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South America Self Checkout In Retail Market

ID: MRFR/ICT/56446-HCR
200 Pages
Aarti Dhapte
October 2025

South America Self Checkout in Retail Market Research Report By Application (Grocery Stores, Convenience Stores, Pharmacies, Department Stores), By Type (Standalone Machines, Integrated Solutions), By Payment Method (Cash, Credit Card, Debit Card, Mobile Payment), By End Use (Retail, Hospitality, Entertainment) and By Regional (Brazil, Mexico, Argentina, Rest of South America)- Forecast to 2035

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South America Self Checkout In Retail Market Summary

As per MRFR analysis, the South America self checkout-in-retail market Size was estimated at 440.0 USD Million in 2024. The South America self checkout-in-retail market is projected to grow from 500.37 USD Million in 2025 to 1810.03 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 13.72% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The South America self checkout-in-retail market is experiencing robust growth driven by technological advancements and changing consumer preferences.

  • Brazil remains the largest market for self checkout solutions, showcasing a steady increase in adoption rates.
  • Mexico is emerging as the fastest-growing region, with a notable rise in the installation of self checkout kiosks.
  • The integration of contactless payment options is enhancing the user experience and driving customer satisfaction.
  • Rising consumer preference for convenience and technological advancements in retail solutions are key drivers propelling market growth.

Market Size & Forecast

2024 Market Size 440.0 (USD Million)
2035 Market Size 1810.03 (USD Million)
CAGR (2025 - 2035) 13.72%

Major Players

NCR Corporation (US), Diebold Nixdorf (US), Toshiba Global Commerce Solutions (US), Fujitsu (JP), Wincor Nixdorf (DE), Zebra Technologies (US), Sato Holdings Corporation (JP), Aldelo (US)

South America Self Checkout In Retail Market Trends

The self checkout-in-retail market is experiencing notable growth in South America, driven by evolving consumer preferences and technological advancements. Retailers are increasingly adopting self-service solutions to enhance customer experience and streamline operations. This shift appears to be influenced by a growing demand for convenience, as consumers seek faster and more efficient shopping experiences. Additionally, the integration of mobile payment options and user-friendly interfaces is likely to attract a broader demographic, including tech-savvy younger generations. Moreover, the competitive landscape in South America is evolving, with both local and international players entering the market. This influx of new entrants seems to foster innovation and drive down costs, potentially benefiting consumers. Retailers are also focusing on optimizing store layouts to accommodate self checkout stations, which may lead to improved customer flow and satisfaction. As the market continues to mature, it is expected that advancements in artificial intelligence and machine learning will further enhance the functionality and efficiency of self checkout systems, making them an integral part of the retail landscape.

Increased Adoption of Contactless Payments

The self checkout-in-retail market is witnessing a rise in the adoption of contactless payment methods. This trend is likely driven by consumer preferences for quick and hygienic transactions. Retailers are integrating various payment technologies, including mobile wallets and NFC-enabled devices, to facilitate seamless checkouts. This shift not only enhances the shopping experience but also aligns with the growing emphasis on health and safety.

Expansion of Self Checkout Kiosks

There appears to be a significant expansion of self checkout kiosks across various retail formats in South America. Retailers are increasingly installing these systems in supermarkets, convenience stores, and specialty shops. This trend may be attributed to the need for operational efficiency and the desire to reduce labor costs. As a result, consumers are likely to encounter more self checkout options during their shopping trips.

Enhanced User Experience through Technology

The self checkout-in-retail market is evolving with the integration of advanced technologies aimed at improving user experience. Retailers are implementing features such as touchless interfaces, AI-driven assistance, and personalized promotions. These enhancements seem to cater to the preferences of modern consumers, who value convenience and engagement during their shopping experience.

South America Self Checkout In Retail Market Drivers

Cost Efficiency and Operational Savings

Cost efficiency is a critical driver for the self checkout-in-retail market in South America. Retailers are increasingly recognizing the potential for operational savings through the implementation of self checkout systems. By reducing the need for cashiers, businesses can lower labor costs and reallocate resources to other areas, such as customer service or inventory management. Reports indicate that retailers can save up to 30% on labor costs by adopting self checkout solutions. This financial incentive is compelling, particularly for small to medium-sized enterprises looking to enhance profitability. As the self checkout-in-retail market continues to grow, the focus on cost efficiency will likely encourage more retailers to adopt these systems, further driving market expansion.

Changing Demographics and Shopping Habits

The self checkout-in-retail market in South America is being shaped by changing demographics and evolving shopping habits. Younger consumers, particularly millennials and Gen Z, are more inclined to embrace technology and prefer self-service options. This demographic shift is prompting retailers to adapt their strategies to cater to these tech-savvy shoppers. Data suggests that over 70% of younger consumers are comfortable using self checkout systems, indicating a strong market potential. Additionally, the rise of e-commerce has influenced in-store shopping behaviors, with consumers seeking seamless and efficient experiences. As a result, the self checkout-in-retail market is likely to see increased investment in self checkout technologies that align with the preferences of these emerging consumer segments.

Rising Consumer Preference for Convenience

The self checkout-in-retail market in South America is experiencing a notable shift as consumers increasingly favor convenience in their shopping experiences. This trend is driven by a growing demand for faster service and reduced wait times at checkout. Retailers are responding by implementing self checkout systems that allow customers to scan and pay for their items independently. According to recent data, approximately 60% of consumers in urban areas express a preference for self checkout options, indicating a significant market opportunity. This shift not only enhances customer satisfaction but also streamlines operations for retailers, potentially leading to increased sales and reduced labor costs. As the self checkout-in-retail market evolves, the emphasis on convenience is likely to shape future innovations and service offerings.

Regulatory Support for Automation in Retail

Regulatory support for automation in retail is emerging as a significant driver for the self checkout-in-retail market in South America. Governments are increasingly recognizing the benefits of automation in enhancing operational efficiency and competitiveness. Policies that encourage technological adoption and streamline regulatory processes are likely to facilitate the growth of self checkout systems. For instance, initiatives aimed at reducing bureaucratic hurdles for retailers adopting new technologies can accelerate market penetration. This supportive regulatory environment may lead to increased investment in self checkout solutions, as retailers seek to comply with evolving standards while improving customer service. Consequently, the self checkout-in-retail market is poised for growth, driven by favorable regulatory frameworks that promote innovation.

Technological Advancements in Retail Solutions

The self checkout-in-retail market in South America is significantly influenced by rapid technological advancements. Innovations such as mobile payment solutions, artificial intelligence, and machine learning are being integrated into self checkout systems, enhancing their functionality and user experience. For instance, the introduction of AI-driven analytics allows retailers to better understand consumer behavior and optimize inventory management. Furthermore, the market is projected to grow at a CAGR of 15% over the next five years, driven by these technological enhancements. Retailers are increasingly investing in these advanced solutions to remain competitive and meet the evolving expectations of tech-savvy consumers. As a result, the self checkout-in-retail market is likely to witness a transformation that prioritizes efficiency and customer engagement.

Market Segment Insights

By Application: Grocery Stores (Largest) vs. Convenience Stores (Fastest-Growing)

The market share distribution within the various applications reveals that grocery stores hold the largest portion of the self checkout-in-retail landscape in South America, driven by the increasing demand for speedy and efficient shopping solutions. Convenience stores are emerging as significant players, with a growing share in the market, due to their commitment to enhancing customer experiences and streamlining purchasing processes. Growth trends indicate a remarkable surge in self checkout adoption across all segments, with convenience stores outpacing others as the fastest-growing segment. Key drivers include technological advancements, changing consumer preferences for quick transactions, and the rising prevalence of digital payment systems. As retailers adapt to these trends, investment in self checkout solutions is expected to amplify satisfaction and operational efficiency.

Grocery Stores: Dominant vs. Convenience Stores: Emerging

Grocery stores represent the dominant segment in the South America self checkout-in-retail market, characterized by extensive customer traffic and a diverse range of products. Their established infrastructure allows for easy integration of self checkout solutions, thus enhancing customer convenience and reducing wait times. On the other hand, convenience stores are emerging rapidly, appealing to a new consumer base that prioritizes quick and easy shopping experiences. These stores are increasingly adopting technology to transform traditional retail paradigms, focusing on minimal transaction times and personalized services, which positions them favorably in an increasingly competitive market.

By Type: Standalone Machines (Largest) vs. Integrated Solutions (Fastest-Growing)

In the South America self checkout-in-retail market, Standalone Machines represent the largest share of the Type segment, showcasing a strong consumer preference for self-contained units that facilitate quick transactions. These machines offer an intuitive interface and are particularly attractive for smaller retail settings, contributing to their dominance in the market. On the other hand, Integrated Solutions are rapidly gaining traction as retailers seek to enhance the overall shopping experience by combining self-checkout systems with existing checkout infrastructure. This shift is indicative of evolving consumer behavior, where convenience is becoming paramount. The growth trends within the Type segment are shaped by technological advancements and changing consumer preferences. Standalone Machines are favored for their simplicity and effectiveness, particularly in convenience stores and supermarkets, while Integrated Solutions are emerging as a flexible choice allowing seamless integration with traditional checkout systems. The quick adaptation to integrated solutions is driven by retailers' need for efficiency and a unified shopping experience. This dual focus on both standalone and integrated systems showcases the dynamic nature of the self-checkout landscape in South America, with increasing competition among providers.

Standalone Machines: Dominant vs. Integrated Solutions: Emerging

Standalone Machines are recognized as the dominant force in the Type segment due to their ease of use and efficiency, making them the preferred choice for many retailers and customers alike. They cater particularly well to environments where speed is essential, such as small grocery stores and convenience outlets. In contrast, Integrated Solutions are classified as an emerging trend, gaining momentum as they offer a more comprehensive approach to self-service. By blending self-checkout capabilities into existing systems, they provide a multi-functional solution that appeals to larger retail operations. The transition towards Integrated Solutions underscores retailers' increasing focus on enhancing customer experience while optimizing operational efficiency, creating a balanced market between dominance and innovation.

By Payment Method: Credit Card (Largest) vs. Mobile Payment (Fastest-Growing)

In the self checkout-in-retail market, the payment method segment is witnessing diverse preferences among consumers. Credit cards hold the largest share due to their widespread acceptance and the security they offer, making them a preferred choice for many shoppers. In contrast, cash continues to play a considerable role, particularly in regions where banking services are less accessible. Mobile payments are gaining traction as digital wallet solutions become more prominent, especially among younger consumers who favor convenience. The growth trends within this segment are driven by technological advancements and changing consumer behaviors. The rise of mobile payments is marked by the increasing penetration of smartphones and apps that simplify transactions. Additionally, contactless payment methods have accelerated adoption, particularly following the pandemic, as consumers look for safer, quicker options. This shift indicates a growing preference for digital solutions over traditional cash transactions, positioning mobile payments as a key driver of future growth in this market.

Credit Card (Dominant) vs. Mobile Payment (Emerging)

Credit cards remain dominant in the self checkout-in-retail market, celebrated for their reliability and extensive use across various retail environments. They cater to a wide demographic, offering loyalty programs and buyer protections that enhance their attractiveness. Conversely, mobile payments are emerging rapidly, appealing primarily to tech-savvy consumers who prioritize speed and convenience. The shift toward mobile transactions is being fueled by the increasing comfort with digital finance solutions and innovations in payment technologies, making it a viable alternative for younger demographics. This ongoing transition highlights the evolving landscape of payment preferences, where traditional methods like credit cards coexist with innovative solutions like mobile payments.

By End Use: Retail (Largest) vs. Hospitality (Fastest-Growing)

The market share distribution among the end-use segments in the region reveals that Retail holds the largest portion, driven by the increasing preference for self-service solutions in supermarket chains and grocery stores. In contrast, the Hospitality segment is gaining traction due to a growing trend in restaurants and hotels opting for self checkout systems to enhance customer experience and operational efficiency. Growth trends in the self checkout segment indicate a shift towards automation and convenience. Retail continues to be the dominant force, benefiting from the rise of e-commerce and contactless payment solutions. Meanwhile, Hospitality is emerging rapidly, influenced by evolving customer expectations for faster service and the integration of technological advancements like mobile payment and AI-driven checkout solutions.

Retail: Dominant vs. Hospitality: Emerging

The Retail segment is characterized by its substantial market presence, backed by the extensive adoption of self checkout systems in large retail chains and supermarkets, where efficiency and reduced wait times drive customer satisfaction. This segment benefits from high transaction volumes and a customer base increasingly familiar with self-service technologies. On the other hand, the Hospitality segment, while still developing, shows promising signs of growth as establishments prioritize customer experience. Restaurants and hotels are becoming early adopters of self checkout solutions to cater to tech-savvy consumers who demand quicker service. This segment's pivot towards innovative checkout options is positioning it as an emerging player in the overall landscape.

Get more detailed insights about South America Self Checkout In Retail Market

Regional Insights

Brazil : Strong Growth Driven by Innovation

Brazil holds a commanding market share of 220.0, representing a significant portion of South America's self-checkout sector. Key growth drivers include increasing consumer preference for convenience, technological advancements, and a robust retail landscape. Government initiatives promoting digital payment systems and infrastructure improvements further bolster demand. The rise of e-commerce and omnichannel retailing is reshaping consumption patterns, leading to a surge in self-service solutions.

Mexico : Growth Amidst Retail Transformation

With a market value of 80.0, Mexico is witnessing a gradual shift towards self-checkout systems, driven by urbanization and changing consumer behaviors. The demand for faster service in retail environments is pushing retailers to adopt these technologies. Regulatory support for digital transactions and investments in retail infrastructure are also contributing to market growth. The increasing penetration of smartphones is enhancing consumer engagement with self-service options.

Argentina : Retail Innovation in Key Cities

Argentina's self-checkout market is valued at 70.0, reflecting a growing acceptance of automated retail solutions. Key growth drivers include urbanization, a young tech-savvy population, and a shift towards contactless payments. Government policies aimed at modernizing retail infrastructure are also pivotal. The demand for efficiency in retail operations is leading to increased adoption of self-service kiosks and checkout systems.

Rest of South America : Varied Growth Across Regions

The Rest of South America, with a market value of 70.0, showcases diverse growth patterns in self-checkout adoption. Factors such as varying economic conditions, consumer preferences, and retail infrastructure development influence market dynamics. Countries like Chile and Colombia are emerging as key players, with increasing investments in technology. Local competition is intensifying as major players like NCR and Diebold Nixdorf expand their presence in these markets.

South America Self Checkout In Retail Market Regional Image

Key Players and Competitive Insights

The self checkout-in-retail market in South America is characterized by a dynamic competitive landscape, driven by technological advancements and evolving consumer preferences. Key players such as NCR Corporation (US), Diebold Nixdorf (US), and Toshiba Global Commerce Solutions (US) are at the forefront, each adopting distinct strategies to enhance their market presence. NCR Corporation (US) focuses on innovation through the development of advanced self-service solutions, while Diebold Nixdorf (US) emphasizes partnerships with local retailers to expand its footprint. Toshiba Global Commerce Solutions (US) is leveraging digital transformation to streamline operations, indicating a collective shift towards technology-driven solutions that reshape the competitive environment.

In terms of business tactics, companies are increasingly localizing manufacturing and optimizing supply chains to enhance efficiency and reduce costs. The market structure appears moderately fragmented, with several players vying for market share. This fragmentation allows for diverse offerings, yet the influence of major companies remains significant, as they set benchmarks for innovation and service quality.

In October 2025, NCR Corporation (US) announced a strategic partnership with a leading supermarket chain in Brazil to implement its latest self-checkout technology. This move is likely to enhance customer experience and operational efficiency, positioning NCR as a leader in the region. The partnership underscores the importance of collaboration in driving technological adoption and meeting consumer demands.

In September 2025, Diebold Nixdorf (US) launched a new self-service kiosk designed specifically for the South American market, featuring localized payment options and user-friendly interfaces. This initiative reflects Diebold Nixdorf's commitment to understanding regional consumer behavior and adapting its offerings accordingly. Such localization strategies may enhance customer satisfaction and loyalty, thereby strengthening the company's market position.

In August 2025, Toshiba Global Commerce Solutions (US) unveiled a cloud-based self-checkout system aimed at improving transaction speed and security. This innovation is indicative of the growing trend towards digitalization in retail, as companies seek to enhance operational efficiency while ensuring customer safety. The introduction of cloud technology may also facilitate easier updates and maintenance, further solidifying Toshiba's competitive edge.

As of November 2025, current trends in the self checkout-in-retail market include a pronounced focus on digitalization, sustainability, and the integration of artificial intelligence (AI). Strategic alliances are increasingly shaping the competitive landscape, enabling companies to pool resources and expertise. Looking ahead, competitive differentiation is likely to evolve from traditional price-based competition to a focus on innovation, technology, and supply chain reliability. This shift suggests that companies prioritizing technological advancements and sustainable practices may gain a significant advantage in the marketplace.

Key Companies in the South America Self Checkout In Retail Market market include

Industry Developments

Recent developments in the South America Self Checkout in Retail Market have shown significant activity, particularly with major players such as Diebold Nixdorf, Datalogic, and NCR Corporation. As of October 2023, Diebold Nixdorf announced an expansion plan aimed at enhancing its self-checkout solutions to meet the demands of the growing retail sector in Brazil, which has surged due to increased consumer preference for cashless transactions. In August 2023, Glory Global Solutions launched a new series of self-checkout kiosks in Argentina, emphasizing contactless payment options to adapt to changing consumer behaviors. 

Concurrently, Toshiba Global Commerce Solutions made strides by integrating advanced biometric technology into their self-checkout systems, catering to the evolving retail landscape in South America. Notably, in September 2022, Datalogic entered a strategic partnership with a local retailer in Chile to deploy smart self-checkout systems, reflecting a collaborative approach to enhance customer experience. The market is witnessing remarkable growth, attributed to the transition toward automation and self-service solutions, driven by consumer demand for efficiency and safety, accentuated by the impacts of the COVID-19 pandemic over the past couple of years.

 

Future Outlook

South America Self Checkout In Retail Market Future Outlook

The self checkout-in-retail market is projected to grow at a 13.72% CAGR from 2024 to 2035, driven by technological advancements and changing consumer preferences.

New opportunities lie in:

  • Integration of AI-driven analytics for personalized shopping experiences.
  • Expansion of mobile payment solutions to enhance transaction efficiency.
  • Development of compact self-checkout units for small retail spaces.

By 2035, the market is expected to achieve substantial growth, driven by innovation and consumer demand.

Market Segmentation

South America Self Checkout In Retail Market Type Outlook

  • Standalone Machines
  • Integrated Solutions

South America Self Checkout In Retail Market End Use Outlook

  • Retail
  • Hospitality
  • Entertainment

South America Self Checkout In Retail Market Application Outlook

  • Grocery Stores
  • Convenience Stores
  • Pharmacies
  • Department Stores

South America Self Checkout In Retail Market Payment Method Outlook

  • Cash
  • Credit Card
  • Debit Card
  • Mobile Payment

Report Scope

MARKET SIZE 2024 440.0(USD Million)
MARKET SIZE 2025 500.37(USD Million)
MARKET SIZE 2035 1810.03(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 13.72% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled ["NCR Corporation (US)", "Diebold Nixdorf (US)", "Toshiba Global Commerce Solutions (US)", "Fujitsu (JP)", "Wincor Nixdorf (DE)", "Zebra Technologies (US)", "Sato Holdings Corporation (JP)", "Aldelo (US)"]
Segments Covered Application, Type, Payment Method, End Use
Key Market Opportunities Integration of advanced AI technologies enhances efficiency in the self checkout-in-retail market.
Key Market Dynamics Rising consumer preference for convenience drives growth in self checkout technology adoption across South America.
Countries Covered Brazil, Mexico, Argentina, Rest of South America

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FAQs

What is the expected market size of the South America Self Checkout in Retail Market by 2024?

The South America Self Checkout in Retail Market is projected to be valued at 385.7 million USD in 2024.

What will be the market size for the South America Self Checkout in Retail Market by 2035?

By 2035, the market is expected to reach an estimated value of 1100.0 million USD.

What is the anticipated CAGR for the South America Self Checkout in Retail Market from 2025 to 2035?

The forecast period anticipates a CAGR of 9.996% for the market from 2025 to 2035.

Which region is expected to have the largest market size in the South America Self Checkout in Retail Market by 2035?

Brazil is expected to dominate the market with a value of 440.0 million USD by 2035.

What is the expected market size for grocery stores in the South America Self Checkout in Retail Market by 2035?

The market size for grocery stores is projected to reach 360.0 million USD by 2035.

Which key players are dominating the South America Self Checkout in Retail Market?

Major players in the market include NCR Corporation, Diebold Nixdorf, and Toshiba Global Commerce Solutions.

What is the anticipated market growth rate specifically for convenience stores in the South America Self Checkout market?

The market for convenience stores is expected to grow to 250.0 million USD by 2035.

How large is the market for pharmacies within the South America Self Checkout in Retail Market by 2035?

The pharmacy segment is projected to be valued at 200.0 million USD by 2035.

What is the anticipated market size for the department stores segment by 2035?

By 2035, the department stores segment of the market is expected to reach around 290.0 million USD.

What is the projected growth of the self checkout market in Argentina from 2024 to 2035?

Argentina's self checkout market is expected to grow from 45.0 million USD in 2024 to 130.0 million USD by 2035.

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