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Urgent Care Centers Market

ID: MRFR/HC/66266-CR
200 Pages
MRFR Team
December 2025

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Urgent Care Centers Market Summary

As per MRFR analysis, the Urgent Care Centers Market Size was estimated at 35.0 USD Billion in 2024. The Urgent Care Centers industry is projected to grow from 36.76 USD Billion in 2025 to 60.0 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 5.02 during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Urgent Care Centers Market is experiencing a dynamic evolution driven by technological integration and a focus on patient-centric services.

  • The market is witnessing an increased focus on enhancing patient experience, particularly in North America.
  • Integration of technology is becoming a pivotal trend, facilitating improved service delivery in both walk-in and telemedicine segments.
  • Expansion of service offerings is evident, with adult patients representing the largest demographic while pediatric patients are the fastest-growing segment.
  • Rising demand for convenient healthcare services and the cost-effectiveness of urgent care are key drivers propelling market growth.

Market Size & Forecast

2024 Market Size 35.0 (USD Billion)
2035 Market Size 60.0 (USD Billion)
CAGR (2025 - 2035) 5.02%

Major Players

Urgent Care Group (US), MedExpress (US), NextCare (US), American Family Care (US), CareNow (US), Concentra (US), Patient First (US), CityMD (US), HealthQuest (US)

Urgent Care Centers Market Trends

The Urgent Care Centers Market is currently experiencing a notable transformation, driven by evolving consumer preferences and the increasing demand for accessible healthcare services. These facilities, which provide immediate care for non-life-threatening conditions, are becoming increasingly popular due to their convenience and extended hours of operation. As patients seek alternatives to traditional emergency rooms, urgent care centers are positioned to fill a critical gap in the healthcare continuum. This shift is further supported by advancements in telemedicine and digital health technologies, which enhance patient engagement and streamline service delivery. Moreover, the competitive landscape of the Urgent Care Centers Market is intensifying, with new entrants and established healthcare providers alike vying for market share. This dynamic environment encourages innovation in service offerings, including specialized care for chronic conditions and preventive health services. As the market evolves, stakeholders must remain vigilant to emerging trends and consumer expectations, ensuring that they adapt their strategies accordingly. The future of the Urgent Care Centers Market appears promising, with potential for growth as these facilities continue to adapt to the changing healthcare landscape and the needs of patients.

Increased Focus on Patient Experience

The Urgent Care Centers Market is witnessing a heightened emphasis on enhancing patient experience. Facilities are investing in streamlined processes, comfortable environments, and improved communication strategies to foster patient satisfaction. This trend reflects a broader shift towards patient-centered care, where the quality of service delivery is paramount.

Integration of Technology

The integration of technology within the Urgent Care Centers Market is becoming increasingly prevalent. Facilities are adopting electronic health records, telehealth services, and mobile applications to facilitate patient access and improve operational efficiency. This technological advancement not only enhances patient care but also optimizes administrative functions.

Expansion of Service Offerings

Urgent care centers are diversifying their service offerings to meet the growing needs of the population. This includes the introduction of specialized services such as occupational health, mental health support, and preventive care. Such expansion allows these facilities to cater to a broader demographic, thereby increasing their relevance in the healthcare ecosystem.

Market Segment Insights

By Service Type: Walk-in Services (Largest) vs. Telemedicine Services (Fastest-Growing)

Walk-in services dominate the Urgent Care Centers market, capturing the largest share among service types. Patients increasingly prefer immediate care for non-life-threatening conditions without the need for appointments, contributing significantly to this service's market strength. In contrast, telemedicine services are rising rapidly, particularly post-pandemic, driven by the growing acceptance of virtual consultations and the convenience they offer. As patients seek ways to access care without in-person visits, telemedicine emerges as a strong alternative, attracting a younger demographic seeking efficiency in healthcare delivery.

Walk-in Services: Dominant vs. Telemedicine Services: Emerging

Walk-in services in the Urgent Care Centers market are characterized by their accessibility and immediacy, allowing patients to receive care without prior appointments. This segment has established a strong foothold due to its ability to address various minor injuries and illnesses efficiently, making it the preferred choice for many. On the other hand, telemedicine services represent an emerging trend, leveraging technology to facilitate remote consultations. This segment is growing rapidly as it meets the needs of patients seeking convenience, integrating seamlessly with modern healthcare habits. Both segments cater to distinct patient preferences, providing complementary care options that enhance the overall service offering in urgent care.

By Patient Demographics: Adult Patients (Largest) vs. Pediatric Patients (Fastest-Growing)

The urgent care centers market is diversifying its services to cater to different patient demographics, with adult patients representing the largest share. This segment benefits from a high demand for immediate care services among adults who prefer urgent care facilities over traditional hospital visits due to convenience and accessibility. Meanwhile, pediatric patients, though historically smaller in number, are emerging as the fastest-growing segment as parents increasingly seek urgent care options for their children. The recognition of urgent care for treating minor ailments and injuries among children is rapidly gaining traction. Growth trends in the patient demographics segment are fueled by changing consumer preferences and societal trends. Adult patients are driving consistent volumes for urgent care centers, particularly for chronic disease management and preventive care. Conversely, the surge in pediatric patient visits is attributed to parental confidence in urgent care services for immediate attention to children's health issues, further reinforced by targeted marketing and educational outreach that emphasize the quality and appropriateness of care in these facilities. This dual trend suggests a well-rounded future for urgent care centers, catering proficiently to varying age groups.

Adult Patients (Dominant) vs. Geriatric Patients (Emerging)

In the urgent care centers market, adult patients are the dominant demographic, representing a significant portion of total visits due to their need for accessible and immediate medical attention. This demographic includes working adults who prefer urgent care facilities for non-life-threatening health concerns, allowing them to minimize time away from work and family responsibilities. In contrast, geriatric patients are emerging as a critical demographic for urgent care centers. This shift is largely driven by the aging population seeking convenient alternatives to traditional healthcare settings. With a focus on specialized services tailored to geriatric needs, urgent care centers are increasingly adapting their practices to provide comprehensive care that appeals to older adults, thus capturing a segment that requires not just urgent but also ongoing health management.

By Insurance Type: Private Insurance (Largest) vs. Public Insurance (Fastest-Growing)

In the Urgent Care Centers Market, the segmentation by insurance type reveals that Private Insurance holds the largest market share, dominating the landscape due to its wider acceptance and favorable reimbursement rates. Private insurers provide a range of plans that appeal to diverse patient demographics, making them a preferred choice among urgent care center operators, ensuring high patient volume and steady revenue streams. In contrast, Public Insurance is gaining traction, driven by increasing government initiatives and a rising number of patients seeking coverage under Medicaid and Medicare. The growing awareness and utilization of public health programs are making this segment the fastest-growing in the urgent care industry.

Private Insurance (Dominant) vs. Self-Pay (Emerging)

Private Insurance is characterized by its extensive network of insurers and higher reimbursement rates for providers, allowing urgent care centers to offer quality services. It caters to a broad demographic, from young professionals to families, significantly influencing patient choice. Meanwhile, Self-Pay has emerged as a notable alternative, especially in areas with fewer private insurance options or for patients seeking convenience. With rising deductibles and out-of-pocket expenses, many patients are turning to self-pay options, which provide transparency and flexibility in payment. Urgent care centers are increasingly adopting self-pay strategies to accommodate this demographic, highlighting the shift toward more consumer-driven healthcare solutions.

By Facility Type: Freestanding Urgent Care Centers (Largest) vs. Hospital-Based Urgent Care Centers (Fastest-Growing)

The urgent care centers market showcases three primary facility types: freestanding urgent care centers, hospital-based urgent care centers, and retail-based urgent care centers. Freestanding urgent care centers hold the largest share, attributed to their convenience and accessibility, allowing patients to receive care without the typical waiting times associated with emergency rooms. In contrast, the hospital-based urgent care centers are rapidly gaining traction due to their integration with hospital services, offering patients immediate care from established healthcare networks.

Freestanding Urgent Care Centers (Dominant) vs. Hospital-Based Urgent Care Centers (Emerging)

Freestanding urgent care centers serve as a dominant force in the urgent care environment, offering flexible hours, walk-in capacity, and a wide range of services outside normal office hours. Their marketing as convenient health solutions appeals to many consumers, especially those needing non-life-threatening care quickly. Hospital-based urgent care centers, while emerging, leverage their affiliation with established hospitals to provide a broader spectrum of care and specialist consultations. The integration with hospitals enhances the quality of care while promoting trust among patients, leading to their rising popularity. Retail-based urgent care centers have gained some ground but currently do not match the established strengths of the freestanding and hospital-based counterparts.

By Treatment Type: Illness Treatment (Largest) vs. Minor Injuries (Fastest-Growing)

In the Urgent Care Centers Market, the treatment type segment is primarily driven by illness treatment, which holds the largest market share due to the rising incidence of common illnesses and the need for immediate care. Minor injuries follow closely, showcasing a significant portion of the market as well. Diagnostic services are also gaining traction, offering essential support for illness treatment and minor injuries, while preventive services are expanding due to increased awareness of health and wellness. Growth trends indicate that minor injuries are emerging as the fastest-growing segment in the Urgent Care Centers Market as more individuals seek prompt treatment without the long wait times typically associated with emergency rooms. Additionally, illness treatment continues to dominate due to the prevalence of acute medical conditions, while diagnostic services and preventive services are supported by healthcare policies promoting convenient access to care and preventive measures. This blend of treatment types reflects the evolving healthcare landscape, aiming for holistic patient care.

Illness Treatment: Dominant vs. Minor Injuries: Emerging

Illness treatment is recognized as the dominant segment in the Urgent Care Centers Market, characterized by the provision of care for acute conditions such as infections, respiratory illnesses, and gastrointestinal issues. This demand is propelled by a growing recognition of the need for immediate care options that bridge the gap between primary care and emergency services. Conversely, minor injuries represent an emerging segment, rapidly gaining popularity as patients increasingly prefer urgent care for quick treatment of cuts, sprains, and other non-life-threatening injuries. This shift is fueled by convenience, shorter wait times, and cost-effectiveness compared to traditional emergency care, making both segments integral to the future of urgent care.

Get more detailed insights about Urgent Care Centers Market

Regional Insights

North America : Market Leader in Urgent Care

North America continues to lead the Urgent Care Centers market, holding a significant share of 20.0 in 2024. The growth is driven by increasing demand for accessible healthcare services, particularly in urban areas. Regulatory support, such as expanded telehealth services and insurance coverage for urgent care visits, has further catalyzed this growth. The convenience and affordability of urgent care centers are appealing to a population seeking alternatives to traditional emergency rooms. The competitive landscape is robust, with key players like Urgent Care Group, MedExpress, and NextCare dominating the market. The U.S. remains the primary contributor, with a high concentration of urgent care facilities. The presence of established brands and the continuous expansion of services, including occupational health and preventive care, are enhancing market dynamics. As the sector evolves, innovation in service delivery will be crucial for maintaining leadership in this space.

Europe : Emerging Market Potential

Europe's Urgent Care Centers market is on the rise, with a market size of 8.0 in 2024. The growth is fueled by an increasing emphasis on patient-centered care and the need for efficient healthcare delivery systems. Regulatory frameworks are evolving to support urgent care services, with many countries implementing policies to integrate these facilities into their healthcare systems. This shift is expected to enhance accessibility and reduce pressure on emergency services. Leading countries in this region include the UK, Germany, and France, where the demand for urgent care is growing. The competitive landscape features both established healthcare providers and new entrants focusing on urgent care. Key players are expanding their networks to meet rising patient expectations. As the market matures, collaboration between public and private sectors will be essential for optimizing service delivery and ensuring quality care.

Asia-Pacific : Rapid Growth and Development

The Asia-Pacific region is witnessing significant growth in the Urgent Care Centers market, with a size of 5.0 in 2024. Factors driving this expansion include increasing urbanization, rising healthcare costs, and a growing middle class seeking convenient healthcare options. Governments are recognizing the importance of urgent care in alleviating pressure on public health systems, leading to supportive regulations and funding initiatives aimed at enhancing service availability. Countries like Australia, Japan, and India are at the forefront of this growth, with a mix of private and public urgent care facilities emerging. The competitive landscape is characterized by both local and international players, with a focus on quality and accessibility. As the market evolves, the integration of technology and telemedicine will play a crucial role in shaping the future of urgent care services in the region.

Middle East and Africa : Developing Healthcare Infrastructure

The Middle East and Africa region is gradually developing its Urgent Care Centers market, currently valued at 2.0 in 2024. The growth is driven by increasing healthcare investments and a rising demand for accessible medical services. Governments are prioritizing healthcare reforms, which include the establishment of urgent care facilities to improve patient access and reduce the burden on emergency departments. This trend is expected to continue as healthcare systems evolve. Leading countries in this region include South Africa and the UAE, where there is a growing recognition of the need for urgent care services. The competitive landscape is still emerging, with both local and international players entering the market. As healthcare infrastructure improves, the focus will be on enhancing service quality and expanding the reach of urgent care centers to underserved populations.

Key Players and Competitive Insights

The Urgent Care Centers Market is characterized by a dynamic competitive landscape, driven by increasing consumer demand for accessible healthcare services and a growing emphasis on convenience. Major players such as Urgent Care Group (US), MedExpress (US), and NextCare (US) are strategically positioning themselves to capitalize on these trends. Urgent Care Group (US) focuses on expanding its footprint through new center openings, while MedExpress (US) emphasizes partnerships with local healthcare providers to enhance service offerings. NextCare (US) is investing in digital health technologies to streamline patient experiences, indicating a collective shift towards innovation and operational efficiency among these key players.The market structure appears moderately fragmented, with numerous regional and national players vying for market share. Key business tactics include localizing service offerings to meet community needs and optimizing supply chains to ensure timely access to medical supplies. This competitive environment is shaped by the collective influence of these major companies, which are increasingly adopting strategies that prioritize patient-centric care and operational agility.

In November Urgent Care Group (US) announced the opening of five new centers across the Midwest, aiming to enhance access to urgent care services in underserved areas. This expansion not only reflects the company's commitment to growth but also addresses the rising demand for immediate healthcare solutions in these regions. Such strategic moves are likely to strengthen their market position and improve patient access.

In October MedExpress (US) launched a telehealth initiative that allows patients to consult with healthcare professionals remotely. This initiative is significant as it aligns with the growing trend of digital health solutions, catering to patients who prefer virtual consultations. By integrating telehealth into their service model, MedExpress (US) enhances its competitive edge and meets evolving consumer preferences.

In September NextCare (US) entered into a partnership with a leading health technology firm to develop an AI-driven patient management system. This collaboration is poised to revolutionize patient care by improving operational efficiencies and enhancing the patient experience. The integration of AI technology signifies a forward-thinking approach that could set NextCare (US) apart in a crowded market.

As of December current competitive trends in the Urgent Care Centers Market are increasingly defined by digitalization, sustainability, and the integration of advanced technologies such as AI. Strategic alliances among key players are shaping the landscape, fostering innovation and enhancing service delivery. The competitive differentiation is likely to evolve from traditional price-based competition towards a focus on technological advancements, patient experience, and supply chain reliability, indicating a transformative shift in how urgent care services are delivered.

Key Companies in the Urgent Care Centers Market include

Future Outlook

Urgent Care Centers Market Future Outlook

The Urgent Care Centers Market is projected to grow at a 5.02% CAGR from 2025 to 2035, driven by increasing demand for accessible healthcare and technological advancements.

New opportunities lie in:

  • Expansion of telehealth services for remote consultations
  • Integration of AI-driven diagnostic tools in urgent care
  • Development of specialized urgent care facilities for chronic conditions

By 2035, the market is expected to be robust, reflecting significant growth and innovation.

Market Segmentation

urgent-care-centers-market Service Type Outlook

  • Walk-in Services
  • Telemedicine Services
  • Occupational Health Services
  • Preventive Care Services

urgent-care-centers-market Facility Type Outlook

  • Freestanding Urgent Care Centers
  • Hospital-Based Urgent Care Centers
  • Retail-Based Urgent Care Centers

urgent-care-centers-market Insurance Type Outlook

  • Private Insurance
  • Public Insurance
  • Self-Pay
  • Employer-Sponsored Insurance

urgent-care-centers-market Treatment Type Outlook

  • Minor Injuries
  • Illness Treatment
  • Diagnostic Services
  • Preventive Services

urgent-care-centers-market Patient Demographics Outlook

  • Pediatric Patients
  • Adult Patients
  • Geriatric Patients
  • Women’s Health Services

Report Scope

MARKET SIZE 202435.0(USD Billion)
MARKET SIZE 202536.76(USD Billion)
MARKET SIZE 203560.0(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)5.02% (2025 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledUrgent Care Group (US), MedExpress (US), NextCare (US), American Family Care (US), CareNow (US), Concentra (US), Patient First (US), CityMD (US), HealthQuest (US)
Segments CoveredService Type, Patient Demographics, Insurance Type, Facility Type, Treatment Type
Key Market OpportunitiesIntegration of telehealth services enhances patient access in the Urgent Care Centers Market.
Key Market DynamicsRising consumer preference for convenient healthcare drives expansion and innovation in urgent care centers.
Countries CoveredNorth America, Europe, APAC, South America, MEA
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