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India Social Media Analytics Market

ID: MRFR/ICT/61436-HCR
200 Pages
Aarti Dhapte
February 2026

India Social Media Analytics Market Size, Share and Research Report: By Type (Solution, Services), By Deployment (Cloud, On-Premise), and By Application (Customer Segmentation & Targeting, Competitor Benchmarking, Marketing Measurement)-Forecast to 2035

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India Social Media Analytics Market Summary

As per Market Research Future analysis, the India social media-analytics market size was estimated at 831.6 USD Million in 2024.. The India social media-analytics market is projected to grow from 963.33 USD Million in 2025 to 4190.0 USD Million by 2035, exhibiting a compound annual growth rate (CAGR) of 15.8% during the forecast period 2025 - 2035

Key Market Trends & Highlights

The India social media-analytics market is experiencing robust growth driven by technological advancements and evolving consumer behaviors.

  • The market is witnessing a rise in AI-driven analytics, enhancing data interpretation and decision-making processes.
  • Real-time data analysis is becoming increasingly crucial for businesses to respond swiftly to market dynamics.
  • Data privacy concerns are gaining prominence, prompting companies to adopt more secure analytics practices.
  • The surge in digital marketing investments and the expansion of e-commerce platforms are key drivers propelling market growth.

Market Size & Forecast

2024 Market Size 831.6 (USD Million)
2035 Market Size 4190.0 (USD Million)
CAGR (2025 - 2035) 15.84%

Major Players

Meta Platforms (US), Twitter (US), Hootsuite (CA), Sprout Social (US), Brandwatch (GB), Talkwalker (LU), Crimson Hexagon (US), Meltwater (NO), BuzzSumo (GB)

Our Impact
Enabled $4.3B Revenue Impact for Fortune 500 and Leading Multinationals
Partnering with 2000+ Global Organizations Each Year
30K+ Citations by Top-Tier Firms in the Industry

India Social Media Analytics Market Trends

the social media analytics market is experiencing notable growth, driven by the increasing adoption of digital platforms across various sectors.. Businesses are increasingly recognizing the value of data derived from social media interactions, which provides insights into consumer behavior and preferences. This trend is further fueled by the rise of mobile internet usage, enabling users to engage with brands in real-time. As organizations seek to enhance their marketing strategies, the demand for advanced analytics tools is likely to rise, allowing for more targeted campaigns and improved customer engagement. Moreover, the integration of artificial intelligence and machine learning technologies into analytics tools appears to be transforming the landscape. These innovations enable more sophisticated data analysis, offering deeper insights and predictive capabilities. Companies are likely to invest in these technologies to stay competitive, as they provide a means to understand market trends and consumer sentiment more effectively. The social media-analytics market is thus poised for continued expansion, with businesses increasingly leveraging data to drive decision-making and strategy formulation.

Rise of AI-Driven Analytics

The integration of artificial intelligence in analytics tools is becoming increasingly prevalent. This trend allows for more accurate data interpretation and predictive modeling, enabling businesses to anticipate consumer behavior and tailor their strategies accordingly.

Increased Focus on Real-Time Data

Organizations are placing greater emphasis on real-time data analysis to respond swiftly to market changes. This shift enhances their ability to engage with customers effectively and adapt marketing strategies in a timely manner.

Growing Importance of Data Privacy

As data privacy concerns rise, businesses are prioritizing compliance with regulations. This trend is shaping the development of analytics tools, ensuring that they incorporate robust security measures to protect user information.

India Social Media Analytics Market Drivers

Expansion of E-Commerce Platforms

The rapid expansion of e-commerce platforms in India is significantly influencing the social media-analytics market. With the increasing number of online shoppers, businesses are leveraging social media to drive traffic to their e-commerce sites. In 2025, e-commerce sales in India are expected to surpass $100 billion, prompting retailers to utilize social media analytics to understand customer preferences and purchasing behavior. This trend suggests that companies are investing in analytics tools to track user engagement and conversion rates on social media channels. By analyzing data from social media interactions, businesses can tailor their marketing strategies to enhance customer experience and boost sales. Consequently, the social media-analytics market is likely to benefit from the growing need for data-driven decision-making in the e-commerce sector.

Rising Mobile Internet Penetration

The increasing penetration of mobile internet in India is a critical driver for the social media-analytics market. As of 2025, mobile internet users in India are projected to reach over 800 million, leading to a surge in social media engagement. This trend indicates that businesses must adapt their marketing strategies to cater to a mobile-first audience. Social media platforms are becoming the primary channels for communication and brand interaction, necessitating the use of analytics to monitor user behavior and preferences. Companies are likely to invest in analytics tools that provide insights into mobile user engagement, enabling them to optimize content and advertising strategies. The growth of mobile internet usage is expected to propel the demand for social media-analytics solutions, as businesses seek to harness the power of data to enhance their marketing efforts.

Surge in Digital Marketing Investments

The social media-analytics market in India is experiencing a notable surge in digital marketing investments. Companies are increasingly allocating substantial budgets to social media campaigns, recognizing the potential for enhanced customer engagement and brand visibility. In 2025, the digital advertising expenditure in India is projected to reach approximately $20 billion, with a significant portion directed towards social media platforms. This trend indicates a growing reliance on analytics to measure campaign effectiveness and optimize marketing strategies. As businesses seek to understand consumer behavior and preferences, the demand for sophisticated analytics tools is likely to rise, driving growth in the social media-analytics market. The ability to derive actionable insights from social media interactions is becoming essential for brands aiming to maintain a competitive edge in a rapidly evolving digital landscape.

Increased Adoption of Influencer Marketing

The social media-analytics market is witnessing a significant impact from the increased adoption of influencer marketing in India. Brands are increasingly collaborating with social media influencers to reach targeted audiences effectively. In 2025, the influencer marketing industry in India is estimated to be worth around $1 billion, highlighting the growing importance of analytics in measuring the success of these campaigns. Businesses are utilizing social media analytics to assess influencer performance, track engagement metrics, and evaluate return on investment. This trend suggests that companies are prioritizing data-driven approaches to refine their influencer marketing strategies. As the demand for transparency and accountability in influencer partnerships rises, the social media-analytics market is likely to expand, providing tools that enable brands to make informed decisions based on comprehensive data analysis.

Emergence of Advanced Data Visualization Tools

The emergence of advanced data visualization tools is transforming the landscape of the social media-analytics market in India. As businesses generate vast amounts of data from social media interactions, the need for effective visualization solutions becomes paramount. In 2025, the market for data visualization tools is projected to grow significantly, driven by the demand for intuitive and user-friendly interfaces that facilitate data interpretation. Companies are increasingly seeking analytics solutions that not only provide raw data but also present insights in a visually appealing manner. This trend indicates a shift towards more accessible analytics, enabling stakeholders to make informed decisions quickly. The rise of advanced data visualization tools is likely to enhance the overall effectiveness of social media analytics, empowering businesses to leverage data for strategic planning and execution.

Market Segment Insights

By Type: Descriptive Analytics (Largest) vs. Predictive Analytics (Fastest-Growing)

In the India social media-analytics market, Descriptive Analytics holds the largest market share, driven by its increasing adoption among businesses to analyze historical data trends for performance improvement. Predictive Analytics, while smaller in share, is experiencing rapid growth as organizations seek to leverage data forecasting for enhanced decision-making capabilities, illustrating a shift towards more proactive strategies in social media engagement. The growth trends within this segment are fueled by advancements in artificial intelligence and machine learning technologies, enabling more accurate data interpretation. The increasing volume of social media data generated daily further drives the demand for these analytics types, as companies aim to optimize their marketing strategies and improve customer engagement. As businesses recognize the importance of data-driven insights, the preference for Predictive and Prescriptive Analytics, alongside Descriptive Analytics, continues to surge in response to evolving market conditions.

Descriptive Analytics (Dominant) vs. Real-time Analytics (Emerging)

Descriptive Analytics stands out as the dominant segment within the India social media-analytics market, characterized by its focus on summarizing past data to provide insights into performance trends and user engagement metrics. This analytics type is essential for businesses looking to understand their historical social media effectiveness. Meanwhile, Real-time Analytics is emerging rapidly as a crucial tool for businesses seeking immediate insights into user interactions and engagement. Its ability to provide instant feedback allows brands to respond more dynamically to social media trends and customer behavior in real-time. The growing integration of real-time monitoring tools is fostering a more adaptive marketing landscape, encouraging brands to leverage their social media platforms for immediate customer interaction.

By Deployment Model: Cloud-based (Largest) vs. On-premises (Fastest-Growing)

The market share distribution among deployment models shows a significant preference for cloud-based solutions due to their scalability, accessibility, and cost-effectiveness in the India social media-analytics market. Organizations are increasingly relying on cloud-based platforms to analyze vast amounts of social media data efficiently. In contrast, on-premises models are gaining traction as they offer enhanced control over data security and compliance, particularly among enterprises in regulated industries. Growth trends indicate that while cloud-based models dominate the overall market, the on-premises deployment is experiencing rapid expansion, driven by the rising concerns around data privacy and security. Hybrid models are also emerging as organizations seek the best of both worlds, blending cloud flexibility with on-premises security. The shift toward complete data ownership and tailored analytics solutions is propelling the adoption of these varied deployment models.

Cloud-based (Dominant) vs. On-premises (Emerging)

Cloud-based deployment models currently dominate the India social media-analytics market due to their flexibility, enabling organizations to access analytics tools and insights from anywhere at any time, optimizing both resources and costs. These solutions are ideal for businesses looking to scale quickly without heavy upfront investments in infrastructure. On the other hand, on-premises models are emerging strongly, particularly among larger enterprises with stringent security requirements. Businesses favor these models for their data sovereignty and compliance capabilities. The ongoing digital transformation in the market is fuelling interest in hybrid solutions, which seek to combine the strengths of both cloud-based and on-premises deployments, accommodating diverse business needs.

By Application: Brand Management (Largest) vs. Customer Experience Management (Fastest-Growing)

The application segment of the India social media-analytics market is notably diverse, with substantial contributions from various fields such as brand management, customer experience management, competitive intelligence, and sales and marketing. Among these, brand management stands out as the largest segment, recognized for its significant market share due to the growing emphasis on brand visibility and consumer engagement in the digital space. In contrast, customer experience management is rapidly gaining traction, driven by the increasing demand for personalized interactions and real-time feedback from customers, making it a defining feature of contemporary business strategies. Growth trends indicate a robust expansion in the customer experience management sector, particularly as businesses adopt data-driven approaches to enhance user interactions. Factors such as the increasing penetration of social media platforms and the escalating need for analytical insights to gauge customer sentiments are driving this growth. Additionally, sales and marketing applications are witnessing a transformation as marketers leverage analytics to optimize campaign effectiveness and drive customer acquisition, further solidifying their roles in the competitive landscape.

Brand Management (Dominant) vs. Competitive Intelligence (Emerging)

Brand management is recognized as the dominant force within the application segment, characterized by its ability to shape market perceptions and customer loyalties. The strategies employed in brand management leverage social media insights to create compelling narratives that resonate with target audiences, thus fostering brand loyalty. In contrast, competitive intelligence is emerging as a critical segment that helps organizations identify market trends, analyze competitors’ strategies, and make informed decisions. This application is increasingly utilized by companies seeking to gain a competitive edge, ensuring they remain agile and responsive in a fast-changing market environment. Together, these segments highlight the multifaceted nature of analytics required to navigate the complexities of modern branding and competition.

By End User: Retail and E-commerce (Largest) vs. Healthcare (Fastest-Growing)

In the India social media-analytics market, the leading segment is retail and e-commerce, which capitalizes on extensive consumer data and social interaction trends. This sector contributes significantly to the overall market share, leveraging analytics to enhance customer engagement and drive sales. Meanwhile, the healthcare sector, while currently smaller in comparison, is rapidly gaining traction. With the rise of digital health and telemedicine, healthcare providers are increasingly utilizing social analytics to monitor patient sentiments and improve service offerings. The growth trends in the India social media-analytics market are predominantly driven by the increasing adoption of digital platforms across various sectors. Retail and e-commerce continue to see robust demand due to the shift towards online shopping, while the healthcare sector is emerging as a key player, fueled by a need for better patient communication and data-driven decision-making. The ongoing digital transformation efforts across industries are enhancing the demand for social media analytics, highlighting the critical role it plays in shaping business strategies.

Retail and E-commerce: Dominant vs. Healthcare: Emerging

Retail and e-commerce are at the forefront of the India social media-analytics market, characterized by their vast online presence and customer interaction capabilities. Businesses in this sector utilize analytics to track consumer behavior, optimize marketing campaigns, and enhance customer experiences, making them dominant players in the market. On the other hand, healthcare is an emerging segment, increasingly recognizing the value of social media analytics to refine patient care, understand community health trends, and engage with patients. As healthcare providers transition to more data-driven approaches, they are expected to harness social media analytics to improve outcomes and operational efficiency, marking a significant shift in how they interact with patients and the broader community.

Get more detailed insights about India Social Media Analytics Market

Key Players and Competitive Insights

The social media-analytics market in India is characterized by a dynamic competitive landscape, driven by rapid technological advancements and an increasing demand for data-driven insights. Major players such as Meta Platforms (US), Hootsuite (CA), and Brandwatch (GB) are strategically positioned to leverage their innovative capabilities and extensive data resources. Meta Platforms (US) focuses on enhancing its analytics tools to provide deeper insights into user engagement, while Hootsuite (CA) emphasizes user-friendly interfaces and integration with various social media platforms. Brandwatch (GB) is known for its robust data analytics capabilities, which allow brands to monitor and analyze consumer sentiment effectively. Collectively, these strategies contribute to a competitive environment that is increasingly reliant on advanced analytics and user-centric solutions.In terms of business tactics, companies are increasingly localizing their operations to better cater to the Indian market. This includes optimizing supply chains and tailoring products to meet local consumer preferences. The market structure appears moderately fragmented, with several key players vying for market share. However, the influence of major companies is significant, as they set industry standards and drive innovation through their investments in technology and partnerships.

In October Meta Platforms (US) announced the launch of a new suite of analytics tools aimed at small and medium-sized enterprises (SMEs) in India. This strategic move is likely to enhance the accessibility of advanced analytics for smaller businesses, enabling them to compete more effectively in the digital landscape. By focusing on SMEs, Meta Platforms (US) not only expands its user base but also fosters a more inclusive digital economy.

In September Hootsuite (CA) entered into a partnership with a leading Indian telecommunications provider to offer bundled services that include social media management and analytics. This collaboration is strategically important as it allows Hootsuite (CA) to tap into a broader customer base while providing enhanced value to users through integrated services. Such partnerships may also facilitate the adoption of social media analytics among businesses that are less familiar with these tools.

In August Brandwatch (GB) acquired a local analytics firm specializing in sentiment analysis to bolster its capabilities in the Indian market. This acquisition is indicative of Brandwatch's commitment to enhancing its service offerings and adapting to local market needs. By integrating local expertise, Brandwatch (GB) can provide more nuanced insights that resonate with Indian consumers, thereby strengthening its competitive position.

As of November current trends in the social media-analytics market include a pronounced shift towards digitalization, sustainability, and the integration of artificial intelligence (AI) in analytics tools. Strategic alliances are increasingly shaping the competitive landscape, as companies recognize the value of collaboration in driving innovation. Looking ahead, competitive differentiation is likely to evolve, with a greater emphasis on technological advancements and supply chain reliability rather than solely on price. This shift suggests that companies that prioritize innovation and customer-centric solutions will be better positioned to thrive in an increasingly competitive environment.

Key Companies in the India Social Media Analytics Market include

Industry Developments

The India Social Media Analytics Market has seen significant developments recently, with companies like Socialbakers, Nielsen, and Sysomos making notable strides.

Meltwater established a new AI research and development center in India in February 2025 with the objective of transforming it into a comprehensive global capability center that fosters innovation in analytics solutions from within the country. Ipsos Synthesio launched "Express Insights" in India in May 2025.

This social intelligence service is specifically designed to provide Indian marketers with near-real-time consumer conversation and trend insights through rapid-fire templated reporting. In July 2025, Group One, a technology firm based in Sweden, acquired SocialPilot, a social media management platform founded in India. This acquisition has resulted in a more profound integration into global social marketing ecosystems and an expanded international reach.

. However, the market has experienced robust growth, with significant increases in valuation amongst firms like Sprinklr and Brandwatch, driven by the rising demand for data-driven marketing strategies among Indian enterprises.

Over the past two years, significant happenings include the collaboration between Digimind and several Indian clients to enhance their digital listening capabilities and the launch of data compliance features by Hootsuite in response to India's evolving digital regulations. Overall, the increasing focus on analytics tools and enhanced capabilities showcases the dynamic landscape of social media analytics in India.

Future Outlook

India Social Media Analytics Market Future Outlook

The Social Media Analytics Market is projected to grow at a 15.84% CAGR from 2025 to 2035, driven by increased digital engagement, data-driven decision-making, and advanced analytics technologies.

New opportunities lie in:

  • Development of AI-driven sentiment analysis tools for real-time insights.
  • Integration of social media analytics with e-commerce platforms for targeted marketing.
  • Creation of customized analytics dashboards for SMEs to enhance user engagement.

By 2035, the market is expected to be robust, driven by innovation and strategic partnerships.

Market Segmentation

India Social Media Analytics Market Type Outlook

  • Descriptive Analytics
  • Predictive Analytics
  • Prescriptive Analytics
  • Real-time Analytics

India Social Media Analytics Market End User Outlook

  • BFSI
  • Retail and E-commerce
  • Telecommunication and IT
  • Healthcare
  • Media and Entertainment

India Social Media Analytics Market Application Outlook

  • Brand Management
  • Customer Experience Management
  • Competitive Intelligence
  • Sales and Marketing

India Social Media Analytics Market Deployment Model Outlook

  • Cloud-based
  • On-premises
  • Hybrid

Report Scope

MARKET SIZE 2024 831.6(USD Million)
MARKET SIZE 2025 963.33(USD Million)
MARKET SIZE 2035 4190.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 15.84% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
Market Forecast Period 2025 - 2035
Historical Data 2019 - 2024
Market Forecast Units USD Million
Key Companies Profiled Meta Platforms (US), Twitter (US), Hootsuite (CA), Sprout Social (US), Brandwatch (GB), Talkwalker (LU), Crimson Hexagon (US), Meltwater (NO), BuzzSumo (GB)
Segments Covered Type, Deployment Model, Application, End User
Key Market Opportunities Integration of artificial intelligence enhances insights in the social media-analytics market.
Key Market Dynamics Rising demand for data-driven insights fuels competition among social media-analytics providers in India.
Countries Covered India
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FAQs

What is the projected market size of the India Social Media Analytics Market by 2035?

The projected market size of the India Social Media Analytics Market is expected to reach 8.0 USD Billion by 2035.

What is the expected CAGR for the India Social Media Analytics Market from 2025 to 2035?

The expected CAGR for the India Social Media Analytics Market from 2025 to 2035 is 17.962%.

How much is the India Social Media Analytics Market valued at in 2024?

In 2024, the India Social Media Analytics Market is valued at 1.3 USD Billion.

What is the market share of the Solution segment in the India Social Media Analytics Market in 2024?

In 2024, the Solution segment of the India Social Media Analytics Market is valued at 0.5 USD Billion.

What is the expected value of the Services segment in the India Social Media Analytics Market by 2035?

The Services segment is expected to reach a value of 5.0 USD Billion by 2035.

Who are some of the key players in the India Social Media Analytics Market?

Key players in the India Social Media Analytics Market include Socialbakers, Nielsen, and Hootsuite among others.

What are the main applications driving the growth of the India Social Media Analytics Market?

Main applications driving the growth include customer engagement, brand management, and market research.

How does the competitive landscape look for the India Social Media Analytics Market?

The competitive landscape is characterized by major players such as Sysomos, Talkwalker, and Meltwater.

What growth opportunities are present in the India Social Media Analytics Market?

Emerging trends such as increasing social media usage and demand for real-time analytics provide significant growth opportunities.

What challenges are faced by the India Social Media Analytics Market?

Challenges include data privacy issues and the need for advanced analytics tools to meet evolving consumer demands.

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