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    Europe Servicenow Store Apps Market

    ID: MRFR/ICT/60418-HCR
    200 Pages
    Aarti Dhapte
    October 2025

    Europe ServiceNow Store Apps Market Research Report By Type (Cloud-Based, Web-Based), By Enterprises Size (Small and Medium Enterprises (SMEs), Large Enterprises) and By Regional (Germany, UK, France, Russia, Italy, Spain, Rest of Europe)- Forecast to 2035

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    Europe Servicenow Store Apps Market Summary

    The Europe ServiceNow Store Apps market is poised for substantial growth, reaching an estimated value of 65.3 USD Billion by 2035.

    Key Market Trends & Highlights

    Europe ServiceNow Store Apps Key Trends and Highlights

    • The market is valued at 2.76 USD Billion in 2024, indicating a robust starting point for growth.
    • With a projected CAGR of 33.33% from 2025 to 2035, the market is expected to expand rapidly.
    • By 2035, the market is anticipated to reach 65.3 USD Billion, reflecting significant investment and interest.
    • Growing adoption of cloud-based solutions due to increased demand for digital transformation is a major market driver.

    Market Size & Forecast

    2024 Market Size 2.76 (USD Billion)
    2035 Market Size 65.3 (USD Billion)
    CAGR (2025-2035) 33.33%

    Major Players

    Cognizant, Capgemini, Sopra Steria, Accenture, Infosys, Wipro, TCS, KPMG, Atos, DXC Technology, HCL Technologies, Deloitte, ServiceRocket, IBM

    Europe Servicenow Store Apps Market Trends

    The Europe ServiceNow Store Apps Market is witnessing a significant shift towards automation and digital transformation within enterprises. Key market drivers include the increasing demand for efficient IT service management (ITSM) solutions, as companies seek to enhance productivity and streamline their operations. The adoption of cloud technologies in Europe is also propelling businesses to integrate ServiceNow applications, allowing them to reduce overhead costs while improving service delivery. With many European governments prioritizing digital initiatives and investing in IT infrastructure, enterprises are more inclined to adopt solutions that facilitate better workflow automation and enhance customer experience.

    Opportunities in this market are emerging as more organizations recognize the need for tailored applications that cater to specific industry requirements, such as healthcare, finance, and manufacturing. This opens doors for developers to create niche applications that not only meet unique organizational needs but also comply with regulations specific to European markets. Additionally, as data privacy becomes an increasing concern, particularly with the General Data Protection Regulation (GDPR) in effect, there is a growing trend for ServiceNow Store Apps to incorporate robust security features.

    This alignment with regulatory frameworks provides a unique opportunity to build trust with clients across Europe.In recent times, the trend towards remote work has influenced the market, driving the development of apps that facilitate collaboration and communication. 

    European companies are increasingly focusing on creating a digital workspace that allows employees to work efficiently from various locations. Furthermore, industries are capitalizing on the increasing use of artificial intelligence and machine learning within ServiceNow applications to deliver proactive services and predictive insights, which is becoming a crucial differentiator in the competitive European market landscape. Overall, the combination of these trends and drivers illustrates a dynamic environment ripe for innovation and growth within the Europe ServiceNow Store Apps Market.

    Market Segment Insights

    Europe ServiceNow Store Apps Market Segment Insights

    Europe ServiceNow Store Apps Market Segment Insights

    ServiceNow Store Apps Market Type Insights

    ServiceNow Store Apps Market Type Insights

    The Europe ServiceNow Store Apps Market, particularly under the Type segment, showcases significant growth potential with distinct characteristics between Cloud-Based and Web-Based services. Cloud-Based applications have emerged as a vital aspect of the European digital transformation landscape, benefiting from enhanced scalability and flexibility. The growing reliance on remote work and the need for real-time collaboration tools is driving businesses to prefer Cloud-Based solutions, making them integral in streamlining operations and improving service delivery.

    The Digital Single Market initiative by the European Union has also bolstered this trend, encouraging the adoption of cloud technologies with favorable regulations and support for service integration.

    On the other hand, Web-Based applications also hold substantial relevance in the industry, as they offer easy accessibility and lower implementation costs compared to traditional software. This accessibility allows organizations across Europe to quickly adapt to changing business environments, facilitating a rapid response to customer needs. Moreover, the increasing integration of Web-Based platforms with other digital services is promoting interconnected ecosystem development, enhancing user experiences and operational efficiencies.

    Both types of services are essential for organizations aiming to enhance their IT service management capabilities. The Cloud-Based segment is crucial for enterprises seeking comprehensive solutions to manage large volumes of data, whereas Web-Based applications appeal to smaller businesses looking for cost-effective solutions without significant upfront investments. The continuous evolution of technology, combined with increasing demand for digital services in Europe, creates a favorable environment for both Cloud-Based and Web-Based segments.

    ServiceNow Store Apps Market Enterprises Size Insights

    ServiceNow Store Apps Market Enterprises Size Insights

    The Europe ServiceNow Store Apps Market is prominently divided based on Enterprise Size, comprising both Small and Medium Enterprises (SMEs) and Large Enterprises. SMEs play a crucial role in this market, as they increasingly adopt ServiceNow applications to streamline their operations and enhance efficiency. This segment is seeing a surge due to growing digital transformation efforts among smaller businesses striving for automation and integration of services. Large Enterprises, on the other hand, dominate the market because of their substantial budgets for technology adoption and a pressing need for sophisticated solutions to manage complex operations.

    These organizations often leverage ServiceNow apps for comprehensive IT service management, driving significant innovations. The Europe region has recognized the importance of digital innovation, with several countries actively investing in initiatives to bolster the technology landscape, thus facilitating growth opportunities in both SME and Large Enterprises segments. Businesses in Europe are capitalizing on the trend of hybrid workplaces and the need for robust digital service solutions, showcasing the responsiveness of both segments to market demands.As a result, understanding these segments is pivotal for gauging the overall dynamics of the Europe ServiceNow Store Apps Market.

    Get more detailed insights about Europe Servicenow Store Apps Market Research Report - Forecast to 2035

    Regional Insights

    The Europe ServiceNow Store Apps Market is witnessing significant growth within its Regional segment, driven by an increasing demand for digital transformation and automation across various industries. Germany stands out as a key player, leveraging its robust economy and advanced technological infrastructure, which fosters innovation and streamlining operations for enterprises. The UK also holds a strong position, with an emphasis on enhancing service delivery through IT Service Management solutions, thus contributing to market advancement. France exhibits a growing focus on integrating ServiceNow apps for enhanced productivity and operational efficiency, reflecting a notable trend towards cloud-based solutions.

    Meanwhile, Russia showcases a rising adoption of digital solutions in both public and private sectors, a crucial growth driver in this segment. Italy is capitalizing on increasing investments in IT and digitalization, while Spain is focusing on elevating customer experience through advanced app integrations. The Rest of Europe encompasses diverse markets, each contributing uniquely through varying local economies and technological readiness, which collectively push the boundaries of the Europe ServiceNow Store Apps Market. The drive towards automation and process optimization highlights the growing importance of this segment in achieving operational excellence.

    Europe Servicenow Store Apps Market Region

    Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

    Key Players and Competitive Insights

    The Europe ServiceNow Store Apps Market is characterized by intense competition as businesses increasingly rely on digital transformation and operational efficiency through cloud-based solutions. As organizations seek to streamline their workflows, the demand for specialized applications that integrate seamlessly into the ServiceNow platform has surged. This burgeoning market is populated by various players offering a wide range of applications designed to enhance service management, optimize IT operations, and improve overall business performance. 

    The competition is driven by factors such as technological advancements, the growing emphasis on automation, and the need for robust customization options to meet specific industry requirements. The landscape is continually evolving, with companies striving to differentiate themselves through innovation and strategic alliances, while also paying attention to compliance and security measures that are critical in today’s digital environment.Cognizant has established a strong foothold in the Europe ServiceNow Store Apps Market, leveraging its extensive expertise in digital transformation and its comprehensive understanding of client needs.

    The company is noted for its innovative solutions that enhance workflow efficiencies and drive improved service delivery. 

    With a significant presence across several European countries, Cognizant has successfully positioned itself as a reliable partner for organizations looking to implement ServiceNow applications effectively. The company’s strengths lie in its customer-centric approach, deep industry knowledge, and the ability to provide end-to-end solutions that integrate seamlessly into the ServiceNow ecosystem. Cognizant’s focus on continuous improvement and adapting to market demands has allowed it to maintain a competitive edge in this dynamic landscape.

    Capgemini, another key player in the Europe ServiceNow Store Apps Market, has made substantial contributions through a suite of services aimed at optimizing IT service management. Capgemini’s portfolio includes a range of ServiceNow applications designed to facilitate enterprise service management, including offerings that enhance customer service operations and streamline IT workflows. The company’s presence is marked by strategic partnerships and collaborations that strengthen its capabilities in delivering tailored solutions to diverse industries across Europe. Key strengths include its vast experience in digital transformation, an extensive network of professionals, and a commitment to innovation.

    Capgemini has also engaged in various mergers and acquisitions that bolster its market position and technological expertise, enabling the company to offer comprehensive solutions that address the evolving needs of European businesses in an increasingly digital landscape.

    Key Companies in the Europe Servicenow Store Apps Market market include

    Industry Developments

    In recent months, the Europe ServiceNow Store Apps Market has seen significant developments, with growth attributed to increased digital transformation initiatives among enterprises. Cognizant and Capgemini recently expanded their ServiceNow partnerships, focusing on offering innovative solutions tailored to various industries, thereby enhancing market competition. In March 2023, Accenture announced its acquisition of a specialized ServiceNow consultancy, further strengthening its ability to deliver custom solutions to clients. TCS and Wipro are likewise ramping up their ServiceNow capabilities as they anticipate robust demand from clients seeking streamlined cloud services.

    KPMG has positioned itself as a thought leader in the ServiceNow ecosystem by hosting industry forums, fostering collaboration among users and partners. 

    The market has experienced heightened interest due to organizations' need for IT service management and automation solutions. In May 2023, IBM showcased advancements in AI integration within ServiceNow applications, which has sparked discussions about the potential for enhanced operational efficiency. Furthermore, in the backdrop of growing cybersecurity concerns, Deloitte's focus on ServiceNow security features has gained traction, making the platform increasingly attractive for businesses aiming to bolster their cybersecurity posture while managing IT operations effectively.

    Market Segmentation

    ServiceNow Store Apps Market Type Outlook

    • Cloud-Based
    • Web-Based

    ServiceNow Store Apps Market Regional Outlook

    • Germany
    • UK
    • France
    • Russia
    • Italy
    • Spain
    • Rest of Europe

    ServiceNow Store Apps Market Enterprises Size Outlook

    • Small and Medium Enterprises (SMEs)
    • Large Enterprises

    Report Scope

     

    Report Attribute/Metric Source: Details
    MARKET SIZE 2023 2.07(USD Billion)
    MARKET SIZE 2024 2.76(USD Billion)
    MARKET SIZE 2035 65.35(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR) 33.323% (2025 - 2035)
    REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR 2024
    MARKET FORECAST PERIOD 2025 - 2035
    HISTORICAL DATA 2019 - 2024
    MARKET FORECAST UNITS USD Billion
    KEY COMPANIES PROFILED Cognizant, Capgemini, Sopra Steria, Accenture, Infosys, Wipro, TCS, KPMG, Atos, DXC Technology, HCL Technologies, Deloitte, ServiceRocket, IBM, Salesforce
    SEGMENTS COVERED Type, Enterprises Size, Regional
    KEY MARKET OPPORTUNITIES Integration with existing systems, Enhanced automation features, Customization for niche industries, Expansion into public sector, Integration of AI technologies
    KEY MARKET DYNAMICS growing demand for automation, increasing cloud adoption, strong emphasis on digital transformation, rising need for IT service management, expansion of third-party integrations
    COUNTRIES COVERED Germany, UK, France, Russia, Italy, Spain, Rest of Europe

    FAQs

    What is the expected market size of the Europe ServiceNow Store Apps Market in 2024?

    The Europe ServiceNow Store Apps Market is expected to be valued at 2.76 billion USD in 2024.

    What is the projected market growth rate for the Europe ServiceNow Store Apps Market from 2025 to 2035?

    The market is expected to experience a CAGR of 33.323% from 2025 to 2035.

    How is the Europe ServiceNow Store Apps Market divided by type in 2024?

    In 2024, the market is divided into Cloud-Based valued at 1.66 billion USD and Web-Based valued at 1.1 billion USD.

    Which region accounted for the largest market share in Europe ServiceNow Store Apps Market in 2024?

    Germany accounted for the largest market share with a valuation of 0.55 billion USD in 2024.

    What is the anticipated market size of the Cloud-Based segment in 2035?

    The Cloud-Based segment is projected to reach a value of 39.19 billion USD by 2035.

    Which key players dominate the Europe ServiceNow Store Apps Market?

    Major players in the market include Cognizant, Capgemini, Sopra Steria, Accenture, and Infosys.

    What will be the market size for the UK region in 2035?

    The UK region is expected to reach a market size of 12.18 billion USD by 2035.

    What challenges are currently faced by the Europe ServiceNow Store Apps Market?

    The market faces challenges related to competition and the need for continuous innovation to meet evolving user demands.

    What will be the value of the Web-Based segment in 2035?

    The Web-Based segment is projected to be valued at 26.16 billion USD in 2035.

    How much is the France market segment valued at in 2024?

    In 2024, the France market segment is valued at 0.45 billion USD.

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