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India Generative AI in Fulfillment Logistics Market Research Report By Offerings (Solution, Services), By Type (VAE, GANs, RNNs, LSTM Networks), By Application (Warehouse Operations, Optimization and Management, Supply Chain Operations, Predictive Maintenance, Logistics Network Design, Inventory Management, Fraud Detection, Autonomous Robotics, Data Analytics & Reporting), and By Industrial vertical (Automotive, Pharmaceutical & Healthcare, Semiconductors & Electronics, Retail & E-Commerce, Food)- Forecast to 2035


  • ID: MRFR/ICT/62960-HCR
  • | Pages: 200
  • | Author: Aarti Dhapte
  • | Publish Date: Sep 2025

India Generative AI in Fulfillment Logistics Market Overview

As per MRFR analysis, the India Generative AI in Fulfillment Logistics Market Size was estimated at 17.21 (USD Billion) in 2023.The India Generative AI in Fulfillment Logistics Market is expected to grow from 24.72(USD Billion) in 2024 to 1,700 (USD Billion) by 2035. The India Generative AI in Fulfillment Logistics Market CAGR (growth rate) is expected to be around 46.906% during the forecast period (2025 - 2035).

Key India Generative AI in Fulfillment Logistics Market Trends Highlighted

The growing need for automation and efficiency in supply chain operations is driving a substantial evolution in the India generative AI in fulfillment logistics market. Given the importance of logistics to India's explosive economic growth, government programs like "Make in India" and "Digital India" have accelerated the adoption of new technologies.

In order to improve customer service, optimize routes, and streamline procedures, the Indian logistics industry is now adopting generative AI technologies. This change is brought about by the need for improved inventory control and cost reduction, which will make the logistics system more responsive and flexible.

Additionally, there is a growing chance to investigate enhanced predictive analytics, which can assist businesses in anticipating client demand and modifying their logistical processes appropriately. This possibility is further highlighted by the expansion of e-commerce in India, where companies are searching for creative ways to satisfy customers' demands for quick delivery.

Additionally, businesses are spending money on last-mile delivery systems that use generative AI to increase productivity through data-driven decision-making and automation. The potential of generative AI for real-time data processing and improved operational insights has recently come to the attention of industry.

AI is being used by businesses to enhance delivery times, decrease human error, and customize consumer interactions. Innovation and the investigation of novel solutions suited to the Indian market are encouraged by the growing cooperation between logistics providers and IT firms.The interaction of these factors points to a changing fulfillment logistics environment in India, where generative AI is expected to be crucial in determining the direction of the sector.

India Generative Ai In Fulfillment Logistics Market size

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

Rapid Digital Transformation in India

The ongoing digital transformation across various sectors in India is significantly driving the growth of the India Generative AI in Fulfillment Logistics Market. The Indian government has launched initiatives like Digital India, aiming to enhance digital infrastructure and improve urban logistics efficiencies.

According to a report by the Ministry of Electronics and Information Technology, the digital economy in India is projected to reach USD 1 trillion by 2025, supported by the increasing use of cloud computing, automation, and artificial intelligence technologies within logistics and supply chain management.

Major players like Flipkart and Amazon are investing heavily in generative Artificial Intelligence solutions to automate their fulfillment processes, indicating a growing trend in the adoption of AI technologies to enhance operational efficiency and reduce costs in the logistics sector.

Rising E-commerce Demand

The exponential growth of the e-commerce sector in India is a prominent driver for the India Generative AI in Fulfillment Logistics Market. The expected growth of India's e-commerce market, anticipated to reach USD 200 billion by 2026, emphasizes the need for sophisticated fulfillment solutions.

With companies like Zomato and Reliance Retail expanding their operations, there is a pressing requirement for AI-driven logistics to better manage inventory, improve order processing times, and enhance customer experiences.

This demand necessitates the integration of generative AI technologies that can predict customer preferences and optimize supply chain operations, further intensifying the competition among logistics providers.

Government Policies Supporting AI Adoption

The Indian government has recognized the potential of Artificial Intelligence and has implemented several policies to foster its adoption across various industries, including logistics. The National Strategy on Artificial Intelligence aims to promote AI for economic growth and societal development, which includes logistics sector transformations.

The government is also providing incentives for organizations investing in Research and Development of AI technologies. With these supportive policies, firms like Tata Consultancy Services and Infosys are developing generative AI solutions tailored for fulfillment logistics, subsequently aiding their clients in streamlining operations and reducing overall costs, thus propelling the industry forward.

Increased Focus on Operational Efficiency

In the highly competitive logistics market in India, companies are increasingly focusing on enhancing operational efficiency through the integration of generative AI technologies. A survey by the Confederation of Indian Industry indicated that around 70% of logistics firms are adopting automation and AI technologies to improve their supply chain performance.

Established organizations such as Blue Dart and Delhivery are investing in generative AI to ensure optimized routing, reduced delivery times, and improved inventory management, all of which directly align with the growing consumer expectations for faster and more reliable service, thus acting as a significant driver of growth in the India Generative AI in Fulfillment Logistics Market.

India Generative AI in Fulfillment Logistics Market Segment Insights

Generative AI in Fulfillment Logistics Market Offerings Insights

The India Generative AI in Fulfillment Logistics Market is experiencing notable momentum, primarily driven by innovative offerings that encompass both Solutions and Services. Solutions within this market focus on the development of sophisticated algorithms and software that utilize generative AI, enabling smarter inventory management, predictive analytics, and enhanced supply chain operations.

This segment plays a crucial role as it aids logistics companies in optimizing their processes, reducing costs, and improving delivery accuracy. Meanwhile, the Services aspect involves consulting and implementation support provided by tech-savvy firms that help logistics players seamlessly integrate generative AI solutions into their existing frameworks.

The growing demand for efficiency and automation fuels market expansion, as businesses seek to leverage cutting-edge technologies for better operational agility. Furthermore, the increasing complexity of logistics processes driven by online retail growth necessitates robust Solutions that can adapt to changing consumer behavior and fast-paced market demands.

As e-commerce continues to thrive in India, Services that provide tailored AI training and ongoing support will likely see increased demand, allowing firms to stay ahead of the curve and enhance their competitive advantage.Importantly, challenges remain, such as the lack of skilled workforce and concerns regarding data security. However, these hurdles also translate into opportunities for service providers to innovate in training and secure AI frameworks.

Overall, the Offerings in the India Generative AI in Fulfillment Logistics Market hold significant potential to transform supply chain management practices, positioning businesses for greater success in an evolving digital landscape. The continuous advancements in generative AI technology signal a vibrant future for this segment.

India Generative Ai In Fulfillment Logistics Market Segment

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

Generative AI in Fulfillment Logistics Market Type Insights

The India Generative AI in Fulfillment Logistics Market is characterized by various types that cater to diverse operational needs, including Variational Autoencoders (VAE), Generative Adversarial Networks (GANs), Recurrent Neural Networks (RNNs), and Long Short-Term Memory Networks (LSTM). Each type contributes uniquely to enhancing logistics efficiency and adaptability.

VAEs are significant for their ability to learn complex data distributions, enabling more accurate demand forecasting and inventory management. Conversely, GANs have gained traction in logistics for their potential in generating realistic data simulations, crucial for route optimization and risk assessment.RNNs are valuable for sequence prediction, facilitating precise order management and customer service responses, while LSTM networks excel in processing time-series data, offering solutions that effectively track and predict supply chain trends.

As businesses in India increasingly embrace automation and data-driven decision-making, understanding these diverse types becomes essential for leveraging Generative AI technology in fulfillment logistics. The rapid advancements in this market highlight the importance of these types in driving operational efficiency and enhancing overall service quality in logistics operations across India.

Generative AI in Fulfillment Logistics Market Application Insights

The Application segment of the India Generative AI in Fulfillment Logistics Market presents extensive growth potential, significantly enhancing key operations within the logistics industry. Focusing on Warehouse Operations, businesses increasingly leverage automation and AI to optimize storage, retrieval, and inventory management, leading to improved efficiency and reduced operational costs.

Optimization and Management applications are pivotal as they utilize data-driven insights to streamline workflows and resource allocation, enhancing responsiveness to market demands. In Supply Chain Operations, Generative AI drives transparency and agility by facilitating real-time tracking and predictive analytics, enabling swift decision-making and adaptation to disruptions.

Predictive Maintenance applications help mitigate downtime by anticipating equipment failures, thus maintaining continuity in logistics processes. Logistics Network Design benefits from advanced algorithms that optimize transportation routes and minimize delays, playing a crucial role in ensuring timely deliveries.Furthermore, Inventory Management relies on AI to forecast demand accurately, helping businesses maintain optimal stock levels. Fraud Detection systems enhance security by identifying patterns that indicate potential leaks, thereby safeguarding assets.

Autonomous Robotics is revolutionizing warehouse tasks, providing speed and accuracy that human labor cannot match. Lastly, Data Analytics and Reporting applications empower companies to make informed decisions based on actionable insights derived from vast datasets, positioning them favorably amid India's rapidly evolving logistics landscape.

Generative AI in Fulfillment Logistics Market Industrial vertical Insights

The Industrial vertical of the India Generative AI in Fulfillment Logistics Market is poised for substantial growth driven by increasing demand for automation and efficiency across various sectors. The automotive sector stands as a key player, leveraging Generative AI to optimize supply chains and decrease lead times.

In the Pharmaceutical and Healthcare industry, the integration of advanced AI solutions is enhancing inventory management and streamlining the distribution of critical medicines and equipment, ensuring timely delivery and compliance with regulations.For the Semiconductors and Electronics segment, the need for precision in logistics operations is paramount, with AI technologies aiding in demand forecasting and real-time tracking of components.

The Retail and E-Commerce sector has equally embraced Generative AI, utilizing it to analyze consumer behavior data to enhance warehouse management and improve order fulfillment processes, thereby boosting customer satisfaction.The Food industry has identified opportunities in leveraging AI for not only inventory management but also for ensuring quality and safety during transportation. Overall, each of these sectors demonstrates significant potential for transformation through Generative AI, reflecting the growing importance of advanced technologies in optimizing logistics operations across India.

India Generative AI in Fulfillment Logistics Market Key Players and Competitive Insights

The India Generative AI in Fulfillment Logistics Market is witnessing a transformative phase driven by the rapid advancements in artificial intelligence technologies and the growing demand for efficient supply chain management. This market is characterized by players leveraging advanced machine learning and automation tools to optimize logistics processes, enhancing operational efficiency and reducing costs.

With e-commerce booming in India, fulfillment logistics has become a crucial component, and the integration of generative AI has enabled players to personalize customer experiences, predict inventory needs, and streamline warehouse operations.As competition intensifies, companies are continuously innovating and adopting AI-driven strategies to maintain a competitive edge and meet the evolving demands of consumers in this dynamic market.

Walmart has made significant strides in the India Generative AI in Fulfillment Logistics Market, establishing a robust presence through its vast network of retail and warehouse facilities. The company has invested heavily in AI technologies to optimize its logistics and fulfillment capabilities, focusing on enhancing inventory management and order fulfillment processes.

Walmart's extensive supply chain infrastructure enables it to efficiently manage product distribution across various regions in India, effectively reducing delivery times and improving service quality.Moreover, the company's strength lies in its data-driven decision-making, enabling it to forecast demand accurately and respond rapidly to changing market conditions. This strategic approach has positioned Walmart as a formidable player in leveraging generative AI to reshape the fulfillment logistics landscape in India.

Flipkart, a leading e-commerce platform in India, has also embraced generative AI in its fulfillment logistics strategies to maintain its competitive stance in the dynamic market. The company provides a wide range of products across categories that are strategically managed through AI-powered tools to streamline order processing and last-mile delivery.

Flipkart's focus on implementing cutting-edge technologies allows it to optimize warehouse operations and enhance customer satisfaction through faster deliveries. With a strong presence in both urban and rural markets, Flipkart leverages AI to analyze customer behavior and preferences, driving personalized marketing and sales strategies.

Additionally, the company has proactively engaged in mergers and acquisitions to bolster its technology capabilities, further reinforcing its market position in the Indian fulfillment logistics space. This proactive approach highlights Flipkart's commitment to leveraging innovation for operational excellence within its logistics ecosystem.

Key Companies in the India Generative AI in Fulfillment Logistics Market Include:

  • Walmart
  • Flipkart
  • Zomato
  • Pepperfry
  • Swiggy
  • DHL
  • Lenskart
  • Licious
  • Rivigo
  • Delhivery
  • Grofers
  • Blue Dart
  • Ola
  • Amazon
  • Shadowfax

India Generative AI in Fulfillment Logistics Market Developments

Walmart announced a major AI-driven supply chain expansion in July 2025, integrating automation and AI throughout its international operations, including India. In order to improve operational efficiency, Flipkart has been aggressively incorporating generative AI into its user experience and logistics.

After Blinkit's success with AI-generated products, Zomato is investigating the use of generative AI for product development. Neural search powered by AI and a conversational bot for Dineout are two examples of how Swiggy is utilizing generative AI for logistics and customer experience.

In order to improve data management and analytics skills, DHL is implementing generative AI in its supply chain operations in India. AI is being used by Lenskart to optimize logistics and inventories, including 95% accurate store revenue forecasts.In order to track and distribute perishable items, Licious has integrated artificial intelligence (AI) into its supply chain processes. By optimizing logistics with AI, Rivigo is increasing operational efficiency. With the opening of a new hub in Lucknow, Delhivery is growing its AI-powered logistics network.

Grofers is simplifying fulfillment procedures by integrating AI into its logistical operations. By applying AI to its logistical processes, Blue Dart is increasing accuracy and efficiency. Ola is investigating AI to improve its delivery services by optimizing logistics.Agentic AI-powered multitasking warehouse robots are one example of how Amazon is incorporating AI into its logistics and delivery operations in India. AI is being used by Shadowfax to improve scalability and efficiency in their logistical operations.

India Generative AI in Fulfillment Logistics Market Segmentation Insights

Generative AI in Fulfillment Logistics Market Offerings Outlook

    • Solution
    • Services

Generative AI in Fulfillment Logistics Market Type Outlook

    • VAE
    • GANs
    • RNNs
    • LSTM Networks

Generative AI in Fulfillment Logistics Market Application Outlook

    • Warehouse Operations
    • Optimization and Management
    • Supply Chain Operations
    • Predictive Maintenance
    • Logistics Network Design
    • Inventory Management
    • Fraud Detection
    • Autonomous Robotics
    • Data Analytics & Reporting

Generative AI in Fulfillment Logistics Market Industrial vertical Outlook

    • Automotive
    • Pharmaceutical & Healthcare
    • Semiconductors & Electronics
    • Retail & E-Commerce
    • Food
 
Report Attribute/Metric Source: Details
MARKET SIZE 2023 17.21(USD Billion)
MARKET SIZE 2024 24.72(USD Billion)
MARKET SIZE 2035 1700.0(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 46.906% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Billion
KEY COMPANIES PROFILED Walmart, Flipkart, Zomato, Pepperfry, Swiggy, DHL, Lenskart, Licious, Rivigo, Delhivery, Grofers, Blue Dart, Ola, Amazon, Shadowfax
SEGMENTS COVERED Offerings, Type, Application, Industrial vertical
KEY MARKET OPPORTUNITIES Demand forecasting optimization, Last mile delivery automation, Supply chain risk management, Inventory management efficiency, Personalized customer experiences
KEY MARKET DYNAMICS Increased operational efficiency, Enhanced decision-making capabilities, Cost reduction through automation, Improved customer experience, Rapid technological advancements
COUNTRIES COVERED India


Frequently Asked Questions (FAQ):

In 2024, the market size is expected to be valued at 24.72 USD Billion.

By 2035, the market is anticipated to reach a value of 1700.0 USD Billion.

The market is expected to grow at a CAGR of 46.906% during the forecast period from 2025 to 2035.

The offerings are divided into two main segments: Solutions and Services.

The Solution segment is valued at 10.5 USD Billion in 2024 and is projected to be 1000.0 USD Billion by 2035.

In 2024, the Services segment is valued at 14.22 USD Billion.

Key players in the market include Walmart, Flipkart, Zomato, Amazon, and several others.

The market plays a crucial role in enhancing operational efficiency and streamlining fulfillment processes in India.

The increasing demand for automation and efficiency in logistics drives substantial growth in this market.

Key challenges include competition from established players and the need for continuous technological innovation.

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