Passenger Service System Market Research Report- Global Forecast to 2027

Passenger Service System Market Research Report: By Service (Airline Reservation System, Airline Inventory System), Deployment (Cloud, On-Premise), Solution (Inventory Management) - Forecast Till 2027

ID: MRFR/SEM/3731-HCR | February 2021 | Region: Global | 100 pages

Market Scenario


Companies such as Sirena-Travel JSCS (Russia), Radixx International, Inc. ( U.S.), Hitit Computer Services A.S. (Istanbul), Intelisys Aviation Systems Inc.(Canada), Unisys Corp.(U.S.), Hexaware Technologies Ltd. (India), Travelport Worldwide Ltd.(U.K), Sabre Corp.(U.S.), IBS Software Services Pvt. Ltd. (India),  are leading providers of the passenger service system solution in the global market. Increasing population and demand for more amenities are boosting the passenger service system market growth to a large extent. Furthermore, increasing expense capacity of the large population and the increasing number of airline operators are likely to boost the demand for passenger service system over the forecast years. The increasing adoption of cloud is playing a major role in passenger service system market as it is widely used in transporation sector. These system uses cloud technology that helps in keeping record of delivering passenger services, luggage drops with label printing, self-boarding gates and others. Furthermore, it keeps the detail information of customers such as security clearance and visas, these can be used for pre-validated and save the traveller time of the customers.


The growing demand for augmented reality and the artificial intelligence are driving the passenger service system market growth. The increasing demand for transportation system such as airline reservation system segment is holding maximum market share due to increasing number of industrialization. Therefore, high uptake among all kind of airline operators who all are providing solutions to satisfy their customers is propelling the passenger service system market growth. It helps the customer in finding flight for pre-travel, ticket issuance, check-in, boarding, in-flight services, baggage, and others. It helps in improving the aircraft maintenance, aircraft identifications, integrated fare management, traffic modelling, customer loyalty programs, estimating travel times, and ultimately safety.


Segmentation of Passenger Service System Market:


The global passenger service system market is segmented into service, deployment, solution, and region. The service is segmented into airline reservation system, airline inventory system, departure control system, internet booking system, loyalty system, customer care system, airport management consulting, ancillary services, and others. The deployment segment is sub-segmented into cloud and on-premise. The solution segment is sub-segmented into inventory management, loyalty management, reservation management, and others. The market is spanned across regions including North America, Europe, Asia Pacific, and rest of the world.


The global passenger service system market is expected to grow at USD ~10 billion by the year 2023 at a CAGR of ~11%.


Global Passenger Service System Market


 Passenger Service System Market


Key Players


Some of the prominent players in the global passenger service system market are Sirena-Travel JSCS (Russia), Radixx International, Inc. ( U.S.), Hitit Computer Services A.S. (Istanbul), Intelisys Aviation Systems Inc.(Canada), Bravo Passenger Solutions Pte Ltd.( Singapore), Unisys Corp.(U.S.), Hexaware Technologies Ltd. (India), Travelport Worldwide Ltd.(U.K), SITA NV (Geneva), Sabre Corp.(U.S.), IBS Software Services Pvt. Ltd.(India), Information Systems Associates FZE (UAE), Amadeus IT Group SA (Spain), Travel Technology Interactive (France), Mercator Ltd.(India), Travelsky Technology Ltd. (China), and KIU System Solutions (Argentina), among others.


Regional Analysis


The global passenger service system market is studied for the Asia Pacific (China, Japan, and India), North America (the U.S., Mexico, and Canada), Europe (the U.K, Germany) and Rest of the World. North America is one of the leading regions of the world in terms of market share. The passenger service system market in this region has a huge demand due to the increasing adoption of consumer electronics devices, which is further propelling the market growth to a large extent. The passenger service system market in Europe is expected to witness a rapid growth over the forthcoming period. Whereas, Asia Pacific countries such as China, Japan, and India are emerging passenger service system markets, which is expected to grow at the highest CAGR over the review period.


Intended Audience



  • Passenger service system companies

  • Passenger service system providers

  • Technical universities

  • System integrators

  • Managed Security Service Providers

  • Professional service providers

  • Research and development companies

  • Market research and consulting firms

  • Solution providers

  • Technology standards organizations

  • Technology investors

  • System Integrators



Report Scope:
Report Attribute/Metric Details
  Market Size   USD 10 Billion
  CAGR   11%
  Base Year   2019
  Forecast Period   2020-2027
  Historical Data   2018
  Forecast Units   Value (USD Billion)
  Report Coverage   Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
  Segments Covered   Service, Deployment, Solution
  Geographies Covered   North America, Europe, Asia-Pacific, and Rest of the World (RoW)
  Key Vendors   Sirena-Travel JSCS (Russia), Radixx International, Inc. ( U.S.), Hitit Computer Services A.S. (Istanbul), Intelisys Aviation Systems Inc.(Canada), Bravo Passenger Solutions Pte Ltd.( Singapore), Unisys Corp.(U.S.), Hexaware Technologies Ltd. (India), Travelport Worldwide Ltd.(U.K), SITA NV (Geneva), Sabre Corp.(U.S.), IBS Software Services Pvt. Ltd.(India), Information Systems Associates FZE (UAE), Amadeus IT Group SA (Spain), Travel Technology Interactive (France), Mercator Ltd.(India), Travelsky Technology Ltd. (China), and KIU System Solutions (Argentina)
  Key Market Opportunities

  • The rise in the number of aircrafts operating in the travel sector.
  • The mounting adoption of consumer electronics devices, which is additionally pushing the market growth to a great extent.
  •   Key Market Drivers

  • The growing demand for augmented reality and the artificial intelligence.
  • The increasing demand for transportation system such as airline reservation system.


  • Frequently Asked Questions (FAQ) :


    The global passenger service system market is expected to reach a valuation of USD 10 billion by 2023.

    The global passenger service system market is expected to exhibit a strong 11% CAGR by 2023.

    Increasing number of airline operators is the major driver for the global passenger service system market.

    North America is the leading regional market for passenger service systems.

    Leading players in the global passenger service system market include Hitit Computer Services AS, Sirena-Travel JSCS, Unisys Corp., Amadeus IT Group SA, Bravo Passenger Solutions Pte. Ltd., and Sabre Corp., among others.