Mobile VOIP Market Size was valued at USD 26.5 billion in 2022. The mobile VOIP market industry is projected to grow from USD 29.7 Billion in 2023 to USD 59.3 billion by 2030, exhibiting a compound annual growth rate (CAGR) of 12.20% during the forecast period (2023 - 2030). Internet and Smartphone use are widely used, and the BYOD movement is becoming more popular among businesses are the key market drivers enhancing the market growth.
Figure 1: Mobile VOIP Market Size, 2022-2030 (USD Billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
High internet connectivity and increased smart device adoption are what are driving the market's growth.
The market CGAR for mobile VOIP is being driven by high internet connectivity and rising smart device penetration. The market is expanding as a result of the surge in demand for mobile VoIP among businesses seeking to replace traditional networking services and provide greater bandwidth communication networks among industries. Also, a web-enabled ecosystem has been developed as a result of the adoption of smart technologies across smart devices. High-speed internet also encourages consumers to buy smart and connected items, and the market for mobile VoIP services is being further stimulated by the widespread use of high-speed network infrastructures and falling data rates. In order to offer more interoperability with mobile VoIP services, numerous smartphone manufacturers are also releasing innovative product variations with increased capabilities, such as augmented reality, flexible screens, holographic displays, etc.
In addition, the demand for laptops, tablets, smartphones, other BYOD devices is rising, and high-speed network connections are becoming more widespread. The market is expected to rise as a result of technological advancements in wireless communication, including general packet radio service (GPRS) & Wi-Fi and worldwide interoperability for microwave access (WiMAX).
Moreover, the growing popularity of innovative and user-friendly programs for boosting smartphone functionality in terms of communication and connectivity, such as WhatsApp, Line, Skype, and Viber, is fueling market expansion. Furthermore, with advanced communication technology, the demand for creative apps in the eCommerce sector has expanded, such that more people prefer online shopping for making purchases, and the number of users is expanding rapidly, driving the market's growth.
For instance, a recent IJECE study found that WhatsApp, Viber, and Telegram are the most popular instant messaging apps. Even WhatsApp, which Facebook purchased, had a sizable user base and a number of integrated features, such as the ability to make free phone calls and send texts without a subscription, as well as an open-source platform that is free of adverts and offers users a safe, speedy interface. Hence, driving the mobile VOIP market's revenue.
The mobile VOIP market segmentation, based on service type includes voice, video, instant messaging. In 2022, the instant messaging category in the market share was the largest. Due to the wide range of platforms and devices that are available, the ease of use, and the accessibility for free, there is an increasing demand for instant messaging programs. These apps offer an easier and better user experience than text-based communication. Instant messaging services are in greater demand due to the rising need for social interaction, which is projected to raise demand for mobile VOIP ly.
The mobile VOIP market segmentation, based on OS type, includes android OS, iOS, windows OS and others. The android OS market share was the highest. The demand for Smartphone with upgraded features like augmented reality, bendable screens, and holographic displays is largely responsible for this growth. Despite the growing popularity of these devices, manufacturers have started creating user interface skins to give customers a variety of mobile appearances. Furthermore, Android supports a number of well-known and commonly used devices, unlike iOS and Windows, including smartphones from Samsung, Motorola, and Sony.
Figure 2: Mobile VOIP Market, by OS type, 2022 & 2030 (USD billion)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
The mobile VOIP market data, based on user type, includes individuals and enterprises. In 2022, the enterprise model market category accounted for a sizeable revenue share in mobile VoIP. The enterprise model's skill-based routing strategy, which helps boost business productivity, is responsible for the segment's growth. As examples of mobile VOIP applications in the enterprise market, consider unified communications platforms, customer service management software (CSMS), integrated voice response systems (IVR), cloud contact centers, and other technologies.
By region, the study provides the market insights into North America, Europe, Asia-Pacific and Rest of the World. North America earns the greatest revenue in the Mobile VOIP Industry. The North America region had a dominant position in this market and will continue to do so throughout the forecast period of 2019-2030. The increasing use of such services by people in various North American nations, such as the US and Canada, is one of the factors contributing to the expansion of the mobile VOIP industry.
Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.
Figure 3: MOBILE VOIP MARKET SHARE BY REGION 2022 (%)
Source: Secondary Research, Primary Research, MRFR Database and Analyst Review
Europe’s mobile VOIP market accounts for the second-largest market share. The region is likely to grow significantly as smartphone users use instant messaging services such as Facebook and WhatsApp. Further, the German mobile VOIP market held the largest market share, and the UK mobile VOIP market was the fastest growing market in the European region.
The Asia-Pacific Mobile VOIP Market is expected to grow at the fastest CAGR from 2023 to 2030.The expansion of the Asia Pacific market is being driven by a surge in start-ups, small and medium-sized businesses, and business activity. Moreover, China’s mobile VOIP market held the largest market share, and the Indian mobile VOIP market was the fastest growing market in the Asia-Pacific region.
Furthermore, India's mobile and content consumption is increasing, resulting in an increase in demand for these services.
Leading market players are extensively spending in research and development in order to extend their product lines, which will help the mobile VOIP market grow even more. Market participants are also engaging in a number of strategic initiatives to grow their worldwide presence, with significant market developments including new product launches, contractual agreements, mergers and acquisitions, increased investments, and collaboration with other organizations. To expand and thrive in a more competitive and expanding market climate, the mobile VOIP market industry must provide cost-effective products.
Producing locally to reduce operational costs is one of the primary business methods utilized by manufacturers in the mobile VOIP market industry to benefit clients and expand the market sector. In recent years, the mobile VOIP market industry has provided some of the most significant benefits to medical. Major players in the mobile VOIP market include 3cx Facebook Inc. Apple Inc. Google Inc. Microsoft Corporation Skype, StarSSIP Ltd, Talk 360, Vonage Holdings Corporation, TATA Communications Ltd, and others. Because of the severe competition in the supply of VoIP services, service providers can provide distinct goods and services.
Microsoft Corporation is a worldwide technology company with its main office in Redmond, Washington. The Windows family of operating systems, the Microsoft Office package, and the Internet Explorer and Edge web browsers are among Microsoft's most well-known software offerings. The Xbox video gaming consoles and the Microsoft Surface range of touch screen personal PCs are its two main hardware offerings. Microsoft was the world's largest software company by revenue as of 2019; it was placed No. 21 in the Fortune 500 rankings of the largest American firms by total revenue in 2020. Together with Alphabet (Google), Amazon, Apple, and Meta, it is one of the Big Five American technological firms (Facebook). Jul-2021 Microsoft joined together with BT, a British multinational telecommunications holding company, to create the future of communications. By aligning their goals for communication, connectivity, security, and digital technology, both organizations are able to strengthen innovative transmission services that satisfy client requests and needs.
Cisco Systems, Inc., abbreviated as Cisco, is a worldwide digital communications technology company headquartered in San Jose, California. Cisco designs, manufactures, and distributes networking hardware, software, telecom equipment, and other high-tech services and products. Cisco focuses on specialized technology areas such as the Internet of Things (IoT), domain security, videoconferencing, and energy management, with leading products such as Webex, OpenDNS, Jabber, Duo Security, and Jasper. Cisco is one of the world's top technological businesses, ranked 74 on the Fortune 100 and employing about 80,000 people.Jun-2021 Cisco Systems has bought Kenna Security, a software-as-a-service Vulnerability and Risk Intelligence platform. Combining Kenna's vulnerability management platform with Cisco's SecureX platform's market-leading detection and response capabilities would give clients the opportunity to discover and prioritize an organization's assets with a consolidated, contextual perspective. Additionally, orchestration would speed up and simplify response, as well as eliminate friction associated with compliance activities.
3cx
Facebook Inc.
Apple Inc.
Google Inc.
Skype
StarSSIP Ltd
Talk 360
Vonage Holdings Corporation
TATA Communications Ltd among others.
Mobile VOIP Market Industry Developments
In February 2023, AWS (Amazon Web Service) Inc. and RingCentral, Inc. announced their Strategic Partnership to speed up the movement of business into the cloud and modernize staff and client associations.
Various companies have expanded their product portfolios and adopted a wider diversification of customers due to technological advancements across the world as well as an increase in demand for mobile VoIP. In May 2022, for example, Maxis unveiled something called Managed Voice that converged voice, data and video while opening up new services over broadband or IP channels.
Such is the case in November 2022, when Cisco was Appraised a Gartner Peer Insights™ Customers’ Choice 2022 for its Meeting Solutions on the Webex Suite.
This initiative has enabled VoIP studio’s clients with highly scalable VoIP communication solutions capable of accommodating seamless business expansion. For instance, in February 2022, DIDWW—A global telecom operator that offers first-class VoIP communications/SIP trucking services, partnered with VoIP Studio—a reputable company offering professional-grade cloud telephony systems.
For example, zoom launched Zoom Phone service in India in November 2022, which is a voice over internet protocol (VoIP) based utility enabling businesses to make phone calls using Zoom. Competitors such as Microsoft Teams or Cisco’s WebEx also offer similar services.
Nov-2021: Mitel partnership with RingCentral, a global provider of enterprise cloud communications solutions, including collaboration software, video conferencing facilities and contact center systems. Under this association, a simplified migratory path has been created by the company for its customer base towards the use of RingCentral’s Message Video Phone™ (MVP®) cloud communications platform.
July 2021: BT enters a partnership with Microsoft to pioneer future telecoms. The two companies, through this alliance, will align themselves to ensure that they are able to generate new delivery networks that meet most consumers’ expectations by adopting common positions concerning communication applications, networking, security and emerging technology.
Mobile VOIP Market Segmentation
Voice
Video
Instant Messaging
Android
iOS
Windows
Others
Enterprises
Individuals
North America
Europe
Germany
France
UK
Italy
Spain
Rest of Europe
Asia-Pacific
China
Japan
India
Australia
South Korea
Australia
Rest of Asia-Pacific
Rest of the World
Middle East
Africa
Latin America
| Report Attribute/Metric | Details |
| Market Size 2022 | USD 26.5 billion |
| Market Size 2023 | USD 27.9 billion |
| Market Size 2030 | USD 59.3 billion |
| Compound Annual Growth Rate (CAGR) | 12.20% (2023-2030) |
| Base Year | 2022 |
| Market Forecast Period | 2023-2030 |
| Historical Data | 2019- 2021 |
| Market Forecast Units | Value (USD Billion) |
| Report Coverage | Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends |
| Segments Covered | Service Type, OS Type, User Type and Region |
| Geographies Covered | North America, Europe, AsiaPacific, and the Rest of the World |
| Countries Covered | The U.S., Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil |
| Key Companies Profiled | Google Inc., Citrix Systems Inc., KakaoCorporation, Grasshopper Group LLC. (LogMeIn Inc.), Microsoft Corporation, Tata Communications Ltd., Tencent Holdings Ltd., T-Mobile (Deutsche Telekom AG) and Vonage Holdings Corporation. |
| Key Market Opportunities | Market penetration increases. |
| Key Market Dynamics | Internet and Smartphone use are widely used. |
Mobile VOIP Market Highlights:
Frequently Asked Questions (FAQ) :
The mobile VOIP market size was valued at USD 26.5 Billion in 2022.
The market is projected to grow at a CAGR of 12.20% during the forecast period, 2023-2030.
North America had the largest share in the market.
The key players in the market are 3cx Facebook Inc. Apple Inc. Google Inc. Microsoft Corporation Skype StarSSIP Ltd Talk 360 Vonage Holdings Corporation TATA Communications Ltd.
The enterprise mobile VOIP market category dominated the market in 2022.
The Android OS had the largest share in the market.
Leading companies partner with us for data-driven Insights.
Kindly complete the form below to receive a free sample of this Report
Team Lead - Research she holds an experience of about 6+ years in market research and business consulting, working under the spectrum of information communication technology, telecommunications and semiconductor domains. aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.
Get in Touch
© 2025 Market Research Future ® (Part of WantStats Reasearch And Media Pvt. Ltd.)
