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    IT Operation Analytics Market

    ID: MRFR/ICT/4460-HCR
    100 Pages
    Ankit Gupta
    September 2025

    IT Operation Analytics Market Research Report Information By Technology (Visual Analytics, Machine-Based Learning, Predictive Analytics, User-Behavior Analytics And Root-Cause Analytics) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2035

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    IT Operation Analytics Market Infographic
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    IT Operation Analytics Market Summary

    The Global IT Operation Analytics Market is projected to grow from 12.85 USD Billion in 2024 to 292.86 USD Billion by 2035, reflecting a robust growth trajectory.

    Key Market Trends & Highlights

    IT Operation Analytics Key Trends and Highlights

    • The market is expected to experience a compound annual growth rate (CAGR) of 32.87 percent from 2025 to 2035.
    • By 2035, the market valuation is anticipated to reach 292.7 USD Billion, indicating substantial growth potential.
    • in 2024, the market is valued at 12.85 USD Billion, showcasing a strong foundation for future expansion.
    • Growing adoption of advanced analytics tools due to the increasing need for operational efficiency is a major market driver.

    Market Size & Forecast

    2024 Market Size 12.85 (USD Billion)
    2035 Market Size 292.86 (USD Billion)
    CAGR (2025-2035) 32.87%

    Major Players

    Oracle Corporation (U.S.), IBM Corporation (U.S.), SAP SE (Germany), Hewlett Packard Enterprise Company (U.S.), Splunk Inc. (U.S.), Microsoft Corporation (U.S.), Evolven Software Inc. (U.S.), ExtraHop Networks (U.S.), VMware Inc. (U.S.), Prelert Inc. (U.S.)

    IT Operation Analytics Market Trends

    Growth of big data and need for its management led to the market growth

    The rapid growth of the IT industry has resulted in an increase in the complexity of operations and data. The enormous and complicated nature of this data, frequently referred to as "big data," necessitates the use of a management and analytics system. According to IDC, new data generation will expand at a market CAGR of 23% from 2022 to 2032, culminating in roughly 175ZB of data creation by 2032. According to IDC, by 2032, over 30% of all data generated will be real-time.

    As a result, in order to manage this volume of big data in real time in the future, IT operation analytics will be required. It can process large amounts of data from many applications and deliver real-time analytical results. According to Gartner, about 15% of organizations would actively use ITOA (IT Operations Analytics) technology to provide insight into both business execution and IT operations. These big data operations analytics solutions can aid with better performance, analysis to enable leaders make more educated investment decisions, and therefore drive the market.

    Additionally, artificial and human intelligence interfaces are rapidly driving digital supply chains, requiring cyber-physical viewpoints in operations and supply chain management. The Internet of Things has a big market impact. This is because the demand for effective IT operational analytics, as well as data extraction and administration, is increasing. The increased use of 5G networks opens up new opportunities for AI-based applications in industrial systems and supply chains employing IT operations analytics. 5G networks expand support for machine-to-machine communication while striving for lower prices and lower battery consumption.

    According to the findings, 65% of enterprises intend to build 5G networks by 2020, primarily for IoT and video communications. A 2017 CEO survey of 5G potential applications revealed five different services that could be supported. In 2021, Capgemini Whitepapers showcases that customer analytics only creates a profit of $38 billion ly while operational improvement has a massive profit increase of up to $117 billion. As a result of growing automated technology, there are more innovative solutions in IT operations analytics which is predicted to drive this market in future.

    For instance, in 2021, Capgemini Whitepapers showcases that customer analytics only creates a profit of $38 billion ly while operational improvement has a massive profit increase of up to $117 billion. As a result of growing automated technology, there are more innovative solutions in IT operations analytics which is predicted to drive this market in future. Thus, driving the IT operation analytics market revenue.

    The Global IT Operation Analytics Market is poised for substantial growth as organizations increasingly seek to leverage data-driven insights for enhanced operational efficiency and decision-making.

    U.S. Department of Commerce

    IT Operation Analytics Market Drivers

    Focus on Cybersecurity

    The growing emphasis on cybersecurity is a significant driver for the Global IT Operation Analytics Market Industry. As cyber threats become more sophisticated, organizations are investing in analytics to enhance their security posture. IT operation analytics provides insights into potential vulnerabilities and helps in the detection of anomalies that may indicate security breaches. This proactive approach to cybersecurity not only protects sensitive data but also ensures compliance with regulatory requirements. The increasing allocation of budgets towards cybersecurity initiatives is expected to further propel the market, as organizations prioritize safeguarding their digital assets.

    Market Growth Projections

    The Global IT Operation Analytics Market Industry is poised for remarkable growth, with projections indicating a market size of 12.8 USD Billion in 2024 and an anticipated expansion to 292.7 USD Billion by 2035. This growth trajectory reflects a compound annual growth rate (CAGR) of 32.87% from 2025 to 2035. The increasing reliance on data analytics across various sectors underscores the market's potential. As organizations continue to recognize the value of IT operation analytics in driving efficiency and innovation, the industry is expected to attract significant investments and technological advancements.

    Cloud Adoption and Scalability

    Cloud adoption is reshaping the Global IT Operation Analytics Market Industry by providing scalable solutions that meet the evolving needs of businesses. Organizations are increasingly migrating their operations to the cloud, which facilitates access to advanced analytics tools without significant upfront investments. This shift allows for greater flexibility and scalability, enabling companies to adapt to changing market conditions. As cloud-based analytics solutions gain traction, the market is poised for robust growth, with a projected CAGR of 32.87% from 2025 to 2035. The ability to leverage cloud technology for analytics is becoming a critical factor for organizations aiming to remain competitive.

    Regulatory Compliance and Governance

    Regulatory compliance and governance are critical drivers influencing the Global IT Operation Analytics Market Industry. Organizations are mandated to adhere to various regulations that govern data management and privacy. Analytics plays a vital role in ensuring compliance by providing insights into data usage and governance practices. Companies are leveraging IT operation analytics to monitor compliance metrics and identify areas for improvement. As regulatory frameworks evolve, the demand for analytics solutions that facilitate compliance is likely to increase, driving market growth. Organizations that prioritize compliance through analytics can mitigate risks and enhance their reputation.

    Integration of Artificial Intelligence

    The integration of artificial intelligence (AI) into IT operations is a pivotal driver for the Global IT Operation Analytics Market Industry. AI technologies enhance predictive analytics, enabling organizations to anticipate issues before they escalate. This capability not only reduces downtime but also optimizes resource utilization. As AI adoption accelerates, the market is likely to witness substantial growth, with projections indicating a market size of 292.7 USD Billion by 2035. Companies that harness AI-driven analytics can achieve a competitive edge, as they streamline operations and enhance customer experiences through personalized services.

    Rising Demand for Data-Driven Insights

    The Global IT Operation Analytics Market Industry experiences a surge in demand for data-driven insights as organizations increasingly rely on analytics to enhance operational efficiency. In 2024, the market is projected to reach 12.8 USD Billion, driven by the need for real-time data analysis and decision-making. Companies are leveraging analytics to identify patterns, optimize resource allocation, and improve service delivery. This trend is particularly evident in sectors such as finance and healthcare, where data analytics plays a crucial role in risk management and patient care. As organizations recognize the value of actionable insights, the market is expected to grow significantly.

    Market Segment Insights

    IT Operation Analytics Technology Insights

    The IT operation analytics market segmentation, based on technology includes visual analytics, machine-based learning, predictive analytics, user-behavior analytics and root-cause analytics. In 2022, the root cause analytics sector held the greatest market share of more than 30%. The growth of IT operations data, the amount of sensors for problem detection, and the number of Internet of Things (IoT) devices has increased organizational need for root cause analytics. The root cause is the primary reason for a decrease in an asset's quality or overall device/equipment efficacy. The application of analytics in this industry has grown in relevance.

    Furthermore, the development of additional technologies such as industrial IoT and AI has increased demand for advanced root cause analytics solutions.

    The predictive analytics category is predicted to increase at a higher rate over the projection period. According to a market analysis, the application of predictive analytics for operational tasks can save the manufacturing industry up to USD 700 billion over the next two decades.

    Figure2: IT Operation Analytics Market, by Technology, 2022 & 2032 (USD billion)

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    Get more detailed insights about IT Operation Analytics Market Research Report – Forecast to 2032

    Regional Insights

    By Region, the study provides the market insights into North America, Europe, Asia-Pacific and the Rest of the World. North America dominated the IT Operations Analytics Market in 2022, accounting for 38% of total market size, and is expected to increase significantly during the forecast period 2022-2032. With the support of IT operation analytics, IoT-connected devices collect a vast amount of unstructured data, which is processed and analyzed for root cause analysis, log and inventory management, and customer relationship management.

    Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

    Figure3: IT OPERATION ANALYTICS MARKET SHARE BY REGION 2022 (%)

    IT OPERATION ANALYTICS MARKET SHARE BY REGION 2022

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    Europe’s IT operation analytics market accounts for the second-largest market share due to rise in technology adoption from retail and consumer goods, transportation & logistics, and manufacturing end-user to improve consumer experience is predicted to provide to the growth of the market in the region. Further, the German IT operation analytics market held the largest market share, and the UK IT operation analytics market was the fastest-growing market in the European region

    The Asia-Pacific IT Operation Analytics Market is expected to grow at the fastest CAGR from 2023 to 2032. This is due to the growing awareness of operational analytics among businesses in emerging markets such as China and India. Moreover, China’s IT operation analytics market held the largest market share, and the Indian IT operation analytics market was the fastest-growing market in the Asia-Pacific region.

    Key Players and Competitive Insights

    Leading market players are investing heavily in R&D in order to expand their product lines, which will help the IT operation analytics market, grow even more. Market participants are also undertaking a variety of strategic activities to expand their footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, IT operation analytics industry must offer cost-effective items.

    One of the most important business strategies employed by manufacturers in the IT operation analytics industry to assist customers and expand the market sector is local manufacturing to reduce operational costs. Some of the most important benefits to medicine have recently been provided by the IT operation analytics industry.

    Major players in the IT operation analytics market, such as Oracle Corporation (U.S.), IBM Corporation (U.S.), SAP SE (Germany), Hewlett Packard Enterprise Company (U.S.), Splunk Inc. (U.S.), Microsoft Corporation (U.S.), Evolven Software Inc. (U.S.), ExtraHop Networks (U.S.), and others, are attempting to boost market demand by investing in research and development activities.

    Microsoft Corporation is a multinational technology company based in Redmond, Washington. The Windows operating system, the Microsoft Office suite, and the Internet Explorer and Edge web browsers are among Microsoft's most well-known software products. The Xbox video game consoles and the Microsoft Surface family of touchscreen personal PCs are its major hardware products. Microsoft placed 14th in the 2022 Fortune 500 list of the largest US firms by total revenue; as of 2022, it was the world's largest software maker by revenue.

    Together with Alphabet (parent company of Google), Amazon, Apple, and Meta, it is regarded one of the Big Five American information technology corporations (formerly Facebook). In October 2020, Microsoft announced the broad availability of the Desktop Analytics product This cloud-connected service connects with System Center Configuration Manager, to control Windows endpoints based on the data. It combines data from your organization with data aggregated from millions of devices connected to Microsoft cloud services to save time of IT personnel.

    Citrix Systems, Inc. is a worldwide cloud computing and virtualization technology business based in the United States that offers server, application, and desktop virtualization, networking, software as a service (SaaS), and cloud computing solutions. Citrix claims that its solutions are used by over 400,000 clients ly, including 99% of the Fortune 100 and 98% of the Fortune 500. Ed Iacobucci, who served as chairman until his resignation in 2000, launched the company in Richardson, Texas, in 1989.

    It began by producing remote access products for Microsoft operating systems, licensing source code from Microsoft, and has worked in close collaboration with the firm ever since. Citrix sprang to prominence as an industry leader in thin client technology by the 1990s, allowing purpose-built devices to connect to remote servers. In July 2020, Citrix and Microsoft will collaborate on tools and services to make the migration of on-premises Citrix clients to Microsoft Azure easier and faster.

    Through the deepening of this partnership, Citrix and Microsoft are helping CIOs to minimize the risk, cost, and complexity in accelerating their transformation to cloud for greater agility, productivity, and security.

    Key Companies in the IT Operation Analytics Market market include

    Industry Developments

    • Q2 2024: Splunk launches new AI-driven IT operations analytics platform Splunk announced the release of its next-generation IT operations analytics platform, integrating advanced AI features to automate incident detection and resolution for enterprise customers.
    • Q2 2024: IBM acquires startup Databand.ai to bolster IT operations analytics capabilities IBM completed the acquisition of Databand.ai, a data observability platform, to enhance its IT operations analytics offerings and provide customers with improved data pipeline monitoring and troubleshooting.
    • Q3 2024: ServiceNow announces partnership with Google Cloud for IT operations analytics ServiceNow and Google Cloud entered a strategic partnership to deliver integrated IT operations analytics solutions, leveraging Google’s AI and ServiceNow’s workflow automation.
    • Q2 2024: Dynatrace appoints new Chief Technology Officer to drive analytics innovation Dynatrace named Dr. Priya Raman as its new CTO, tasking her with leading the company’s IT operations analytics product development and AI strategy.
    • Q3 2024: Elastic launches unified observability and IT operations analytics suite Elastic introduced a new suite combining observability and IT operations analytics, aiming to provide enterprises with end-to-end visibility and faster root cause analysis.
    • Q2 2024: Microsoft secures multi-year IT operations analytics contract with UK government Microsoft signed a multi-year agreement to provide IT operations analytics and cloud monitoring solutions to several UK government agencies, supporting digital transformation initiatives.
    • Q3 2024: PagerDuty acquires incident automation startup Jeli PagerDuty acquired Jeli, a startup specializing in incident analysis and automation, to expand its IT operations analytics and incident response capabilities.
    • Q2 2024: Cisco launches new AI-powered IT operations analytics features in AppDynamics Cisco unveiled new AI-powered analytics features for its AppDynamics platform, designed to help enterprises proactively identify and resolve IT performance issues.
    • Q3 2024: New Relic announces general availability of AIOps-powered IT operations analytics New Relic launched its AIOps-powered IT operations analytics solution, offering automated anomaly detection and predictive insights for IT teams.
    • Q2 2024: Oracle expands IT operations analytics capabilities with new cloud observability tools Oracle introduced new cloud observability and IT operations analytics tools, enhancing its Oracle Cloud Infrastructure platform for enterprise customers.
    • Q3 2024: BMC Software partners with AWS to deliver IT operations analytics as a managed service BMC Software and AWS announced a partnership to offer IT operations analytics as a managed service, targeting large enterprises migrating to the cloud.
    • Q2 2024: Moogsoft raises $30M to accelerate IT operations analytics product development Moogsoft secured $30 million in new funding to expand its IT operations analytics platform, focusing on AI-driven incident management and automation.

    Future Outlook

    IT Operation Analytics Market Future Outlook

    The IT Operation Analytics Market is poised for robust growth at 32.87% CAGR from 2025 to 2035, driven by increasing data complexity, demand for real-time insights, and automation technologies.

    New opportunities lie in:

    • Develop AI-driven analytics tools to enhance predictive maintenance capabilities.
    • Leverage cloud-based solutions for scalable IT operations management.
    • Create integrated platforms that unify IT operations and business analytics.

    By 2035, the IT Operation Analytics Market is expected to achieve substantial growth, reflecting its critical role in digital transformation.

    Market Segmentation

    IT Operation Analytics Regional Outlook

    • Middle East
    • Africa
    • Latin America

    IT Operation Analytics Market Technology Outlook

    • Visual Analytics
    • Machine-Based Learning
    • Predictive Analytics
    • User-Behavior Analytics
    • Root-Cause Analytics

    Report Scope

    Report Attribute/Metric Details
    Market Size 2024 USD 12.84981 billion
    Market Size 2035 292.86 (Value (USD Billion))
    Compound Annual Growth Rate (CAGR) 32.87% (2025 - 2035)
    Base Year 2024
    Market Forecast Period 2025 - 2035
    Historical Data 2019- 2021
    Market Forecast Units Value (USD Billion)
    Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
    Segments Covered Technology and Region
    Geographies Covered North America, Europe, Asia Pacific, and the Rest of the World
    Countries Covered The U.S., Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
    Key Companies Profiled Oracle Corporation (U.S.), IBM Corporation (U.S.), SAP SE (Germany), Hewlett Packard Enterprise Company (U.S.), Splunk Inc. (U.S.), Microsoft Corporation (U.S.), Evolven Software Inc. (U.S.), ExtraHop Networks (U.S.), VMware Inc. (U.S.), and Prelert Inc. (U.S.).
    Key Market Opportunities Growing need of companies for holistic 360degree visibility.
    Key Market Dynamics Proliferation of huge amounts of IT operations data.
    Market Size 2025 17.07 (Value (USD Billion))

    Market Highlights

    Author
    Ankit Gupta
    Senior Research Analyst

    Ankit Gupta is an analyst in market research industry in ICT and SEMI industry. With post-graduation in "Telecom and Marketing Management" and graduation in "Electronics and Telecommunication" vertical he is well versed with recent development in ICT industry as a whole. Having worked on more than 150+ reports including consultation for fortune 500 companies such as Microsoft and Rio Tinto in identifying solutions with respect to business problems his opinions are inclined towards mixture of technical and managerial aspects.

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    FAQs

    How much is the IT operation analytics market?

    The IT operation analytics market size was valued at USD 9.3 Billion in 2023.

    What is the growth rate of the IT operation analytics market?

    The market is projected to grow at a CAGR of 32.87% during the forecast period, 2024-2032.

    Which region held the largest market share in the IT operation analytics market?

    North America had the largest share of the market

    Who are the key players in the IT operation analytics market?

    The key players in the market are Oracle Corporation (U.S.), IBM Corporation (U.S.), SAP SE (Germany), Hewlett Packard Enterprise Company (U.S.), Splunk Inc. (U.S.), Microsoft Corporation (U.S.), Evolven Software Inc. (U.S.), ExtraHop Networks (U.S.).

    Which technology led the IT operation analytics market?

    The root-cause IT operation analytics category dominated the market in 2022.

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