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US Facility Management Market

ID: MRFR/ICT/13982-HCR
200 Pages
Aarti Dhapte
October 2025

US Facility Management Market Research Report: By Service Type (Hard Service, Soft Service, Other Service) and By Industry Vertical (Healthcare, Government, Education, Military & Defense, Real Estate, Others) - Forecast to 2035

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US Facility Management Market Summary

As per analysis, the US facility management market is projected to grow from USD 11.89 Billion in 2025 to USD 27.88 Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 8.89% during the forecast period (2025 - 2035).

Key Market Trends & Highlights

The US facility management market is experiencing a transformative shift towards smart technologies and sustainability.

  • The integration of smart technologies is reshaping operational efficiencies across the facility management landscape.
  • Sustainability initiatives are becoming increasingly central to facility management strategies, particularly in commercial buildings.
  • Employee well-being is gaining prominence, influencing facility management practices in both cleaning and security services.
  • Regulatory compliance and technological advancements are driving growth, especially in the cleaning services segment.

Market Size & Forecast

2024 Market Size 10.92 (USD Billion)
2035 Market Size 27.88 (USD Billion)
CAGR (2025 - 2035) 8.89%

Major Players

CBRE Group (US), JLL (US), Cushman & Wakefield (US), Sodexo (US), ISS Facility Services (US), Aramark (US), Gartner (US), ABM Industries (US), Colliers International (US)

US Facility Management Market Trends

The US facility management market is currently experiencing a transformative phase, driven by advancements in technology and evolving workplace dynamics. Organizations are increasingly recognizing the importance of efficient facility management in enhancing operational performance and employee satisfaction. This sector encompasses a wide range of services, including maintenance, space management, and sustainability initiatives, all aimed at optimizing the use of resources and improving the overall environment in which businesses operate. As companies adapt to changing demands, the integration of smart technologies and data analytics is becoming more prevalent, allowing for proactive management and strategic decision-making. Moreover, the emphasis on sustainability and environmental responsibility is reshaping the landscape of the US facility management market. Organizations are prioritizing eco-friendly practices, such as energy efficiency and waste reduction, to meet regulatory requirements and societal expectations. This shift not only contributes to cost savings but also enhances corporate reputation. As the market continues to evolve, the focus on employee well-being and the creation of adaptable workspaces is likely to gain further traction, indicating a promising future for facility management in the United States.

Integration of Smart Technologies

The US facility management market is witnessing a notable trend towards the adoption of smart technologies. This includes the implementation of Internet of Things (IoT) devices, which facilitate real-time monitoring and management of facilities. Such technologies enable organizations to optimize energy consumption, enhance security measures, and streamline maintenance processes, ultimately leading to improved operational efficiency.

Sustainability Initiatives

Sustainability is becoming a central theme within the US facility management market. Companies are increasingly focusing on environmentally friendly practices, such as reducing carbon footprints and implementing green building standards. This trend reflects a broader societal shift towards environmental responsibility, as organizations seek to align their operations with sustainable principles while also meeting regulatory requirements.

Focus on Employee Well-being

The emphasis on employee well-being is gaining prominence in the US facility management market. Organizations are recognizing the impact of workplace environments on employee productivity and satisfaction. As a result, there is a growing trend towards creating flexible and adaptable workspaces that cater to diverse employee needs, fostering a culture of collaboration and innovation.

Market Segment Insights

By Service Type: Cleaning Services (Largest) vs. Security Services (Fastest-Growing)

In the US facility management market, the Cleaning Services segment holds the largest market share, reflecting its essential role in maintaining hygiene and sanitation across various facilities. Businesses are increasingly prioritizing cleanliness, especially in response to heightened awareness following public health concerns, driving demand across sectors such as healthcare, education, and commercial spaces. On the other hand, Security Services have emerged as the fastest-growing segment, fueled by rising concerns over safety and the need for enhanced security measures. With the advent of technology, including surveillance systems and access control, businesses are investing more in security solutions, reflecting a significant trend towards prioritizing safety within their facilities.

Cleaning Services (Dominant) vs. Security Services (Emerging)

The Cleaning Services segment is a dominant force within the US facility management market, characterized by its comprehensive offerings ranging from routine janitorial services to specialized cleaning for sensitive environments such as hospitals and laboratories. This segment thrives on continuous innovations in cleaning technologies and eco-friendly products, appealing to organizations focused on sustainability. In contrast, Security Services are rapidly emerging, reflecting a paradigm shift in workplace safety. Companies are adopting integrated security solutions that combine physical and technological measures to safeguard their premises. With the integration of advanced surveillance technologies and mobile monitoring, this segment is adapting to meet evolving security challenges, positioning itself as a crucial component of modern facility management.

By Facility Type: Commercial Buildings (Largest) vs. Healthcare Facilities (Fastest-Growing)

In the US facility management market, 'Commercial Buildings' hold the largest share, benefiting from the continued expansion of urban areas and the need for efficient management of offices, retail spaces, and hospitality venues. 'Residential Buildings' and 'Industrial Facilities' follow as significant contributors, however, their growth rates have stabilized compared to commercial properties. 'Educational Institutions' and 'Healthcare Facilities' also contribute to the market but represent a smaller proportion in comparison to the dominant segments. As market dynamics evolve, 'Healthcare Facilities' are emerging as one of the fastest-growing segments. This growth is fueled by increasing demand driven by an aging population and ongoing investments in healthcare infrastructure. Additionally, 'Educational Institutions' are experiencing growth due to the necessity for enhanced maintenance and modernization, focusing on creating safe and engaging learning environments. These trends highlight the importance of adaptive facility management solutions across various types of facilities.

Commercial Buildings (Dominant) vs. Healthcare Facilities (Emerging)

Within the US facility management landscape, 'Commercial Buildings' represent the dominant segment characterized by a robust demand for comprehensive maintenance and operational efficiency. The variety of spaces, ranging from office complexes to retail environments, necessitates specialized facility management services. This sector thrives on advanced technologies and innovative practices to meet client needs and improve user experiences. In contrast, 'Healthcare Facilities' are recognized as an emerging segment owing to their rapid growth driven by a surge in healthcare service demand. Facility management in this domain focuses on stringent compliance with health regulations, creating sterile environments, and enhancing patient experiences. The distinct operational requirements mark a divergence from commercial management, underscoring the industry’s responsiveness to specific sector challenges.

By End User: Corporations (Largest) vs. Healthcare Providers (Fastest-Growing)

The US facility management market is characterized by a diverse range of end users, with corporations leading the segment landscape. They command the largest market share due to the extensive management needs arising from their complex infrastructures and operations. Following corporations, healthcare providers also hold a significant position, as they require specialized facility management services to ensure compliance with health regulations and patient care standards. Educational institutions and retail businesses also contribute notable shares, vying for attention in this competitive arena. Growth trends within the US facility management market highlight healthcare providers as the fastest-growing end user segment. This surge is driven by an increasing emphasis on advanced healthcare infrastructure and the necessity for efficient facility management systems post-pandemic. Meanwhile, corporations continue to invest in sustainability and energy efficiency, further solidifying their dominant market position. Educational institutions are also adapting to modern needs, making them notable players worth watching.

Corporations (Dominant) vs. Healthcare Providers (Emerging)

Corporations represent the dominant end-user segment in the US facility management market, driven primarily by the need for streamlined operations and cost efficiency. These organizations utilize comprehensive facility management services to optimize their functional spaces, enhancing employee productivity and maintaining compliance with regulations. Their large-scale operations require tailored facility management strategies that can handle everything from maintenance to security efficiently. On the other hand, healthcare providers are emerging as a critical segment due to the increasing demand for high-quality patient care environments and robust compliance measures. The push for improved infrastructure, particularly in the wake of global health challenges, is encouraging significant investments in facility management solutions specific to healthcare settings. Both segments exhibit unique needs and strategies, but their convergence towards innovative management practices is reshaping the landscape.

By Technology: Integrated Workplace Management Systems (Largest) vs. Building Automation Systems (Fastest-Growing)

In the US facility management market, the segment of Integrated Workplace Management Systems (IWMS) is the largest, commanding a significant share thanks to its comprehensive approach to managing facility operations. This technology integrates various aspects of facility management, including space management, maintenance tracking, and asset management, making it essential for organizations looking to optimize their operations. Meanwhile, Building Automation Systems (BAS) are rapidly gaining traction, driven by the increasing emphasis on energy efficiency and improved operational productivity.

Technology: IWMS (Dominant) vs. BAS (Emerging)

Integrated Workplace Management Systems (IWMS) are crucial for organizations looking to streamline their facility management processes. They allow for effective tracking and management of space, occupancy, and maintenance needs, ultimately leading to cost savings and enhanced efficiency. On the other hand, Building Automation Systems (BAS) are emerging as a vital player in the market due to the shifting focus towards energy management and sustainability. BAS enable remote monitoring and control of facility systems such as heating, ventilation, and air conditioning (HVAC), contributing to better energy performance and reduced operational costs. As organizations prioritize smart building solutions, BAS is becoming increasingly relevant, demonstrating growth potential within the facility management landscape.

By Contract Type: Outsourced Services (Largest) vs. In-House Services (Fastest-Growing)

In the US facility management market, the distribution of contract types is varied, with Outsourced Services holding the largest share due to their comprehensive solutions that often include maintenance, cleaning, and security management. In-House Services, while traditionally popular for core operations, are gaining traction as businesses strive for enhanced control and cost management. Hybrid Services and Project-Based Contracts follow as flexible options catering to specific needs, while Long-Term Contracts appeal to organizations seeking reliability and stability in their service contracts.

Outsourced Services (Dominant) vs. In-House Services (Emerging)

Outsourced Services dominate the US facility management landscape by offering organizations the ability to focus on core competencies while leveraging expert service providers for operational efficiency. As businesses are increasingly outsourcing non-core functions, this segment has secured a strong foothold. In contrast, In-House Services are emerging as a favored choice among companies that value control and direct oversight of their facilities. These services enable organizations to tailor solutions precisely to their needs. However, the balance between consolidating services through outsourcing and maintaining in-house capabilities is evolving, creating a dynamic environment where both segments must continuously innovate to meet changing demands.

Get more detailed insights about US Facility Management Market

Key Players and Competitive Insights

The facility management market in the US is characterized by a dynamic competitive landscape, driven by increasing demand for integrated services and technological advancements. Major players such as CBRE Group (US), JLL (US), and Cushman & Wakefield (US) are strategically positioning themselves through innovation and digital transformation. These companies are focusing on enhancing operational efficiency and customer experience, which collectively shapes a competitive environment that is increasingly reliant on technology and service integration.

Key business tactics within this market include localizing services and optimizing supply chains to meet diverse client needs. The competitive structure appears moderately fragmented, with several key players exerting substantial influence. This fragmentation allows for niche players to thrive, while larger firms leverage their scale to offer comprehensive solutions. The interplay between these dynamics fosters a competitive atmosphere where agility and responsiveness are paramount.

In November 2025, CBRE Group (US) announced a partnership with a leading technology firm to enhance its digital service offerings. This strategic move is likely to bolster CBRE's capabilities in data analytics and smart building technologies, positioning the company to better meet the evolving demands of its clients. Such partnerships are indicative of a broader trend towards digitalization within the facility management sector.

In October 2025, JLL (US) launched a new sustainability initiative aimed at reducing carbon emissions across its managed properties. This initiative underscores JLL's commitment to environmental stewardship and aligns with growing client expectations for sustainable practices. By prioritizing sustainability, JLL not only enhances its brand reputation but also positions itself as a leader in a market increasingly focused on eco-friendly solutions.

In September 2025, Cushman & Wakefield (US) expanded its service portfolio through the acquisition of a regional facility management firm. This acquisition is expected to enhance its market presence and service capabilities, allowing for a more comprehensive offering to clients. Such strategic expansions reflect a trend where companies seek to consolidate their positions and broaden their service reach in a competitive landscape.

As of December 2025, current trends in the facility management market are heavily influenced by digitalization, sustainability, and the integration of AI technologies. Strategic alliances are becoming increasingly vital, as companies recognize the need to collaborate to enhance service delivery and operational efficiency. Looking ahead, competitive differentiation is likely to evolve from traditional price-based competition to a focus on innovation, technology integration, and supply chain reliability, suggesting a transformative shift in how companies compete in this sector.

Key Companies in the US Facility Management Market market include

Industry Developments

In recent months, the US Facility Management Market has seen significant developments, particularly among major players like Cushman and Wakefield, Jones Lang LaSalle, and CBRE Group. The market has been buoyed by a growing emphasis on sustainability and technology integration within operations. In August 2023, AECOM announced its acquisition of a smaller facility management firm to enhance its service offerings and footprint in the market. Aramark has also reported consistent growth, driven by the increasing demand for integrated facilities services, reflecting a broader trend of outsourcing within the sector. 

As of September 2023, the overall market valuation for facility management services has increased by approximately 12%, influenced by rising operational costs and the need for efficient space management solutions among enterprises. Furthermore, the importance of health and safety in facilities management has been underscored by ongoing post-pandemic adjustments, consolidating partnerships across organizations like Sodexo and Mitie Group to share best practices. With increasing investment in technology for operational efficiency, the market is evolving to meet the growing complexity of facility needs, showcasing a robust trajectory for industry growth in the coming years.

Future Outlook

US Facility Management Market Future Outlook

The US facility management market is projected to grow at an 8.89% CAGR from 2024 to 2035, driven by technological advancements, sustainability initiatives, and increasing operational efficiency demands.

New opportunities lie in:

  • Integration of AI-driven predictive maintenance solutions
  • Expansion of smart building technologies for energy management
  • Development of customized facility management software platforms

By 2035, the facility management market is poised for robust growth, reflecting evolving industry needs and technological integration.

Market Segmentation

US Facility Management Market End User Outlook

  • Corporations
  • Government Agencies
  • Educational Institutions
  • Healthcare Providers
  • Retail Businesses

US Facility Management Market Technology Outlook

  • Building Automation Systems
  • Energy Management Systems
  • Integrated Workplace Management Systems
  • Computerized Maintenance Management Systems
  • Facility Management Software

US Facility Management Market Service Type Outlook

  • Cleaning Services
  • Maintenance Services
  • Security Services
  • Landscape Services
  • Waste Management Services

US Facility Management Market Contract Type Outlook

  • Outsourced Services
  • In-House Services
  • Hybrid Services
  • Project-Based Contracts
  • Long-Term Contracts

US Facility Management Market Facility Type Outlook

  • Commercial Buildings
  • Residential Buildings
  • Industrial Facilities
  • Educational Institutions
  • Healthcare Facilities

Report Scope

MARKET SIZE 202410.92(USD Billion)
MARKET SIZE 202511.89(USD Billion)
MARKET SIZE 203527.88(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)8.89% (2024 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledCBRE Group (US), JLL (US), Cushman & Wakefield (US), Sodexo (US), ISS Facility Services (US), Aramark (US), Gartner (US), ABM Industries (US), Colliers International (US)
Segments CoveredService Type, Facility Type, End User, Technology, Contract Type
Key Market OpportunitiesIntegration of smart building technologies enhances operational efficiency in the US facility management market.
Key Market DynamicsGrowing emphasis on sustainability drives innovation and competitive differentiation in the US facility management market.
Countries CoveredUS

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FAQs

What is the expected market size of the US Facility Management Market in 2024?

The US Facility Management Market is expected to be valued at 12.48 billion USD in 2024.

What will the market size of the US Facility Management Market reach by 2035?

By 2035, the US Facility Management Market is projected to reach a value of 31.85 billion USD.

What is the expected CAGR for the US Facility Management Market from 2025 to 2035?

The US Facility Management Market is expected to experience a CAGR of 8.89% from 2025 to 2035.

What are the market values for Hard Service by 2024 and 2035?

Hard Service is valued at 5.0 billion USD in 2024 and is expected to reach 12.5 billion USD by 2035.

How much is the Soft Service segment expected to be valued in 2024 and 2035?

Soft Service is projected to be valued at 4.0 billion USD in 2024 and 10.0 billion USD in 2035.

What is the expected market size for the Other Service segment in 2024 and 2035?

The Other Service segment is anticipated to be valued at 3.48 billion USD in 2024 and 9.35 billion USD by 2035.

Who are the key players in the US Facility Management Market?

Major players in the market include CBRE Group, Aramark, Tishman Speyer, Emcor Group, and others.

What are the growth opportunities for the US Facility Management Market?

The growth opportunities include advancements in technology, increasing demand for integrated services, and sustainable practices.

What challenges does the US Facility Management Market face?

Challenges include fluctuating economic conditions, increasing competition, and evolving regulatory requirements.

How do current market trends influence the US Facility Management Market?

Current trends, including digital transformation and sustainability initiatives, significantly influence the market growth and service offerings.

By what value is the US Facility Management Market expected to grow by 2035?

By 2035, the US Facility Management Market is expected to grow to a value of 31.85 USD billion.

What is the expected compound annual growth rate (CAGR) for the US Facility Management Market from 2025 to 2035?

The expected CAGR for the US Facility Management Market from 2025 to 2035 is 8.875 percent.

Which service type segment holds the largest market value in 2024?

In 2024, the largest service type segment is Soft Service, valued at 6.0 USD billion.

How is the Hard Service segment expected to perform by 2035?

The Hard Service segment is projected to reach a market value of 10.0 USD billion by 2035.

Who are the major players in the US Facility Management Market?

Major players in the US Facility Management Market include Cushman & Wakefield, Aramark, Compass Group, ABM Industries, and Jones Lang LaSalle.

What opportunities exist within the US Facility Management Market?

Emerging trends and increasing demand for efficient facility operations create significant opportunities in the US Facility Management Market.

What is the market size of the Other Service segment in 2024?

The market size of the Other Service segment is expected to be valued at 2.5 USD billion in 2024.

Which segments are driving growth in the US Facility Management Market?

Both Hard Service and Soft Service segments are key drivers of growth in the US Facility Management Market.

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