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Online Meeting Software Market

ID: MRFR/ICT/6825-HCR
111 Pages
Ankit Gupta
October 2025

Online Meeting Software Market Research Report Information by Component (Software, and Services), by Deployment (Cloud-based, On-Premises, and Hybrid), by Organization Size (Large Enterprises, and SMEs), by End-User (BFSI, IT & Telecom, Government, Healthcare, Manufacturing and Others) and By Region (Asia-Pacific, North America, Europe, and Rest of the World) - Forecast till 2035

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Online Meeting Software Market Infographic
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Online Meeting Software Market Summary

As per MRFR analysis, the Online Meeting Software Market Size was estimated at 23.42 USD Billion in 2024. The Online Meeting Software industry is projected to grow from 28.71 USD Billion in 2025 to 220.25 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 22.6 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Online Meeting Software Market is experiencing robust growth driven by technological advancements and evolving user needs.

  • Integration with other tools is becoming increasingly prevalent, enhancing the functionality of online meeting software.
  • A strong emphasis on user experience is evident, as companies strive to create intuitive and engaging platforms.
  • Enhanced security features are now a priority, addressing growing concerns over data privacy and protection.
  • The market is driven by increased remote work adoption and the rising importance of collaboration tools, particularly in the corporate communication and cloud-based segments.

Market Size & Forecast

2024 Market Size 23.42 (USD Billion)
2035 Market Size 220.25 (USD Billion)
CAGR (2025 - 2035) 22.6%

Major Players

Zoom Video Communications (US), Microsoft Corporation (US), Cisco Systems (US), Google LLC (US), LogMeIn (US), RingCentral (US), BlueJeans Network (US), Slack Technologies (US), TeamViewer (DE)

Online Meeting Software Market Trends

The Online Meeting Software Market is currently experiencing a dynamic evolution, driven by the increasing demand for remote collaboration tools. Organizations across various sectors are recognizing the necessity of effective communication solutions that facilitate seamless interactions among teams, regardless of geographical barriers. This trend appears to be fueled by the growing acceptance of hybrid work models, where employees split their time between remote and in-office settings. As a result, businesses are investing in advanced online meeting platforms that offer enhanced features such as high-definition video, screen sharing, and integrated collaboration tools. Moreover, the market landscape is characterized by a surge in competition, with numerous providers striving to differentiate their offerings through innovative functionalities and user-friendly interfaces. The emphasis on security and privacy has also become paramount, as organizations seek to protect sensitive information during virtual meetings. This heightened focus on safeguarding data may lead to the development of more robust encryption methods and compliance with international regulations. Overall, the Online Meeting Software Market is poised for continued growth, as it adapts to the evolving needs of users and the technological advancements shaping the future of work.

Integration with Other Tools

The Online Meeting Software Market is witnessing a trend towards integration with various productivity tools. This integration allows users to streamline workflows by connecting meeting platforms with project management, calendar, and communication applications. Such interoperability enhances user experience and promotes efficiency, as participants can easily access relevant resources during meetings.

Focus on User Experience

There is a growing emphasis on user experience within the Online Meeting Software Market. Providers are increasingly prioritizing intuitive interfaces and simplified navigation to ensure that users can engage with the software effortlessly. This focus on usability is likely to attract a broader audience, including those who may be less tech-savvy.

Enhanced Security Features

As concerns about data privacy continue to rise, the Online Meeting Software Market is adapting by incorporating enhanced security features. This trend includes the implementation of advanced encryption protocols, multi-factor authentication, and compliance with data protection regulations. Such measures are essential for building trust among users and ensuring the confidentiality of sensitive discussions.

Online Meeting Software Market Drivers

Market Growth Projections

The Global Online Meeting Software Market Industry is poised for remarkable growth, with projections indicating a rise from 23.4 USD Billion in 2024 to an estimated 220.2 USD Billion by 2035. This trajectory suggests a compound annual growth rate of 22.58% from 2025 to 2035, highlighting the increasing reliance on digital communication tools across various sectors. The expansion of the market is driven by factors such as the rising adoption of remote work, technological advancements, and the globalization of businesses. As organizations continue to seek efficient and cost-effective solutions for their communication needs, the online meeting software market is likely to flourish in the coming years.

Technological Advancements

Technological advancements play a pivotal role in shaping the Global Online Meeting Software Market Industry. Innovations such as artificial intelligence, machine learning, and enhanced video conferencing capabilities are transforming how meetings are conducted. These technologies enable features like real-time language translation, automated transcription, and improved user interfaces, which enhance the overall user experience. As organizations increasingly seek sophisticated solutions to meet their communication needs, the market is expected to witness substantial growth. The integration of advanced technologies not only improves functionality but also attracts a broader user base, thereby contributing to the projected market expansion to 220.2 USD Billion by 2035.

Globalization of Businesses

The globalization of businesses significantly influences the Global Online Meeting Software Market Industry. As companies expand their operations across borders, the need for seamless communication tools becomes paramount. Online meeting software facilitates real-time collaboration among teams located in different geographical regions, thereby enhancing productivity and fostering innovation. This trend is particularly relevant in industries such as technology and finance, where timely decision-making is crucial. The increasing interconnectedness of global markets necessitates the adoption of effective online meeting solutions, contributing to the market's growth trajectory. The anticipated rise in market value to 220.2 USD Billion by 2035 reflects the importance of these tools in a globalized business environment.

Rising Adoption of Remote Work

The Global Online Meeting Software Market Industry experiences a notable surge in demand due to the increasing adoption of remote work practices. Organizations worldwide are recognizing the need for effective communication tools that facilitate collaboration among dispersed teams. In 2024, the market is projected to reach 23.4 USD Billion, reflecting a growing reliance on digital platforms for meetings and discussions. This trend is likely to continue as businesses seek to enhance productivity and maintain operational efficiency. The shift towards remote work is not merely a temporary adjustment but appears to be a long-term strategy for many companies, thereby driving the growth of the online meeting software sector.

Increased Focus on Cost Efficiency

Cost efficiency remains a driving force behind the growth of the Global Online Meeting Software Market Industry. Organizations are increasingly recognizing the financial benefits of utilizing online meeting solutions compared to traditional in-person meetings. By reducing travel expenses and minimizing time away from work, companies can allocate resources more effectively. This trend is particularly pronounced in sectors where budget constraints are prevalent. As a result, the demand for cost-effective online meeting solutions is likely to rise, further propelling the market forward. The anticipated compound annual growth rate of 22.58% from 2025 to 2035 underscores the potential for significant market expansion driven by cost-conscious organizations.

Growing Demand for Enhanced Security Features

The growing demand for enhanced security features is a critical driver of the Global Online Meeting Software Market Industry. As organizations increasingly rely on digital communication platforms, concerns regarding data privacy and security have escalated. Users seek solutions that offer robust encryption, secure access controls, and compliance with regulatory standards. This trend is particularly pronounced in sectors such as healthcare and finance, where sensitive information is frequently exchanged. Software providers are responding by integrating advanced security measures into their offerings, thereby attracting organizations that prioritize data protection. The emphasis on security is likely to bolster market growth, as businesses seek reliable solutions to safeguard their communications.

Market Segment Insights

By Application: Corporate Communication (Largest) vs. Telehealth (Fastest-Growing)

The Online Meeting Software Market showcases a varied distribution of market shares among its application segments. Corporate Communication holds the largest share, driven by the increasing need for businesses to facilitate effective and efficient communication across teams and remote workers. This segment remains pivotal as organizations invest in unified communication solutions that enhance collaboration and streamline workflows. In contrast, Telehealth emerges as the fastest-growing segment, fueled by the increasing adoption of digital health solutions and the need for remote healthcare services. The COVID-19 pandemic has accelerated the shift towards telemedicine, highlighting its convenience and accessibility, which continues to bolster growth in this area as more healthcare providers embrace virtual consultations.

Corporate Communication: Dominant vs. Telehealth: Emerging

Corporate Communication stands as the dominant application in the Online Meeting Software Market, characterized by its extensive use in business settings where seamless communication is critical. With an emphasis on collaboration tools, this segment leverages various formats, including video conferencing and instant messaging, to facilitate real-time interactions among employees, clients, and stakeholders. As companies aim for greater operational efficiency and employee engagement, Corporate Communication tools are constantly evolving, incorporating advanced features like AI-driven analytics and integration with other organizational tools. On the other hand, Telehealth represents an emerging segment that has gained significant traction in the aftermath of the pandemic. Its focus on providing healthcare services remotely appeals to both providers and patients, addressing the demands for greater access to medical care. As telemedicine evolves, innovations in patient-tracking tools, electronic health records (EHR) integration, and specialized virtual platforms are becoming prevalent, enhancing the overall user experience and efficiency of healthcare delivery.

By Deployment Type: Cloud-based (Largest) vs. Hybrid (Fastest-Growing)

In the Online Meeting Software Market, the deployment type segment is categorized into cloud-based, on-premises, and hybrid solutions. The cloud-based segment dominates the market, making it the largest deployment model due to its flexibility, scalability, and ease of access. Organizations increasingly prefer cloud solutions for their ability to facilitate remote work and collaboration. In contrast, the on-premises deployment, once popular for offering secure and controlled environments, is witnessing a decline in preference amid rising cloud adoption. Hybrid solutions are capturing attention as they allow businesses to enjoy the advantages of both cloud and on-premises deployments. The growth trends in the deployment type segment are significantly influenced by changing workplace dynamics and technological advancements. Cloud-based solutions are primarily driven by the shift towards remote and flexible work arrangements, with companies seeking innovative, user-friendly tools to enhance productivity. Hybrid models are emerging rapidly, appealing to organizations that require both remote collaboration and local control. This dual capability is fostering considerable growth within this segment, positioning hybrid deployment as the fastest-growing option in the market.

Cloud-based (Dominant) vs. On-premises (Emerging)

The cloud-based deployment model stands out as the dominant choice in the Online Meeting Software Market. With its ability to support real-time collaboration regardless of location, cloud-based platforms have become essential for organizations embracing remote work culture. They provide seamless updates and integration capabilities which are highly valued in today’s fast-paced business environment. In comparison, the on-premises deployment model is becoming less preferred, as organizations evaluate the cost-effectiveness of maintaining hardware and software infrastructure. As businesses weigh security needs against costs, they typically view on-premises as an emerging solution suited for particular industries with stringent regulatory requirements. Overall, while cloud solutions thrive on versatility and accessibility, on-premises options are adapting to carve niche markets.

By End User: Small and Medium Enterprises (Largest) vs. Large Enterprises (Fastest-Growing)

In the Online Meeting Software Market, Small and Medium Enterprises (SMEs) hold the largest share due to their increasing reliance on digital communication tools for collaboration and operational efficiency. The rise of remote work and flexible office arrangements has prompted SMEs to invest significantly in online meeting software, facilitating connectivity and engagement with teams and clients alike. On the other hand, Large Enterprises, while having a smaller market share compared to SMEs, are emerging as the fastest-growing segment, driven by their pursuit of scalability, advanced features, and integration with other enterprise solutions.

Small and Medium Enterprises (Dominant) vs. Large Enterprises (Emerging)

Small and Medium Enterprises (SMEs) are dominating the Online Meeting Software Market due to their capacity for agile decision-making, which leads them to adopt innovative technologies quickly. They prioritize cost-effective solutions that enable seamless communication with both internal teams and external stakeholders, making remote collaboration essential. In contrast, Large Enterprises are in an emerging phase, characterized by their strategic investments in comprehensive online meeting solutions that offer advanced functionalities, greater security, and customizability. As these enterprises expand globally, they are increasingly turning towards robust platforms that can support their growing workforce and complex communication needs.

By Features: Screen Sharing (Largest) vs. Recording (Fastest-Growing)

In the Online Meeting Software Market, screen sharing leads the segment features, making it the most popular choice among users for interactive collaboration. Its ability to allow multiple participants to view shared content in real-time significantly enhances productivity and engagement during virtual meetings. Following closely is the recording feature, which has gained traction due to the increasing demand for meeting documentation and the trend towards remote work, enabling users to revisit discussions at their convenience. The growth trajectory for recording features is particularly noteworthy, driven by the shift towards hybrid work environments that necessitate asynchronous communication. As companies embrace remote work policies, the integration of recording capabilities becomes essential not just for compliance but also for knowledge retention. Moreover, innovations in video compression and storage technologies are facilitating improved recording quality, thus attracting a broader user base within this segment.

Screen Sharing: Dominant vs. Recording: Emerging

Screen sharing stands out as the dominant feature in the Online Meeting Software Market, offering unparalleled ease of collaboration that enables users to visually share their screens with others during virtual meetings. This feature is widely recognized for enhancing communication and facilitating real-time problem-solving among team members. On the other hand, the recording functionality is emerging as a crucial offering, particularly appealing to organizations prioritizing accountability and knowledge retention. The ability to record and replay meetings provides significant value to users wanting to capture key discussions and decisions. While screen sharing continues to excel in user preference, the growing demand for recording features highlights a changing landscape where companies are beginning to place equal importance on preserving and revisiting collaborative content.

By User Type: Business Users (Largest) vs. Educational Users (Fastest-Growing)

In the Online Meeting Software Market, Business Users account for the largest share, driven by the growing need for remote collaboration and communication tools in corporate settings. With an increasing trend towards flexible work arrangements, a substantial portion of the market revenue is attributed to businesses adopting these technologies to enhance productivity and connectivity among teams across different geographical locations. Conversely, Educational Users represent the fastest-growing segment, fueled by the rise of online learning and the necessity for virtual classrooms. Educational institutions are increasingly integrating online meeting solutions to facilitate remote learning, which reflects a significant shift in how educational content is delivered and consumed. This change promotes accessibility and engagement, positioning educational users as a key driver in market expansion.

Business Users: Dominant vs. Educational Users: Emerging

Business Users in the Online Meeting Software Market are characterized by their extensive utilization of these solutions for team meetings, client engagements, and project collaborations. This dominant segment relies on features that enhance user experience, such as screen sharing, integration with productivity tools, and robust security measures. On the other hand, Educational Users are emerging as a vital segment, leveraging online meeting software to create engaging virtual classrooms, enhance student interaction, and facilitate remote education. This group places a premium on user-friendly interfaces and collaborative tools that support diverse learning methods. As educational institutions increasingly invest in technology to deliver quality education remotely, the demand for tailored solutions in this sector is on the rise.

Get more detailed insights about Online Meeting Software Market

Regional Insights

North America : Market Leader in Innovation

North America continues to lead the Online Meeting Software Market, holding a significant share of 11.71 in 2024. The region's growth is driven by the increasing adoption of remote work solutions, advancements in cloud technology, and a strong emphasis on cybersecurity. Regulatory support for digital transformation initiatives further fuels demand, making it a hotbed for innovation and investment in online meeting solutions. The competitive landscape is dominated by key players such as Zoom Video Communications, Microsoft Corporation, and Cisco Systems, all based in the US. These companies are continuously enhancing their offerings to meet the evolving needs of businesses and consumers. The presence of major tech hubs in cities like San Francisco and Seattle also contributes to the region's robust market dynamics, ensuring a steady influx of new technologies and services.

Europe : Emerging Market with Growth Potential

Europe's Online Meeting Software Market is poised for growth, with a market size of 6.98. The region is experiencing a surge in demand for virtual collaboration tools, driven by the rise of remote work and digital communication. Regulatory frameworks promoting digital innovation and data protection are also key growth catalysts, ensuring that businesses can operate securely and efficiently in a digital landscape. Leading countries such as Germany, the UK, and France are at the forefront of this expansion, with significant investments in technology infrastructure. Major players like TeamViewer and Slack Technologies are enhancing their market presence, while local startups are emerging to cater to niche demands. The competitive landscape is vibrant, with a mix of established firms and innovative newcomers driving the market forward.

Asia-Pacific : Rapid Growth in Digital Adoption

The Asia-Pacific region is witnessing rapid growth in the Online Meeting Software Market, with a market size of 4.92. Factors such as increasing internet penetration, a growing remote workforce, and the rise of digital startups are driving demand for online meeting solutions. Governments are also promoting digital initiatives to enhance connectivity and collaboration across the region, further boosting market potential. Countries like China, India, and Japan are leading the charge, with significant investments in technology and infrastructure. The competitive landscape features both global giants and local players, ensuring a diverse range of offerings. Companies like Zoom and Microsoft are expanding their reach, while regional firms are innovating to meet specific local needs, creating a dynamic market environment.

Middle East and Africa : Emerging Market with Untapped Potential

The Middle East and Africa region is an emerging player in the Online Meeting Software Market, with a market size of 0.81. The growth is driven by increasing internet access, mobile device usage, and a shift towards remote work. Governments are investing in digital infrastructure, which is crucial for enhancing connectivity and enabling businesses to adopt online meeting solutions effectively. Countries like South Africa, UAE, and Kenya are leading the way in adopting these technologies. The competitive landscape is evolving, with both international and local players vying for market share. As businesses recognize the importance of virtual collaboration, the demand for innovative online meeting solutions is expected to rise significantly, presenting numerous opportunities for growth.

Key Players and Competitive Insights

The Online Meeting Software Market is currently characterized by intense competition and rapid innovation, driven by the increasing demand for remote collaboration tools. Key players such as Zoom Video Communications (US), Microsoft Corporation (US), and Cisco Systems (US) are at the forefront, each adopting distinct strategies to enhance their market presence. Zoom Video Communications (US) has focused on expanding its product offerings and enhancing user experience through continuous updates and feature enhancements. Microsoft Corporation (US) leverages its existing ecosystem, integrating its meeting software with other Microsoft 365 applications, thereby creating a seamless user experience. Cisco Systems (US) emphasizes security and reliability, positioning its Webex platform as a trusted solution for enterprise clients. Collectively, these strategies contribute to a competitive landscape that is both dynamic and multifaceted.

The market structure appears moderately fragmented, with numerous players vying for market share. Key business tactics include localizing services to cater to regional preferences and optimizing supply chains to ensure reliability and efficiency. The influence of major players is substantial, as they not only set industry standards but also drive innovation through strategic partnerships and technological advancements. This competitive environment fosters a climate where agility and responsiveness to market needs are paramount.

In November 2025, Zoom Video Communications (US) announced a strategic partnership with a leading AI firm to enhance its virtual meeting capabilities. This collaboration aims to integrate advanced AI features, such as real-time language translation and automated meeting summaries, into its platform. The strategic importance of this move lies in Zoom's commitment to maintaining its competitive edge by offering innovative solutions that cater to the evolving needs of users, thereby enhancing user engagement and satisfaction.

In October 2025, Microsoft Corporation (US) unveiled a new feature within Teams that allows for immersive virtual environments during meetings. This development is indicative of Microsoft's focus on creating a more engaging and interactive meeting experience. By investing in virtual reality and augmented reality technologies, Microsoft positions itself as a leader in the next generation of online collaboration tools, potentially reshaping how organizations conduct meetings.

In September 2025, Cisco Systems (US) launched a new security framework for its Webex platform, aimed at enhancing data protection during online meetings. This initiative underscores Cisco's commitment to addressing growing concerns around cybersecurity in the digital meeting space. By prioritizing security, Cisco not only strengthens its value proposition but also builds trust among enterprise clients, which is crucial in a market where data breaches can have severe repercussions.

As of December 2025, current trends in the Online Meeting Software Market are heavily influenced by digitalization, sustainability, and the integration of AI technologies. Strategic alliances are increasingly shaping the competitive landscape, as companies seek to combine strengths to deliver comprehensive solutions. Looking ahead, competitive differentiation is likely to evolve from traditional price-based competition to a focus on innovation, technological advancements, and supply chain reliability. This shift suggests that companies that prioritize these aspects will be better positioned to thrive in an increasingly complex market.

Key Companies in the Online Meeting Software Market market include

Industry Developments

March 2023: Video conferencing platform Zoom plans to expand its smart companion, Zoom IQ, and will work with OpenAI to bolster a more flexible approach to AI.

January 2023: Cordoniq, the secure, smart enterprise video collaboration platform launched new features to address enterprise business needs beyond standard legacy video conferencing software and toward truly secure video collaboration solutions.

Future Outlook

Online Meeting Software Market Future Outlook

The Online Meeting Software Market is projected to grow at a 22.6% CAGR from 2024 to 2035, driven by increasing remote work adoption, technological advancements, and enhanced user experience.

New opportunities lie in:

  • Integration of AI-driven analytics for user engagement insights.
  • Development of industry-specific solutions for healthcare and education sectors.
  • Expansion into emerging markets with localized software offerings.

By 2035, the market is expected to be robust, reflecting substantial growth and innovation.

Market Segmentation

Online Meeting Software Market End User Outlook

  • Small and Medium Enterprises
  • Large Enterprises
  • Government Organizations
  • Educational Institutions

Online Meeting Software Market Features Outlook

  • Screen Sharing
  • Recording
  • Chat Functionality
  • Virtual Backgrounds
  • Integration with Other Tools

Online Meeting Software Market User Type Outlook

  • Individual Users
  • Business Users
  • Educational Users
  • Healthcare Users

Online Meeting Software Market Application Outlook

  • Corporate Communication
  • Education
  • Webinars
  • Virtual Events
  • Telehealth

Online Meeting Software Market Deployment Type Outlook

  • Cloud-based
  • On-premises
  • Hybrid

Report Scope

MARKET SIZE 202423.42(USD Billion)
MARKET SIZE 202528.71(USD Billion)
MARKET SIZE 2035220.25(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)22.6% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledZoom Video Communications (US), Microsoft Corporation (US), Cisco Systems (US), Google LLC (US), LogMeIn (US), RingCentral (US), BlueJeans Network (US), Slack Technologies (US), TeamViewer (DE)
Segments CoveredApplication, Deployment Type, End User, Features, User Type
Key Market OpportunitiesIntegration of artificial intelligence enhances user experience in the Online Meeting Software Market.
Key Market DynamicsRising demand for seamless collaboration tools drives innovation and competition in the online meeting software sector.
Countries CoveredNorth America, Europe, APAC, South America, MEA

Market Highlights

Author
Ankit Gupta
Senior Research Analyst

Ankit Gupta is an analyst in market research industry in ICT and SEMI industry. With post-graduation in "Telecom and Marketing Management" and graduation in "Electronics and Telecommunication" vertical he is well versed with recent development in ICT industry as a whole. Having worked on more than 150+ reports including consultation for fortune 500 companies such as Microsoft and Rio Tinto in identifying solutions with respect to business problems his opinions are inclined towards mixture of technical and managerial aspects.

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FAQs

How much is the Online Meeting Software market?

The market for Online Meeting Software was USD 15.3 Billion in 2022.

What is the market size for 2030 for the Online Meeting Software market?

The analytics market is expected to be USD 79.5 Billion in 2030.

What is the growth rate of the Online Meeting Software market?

The growth rate for the Online Meeting Software market is 22.6% through the forecast period.

Which region held the largest market share in the Online Meeting Software market?

North America region held the largest market share in 2022.

Who are the prominent players in the Online Meeting Software market?

The major players are dominating the market are Zoom, Microsoft, Cisco, Google, GoToMeeting, Verizon, Slack, Join.me, Adobe Connect, AnyMeeting, RingCentral, Zoho, Jitsi, Alibaba, and Lifesize.

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