Mobile VOIP Market Research Report - Global Forecast till 2027

Mobile VOIP Market Research Report: By Service Type (Voice, Video, Instant Messaging), By OS Type (Android, iOS, Windows, others), By User Type (Enterprises, Individuals) By Region (North America, Europe, Asia-Pacific, South America, Middle East & Africa) - Forecast till 2027

ID: MRFR/ICT/7168-HCR | August 2022 | Region: Global | 140 Pages         

Table of Contents

1. EXECUTIVE SUMMARY

1.1. Market Attractiveness Analysis

1.1.1. Global Mobile VOIP Market, by Services

1.1.2. Global Mobile VOIP Market, by OS Type

1.1.3. Global Mobile VOIP Market, by User Type

1.1.4. Global Mobile VOIP Market, by Region

2. MARKET INTRODUCTION

2.1. Definition

2.2. Scope of the Study

2.3. Market Structure

3. RESEARCH METHODOLOGY

3.1. Research Process

3.2. Primary Research

3.3. Secondary Research

3.4. Market Size Estimation

3.5. Forecast Model

3.6. List of Assumptions

4. MARKET DYNAMICS

4.1. Introduction

4.2. Drivers

4.2.1. Strong penetration of internet network

4.2.2. Increasing smartphone penetration

4.2.3. Trend of BYOD in enterprises

4.3. Restraints

4.3.1. Awareness about Mobile VOIP services

4.4. Opportunities

4.4.1. Lower monthly bill associated with VOIP is expected to create opportunity

4.4.2. Introduction of various services including unified communication and Mobile OTT

4.5. Challenge

4.5.1. Growing competition in the market

5. MARKET FACTOR ANALYSIS

5.1. Value Chain Analysis/Supply Chain Analysis

5.2. Porter’s Five Forces Model

5.2.1. Bargaining Power of Suppliers

5.2.2. Bargaining Power of Buyers

5.2.3. Threat of New Entrants

5.2.4. Threat of Substitutes

5.2.5. Intensity of Rivalry

6. GLOBAL MOBILE VOIP MARKET, BY SERVICES

6.1. Introduction

6.2. Voice

6.2.1. International VOIP Calls

6.2.2. Enterprise System Management Domestic VOIP Calls

6.3. Video

6.4. Instant Messaging

7. GLOBAL MOBILE VOIP MARKET, BY OS TYPE

7.1. Introduction

7.2. Android

7.3. iOS

7.4. Windows

7.5. Others

8. GLOBAL MOBILE VOIP MARKET, BY USER TYPE

8.1. Introduction

8.2. Enterprises

8.3. Individuals

9. GLOBAL MOBILE VOIP MARKET, BY REGION

9.1. Introduction

9.2. North America

9.2.1. US

9.2.2. Canada

9.2.3. Mexico

9.3. Europe

9.3.1. Germany

9.3.2. France

9.3.3. UK

9.3.4. Rest of Europe

9.4. Asia-Pacific

9.4.1. China

9.4.2. India

9.4.3. Rest of Asia-Pacific

9.5. Middle East & Africa

9.6. South America

10. COMPETITIVE LANDSCAPE

10.1. Introduction

10.2. Competitive Analysis

11. COMPANY PROFILES

11.1. 3CX

11.1.1. Company Overview

11.1.2. Financial Overview

11.1.3. Products Offered

11.1.4. Key Developments

11.1.5. SWOT Analysis

11.1.6. Key Strategies

11.2. Vonage

11.2.1. Company Overview

11.2.2. Financial Overview

11.2.3. Products Offered

11.2.4. Key Developments

11.2.5. SWOT Analysis

11.2.6. Key Strategies

11.3. Microsoft Corporation

11.3.1. Company Overview

11.3.2. Financial Overview

11.3.3. Products Offered

11.3.4. Key Developments

11.3.5. SWOT Analysis

11.3.6. Key Strategies

11.4. Facebook Inc.

11.4.1. Company Overview

11.4.2. Financial Overview

11.4.3. Products Offered

11.4.4. Key Developments

11.4.5. SWOT Analysis

11.4.6. Key Strategies

11.5. Rebtel

11.5.1. Company Overview

11.5.2. Financial Overview

11.5.3. Products Offered

11.5.4. Key Developments

11.5.5. SWOT Analysis

11.5.6. Key Strategies

11.6. CommPeak Limited

11.6.1. Company Overview

11.6.2. Financial Overview

11.6.3. Products Offered

11.6.4. Key Developments

11.6.5. SWOT Analysis

11.6.6. Key Strategies

11.7. 8x8, Inc

11.7.1. Company Overview

11.7.2. Financial Overview

11.7.3. Products Offered

11.7.4. Key Developments

11.7.5. SWOT Analysis

11.7.6. Key Strategies

11.8. Nextiva

11.8.1. Company Overview

11.8.2. Financial Overview

11.8.3. Products Offered

11.8.4. Key Developments

11.8.5. SWOT Analysis

11.8.6. Key Strategies

11.9. Phone Power

11.9.1. Company Overview

11.9.2. Financial Overview

11.9.3. Products Offered

11.9.4. Key Developments

11.9.5. SWOT Analysis

11.9.6. Key Strategies

11.10. Tata Communications

11.10.1. Company Overview

11.10.2. Financial Overview

11.10.3. Products Offered

11.10.4. Key Developments

11.10.5. SWOT Analysis

11.10.6. Key Strategies

11.11. VoIP Office

11.11.1. Company Overview

11.11.2. Financial Overview

11.11.3. Products Offered

11.11.4. Key Developments

11.11.5. SWOT Analysis

11.11.6. Key Strategies

11.12. RingCentral, Inc.

11.12.1. Company Overview

11.12.2. Financial Overview

11.12.3. Products Offered

11.12.4. Key Developments

11.12.5. SWOT Analysis

11.12.6. Key Strategies

11.13. Junction Networks

11.13.1. Company Overview

11.13.2. Financial Overview

11.13.3. Products Offered

11.13.4. Key Developments

11.13.5. SWOT Analysis

11.13.6. Key Strategies

12. APPENDIX

12.1.1. Discussion Blueprint

NOTE:

This table of content is tentative and subject to change as the research progresses.

In section 12, only the top 13 companies will be profiled. Each company will be profiled based on the Market Overview, Financials, Product Portfolio, Business Strategies, and Recent Developments parameters.

Please note: The financial details of the company cannot be provided if the information is not available in the public domain and or from reliable sources.

LIST OF TABLES

TABLE 1: LIST OF ASSUMPTIONS

TABLE 2 GLOBAL MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 3 GLOBAL MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 4 GLOBAL MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 5 GLOBAL MOBILE VOIP MARKET, BY REGION, 2020-2027 (USD MILLION)

TABLE 6 NORTH AMERICA: MOBILE VOIP MARKET, BY COUNTRY, 2020-2027 (USD MILLION)

TABLE 7 NORTH AMERICA: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 8 NORTH AMERICA: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 9 NORTH AMERICA: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 10 US: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 11 US: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 12 US: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 13 CANADA: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 14 CANADA: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 15 CANADA: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 16 MEXICO: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 17 GLOBAL MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 18 MEXICO: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 19 EUROPE: MOBILE VOIP MARKET, BY COUNTRY, 2020-2027 (USD MILLION)

TABLE 20 EUROPE: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 21 EUROPE: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 22 EUROPE: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 23 UK: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 24 UK: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 25 UK: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 26 GERMANY: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 27 GERMANY: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 28 GERMANY: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 29 FRANCE: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 30 FRANCE: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 31 FRANCE: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 32 REST OF EUROPE: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 33 REST OF EUROPE: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 34 REST OF EUROPE: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 35 ASIA-PACIFIC: MOBILE VOIP MARKET, BY COUNTRY, 2020-2027 (USD MILLION)

TABLE 36 ASIA-PACIFIC: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 37 ASIA-PACIFIC: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 38 ASIA-PACIFIC: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 39 CHINA: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 40 CHINA: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 41 CHINA: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 42 INDIA: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 43 INDIA: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 44 INDIA: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 45 JAPAN: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 46 JAPAN: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 60: JAPAN: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 62: REST OF ASIA-PACIFIC: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 63: REST OF ASIA-PACIFIC: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 64: REST OF ASIA-PACIFIC: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 66: MIDDLE EAST AND AFRICA: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 67: MIDDLE EAST AND AFRICA: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 68: MIDDLE EAST AND AFRICA: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

TABLE 70: SOUTH AMERICA: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

TABLE 71: SOUTH AMERICA: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

TABLE 72: SOUTH AMERICA: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

 

LIST OF FIGURES

FIGURE 1 MARKET SYNOPSIS

FIGURE 2 RESEARCH PROCESS OF MRFR

FIGURE 3 TOP DOWN & BOTTOM-UP APPROACH

FIGURE 4 GLOBAL MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

FIGURE 5 GLOBAL MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

FIGURE 6 GLOBAL MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

FIGURE 8 GLOBAL MOBILE VOIP MARKET, BY REGION, 2020-2027 (USD MILLION)

FIGURE 10 NORTH AMERICA: MOBILE VOIP MARKET, BY COUNTRY, 2020-2027 (USD MILLION)

FIGURE 11 NORTH AMERICA: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

FIGURE 12 NORTH AMERICA: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

FIGURE 13 NORTH AMERICA: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

FIGURE 15 EUROPE: MOBILE VOIP MARKET, BY COUNTRY, 2020-2027 (USD MILLION)

FIGURE 16 EUROPE: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

FIGURE 17 EUROPE: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

FIGURE 18 EUROPE: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

FIGURE 20 ASIA-PACIFIC: MOBILE VOIP MARKET, BY COUNTRY, 2020-2027 (USD MILLION)

FIGURE 21 ASIA-PACIFIC: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

FIGURE 22 ASIA-PACIFIC: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

FIGURE 23 ASIA-PACIFIC: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

FIGURE 25 MIDDLE EAST & AFRICA: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

FIGURE 26 MIDDLE EAST AND AFRICA: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

FIGURE 27 MIDDLE EAST & AFRICA: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

FIGURE 29 SOUTH AMERICA: MOBILE VOIP MARKET, BY SERVICES, 2020-2027 (USD MILLION)

FIGURE 30 SOUTH AMERICA: MOBILE VOIP MARKET, BY OS TYPE, 2020-2027 (USD MILLION)

FIGURE 31 SOUTH AMERICA: MOBILE VOIP MARKET, BY USER TYPE, 2020-2027 (USD MILLION)

Mobile VOIP Market

Mobile VOIP Market is expected to expand at 12.2% CAGR, to reach USD 58.21 Billion in 2027 during the forecast period.

$58.21 Billion

Market Size


12.2%

CAGR


North America

Dominating Region

2020-2027

Forecast Period

Segmentation

By Service Type Voice Video Instant Messaging
By OS Type Android I Os Windows Others
By User Type Enterprises Individuals

Key Players

  • 3cx
  • Facebook Inc.
  • Apple Inc.
  • Google Inc.
  • Microsoft Corporation
  • Skype
  • StarSSIP Ltd
  • Talk 360
  • Vonage Holdings Corporation
  • TATA Communications Ltd

Drivers

  • Strong penetration of the Internet and smartphone
  • Growing trend of BYOD among enterprises
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Mobile VOIP Market Overview



Mobile VOIP Market is expected to expand at 12.2% CAGR, to reach USD 58.21 Billion in 2025 during the forecast period.

Mobile VOIP is an efficient and low-cost way to communicate via mobile devices including smartphones and tablets. Mobile VOIP works with mobile devices’ 3G, 4G, GSM or any other internet service and enables them to communicate efficiently. With the help of mobile VOIP, users can benefit from lower cost when calling, texting or video conferencing. Digital data transmission via VOIP is much faster as digital data is spread over various packets, each packet traveling through the fastest route. Users of mobile VOIP can take the benefit of nominal roaming charges, unlimited messaging, and low incoming call charges among others. Users can use mobile VOIP service by installing mobile VOIP software. These are essentially apps offered by VOIP phone service providers. Mobile VOIP is not only beneficial for individual customers, it also benefits enterprises across varied industry verticals. Businesses can save on money and can increase overall communication efficiency with the help of mobile VOIP services. VOIP apps are available for various operating systems (OS) including Android, iOS, and Windows among others.  Enterprises of all sizes are continuously looking for Mobile VOIP solutions that can help organizations in overcoming various IT complexity.


There are a number of mobile VOIP providers operating in the market, who have been offering services to both the individual customers and enterprises. They are also extending their services to offer OTT apps for their customers. OTT apps refer to “over the top” apps and services including WhatsApp, Viber, and Voxox that allow customers to communicate via text, call, and video as well as share files.  These providers are also offering value-added services scheduled pre-type messaging services wherein the users can schedule their text messages. Nowadays, some providers are also offering features where users can hide chat and can lock and unlock hidden chat through various means like a password or fingerprint. This feature is highly beneficial for enterprise communication, who can easily prevent sensitive content from unlawful access. Providers like Viber offer such value-added services. Other value-added services include removing spam messages while messaging, support of multiple languages, message searching, and file compression among others.


The mobile VOIP market is driven by strong penetration of the Internet and smartphone as well as the growing trend of BYOD among enterprises. Also, due to lower call rates and seamless communication, the use of mobile VOIP services is significantly increasing. 


Segmentation


The Global Mobile VOIP Market has been segmented on the basis of Type, Service Type, Organization Size, Vertical and Region.


Based on the service type, the mobile VOIP market has been segmented into voice, video, instant messaging. Voice service accounted for the largest share in the year 2018. However, video service is expected to grow at the highest CAGR. Video services also include video conferencing and collaboration, which is expected to significantly increase its adoption among enterprises.


Based on OS type, the mobile VOIP market has been divided into Android, iOS, Windows, and others. The Android segment occupied the largest share in the market in the year 2018.  The reason for the same is large number of android smartphone users across the globe.


Based on user type, the mobile VOIP market has been segmented into enterprises and individuals. Enterprise segment is expected to hold the larger market share. Growing need to have a cost-effective and smooth communication among enterprises is expected to drive the mobile VOIP service among them in the coming years.


Regional Analysis


Geographically, the Global Mobile VOIP Market has been segmented into Asia-Pacific, North America, Europe, the Middle East & Africa, and South America.


North America leads the market in terms of market share in the mobile VOIP market. Some of the factors that are responsible for the growth of the mobile VOIP market include increasing use of such services among individuals in various countries of North America including the US and Canada.


Europe has occupied the second position in the mobile VOIP market. Europe has been segmented into the UK, Germany, France, Spain, Italy, and the rest of Europe. According to the MRFR analysis, the UK is expected to gain the highest market share, followed by Germany and France.


Companies Covered


Key players of the Global Mobile VOIP Market are 3CX, Vonage, Microsoft Corporation, Facebook Inc., Rebtel, CommPeak Limited, 8x8, Inc., Nextiva, Phone Power, Tata Communications, VoIP Office, RingCentral, Inc., and Junction Networks


Key Developments



  • In October 2019, 3CX acquired WP-Live Chat. This strategic move is expected to help the company to strengthen its position in the market.



  • In February 2019, Viber launched a new version of its mobile application on Android as well as iOS. The new version has updated the user interface, with a variety of several other features.   



  • In August 2018, Rebtel launched its app for Android tablets. It offers free calls for Rebtel users on any platform.


Key questions addressed by the report



  • What was the historic market size (2018)?

  • Which segmentation (Service Type, OS Type and User Type) are driving the market?

  • What will be the growth rate by 2025?

  • Who are the key players in this market?

  • What are the strategies adopted by key players?

Report Scope:
Report Attribute/Metric Details
  Market Size   USD 58.21 Billion
  CAGR   CAGR 12.2%
  Base Year   2019
  Forecast Period   2020-2027
  Historical Data   2018
  Forecast Units   Value (USD Billion)
  Report Coverage   Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
  Segments Covered   Type
  Geographies Covered   North America, Europe, Asia-Pacific
  Key Vendors   3cx Facebook Inc. Apple Inc. Google Inc. Microsoft Corporation Skype StarSSIP Ltd Talk 360 Vonage Holdings Corporation TATA Communications Ltd
  Key Market Opportunities   
  Key Market Drivers   Growing trend of BYOD among enterprises


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Frequently Asked Questions (FAQ) :

The global mobile VOIP market is slated to expand at a substantial CAGR of 12.2% over the review period (2019 to 2025).

The global mobile VOIP market is slated to generate revenue of up to USD 58.21 billion by 2025.

The key market players of the global mobile VOIP market observing a vast scope of opportunities due the increasing deployment of 4g, and the growing investment by telecommunication operators.

The regional analysis of the global mobile VOIP market has been conducted in five major regions, namely, North America, Asia Pacific, Europe, Latin America, and the Middle East and Africa.

The segmentation of the global mobile VOIP market is done on the basis of service type, organization size, vertical OS type.