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India Payment Service Market Research Report By Service (Professional, Managed, Platform) and By Vertical (BFSI, Retail, Healthcare, Media & Entertainment, Hospitality)- Forecast to 2035


ID: MRFR/BFSI/59786-HCR | 200 Pages | Author: Aarti Dhapte| July 2025

India Payment Service Market Overview

As per MRFR analysis, the India Payment Service Market Size was estimated at 0.65 (USD Billion) in 2023.The India Payment Service Market is expected to grow from 1.2(USD Billion) in 2024 to 7.5 (USD Billion) by 2035. The India Payment Service Market CAGR (growth rate) is expected to be around 18.128% during the forecast period (2025 - 2035).

Key India Payment Service Market Trends Highlighted

The India Payment Service Market is experiencing significant shifts driven largely by the rapid adoption of digital payment methods across the country. One key market driver is the government's push towards a cashless economy, exemplified by initiatives like Digital India. This has resulted in a greater emphasis on creating a robust digital infrastructure to support various payment solutions such as UPI (Unified Payments Interface) and mobile wallets. 

Furthermore, the increasing penetration of smartphones and internet connectivity, particularly in rural areas, is prompting more users to engage in online transactions, thereby expanding the consumer base for payment services.This market is always changing, and there are many chances to make money, especially with new payment methods that meet the needs of Indian consumers. 

Fintech companies are in a good position to look into underserved groups, like small businesses and rural households, that need products and services that are made just for them. Also, working together with fintech startups can help traditional banks offer better service and improve the customer experience, which will help them get a bigger share of the market. Recent trends show that people are more concerned about data privacy and fraud, which is making transactions more secure and seamless. As companies try to make their security measures stronger, biometric payment options and AI-based fraud detection systems are becoming more popular.

Moreover, the acceptance of cryptocurrencies for transactions, although still in the nascent stages, is beginning to garner interest among tech-savvy Indian consumers. Such developments reflect the agility and responsiveness of the India Payment Service Market to both consumer needs and technological advancements.

India Payment Service Market size

Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review

Increasing Smartphone Penetration

The proliferation of smartphones in India has significantly contributed to the growth of the India Payment Service Market. As of 2021, India had approximately 760 million smartphone users, according to the Telecom Regulatory Authority of India (TRAI). This number is projected to reach close to 1 billion by 2025, which enables more consumers to access digital payment solutions. 

Companies like Paytm and PhonePe have been leveraging this smartphone boom to expand their payment services, offering mobile wallets and UPI (Unified Payments Interface) services that are simple to access on smartphones.As smartphone usage rises, it is expected that the number of digital transactions will increase, potentially leading to a significant spike in market valuation as more individuals and businesses prefer cashless transactions due to convenience and efficiency. The ease of making payments through mobile devices has catalyzed adoption among previously underserved populations, thus driving growth in the India Payment Service Market.

Government Initiatives Promoting Digital Payments

The Indian government has been actively promoting digital payments as part of its broader financial inclusion strategy, which has bolstered the India Payment Service Market. The Digital India initiative aims to promote online transactions and decrease the dependence on cash. According to the Ministry of Electronics and Information Technology (MeitY), digital payments in India grew by 80% year on year in the first half of 2021. 

This initiative supports the growth of platforms like National Payments Corporation of India (NPCI) that aim to increase digital payment infrastructure, benefiting both consumers and businesses.The government's push for cashless transactions is further evidenced by its promotion of the Digital Rupee, which is set to transform the landscape of financial transactions. By facilitating easier access to payment systems, these government initiatives foster an environment conducive to the growth of the payment service market.

Growing E-commerce Sector

The rapid expansion of the e-commerce sector in India is another key driver for the India Payment Service Market. As per the India Brand Equity Foundation (IBEF), the e-commerce market in India is expected to reach USD 200 billion by 2026, which signifies a substantial growth trajectory. Companies like Flipkart and Amazon have revolutionized online shopping, driving a demand for efficient and seamless payment solutions. 

This surge in online shopping is motivating consumers to adopt various digital payment transactions, including credit cards, debit cards, and mobile wallets.Enhanced interoperability of these payment services allows for quick transactions, further facilitating a seamless shopping experience. As e-commerce continues to grow, it is likely to bring in a wave of new customers to the payment service sector, bolstering the overall market.

India Payment Service Market Segment Insights

Payment Service Market Service Insights

The Service segment of the India Payment Service Market is undergoing significant growth, reflecting the changing landscape of the payments ecosystem in the country. With the increasing adoption of digital payments across various sectors, the demand for efficient and effective service solutions has become paramount. Professional services are particularly important as they provide expertise in payment processing, compliance, and security areas that are critical for businesses looking to enhance their payment systems. 

Managed services offer operational efficiency by allowing companies to outsource their payment processing, thereby focusing on core business activities while ensuring reliable transaction processing.Meanwhile, platform services are becoming a dominant force; as they unify multiple payment channels and provide seamless integration with e-commerce platforms, they cater to businesses of all sizes looking to enhance customer experience. The rise of mobile payment solutions and the push for cashless transactions have further fueled the significance of these services in the Indian market. 

Regulatory support from the government, including initiatives to promote the digital economy, has also played a crucial role in driving the growth of the Service segment in the India Payment Service Market.As businesses increasingly recognize the value of adopting advanced payment solutions, this segment stands to become integral to delivering enhanced financial outcomes, fostering innovation, and shaping the future of payments in the Indian context. 

Insights into the performance and dynamics of this segment reveal its pivotal role in addressing challenges such as transaction security, fraud prevention, and user experience, critical factors for businesses operating in an increasingly competitive marketplace. By leveraging advancements in technology and responding to consumer trends, the Service segment is positioned to capture a larger share of the India Payment Service Market and drive sustainable growth in the years to come.

India Payment Service Market Segment

Source: Primary Research, Secondary Research, MRFR Database, and Analyst Review

Payment Service Market Vertical Insights

The India Payment Service Market has shown consistent growth, with the Vertical segment playing a critical role in shaping the market landscape. Within this segment, the Banking, Financial Services, and Insurance (BFSI) sector stands out as a dominant force, driving innovations in digital transactions, online banking, and consumer convenience. Retail also shows significant growth, bolstered by the rapid rise of e-commerce platforms and the increasing adoption of digital wallets among consumers. 

The Healthcare sector is witnessing a surge in online payment solutions, improving efficiency and patient experience, while the Media and Entertainment industry thrives through subscription-based payment models and in-app purchases, reflecting changing consumer behavior.Additionally, the Hospitality sector capitalizes on seamless payment solutions, enhancing customer satisfaction in an increasingly competitive environment. Overall, these sectors contribute to the diverse landscape of the India Payment Service Market, each driving unique trends and opportunities while adapting to evolving consumer needs and technological advancements. The market is characterized by a strong reliance on secure and innovative payment solutions, reflecting the growing demand for convenience and efficiency in everyday transactions.

India Payment Service Market Key Players and Competitive Insights

The India Payment Service Market is characterized by a dynamic landscape where numerous players compete to offer various digital payment solutions. The market has seen rapid growth driven by increased internet penetration, smartphone adoption, and a shift towards cashless transactions. As a result, companies within this sector continuously innovate to offer enhanced user experiences and expand their service offerings. Competitive insights reveal that players are leveraging technology and partnerships to build robust ecosystems that cater to their diverse consumer base. 

Additionally, regulatory frameworks and the growing focus on security have also influenced market dynamics, compelling companies to enhance their compliance measures and technological capabilities to capture a larger share.MobiKwik has established itself as a prominent player in the India Payment Service Market, focusing on providing a comprehensive digital wallet and payment solutions platform. The company offers services such as mobile recharges, bill payments, and merchant transactions, catering to a wide range of customer needs. Its strengths lie in its user-friendly application, extensive merchant partnerships, and strong brand recognition in the Indian market. MobiKwik has consistently innovated its offerings, integrating features like the credit line facility to attract more users while enhancing the payment experience. 

The company’s strong presence in tier 2 and tier 3 cities highlights its strategy to tap into underserved demographics, thereby strengthening its market position.Razorpay operates as a comprehensive payment solution provider in the India Payment Service Market, primarily focusing on offering a range of financial products that cater to both businesses and consumers. The company provides solutions such as payment gateways, subscription billing, and automated reconciliation tools, positioning itself as a one-stop shop for digital payment needs. 

Razorpay has cultivated a strong market presence through strategic partnerships and acquisitions, allowing it to enhance its offerings and penetrate various sectors more effectively. Its strengths include a robust technology platform, exceptional customer support, and an innovative product lineup that addresses the needs of modern businesses. Razorpay's emphasis on merchant empowerment and its efforts to facilitate digital transformation for small and medium enterprises further solidify its competitive edge in the Indian market.

Key Companies in the India Payment Service Market Include:

  • MobiKwik
  • Razorpay
  • CRED
  • Google Pay
  • BankBazaar
  • Paytm
  • Pine Labs
  • PayPal
  • Zeta
  • Bharat Pay
  • PhonePe
  • Easebuzz
  • Amazon Pay
  • Cashfree

India Payment Service Market Developments

The India Payment Service Market has recently witnessed significant developments. In August 2023, MobiKwik announced a partnership with Equitas Small Finance Bank to launch fixed deposits through its platform, enhancing its product offerings. In July 2023, Razorpay acquired the fintech startup, Flock, positioning itself to broaden its services in the corporate payments landscape. CRED achieved a milestone in June 2023, securing an investment of $80 million, which will bolster its credit infrastructure. 

Google Pay has also expanded its services to include multiple utility payments, enhancing user engagement. Paytm reported in September 2023 a growth in its monthly active users, reflecting a surge in transaction volumes. PhonePe, in April 2023, acquired the digital lending platform ZestMoney, indicating a strategic move towards expanding its financial services. In terms of market valuation growth, PayPal India recently reported a significant increase in transaction volumes, boosting investor confidence in the fintech ecosystem. 

Over the past two years, the digital payments sector has received substantial support from government initiatives like Digital India, which has driven the adoption of cashless transactions, further propelling the growth of companies such as Pine Labs and Amazon Pay.

India Payment Service Market Segmentation Insights

Payment Service Market Service Outlook

    • Professional
    • Managed
    • Platform

Payment Service Market Vertical Outlook

    • BFSI
    • Retail
    • Healthcare
    • Media & Entertainment
    • Hospitality
 
Report Attribute/Metric Source: Details
MARKET SIZE 2023 0.65(USD Billion)
MARKET SIZE 2024 1.2(USD Billion)
MARKET SIZE 2035 7.5(USD Billion)
COMPOUND ANNUAL GROWTH RATE (CAGR) 18.128% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Billion
KEY COMPANIES PROFILED MobiKwik, Razorpay, CRED, Google Pay, BankBazaar, Paytm, Pine Labs, PayPal, Zeta, Bharat Pay, PhonePe, Easebuzz, Amazon Pay, Cashfree
SEGMENTS COVERED Service, Vertical
KEY MARKET OPPORTUNITIES Digital wallet adoption surge, Growth in e-commerce transactions, Increased mobile payment usage, Government push for cashless economy, Expansion of fintech startups
KEY MARKET DYNAMICS Digital payment adoption, Regulatory framework changes, Mobile wallet growth, Cybersecurity challenges, Increasing competition among providers
COUNTRIES COVERED India


Frequently Asked Questions (FAQ) :

The India Payment Service Market is expected to be valued at 1.2 USD Billion by the year 2024.

By 2035, the India Payment Service Market is anticipated to reach a valuation of 7.5 USD Billion.

The projected CAGR for the India Payment Service Market from 2025 to 2035 is 18.128 percent.

The Professional service segment is forecasted to grow from 0.4 USD Billion in 2024 to 2.5 USD Billion by 2035.

The Managed service segment is expected to be valued at 1.8 USD Billion by 2035.

The Platform service segment is projected to grow to 3.2 USD Billion by 2035.

Major players in the India Payment Service Market include MobiKwik, Razorpay, CRED, Google Pay, Paytm, and PhonePe.

Emerging trends include increased digitalization, mobile payment growth, and a shift towards contactless payments.

Challenges include regulatory issues, cybersecurity threats, and the need for technological advancements.

The current economic climate is fostering digital payment adoption, driving market growth despite challenges.

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