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Retail in IoT Market

ID: MRFR/ICT/30043-HCR
100 Pages
Aarti Dhapte
October 2025

Retail in IoT Market Research Report By Technology (RFID Technology, Beacon Technology, Smart Shelves, IoT Analytics Platforms), By Application (Inventory Management, Customer Experience Enhancement, Supply Chain Optimization, Sales and Promotions), By Deployment Model (Cloud-Based, On-Premises, Hybrid), By End User (Supermarkets, Department Stores, Online Retailers, Specialty Stores) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Forecast to 2035

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Retail in IoT Market Summary

As per MRFR analysis, the Retail in IoT Market Size was estimated at 45.56 USD Billion in 2024. The Retail in IoT industry is projected to grow from 51.84 USD Billion in 2025 to 188.54 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 13.78 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Retail in IoT Market is poised for substantial growth driven by technological advancements and evolving consumer expectations.

  • Enhanced customer engagement through personalized experiences is becoming a focal point for retailers in North America.
  • Supply chain optimization is increasingly prioritized, particularly in the Asia-Pacific region, to improve operational efficiency.
  • Smart store innovations, including the integration of RFID technology, are leading the market as the largest segment.
  • Data-driven decision making and a focus on personalization are key drivers propelling growth in customer experience enhancement, the fastest-growing segment.

Market Size & Forecast

2024 Market Size 45.56 (USD Billion)
2035 Market Size 188.54 (USD Billion)
CAGR (2025 - 2035) 13.78%

Major Players

Amazon (US), Microsoft (US), IBM (US), Google (US), Cisco (US), SAP (DE), Oracle (US), Honeywell (US), Siemens (DE)

Retail in IoT Market Trends

The Retail in IoT Market is currently experiencing a transformative phase, driven by advancements in technology and changing consumer behaviors. Retailers are increasingly adopting Internet of Things solutions to enhance operational efficiency, improve customer experiences, and streamline supply chain management. The integration of smart devices, sensors, and data analytics is enabling businesses to gather real-time insights, which can lead to more informed decision-making. As a result, retailers are better equipped to meet the evolving demands of consumers, who are seeking personalized and seamless shopping experiences. This shift towards a more connected retail environment appears to be reshaping traditional business models, fostering innovation, and creating new opportunities for growth. Moreover, the Retail in IoT Market is likely to witness further expansion as companies explore new applications of IoT technology. The emergence of smart shelves, automated checkout systems, and enhanced inventory management solutions suggests a future where retailers can operate with greater agility and responsiveness. Additionally, the focus on sustainability and energy efficiency is becoming increasingly relevant, as businesses seek to reduce their environmental impact while maintaining profitability. Overall, the Retail in IoT Market seems poised for continued evolution, with the potential to redefine how consumers interact with brands and products in the coming years.

Enhanced Customer Engagement

Retailers are leveraging IoT technologies to create more engaging and personalized shopping experiences. By utilizing data from connected devices, businesses can tailor promotions and recommendations to individual preferences, thereby fostering customer loyalty and satisfaction.

Supply Chain Optimization

The integration of IoT solutions is streamlining supply chain processes, allowing retailers to monitor inventory levels and track shipments in real-time. This increased visibility can lead to reduced operational costs and improved efficiency in product delivery.

Smart Store Innovations

Retailers are increasingly adopting smart store technologies, such as automated checkout systems and smart shelves. These innovations not only enhance the shopping experience but also provide valuable data insights that can inform business strategies.

Retail in IoT Market Drivers

Data-Driven Decision Making

The Retail in IoT Market is increasingly driven by the ability to harness data for informed decision-making. Retailers are leveraging IoT devices to collect vast amounts of data on customer behavior, inventory levels, and sales trends. This data enables retailers to optimize their operations, enhance customer experiences, and tailor marketing strategies. According to recent estimates, the integration of IoT in retail could lead to a 20% increase in operational efficiency. As retailers adopt advanced analytics and machine learning algorithms, they can gain insights that were previously unattainable, thus positioning themselves competitively in the Retail in IoT Market.

Cost Reduction and Efficiency Gains

Cost reduction remains a pivotal driver in the Retail in IoT Market. By implementing IoT solutions, retailers can streamline operations, reduce waste, and enhance supply chain efficiency. For instance, smart inventory management systems can minimize overstock and stockouts, leading to significant cost savings. Studies suggest that IoT-enabled supply chain solutions can reduce logistics costs by approximately 15%. As retailers seek to improve their bottom line, the adoption of IoT technologies is expected to accelerate, further transforming the Retail in IoT Market.

Enhanced Security and Loss Prevention

Security concerns are paramount in the Retail in IoT Market, driving the adoption of IoT solutions for loss prevention. Retailers are increasingly deploying IoT-enabled surveillance systems and smart sensors to monitor store environments and detect suspicious activities. These technologies not only enhance security but also provide valuable insights into customer behavior. The implementation of IoT security solutions can lead to a reduction in theft and fraud, which is estimated to cost retailers billions annually. As security becomes a priority, the Retail in IoT Market is likely to see a surge in demand for innovative security solutions.

Personalization and Customer Experience

In the Retail in IoT Market, personalization has emerged as a key driver of consumer engagement. IoT technologies allow retailers to gather real-time data on customer preferences and shopping habits. This information can be utilized to create personalized shopping experiences, such as targeted promotions and customized product recommendations. Research indicates that personalized marketing can increase customer loyalty by up to 30%. As retailers continue to invest in IoT solutions, the ability to deliver tailored experiences will likely become a critical differentiator in the Retail in IoT Market.

Sustainability and Environmental Responsibility

Sustainability is becoming a crucial driver in the Retail in IoT Market as consumers increasingly demand environmentally responsible practices. IoT technologies enable retailers to monitor energy consumption, optimize resource usage, and reduce waste. For example, smart lighting and HVAC systems can significantly lower energy costs while minimizing environmental impact. Research indicates that retailers adopting IoT solutions for sustainability can enhance their brand image and attract eco-conscious consumers. As the focus on sustainability intensifies, the Retail in IoT Market is expected to evolve, with more retailers integrating IoT technologies to meet these demands.

Market Segment Insights

By Technology: RFID Technology (Largest) vs. Beacon Technology (Fastest-Growing)

In the Retail in IoT Market, RFID Technology commands a significant share, establishing itself as the largest segment owing to its widespread adoption for inventory management and enhanced visibility. Contrastingly, Beacon Technology, while smaller in proportion, is rapidly gaining traction as retailers leverage its capabilities for personalized marketing and customer engagement, making it the fastest-growing sector in this market. The growth of these technologies is primarily driven by the increasing demand for automation and data analytics in retail operations. RFID Technology's reliability and efficiency provide retailers with the means to optimize their supply chains. At the same time, Beacon Technology is being propelled by advancements in mobile applications and customer engagement strategies, positioning it as a key player in enhancing customer experiences and driving foot traffic to stores.

Technology: RFID (Dominant) vs. Beacon (Emerging)

RFID Technology has become the dominant force in the Retail IoT Market due to its proven effectiveness in improving inventory accuracy and reducing shrinkage. Its ability to provide real-time data helps retailers enhance operational efficiency and customer satisfaction. In contrast, Beacon Technology is emerging as a powerful tool that enables retailers to engage customers through personalized promotions and location-based services. By harnessing Bluetooth technology, beacons can send targeted messages directly to shoppers' smartphones, thus increasing conversion rates and loyalty. Although currently smaller than RFID, the potential for Beacon Technology to transform customer interactions in retail environments makes it a segment to watch closely as market demands evolve.

By Application: Inventory Management (Largest) vs. Customer Experience Enhancement (Fastest-Growing)

The Retail in IoT Market's application segment is diverse, with key areas including Inventory Management, Customer Experience Enhancement, Supply Chain Optimization, and Sales and Promotions. Inventory Management holds the largest share, leveraging IoT technology to streamline stock control, reduce waste, and enhance data accuracy. In contrast, Customer Experience Enhancement is emerging rapidly, driven by the increasing demand for personalized shopping experiences and technologically integrated customer service solutions. As the retail sector evolves, the growth trends indicate a pronounced shift towards Customer Experience Enhancement, primarily fueled by advancements in AI and machine learning, allowing retailers to offer tailored experiences. Meanwhile, Inventory Management continues to thrive due to the necessity for operational efficiency and the growing reliance on real-time data analytics. Supply Chain Optimization and Sales and Promotions also witness gradual growth, yet remain overshadowed by these two dominant areas, indicative of a broader trend towards efficiency and consumer-centric strategies.

Inventory Management (Dominant) vs. Supply Chain Optimization (Emerging)

Inventory Management is a fundamental aspect of the Retail in IoT Market, leveraging smart technology to enhance stock visibility and automate replenishment processes. This segment significantly improves operational workflows, minimizes costs associated with stockouts and overstock situations, and facilitates seamless integration with supply chain logistics. Conversely, Supply Chain Optimization is an emerging trend driven by the need for agility and responsiveness to market changes. It incorporates IoT-enabled sensors and analytics to enhance fleet management, track shipments in real-time, and predict supply chain disruptions. While Inventory Management remains dominant due to its established presence and critical role in daily retail operations, Supply Chain Optimization is gaining traction as retailers recognize the importance of a cohesive and responsive supply chain in meeting consumer demands.

By Deployment Model: Cloud-Based (Largest) vs. On-Premises (Fastest-Growing)

In the Retail IoT Market, the deployment model segment is predominantly dominated by cloud-based solutions, offering scalability and flexibility that retailers increasingly seek. Cloud-based models allow for real-time data analysis and enhanced connectivity across devices, making them the largest segment. On-premises solutions, while favored by some for their control and security, hold a smaller market share, reflecting a balance in the preferences of retailers for data management and operational efficiency.

Deployment Models: Cloud-Based (Dominant) vs. On-Premises (Emerging)

Cloud-based deployment models in the Retail IoT market are characterized by their capacity to accommodate a vast range of IoT applications, from inventory management to customer experience enhancement, solidifying their position as the dominant model. They support dynamic scaling and integration of various technologies, appealing to businesses looking for agility. On-premises solutions, though considered emerging, are gaining traction among retailers requiring stringent data control, security, and compliance. These solutions often cater to businesses with specific regulatory needs or those aiming for legacy system integration, showcasing a gradual shift towards a hybrid approach that blends both models.

By End User: Supermarkets (Largest) vs. Online Retailers (Fastest-Growing)

In the Retail in IoT Market, the 'End User' segment showcases a diverse distribution of market share among various players. Supermarkets dominate this landscape, leveraging IoT solutions to enhance supply chain efficiency and improve customer experience. Following closely are department stores, which have adopted IoT technologies to manage inventory and streamline operations effectively. Online retailers are rapidly gaining traction, utilizing IoT for personalized shopping experiences and real-time order tracking, indicating a shift in consumer preferences toward digital shopping platforms. Specialty stores, while smaller in share, are increasingly integrating IoT innovations to meet niche customer needs and maintain competitiveness.

Supermarkets (Dominant) vs. Specialty Stores (Emerging)

Supermarkets are the backbone of the Retail in IoT Market, utilizing advanced IoT solutions to optimize operations and enhance consumer engagement. Their dominant position allows them to invest heavily in technologies like smart shelving, inventory management systems, and personalized promotions through data analytics. This saturation in the market, coupled with their scale, places them in a pivotal role within the IoT ecosystem. In contrast, specialty stores represent an emerging segment, adopting IoT technologies to create unique customer experiences. By focusing on specialized products and tailored marketing efforts, these stores can leverage IoT for insights into consumer behavior, inventory management, and targeted advertising, carving out a distinct space in the broader retail landscape.

Get more detailed insights about Retail in IoT Market

Regional Insights

North America : Innovation and Market Leadership

North America is the largest market for Retail IoT, holding approximately 45% of the global share. The region's growth is driven by rapid technological advancements, increasing consumer demand for personalized shopping experiences, and supportive regulatory frameworks. The U.S. government has been proactive in promoting IoT initiatives, which further catalyzes market expansion. Leading the charge are the United States and Canada, with the U.S. accounting for the majority of the market share. Key players like Amazon, Microsoft, and IBM are heavily investing in IoT technologies, enhancing their competitive edge. The presence of established tech giants fosters innovation, while startups contribute to a dynamic ecosystem, ensuring a robust competitive landscape.

Europe : Emerging Market with Regulations

Europe is witnessing significant growth in the Retail IoT market, holding around 30% of the global share. The region's expansion is fueled by increasing consumer expectations for seamless shopping experiences and stringent regulations promoting data privacy and security. The European Union's initiatives, such as the General Data Protection Regulation (GDPR), are pivotal in shaping the market landscape. Germany and the UK are the leading countries in this sector, with Germany being the largest market in Europe. Major players like SAP and Siemens are at the forefront, driving innovation and collaboration. The competitive landscape is characterized by a mix of established firms and emerging startups, all striving to leverage IoT technologies to enhance retail operations and customer engagement.

Asia-Pacific : Rapid Growth and Adoption

Asia-Pacific is rapidly emerging as a significant player in the Retail IoT market, accounting for approximately 20% of the global share. The region's growth is driven by increasing smartphone penetration, urbanization, and a growing middle class demanding enhanced retail experiences. Countries like China and India are leading this transformation, supported by favorable government policies promoting digitalization. China is the largest market in the region, with substantial investments in IoT infrastructure. The competitive landscape features both local and international players, including tech giants like Google and Cisco. The presence of innovative startups further enriches the ecosystem, driving advancements in IoT applications tailored for retail environments, thus enhancing customer engagement and operational efficiency.

Middle East and Africa : Untapped Potential and Growth

The Middle East and Africa (MEA) region is gradually emerging in the Retail IoT market, holding about 5% of the global share. The growth is primarily driven by increasing internet penetration, urbanization, and a shift towards digital retail solutions. Governments in the region are increasingly recognizing the potential of IoT technologies, leading to supportive policies and investments in smart city initiatives. Countries like South Africa and the UAE are at the forefront of this growth, with significant investments in IoT infrastructure. The competitive landscape is still developing, with a mix of local startups and international players looking to capitalize on the untapped market potential. As awareness and adoption of IoT solutions increase, the region is poised for substantial growth in the coming years.

Retail in IoT Market Regional Image

Key Players and Competitive Insights

The Retail in IoT Market is currently characterized by a dynamic competitive landscape, driven by rapid technological advancements and evolving consumer expectations. Major players such as Amazon (US), Microsoft (US), and IBM (US) are at the forefront, each adopting distinct strategies to enhance their market positioning. Amazon (US) continues to leverage its extensive logistics network and cloud capabilities to integrate IoT solutions into its retail operations, focusing on enhancing customer experience through personalized services. Meanwhile, Microsoft (US) emphasizes partnerships with retailers to deploy its Azure IoT platform, facilitating data-driven decision-making and operational efficiency. IBM (US) is concentrating on AI and analytics, aiming to provide retailers with actionable insights that can optimize inventory management and customer engagement. Collectively, these strategies contribute to a competitive environment that is increasingly centered around innovation and customer-centric solutions.

In terms of business tactics, companies are increasingly localizing manufacturing and optimizing supply chains to enhance responsiveness to market demands. The competitive structure of the Retail in IoT Market appears moderately fragmented, with a mix of established players and emerging startups. This fragmentation allows for diverse approaches to IoT integration, although the influence of key players like Amazon (US) and Microsoft (US) remains substantial, shaping industry standards and practices.

In August 2025, Amazon (US) announced the launch of its new IoT-enabled smart shelves, designed to streamline inventory management for retailers. This strategic move is significant as it not only enhances operational efficiency but also positions Amazon as a leader in providing innovative solutions that address common retail challenges. The introduction of smart shelves could potentially transform how retailers manage stock levels, thereby reducing waste and improving customer satisfaction.

In September 2025, Microsoft (US) expanded its partnership with a leading retail chain to implement its Azure IoT solutions across multiple locations. This collaboration is noteworthy as it underscores Microsoft's commitment to driving digital transformation in retail, enabling real-time data analytics and improved customer insights. Such partnerships are likely to enhance Microsoft's competitive edge by demonstrating the practical applications of its technology in real-world retail scenarios.

In October 2025, IBM (US) unveiled a new AI-driven analytics tool specifically tailored for the retail sector, aimed at enhancing customer engagement through personalized marketing strategies. This development is crucial as it reflects IBM's focus on integrating advanced technologies into retail operations, potentially setting new benchmarks for customer interaction and satisfaction. The introduction of such tools may lead to a paradigm shift in how retailers approach customer relationships, emphasizing the importance of data-driven strategies.

As of October 2025, the Retail in IoT Market is witnessing trends that emphasize digitalization, sustainability, and AI integration. Strategic alliances among key players are increasingly shaping the competitive landscape, fostering innovation and collaborative solutions. Looking ahead, it appears that competitive differentiation will evolve from traditional price-based competition to a focus on technological innovation, supply chain reliability, and enhanced customer experiences. This shift suggests that companies that prioritize these aspects may gain a significant advantage in the rapidly changing retail environment.

Key Companies in the Retail in IoT Market market include

Industry Developments

  • Q2 2024: Walmart partners with Symbotic to deploy AI-powered robotics and IoT in distribution centers Walmart announced a partnership with Symbotic to implement AI-driven robotics and IoT solutions across its U.S. distribution centers, aiming to automate inventory management and improve supply chain efficiency.
  • Q2 2024: Amazon launches Just Walk Out technology in European stores Amazon expanded its IoT-powered 'Just Walk Out' checkout technology to select stores in Europe, enabling customers to shop without traditional checkouts using sensors and computer vision.
  • Q2 2024: Trax secures $50M Series D funding to expand retail IoT analytics platform Trax, a retail technology company specializing in IoT-powered shelf analytics, raised $50 million in Series D funding to accelerate product development and global expansion.
  • Q3 2024: Zebra Technologies unveils new IoT-enabled smart shelf solution for retailers Zebra Technologies launched a new IoT-enabled smart shelf product designed to help retailers automate inventory tracking and reduce out-of-stock situations.
  • Q3 2024: JD.com opens fully automated IoT-powered retail store in Shanghai JD.com opened a new retail store in Shanghai featuring IoT-enabled automation, including smart shelves, RFID tracking, and AI-powered checkout systems.
  • Q3 2024: Microsoft and Kroger expand partnership to deploy Azure IoT in smart stores Microsoft and Kroger announced an expanded partnership to roll out Azure IoT solutions in Kroger's smart stores, enhancing real-time inventory management and personalized customer experiences.
  • Q4 2024: Alibaba invests $100M in IoT retail startup Cloudpick Alibaba invested $100 million in Cloudpick, a startup specializing in IoT-powered retail automation, to support the development of smart store technologies and international expansion.
  • Q4 2024: Samsung launches new IoT platform for retail analytics Samsung introduced a new IoT platform designed for retail analytics, enabling stores to collect and analyze customer behavior data in real time.
  • Q1 2025: Target appoints new Chief Digital Officer to lead IoT retail transformation Target named a new Chief Digital Officer tasked with overseeing the company's IoT-driven retail transformation, focusing on smart shelves and connected store infrastructure.
  • Q1 2025: Intel unveils edge IoT solutions for retail at CES 2025 Intel announced new edge IoT solutions for retail at CES 2025, including smart checkout systems and real-time inventory management platforms.
  • Q2 2025: Carrefour partners with SES-imagotag to deploy IoT electronic shelf labels across Europe Carrefour entered a partnership with SES-imagotag to roll out IoT-enabled electronic shelf labels in its European stores, aiming to improve pricing accuracy and inventory visibility.
  • Q2 2025: Cisco launches new IoT security suite for retail environments Cisco released a new IoT security suite tailored for retail environments, designed to protect connected devices and customer data in smart stores.

Future Outlook

Retail in IoT Market Future Outlook

The Retail in IoT Market is projected to grow at a 13.78% CAGR from 2024 to 2035, driven by advancements in automation, data analytics, and consumer demand for personalized experiences.

New opportunities lie in:

  • Integration of AI-driven inventory management systems
  • Development of smart checkout solutions using mobile payments
  • Implementation of personalized marketing through IoT data analytics

By 2035, the Retail in IoT Market is expected to be robust, driven by innovative technologies and consumer engagement strategies.

Market Segmentation

Retail in IoT Market End User Outlook

  • Supermarkets
  • Department Stores
  • Online Retailers
  • Specialty Stores

Retail in IoT Market Technology Outlook

  • RFID Technology
  • Beacon Technology
  • Smart Shelves
  • IoT Analytics Platforms

Retail in IoT Market Application Outlook

  • Inventory Management
  • Customer Experience Enhancement
  • Supply Chain Optimization
  • Sales and Promotions

Retail in IoT Market Deployment Model Outlook

  • Cloud-Based
  • On-Premises
  • Hybrid

Report Scope

MARKET SIZE 202445.56(USD Billion)
MARKET SIZE 202551.84(USD Billion)
MARKET SIZE 2035188.54(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)13.78% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledMarket analysis in progress
Segments CoveredMarket segmentation analysis in progress
Key Market OpportunitiesIntegration of advanced analytics and automation enhances customer experience in the Retail in IoT Market.
Key Market DynamicsRising consumer demand for personalized shopping experiences drives innovation in Retail Internet of Things technologies.
Countries CoveredNorth America, Europe, APAC, South America, MEA

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FAQs

What is the projected market valuation for the Retail in IoT Market by 2035?

The Retail in IoT Market is projected to reach a valuation of 188.54 USD Billion by 2035.

What was the market valuation of the Retail in IoT Market in 2024?

In 2024, the Retail in IoT Market had a valuation of 45.56 USD Billion.

What is the expected CAGR for the Retail in IoT Market during the forecast period 2025 - 2035?

The expected CAGR for the Retail in IoT Market during the forecast period 2025 - 2035 is 13.78%.

Which technology segment is projected to have the highest valuation by 2035?

By 2035, the Smart Shelves technology segment is projected to reach a valuation of 50.0 USD Billion.

How does the valuation of IoT Analytics Platforms compare to other technology segments?

IoT Analytics Platforms are expected to grow to 68.54 USD Billion by 2035, indicating strong performance relative to other technology segments.

What application segment is anticipated to see the most growth in the Retail in IoT Market?

The Supply Chain Optimization application segment is anticipated to grow to 60.0 USD Billion by 2035.

Which deployment model is expected to dominate the Retail in IoT Market by 2035?

The Cloud-Based deployment model is expected to dominate, reaching a valuation of 75.42 USD Billion by 2035.

What is the projected valuation for online retailers in the Retail in IoT Market by 2035?

Online retailers are projected to reach a valuation of 53.67 USD Billion by 2035.

Who are the key players in the Retail in IoT Market?

Key players in the Retail in IoT Market include Amazon, Microsoft, IBM, Google, Cisco, SAP, Oracle, Honeywell, and Siemens.

What is the expected growth trajectory for the Retail in IoT Market from 2025 to 2035?

The Retail in IoT Market is expected to experience robust growth, driven by advancements in technology and increasing demand, reaching 188.54 USD Billion by 2035.

What will be the market size of RFID Technology in the Retail in IoT Market by 2032?

RFID Technology in the Retail in IoT Market is expected to reach a value of 38.2 USD Billion by 2034

How much is the Retail in IoT Market expected to be valued in Europe by 2032?

The market in Europe is expected to be valued at 30.0 USD Billion by 2034

What is the anticipated market size for Smart Shelves technology by 2032?

Smart Shelves technology is anticipated to reach a size of 22.0 USD Billion by 2034

Which company is one of the key players in the Retail in IoT Market?

Cisco is identified as one of the key players in the Retail in IoT Market.

What is the expected market size of Beacon Technology by 2032?

Beacon Technology is expected to reach a market size of 165.70 USD Billion by 2034

What will be the value of IoT Analytics Platforms in the Retail in IoT Market by 2032?

IoT Analytics Platforms are projected to be valued at 27.3 USD Billion by 2034

What is the market size of the Retail in IoT Market in the APAC region by 2032?

The market size in the APAC region is expected to be 35.0 USD Billion by 2034

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