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Mobile Engagement Market

ID: MRFR/ICT/26027-HCR
100 Pages
Sejal Akre
October 2025

Mobile Engagement Market Research Report: By Engagement Type (In-App Messaging, Push Notifications, Email Marketing, SMS Marketing, Web Push Notifications), By Industry Vertical (Retail, Financial Services, Healthcare, Education, Media & Entertainment), By Target Audience (Consumers, Business Users, Both Consumers and Business Users), By Deployment Model (On-Premise, Cloud, Hybrid) and By Regional (North America, Europe, South America, Asia-Pacific, Middle East and Africa) - Forecast to 2035.

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Mobile Engagement Market Summary

As per Market Research Future analysis, the Mobile Engagement Market Size was estimated at 9.491 USD Billion in 2024. The Mobile Engagement industry is projected to grow from 11.59 USD Billion in 2025 to 85.6 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 22.13% during the forecast period 2025 - 2035

Key Market Trends & Highlights

The Mobile Engagement Market is experiencing dynamic growth driven by technological advancements and evolving consumer preferences.

  • Personalization through AI is becoming increasingly prevalent, enhancing user experiences across various platforms.
  • North America remains the largest market, while the Asia-Pacific region is emerging as the fastest-growing area for mobile engagement solutions.
  • Push notifications dominate the market as the largest segment, whereas in-app messaging is rapidly gaining traction as the fastest-growing segment.
  • The rising importance of data privacy and the growing demand for personalized experiences are key drivers propelling market expansion.

Market Size & Forecast

2024 Market Size 9.491 (USD Billion)
2035 Market Size 85.6 (USD Billion)
CAGR (2025 - 2035) 22.13%

Major Players

Airship (US), Braze (US), CleverTap (IN), Leanplum (US), MoEngage (IN), OneSignal (US), Pushwoosh (US), Segment (US), Vibes (US)

Mobile Engagement Market Trends

The Mobile Engagement Market is currently experiencing a dynamic evolution, driven by the increasing reliance on mobile devices for communication and interaction. As consumers become more accustomed to engaging with brands through their smartphones, businesses are compelled to adopt innovative strategies to capture and retain user attention. This shift is characterized by the integration of advanced technologies such as artificial intelligence and machine learning, which enhance personalization and improve user experiences. Furthermore, the rise of mobile applications has transformed how companies interact with their customers, fostering deeper connections and encouraging brand loyalty. In addition, the Mobile Engagement Market is witnessing a growing emphasis on data privacy and security. As users become more aware of their digital footprints, organizations are prioritizing transparent practices to build trust. This trend suggests that companies must balance effective engagement strategies with ethical considerations. Overall, the Mobile Engagement Market appears poised for continued growth, as businesses adapt to the evolving landscape and seek to leverage mobile platforms for enhanced customer engagement.

Personalization through AI

The integration of artificial intelligence in mobile engagement strategies allows for tailored experiences that resonate with individual users. By analyzing user behavior and preferences, companies can deliver content that is relevant and engaging, thereby increasing user satisfaction and retention.

Focus on Data Privacy

As concerns regarding data security rise, the Mobile Engagement Market is shifting towards practices that prioritize user privacy. Organizations are implementing transparent data handling policies, which not only comply with regulations but also foster trust among consumers.

Rise of Interactive Content

The demand for interactive content is growing within the Mobile Engagement Market. Users are increasingly drawn to engaging formats such as quizzes, polls, and augmented reality experiences, which enhance user interaction and create memorable brand experiences.

Mobile Engagement Market Drivers

Increased Smartphone Penetration

The proliferation of smartphones has catalyzed the Mobile Engagement Market, as more individuals gain access to mobile devices. As of 2025, it is estimated that over 80% of the population in developed regions owns a smartphone. This widespread adoption facilitates seamless communication and interaction between brands and consumers. Consequently, businesses are increasingly investing in mobile engagement strategies to capture the attention of this vast audience. The Mobile Engagement Market is likely to experience substantial growth as companies leverage mobile platforms to enhance customer experiences and drive brand loyalty. Furthermore, the rise in mobile internet usage, which has surpassed desktop usage, underscores the necessity for businesses to prioritize mobile engagement in their marketing efforts.

Advancements in Mobile Technology

Technological innovations in mobile devices and applications are propelling the Mobile Engagement Market forward. The introduction of 5G technology, for instance, is expected to enhance mobile connectivity, allowing for faster data transmission and improved user experiences. This advancement enables businesses to implement more sophisticated engagement strategies, such as real-time notifications and interactive content. Moreover, the integration of augmented reality (AR) and virtual reality (VR) into mobile applications is creating new avenues for engagement. As these technologies become more mainstream, the Mobile Engagement Market is poised for growth, as companies seek to leverage these advancements to create immersive experiences that resonate with consumers.

Rising Importance of Data Privacy

As concerns over data privacy intensify, the Mobile Engagement Market is adapting to meet consumer expectations. With regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) in place, businesses are compelled to prioritize data security and transparency. This shift is influencing how companies engage with consumers on mobile platforms. Brands that demonstrate a commitment to protecting user data are likely to foster trust and loyalty among their customers. Consequently, the Mobile Engagement Market is evolving, with businesses investing in secure technologies and practices to ensure compliance while maintaining effective engagement strategies.

Shift Towards Omnichannel Marketing

The transition to omnichannel marketing strategies is reshaping the Mobile Engagement Market. Businesses are recognizing the importance of providing a cohesive customer experience across various platforms, including mobile, social media, and in-store interactions. This approach not only enhances customer satisfaction but also fosters brand loyalty. Research suggests that companies with strong omnichannel strategies retain an average of 89% of their customers, compared to 33% for those with weak strategies. As organizations increasingly adopt omnichannel frameworks, the Mobile Engagement Market is expected to grow, as brands seek to engage consumers through multiple touchpoints and create a seamless experience.

Growing Demand for Personalized Experiences

Consumers increasingly expect personalized interactions with brands, driving the Mobile Engagement Market to adapt accordingly. Data indicates that personalized marketing can lead to a 20% increase in sales. Businesses are utilizing data analytics and artificial intelligence to tailor their mobile engagement strategies, ensuring that content is relevant and appealing to individual users. This trend is particularly evident in sectors such as retail and entertainment, where personalized recommendations and targeted promotions enhance customer satisfaction. As the demand for personalized experiences continues to rise, the Mobile Engagement Market is likely to expand, with companies investing in technologies that facilitate customized interactions.

Market Segment Insights

By Engagement Type: Push Notifications (Largest) vs. In-App Messaging (Fastest-Growing)

The Mobile Engagement Market is significantly shaped by various engagement types, with Push Notifications holding the largest market share among them. This method has established itself as a vital tool for businesses aiming to connect with their customers directly on their mobile devices. In contrast, In-App Messaging is experiencing rapid growth as businesses increasingly recognize the importance of fostering real-time interactions within their applications, leading to higher user retention and satisfaction levels. Looking at growth trends, In-App Messaging is emerging as a critical player, with businesses focusing on personalized experiences to enhance user engagement. Factors driving this trend include advancements in app technology and consumer demand for instant communication. Push Notifications, while still dominant, are evolving with more nuanced strategies as brands aim to avoid spamming users and instead provide value-added notifications that encourage interaction and conversion.

In-App Messaging (Emerging) vs. Push Notifications (Dominant)

In the Mobile Engagement Market, Push Notifications are recognized as the dominant engagement type, primarily due to their ability to reach users instantly and compel action. This method allows businesses to send alerts and updates directly to users, thereby increasing engagement rates. On the other hand, In-App Messaging has emerged as a significant challenger, focusing on personalized communication within applications. This growth is fueled by the increasing importance of user experience, where real-time messaging can tailor interactions based on user behavior. Both formats serve distinct purposes among marketers, with Push Notifications often used for promotional messages, while In-App Messaging nurtures ongoing user relationships through interactive and contextual dialogue.

By Industry Vertical: Retail (Largest) vs. Financial Services (Fastest-Growing)

In the Mobile Engagement Market, the Retail sector holds the largest share, driven by the increasing integration of mobile technology into shopping experiences. Retailers are leveraging mobile engagement solutions to enhance customer interaction, boost sales, and streamline operations across digital and physical stores. Meanwhile, Financial Services, while smaller in market share compared to Retail, are emerging rapidly due to the demand for mobile banking and payment solutions, where security and convenience are paramount. The growth trends reveal that Retail is continually evolving as brands adopt mobile engagement tools to provide personalized experiences. In contrast, the Financial Services segment is experiencing the fastest growth driven by technological advancements, regulatory changes towards digitalization, and an increasing trend towards fintech solutions that prioritize user experience and mobile accessibility.

Retail (Dominant) vs. Financial Services (Emerging)

The Retail segment in the Mobile Engagement Market is characterized by its dominance, as businesses actively engage customers through mobile applications, loyalty programs, and personalized promotions. Retailers are utilizing analytics to understand consumer behavior better and tailor their offerings accordingly. Emerging technologies such as AR and AI are also being integrated to enhance the shopping experience. On the other hand, the Financial Services segment is emerging rapidly as organizations adopt mobile engagement strategies to cater to tech-savvy customers. The rise of mobile banking applications, secure payment systems, and digital wallets has transformed customer engagement in finance. This sector is increasingly focused on developing intuitive interfaces and robust security measures to build trust and enhance user experience, thus attracting a broader audience.

By Target Audience: Consumers (Largest) vs. Business Users (Fastest-Growing)

In the Mobile Engagement Market, the consumer segment commands the largest share, currently dominating the landscape due to widespread smartphone adoption and increased mobile app usage. On the other hand, business users are rapidly gaining traction as organizations invest in mobile solutions to enhance customer interaction and streamline operations. This shift reflects a growing trend where businesses recognize the importance of engaging users on mobile platforms for better service delivery and brand loyalty. The growth trends indicate that while consumers are the primary drivers of mobile engagement, business users represent a significant emerging opportunity. The increasing reliance on mobile communication for operational efficiency and customer service is propelling business engagements forward. Moreover, advancements in technology and personalized marketing are driving businesses to invest in mobile engagement tools, making this segment one of the fastest-growing within the mobile ecosystem.

Consumers (Dominant) vs. Business Users (Emerging)

The consumers segment remains dominant in the Mobile Engagement Market, characterized by a diverse user base that spans various demographics and interests. This group is primarily driven by the desire for seamless experiences and interactive engagement. Consumers are more likely to adopt mobile applications that offer personalized content, rewards, and social connectivity. In contrast, the business users segment is emerging as a formidable force, focusing on optimizing mobile channels for operational excellence and customer satisfaction. Businesses prioritize mobile engagement strategies to enhance service delivery, automate processes, and gather consumer data for targeted marketing. The dual focus of both segments highlights the comprehensive nature of mobile engagement, catering to both individual and corporate needs.

By Deployment Model: Cloud (Largest) vs. On-Premise (Fastest-Growing)

In the Mobile Engagement Market, the deployment model segment is primarily dominated by cloud solutions, which are favored for their scalability and cost-effectiveness. These cloud-based models account for a significant share of the market, appealing to a broad range of businesses looking to implement mobile engagement strategies without the heavy investment of on-premise infrastructure. On-Premise models, on the other hand, are gaining traction in specific sectors requiring enhanced security and control over data, leading to a noticeable market share distribution between these two options.

Cloud (Dominant) vs. On-Premise (Emerging)

The Cloud deployment model remains the dominant choice in the Mobile Engagement Market, primarily due to its flexibility and the ability to quickly adapt to changing market needs. It allows businesses to access advanced tools without significant upfront investment and ensures seamless scalability. Conversely, the On-Premise model is emerging as a strong contender, particularly among enterprises that emphasize data security and compliance. By maintaining full control over their infrastructure, organizations can tailor their mobile engagement solutions, thus meeting specific regulatory requirements while implementing customized strategies.

Get more detailed insights about Mobile Engagement Market

Regional Insights

North America : Innovation and Market Leadership

North America is the largest market for mobile engagement, holding approximately 45% of the global share. The region's growth is driven by high smartphone penetration, advanced technology infrastructure, and increasing demand for personalized customer experiences. Regulatory support for data privacy and digital marketing is also a significant catalyst for market expansion. The U.S. leads this market, followed closely by Canada, which contributes around 15% to the overall market share. The competitive landscape in North America is robust, featuring key players like Airship, Braze, and Leanplum. These companies leverage innovative technologies to enhance user engagement and retention. The presence of major tech firms and startups fosters a dynamic environment for mobile engagement solutions. As businesses increasingly adopt mobile strategies, the demand for effective engagement tools continues to rise, solidifying North America's position as a market leader.

Europe : Emerging Trends and Regulations

Europe is witnessing significant growth in the mobile engagement market, accounting for approximately 30% of the global share. The region's expansion is fueled by increasing smartphone usage, a shift towards digital marketing, and stringent data protection regulations like GDPR. These regulations not only protect consumer data but also encourage businesses to adopt more transparent engagement strategies. The UK and Germany are the largest markets, together holding about 20% of the total market share. Leading countries in Europe, such as the UK, Germany, and France, are home to several key players, including CleverTap and Segment. The competitive landscape is characterized by a mix of established firms and innovative startups, all vying for market share. As companies adapt to regulatory changes, the demand for compliant mobile engagement solutions is expected to rise, driving further growth in the region.

Asia-Pacific : Rapid Growth and Adoption

Asia-Pacific is rapidly emerging as a powerhouse in the mobile engagement market, holding around 20% of the global share. The region's growth is driven by increasing smartphone adoption, a young population, and a surge in mobile internet usage. Countries like India and China are at the forefront, with India contributing approximately 10% to the overall market. The demand for localized content and personalized marketing strategies is also a significant driver of growth in this region. The competitive landscape in Asia-Pacific is diverse, featuring key players like MoEngage and CleverTap. The presence of numerous startups and tech companies enhances the market's dynamism. As businesses increasingly recognize the importance of mobile engagement, the region is expected to see a surge in innovative solutions tailored to meet local consumer preferences, further solidifying its position in the global market.

Middle East and Africa : Untapped Potential and Growth

The Middle East and Africa (MEA) region is an emerging market for mobile engagement, currently holding about 5% of the global share. The growth in this region is driven by increasing smartphone penetration, a growing middle class, and rising internet connectivity. Countries like South Africa and the UAE are leading the market, with South Africa contributing approximately 2% to the overall share. The demand for mobile engagement solutions is expected to rise as businesses seek to enhance customer interactions and loyalty. The competitive landscape in MEA is still developing, with several local and international players entering the market. Companies are increasingly focusing on tailored solutions to meet the unique needs of consumers in this region. As the market matures, the presence of key players and innovative startups is likely to drive further growth, making MEA a region to watch in the mobile engagement space.

Mobile Engagement Market Regional Image

Key Players and Competitive Insights

Major players in the Mobile Engagement Market industry are constantly looking for new and innovative ways to engage with their customers. Leading Mobile Engagement Market players are investing heavily in research and development to develop new features and capabilities that will help them stay ahead of the competition. The Mobile Engagement Market is expected to continue to grow rapidly in the coming years, with the increasing adoption of mobile devices and the growing popularity of mobile apps. One of the leading companies in the Mobile Engagement Market is Braze.
Braze is a cloud-based mobile engagement platform that helps businesses to create and deliver personalized mobile experiences.
The company's platform offers a wide range of features, including push notifications, email marketing, SMS messaging, and in-app messaging. Braze has a large customer base that includes some of the world's largest brands, such as Amazon, Starbucks, and Uber. A key competitor to Braze is mParticle. mParticle is a mobile data platform that helps businesses to collect, manage, and analyze their customer data. The company's platform offers a wide range of features, including customer data management, event tracking, and analytics. mParticle has a large customer base that includes some of the world's largest brands, such as Airbnb, Spotify, and Nike.

Key Companies in the Mobile Engagement Market include

Industry Developments

The mobile engagement market is projected to register a CAGR of 22.13% from 2024 to 2032, reaching a valuation of USD 38.51 billion by 2032. This growth is attributed to the increasing adoption of smartphones and tablets, as well as the growing popularity of mobile apps. In recent years, there have been several key developments in the mobile engagement market. One of the most notable trends is the rise of artificial intelligence (AI). AI-powered mobile engagement solutions can help businesses to better understand their customers' needs and preferences and to deliver more personalized and relevant experiences.

Another key trend is the growing adoption of omnichannel marketing strategies. Omnichannel marketing involves reaching customers across multiple channels, such as mobile, email, and social media. By using omnichannel strategies, businesses can create a more seamless and cohesive customer experience. Some of the leading players in the mobile engagement market include Salesforce, Adobe, Oracle, and IBM. These companies offer a wide range of mobile engagement solutions, including customer relationship management (CRM), marketing automation, and analytics.

Future Outlook

Mobile Engagement Market Future Outlook

The Mobile Engagement Market is projected to grow at a 22.13% CAGR from 2025 to 2035, driven by advancements in AI, increased smartphone penetration, and evolving consumer preferences.

New opportunities lie in:

  • Integration of AI-driven personalization tools for enhanced user experiences.
  • Development of cross-platform engagement solutions to capture diverse user bases.
  • Expansion into emerging markets with localized mobile engagement strategies.

By 2035, the Mobile Engagement Market is expected to be robust, reflecting substantial growth and innovation.

Market Segmentation

Mobile Engagement Market Engagement Type Outlook

  • In-App Messaging
  • Push Notifications
  • Email Marketing
  • SMS Marketing
  • Web Push Notifications

Mobile Engagement Market Target Audience Outlook

  • Consumers
  • Business Users
  • Both Consumers and Business Users

Mobile Engagement Market Deployment Model Outlook

  • On-Premise
  • Cloud
  • Hybrid

Mobile Engagement Market Industry Vertical Outlook

  • Retail
  • Financial Services
  • Healthcare
  • Education
  • Media Entertainment

Report Scope

MARKET SIZE 20249.491(USD Billion)
MARKET SIZE 202511.59(USD Billion)
MARKET SIZE 203585.6(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR)22.13% (2025 - 2035)
REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR2024
Market Forecast Period2025 - 2035
Historical Data2019 - 2024
Market Forecast UnitsUSD Billion
Key Companies ProfiledAirship (US), Braze (US), CleverTap (IN), Leanplum (US), MoEngage (IN), OneSignal (US), Pushwoosh (US), Segment (US), Vibes (US)
Segments CoveredEngagement Type, Industry Vertical, Target Audience, Deployment Model, Regional
Key Market OpportunitiesIntegration of artificial intelligence enhances personalization in the Mobile Engagement Market.
Key Market DynamicsRising consumer demand for personalized mobile experiences drives innovation and competition in the Mobile Engagement Market.
Countries CoveredNorth America, Europe, APAC, South America, MEA
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FAQs

What is the projected market valuation of the Mobile Engagement Market by 2035?

The Mobile Engagement Market is projected to reach a valuation of 85.6 USD Billion by 2035.

What was the market valuation of the Mobile Engagement Market in 2024?

In 2024, the Mobile Engagement Market had a valuation of 9.491 USD Billion.

What is the expected CAGR for the Mobile Engagement Market during the forecast period 2025 - 2035?

The expected CAGR for the Mobile Engagement Market during the forecast period 2025 - 2035 is 22.13%.

Which engagement type segment is projected to have the highest valuation by 2035?

By 2035, the Push Notifications segment is projected to reach a valuation of 18.0 USD Billion.

What are the key players in the Mobile Engagement Market?

Key players in the Mobile Engagement Market include Airship, Braze, CleverTap, Leanplum, MoEngage, OneSignal, Pushwoosh, Segment, and Vibes.

How does the Retail sector perform in the Mobile Engagement Market?

The Retail sector is projected to grow to 22.0 USD Billion by 2035, indicating strong performance.

What is the projected valuation for the Cloud deployment model by 2035?

The Cloud deployment model is projected to reach a valuation of 50.2 USD Billion by 2035.

Which target audience segment is expected to dominate the Mobile Engagement Market by 2035?

The segment comprising Both Consumers and Business Users is expected to dominate, reaching 35.6 USD Billion by 2035.

What is the projected valuation for the Email Marketing segment by 2035?

The Email Marketing segment is projected to grow to 9.0 USD Billion by 2035.

How does the Healthcare sector compare to other industry verticals in the Mobile Engagement Market?

The Healthcare sector is projected to reach 14.0 USD Billion by 2035, indicating robust growth compared to other verticals.

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