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Insurance Brokerage Market

ID: MRFR/BS/39096-HCR
200 Pages
Aarti Dhapte
October 2025

Insurance Brokerage Market Research Report By Service Type (Personal Lines, Commercial Lines, Reinsurance, Employee Benefits), By Distribution Channel (Direct Sales, Brokerage Firms, Online Platforms, Insurance Agents), By Client Type (Individuals, Small and Medium Enterprises, Large Corporations), By Insurance Type (Life Insurance, Health Insurance, Property Insurance, Casualty Insurance) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Industry Forecast to 2035

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Insurance Brokerage Market Summary

As per MRFR analysis, the Insurance Brokerage Market Size was estimated at 59.11 USD Billion in 2024. The Insurance Brokerage industry is projected to grow from 61.22 USD Billion in 2025 to 86.94 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 3.57 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Insurance Brokerage Market is experiencing a transformative shift driven by digital advancements and evolving consumer needs.

  • Digital transformation is reshaping the Insurance Brokerage Market, enhancing operational efficiency and customer engagement.
  • In North America, the personal lines segment remains the largest, while the Asia-Pacific region is witnessing rapid growth in commercial lines.
  • Brokerage firms continue to dominate the market, yet online platforms are emerging as the fastest-growing segment.
  • Technological advancements and increased focus on cybersecurity are key drivers propelling market growth.

Market Size & Forecast

2024 Market Size 59.11 (USD Billion)
2035 Market Size 86.94 (USD Billion)
CAGR (2025 - 2035) 3.57%

Major Players

Marsh & McLennan Companies (US), Aon plc (GB), Willis Towers Watson (GB), Arthur J. Gallagher & Co. (US), Brown & Brown, Inc. (US), Lockton Companies (US), Hub International Limited (CA), BB&T Insurance Services (US), Crawford & Company (US)

Insurance Brokerage Market Trends

The Insurance Brokerage Market is currently experiencing a dynamic evolution, driven by various factors that shape its landscape. The increasing complexity of insurance products, coupled with heightened consumer expectations, necessitates a more personalized approach to brokerage services. As clients seek tailored solutions, brokers are adapting by leveraging technology to enhance customer engagement and streamline operations. This shift towards digitalization not only improves efficiency but also fosters stronger relationships between brokers and their clients, ultimately leading to improved satisfaction and retention rates. Moreover, regulatory changes and the growing emphasis on risk management are influencing the strategies employed within the Insurance Brokerage Market. Brokers are now more focused on providing comprehensive risk assessments and advisory services, which align with the evolving needs of businesses and individuals alike. This trend indicates a potential shift from traditional transactional roles to more consultative positions, where brokers act as trusted advisors. As the market continues to evolve, the ability to adapt to these changes will be crucial for brokers aiming to maintain a competitive edge in this ever-changing environment.

Digital Transformation

The Insurance Brokerage Market is witnessing a significant shift towards digital platforms. Brokers are increasingly utilizing technology to enhance service delivery, streamline processes, and improve client interactions. This trend reflects a broader movement towards automation and data analytics, which enables brokers to offer more personalized and efficient services.

Focus on Risk Management

There is a growing emphasis on risk management within the Insurance Brokerage Market. Brokers are shifting their focus from merely selling policies to providing comprehensive risk assessments and advisory services. This trend suggests a transformation in the broker-client relationship, where brokers are seen as trusted advisors rather than just intermediaries.

Sustainability Initiatives

Sustainability is becoming a key consideration in the Insurance Brokerage Market. Brokers are increasingly integrating environmental, social, and governance (ESG) factors into their offerings. This trend indicates a response to consumer demand for responsible business practices and reflects a broader societal shift towards sustainability.

Insurance Brokerage Market Drivers

Regulatory Changes

Regulatory changes are a significant driver in the Insurance Brokerage Market, influencing how brokers operate and interact with clients. Governments worldwide are increasingly implementing stricter regulations aimed at enhancing consumer protection and ensuring transparency in insurance transactions. For instance, the introduction of data protection laws has compelled brokers to adopt more robust compliance measures. In 2025, it is projected that compliance costs for brokers may rise by approximately 15% due to these regulatory demands. While these changes can pose challenges, they also create opportunities for brokers to differentiate themselves by demonstrating their commitment to ethical practices and customer service. As a result, the evolving regulatory landscape is likely to shape the strategies of firms within the Insurance Brokerage Market, compelling them to adapt and innovate.

Emerging Markets Expansion

The Insurance Brokerage Market is poised for growth through expansion into emerging markets. As economies in developing regions continue to grow, there is a rising demand for insurance products and services. In 2025, it is projected that the insurance penetration rate in these markets could increase by 5%, creating new opportunities for brokers. This trend is encouraging established firms to explore partnerships and acquisitions in these regions to capitalize on the burgeoning demand. Additionally, the expansion into emerging markets allows brokers to diversify their portfolios and reduce reliance on saturated markets. Consequently, the pursuit of growth in these areas is likely to be a key driver in the Insurance Brokerage Market, as firms seek to leverage new opportunities and enhance their market presence.

Technological Advancements

The Insurance Brokerage Market is experiencing a notable transformation due to rapid technological advancements. Innovations such as artificial intelligence, machine learning, and big data analytics are reshaping how brokers operate. These technologies enable brokers to analyze vast amounts of data, leading to more accurate risk assessments and personalized insurance solutions. In 2025, it is estimated that over 60% of brokers will utilize AI-driven tools to enhance customer service and streamline operations. This shift not only improves efficiency but also fosters a more competitive landscape, as brokers who adopt these technologies can offer better pricing and tailored products. Consequently, the integration of technology is likely to drive growth in the Insurance Brokerage Market, as firms that embrace these changes position themselves favorably against traditional competitors.

Increased Focus on Cybersecurity

As the Insurance Brokerage Market evolves, the focus on cybersecurity has intensified. With the rise of digital platforms and online transactions, brokers are increasingly vulnerable to cyber threats. In 2025, it is estimated that cyberattacks could cost the insurance sector billions, prompting brokers to prioritize cybersecurity measures. This heightened awareness is leading to increased investments in secure technologies and training for staff to mitigate risks. Furthermore, clients are becoming more concerned about the security of their personal information, which influences their choice of brokers. As a result, firms that demonstrate robust cybersecurity practices are likely to gain a competitive edge in the Insurance Brokerage Market, as they build trust and confidence among clients.

Consumer Demand for Customization

The Insurance Brokerage Market is witnessing a growing consumer demand for customized insurance products. As clients become more informed and discerning, they seek tailored solutions that address their specific needs and preferences. This trend is particularly evident among millennials and Generation Z, who prioritize personalized experiences. In 2025, it is anticipated that nearly 70% of consumers will prefer brokers who can offer bespoke insurance solutions. This shift is prompting brokers to enhance their service offerings and develop innovative products that cater to diverse client segments. Consequently, the ability to provide customized services is becoming a critical differentiator in the Insurance Brokerage Market, driving competition and encouraging brokers to invest in customer relationship management tools and data analytics.

Market Segment Insights

By Service Type: Personal Lines (Largest) vs. Commercial Lines (Fastest-Growing)

In the Insurance Brokerage Market, the service type segment is characterized by significant differentiation among its core values: Personal Lines, Commercial Lines, Reinsurance, and Employee Benefits. Personal Lines holds the largest market share, primarily driven by individual consumer needs for auto, home, and health insurance. Meanwhile, Commercial Lines represent the fastest-growing segment, spurred by an increase in small and medium enterprises seeking tailored coverage to mitigate business risks. These dynamics reflect a robust demand for various insurance solutions across different consumer segments.

Commercial Lines (Dominant) vs. Reinsurance (Emerging)

Commercial Lines are currently regarded as the dominant category within the Insurance Brokerage Market, catering to a diverse clientele that includes businesses and organizations seeking comprehensive coverage solutions. This segment encompasses various types of insurance, such as property, liability, and workers' compensation, reflecting the growing awareness among companies about risk management. On the other hand, Reinsurance stands as an emerging segment that provides insurers with additional protection against large claims and catastrophic losses. As the insurance landscape evolves, reinsurers are adapting to new market needs, highlighting their crucial role in fostering stability and resilience in the overall insurance system.

By Distribution Channel: Brokerage Firms (Largest) vs. Online Platforms (Fastest-Growing)

In the Insurance Brokerage Market, brokerage firms currently hold the largest market share among distribution channels. Their established relationships with insurance providers and extensive customer bases contribute significantly to their dominance. Direct sales by insurers also represent a notable portion, appealing to consumers seeking straightforward purchasing options. Online platforms are gaining traction, rapidly increasing their share due to the growing consumer preference for convenience and accessibility in purchasing insurance online.

Brokerage Firms (Dominant) vs. Online Platforms (Emerging)

Brokerage firms represent the dominant force in the Insurance Brokerage Market, leveraging strong partnerships with various insurance companies to provide customers with a wide range of options. This traditional approach offers personalized service that many clients still prefer. In contrast, online platforms are emerging rapidly, appealing to a tech-savvy segment of the market that values convenience and efficiency. With their user-friendly interfaces and instant access to information, online platforms are reshaping how customers engage with insurance products, often targeting younger demographics that favor digital interactions. The competition between these segments drives innovation and diversification in service offerings.

By Client Type: Individuals (Largest) vs. Small and Medium Enterprises (Fastest-Growing)

The insurance brokerage market showcases varied client segments, with Individuals holding the largest share, as they seek personalized services and customized coverage. In contrast, Small and Medium Enterprises (SMEs) have emerged as a rapidly growing segment, driven by the need for specialized insurance solutions tailored to their unique operational risks. This competition among segments fuels innovation and service diversity in the insurance brokerage space. Examining growth trends, the surge in SMEs can be attributed to the increasing awareness of risk management needs among business owners. Additionally, Individuals continue to demand more comprehensive coverage options in a fluctuating economic landscape. Their distinct requirements prompt brokers to adapt and evolve, catering to both segments more effectively, underscoring the dynamic nature of this market.

Individuals (Dominant) vs. Small and Medium Enterprises (Emerging)

Individuals represent the dominant client type in the insurance brokerage market, primarily due to their demand for tailored policies that address individual needs, such as health, auto, and home insurance. This segment is characterized by a diverse demographic, ranging from young professionals to retirees, all seeking reliable brokerage services for personal protection. In contrast, Small and Medium Enterprises have emerged as a significant force in the market, requiring specialized coverage solutions to safeguard their operations against a unique set of risks. This client type is often more agile and responsive to market changes, propelling the development of innovative insurance products that meet their evolving demands.

By Insurance Type: Life Insurance (Largest) vs. Health Insurance (Fastest-Growing)

In the Insurance Brokerage Market, the distribution of market share among various insurance types reveals significant insights. Life Insurance remains the largest segment, driven by the increasing awareness of long-term financial security and estate planning. Health Insurance follows closely as a critical segment, shaped by rising medical costs and a greater emphasis on health and wellness among consumers. Additionally, Property and Casualty Insurance segments maintain a steady presence, catering to distinct needs within both individual and commercial frameworks.

Life Insurance (Dominant) vs. Health Insurance (Emerging)

Life Insurance, as the dominant segment in the Insurance Brokerage Market, is characterized by widespread consumer demand due to its essential role in financial planning and risk management. It provides clients with benefits for their beneficiaries, ensuring financial security upon the insured's death. Conversely, Health Insurance is labeled as the emerging segment, rapidly gaining traction due to escalating healthcare costs and the growing importance of preventive care. This segment is fueled by innovations in health coverage and a shift towards personalized care plans, appealing to a market increasingly focused on health resilience.

Get more detailed insights about Insurance Brokerage Market

Regional Insights

The Insurance Brokerage Market, valued at 57.07 USD Billion in 2023, showcases a robust regional segmentation with notable valuations across different areas. North America dominates the market with a valuation of 24.0 USD Billion in 2023, making it the most significant contributor due to a mature insurance landscape and high demand for diverse brokerage services. Europe follows with a valuation of 15.0 USD Billion, benefiting from regulatory advancements and increased digitalization in insurance offerings. The APAC region, valued at 12.0 USD Billion, is experiencing rapid growth driven by emerging economies and rising insurance awareness among consumers.

South America and MEA hold smaller market shares, valued at 3.5 USD Billion and 2.57 USD Billion, respectively; however, they present considerable growth opportunities as the industries in these regions mature and adapt to global standards. The market growth across these regions is influenced by trends such as digital transformation, regulatory changes, and the growing need for risk management solutions, while challenges include varying regulations and economic fluctuations. As a whole, the Insurance Brokerage Market data provides valuable insights into expanding opportunities and evolving market dynamics, reinforcing the competitive landscape across these key regions.

Insurance Brokerage Market Regional Image

Key Players and Competitive Insights

The Insurance Brokerage Market is characterized by a dynamic landscape where numerous players compete to provide innovative insurance solutions to diverse clients. With the increasing complexity of risk management and insurance needs, brokerage firms are positioned as critical intermediaries that navigate the intricacies of policy offerings, pricing, and client-specific requirements. This market presents both opportunities and challenges, with companies striving to differentiate themselves through technology adoption, enhanced service delivery, and expert advisory capabilities. 

The competitive insights within this sector reveal essential trends, including the rise of data analytics, digital transformation, and the increasing importance of regulatory compliance in shaping brokerage strategies. The continuous evolution of customer preferences and expectations further drives firms to innovate, ensuring they remain agile in a rapidly changing environment. Alliant Insurance Services has established a strong foothold in the Insurance Brokerage Market by leveraging its robust portfolio of services and wide-ranging expertise. The company's reputation for providing tailored solutions to meet the specific needs of various industries enhances its value proposition to clients.

Alliant Insurance Services is known for its significant investments in technology, which allows for more efficient processes and improved client engagement. 

Furthermore, the company's commitment to fostering long-term relationships with clients ensures a steady stream of business and repeat engagements. Alliant's capabilities in risk management and strategic advisory services position it as a trusted partner for organizations seeking comprehensive insurance coverage. Its emphasis on cultivating a collaborative culture among its team members enables Alliant to deliver specialized insights and solutions that support clients in achieving their objectives.AmWINS Group holds a prominent position in the Insurance Brokerage Market, recognized for its extensive network and diverse product offerings.

With an emphasis on wholesale brokerage and risk management, AmWINS has cultivated strong relationships with both clients and insurance carriers, allowing it to provide unique solutions tailored to specific market needs. The firm demonstrates significant strengths in specialty insurance lines, which enables it to cater to niche markets effectively. 

AmWINS Group consistently focuses on enhancing its operational efficiencies through the use of advanced technology platforms, positioning itself ahead of competitors in terms of service delivery. The company’s solid track record of expertise across various sectors ensures that it remains a preferred choice for clients looking for innovative insurance solutions. AmWINS Group’s strategic initiatives further solidify its market presence and allow it to adapt to changing market dynamics while maintaining its competitive edge.

Key Companies in the Insurance Brokerage Market market include

Industry Developments

  • Q2 2025: Brown & Brown, Inc. has announced a definitive agreement to acquire RSC Topco, Inc., the parent company of Accession Risk Management Group, for $9.825 billion on a cash and debt-free basis. Brown & Brown will acquire Accession Risk Management Group, which includes Risk Strategies and One80 Intermediaries, for $9.825 billion. The deal, expected to close in Q3 2025, will expand Brown & Brown’s specialty capabilities and market reach in the U.S. and Canada.
  • Q4 2024: Gallagher to Buy AssuredPartners for $13.5B to Increase Mid-Market Reach Arthur J. Gallagher announced an agreement to acquire AssuredPartners for $13.45 billion in cash, aiming to expand its presence in the U.S. middle-market property/casualty and employee benefits sectors.
  • Q3 2024: Marsh McLennan to Buy TIH’s McGriff Insurance for $7.75B Marsh McLennan agreed to acquire McGriff Insurance Services, a U.S. retail broker, for $7.75 billion, funded by cash and debt, to strengthen its retail brokerage operations.
  • Q1 2025: Global insurance broker Arthur J. Gallagher & Co. announced the acquisition of Waltham, Massachusetts-based Agilis Partners LLC. Arthur J. Gallagher & Co. acquired Agilis Partners LLC, a Massachusetts-based insurance brokerage, as part of its ongoing expansion strategy.
  • Q1 2024: Superior Insurance Partners enters the top 100 list at #64 with $67.6 million in revenue (a 172.6% YoY increase). Superior completed nine publicly announced transaction in 2024, after having done no prior acquisitions. Superior Insurance Partners completed nine publicly announced acquisitions in 2024, marking its first year of M&A activity and propelling it into the top 100 insurance brokers by revenue.
  • Q1-Q2 2025: BroadStreet Leads Buyers BroadStreet Partners recorded the most insurance brokerage transactions in the first half of 2025 with 39 acquisitions, followed by Hub International with 27 and Inszone with 18.
  • Q1-Q2 2025: Keystone Agency Partners and World Insurance Associates each announced 17 purchases. Keystone Agency Partners and World Insurance Associates each completed 17 insurance brokerage acquisitions in the first half of 2025, highlighting continued consolidation among private equity-backed firms.

Future Outlook

Insurance Brokerage Market Future Outlook

The Insurance Brokerage Market is projected to grow at a 3.57% CAGR from 2024 to 2035, driven by digital transformation, regulatory changes, and evolving customer needs.

New opportunities lie in:

  • Integration of AI-driven risk assessment tools
  • Expansion into emerging markets with tailored insurance products
  • Development of subscription-based insurance models for niche markets

By 2035, the market is expected to be robust, adapting to technological advancements and customer demands.

Market Segmentation

Insurance Brokerage Market Client Type Outlook

  • Individuals
  • Small and Medium Enterprises
  • Large Corporations

Insurance Brokerage Market Service Type Outlook

  • Personal Lines
  • Commercial Lines
  • Reinsurance
  • Employee Benefits

Insurance Brokerage Market Insurance Type Outlook

  • Life Insurance
  • Health Insurance
  • Property Insurance
  • Casualty Insurance

Insurance Brokerage Market Distribution Channel Outlook

  • Direct Sales
  • Brokerage Firms
  • Online Platforms
  • Insurance Agents

Report Scope

MARKET SIZE 202459.11(USD Billion)
MARKET SIZE 202561.22(USD Billion)
MARKET SIZE 203586.94(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)3.57% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledMarket analysis in progress
Segments CoveredMarket segmentation analysis in progress
Key Market OpportunitiesIntegration of artificial intelligence to enhance customer service and streamline operations in the Insurance Brokerage Market.
Key Market DynamicsTechnological advancements and regulatory changes are reshaping competitive dynamics in the Insurance Brokerage Market.
Countries CoveredNorth America, Europe, APAC, South America, MEA

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FAQs

What is the current valuation of the Insurance Brokerage Market as of 2024?

The Insurance Brokerage Market was valued at 59.11 USD Billion in 2024.

What is the projected market valuation for the Insurance Brokerage Market in 2035?

The market is projected to reach a valuation of 86.94 USD Billion by 2035.

What is the expected CAGR for the Insurance Brokerage Market from 2025 to 2035?

The expected CAGR for the Insurance Brokerage Market during the forecast period 2025 - 2035 is 3.57%.

Which companies are considered key players in the Insurance Brokerage Market?

Key players include Marsh & McLennan Companies, Aon plc, Willis Towers Watson, and Arthur J. Gallagher & Co.

How do personal lines and commercial lines compare in terms of market valuation?

In 2024, personal lines were valued at 15.0 USD Billion, while commercial lines reached 20.0 USD Billion.

What is the market valuation for employee benefits in the Insurance Brokerage sector?

The employee benefits segment was valued at 14.11 USD Billion in 2024 and is expected to grow.

What distribution channels are utilized in the Insurance Brokerage Market?

Distribution channels include direct sales, brokerage firms, online platforms, and insurance agents.

What was the valuation of brokerage firms in 2024?

Brokerage firms were valued at 20.0 USD Billion in 2024.

How does the valuation of large corporations compare to small and medium enterprises in the market?

In 2024, large corporations were valued at 24.11 USD Billion, while small and medium enterprises reached 20.0 USD Billion.

What are the projected valuations for life and health insurance segments by 2035?

Life insurance is projected to grow from 15.0 USD Billion in 2024, while health insurance is expected to rise from 12.0 USD Billion.

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