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    Direct To Customer Pet Food Market

    ID: MRFR/F-B & N/22768-HCR
    128 Pages
    Snehal Singh
    October 2025

    Direct To Customer Pet Food Market Research Report: By Pet Type (Dogs, Cats, Other Pets (e.g., rabbits, hamsters)), By Product Form (Wet Food, Dry Food, Treats, Supplements), By Distribution Channel (Online-only Retailers, Brick-and-mortar Pet Stores, Subscription Boxes), By Price Range (Economy, Mid-range, Premium), By Functional Ingredients (Allergen-free, Grain-free, High in Protein, Organic, Sustainable) and By Regional (North America, Europe, South America, Asia-Pacific, Middle East and Africa) - Forecast to 2035

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    Direct To Customer Pet Food Market Infographic
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    Direct To Customer Pet Food Market Summary

    The Global Direct To Customer Pet Food Market is projected to grow from 2.53 USD Billion in 2024 to 7.66 USD Billion by 2035.

    Key Market Trends & Highlights

    Direct To Customer Pet Food Key Trends and Highlights

    • The market is expected to experience a compound annual growth rate (CAGR) of 10.59% from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 7.65 USD Billion, indicating robust growth potential.
    • in 2024, the market is valued at 2.53 USD Billion, reflecting a strong foundation for future expansion.
    • Growing adoption of premium pet food products due to increasing pet ownership is a major market driver.

    Market Size & Forecast

    2024 Market Size 2.53 (USD Billion)
    2035 Market Size 7.66 (USD Billion)
    CAGR (2025-2035) 10.59%

    Major Players

    Chewy Inc., JustFoodForDogs, Ollie, Inc., A Pup Above, Open Farm, Fable, Only Natural Pet, JustFoodForCats, Nom Nom, Caru, Jinx, EveryDayDish, The Farmer's Dog

    Direct To Customer Pet Food Market Trends

    Major trends driving the growth of the direct-to-consumer (DTC) pet food market include the rise of e-commerce and home delivery services, increasing pet ownership rates, and growing consumer demand for premium pet food products. The convenience and personalization offered by DTC models are major drivers of this market's expansion.Key opportunities lie in expanding into new markets and product categories, developing personalized pet food plans, and leveraging technology for customer engagement.

    The market is also ripe for innovation in sustainable packaging and eco-friendly practices.Recent trends include the growing adoption of subscription-based pet food models, which provide convenience and tailored meal plans for pets. Meal customization, including options for personalized diets based on pet's health and dietary needs, is another key trend shaping the market. Additionally, the increasing use of social media and influencer marketing to promote DTC pet food brands is driving market growth.

    The increasing trend towards personalized pet nutrition and the convenience of direct-to-consumer models appear to reshape the landscape of the pet food industry, reflecting a broader shift in consumer preferences towards tailored and accessible products.

    U.S. Department of Agriculture

    Direct To Customer Pet Food Market Drivers

    E-commerce Growth

    The Global Direct To Customer Pet Food Market Industry is significantly influenced by the rapid growth of e-commerce. As online shopping becomes increasingly prevalent, pet food brands are leveraging digital platforms to reach consumers directly. This shift allows for personalized marketing strategies and tailored product offerings that resonate with pet owners. The convenience of home delivery and subscription services enhances customer loyalty and retention. With the market projected to grow at a CAGR of 10.59% from 2025 to 2035, e-commerce is poised to play a crucial role in shaping the future landscape of pet food distribution.

    Rising Pet Ownership

    The Global Direct To Customer Pet Food Market Industry experiences a notable increase in demand driven by rising pet ownership. As more households adopt pets, particularly dogs and cats, the need for convenient and high-quality pet food intensifies. In 2024, the market is valued at approximately 2.53 USD Billion, reflecting a growing consumer base that prioritizes pet nutrition. This trend is particularly pronounced in urban areas where busy lifestyles necessitate direct-to-consumer solutions. The convenience of online purchasing aligns with the preferences of pet owners seeking premium products, thereby propelling the industry forward.

    Market Growth Projections

    Health and Wellness Trends

    There is a marked shift towards health and wellness in the Global Direct To Customer Pet Food Market Industry. Pet owners increasingly seek products that promote the health and longevity of their pets. This trend is evidenced by the rising demand for organic, grain-free, and high-protein pet food options. As consumers become more health-conscious, they are willing to invest in premium products that offer nutritional benefits. This shift is expected to contribute to the market's growth, with projections indicating a valuation of 7.65 USD Billion by 2035. The focus on health and wellness is likely to shape product offerings in the coming years.

    Sustainability Initiatives

    Sustainability is emerging as a critical driver in the Global Direct To Customer Pet Food Market Industry. Consumers are becoming more environmentally conscious, prompting brands to adopt sustainable practices in sourcing ingredients and packaging. This trend not only appeals to eco-friendly consumers but also aligns with broader societal shifts towards sustainability. Companies that prioritize transparency and ethical sourcing are likely to gain a competitive edge. As the market evolves, sustainability initiatives may become a standard expectation rather than a differentiator, influencing purchasing decisions and brand loyalty among environmentally aware pet owners.

    Innovative Product Offerings

    Innovation plays a pivotal role in the Global Direct To Customer Pet Food Market Industry, as brands continuously develop new products to meet evolving consumer preferences. This includes the introduction of specialized diets, such as those targeting specific health issues or life stages. The incorporation of functional ingredients, such as probiotics and superfoods, reflects a growing understanding of pet nutrition. As the market expands, innovative product offerings are expected to drive consumer interest and engagement. This focus on innovation may contribute to the anticipated market growth, with projections indicating a valuation of 7.65 USD Billion by 2035.

    Market Segment Insights

    Direct To Customer Pet Food Market Pet Type Insights

    At present, the Direct-to-Customer pet food market is segmented by pet type – dog, cat, and others, which includes pets such as rabbits and hamsters. In 2023, the market revenue share of dog food was over 55%. In other words, the dog food segment is holding the greatest part of the market. It means that the dog food market is growing due to population growth in urban and rural areas and the increasing popularity of having dogs. The second biggest part of the market by pet type is cat food.

    In 2023, the revenue of the cat food market was close to 35% of the market in direct-to-customer channel.The probable growth of the segment is determined by the increasing popularity of pet cats and the increasing demand for premium food for cats, which is characterized by high nutritional value that is needed to support the feline’s health and well-being. The third part of the market by pet type is accounted for other pets, such as rabbits, or hamsters.

    Their part of the market is rather small, and their market is growing due to the increasing demand for pets and other small animals, and the increasing population's awareness of their specific nutritional needs.Thus, it is possible to conclude that the pet type segment is a key driver of growth in the Direct-to-Customer Pet Food Market.

    Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

    Direct To Customer Pet Food Market Product Form Insights

    Product Type The Direct-to-Customer Pet Food Market can be classified into four different product types- wet food, dry food, treats, and supplements. Dry food occupies the widest and the largest share of markets, as they are very convenient to store, have longer shelf lives, and are much more affordable. In 2023, this segment was valued at USD 1.2 billion, and it is estimated to record the highest CAGR of 10.2 % during the forecast period. Wet foods are also very popular product types, particularly among those people who rear cats.

    Moistened foods are easy to digest and are nutritious.It is expected to grow at a rate of 9.5 % during the forecast period. The latter product types- treats and supplements are small markets but are growing at a much faster rate than others. This growing demand to feed pets with premium price products, as they are considered family members, is driving these two smaller segments.

    The former is expected to be valued at USD 0.6 billion by 2032, and the latter is expected to record a CAGR of 11.3% to reach a value of USD 0.4 billion by the end of the forecast period.

    Direct To Customer Pet Food Market Distribution Channel Insights

    The Direct-to-Customer Pet Food Market is segmented by distribution channel into online-only retailers, brick-and-mortar pet stores, and subscription boxes. Online-only retailers accounted for the largest share of the market in 2023, with a valuation of 1.48 (USD Billion) and are projected to reach 3.63 (USD Billion) by 2032, exhibiting a CAGR of 11.48%. The growth of this segment can be attributed to the increasing popularity of online shopping, convenience, and a wide variety of products available.

    Brick-and-mortar pet stores are expected to account for a significant share of the market, with a valuation of 0.46 (USD Billion) in 2023 and are projected to reach 1.13 (USD Billion) by 2032, exhibiting a CAGR of 10.91%.These stores offer a more personalized shopping experience and allow customers to interact with knowledgeable staff. Subscription boxes are expected to witness the fastest growth during the forecast period, with a CAGR of 12.67%, reaching a valuation of 0.35 (USD Billion) by 2032. The convenience and customization options offered by subscription boxes are driving their popularity.

    Direct To Customer Pet Food Market Price Range Insights

    The Direct-to-Customer Pet Food Market is segmented by Price Range into Economy, Mid-range, and Premium. The Premium segment held the largest market share in 2023, accounting for 45% of the Direct-to-Customer Pet Food Market revenue. The growth of the Premium segment can be attributed to the increasing disposable income of pet owners and the growing trend of pet humanization. The Mid-range segment is expected to grow at the fastest rate during the forecast period, owing to the increasing demand for affordable pet food products.

    The growth of the market can be attributed to the increasing popularity of online pet food shopping, the growing awareness of pet nutrition, and the rising number of pet owners worldwide.

    Direct To Customer Pet Food Market Functional Ingredients Insights

    The Functional Ingredients segment of the Direct-to-Customer Pet Food Market is anticipated to witness substantial growth in the coming years, driven by the increasing demand for pet food products that cater to specific health needs and dietary preferences. In 2023, the Direct-to-Customer Pet Food Market was valued at USD 2.06 billion, and the Functional Ingredients segment is projected to account for a significant portion of this value.

    The growing awareness among pet owners regarding the importance of nutrition and the prevalence of pet allergies and sensitivities are key factors contributing to the increasing popularity of functional ingredients in pet food.'Allergen-free' and 'Grain-free' pet food products are gaining traction as they cater to pets with specific dietary restrictions and sensitivities.

    The demand for 'High Protein' pet food is also on the rise as pet owners seek products that support their pet's muscle development and overall health. 'Organic' and 'Sustainable' pet food products are also witnessing increased demand, driven by the growing consumer preference for eco-friendly and ethically sourced products.

    Get more detailed insights about Direct To Customer Pet Food Market Research Report - Forecast till 2034

    Regional Insights

    The Direct Customer Pet Food Market is segmented into North America, Europe, APAC, South America, and MEA. North America is the largest region in the Direct To Customer Pet Food Market, accounting for 40% of the market in 2023. Europe is the second largest region in the Direct-to-Customer Pet Food Market, accounting for 30% of the market in 2023. The region is expected to register a CAGR of 10.59% over the forecast period, reaching a valuation of USD 1.53 billion by 2032.

    APAC is the third largest region in the Direct To Customer Pet Food Market, accounting for 20% of the market in 2023.South America is the fourth largest region in the Direct-to-Customer Pet Food Market, accounting for 5% of the market in 2023. MEA is the fifth largest region in the Direct To Customer Pet Food Market, accounting for 5% of the market in 2023. The region is expected to Register a CAGR of 10.59% over the forecast period, reaching a valuation of USD 0.26 billion by 2032.

    Direct To Customer Pet Food Market By Regional

    Source: Primary Research, Secondary Research, Market Research Future Database and Analyst Review

    Key Players and Competitive Insights

    The top market players in the Direct-to-Customer Pet Food Market are trying to stay ahead of the competition using different means. Top players are, at the moment investing a lot in the production of new markets through innovation using research and development. The growth of the Direct-to-Customer Pet Food Market can be attributed to the high demand for premium pet foods. The growth of the sector can also be credited to the rise of online shopping.

    Over the next few years, the Direct-to-Customer Pet Food Market Competitive Landscape is expected to remain as such because of multiple entries from different companies and the growth and expansion of the market’s players. The following is a brief overview of the Direct-to-Customer Pet Food Market.Chewy Inc. is one of the top players in the direct to customer pet food market with branches in the US and is a well-known company. The company has a wide range of products and tastes for all sorts of customers and an in-house private label.

    Chewy targets customers and offers personalized recommendations to their customers, including offering discounts and other friendlier offers. JustFoodForDogs, also situated in the US, produces fresh, human-grade pet food. The customers' recipes are tailored to their pet requirements. The company also offers a range of other pet foods, treats, and supplements.

    Another direct-to-customer market player is Ollie, Inc., which targets canine consumers in food. The company offers tailor-made meals for pets through the use of a proprietary algorithm calculating the amount of food required for the weight, age, and season the dog finds itself.

    Key Companies in the Direct To Customer Pet Food Market market include

    Industry Developments

    • Q2 2024: Chewy Appoints New Chief Marketing Officer to Drive DTC Growth Chewy, a leading direct-to-consumer pet food and supplies retailer, announced the appointment of a new Chief Marketing Officer in April 2024 to accelerate its DTC strategy and expand its customer base through digital channels.
    • Q2 2024: Chewy Launches Fresh Food Subscription Service for Pets In May 2024, Chewy introduced a new subscription-based fresh pet food line, offering customized meal plans delivered directly to customers’ doors, marking a significant expansion in its DTC pet food offerings.
    • Q2 2024: Petco Partners with Freshpet to Expand Direct-to-Consumer Pet Food Delivery Petco announced a partnership with Freshpet in June 2024 to offer same-day delivery of Freshpet’s refrigerated pet food products directly to consumers in select U.S. markets.
    • Q2 2024: Butternut Box Raises $100 Million in Series D Funding to Expand DTC Pet Food Operations UK-based Butternut Box, a direct-to-consumer fresh pet food company, secured $100 million in Series D funding in May 2024 to scale its operations and enter new European markets.
    • Q2 2024: Nom Nom Opens New Production Facility in Texas to Meet DTC Demand Nom Nom, a DTC pet food brand, opened a new state-of-the-art production facility in Texas in April 2024 to increase capacity and improve delivery times for its growing customer base.
    • Q3 2024: Tails.com Launches Personalized Cat Food Line for DTC Market Tails.com, a leading DTC pet food company, launched a new personalized cat food product in July 2024, expanding its tailored nutrition offerings beyond dogs.
    • Q3 2024: The Farmer’s Dog Secures $50 Million in Growth Funding The Farmer’s Dog, a U.S.-based DTC fresh pet food company, raised $50 million in August 2024 to support product innovation and expand its direct-to-consumer reach.
    • Q3 2024: Petco Launches DTC-Exclusive Private Label Pet Food Brand In August 2024, Petco introduced a new private label pet food brand available exclusively through its direct-to-consumer online platform.
    • Q4 2024: Jinx Acquires Smallbatch Pets to Expand DTC Portfolio Jinx, a DTC pet food startup, acquired Smallbatch Pets in October 2024 to broaden its product range and strengthen its position in the direct-to-consumer pet food market.
    • Q4 2024: Ollie Announces Partnership with UPS for Nationwide DTC Pet Food Delivery Ollie, a DTC pet food company, partnered with UPS in November 2024 to enhance its nationwide delivery capabilities and improve customer experience.
    • Q1 2025: Butternut Box Opens First Mainland Europe Facility in Germany Butternut Box opened its first production facility in Germany in January 2025, marking its official entry into the continental European DTC pet food market.
    • Q2 2025: The Farmer’s Dog Files for IPO to Accelerate DTC Expansion In May 2025, The Farmer’s Dog filed for an initial public offering, aiming to raise capital to further expand its direct-to-consumer pet food business in the U.S. and internationally.

    Future Outlook

    Direct To Customer Pet Food Market Future Outlook

    The Global Direct To Customer Pet Food Market is poised for growth at 10.59% CAGR from 2025 to 2035, driven by e-commerce expansion, personalized nutrition, and sustainability trends.

    New opportunities lie in:

    • Develop subscription models for pet food delivery to enhance customer loyalty.
    • Invest in AI-driven personalization tools for tailored pet nutrition solutions.
    • Explore partnerships with veterinarians for premium product endorsements.

    By 2035, the market is expected to achieve substantial growth, solidifying its position as a leader in pet food distribution.

    Market Segmentation

    Direct To Customer Pet Food Market Pet Type Outlook

    • Dogs
    • Cats
    • Other Pets (e.g., rabbits, hamsters)

    Direct To Customer Pet Food Market Regional Outlook

    • North America
    • Europe
    • South America
    • Asia-Pacific
    • Middle East and Africa
    •  

    Direct To Customer Pet Food Market Price Range Outlook

    • Economy
    • Mid-range
    • Premium

    Direct To Customer Pet Food Market Product Form Outlook

    • Wet Food
    • Dry Food
    • Treats
    • Supplements

    Direct To Customer Pet Food Market Distribution Channel Outlook

    • Online-only Retailers
    • Brick-and-mortar Pet Stores
    • Subscription Boxes

    Direct To Customer Pet Food Market Functional Ingredients Outlook

    • Allergen-free
    • Grain-free
    • High in Protein
    • Organic
    • Sustainable

    Report Scope

    Report Attribute/Metric Details
    Market Size 2024  2.53 (USD Billion)
    Market Size 2025  2.80 (USD Billion)
    Market Size 2035 7.66 (USD Billion)
    Compound Annual Growth Rate (CAGR) 10.59% (2025 - 2035)
    Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
    Base Year 2024
    Market Forecast Period 2025 - 2035
    Historical Data 2019 - 2023
    Market Forecast Units USD Billion
    Key Companies Profiled A Pup Above, Open Farm, Fable, Only Natural Pet, JustFoodForCats, Nom Nom, JustFoodForDogs, Caru, Jinx, Chewy, EveryDayDish, Ollie, The Farmer's Dog
    Segments Covered Pet Type, Product Form, Distribution Channel, Price Range, Functional Ingredients, Regional
    Key Market Opportunities 1 Expanding ecommerce penetration2 Rising pet ownership rates3 Growing demand for premium pet food4 Increasing disposable income of pet owners
    Key Market Dynamics 1 Growing demand for premium and personalized pet food2 Ecommerce penetration and convenience seeking3 Subscription-based models gaining popularity4 Increasing focus on pet health and nutrition5 Technological advancements in packaging and delivery
    Countries Covered North America, Europe, APAC, South America, MEA

    FAQs

    What was the market size of the Direct-to-Customer Pet Food Market in 2024?

    The Direct-to-Customer Pet Food Market reached a valuation of approximately USD 2.53 billion in 2024.

    What is the projected CAGR of the Direct-to-Customer Pet Food Market from 2025 to 2034?

    The Direct-to-Customer Pet Food Market is anticipated to register a CAGR of 10.6% from 2025 to 2034.

    What are the key factors driving the growth of the Direct-to-Customer Pet Food Market?

    The growth of the Direct-to-Customer Pet Food Market is attributed to factors such as the increasing penetration of e-commerce, rising pet ownership rates, and growing consumer demand for premium and customized pet food options.

    Which region is expected to hold the largest market share in the Direct-to-Customer Pet Food Market?

    North America is expected to account for the largest market share in the Direct-to-Customer Pet Food Market owing to the high adoption of online shopping and the presence of a large number of pet owners.

    What are some of the key trends shaping the Direct-to-Customer Pet Food Market?

    Some of the key trends shaping the Direct-to-Customer Pet Food Market include the rise of personalized pet food subscriptions, the growing popularity of freeze-dried and dehydrated pet food, and the increasing adoption of technology in pet food delivery and tracking.

    Who are some of the major competitors in the Direct-to-Customer Pet Food Market?

    Some of the major competitors in the Direct-to-Customer Pet Food Market include Chewy, JustFoodForDogs, Ollie, The Farmer's Dog, and Nom Nom.

    What are the different types of pet food available in the Direct-to-Customer Pet Food Market?

    The Direct-to-Customer Pet Food Market offers a wide range of pet food types, including dry food, wet food, freeze-dried food, dehydrated food, and raw food.

    What are the key factors to consider when choosing a Direct-to-Customer Pet Foodservice?

    When choosing a Direct-to-Customer Pet food service, it is important to consider factors such as the quality of the ingredients, the customization options available, the delivery frequency, and the customer service provided.

    What are the benefits of using a Direct-to-Customer Pet Food service?

    Direct-to-Customer Pet Food services offer a number of benefits, including convenience, personalization, and cost savings.

    What is the future outlook for the Direct-to-Customer Pet Food Market?

    The Direct-to-Customer Pet Food Market is expected to continue growing in the coming years, driven by the increasing popularity of online shopping and the rising demand for premium pet food options.

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