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GCC Immersive Technology in Retail Industry Market Research Report By Component (Hardware, Software/Platform, Services), By Technology (Mixed Reality, Virtual Reality, Augmented Reality, 360 Film) and By Application (Training & Learning, Emergency Services, Product Development, Sales & Marketing)-Forecast to 2035


ID: MRFR/ICT/58332-HCR | 200 Pages | Author: Aarti Dhapte| August 2025

GCC Immersive Technology in Retail Industry Market Overview

As per MRFR analysis, the GCC Immersive Technology in Retail Industry Market Size was estimated at 110.6 (USD Million) in 2023.The GCC Immersive Technology in Retail Industry Market Industry is expected to grow from 134.4(USD Million) in 2024 to 1,520 (USD Million) by 2035. The GCC Immersive Technology in Retail Industry Market CAGR (growth rate) is expected to be around 24.672% during the forecast period (2025 - 2035).

Key GCC Immersive Technology in Retail Industry Market Trends Highlighted

This trend is especially prominent in countries like the UAE and Saudi Arabia, where businesses are increasingly looking to differentiate themselves in a competitive market. Another driver is the growing emphasis on enhancing the omnichannel shopping experience.Customers expect a seamless transition between physical and digital stores, pushing retailers to incorporate immersive technologies for a cohesive shopping journey.

Opportunities to be explored in the GCC market include leveraging immersive technology for personalized shopping experiences. Retailers can use data analytics and sophisticated algorithms to create tailored VR experiences, leading to higher customer satisfaction and loyalty. Additionally, there is potential for immersive training solutions for retail staff to improve service quality and operational efficiency, especially in a dynamic region that attracts a diverse consumer base. Trends in recent times show a surge in investments in immersive technology from both public and private sectors in the GCC.

Governments in the region, such as those in Qatar and Bahrain, are actively promoting digital transformation efforts, providing a conducive environment for innovation in the retail sector. Furthermore, events like the Dubai Expo have highlighted the role of immersive technologies in enhancing consumer engagement, encouraging more retailers to explore these solutions to captivate their audiences effectively. As the GCC continues to embrace technological innovation, the immersive technology landscape in the retail industry is set for substantial growth.

GCC Immersive Technology In Retail Industry Market size

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

GCC Immersive Technology in Retail Industry Market Drivers

Increasing Consumer Demand for Personalized Shopping Experiences

The growing demand from customers for individualized shopping experiences is a major factor propelling the GCC Immersive Technology in Retail Industry Market. Immersion technologies like Augmented Reality (AR) and Virtual Reality (VR) are becoming essential in retail strategy as customers seek out more distinctive, captivating, and personalized purchasing experiences.

According to a recent survey on consumer behavior, there has been a significant movement in retail toward customization, with over 70% of customers in the United Arab Emirates saying that they are more inclined to make a purchase when given individualized experiences.

Furthermore, leading retailers in the GCC, such as Majid Al Futtaim and Carrefour, have been investing heavily in immersive technologies to cater to this demand, enhancing customer engagement through interactive displays and VR platforms. This trend is expected to increase as market players continue to align with consumer preferences, propelling further growth in the GCC Immersive Technology in Retail Industry Market.

Technological Advancements and Investments in Immersive Solutions

Technological advancements play a crucial role in driving the GCC Immersive Technology in Retail Industry Market forward. The region has seen significant investments in Research and Development (R&D) to foster innovations in VR, AR, and other immersive technologies.

A report from the Gulf Cooperation Council (GCC) indicates that technology spending in the retail sector is expected to rise by approximately 20% annually over the next five years, with major retailers like Al-Futtaim Group leading the charge.By leveraging cutting-edge technology, retailers can enhance immersive experiences, improve operational efficiencies, and meet the demands of tech-savvy consumers. This active investment landscape is essential for maintaining competitive advantages in the rapidly evolving retail environment.

Supportive Government Initiatives and Regulations

The GCC Immersive Technology in Retail Industry Market benefits significantly from strong government support and innovative regulations aimed at fostering technology adoption. Governments across the Gulf States, notably in Saudi Arabia and the UAE, have implemented strategic initiatives to promote the use of advanced technologies in retail. The Saudi Vision 2030 initiative emphasizes the need for digital transformation and innovation in multiple sectors, including retail, allowing for increased adoption of immersive technologies.

Similarly, the UAE's Strategy for Artificial Intelligence aims to integrate cutting-edge technologies in various industries. These governmental plans and investments not only create a favorable environment for the growth of immersive technologies but also encourage private sector investments, thus boosting the GCC Immersive Technology in Retail Industry Market.

GCC Immersive Technology in Retail Industry Market Segment Insights

Immersive Technology in Retail Industry Market Component Insights

The Component segment of the GCC Immersive Technology in Retail Industry Market plays a crucial role in shaping the technological landscape of this rapidly evolving industry. This segment includes various elements such as Hardware, Software/Platform, and Services, all of which are integral to the successful implementation of immersive experiences in retail environments.

In the GCC region, the retail sector is embracing immersive technologies to enhance customer engagement, drive sales, and create more personalized shopping experiences. The Hardware component is essential as it comprises the physical devices, such as AR glasses, VR headsets, and specialized display systems, that enable immersive interactions. The increasing penetration of these technologies in retail is driven by a growing consumer demand for interactive and engaging shopping encounters.

The Software/Platform aspect encompasses the applications and systems that support immersive technology experiences. Software platforms allow retailers to create unique virtual environments and curate tailored content that resonates with consumers. As the GCC marketplace witnesses a digital transformation, the demand for robust software solutions that enable seamless connectivity between customers and immersive experiences continues to rise. The Services component complements these offerings by providing essential support, including installation, maintenance, and consulting services, ensuring that retailers maximize their immersive technology investments.

By leveraging these components, retailers in the GCC are well-positioned to tap into the growing trend of experiential retail, attracting more tech-savvy customers and enhancing brand loyalty. The integration of these elements not only aligns with regional government initiatives aimed at diversifying economies and driving innovation but also positions GCC retailers to compete on a strong global scale. As the market evolves, the synergy between Hardware, Software/Platform, and Services will be paramount, driving progressive advancements while addressing specific retail challenges and opportunities within the unique GCC retail landscape.

GCC Immersive Technology In Retail Industry Market Segment

Source: Primary Research, Secondary Research, MRFR Database and Analyst Review

Immersive Technology in Retail Industry Market Technology Insights

The GCC Immersive Technology in Retail Industry Market is experiencing substantial growth, driven by advancements in technology and increasing demand for innovative shopping experiences. Within the Technology segment, Mixed Reality, Virtual Reality, Augmented Reality, and 360 Film each play a pivotal role in transforming the retail landscape.

Mixed Reality seamlessly blends physical and digital environments, offering consumers unique shopping interactions that enhance engagement. Virtual Reality immerses users in an entirely virtual environment, making it an effective tool for product demonstrations and virtual storefronts.

Augmented Reality enhances real-world experiences by overlaying digital information, improving decision-making for customers and boosting sales for retailers. Meanwhile, 360 Film provides immersive storytelling opportunities, facilitating brand narratives that captivate audiences. With a regional focus on the GCC, where governments are heavily investing in smart city initiatives and digital transformation, the adoption of these immersive technologies is likely to accelerate, leading to a substantial shift in consumer behaviors and preferences within the retail sector.

This growing emphasis on technology in retail is indicative of the broader trends towards personalized and engaging consumer experiences, greatly influencing retail strategies across the GCC region.

Immersive Technology in Retail Industry Market Application Insights

The GCC Immersive Technology in Retail Industry Market, focusing on the Application segment, showcases a transformative shift in how businesses engage with consumers and improve operations. This segment encompasses various critical areas, including Training and Learning, Emergency Services, Product Development, and Sales and Marketing.

In the realm of Training and Learning, immersive technology enhances employee skills and knowledge retention, creating a more effective workforce equipped to meet market demands. Emergency Services leverage immersive technologies for simulation training and crisis management, thereby improving response times and operational readiness.Product Development utilizes immersive tools for prototyping and testing, leading to innovative solutions tailored to consumer needs.

Additionally, Sales and Marketing applications utilize immersive experiences to engage customers in ways that traditional methods cannot achieve, enhancing brand loyalty and customer satisfaction. As the GCC region increasingly embraces digital transformation, these applications are redefining the retail landscape, driving growth, and opening new opportunities within the GCC Immersive Technology in Retail Industry Market.

GCC Immersive Technology in Retail Industry Market Key Players and Competitive Insights

The GCC Immersive Technology in the Retail Industry Market has been experiencing rapid evolution, driven by a strong consumer demand for innovative shopping experiences and the increasing adoption of augmented reality (AR), virtual reality (VR), and mixed reality technologies. This market is home to an array of players continually vying to enhance customer engagement and operational efficiency through cutting-edge immersive solutions.

The competitive landscape includes a mix of established technology firms alongside emerging startups, each contributing unique propositions that cater to the diverse needs of retail businesses in the GCC region. Factors such as rapid technology advancements, regional economic growth, and a robust digital transformation agenda by governments across the Gulf Cooperation Council member states are propelling the uptake of immersive technologies.

As retailers look to differentiate themselves and create memorable shopping experiences, competition intensifies, prompting market participants to invest in research and development, as well as strategic partnerships.Focusing on Qualcomm within the GCC Immersive Technology in Retail Industry Market, the company leverages its expertise in semiconductor technology and wireless communication to provide advanced solutions tailored for retail applications.

Qualcomm's strengths lie in its commitment to innovation, allowing retail businesses in the GCC to integrate immersive technologies seamlessly into their operations. With its robust product portfolio, including cutting-edge processors and connectivity solutions, Qualcomm empowers retailers to adopt AR and VR tools that enhance customer interactions and optimize inventory management.

Additionally, by collaborating with local market players and fostering partnerships within the region, Qualcomm has solidified its presence, making significant inroads into the burgeoning retail sector's adoption of immersive technology. The company’s strategic focus on providing edge computing solutions presents a unique advantage, as retailers increasingly seek real-time analytics and personalized experiences for their customers.

Samsung Electronics, a leader in the GCC Immersive Technology in Retail Industry Market, stands out due to its comprehensive range of products and services designed to serve retail applications effectively. The company offers high-quality display technology, including immersive screens and VR devices, which have proven instrumental in creating engaging consumer experiences. Samsung's strong market presence is further enhanced through its continuous investment in research and development, focused on improving the usability and functionality of immersive solutions.

The company has established strategic partnerships and alliances within the GCC, enabling it to deploy cutting-edge technologies that address regional retail challenges. Samsung's mergers and acquisitions strategy has also been pivotal in expanding its capabilities, allowing the company to integrate more innovative features into its existing product lines. Through a blend of hardware expertise and software solutions, Samsung Electronics continues to enhance the retail sector's adoption of immersive technology, positioning itself as a strong competitor in the dynamic GCC market landscape.

Key Companies in the GCC Immersive Technology in Retail Industry Market Include

  • Qualcomm
  • Samsung Electronics
  • HTC Corporation
  • NVIDIA
  • Sony Corporation
  • Accenture
  • Apple
  • Adobe
  • Google
  • Cisco Systems
  • Microsoft
  • Epic Games
  • Meta Platforms
  • Unity Technologies

GCC Immersive Technology in Retail Industry Market Industry Developments

In recent months, the GCC Immersive Technology in Retail Industry Market has experienced dynamic developments, particularly with major companies such as Qualcomm, Samsung Electronics, HTC Corporation, NVIDIA, and others leveraging advanced technologies. Companies are expanding their product portfolios, focusing on augmented reality (AR) and virtual reality (VR) solutions tailored to enhance retail experiences. For instance, in September 2023, Samsung Electronics introduced its new AR platform, designed specifically for retailers to create engaging shopping environments.

Additionally, in May 2023, HTC Corporation enhanced its VR offerings with a targeted campaign aimed at retail sectors in the UAE. The demand for immersive technologies in the region has prompted investments, contributing to an increased market valuation, with growth projections indicating a rise exceeding 20% by 2025.

Moreover, in July 2023, NVIDIA announced a strategic partnership with major retail chains in Saudi Arabia to implement AI-driven immersive shopping experiences, showcasing a robust commitment to innovation. Notably, in January 2022, Meta Platforms and Accenture unveiled a joint venture focused on developing immersive marketing strategies for GCC retailers, marking a significant collaboration in the market. As the industry evolves, competitive mergers and acquisitions will likely shape future landscapes, reinforcing the importance of immersive technologies in retail.

GCC Immersive Technology in Retail Industry Market Segmentation Insights

  • Immersive Technology in Retail Industry Market Component Outlook

    • Hardware
    • Software/Platform
    • Services
  • Immersive Technology in Retail Industry Market Technology Outlook

    • Mixed Reality
    • Virtual Reality
    • Augmented Reality
    • 360 Film
  • Immersive Technology in Retail Industry Market Application Outlook

    • Training & Learning
    • Emergency Services
    • Product Development
    • Sales & Marketing
 
Report Attribute/Metric Source: Details
MARKET SIZE 2023 110.6(USD Million)
MARKET SIZE 2024 134.4(USD Million)
MARKET SIZE 2035 1520.0(USD Million)
COMPOUND ANNUAL GROWTH RATE (CAGR) 24.672% (2025 - 2035)
REPORT COVERAGE Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
BASE YEAR 2024
MARKET FORECAST PERIOD 2025 - 2035
HISTORICAL DATA 2019 - 2024
MARKET FORECAST UNITS USD Million
KEY COMPANIES PROFILED Qualcomm, Samsung Electronics, HTC Corporation, NVIDIA, Sony Corporation, Accenture, Apple, Adobe, Amazon, Google, Cisco Systems, Microsoft, Epic Games, Meta Platforms, Unity Technologies
SEGMENTS COVERED Component, Technology, Application
KEY MARKET OPPORTUNITIES Enhanced customer engagement solutions, Virtual try-on experiences, Augmented reality advertising campaigns, Immersive training programs, Smart inventory management systems
KEY MARKET DYNAMICS Technological advancements, Enhanced customer engagement, Personalization of shopping experience, Increased competition, Cost reduction strategies
COUNTRIES COVERED GCC


Frequently Asked Questions (FAQ) :

The expected market size of the GCC Immersive Technology in Retail Industry Market in 2024 is valued at 134.4 million USD.

By 2035, the GCC Immersive Technology in Retail Industry Market is projected to reach 1520.0 million USD.

The expected CAGR for the GCC Immersive Technology in Retail Industry Market from 2025 to 2035 is 24.672 percent.

The hardware segment of the market is expected to grow to 480.0 million USD by 2035.

The software/platform segment is anticipated to reach 720.0 million USD by 2035.

Key players in the market include Qualcomm, Samsung Electronics, HTC Corporation, and Apple.

The market size for services is projected to reach 320.0 million USD by 2035.

Applications such as augmented reality, virtual reality, and mixed reality are driving growth in the market.

The GCC region is emerging as a significant market for immersive technology, characterized by rapid adoption and growth.

Challenges include high implementation costs and the need for continuous technological advancements.

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