopping experiences. Retailers are increasingly adopting IoT solutions to enhance inventory visibility and streamline logistics across multiple channels. For instance, IoT-enabled supply chain management systems can provide real-time tracking of products from warehouses to stores. This trend is indicative of a broader shift towards a more interconnected retail ecosystem, which is likely to drive growth in the coming years. As e-commerce continues to evolve, the demand for IoT solutions will likely increase.

    Growing Demand for Personalized Shopping Experiences

    The Global Retail in IoT Market Industry is witnessing a growing demand for personalized shopping experiences, driven by consumer expectations for tailored interactions. Retailers utilize IoT technologies to gather data on customer behavior, enabling them to offer personalized recommendations and promotions. For instance, smart loyalty programs can track customer purchases and preferences, allowing retailers to send targeted offers directly to consumers' smartphones. This trend is indicative of a broader shift towards customer-centric retail strategies, which may contribute to a compound annual growth rate of 13.78% from 2025 to 2035. Personalization not only enhances customer satisfaction but also drives repeat business.

    Market Segment Insights

    Retail in IoT Market Technology Insights

    The Retail in IoT Market is experiencing substantial growth within the Technology segment, signifying a robust shift towards digitalization in the retail landscape. In 2023, this market was valued at approximately 35.2 USD Billion and was on track to elevate to around 112.5 USD Billion by 2032, showcasing a steady upward trend.

    Within this broader framework, RFID Technology stands out with a valuation of 10.5 USD Billion in 2023 and is projected to escalate to 38.2 USD Billion by 2032, underscoring its pivotal role in inventory management and supply chain efficiency.This technology allows retailers to track products seamlessly, enhancing operational efficiency and reducing theft, contributing significantly to overall market growth. 

    Furthermore, Beacon Technology, valued at 8.0 USD Billion in 2023 and expected to rise to 25.0 USD Billion by 2032, plays a crucial role in customer engagement strategies, enabling personalized marketing and enhancing the shopping experience through location-based services.

    Smart Shelves, valued at 7.2 USD Billion in 2023 and anticipated to grow to 22.0 USD Billion by 2032, are transforming physical retail spaces by providing real-time inventory updates, aiding retailers in maintaining optimal stock levels and reducing out-of-stock situations.Additionally, IoT Analytics Platforms, with a valuation of 9.5 USD Billion in 2023, which is expected to reach 27.3 USD Billion by 2032, are vital in processing the vast amount of data generated through IoT devices, delivering actionable insights that drive decision-making and strategic planning. 

    As the landscape continues to evolve, these technologies are not only critical for operational efficiency but also for enabling retailers to offer enhanced customer experiences, thus solidifying their significance in the Retail in IoT Market revenue landscape.The increasing emphasis on data-driven decision-making in retail, coupled with the growing demand for automation and streamlined operations, positions these technologies as essential components that will influence the overall market trajectory.

    With trends leaning towards increased automation, personalized shopping experiences, and enhanced data utilization, the Retail in IoT Market segmentation within the Technology domain is set to thrive, with each technology making significant contributions to market statistics and driving industry growth.The ongoing advancements in these technologies create ample opportunities for retail businesses to enhance their operational efficiencies and improve consumer engagement, fostering a more innovative retail environment moving forward.

    Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

    Retail in IoT Market Application Insights

    The Retail in IoT Market is projected to be valued at 35.2 billion USD in 2023, showcasing substantial growth as it approaches 112.5 billion USD by 2032. Within the Application segment, various areas like Inventory Management, Customer Experience Enhancement, Supply Chain Optimization, and Sales and Promotions play crucial roles in driving this market forward. Inventory Management is vital for retailers aiming to minimize costs and streamline operations by harnessing IoT technology to track stock levels in real time.

    Customer Experience Enhancement stands out as consumer expectations evolve, necessitating more personalized and engaging shopping experiences powered by IoT solutions.Supply Chain Optimization further contributes to market growth by ensuring efficient logistics and reducing delays, which is essential for maintaining competitiveness in the retail sector. Meanwhile, Sales and Promotions effectiveness is amplified through IoT, enabling retailers to target promotions accurately and drive higher sales volumes. The overall market growth is supported by trends like increased automation and the rising adoption of smart devices, while challenges like data security concerns may impact investor confidence.

    Nonetheless, the evolving landscape presents numerous opportunities, making it an attractive sector for investment and innovation.

    Retail in IoT Market Deployment Model Insights

    The Retail in IoT Market is poised for significant growth, particularly within the Deployment Model segment, which includes various approaches to implementing IoT solutions. In 2023, the market is expected to be valued at approximately 35.2 billion USD, showcasing its robust demand across retail industries. The Cloud-Based deployment model has become increasingly essential for retailers seeking scalability and flexibility, allowing them to leverage vast computing resources and storage. Conversely, the On-Premises model offers heightened control and security, which is critical for organizations managing sensitive customer data.

    The Hybrid model combines the advantages of both, providing retailers with the option to utilize cloud resources while maintaining critical operations on-site, thus delivering balanced performance and security. The growing integration of advanced technologies such as AI and machine learning into these deployment models is driving innovation and enhancing customer experiences. Meanwhile, challenges such as data security concerns and integration complexities present hurdles for market players. Nevertheless, opportunities abound as retailers recognize the value of IoT in optimizing operations, improving inventory management, and elevating customer engagement, indicating a promising trajectory for the Retail in IoT Market revenue evolution.

    Retail in IoT Market End User Insights

    The Retail in IoT Market is projected to experience substantial growth driven by various end users, with the market valued at 35.2 USD Billion in 2023. Within this framework, supermarkets hold a significant position, capitalizing on IoT technology to enhance customer experiences and optimize supply chain management. Department stores are also increasingly utilizing IoT solutions to streamline operations and personalize shopping, contributing to market expansion. Online retailers leverage IoT to gather data on consumer preferences, thereby improving targeted marketing strategies.Specialty stores benefit from unique IoT applications that cater to niche markets, allowing them to stand out in a competitive landscape. 

    The diverse range of end users in this market segment demonstrates the growing importance of IoT in enhancing operational efficiency and customer engagement across various retail environments, contributing to positive Retail in IoT Market statistics and insights. As businesses adapt to evolving consumer behaviors and technological advancements, the potential for further growth remains substantial in the coming years.This growth is expected to be driven by escalating demand for innovation and operational efficiency among retailers across the board.

    Get more detailed insights about Retail in IoT Market Research Report — Global Forecast till 2034

    Regional Insights

    The Retail in IoT Market exhibits a substantial presence across various regions, contributing to its robust growth trajectory. In 2023, North America leads with a market valuation of 12.5 USD Billion, showcasing a strong preference for advanced IoT solutions, which drives its significant positioning. Following closely, Europe holds a notable share at 9.0 USD Billion, supported by increasing investments in technology and infrastructure upgrades. The Asia Pacific region is also emerging as a significant player with a valuation of 10.0 USD Billion, attributed to rising urbanization and demand for smart retail solutions.

    The Middle East and Africa market is valued at 2.2 USD Billion, demonstrating steady growth potential despite being smaller compared to others. South America, while currently valued at 1.5 USD Billion, presents opportunities for future expansion as local retailers adopt IoT technologies. This regional segmentation reflects the overall landscape of the Retail in IoT Market, where North America dominates, but other regions like Asia Pacific show promising growth potential, thus influencing overall Retail in IoT Market statistics and data.The growth is driven by increasing consumer demand for enhanced shopping experiences and operational efficiencies across all regions.

    Retail in IoT Market Regional Insights

    Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

    Key Players and Competitive Insights

    The Retail in IoT Market is a rapidly evolving sector characterized by the integration of internet-connected devices and sensors to enhance operational efficiency, customer experience, and inventory management. Key players in this market are constantly innovating and developing advanced solutions to meet rising consumer expectations and adapt to the increasingly competitive landscape. As retailers seek to harness the transformative potential of IoT technologies, the competitive insights reveal a dynamic environment where strategies revolve around leveraging data for real-time analytics, improving supply chain processes, and creating personalized shopping experiences.

    The proliferation of smart devices, coupled with the growing demand for connected retail environments, continues to drive significant investments and interest from stakeholders in the market.

    Cisco stands out in the Global Retail IoT Market due to its robust network infrastructure and expertise in delivering seamless connectivity solutions. The company’s strengths lie in its ability to provide secure and scalable IoT platforms that facilitate the integration of various devices and applications within retail environments. Cisco's focus on enhancing data security ensures that retailers can adopt IoT technologies without compromising sensitive customer information. Additionally, its advanced analytics capabilities enable retailers to make data-driven decisions, optimizing inventory management and improving customer engagement.

    By leveraging its strong brand reputation and extensive technological ecosystem, Cisco continues to establish itself as a key player in the Global Retail IoT landscape, offering solutions that not only enhance operational efficiency but also drive innovation in customer interactions.

    Qualcomm is another prominent player in the Retail in IoT Market, renowned for its cutting-edge semiconductor technologies and a focus on connectivity solutions tailored for retail applications. The company possesses significant strengths in its embedded systems, which enable retailers to deploy a wide range of IoT applications, from smart shelves to automated checkout experiences. Qualcomm's advancements in edge computing and machine learning enhance data processing capabilities directly within retail environments, allowing for quicker and more reliable operations. Furthermore, its collaboration with various technology partners supports the development of customized IoT solutions that can address specific retail challenges.

    With a strong emphasis on innovation and partnerships, Qualcomm continues to reinforce its presence in the Global Retail IoT Market, driving forward the adoption of next-generation technologies that redefine the shopping experience.

    Key Companies in the Retail in IoT Market market include

    Industry Developments

    • Q2 2024: Walmart partners with Symbotic to deploy AI-powered robotics and IoT in distribution centers Walmart announced a partnership with Symbotic to implement AI-driven robotics and IoT solutions across its U.S. distribution centers, aiming to automate inventory management and improve supply chain efficiency.
    • Q2 2024: Amazon launches Just Walk Out technology in European stores Amazon expanded its IoT-powered 'Just Walk Out' checkout technology to select stores in Europe, enabling customers to shop without traditional checkouts using sensors and computer vision.
    • Q2 2024: Trax secures $50M Series D funding to expand retail IoT analytics platform Trax, a retail technology company specializing in IoT-powered shelf analytics, raised $50 million in Series D funding to accelerate product development and global expansion.
    • Q3 2024: Zebra Technologies unveils new IoT-enabled smart shelf solution for retailers Zebra Technologies launched a new IoT-enabled smart shelf product designed to help retailers automate inventory tracking and reduce out-of-stock situations.
    • Q3 2024: JD.com opens fully automated IoT-powered retail store in Shanghai JD.com opened a new retail store in Shanghai featuring IoT-enabled automation, including smart shelves, RFID tracking, and AI-powered checkout systems.
    • Q3 2024: Microsoft and Kroger expand partnership to deploy Azure IoT in smart stores Microsoft and Kroger announced an expanded partnership to roll out Azure IoT solutions in Kroger's smart stores, enhancing real-time inventory management and personalized customer experiences.
    • Q4 2024: Alibaba invests $100M in IoT retail startup Cloudpick Alibaba invested $100 million in Cloudpick, a startup specializing in IoT-powered retail automation, to support the development of smart store technologies and international expansion.
    • Q4 2024: Samsung launches new IoT platform for retail analytics Samsung introduced a new IoT platform designed for retail analytics, enabling stores to collect and analyze customer behavior data in real time.
    • Q1 2025: Target appoints new Chief Digital Officer to lead IoT retail transformation Target named a new Chief Digital Officer tasked with overseeing the company's IoT-driven retail transformation, focusing on smart shelves and connected store infrastructure.
    • Q1 2025: Intel unveils edge IoT solutions for retail at CES 2025 Intel announced new edge IoT solutions for retail at CES 2025, including smart checkout systems and real-time inventory management platforms.
    • Q2 2025: Carrefour partners with SES-imagotag to deploy IoT electronic shelf labels across Europe Carrefour entered a partnership with SES-imagotag to roll out IoT-enabled electronic shelf labels in its European stores, aiming to improve pricing accuracy and inventory visibility.
    • Q2 2025: Cisco launches new IoT security suite for retail environments Cisco released a new IoT security suite tailored for retail environments, designed to protect connected devices and customer data in smart stores.

    Future Outlook

    Retail in IoT Market Future Outlook

    The Retail in IoT Market is projected to grow at a 13.78% CAGR from 2025 to 2035, driven by advancements in automation, data analytics, and consumer engagement technologies.

    New opportunities lie in:

    • Implement AI-driven inventory management systems to enhance supply chain efficiency.
    • Develop personalized shopping experiences through IoT-enabled customer insights.
    • Leverage smart shelves and sensors to optimize in-store product placement.

    By 2035, the Retail in IoT Market is expected to be a pivotal component of retail strategies globally.

    Market Segmentation

    Retail in IoT Market End User Outlook

    • Supermarkets
    • Department Stores
    • Online Retailers
    • Specialty Stores
    • Retail in IoT Market Regional Outlook

    Retail in IoT Market Regional Outlook

    • North America
    • Europe
    • South America
    • Asia Pacific
    • Middle East and Africa

    Retail in IoT Market Technology Outlook

    • Inventory Management
    • Customer Experience Enhancement
    • Supply Chain Optimization
    • Sales and Promotions

    Retail in IoT Market Application Outlook

    • Cloud-Based
    • On-Premises
    • Hybrid

    Retail in IoT Market Deployment Model Outlook

    • Supermarkets
    • Department Stores
    • Online Retailers
    • Specialty Stores

    Report Scope

    Report Attribute/Metric Details
    Market Size 2024 45.56 (USD Billion)
    Market Size 2025 51.84 (USD Billion)
    Market Size 2035 188.54 (USD Billion)
    Compound Annual Growth Rate (CAGR) 13.78% (2025 - 2035)
    Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    Base Year 2024
    Market Forecast Period 2025 - 2035
    Historical Data 2019 - 2023
    Market Forecast Units USD Billion
    Key Companies Profiled Cisco, Qualcomm, Zebra Technologies, Intel, Google, Samsung, SAP, Amazon, Honeywell, Oracle, NXP Semiconductors, IBM, Vodafone, Microsoft, Siemens
    Segments Covered Technology, Application, Deployment Model, End User, Regional
    Key Market Opportunities Smart shelves technology Enhanced customer experience Predictive analytics for inventory Connected supply chain solutions Personalized marketing strategies.
    Key Market Dynamics Rapid technology adoption Enhanced customer experience Cost reduction potential Increased data analytics capabilities Supply chain optimization
    Countries Covered North America, Europe, APAC, South America, MEA

    FAQs

    What is the projected market size of the Retail in IoT Market by 2032?

    The Retail in IoT Market is expected to be valued at 165.70 USD Billion by 2034

    What is the expected CAGR for the Retail in IoT Market from 2024 to 2032?

    The expected CAGR for the Retail in IoT Market is 13.78% from 2025 to 2034

    Which region is projected to dominate the Retail in IoT Market by 2032?

    North America is projected to dominate the Retail in IoT Market with a valuation of 39.0 USD Billion by 2034

    What will be the market size of RFID Technology in the Retail in IoT Market by 2032?

    RFID Technology in the Retail in IoT Market is expected to reach a value of 38.2 USD Billion by 2034

    How much is the Retail in IoT Market expected to be valued in Europe by 2032?

    The market in Europe is expected to be valued at 30.0 USD Billion by 2034

    What is the anticipated market size for Smart Shelves technology by 2032?

    Smart Shelves technology is anticipated to reach a size of 22.0 USD Billion by 2034

    Which company is one of the key players in the Retail in IoT Market?

    Cisco is identified as one of the key players in the Retail in IoT Market.

    What is the expected market size of Beacon Technology by 2032?

    Beacon Technology is expected to reach a market size of 25.0 USD Billion by 2034

    What will be the value of IoT Analytics Platforms in the Retail in IoT Market by 2032?

    IoT Analytics Platforms are projected to be valued at 27.3 USD Billion by 2034

    What is the market size of the Retail in IoT Market in the APAC region by 2032?

    The market size in the APAC region is expected to be 35.0 USD Billion by 2034

    What will be the market size of RFID Technology in the Retail in IoT Market by 2032?

    RFID Technology in the Retail in IoT Market is expected to reach a value of 38.2 USD Billion by 2034

    How much is the Retail in IoT Market expected to be valued in Europe by 2032?

    The market in Europe is expected to be valued at 30.0 USD Billion by 2034

    What is the anticipated market size for Smart Shelves technology by 2032?

    Smart Shelves technology is anticipated to reach a size of 22.0 USD Billion by 2034

    Which company is one of the key players in the Retail in IoT Market?

    Cisco is identified as one of the key players in the Retail in IoT Market.

    What is the expected market size of Beacon Technology by 2032?

    Beacon Technology is expected to reach a market size of 165.70 USD Billion by 2034

    What will be the value of IoT Analytics Platforms in the Retail in IoT Market by 2032?

    IoT Analytics Platforms are projected to be valued at 27.3 USD Billion by 2034

    What is the market size of the Retail in IoT Market in the APAC region by 2032?

    The market size in the APAC region is expected to be 35.0 USD Billion by 2034

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