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    Online Food Delivery Services Market

    ID: MRFR/F-B & N/24034-HCR
    128 Pages
    Varsha More
    October 2025

    Online Food Delivery Services Market Research Report By Service Type (Restaurant-to-Consumer (R2C), Consumer-to-Consumer (C2C), Groceries and Essentials Delivery, Alcohol Delivery), By Business Model (Aggregator Model (Commission-Based), Owned Delivery Model (In-House Fleet), Hybrid Model (Combination of Aggregator and Owned Delivery)), By Order Type (Single Restaurant Delivery, Multiple Restaurant Delivery, Grocery Delivery), By Delivery Type (Standard Delivery, Express Delivery, Scheduled Delivery) and By Regional (North America, Europe, S...

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    Online Food Delivery Services Market Infographic

    Online Food Delivery Services Market Summary

    As per MRFR analysis, the Online Food Delivery Services Market Size was estimated at 165.71 USD Billion in 2024. The Online Food Delivery Services industry is projected to grow from 186.21 USD Billion in 2025 to 597.84 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 12.37 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The Online Food Delivery Services Market is experiencing dynamic growth driven by technological advancements and evolving consumer preferences.

    • Technological integration is reshaping the online food delivery landscape, enhancing user experience and operational efficiency.
    • Sustainability initiatives are gaining traction, with companies increasingly adopting eco-friendly practices to appeal to environmentally conscious consumers.
    • Diverse culinary offerings are becoming a hallmark of the market, catering to a wide range of tastes and dietary preferences across different demographics.
    • Increased smartphone penetration and changing consumer lifestyles are key drivers propelling the growth of the Restaurant-to-Consumer segment in North America.

    Market Size & Forecast

    2024 Market Size 165.71 (USD Billion)
    2035 Market Size 597.84 (USD Billion)
    CAGR (2025 - 2035) 12.37%

    Major Players

    DoorDash (US), Uber Eats (US), Grubhub (US), Just Eat Takeaway (NL), Deliveroo (GB), Zomato (IN), Swiggy (IN), Foodpanda (SG), Postmates (US)

    Online Food Delivery Services Market Trends

    The Online Food Delivery Services Market is currently experiencing a dynamic evolution, driven by changing consumer preferences and technological advancements. As individuals increasingly seek convenience and variety in their dining options, the demand for food delivery services continues to rise. This market encompasses a wide range of offerings, from traditional restaurants to cloud kitchens, catering to diverse culinary tastes. The integration of mobile applications and online platforms has further streamlined the ordering process, enhancing user experience and accessibility. Additionally, partnerships between delivery services and local eateries are becoming more prevalent, allowing for a broader selection of cuisines and fostering community engagement. Moreover, sustainability is emerging as a pivotal consideration within the Online Food Delivery Services Market. Consumers are becoming more conscious of their environmental impact, prompting companies to adopt eco-friendly practices. This includes utilizing biodegradable packaging and optimizing delivery routes to reduce carbon footprints. As the market evolves, it appears that businesses that prioritize sustainability may gain a competitive edge. Overall, the Online Food Delivery Services Market is poised for continued growth, shaped by innovation, consumer demands, and a commitment to responsible practices.

    Technological Integration

    The Online Food Delivery Services Market is witnessing a surge in technological advancements, particularly in mobile applications and artificial intelligence. These innovations enhance user experience by providing personalized recommendations and efficient ordering processes. As technology continues to evolve, it is likely that delivery services will further streamline operations, improving speed and reliability.

    Sustainability Initiatives

    Sustainability is becoming increasingly important in the Online Food Delivery Services Market. Companies are adopting eco-friendly practices, such as using biodegradable packaging and optimizing delivery routes to minimize environmental impact. This trend suggests that businesses prioritizing sustainability may attract a more conscientious consumer base.

    Diverse Culinary Offerings

    The Online Food Delivery Services Market is expanding its range of culinary options, with a growing emphasis on local and international cuisines. This trend reflects consumers' desire for variety and authenticity in their dining experiences. As partnerships between delivery services and local restaurants increase, the market is likely to see a broader selection of food choices.

    The ongoing evolution of consumer preferences towards convenience and digital engagement is reshaping the landscape of the online food delivery services market, suggesting a sustained trajectory of growth and innovation.

    U.S. Department of Commerce

    Online Food Delivery Services Market Drivers

    Changing Consumer Lifestyles

    The evolution of consumer lifestyles plays a pivotal role in shaping the Online Food Delivery Services Market. As individuals become busier with work and personal commitments, the demand for convenient meal solutions has surged. Recent data indicates that around 60 percent of consumers prefer ordering food online rather than cooking at home, reflecting a shift in dining habits. This trend is particularly pronounced among younger demographics, who prioritize convenience and speed. Additionally, the rise of remote work has further fueled this demand, as individuals seek quick meal options during their work-from-home routines. The Online Food Delivery Services Market is thus adapting to these changing preferences, with many platforms offering tailored services to meet the needs of time-constrained consumers. This shift suggests a sustained growth trajectory for the industry as it aligns with modern lifestyle demands.

    Expansion of Delivery Options

    The diversification of delivery options is significantly influencing the Online Food Delivery Services Market. As of October 2025, many platforms are expanding their services beyond traditional restaurant deliveries to include grocery and meal kit deliveries. This expansion caters to a broader audience, appealing to consumers seeking convenience in various aspects of their food purchasing. Moreover, the introduction of subscription models and partnerships with local grocery stores has enhanced the appeal of these services. Data indicates that nearly 30 percent of consumers are now utilizing food delivery services for grocery shopping, showcasing a shift in consumer behavior. This trend not only broadens the market scope but also encourages competition among service providers, leading to improved service quality and innovation. The Online Food Delivery Services Market is thus poised for continued growth as it adapts to these evolving consumer needs.

    Innovative Marketing Strategies

    The implementation of innovative marketing strategies is a crucial driver in the Online Food Delivery Services Market. As competition intensifies, companies are increasingly leveraging digital marketing techniques to attract and retain customers. Data shows that around 70 percent of consumers are influenced by social media promotions and targeted advertisements when choosing food delivery services. This trend has led to the adoption of influencer partnerships and personalized marketing campaigns, which appear to resonate well with younger audiences. Furthermore, loyalty programs and referral incentives are being utilized to enhance customer retention, fostering a sense of community among users. The Online Food Delivery Services Market is thus witnessing a transformation in how brands engage with consumers, suggesting that effective marketing strategies will play a vital role in shaping future growth.

    Health-Conscious Consumer Trends

    The increasing awareness of health and wellness is reshaping the Online Food Delivery Services Market. Consumers are becoming more discerning about their food choices, seeking healthier options that align with their dietary preferences. Recent surveys indicate that approximately 40 percent of consumers are actively looking for nutritious meal options when ordering food online. This trend has prompted many delivery platforms to collaborate with restaurants that offer organic, vegan, and gluten-free options, thereby catering to health-conscious consumers. Additionally, the rise of meal customization features allows users to tailor their orders according to specific dietary needs. This shift towards healthier eating habits suggests that the Online Food Delivery Services Market must continue to innovate and adapt to meet the demands of a more health-aware consumer base, potentially leading to new market opportunities.

    Increased Smartphone Penetration

    The proliferation of smartphones has transformed the Online Food Delivery Services Market. As of October 2025, approximately 80 percent of the population in developed regions owns a smartphone, facilitating easy access to food delivery applications. This trend is not limited to urban areas; even suburban and rural regions are witnessing a surge in smartphone usage. Consequently, consumers are increasingly inclined to order food online, leading to a significant rise in demand for delivery services. The convenience offered by mobile applications, coupled with user-friendly interfaces, appears to be a driving force behind this growth. Furthermore, the integration of payment gateways and real-time tracking features enhances user experience, making online food ordering more appealing. This shift in consumer behavior suggests that the Online Food Delivery Services Market is likely to continue expanding as smartphone adoption rates increase.

    Market Segment Insights

    By Service Type: Restaurant-to-Consumer (R2C) (Largest) vs. Consumer-to-Consumer (C2C) (Fastest-Growing)

    In the Online Food Delivery Services Market, the Restaurant-to-Consumer (R2C) segment holds the largest share, primarily driven by the increasing demand for convenience and a wider variety of food options. R2C services are becoming increasingly popular amongst consumers, as they provide a seamless way to order food from local restaurants through various apps and websites. In contrast, the Consumer-to-Consumer (C2C) model, while currently smaller, is experiencing rapid growth as peer-to-peer delivery services gain traction, especially among younger demographics eager to explore diverse culinary experiences.

    Restaurant-to-Consumer (R2C) (Dominant) vs. Consumer-to-Consumer (C2C) (Emerging)

    The Restaurant-to-Consumer (R2C) segment is characterized by established partnerships with local restaurants and an extensive range of food options available for delivery. This model capitalizes on branded apps and robust logistical frameworks to ensure timely delivery, building consumer loyalty. Conversely, the Consumer-to-Consumer (C2C) segment is emerging with platforms that enable individuals to deliver food to one another, often emphasizing homemade or specialty food items. The growth of C2C is attributed to a rising awareness of unique dietary offerings and a preference for personalized food experiences. As technology facilitates these interactions, the C2C model is poised to disrupt traditional delivery paradigms.

    By Business Model: Aggregator Model (Largest) vs. Hybrid Model (Fastest-Growing)

    In the Online Food Delivery Services Market, the Aggregator Model continues to dominate, capturing the majority of market share. This model connects consumers with various restaurants through a single platform, enabling users to compare options easily. This convenience has made it the preferred choice for consumers, as it offers a wide array of dining options at their fingertips. Conversely, the Hybrid Model is emerging as the fastest-growing segment within the market. This model combines both owned delivery and aggregator aspects, enabling businesses to maintain control over their delivery services while also partnering with third-party platforms. As consumer preferences shift towards more varied dining experiences, the Hybrid Model is poised for significant growth, appealing to both restaurants and consumers alike.

    Aggregator Model (Dominant) vs. Hybrid Model (Emerging)

    The Aggregator Model operates as a platform that consolidates various restaurants, allowing users to browse, order, and have their meals delivered from different establishments within one interface. This model thrives on volume and variety, capturing a broad customer base. It benefits from brand recognition and consumer loyalty as many users prefer the diverse choices available. In contrast, the Hybrid Model combines delivery services managed by the restaurant alongside third-party services, providing flexibility and greater control over the delivery process. This emerging model is appealing to smaller, local restaurants looking to maintain a brand image while leveraging broader platforms for reach, thus catering to a growing demand for personalized delivery options.

    By Order Type: Single Restaurant Delivery (Largest) vs. Grocery Delivery (Fastest-Growing)

    In the Online Food Delivery Services Market, Single Restaurant Delivery is recognized as the largest segment, capturing a significant share of the overall market. This segment thrives due to its efficiency and the strong preferences of consumers for food from preferred dining establishments. Multi-Restaurant Delivery captures a smaller but notable proportion, showcasing the increasing demand for choice among consumers who wish to order from different places at once. Grocery Delivery, while still a developing segment, is gaining traction as convenience-driven options continue to rise in popularity, reflecting a shift in consumer behavior toward online grocery shopping alongside food delivery.

    Single Restaurant Delivery (Dominant) vs. Grocery Delivery (Emerging)

    Single Restaurant Delivery continues to dominate the Online Food Delivery Services Market, leveraging its established relationship with customers and extensive networks of restaurant partners. This segment is characterized by a straightforward ordering process and an enhanced customer experience, offering a wide variety of food options from favorite local restaurants. In contrast, Grocery Delivery is emerging as a vital service that reflects the changing consumer needs for convenience and immediacy. With increasing partnerships between grocery chains and delivery platforms, this segment is quickly evolving to offer a comprehensive food purchasing experience, combining groceries and meal solutions. Both segments cater to distinct customer preferences while competing for a share of the ever-expanding market.

    By Delivery Type: Standard Delivery (Largest) vs. Express Delivery (Fastest-Growing)

    In the Online Food Delivery Services Market, delivery types are critical to consumer preferences. Standard Delivery holds the largest share, as it provides an economical option for customers who value reliability over speed. This delivery method appeals to a broad customer base, helping service providers maintain steady market presence. On the other hand, Express Delivery has emerged as a significant player, catering to the increasing demand for fast food service. With shifting consumer expectations, providers are adapting and innovating to enhance service efficiency.

    Standard Delivery (Dominant) vs. Express Delivery (Emerging)

    Standard Delivery remains the dominant segment in the Online Food Delivery Services Market due to its cost-effectiveness and reliability. It attracts customers who prefer a budget-friendly option, offering a broader appeal to various demographics. Furthermore, this method allows for more flexible scheduling, which is appealing to consumers planning meals in advance. Conversely, Express Delivery is becoming an emerging force, capturing consumers' attention with its promise of speed. As customers increasingly seek instant gratification, restaurants and delivery services are investing in logistics and technology, positioning Express Delivery as a major growth driver in the market.

    Get more detailed insights about Online Food Delivery Services Market

    Regional Insights

    North America : Market Leader in Delivery Services

    North America is the largest market for online food delivery services, accounting for approximately 45% of the global market share. The growth is driven by increasing consumer demand for convenience, technological advancements, and a robust regulatory framework that supports e-commerce. The region's strong infrastructure and high smartphone penetration further enhance service accessibility, making it a prime market for food delivery services. The United States is the leading country in this sector, with major players like DoorDash, Uber Eats, and Grubhub dominating the landscape. The competitive environment is characterized by aggressive marketing strategies and partnerships with local restaurants. Canada also shows significant growth, contributing to the overall market with a share of around 10%.

    Europe : Emerging Trends in Food Delivery

    Europe is witnessing a rapid expansion in the online food delivery market, holding approximately 30% of the global share. Key growth drivers include urbanization, changing consumer lifestyles, and an increasing preference for online ordering. Regulatory support for digital services and food safety standards also play a crucial role in shaping the market landscape, particularly in countries like the UK and Germany, which are the largest markets in the region. The competitive landscape is vibrant, with key players such as Just Eat Takeaway and Deliveroo leading the charge. The presence of local startups and international giants fosters innovation and service diversification. Countries like France and Italy are also emerging as significant players, contributing to the overall growth with their unique culinary offerings and delivery models.

    Asia-Pacific : Rapid Growth and Innovation

    Asia-Pacific is rapidly becoming a powerhouse in the online food delivery market, accounting for about 20% of the global share. The region's growth is fueled by a burgeoning middle class, increasing smartphone usage, and a shift towards digital solutions in food services. Countries like India and China are at the forefront, with a significant rise in demand for food delivery services, supported by favorable regulations and government initiatives promoting e-commerce. India's Zomato and Swiggy are leading players, while Foodpanda has a strong presence in Southeast Asia. The competitive landscape is marked by intense rivalry and innovation, with companies continuously enhancing their service offerings. The region's diverse culinary landscape also contributes to the growing popularity of food delivery services, catering to a wide range of consumer preferences.

    Middle East and Africa : Emerging Market Potential

    The Middle East and Africa region is witnessing a burgeoning online food delivery market, holding approximately 5% of the global share. Key growth drivers include urbanization, a young population, and increasing internet penetration. Countries like the UAE and South Africa are leading the charge, with a growing appetite for convenience and diverse food options. Regulatory frameworks are gradually evolving to support e-commerce, enhancing market potential. The competitive landscape features local players like Jumia Food and international entrants like Uber Eats. The region's unique culinary diversity and cultural influences create opportunities for innovative delivery models. As consumer preferences shift towards online ordering, the market is poised for significant growth, attracting investments and fostering new business models.

    Key Players and Competitive Insights

    The Online Food Delivery Services Market is currently characterized by intense competition and rapid evolution, driven by changing consumer preferences and technological advancements. Major players such as DoorDash (US), Uber Eats (US), and Just Eat Takeaway (NL) are at the forefront, each adopting distinct strategies to enhance their market positioning. DoorDash (US) focuses on expanding its delivery network and enhancing customer experience through innovative features, while Uber Eats (US) emphasizes partnerships with local restaurants to diversify its offerings. Just Eat Takeaway (NL) is pursuing aggressive regional expansion, particularly in emerging markets, which reflects a broader trend of companies seeking to capture new customer bases.

    The competitive structure of the market appears moderately fragmented, with numerous players vying for market share. Key tactics employed by these companies include localizing services to cater to regional tastes and optimizing supply chains to improve efficiency. This collective approach not only enhances customer satisfaction but also strengthens brand loyalty, thereby shaping a competitive environment where agility and responsiveness are paramount.

    In September 2025, DoorDash (US) announced a strategic partnership with a leading grocery chain to expand its delivery services beyond restaurants. This move is significant as it positions DoorDash to tap into the growing demand for grocery delivery, thereby diversifying its revenue streams and enhancing its competitive edge. The partnership is likely to attract a broader customer base, particularly among consumers seeking convenience in their shopping habits.

    In August 2025, Uber Eats (US) launched a new AI-driven feature that personalizes food recommendations based on user preferences and order history. This innovation underscores the company's commitment to leveraging technology to enhance user experience. By integrating AI into its platform, Uber Eats (US) not only improves customer engagement but also differentiates itself in a crowded market, potentially leading to increased order frequency and customer retention.

    In July 2025, Just Eat Takeaway (NL) completed the acquisition of a regional food delivery service in Southeast Asia, marking a strategic move to bolster its presence in a high-growth market. This acquisition is indicative of the company's strategy to capitalize on the burgeoning demand for food delivery services in the region. By integrating local expertise and operational capabilities, Just Eat Takeaway (NL) is likely to enhance its competitive positioning and drive growth in a rapidly evolving landscape.

    As of October 2025, the Online Food Delivery Services Market is witnessing trends such as digitalization, sustainability, and the integration of artificial intelligence. These trends are reshaping competitive dynamics, with companies increasingly forming strategic alliances to enhance their service offerings and operational efficiencies. The shift from price-based competition to a focus on innovation, technology, and supply chain reliability is becoming evident, suggesting that future competitive differentiation will hinge on the ability to adapt to consumer needs and leverage technological advancements.

    Key Companies in the Online Food Delivery Services Market market include

    Industry Developments

    • Q2 2024: Uber Eats launches autonomous food delivery service in Tokyo Uber Eats announced the launch of its first autonomous food delivery service in Tokyo, partnering with robotics firm Cartken to deploy self-driving delivery robots in select districts.
    • Q2 2024: Just Eat Takeaway.com appoints new CEO to drive profitability Just Eat Takeaway.com named Claire Valoti as its new CEO, tasking her with leading the company’s next phase of growth and focusing on operational profitability.
    • Q2 2024: DoorDash acquires Finnish delivery startup Wolt for $8.1 billion DoorDash completed its acquisition of Wolt, expanding its presence in Europe and strengthening its international operations in the online food delivery sector.
    • Q3 2024: Zomato raises $400 million in new funding round led by Temasek Indian food delivery giant Zomato secured $400 million in a funding round led by Temasek, aiming to expand its quick commerce and delivery infrastructure.
    • Q3 2024: Delivery Hero announces partnership with Carrefour for grocery delivery in Europe Delivery Hero entered a strategic partnership with Carrefour to offer on-demand grocery delivery services across several European countries through its platform.
    • Q4 2024: Uber Eats launches drone delivery pilot in Dallas Uber Eats began piloting drone food deliveries in Dallas, Texas, in collaboration with FAA-approved drone operator ModalAI, targeting faster last-mile delivery.
    • Q4 2024: Meituan launches new AI-powered logistics hub in Shanghai Chinese food delivery leader Meituan opened a new AI-powered logistics hub in Shanghai to optimize delivery routes and reduce operational costs.
    • Q1 2025: Swiggy files for $1 billion IPO on Mumbai stock exchange Indian food delivery platform Swiggy filed for an initial public offering (IPO) to raise up to $1 billion, aiming to fund expansion and technology upgrades.
    • Q1 2025: Just Eat Takeaway.com launches subscription-based meal plan in UK Just Eat Takeaway.com introduced a new subscription-based meal plan in the UK, offering customers unlimited free deliveries for a monthly fee.
    • Q2 2025: DoorDash partners with Walmart to expand grocery delivery in Canada DoorDash announced a partnership with Walmart to provide on-demand grocery delivery services across major Canadian cities, expanding its non-restaurant offerings.
    • Q2 2025: Glovo secures $250 million in Series F funding to accelerate European expansion Spanish delivery app Glovo raised $250 million in a Series F funding round, with plans to expand its footprint in Central and Eastern Europe.
    • Q2 2025: Meituan receives regulatory approval for autonomous delivery vehicles in Beijing Meituan announced it has received regulatory approval to deploy autonomous delivery vehicles on public roads in Beijing, marking a milestone for its logistics innovation.

    Future Outlook

    Online Food Delivery Services Market Future Outlook

    The Online Food Delivery Services Market is projected to grow at a 12.37% CAGR from 2024 to 2035, driven by technological advancements, changing consumer preferences, and increased urbanization.

    New opportunities lie in:

    • Integration of AI-driven logistics for optimized delivery routes.
    • Expansion of subscription-based meal plans targeting health-conscious consumers.
    • Development of partnerships with local farms for fresh ingredient sourcing.

    By 2035, the market is expected to be robust, reflecting substantial growth and innovation.

    Market Segmentation

    Online Food Delivery Services Market Order Type Outlook

    • Single Restaurant Delivery
    • Multiple Restaurant Delivery
    • Grocery Delivery

    Online Food Delivery Services Market Service Type Outlook

    • Restaurant-to-Consumer (R2C)
    • Consumer-to-Consumer (C2C)
    • Groceries and Essentials Delivery
    • Alcohol Delivery

    Online Food Delivery Services Market Delivery Type Outlook

    • Standard Delivery
    • Express Delivery
    • Scheduled Delivery

    Online Food Delivery Services Market Business Model Outlook

    • Aggregator Model
    • Owned Delivery Model
    • Hybrid Model

    Report Scope

    MARKET SIZE 2024165.71(USD Billion)
    MARKET SIZE 2025186.21(USD Billion)
    MARKET SIZE 2035597.84(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR)12.37% (2024 - 2035)
    REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2024
    Market Forecast UnitsUSD Billion
    Key Companies ProfiledMarket analysis in progress
    Segments CoveredMarket segmentation analysis in progress
    Key Market OpportunitiesIntegration of artificial intelligence to enhance customer personalization in the Online Food Delivery Services Market.
    Key Market DynamicsRising consumer demand for convenience drives innovation and competition in the Online Food Delivery Services Market.
    Countries CoveredNorth America, Europe, APAC, South America, MEA

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    FAQs

    What is the current valuation of the Online Food Delivery Services Market in 2025?

    The market valuation stands at 165.71 USD Billion in 2025.

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