GCC Human-Centered AI Market Research Report By Function (Assistance and Support, Safety and Security, Decision-Making & Support, Workflow Automation, Collaboration, Others), By Application (Medical Diagnostic, Chatbots and Virtual Assistants, Personalized Learning, Fraud Detection & Risk Assessment, Quality Control, Human Resources) and By End User (Healthcare, Automobile, Education, Retail & E-commerce, Transportation & Logistics, Manufacturing) - Forecast to 2035

GCC Human-Centered AI Market Overview

As per MRFR analysis, the GCC Human-Centered AI Market Size was estimated at 327.6 (USD Million) in 2023. The GCC Human-Centered AI Market Industry is expected to grow from 400(USD Million) in 2024 to 2999.94 (USD Million) by 2035. The GCC Human-Centered AI Market CAGR (growth rate) is expected to be around 20.102% during the forecast period (2025 - 2035)

Key GCC Human-Centered AI Market Trends Highlighted

The GCC Human-Centered AI Market is witnessing major changes as a result of the region's increasing investment in innovative technology. Governments in the GCC are increasingly prioritizing the use of AI to improve public services and citizen participation. Initiatives like Saudi Arabia's Vision 2030 and the UAE's AI strategy seek to incorporate AI technologies into a variety of areas, including healthcare, education, and transportation. 

This strong government support fuels interest and investment in human-centered AI products that prioritize user experience and ethical considerations. Rising demand for AI-driven solutions that prioritize customization and accessibility presents opportunities in the GCC market.Enterprises are increasingly looking to develop AI systems that cater to a wide range of demographics, including women and young people. The regional workforce, which is quickly becoming more tech-savvy, provides an ideal environment for new AI applications that solve local difficulties such as language obstacles and cultural nuances, thereby making technology more inclusive. Recent trends also show an increasing emphasis on collaboration between the public and private sectors to expedite AI development. 

Collaborative projects, research funding, and innovation hubs are emerging to improve the region's technological landscape. With universities and tech companies collaborating, there has been an increase in programs focused on developing local AI talent, which is crucial for long-term success in the human-centered AI area.As the GCC continues to embrace these changes, the human-centered AI market is positioned for revolutionary advancements that are consistent with the region's socioeconomic objectives.

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

GCC Human-Centered AI Market Drivers

Increasing Government Investments in AI Initiatives

The GCC region has been witnessing significant government investments in Artificial Intelligence (AI) initiatives, particularly in the Human-Centered AI Market Industry. According to the UAE Government’s 2021 report, the country plans to allocate approximately 1 billion USD annually towards AI-related projects as part of its national strategy. This ongoing investment from various GCC governments, especially in the UAE and Saudi Arabia, aims to foster innovation and improve public services through AI technology.

Such governmental support not only enhances the growth of the GCC Human-Centered AI Market but also sparks collaboration with global technology companies like Microsoft and Google, who are increasingly setting up operations in the region, providing a boost to local talent and technology development. By 2030, global AI spending is projected to surpass 3 trillion USD, indicating a booming interest in the sector that GCC is aligning with through strategic investments and partnerships.

Growing Demand for Enhanced Customer Experiences

Consumer behavior in the GCC region is rapidly changing, with a marked demand for personalized and seamless customer experiences. Reports indicate that 75% of consumers in the region prefer brands that utilize AI to deliver tailored offerings. Organizations such as Al-Futtaim and Emirates Airlines are leveraging Human-Centered AI technologies to enhance customer engagement and streamline processes. 

By adopting AI-powered chatbots and personalized recommendation systems, these companies have reported increased customer satisfaction rates, making the GCC Human-Centered AI Market Industry more attractive for investment.As businesses continue to shift focus towards customer-centric models facilitated by Human-Centered AI, it is anticipated that demand for AI-integrated solutions will continue to rise significantly.

Rise of Digital Transformation Initiatives

The ongoing digital transformation across industries in the GCC region is a crucial driver for the Human-Centered AI Market Industry. According to a recent survey by the Gulf Cooperation Council, approximately 70% of businesses in the region have prioritized digital transformation strategies, with investments likely to exceed 10 billion USD over the next five years. 

This shift is being accelerated by major enterprises, including Saudi Aramco and Qatar National Bank, which are implementing AI solutions to optimize operations and foster innovation.The urgency to adopt advanced technologies in business processes feeds the demand for AI solutions focused on human needs, thus facilitating the growth of the GCC Human-Centered AI Market and making the region a competitive player in the global digital economy.

GCC Human-Centered AI Market Segment Insights

Human-Centered AI Market Function Insights  

The GCC Human-Centered AI Market has demonstrated remarkable growth potential across various functions, reflecting the increasing integration of artificial intelligence into numerous sectors within the region. The core functions, such as Assistance and Support, play a critical role, emphasizing the growing need for personalized experiences and efficiency in human-machine interactions. The rising population in urban areas and the growing reliance on smart technology create a substantial demand for systems that can assist various industries, including healthcare, finance, and retail.

Additionally, the Safety and Security function is gaining traction, driven by a heightened emphasis on surveillance, cybersecurity, and data protection throughout the GCC. Nations are prioritizing the development of innovative solutions to enhance safety measures in public spaces and commercial establishments, thus signaling an increasing commitment from government bodies to support advancements in this area. Moreover, the Decision-Making and Support function is proving essential as organizations in the GCC utilize AI to enhance their analytical capabilities, aiding in transforming data into actionable insights that improve overall operational efficiency and drive strategic planning.

Workflow Automation is also becoming a vital aspect of business operations across the GCC, enabling companies to streamline processes, reduce human error, and enhance productivity, thereby solidifying its importance in an increasingly competitive market landscape. Collaboration tools powered by AI are revolutionizing how teams interact, fostering enhanced communication and teamwork in remote and hybrid environments, which have become a norm in the post-pandemic world. In addition to these functions, there are other emerging areas within the Human-Centered AI spectrum that are gradually capturing attention as they cater to specific local needs, showcasing the diverse applications of AI to tailor solutions in various sectors.

The GCC region's rapid adoption of AI technology is further supported by strategic government initiatives and investments aimed at enhancing the knowledge economy and ensuring that this segment remains robust and forward-thinking in the global arena. The convergence of these diverse functions within the human-centered AI framework signifies a transformative shift in how industries operate, ultimately underscoring the GCC Human-Centered AI Market's multifaceted potential across the region.

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

Human-Centered AI Market Application Insights  

The Application segment of the GCC Human-Centered AI Market demonstrates significant potential and versatility across various fields. The region is increasingly leveraging artificial intelligence to enhance Medical Diagnostics, where AI tools facilitate improved diagnostics and treatment plans, thereby enhancing patient outcomes. Chatbots and Virtual Assistants are gaining traction as they optimize customer service functions, streamlining interactions in various sectors, including healthcare and retail, which is crucial for improving efficiency and user satisfaction.

In the realm of Personalized Learning, educational institutions in the GCC are adopting AI technologies to tailor educational experiences, fostering better engagement and learning outcomes. Moreover, Fraud Detection and Risk Assessment applications are becoming essential in the financial services industry, ensuring robust security measures and minimizing potential losses. Quality Control powered by AI enhances manufacturing processes, enhancing product quality and reducing wastage. Human Resources departments are utilizing AI-driven solutions to improve recruitment processes, employee engagement, and retention strategies.

Overall, the GCC Human-Centered AI Market is experiencing notable growth, driven by the adoption of these applications, which cater to the unique needs and challenges of the region while aligning with national visions for digital transformation.

Human-Centered AI Market End User Insights  

The End User segment of the GCC Human-Centered AI Market encompasses various industries that significantly leverage AI technology to improve efficiency and outcomes. In healthcare, AI has become essential for enhancing patient care, managing records, and supporting diagnosis, thereby driving increased adoption. The automobile sector is experiencing rapid growth in AI applications for autonomous driving and smart manufacturing, leading to greater demand for innovation. Education is adopting AI to personalize learning experiences and develop intelligent tutoring systems, contributing to improved educational outcomes.

Retail and e-commerce utilize AI for enhanced customer experiences, inventory management, and analysis of consumer behavior, leading to more effective marketing strategies. In transportation and logistics, AI optimizes supply chain operations and improves route planning, which addresses the growing demands for efficiency in the sector. Lastly, manufacturing benefits from AI through increased automation and predictive maintenance, significantly reducing operational downtime. Overall, this segment's growth is driven by technological advancements, increased investment, and a strong need for efficiency across diverse industries within the GCC region.

GCC Human-Centered AI Market Key Players and Competitive Insights

The GCC Human-Centered AI Market is an evolving landscape that is increasingly drawing the attention of various stakeholders due to its potential to transform industries and improve service delivery through an emphasis on user-centric design and intelligent automation. This market is characterized by a diverse range of companies striving to leverage artificial intelligence in a manner that prioritizes human needs and experiences. As companies adopt innovative technologies, they are competing to create solutions that not only enhance operational efficiencies but also respond intuitively to consumer behaviors and expectations. This focus on human-centered design is a key differentiator amidst varying offerings in the region, making it imperative for companies to strategically position themselves to address the unique needs of the GCC population.

LocAI, headquartered in the UAE, is a pioneer in developing Arabic-first, sector-specific generative AI solutions. It emphasizes human-centered design by designing AI models to be regionally relevant, culturally sensitive, and inclusive across dialects. Its major products include Specter (legal text), Iqraa (education), Mira (voice assistant), and Razi (healthcare assistant). These technologies are intended to serve both public and private sectors while adhering to ethical AI norms and protecting data sovereignty. LocAI fosters transparency by providing explainable AI interfaces and user-friendly apps that are both linguistically and contextually appropriate. Its multi-dialect NLP models and commitment to digital accessibility position it as one of the most influential forces in building responsible and locally relevant AI for the Arabic-speaking globe.

Lucidya, headquartered in Saudi Arabia, focuses on AI-powered sentiment analytics for Arabic-speaking users. It leads the human-centered AI environment by providing real-time customer experience insights in more than 15 Arabic dialects, including Gulf-specific varieties. Lucidya's platform uses natural language processing (NLP) to capture and interpret online conversations with exceptional emotional intelligence and contextual comprehension. This enables governments and businesses to respond empathetically and accurately to public opinion. The platform has privacy-preserving architecture and clear, explainable outputs—essential aspects for ethical adoption in sensitive industries like as governance and health. Lucidya's dedication to user privacy, cultural relevance, and emotion-aware AI has won it a leading role in the GCC's quest for inclusive, human-centered digital transformation.

Key Companies in the GCC Human-Centered AI Market Include

• Palantir Technologies
• SAP
• NVIDIA
• OpenAI
• Accenture
• Amazon
• Google
• ai
• Microsoft
• DataRobot
• Alibaba Cloud
• Oracle
• IBM
• Cisco Systems
• Salesforce

GCC Human-Centered AI Market Industry Developments

Recent developments in the GCC Human-Centered AI Market reflect a significant shift towards the adoption of advanced technologies to enhance human interaction and decision-making processes. Companies such as Palantir Technologies and SAP are exploring collaborations to drive innovation and improve data analytics capabilities. NVIDIA's focus on AI-driven solutions is bolstering its market position, while OpenAI continues to expand its presence in the region with partnerships aimed at promoting ethical AI use. Meanwhile, Accenture, Amazon, Google, and Microsoft are leveraging their expertise to support digital transformation initiatives within the region's various industries, enhancing operational efficiencies through human-centered design principles.

Notably, in October 2022, Oracle announced an acquisition that enhanced its capabilities in cloud infrastructure within the GCC. Growth in the market valuation of key players, driven by increased investments in AI Research and Development, is reshaping competitive dynamics. The overall emphasis on human-centric applications presents an evolving landscape, particularly as governments in the GCC prioritize smart city initiatives and digital economy strategies to foster technological advancements in the region. The emergence of AI frameworks aligned with human needs is steering the sector towards sustainable development and improved public services.

Human-Centered AI Market Segmentation Insights

Human-Centered AI Market Function Outlook

• Assistance and Support
• Safety and Security
• Decision-Making & Support
• Workflow Automation
• Collaboration
• Others

Human-Centered AI Market Application Outlook

• Medical Diagnostic
• Chatbots and Virtual Assistants
• Personalized Learning
• Fraud Detection & Risk Assessment
• Quality Control
• Human Resources

Human-Centered AI Market End User Outlook

• Healthcare
• Automobile
• Education
• Retail & E-commerce
• Transportation & Logistics
• Manufacturing

 

Report Attribute/Metric Source:	Details
MARKET SIZE 2023	327.6(USD Million)
MARKET SIZE 2024	400.0(USD Million)
MARKET SIZE 2035	3000.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR)	20.102% (2025 - 2035)
REPORT COVERAGE	Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR	2024
MARKET FORECAST PERIOD	2025 - 2035
HISTORICAL DATA	2019 - 2024
MARKET FORECAST UNITS	USD Million
KEY COMPANIES PROFILED	Palantir Technologies, SAP, NVIDIA, OpenAI, Accenture, Amazon, Google, C3.ai, Microsoft, DataRobot, Alibaba Cloud, Oracle, IBM, Cisco Systems, Salesforce
SEGMENTS COVERED	Function, Application, End User
KEY MARKET OPPORTUNITIES	Personalized healthcare solutions, Smart city development initiatives, Enhanced customer service automation, AI-driven education platforms, Workforce training and reskilling programs.
KEY MARKET DYNAMICS	Growing demand for personalized experiences, Rapid advancements in AI technologies, Increased focus on ethical considerations, Government support for innovation, Expanding applications across industries
COUNTRIES COVERED	GCC