# Japan E Governance Market

> Japan E-Governance Market Research Report By Type (software, services), By Deployment (cloud, on-premises) and By End User (commercial, bfsi, government, healthcare)- Forecast to 2035

- **Forecast Period:** 2025 - 2035
- **CAGR:** 11.95%
- **2024:** $ 760 Million
- **2025:** $ 850.82 Million
- **2035:** $ 2,630 Million
- **Key Players:** Accenture (IE), IBM (US), Oracle (US), SAP (DE), Microsoft (US), Cisco (US), Atos (FR), NEC (JP), Tata Consultancy Services (IN)

**Report ID:** MRFR/ICT/44600-HCR · **Pages:** 200 · **Author:** Aarti Dhapte · **Last Updated:** April 06, 2026

**URL:** https://www.marketresearchfuture.com/reports/japan-e-governance-market-46281

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## Market Summary

## **Japan E-Governance Market Overview**

As per MRFR analysis, the Japan E-Governance Market Size was estimated at 694.94 (USD Million) in 2023.The Japan E-Governance Market Industry is expected to grow from 776.25(USD Million) in 2024 to 2,773.6 (USD Million) by 2035. The Japan E-Governance Market CAGR (growth rate) is expected to be around 12.273% during the forecast period (2025 - 2035)

**Key Japan E-Governance Market Trends Highlighted**

The Japan e-government market is currently experiencing substantial trends that are being driven by the government's dedication to digital transformation. The prerequisite for enhanced transparency and public service delivery are among the primary market drivers. Japan is emphasizing the integration of technology into public administration to improve citizen engagement, in response to the growing demand for efficient governance and the increasingly aging population. The government has implemented initiatives to establish a digital society, with a focus on online services and the resolution of the obstacles presented by conventional bureaucratic procedures.

Opportunities in this market include the expansion of the use of artificial intelligence and big data analytics in decision-making processes, which will enable more personalized public services and improved resource management. Innovative solutions, such as smart city initiatives that utilize IoT technologies, may emerge as local governments collaborate more frequently with private sectors. Furthermore, there is a requirement for secure digital identity systems that are designed to meet the requirements of citizens in order to access a variety of government services.

The expansion of e-governance has resulted in a recent drive for more stringent cybersecurity measures in Japan to safeguard sensitive data. The necessity for comprehensive security frameworks is of the utmost importance as more citizens rely on digital platforms for government interactions. Additionally, the Covid-19 pandemic has expedited the implementation of remote services, which has resulted in a change in public expectations regarding the accessibility and convenience of government functions. This trend suggests that the value of digital services is increasingly recognized by Japanese citizens, which has prompted the government to investigate additional advancements in e-governance solutions.

**Japan E-Governance Market Drivers**

**Increasing Digitalization Initiatives by the Japanese Government**

The Japanese government has made significant strides in digital transformation, underpinning the growth of the Japan E-Governance Market Industry. The Ministry of Internal Affairs and Communications has outlined goals to improve digital service accessibility for residents, aiming for a 95% increase in e-services by 2025. In a bid to streamline operations and enhance transparency, around 70% of local governments have embraced digital platforms for service delivery, as indicated by the 'Digital Government Action Plan'.Such initiatives not only bolster citizen engagement but also drive operational efficiency, contributing substantially to the anticipated growth of the market.

The rising adoption of tools like My Number system, which allows for better identification and provision of public services, showcases the shift towards more digitally-centric governance, setting a solid foundation for future innovations and expansions in the Japan E-Governance Market.

**Rising Demand for Transparency and Accountability**

In Japan, there is an increasing public demand for transparency in governance, which has been further amplified by various citizen petitions and surveys indicating an 80% preference for more open government processes. Organizations such as the Japan Policy Council have highlighted that enhanced transparency through digital platforms leads to a more accountable governance system. This growing expectation encourages local governments to adopt e-governance solutions that allow citizens to monitor procedures, access information, and engage more directly with public administration.The trend is contributing significantly to the Japan E-Governance Market Industry, as established solutions implement these transparency initiatives.

**Technological Advancements and Infrastructure Development**

Technological innovations play a critical role in facilitating e-governance solutions in Japan. Companies like NEC Corporation and Fujitsu are at the forefront of developing systems that support digital engagement and data security, which can lead to an expected 15% improvement in service delivery times as reported by the Japan Information Technology Services Industry Association. With Japan's robust telecommunication infrastructure and the rising usage of broadband internet, the potential for integrating more sophisticated e-governance solutions is substantial.The ongoing Research and Development initiatives by these organizations to enhance cybersecurity and user accessibility further exemplify the thriving environment for the Japan E-Governance Market.

**Japan E-Governance Market Segment Insights**

**E-Governance Market Type Insights**

The Japan E-Governance Market is experiencing notable advancements driven by various factors, particularly in the Type segment, which encompasses software and services. The increasing demand for digital transformation within government entities emphasizes the importance of software solutions, which streamline processes, enhance efficiency, and improve citizen engagement. Governments are increasingly adopting integrated platforms that allow for real-time data sharing and communication, ultimately promoting transparency and accountability.

Additionally, these software solutions play a crucial role in providing solutions tailored to the unique needs of local governments and public enterprises across Japan.In parallel, the services aspect of the Japan E-Governance Market emerges as a significant driver, offering essential support to ensure seamless implementation and maintenance of e-governance systems. The demand for consultancy services, training, and technical support is growing as organizations strive to optimize their digital capabilities.

As the Japanese government pushes for a more centralized digital approach to public services, there is an increasing focus on the role of services in enhancing user experience and ensuring compliance with regulations.The Japanese market also benefits from strong governmental support aimed at promoting digital policies and initiatives that foster innovation while enhancing citizen access to services.

Notably, this aligns with Japan's ambition to achieve a more agile and responsive public sector, as well as its ongoing partnership with technology providers to address pressing challenges.Furthermore, rising cybersecurity concerns compel authorities to invest in secure software solutions that safeguard sensitive data, thus boosting the demand for software that features advanced security protocols. Ultimately, the continued evolution of the Japan E-Governance Market reinforces the growing significance of both software and services in facilitating the digital shift and ensuring modern governance.

The interaction between these elements creates a dynamic environment marked by opportunities for growth and improvement in public service delivery and citizen engagement.

**E-Governance Market Deployment Insights**

The Deployment segment of the Japan E-Governance Market is essential in facilitating the government's digital transformation strategy. This segment includes both cloud-based and on-premises solutions, which are crucial in offering flexible, scalable, and secure infrastructures for public administration. Cloud deployment has gained traction in Japan, driven by the need for cost-effective and efficient service delivery, contributing significantly to the overall E-Governance infrastructure. On-premises solutions, while experiencing slower growth, remain vital for organizations requiring complete control over their data and compliance with strict regulations.

The increasing demand for real-time access to public services and information is pushing more governmental bodies to adopt these deployment models. As Japan advances its digital initiatives, the market is expected to witness robust development, emphasizing the critical role that both cloud and on-premises deployments play in enhancing service efficiency, data management, and citizen engagement within the country. Overall, the Deployment segment serves as a backbone for the evolving landscape of the Japan E-Governance Market, reflecting ongoing trends toward modernization and improved public sector performance.

**E-Governance Market End User Insights**

The Japan E-Governance Market, particularly in the End User segment, exhibits diverse applications and exceptional growth potential across multiple sectors, including commercial, Banking, Financial Services, and Insurance (BFSI), government, and healthcare. With the ongoing digital transformation in Japan, the government sector remains a significant contributor, driven by the need for streamlined services, transparency, and improved citizen engagement. The BFSI segment plays a critical role, facilitating secure financial transactions and enhancing customer services through digital platforms.In healthcare, the adoption of e-governance solutions supports improved patient care and efficient management of healthcare resources.

Furthermore, the commercial sector benefits from e-governance implementation through better operational efficiency and reduced costs. Overall, advancements in technology, alongside increasing demand for digital services, fuel growth opportunities in the Japan E-Governance Market, creating an environment ripe for innovation and improved public service delivery. The ongoing investments in infrastructure and a supportive regulatory framework further underscore the significance of e-governance across these key sectors in Japan, making them vital for future market expansion.

**Japan E-Governance Market Key Players and Competitive Insights**

The Japan E-Governance Market is characterized by a rapidly evolving landscape that integrates technology with public administration, aiming to enhance the efficiency and transparency of government operations. Various players within this market aim to deliver innovative solutions that streamline processes, improve citizen engagement, and provide critical data management tools for public sector entities. The competitive dynamics are shaped by factors such as technological advancements, regulatory frameworks, and the increasing expectations of citizens for more accessible and responsive government services. The players are continuously adapting to local needs while also exploring global best practices to strengthen their market positions.

Understanding the competitive insights in this sector is crucial for stakeholders looking to leverage opportunities presented by digitalization in governance.SAP Japan has established a strong foothold in the Japan E-Governance Market by providing comprehensive software solutions that facilitate effective public service delivery. The company’s solutions are designed to help government entities manage complex processes efficiently while ensuring data accuracy and security. SAP Japan's extensive experience in enterprise resource planning (ERP) solutions positions it uniquely to cater to Japan's administrative needs, emphasizing scalability and integration.

The company benefits from a robust local presence, characterized by strategic partnerships with various government agencies, which enables it to understand and meet the specific demands of the Japanese market. Additionally, SAP Japan's strength lies in its commitment to ongoing innovation, driven by continuous investment in research and development tailored to local governance challenges.Mitsubishi Electric plays a significant role in the Japan E-Governance Market by providing a range of technologies and services aimed at enhancing government operations and smart city initiatives.

The company offers key products and services, including advanced information and communication technologies that facilitate data transmission and management for government institutions. Mitsubishi Electric is noted for its strengths in automation and smart infrastructure applications, positioning itself as a key partner in the digital transformation of public services. Its market presence is bolstered through strategic collaborations and a history of mergers and acquisitions that have expanded its capabilities in delivering e-Governance solutions.

This approach allows the company to integrate cutting-edge technology into its offerings, addressing the unique needs of Japanese governmental frameworks and developing solutions that drive efficiency and citizen satisfaction in public management.

**Key Companies in the Japan E-Governance Market Include**

**Japan E-Governance Market Industry Developments**

Japan's E-Governance Market has witnessed significant developments recently, particularly with companies like NEC and Fujitsu focusing on digital transformation initiatives. During October 2023, NEC launched an innovative e-governance platform aimed at streamlining local government operations, enhancing citizen engagement. In September 2023, Fujitsu announced a collaboration with the Ministry of Internal Affairs and Communications to improve cybersecurity measures for local government information systems.

Additionally, the market saw a surge in investments, with KDDI expanding its digital public services infrastructure to better cater to citizen needs.There was also notable acquisition activity in the sector; in August 2023, IBM Japan acquired a stake in a prominent cybersecurity consultancy to bolster its cloud security solutions for government clients. The growth of the Japan E-Governance Market is reflected in increased spend on digital services public and private sectors recognized the importance of enhanced data transparency and service efficiency.

The Japanese government’s commitment to digital transformation has been instrumental in driving the market's expansion, aligning with the country's larger vision to create a digitally inclusive society by 2025.

**Japan E-Governance Market Segmentation Insights**

## Market Drivers

### Government Policy and Regulation

In Japan, the e governance market is significantly influenced by government policies and regulations aimed at promoting digital transformation. The government has established a comprehensive framework to facilitate the adoption of e governance solutions, which includes guidelines for data privacy, cybersecurity, and interoperability. As of 2025, the Japanese government allocates approximately $1 billion annually to support digital initiatives across various sectors. This financial commitment indicates a strong governmental push towards enhancing the e governance market. Furthermore, the introduction of new regulations encourages public sector organizations to adopt innovative technologies, thereby fostering a competitive environment that stimulates growth and development within the market.

### Rising Demand for Digital Services

The e governance market in Japan experiences a notable surge in demand for digital services, driven by the increasing expectations of citizens for efficient and accessible government services. As of 2025, approximately 70% of Japanese citizens express a preference for online interactions with government agencies. This shift towards digitalization is further supported by the government's initiatives to enhance service delivery through technology. The e governance market is thus witnessing a transformation, as public sector entities invest in digital platforms to streamline processes and improve user experience. The integration of advanced technologies, such as artificial intelligence and big data analytics, is likely to play a crucial role in meeting these demands, ultimately leading to a more responsive and citizen-centric governance framework.

### Advancements in Cybersecurity Measures

As the e governance market in Japan expands, there is a concurrent focus on enhancing cybersecurity measures to protect sensitive government data and citizen information. The increasing frequency of cyber threats has prompted government agencies to invest heavily in robust cybersecurity frameworks. As of 2025, it is estimated that the Japanese government allocates approximately $300 million annually to bolster cybersecurity initiatives within the public sector. This investment is critical for ensuring the integrity and confidentiality of digital services. The e governance market is thus adapting to these challenges by integrating advanced security technologies, such as encryption and multi-factor authentication, which are essential for maintaining public trust in digital governance. This proactive approach to cybersecurity may also encourage greater adoption of e governance solutions among citizens.

### Increased Investment in IT Infrastructure

The e governance market in Japan is witnessing a substantial increase in investment in IT infrastructure, which is essential for the successful implementation of digital services. As of 2025, the Japanese government has earmarked around $500 million for upgrading existing IT systems and developing new digital platforms. This investment is crucial for ensuring that government agencies can effectively manage and deliver services to citizens. The e governance market benefits from this focus on infrastructure, as it enables the integration of advanced technologies, such as cloud computing and blockchain, which enhance the efficiency and security of government operations. Consequently, this trend is likely to attract further investments from private sector players, fostering collaboration and innovation.

### Growing Emphasis on Transparency and Accountability

The e governance market in Japan is increasingly characterized by a growing emphasis on transparency and accountability in government operations. Citizens are demanding greater access to information and more opportunities to engage with public officials. As of 2025, surveys indicate that over 60% of the population believes that transparency in government processes is essential for building trust. This demand is prompting government agencies to adopt e governance solutions that facilitate open data initiatives and citizen engagement platforms. The e governance market is thus evolving to meet these expectations, as it seeks to enhance public trust and ensure that government actions are subject to scrutiny. This trend may lead to the development of innovative tools that promote civic participation and foster a culture of accountability.

## Future Outlook

The e governance market in Japan is projected to grow at 11.95% CAGR from 2025 to 2035, driven by digital transformation, increased government transparency, and citizen engagement.

**New opportunities:**

- Development of AI-driven public service chatbots
- Implementation of blockchain for secure voting systems
- Expansion of mobile applications for citizen feedback and services

By 2035, the e governance market is expected to be robust, reflecting substantial advancements and increased adoption.

## Segment Insights

### By Component: Software (Largest) vs. Services (Fastest-Growing)

In the Japan e governance market, the component segment exhibits a clear distinction in market share between software and services. Software holds the largest share, being a crucial element in the implementation of e governance solutions. This segment is characterized by its robust demand driven by the need for efficient digital government processes. Conversely, the services segment, while smaller, is growing rapidly as organizations seek specialized support in deploying and maintaining e governance frameworks.

As digital transformation accelerates, the growth of the services segment is primarily driven by an increasing reliance on cloud solutions and the need for continuous support and updates. Factors such as rising cybersecurity threats and the demand for user-centric solutions are propelling this trend. In this context, companies offering innovative service models are positioned to capture a significant share of the evolving market landscape.

Software: Dominant vs. Services: Emerging

The Software segment is the dominant force in the Japan e governance market, characterized by comprehensive applications that streamline various governance processes. This segment includes robust solutions for data management, citizen engagement, and regulatory compliance, making it essential for enhancing operational efficiency. The emergence of technologies such as AI and machine learning in software development is further solidifying its market position. On the other hand, the Services segment is deemed emerging, focusing on offering specialized consulting, implementation, and maintenance services to assist organizations in adapting their governance operations. This segment is pivotal as it provides tailored solutions that ensure successful deployment of software, thereby enhancing the overall effectiveness of e governance initiatives in Japan.

### By Deployment: Cloud (Largest) vs. On-premises (Fastest-Growing)

In the Japan e governance market, the deployment segment is notably characterized by the prevalence of cloud solutions, which hold a significant market share. Cloud deployments enable scalability and flexibility, making them a preferred choice among many public sector organizations. In contrast, on-premises solutions are witnessing a swift increase in adoption, primarily due to stringent data security regulations and the need for local data processing. This dynamic results in a competitive landscape where both deployment types play crucial roles. 

Growth trends indicate that while cloud deployments continue to dominate in terms of user preference, on-premises solutions are emerging rapidly. Factors driving this growth include increased government investments in digital infrastructure and rising concerns over data privacy. The demand for tailored, secure solutions fosters an environment where on-premises deployments can thrive, making them a compelling alternative for organizations that prioritize data control and compliance.

Cloud (Dominant) vs. On-premises (Emerging)

Cloud deployment stands as the dominant force within the Japan e governance market, widely recognized for its ability to offer rapid scalability and adaptability to changing public service demands. Organizations leveraging cloud solutions benefit from reduced operational costs and enhanced accessibility, aligning well with modern governance needs. Conversely, on-premises solutions are categorized as emerging, driven by specific sector requirements for greater security and control over sensitive information. While these systems can be more costly and less flexible, they provide organizations with the peace of mind that comes from managing their own infrastructure. The combination of these deployment models allows for a comprehensive strategy that meets diverse operational needs.

### By End-User: Government (Largest) vs. Healthcare (Fastest-Growing)

In the Japan e governance market, the end-user segment is primarily dominated by the Government sector, holding the largest share. This sector's focus on enhancing public service delivery and operational efficiency has been pivotal in its market presence. Other segments, such as BFSI and Commercial, also contribute significantly but do not match the Government’s overwhelming influence in shaping market trends.

Healthcare is emerging as the fastest-growing end-user segment within this market. The demand for digital solutions in healthcare, driven by the need for improved patient services and management systems, is fuelling its growth. Increasing investments in health tech and a shift towards digital health records are primary growth drivers in this sector, allowing it to flourish alongside traditional segments.

Government: (Dominant) vs. Healthcare (Emerging)

The Government segment in the Japan e governance market is characterized by its extensive implementation of digital services for citizen engagement, service delivery, and data management. With robust frameworks and policies aimed at modernization, this segment leads in market shares and influences technologies adopted across other sectors. In contrast, the Healthcare segment is rapidly gaining traction, focusing on the integration of technology to enhance patient care and operational efficiency. With advancements in telemedicine and health informatics, it is set to emerge prominently, driven by an aging population and rising health care demands. The synergy between these segments shapes the overall landscape of digital governance.

## Competitive Benchmarking

The e governance market in Japan is characterized by a dynamic competitive landscape, driven by the increasing demand for digital transformation and enhanced public service delivery. Major players such as Accenture (IE), IBM (US), and NEC Corporation (Japan) are actively shaping the market through innovative solutions and strategic partnerships. Accenture (IE) focuses on leveraging advanced analytics and cloud technologies to improve government operations, while IBM (US) emphasizes AI-driven solutions to enhance citizen engagement and streamline administrative processes. NEC Corporation (Japan) is strategically positioned to capitalize on its local expertise, offering tailored solutions that address specific governmental needs, thereby fostering a competitive environment that encourages continuous improvement and innovation.
The business tactics employed by these companies reflect a concerted effort to localize their offerings and optimize supply chains. The market structure appears moderately fragmented, with a mix of The e governance market share. This fragmentation allows for diverse solutions tailored to the unique requirements of Japanese governmental agencies, while the collective influence of key players drives innovation and efficiency across the sector.
In September 2025, Accenture (IE) announced a partnership with the Japanese government to implement a nationwide digital identity system aimed at enhancing citizen access to public services. This initiative is significant as it not only streamlines service delivery but also strengthens data security and privacy, aligning with global trends towards digital governance. The strategic importance of this move lies in its potential to set a benchmark for other nations, showcasing how digital identity can transform public service interactions.
In October 2025, IBM (US) launched a new AI-powered platform designed to assist local governments in managing public health data more effectively. This platform aims to improve decision-making processes by providing real-time analytics and predictive insights. The strategic relevance of this development is underscored by the growing need for data-driven governance, which enhances operational efficiency and responsiveness to citizen needs.
In August 2025, NEC Corporation (Japan) expanded its collaboration with local municipalities to deploy smart city solutions that integrate IoT technologies for better urban management. This strategic action is crucial as it positions NEC as a leader in the smart city initiative, potentially influencing urban planning and resource allocation in Japan. The integration of IoT in governance not only improves service delivery but also fosters sustainable urban development.
As of November 2025, the competitive trends in the e governance market are increasingly defined by digitalization, sustainability, and the integration of AI technologies. Strategic alliances among key players are shaping the landscape, facilitating knowledge sharing and resource optimization. Looking ahead, competitive differentiation is likely to evolve from traditional price-based competition to a focus on innovation, technological advancement, and supply chain reliability. This shift indicates a growing recognition that the future of e governance will hinge on the ability to deliver efficient, secure, and citizen-centric services.

## Recent News & Developments

Japan's E-Governance Market has witnessed significant developments recently, particularly with companies like NEC and Fujitsu focusing on digital transformation initiatives. During October 2023, NEC launched an innovative e-governance platform aimed at streamlining local government operations, enhancing citizen engagement. In September 2023, Fujitsu announced a collaboration with the Ministry of Internal Affairs and Communications to improve cybersecurity measures for local government information systems.

Additionally, the market saw a surge in investments, with KDDI expanding its digital public services infrastructure to better cater to citizen needs.There was also notable acquisition activity in the sector; in August 2023, IBM Japan acquired a stake in a prominent cybersecurity consultancy to bolster its cloud security solutions for government clients. The growth of the Japan E-Governance Market is reflected in increased spend on digital services public and private sectors recognized the importance of enhanced data transparency and service efficiency.

The Japanese government’s commitment to digital transformation has been instrumental in driving the market's expansion, aligning with the country's larger vision to create a digitally inclusive society by 2025.

## Report Scope

| MARKET SIZE 2024 | 760.0(USD Million) |
| --- | --- |
| MARKET SIZE 2025 | 850.82(USD Million) |
| MARKET SIZE 2035 | 2630.0(USD Million) |
| COMPOUND ANNUAL GROWTH RATE (CAGR) | 11.95% (2025 - 2035) |
| REPORT COVERAGE | Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
| BASE YEAR | 2024 |
| Market Forecast Period | 2025 - 2035 |
| Historical Data | 2019 - 2024 |
| Market Forecast Units | USD Million |
| Key Companies Profiled | Accenture (IE), IBM (US), Oracle (US), SAP (DE), Microsoft (US), Cisco (US), Atos (FR), NEC (JP), Tata Consultancy Services (IN) |
| Segments Covered | Component, Deployment, End-User |
| Key Market Opportunities | Integration of artificial intelligence in public service delivery enhances efficiency in the e governance market. |
| Key Market Dynamics | Rising demand for digital services drives innovation and competition in Japan's e governance market. |
| Countries Covered | Japan |

## Frequently Asked Questions

**Q: What was the market valuation of the Japan e governance market in 2024?**
A: The market valuation of the Japan e governance market was $760.0 Million in 2024.

**Q: What is the projected market valuation for the Japan e governance market by 2035?**
A: The projected market valuation for the Japan e governance market is $2630.0 Million by 2035.

**Q: What is the expected CAGR for the Japan e governance market during the forecast period 2025 - 2035?**
A: The expected CAGR for the Japan e governance market during the forecast period 2025 - 2035 is 11.95%.

**Q: Which companies are considered key players in the Japan e governance market?**
A: Key players in the Japan e governance market include Accenture (IE), IBM (US), Oracle (US), SAP (DE), Microsoft (US), Cisco (US), Atos (FR), NEC (JP), and Tata Consultancy Services (IN).

**Q: What were the software and services valuations in the Japan e governance market in 2024?**
A: In 2024, the software valuation was $400.0 Million, while services were valued at $360.0 Million.

**Q: How do the cloud and on-premises deployment segments compare in the Japan e governance market?**
A: In 2024, the cloud deployment segment was valued at $300.0 Million, whereas the on-premises segment was valued at $460.0 Million.

**Q: What is the valuation of the government end-user segment in the Japan e governance market?**
A: The government end-user segment was valued at $380.0 Million in 2024.

**Q: What is the projected growth for the healthcare end-user segment by 2035?**
A: The healthcare end-user segment is projected to grow to $702.0 Million by 2035.

**Q: What were the valuations for the BFSI and commercial end-user segments in 2024?**
A: In 2024, the BFSI end-user segment was valued at $114.0 Million, while the commercial segment was valued at $76.0 Million.

**Q: How does the Japan e governance market's growth potential compare to other sectors?**
A: The Japan e governance market's growth potential appears robust, with a projected valuation increase from $760.0 Million in 2024 to $2630.0 Million by 2035.


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