×
Request Free Sample ×

Kindly complete the form below to receive a free sample of this Report

Leading companies partner with us for data-driven Insights

clients tt-cursor
Hero Background

Italy Human Centered Ai Market

ID: MRFR/ICT/58780-HCR
200 Pages
Aarti Dhapte
October 2025

Italy Human-Centered AI Market Research Report By Function (Assistance and Support, Safety and Security, Decision-Making & Support, Workflow Automation, Collaboration, Others), By Application (Medical Diagnostic, Chatbots and Virtual Assistants, Personalized Learning, Fraud Detection & Risk Assessment, Quality Control, Human Resources) and By End User (Healthcare, Automobile, Education, Retail & E-commerce, Transportation & Logistics, Manufacturing)- Forecast to 2035

Share:
Download PDF ×

We do not share your information with anyone. However, we may send you emails based on your report interest from time to time. You may contact us at any time to opt-out.

Italy Human Centered Ai Market Infographic
Purchase Options

Italy Human Centered Ai Market Summary

As per MRFR analysis, the human centered AI market size was estimated at 378.94 USD Million in 2024. The human centered-ai market is projected to grow from 457.04 USD Million in 2025 to 2978.46 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 20.61% during the forecast period 2025 - 2035.

Key Market Trends & Highlights

The Italy human centered-AI market is experiencing a transformative shift towards user-centric solutions and ethical practices.

  • User-centric design principles are increasingly shaping the development of AI applications in Italy.
  • Ethical AI development is gaining traction as stakeholders prioritize responsible technology use.
  • Collaboration between sectors is fostering innovation and enhancing the effectiveness of AI solutions.
  • Rising demand for personalized solutions and government initiatives supporting AI innovation are key drivers of market growth.

Market Size & Forecast

2024 Market Size 378.94 (USD Million)
2035 Market Size 2978.46 (USD Million)

Major Players

OpenAI (US), Google (US), Microsoft (US), IBM (US), Amazon (US), Salesforce (US), NVIDIA (US), Meta (US), SAP (DE)

Italy Human Centered Ai Market Trends

The human centered AI market is currently experiencing a notable evolution, driven by advancements in technology and a growing emphasis on user-centric design. This market appears to be increasingly influenced by the demand for solutions that prioritize human interaction and ethical considerations. As organizations recognize the importance of integrating AI systems that enhance user experience, there is a shift towards developing applications that are not only efficient but also intuitive and accessible. This trend suggests a potential for innovation that aligns with societal values, fostering trust and acceptance among users. Moreover, the regulatory landscape in Italy is evolving to support the responsible deployment of AI technologies. Government initiatives aimed at promoting digital transformation are likely to encourage investment in human centered-ai solutions. This environment may facilitate collaboration between public and private sectors, leading to the creation of frameworks that ensure ethical standards are met. As a result, the human centered-ai market is poised for growth, with opportunities for businesses to leverage AI in ways that resonate with the needs and preferences of users. The focus on transparency and accountability in AI development could further enhance the market's appeal, positioning it as a vital component of Italy's technological landscape.

User-Centric Design Principles

There is a growing emphasis on user-centric design principles within the human centered-ai market. Companies are increasingly prioritizing the needs and preferences of users when developing AI solutions. This trend indicates a shift towards creating systems that are not only functional but also intuitive and engaging, enhancing overall user satisfaction.

Ethical AI Development

The focus on ethical AI development is becoming more pronounced in Italy. Organizations are recognizing the importance of transparency and accountability in AI systems. This trend suggests that businesses are likely to adopt practices that ensure their AI solutions align with ethical standards, fostering trust among users.

Collaboration Between Sectors

Collaboration between public and private sectors is emerging as a key trend in the human centered-ai market. Government initiatives aimed at promoting digital transformation are encouraging partnerships that facilitate the development of innovative AI solutions. This collaboration may lead to the establishment of frameworks that support responsible AI deployment.

Italy Human Centered Ai Market Drivers

Integration of AI in Healthcare Services

The integration of AI technologies into healthcare services is emerging as a significant driver for the human centered AI market. With an aging population and increasing healthcare demands, AI applications are being utilized to improve patient care and operational efficiency. For instance, AI-driven diagnostic tools are enhancing the accuracy of medical assessments, while personalized treatment plans are being developed through data analysis. Market reports suggest that the healthcare AI sector in Italy is projected to grow by 25% annually, highlighting the potential for human centered-ai solutions to transform healthcare delivery. This integration not only addresses pressing healthcare challenges but also aligns with the broader goal of enhancing patient outcomes through user-centered approaches.

Rising Demand for Personalized Solutions

The human centered AI market is experiencing a notable surge in demand for personalized solutions. As consumers increasingly seek tailored experiences, businesses are compelled to integrate AI technologies that prioritize user preferences and behaviors. This shift is reflected in market data, indicating that approximately 65% of Italian consumers express a preference for personalized interactions with brands. Consequently, companies are investing in human centered-ai technologies to enhance customer engagement and satisfaction. This trend is likely to drive innovation in AI applications, fostering a competitive landscape where businesses that effectively leverage personalization will gain a significant advantage. The emphasis on user-centric approaches is reshaping product development and marketing strategies, ultimately contributing to the growth of the human centered AI market.

Increased Focus on Data Privacy and Security

As the human centered-ai market evolves in Italy, there is an increasing emphasis on data privacy and security. With the rise of AI applications that collect and analyze personal data, consumers are becoming more aware of their privacy rights. Recent surveys indicate that over 70% of Italians express concerns regarding data security in AI systems. This growing awareness is prompting businesses to adopt stringent data protection measures and transparent practices. Consequently, companies that prioritize data privacy are likely to gain consumer trust, which is essential for the success of human centered-ai solutions. The market is thus shifting towards technologies that not only enhance user experience but also ensure robust security protocols, reflecting a broader trend towards responsible AI development.

Government Initiatives Supporting AI Innovation

In Italy, government initiatives aimed at fostering AI innovation are playing a crucial role in the development of the human centered-ai market. The Italian government has allocated substantial funding, estimated at €1 billion, to support research and development in AI technologies. This funding is directed towards projects that emphasize ethical AI practices and user-centric design. Additionally, regulatory frameworks are being established to ensure that AI applications align with societal values and user needs. Such initiatives not only stimulate investment in the human centered-ai market but also encourage collaboration between public and private sectors. As a result, the market is likely to witness accelerated growth, with a focus on creating AI solutions that prioritize human welfare and ethical considerations.

Growing Interest in AI Education and Workforce Development

The human centered AI market is witnessing a growing interest in AI education and workforce development. As businesses increasingly adopt AI technologies, there is a pressing need for skilled professionals who can design and implement human centered-ai solutions. Educational institutions are responding by offering specialized programs focused on AI ethics, user experience design, and data analysis. This trend is supported by industry partnerships that aim to bridge the skills gap in the workforce. Reports indicate that the demand for AI-related jobs in Italy is expected to rise by 30% over the next five years. Consequently, the emphasis on education and training is likely to enhance the capabilities of the workforce, ultimately contributing to the advancement of the human centered-ai market.

Market Segment Insights

By Function: Assistance and Support (Largest) vs. Workflow Automation (Fastest-Growing)

In the Italy human centered-ai market, the distribution of market share among the function segments reveals that Assistance and Support holds the largest share due to its critical role in enhancing user experiences and operational efficiency. Following this, segments like Safety and Security and Decision-Making & Support also contribute significantly to the overall market dynamics, showcasing their essential functions in various industries. Meanwhile, Collaboration and Other functionalities are gradually carving out their niche, driven by surging demands for enhanced interactivity in organizational settings. The growth trends in the Italy human centered-ai market reflect a robust shift towards automation and intelligence in various sectors. Workflow Automation is emerging as the fastest-growing segment, fueled by advancements in AI technology and increasing emphasis on efficiency. The rising need for streamlined operations and cost-saving measures across businesses has accelerated the adoption of workflow automation solutions. Additionally, the push for better safety protocols is driving investments in Safety and Security applications, reinforcing the segment's growth alongside Assistance and Support functionalities.

Assistance and Support (Dominant) vs. Workflow Automation (Emerging)

Assistance and Support emerges as the dominant function in the Italy human centered-ai market, characterized by its widespread adoption across various sectors, including healthcare, retail, and customer service. This segment focuses on enhancing user experiences through AI-driven solutions that provide personalized support and information. On the other hand, Workflow Automation is identified as an emerging function, with organizations increasingly recognizing its potential for improving efficiency and reducing operational costs. This segment sees rapid development as companies seek to automate repetitive tasks and improve overall productivity through intelligent AI systems. The contrast between these two segments illustrates the dynamic nature of the Italy human centered-ai market, where established solutions coexist with innovative technologies driving future growth.

By Application: Medical Diagnostic (Largest) vs. Chatbots and Virtual Assistants (Fastest-Growing)

In the Italy human centered-ai market, the application segment showcases a diverse distribution of market share across various sectors. Medical Diagnostic holds the largest share due to its critical role in healthcare functionalities, enabling enhanced patient outcomes through accurate diagnostics. Other significant areas include Chatbots and Virtual Assistants, which have gained traction as organizations explore AI-driven customer engagement solutions, significantly improving user experiences. Growth trends in this market are influenced by advancements in AI technologies and the increasing demand for automation across sectors. Medical Diagnostic continues to grow steadily, driven by healthcare investments and an aging population. In contrast, Chatbots and Virtual Assistants are positioning themselves as the fastest-growing area, fueled by businesses seeking efficient customer service tools and the rise of remote working norms.

Medical Diagnostic: Dominant vs. Chatbots and Virtual Assistants: Emerging

Medical Diagnostic serves as the dominant force in the application segment of the Italy human centered-ai market, characterized by robust investments in healthcare technology and a consistent need for innovation in patient care. This segment focuses on tools that enhance diagnostic accuracy and treatment effectiveness. In contrast, Chatbots and Virtual Assistants are emerging rapidly, leveraging natural language processing and machine learning to facilitate seamless communication between businesses and customers. This growth is propelled by the increasing acceptance of AI in customer interactions, with organizations prioritizing AI solutions to enhance service efficiency and elevate user engagement levels.

By End User: Healthcare (Largest) vs. Retail & E-commerce (Fastest-Growing)

In the Italy human centered-ai market, the distribution of market share among various end users reveals notable trends, with healthcare emerging as the largest segment. This sector significantly benefits from advancements in AI technologies for patient care, diagnosis, and treatment efficiency. Conversely, retail & e-commerce portrays a dynamic shift as it rapidly adopts AI solutions to enhance customer experiences, personalize marketing, and streamline supply chains, marking it as the fastest-growing segment in the market. The growth trends in these segments are driven by the increasing demand for efficient and effective solutions in healthcare, coupled with a growing emphasis on patient-centric services powered by AI. Retail & e-commerce is thriving due to the rising online shopping culture and the need for businesses to utilize data analytics and machine learning for competitive advantage. As these industries embrace AI, they are not only improving operational efficiencies but also redefining user engagement models, establishing a foundation for sustainable growth in the Italy human centered-ai market.

Healthcare (Dominant) vs. Transportation & Logistics (Emerging)

Healthcare remains the dominant segment in the Italy human centered-ai market, significantly influenced by its extensive application in diagnostics, treatment planning, and precision medicine. The integration of AI has enabled healthcare providers to enhance operational efficiencies and improve patient outcomes. On the other hand, transportation & logistics is emerging as a vibrant segment, leveraging AI for route optimization, predictive maintenance, and supply chain efficiencies. This sector is increasingly focusing on automating processes to address challenges such as traffic congestion and delivery delays. As technology evolves, both segments are poised for transformative growth, albeit with healthcare leading in market share while transportation & logistics captures the attention of investors and innovators looking for future opportunities.

Get more detailed insights about Italy Human Centered Ai Market

Key Players and Competitive Insights

The human centered AI market is characterized by a dynamic competitive landscape, driven by rapid technological advancements and increasing demand for AI solutions across various sectors. Major players such as OpenAI (US), Google (US), and Microsoft (US) are at the forefront, each adopting distinct strategies to enhance their market presence. OpenAI (US) focuses on innovation through its cutting-edge language models, while Google (US) emphasizes integration of AI into its existing services, thereby enhancing user experience. Microsoft (US) is leveraging its cloud infrastructure to provide scalable AI solutions, indicating a trend towards cloud-based AI services that cater to diverse business needs. Collectively, these strategies contribute to a competitive environment that is increasingly centered on technological prowess and customer-centric solutions.

Key business tactics within this market include localizing AI solutions to meet regional demands and optimizing supply chains to ensure efficient delivery of services. The competitive structure appears moderately fragmented, with several key players vying for market share. This fragmentation is indicative of a landscape where innovation and adaptability are crucial for success, as companies strive to differentiate themselves in a crowded marketplace.

In October 2025, OpenAI (US) announced a partnership with a leading Italian university to develop AI-driven educational tools. This collaboration aims to enhance learning experiences through personalized AI applications, reflecting a strategic move towards educational technology. Such initiatives not only bolster OpenAI's reputation in the region but also align with broader trends of integrating AI into educational frameworks, potentially reshaping how knowledge is imparted.

In September 2025, Google (US) launched a new AI platform tailored for small and medium-sized enterprises (SMEs) in Italy. This platform is designed to provide accessible AI tools that enable SMEs to harness the power of AI without extensive technical expertise. The strategic importance of this launch lies in its potential to democratize AI access, fostering innovation among smaller businesses and contributing to economic growth in the region.

In August 2025, Microsoft (US) expanded its AI capabilities by acquiring a local Italian startup specializing in machine learning solutions. This acquisition is significant as it not only enhances Microsoft's technological portfolio but also strengthens its foothold in the Italian market. By integrating local expertise, Microsoft is likely to accelerate the development of tailored AI solutions that resonate with regional business needs, thereby enhancing its competitive edge.

As of November 2025, current trends in the human centered-ai market are heavily influenced by digitalization, sustainability, and the integration of AI into everyday business processes. Strategic alliances are increasingly shaping the competitive landscape, as companies recognize the value of collaboration in driving innovation. Looking ahead, it appears that competitive differentiation will evolve from traditional price-based strategies to a focus on innovation, technological advancement, and supply chain reliability. This shift suggests that companies that prioritize these elements are likely to thrive in an increasingly complex and competitive environment.

Key Companies in the Italy Human Centered Ai Market market include

Industry Developments

In recent developments in the Italy Human-Centered AI Market, companies such as Reply, SAP, and Capgemini are increasingly emphasizing the integration of AI technologies to enhance customer experiences. On May 16, 2025, Italy secured an agreement with the UAE to develop a significant AI computing cluster in Apulia. The effort, which is supported by Abu Dhabi's G42 and the Italian company iGenius, will contain a supercomputer vital to the advancement of explainable, trustworthy AI infrastructure in line with human-centered deployment objectives.

On May 21, 2025, Italy's statistical office (ISTAT) stated that only 8% of firms used AI in 2024, highlighting the critical need for digital skills development. This gap highlights human-centered AI adoption concerns, emphasizing openness, fairness, and public participation in AI rollout.

Almawave, a subsidiary of the AlmavivA Group, is headquartered in Rome and develops multilingual, conversational AI and speech analytics solutions for public administration, healthcare, and transportation. Almawave's AI platform, Velvet AI, is designed for minimal energy usage and easy deployment in real-time environments. All of the company's deployments adhere to ethical AI, user experience, and transparency guidelines. It is also a significant partner in Italy's national digital transition efforts, helping to fund open data and inclusive AI projects through Italy's Digital Agenda and EU AI legislative frameworks.

Italy Human-Centered

Future Outlook

Italy Human Centered Ai Market Future Outlook

The human centered-ai market in Italy is projected to grow at a 20.61% CAGR from 2024 to 2035, driven by technological advancements and increasing demand for personalized solutions.

New opportunities lie in:

  • Development of AI-driven customer engagement platforms
  • Integration of AI in healthcare diagnostics and treatment
  • Creation of personalized AI learning systems for education

By 2035, the market is expected to achieve substantial growth and innovation.

Market Segmentation

Italy Human Centered Ai Market End User Outlook

  • Healthcare
  • Automobile
  • Education
  • Retail & E-commerce
  • Transportation & Logistics
  • Manufacturing
  • Others

Italy Human Centered Ai Market Function Outlook

  • Assistance and Support
  • Safety and Security
  • Decision-Making & Support
  • Workflow Automation
  • Collaboration
  • Others

Italy Human Centered Ai Market Application Outlook

  • Medical Diagnostic
  • Chatbots and Virtual Assistants
  • Personalized Learning
  • Fraud Detection & Risk Assessment
  • Quality Control
  • Human Resources
  • Others

Report Scope

MARKET SIZE 2024 378.94(USD Million)
MARKET SIZE 2025 457.04(USD Million)
MARKET SIZE 2035 2978.46(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 20.61% (2024 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled OpenAI (US), Google (US), Microsoft (US), IBM (US), Amazon (US), Salesforce (US), NVIDIA (US), Meta (US), SAP (DE)
Segments Covered Function, Application, End User
Key Market Opportunities Integration of ethical AI frameworks to enhance user trust and engagement in the human centered-ai market.
Key Market Dynamics Growing emphasis on ethical AI practices drives innovation and regulatory compliance in the human centered-ai market.
Countries Covered Italy

Leave a Comment

FAQs

What is the expected market size of the Italy Human Centered AI Market in 2024?

The Italy Human Centered AI Market is expected to be valued at 298.06 million USD in 2024.

What will the market size of the Italy Human Centered AI Market be by 2035?

By 2035, the Italy Human Centered AI Market is projected to reach a value of 2.35 billion USD.

What is the expected compound annual growth rate (CAGR) for the Italy Human Centered AI Market from 2025 to 2035?

The expected CAGR for the Italy Human Centered AI Market from 2025 to 2035 is 20.649 percent.

What are the key applications of the Italy Human Centered AI Market?

Key applications include Assistance and Support, Safety and Security, Decision-Making & Support, Workflow Automation, and Collaboration.

What is the market value of the Assistance and Support function in the Italy Human Centered AI Market in 2024?

The Assistance and Support function is valued at 80.0 million USD in 2024.

How much is the Safety and Security function expected to generate by 2035?

The Safety and Security function is expected to generate 480.0 million USD by 2035.

What is the anticipated value of the Decision-Making & Support function in 2035?

The Decision-Making & Support function is anticipated to reach 560.0 million USD by 2035.

Who are the major players in the Italy Human Centered AI Market?

Major players include Reply, SAP, Capgemini, Telecom Italia, Accenture, Atos, Google, Deloitte, Microsoft, Oracle, IBM, Data Reply, Expert System, Almaviva, and Engineering.

What is the expected market value of Workflow Automation in 2024?

In 2024, the expected market value of Workflow Automation is 40.0 million USD.

What trends are expected to shape the Italy Human Centered AI Market in the coming years?

Emerging trends include increased collaboration, enhanced decision-making capabilities, and advanced automation solutions that capitalize on human-centered AI technologies.

Download Free Sample

Kindly complete the form below to receive a free sample of this Report

Compare Licence

×
Features License Type
Single User Multiuser License Enterprise User
Price $4,950 $5,950 $7,250
Maximum User Access Limit 1 User Upto 10 Users Unrestricted Access Throughout the Organization
Free Customization
Direct Access to Analyst
Deliverable Format
Platform Access
Discount on Next Purchase 10% 15% 15%
Printable Versions