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Mobile VOIP Market Research Report Information By Service Type (Voice, Video And Instant Messaging), By OS Type(Android, iOS, Windows And Others), By User Type (Enterprises And Individuals) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2030


ID: MRFR/ICT/7168-HCR | 140 Pages | Author: Aarti Dhapte| April 2024

Mobile VOIP Market Overview


Mobile VOIP Market Size was valued at USD 26.5 billion in 2022. The mobile VOIP market industry is projected to grow from USD 29.7 Billion in 2023 to USD 59.3 billion by 2030, exhibiting a compound annual growth rate (CAGR) of 12.20% during the forecast period (2023 - 2030). Internet and Smartphone use are widely used, and the BYOD movement is becoming more popular among businesses are the key market drivers enhancing the market growth.


Mobile VOIP Market


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Mobile VOIP Market Trends


High internet connectivity and increased smart device adoption are what are driving the market's growth.


The market CGAR for mobile VOIP is being driven by high internet connectivity and rising smart device penetration. The market is expanding as a result of the surge in demand for mobile VoIP among businesses seeking to replace traditional networking services and provide greater bandwidth communication networks among industries. Also, a web-enabled ecosystem has been developed as a result of the adoption of smart technologies across smart devices. High-speed internet also encourages consumers to buy smart and connected items, and the market for mobile VoIP services is being further stimulated by the widespread use of high-speed network infrastructures and falling data rates. In order to offer more interoperability with mobile VoIP services, numerous smartphone manufacturers are also releasing innovative product variations with increased capabilities, such as augmented reality, flexible screens, holographic displays, etc.


In addition, the demand for laptops, tablets, smartphones, other BYOD devices is rising, and high-speed network connections are becoming more widespread. The market is expected to rise as a result of technological advancements in wireless communication, including general packet radio service (GPRS) & Wi-Fi and worldwide interoperability for microwave access (WiMAX).


Moreover, the growing popularity of innovative and user-friendly programs for boosting smartphone functionality in terms of communication and connectivity, such as WhatsApp, Line, Skype, and Viber, is fueling market expansion. Furthermore, with advanced communication technology, the demand for creative apps in the eCommerce sector has expanded, such that more people prefer online shopping for making purchases, and the number of users is expanding rapidly, driving the market's growth.


For instance, a recent IJECE study found that WhatsApp, Viber, and Telegram are the most popular instant messaging apps. Even WhatsApp, which Facebook purchased, had a sizable user base and a number of integrated features, such as the ability to make free phone calls and send texts without a subscription, as well as an open-source platform that is free of adverts and offers users a safe, speedy interface. Hence, driving the mobile VOIP market's revenue.


Mobile VOIP Market Segment Insights


Mobile VOIP market Service Type Insights


The mobile VOIP market segmentation, based on service type includes voice, video, instant messaging. In 2022, the instant messaging category in the market share was the largest. Due to the wide range of platforms and devices that are available, the ease of use, and the accessibility for free, there is an increasing demand for instant messaging programs. These apps offer an easier and better user experience than text-based communication. Instant messaging services are in greater demand due to the rising need for social interaction, which is projected to raise demand for mobile VOIP ly.


Mobile VOIP market OS Type Insights


The mobile VOIP market segmentation, based on OS type, includes android OS, iOS, windows OS and others. The android OS market share was the highest. The demand for Smartphone with upgraded features like augmented reality, bendable screens, and holographic displays is largely responsible for this growth. Despite the growing popularity of these devices, manufacturers have started creating user interface skins to give customers a variety of mobile appearances. Furthermore, Android supports a number of well-known and commonly used devices, unlike iOS and Windows, including smartphones from Samsung, Motorola, and Sony.


Figure1: Mobile VOIP Market, by OS type, 2022 & 2030 (USD billion)


Mobile VOIP Market, by OS type, 2022 & 2030


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Mobile VOIP market User Type Insights


The mobile VOIP market data, based on user type, includes individuals and enterprises. In 2022, the enterprise model market category accounted for a sizeable revenue share in mobile VoIP. The enterprise model's skill-based routing strategy, which helps boost business productivity, is responsible for the segment's growth. As examples of mobile VOIP applications in the enterprise market, consider unified communications platforms, customer service management software (CSMS), integrated voice response systems (IVR), cloud contact centers, and other technologies.


Mobile VOIP market Regional Insights


By region, the study provides the market insights into North America, Europe, Asia-Pacific and Rest of the World. North America earns the greatest revenue in the Mobile VOIP Industry. The North America region had a dominant position in this market and will continue to do so throughout the forecast period of 2019-2030. The increasing use of such services by people in various North American nations, such as the US and Canada, is one of the factors contributing to the expansion of the mobile VOIP industry.


Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure 2: MOBILE VOIP MARKET SHARE BY REGION 2022 (%)


MOBILE VOIP MARKET SHARE BY REGION 2022


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Europe’s mobile VOIP market accounts for the second-largest market share. The region is likely to grow significantly as smartphone users use instant messaging services such as Facebook and WhatsApp. Further, the German mobile VOIP market held the largest market share, and the UK mobile VOIP market was the fastest growing market in the European region.


The Asia-Pacific Mobile VOIP Market is expected to grow at the fastest CAGR from 2023 to 2030.The expansion of the Asia Pacific market is being driven by a surge in start-ups, small and medium-sized businesses, and business activity. Moreover, China’s mobile VOIP market held the largest market share, and the Indian mobile VOIP market was the fastest growing market in the Asia-Pacific region.


Furthermore, India's mobile and content consumption is increasing, resulting in an increase in demand for these services.


Mobile VOIP Key Market Players & Competitive Insights


Leading market players are extensively spending in research and development in order to extend their product lines, which will help the mobile VOIP market grow even more. Market participants are also engaging in a number of strategic initiatives to grow their worldwide presence, with significant market developments including new product launches, contractual agreements, mergers and acquisitions, increased investments, and collaboration with other organizations. To expand and thrive in a more competitive and expanding market climate, the mobile VOIP market industry must provide cost-effective products.


Producing locally to reduce operational costs is one of the primary business methods utilized by manufacturers in the mobile VOIP market industry to benefit clients and expand the market sector. In recent years, the mobile VOIP market industry has provided some of the most significant benefits to medical. Major players in the mobile VOIP market include 3cx Facebook Inc. Apple Inc. Google Inc. Microsoft Corporation Skype, StarSSIP Ltd, Talk 360, Vonage Holdings Corporation, TATA Communications Ltd, and others. Because of the severe competition in the supply of VoIP services, service providers can provide distinct goods and services.


Microsoft Corporation is a worldwide technology company with its main office in Redmond, Washington. The Windows family of operating systems, the Microsoft Office package, and the Internet Explorer and Edge web browsers are among Microsoft's most well-known software offerings. The Xbox video gaming consoles and the Microsoft Surface range of touch screen personal PCs are its two main hardware offerings. Microsoft was the world's largest software company by revenue as of 2019; it was placed No. 21 in the Fortune 500 rankings of the largest American firms by total revenue in 2020. Together with Alphabet (Google), Amazon, Apple, and Meta, it is one of the Big Five American technological firms (Facebook). Jul-2021 Microsoft joined together with BT, a British multinational telecommunications holding company, to create the future of communications. By aligning their goals for communication, connectivity, security, and digital technology, both organizations are able to strengthen innovative transmission services that satisfy client requests and needs.


Cisco Systems, Inc., abbreviated as Cisco, is a worldwide digital communications technology company headquartered in San Jose, California. Cisco designs, manufactures, and distributes networking hardware, software, telecom equipment, and other high-tech services and products. Cisco focuses on specialized technology areas such as the Internet of Things (IoT), domain security, videoconferencing, and energy management, with leading products such as Webex, OpenDNS, Jabber, Duo Security, and Jasper. Cisco is one of the world's top technological businesses, ranked 74 on the Fortune 100 and employing about 80,000 people.Jun-2021 Cisco Systems has bought Kenna Security, a software-as-a-service Vulnerability and Risk Intelligence platform. Combining Kenna's vulnerability management platform with Cisco's SecureX platform's market-leading detection and response capabilities would give clients the opportunity to discover and prioritize an organization's assets with a consolidated, contextual perspective. Additionally, orchestration would speed up and simplify response, as well as eliminate friction associated with compliance activities.


Key Companies in the mobile VOIP market include



Mobile VOIP market Industry Developments

In October 2019, WP-Live Chat was bought by 3CX. The corporation is anticipated to boost its position in the market with the aid of this tactical move.


In February 2019, In addition to iOS, Viber has released a new version of its mobile software. In addition to adding a number of new functions, the new version has revamped the user interface.


In April 2022, Cisco has been named a Gartner Peer Insights TM Customers' Choice for Meeting Solutions for the Webex Suite.


Mobile VOIP Market Segmentation


Mobile VOIP market By services Outlook




  • Voice




  • Video




  • Instant Messaging




Mobile VOIP market By OS Type Outlook




  • Android




  • iOS




  • Windows




  • Others




Mobile VOIP Market By User Type Outlook




  • Enterprises




  • Individuals




Mobile VOIP market Regional Outlook




  • North America



  • US

  • Canada




  • Europe






  • Germany




  • France




  • UK




  • Italy




  • Spain




  • Rest of Europe






  • Asia-Pacific




    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World




    • Middle East




    • Africa




    • Latin America





Report Attribute/Metric Details
Market Size 2022 USD 26.5 billion
Market Size 2023 USD 27.9 billion
Market Size 2030 USD 59.3 billion
Compound Annual Growth Rate (CAGR) 12.20% (2023-2030)
Base Year 2022
Market Forecast Period 2023-2030
Historical Data 2019- 2021
Market Forecast Units Value (USD Billion)
Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
Segments Covered Service Type, OS Type, User Type and Region
Geographies Covered North America, Europe, AsiaPacific, and the Rest of the World
Countries Covered The U.S., Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
Key Companies Profiled Google Inc., Citrix Systems Inc., KakaoCorporation, Grasshopper Group LLC. (LogMeIn Inc.), Microsoft Corporation, Tata Communications Ltd., Tencent Holdings Ltd., T-Mobile (Deutsche Telekom AG) and Vonage Holdings Corporation.
Key Market Opportunities Market penetration increases.
Key Market Dynamics Internet and Smartphone use are widely used.


Frequently Asked Questions (FAQ) :

The mobile VOIP market size was valued at USD 26.5 Billion in 2022.

The market is projected to grow at a CAGR of 12.20% during the forecast period, 2023-2030.

North America had the largest share in the market.

The key players in the market are  3cx Facebook Inc. Apple Inc. Google Inc. Microsoft Corporation Skype StarSSIP Ltd Talk 360 Vonage Holdings Corporation TATA Communications Ltd.

The enterprise mobile VOIP market category dominated the market in 2022.

The Android OS had the largest share in the market.

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