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India Web3 in Retail Market Research Report By Type (Public, Private, Consortium, Hybrid) and By Application (Cryptocurrency, Conversational AI, Data & Transaction Storage, Payments, Smart Contracts, Others)- Forecast to 2035


  • ID: MRFR/ICT/60959-HCR
  • | Pages: 200
  • | Author: Aarti Dhapte
  • | Publish Date: Aug 2025

India Web3 in Retail Market Overview

As per MRFR analysis, the India Web3 in Retail Market Size was estimated at 237.9 (USD Million) in 2023.The India Web3 in Retail Market is expected to grow from 349(USD Million) in 2024 to 3,493 (USD Million) by 2035. The India Web3 in Retail Market CAGR (growth rate) is expected to be around 23.294% during the forecast period (2025 - 2035)

Key India Web3 in Retail Market Trends Highlighted

In India, the Web3 in Retail Market is experiencing significant growth driven by an increasing interest in decentralized technologies and blockchain applications among consumers and businesses. The rising awareness of data privacy and security is a key market driver. Indian retailers are adopting blockchain to enhance transparency in their supply chains, allowing for better tracking of products from origin to shelf. This transparency builds trust with consumers, which is becoming essential in the competitive retail landscape. Furthermore, the Indian government's Digital India initiative promotes the adoption of digital technologies, including blockchain, creating a favorable environment for Web3 innovation in the retail sector.

There are a lot of chances in this market, especially since more and more Indian consumers are interested in using digital wallets and cryptocurrencies to pay. This trend gives retailers a chance to reach tech-savvy customers and make more money. The growth of Non-Fungible Tokens (NFTs) in India gives retailers new ways to connect with customers through special deals and loyalty programs. Also, the internet and smartphones are becoming more common, which makes it easier for more people to use Web3 apps. This gives retailers more ways to get customers involved. Recent trends show that people are moving toward combining AI with Web3 to make shopping experiences more immersive.

Retailers in India are exploring virtual and augmented reality to provide innovative ways for consumers to interact with products. The fusion of these technologies with decentralized platforms is setting the stage for a transformative retail experience. As the market evolves, understanding consumer behavior and technological advancements will be key for retailers looking to thrive in India's emerging Web3 ecosystem.

India Web3 In Retail Market size

Source: Primary Research, Secondary Research, Market Research Future Database, and Analyst Review

Rising Adoption of Blockchain Technology in Retail

The increasing integration of blockchain technology in the retail sector is a significant driver of growth in the India Web3 in Retail Market. According to recent reports from the Indian government, the country aims to enhance its blockchain ecosystem to foster transparency, security, and efficiency in various sectors, including retail. The Ministry of Electronics and Information Technology has highlighted that the blockchain market in India is projected to reach USD 1 billion by 2025, showcasing a rapid increase in interest and investment.

Major companies like Infosys and Wipro are already developing blockchain solutions tailored for the retail industry, which facilitates supply chain management and reduces fraud. This growing interest from established players reflects a rapid evolution in the market, allowing retailers to leverage decentralized platforms to enhance customer trust and streamline operations. As Indian consumers increasingly demand transparency in product sourcing and supply chains, the adoption of blockchain within retail operations shows promising growth potential for the India Web3 in Retail Market.

Government Initiatives Promoting Digital Transformation

The Indian government has launched several initiatives aimed at promoting digital transformation across various sectors, including retail, contributing positively to the India Web3 in Retail Market. Programs such as 'Digital India' and 'Startup India' are designed to encourage technological innovation and adoption among retailers. According to the Ministry of Commerce and Industry, the e-commerce market in India is expected to grow from USD 84 billion in 2021 to approximately USD 200 billion by 2025, primarily driven by the increasing penetration of the internet and smartphones.

These developments support the integration of Web3 technologies like cryptocurrency payments and decentralized applications within the retail sector, enabling retailers to offer enhanced services to tech-savvy consumers. As the Indian government continues to prioritize digital solutions and fosters a supportive ecosystem, the landscape for Web3 in retail is expected to experience significant changes.

Growing Consumer Demand for Decentralized Financial Solutions

As consumers in India become more tech-savvy, there is a growing demand for decentralized financial solutions, which is driving the India Web3 in Retail Market. The Reserve Bank of India has reported a significant increase in mobile payment transactions, which reached 7.4 billion in fiscal year 2022, indicating a strong preference for cashless transactions among consumers. This shift has prompted retailers to consider Web3 technologies such as digital currencies and decentralized finance (DeFi) to enhance their payment systems.

Brands like Flipkart and Paytm have begun to explore options related to cryptocurrency acceptance and blockchain-based financial services. The increasing adoption of these technologies can empower customers to make secure and private transactions, which aligns with modern consumer expectations of enhanced security and streamlined service.

Emergence of Innovative Retail Models

The rise of innovative retail models, powered by Web3 technologies, is propelling growth in the India Web3 in Retail Market. Concepts such as social commerce and virtual marketplaces are gaining traction, driven by the increasing influence of social media and changing consumer behaviors. Industry reports suggest that the social commerce market in India is expected to reach USD 16 billion by 2025. With major players like Reliance Retail and Tata Group investing in digital platforms and leveraging emerging technologies, these new retail models are enabling direct interaction with consumers in real-time.

Additionally, the use of decentralized platforms can facilitate unique customer engagement strategies through targeted marketing and personalized offers. This shift towards innovative retail approaches aligns with Indian consumers' desire for a more personalized shopping experience and significantly contributes to the expansion of the Web3 ecosystem within the retail sector.

India Web3 in Retail Market Segment Insights

Web3 in Retail Market Type Insights

The India Web3 in Retail Market is on a robust growth trajectory, driven by the increasing adoption of decentralized technologies and blockchain solutions in the retail sector. Among the various types, the Public, Private, Consortium, and Hybrid models each cater to distinct needs and objectives in the evolving landscape. Public networks are becoming prominent due to their accessibility and transparency, which appeal to retail businesses looking to enhance customer trust through decentralized platforms. These networks offer the advantage of a large user base and robust security features as they allow anyone to participate. In contrast, Private networks are gaining traction among businesses that prioritize enhanced data privacy and control. These networks are suitable for enterprises that handle sensitive customer information and need to ensure compliance with government regulations. 

Their utility in creating secure environments for transactions is critical as retailers navigate increasingly stringent data protection laws.The Consortium model represents a collective approach where multiple organizations collaborate within a shared blockchain. This type is significant in facilitating collaborative efforts among retailers, enabling them to share resources while still maintaining essential operational privacy. It helps in optimizing supply chain processes and enhances trust among partners due to verified shared data.Finally, Hybrid networks present a compelling option for retail companies seeking a balance between public openness and private security. This flexibility helps organizations adapt to the dynamic market conditions by leveraging the strengths of both Public and Private networks. The growing trend of digitization is pushing more retailers to explore Hybrid models as they provide a tailored solution for their unique operational needs.

The India Web3 in Retail Market segmentation highlights diverse opportunities and unique advantages, enabling businesses to harness the power of decentralized technologies effectively. Each type caters to specific operational requirements and strategic goals, contributing to the overall growth of this burgeoning market. As retailers in India increasingly recognize the potential of Web3 technologies, these different types of models will play a vital role in shaping the future of the retail landscape. The growth drivers in this segment are further bolstered by supportive government initiatives aimed at promoting digital innovation in the retail industry, leading to expanded market opportunities and stronger adoption rates among businesses.

India Web3 In Retail Market Segment

Source: Primary Research, Secondary Research, Market Research Future Database, and Analyst Review

Web3 in Retail Market Application Insights

The Application segment of the India Web3 in Retail Market showcases a dynamic landscape characterized by diverse technologies and capabilities. With a considerable focus on Cryptocurrency, this segment has gained traction as consumers and businesses explore decentralized financial solutions, providing secure and transparent transactions. Conversational AI is revolutionizing customer interactions, enhancing user experience through personalized engagement and support. Additionally, Data and Transaction Storage play a pivotal role in ensuring the security and integrity of customer information, thereby fostering trust in digital retail environments.

Payments technology, driven by blockchain solutions, streamlines transaction processes, making them faster and more efficient. Smart Contracts are significant as they automate various retail operations, reduce operational costs, and minimize disputes between parties. Moreover, the Others category encapsulates emerging technologies and applications that can further innovate the retail sector, creating new revenue streams and enhancing operational efficiencies. As the Indian retail market evolves, these applications and advancements in technology are expected to significantly impact market growth and consumer behavior, aligning well with the rapid digital transformation occurring in the region.

India Web3 in Retail Market Key Players and Competitive Insights

The India Web3 in Retail Market is burgeoning, driven by advancements in blockchain technology and a shift toward decentralized applications. As the digital landscape evolves, retailers are increasingly recognizing the importance of integrating Web3 principles to enhance customer experiences, streamline operations, and secure transactions. The competitive landscape in this market is characterized by a rapid influx of startups and established players, all working to carve out their niche in a space that is still developing. Companies are focusing heavily on interoperability, security, and scalability to deliver comprehensive solutions that benefit both retailers and consumers. The competitive insights reveal a vibrant ecosystem in which firms are leveraging innovative technologies to differentiate themselves while creating frameworks that support consumer autonomy and data ownership. 

Additionally, collaborations and partnerships within the industry are likely to drive further innovation and growth as companies respond to the needs of a digitally-savvy customer base.Tech Mahindra demonstrates significant strengths in the Web3 in Retail Market in India, thanks to its robust technological capabilities and extensive experience in digital transformation. The company has consistently focused on delivering cutting-edge blockchain solutions that cater to the evolving needs of retailers, thus positioning itself as a trusted partner in the segment. With an emphasis on customer-centric approaches, Tech Mahindra provides various services tailored to enhance operational efficiency. Their expertise in integrating advanced technologies such as artificial intelligence and machine learning with blockchain systems allows them to offer unique solutions that increase engagement while driving down costs. Additionally, their ability to pivot quickly and adapt to new trends in the market has fortified their standing within the competitive landscape.

Reliance Industries has also made a notable impact in the India Web3 in Retail Market by leveraging its extensive resources and strong market presence. The company's initiatives focus on enhancing customer experiences through innovations that include decentralized platforms and blockchain technology. Key products and services associated with Reliance’s venture into Web3 include smart supply chain solutions and loyalty programs utilizing tokenization to reward customers. Their robust infrastructure and large-scale operations provide a significant advantage, enabling them to implement transformative changes rapidly. Moreover, Reliance has engaged in strategic mergers and acquisitions that have facilitated their entry and expansion in the Web3 space, strengthening their market position further. By integrating Web3 capabilities into their existing portfolio, Reliance Industries aims to create a seamless shopping experience, while also ensuring data security and consumer trust, thereby reinforcing its status as a leader in the Indian retail landscape.

Key Companies in the India Web3 in Retail Market Include

  • Tech Mahindra
  • Reliance Industries
  • CRED
  • Myntra
  • Wipro
  • Infosys
  • Ola
  • Paytm
  • Flipkart
  • Zomato
  • Lenskart
  • Tata Consultancy Services
  • Urban Company
  • HDFC Bank
  • Walmart India

India Web3 in Retail Market Developments

The India Web3 in Retail Market has witnessed significant developments recently. In October 2023, Tech Mahindra launched a new Web3 initiative aimed at enhancing customer engagement through decentralized technologies, which has fueled interest from other major players. Reliance Industries has been exploring blockchain technology for supply chain improvements, leading to innovative partnerships in the industry. Additionally, CRED and Myntra have announced collaborations utilizing Web3 capabilities to create unique shopping experiences for consumers. Moreover, in September 2023, Wipro acquired a Web3-based tech firm to bolster its service offerings, highlighting its commitment to expanding in this space. 

Infosys has been actively working on integrating Web3 solutions into its software products, while Ola is considering blockchain for improving its ride-sharing services. In terms of valuation, the market has seen substantial growth, with companies like Paytm and Flipkart investing heavily in Web3 technologies, reflecting the increasing demand and competition in the sector. Notable happenings over the past couple of years include several strategic alliances and investments that accentuate the transition towards a decentralized retail experience for consumers across India, paving the way for a robust economic landscape in the Web3 domain.

India Web3 in Retail Market Segmentation Insights

Web3 in Retail Market Type Outlook

    • Public
    • Private
    • Consortium
    • Hybrid

Web3 in Retail Market Application Outlook

    • Cryptocurrency
    • Conversational AI
    • Data & Transaction Storage
    • Payments
    • Smart Contracts
    • Others
 
Report Attribute/Metric Source: Details
MARKET SIZE 2023 237.9(USD Million)
MARKET SIZE 2024 349.0(USD Million)
MARKET SIZE 2035 3493.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 23.294% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Million
KEY COMPANIES PROFILED Tech Mahindra, Reliance Industries, CRED, Myntra, Wipro, Infosys, Ola, Paytm, Flipkart, Zomato, Lenskart, Tata Consultancy Services, Urban Company, HDFC Bank, Walmart India
SEGMENTS COVERED Type, Application
KEY MARKET OPPORTUNITIES Decentralized supply chain solutions, NFT-based loyalty programs, Blockchain for transparent transactions, Web3-enabled customer engagement, Smart contracts for seamless payments
KEY MARKET DYNAMICS Decentralization of retail operations, Enhanced customer data ownership, Transparency in transactions, Digital identity verification, Tokenization of assets
COUNTRIES COVERED India


Frequently Asked Questions (FAQ):

The India's Web3 in Retail Market is expected to be valued at 349.0 USD Million in 2024.

By 2035, the market size is projected to reach 3493.0 USD Million.

The expected CAGR for the market is 23.294% during the forecast period from 2025 to 2035.

The Hybrid segment is expected to dominate, with a projected value of 1193.0 USD Million in 2035.

Major players in the market include Tech Mahindra, Reliance Industries, CRED, Myntra, and Wipro among others.

The Public segment is expected to be valued at 800.0 USD Million by 2035.

The Private segment is projected to reach a value of 900.0 USD Million in 2035.

There are significant growth opportunities fueled by increasing digital transformation and consumer demand for innovative shopping experiences.

All segments, including Public, Private, Consortium, and Hybrid, are expected to show significant growth rates through 2035.

The competitive landscape includes prominent companies like Paytm, Flipkart, and Zomato, which are heavily investing in Web3 technology.

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