Email Marketing Market Research Report – Global Forecast till 2027

Email Marketing Market Research Report Information, By Component (Solutions and Services), Organization Size, Deployment Mode (Cloud and On-premises), Industry Vertical (Retail, Travel, Education, Transportation, Media, BFSI) — Global Forecast till 2027

ID: MRFR/ICT/5957-HCR | February 2021 | Region: Global | 100 pages

Email Marketing Market Overview

As per MRFR analysis, the Email Marketing Market is expected to grow at a CAGR of 15.2% during the forecast period, 2021–2028. With the growing rate of digitalization and internet users, new ways for marketing to increase the brand presence are emerging. Since the past few years, there has been a significant rise in the usage of the internet across the world.

Mail marketing is one of the efficient and easy ways to reach a larger audience in a short period. With digitalization, the market strategies are also changing and promoting the Email Marketing Market Trends among various industries. Email marketing is not just about sending mail to individuals for marketing. It helps the organization to do the planning, monitoring, and scheduling of the marketing campaigns. It helps to know the preference of the audience and generate more leads.

But some restraining factors such as spamming and hacking also come with email marketing. But, several other factors such as enhancing the experience of customers will help the market to flourish. It is one of the effective mediums of communication that is expected to increase during the forecast period.

COVID-19 Analysis

E-mail marketing is expected to have a significant rate during the forecast period. As the pandemic began, it has a drastic impact upon various industries. With Email marketing, it became easier to reach out to people and introduce new services and products to them. Especially in the Finance and Banking Sector, IT and Telecom, use Email marketing to increase their brand visibility. The Email Marketing Industry will have substantial growth with the rising demand for personalization with new and innovative ideas even after the pandemic gets over.                                                         

Market Dynamics                              

Market Drivers

Various benefits are anticipated to increase the growth of the Email Marketing Industry. It is one of the growing and efficient mediums of communication among the industries for keeping their customers informed about their products. The growing digitalization of increasing numbers of internet users is driving the market substantially.


With several methodologies, several restraints are expected to hinder the market growth. Such as the lack of knowledge about using email marketing to generate more profit. It is observed that digitalization has increased at a rapid speed, especially during the pandemic era. But still, the strategies and other technicalities are unknown to people which will restrain the Email Marketing Industry.


Digitalization has increased new opportunities for both business organizations and customers. Its uses in various industries help to cater to customers and know about their uses and preference. It helps the customers know about the company thoroughly and its upcoming projects. It helps to establish trust and further improve its presence. Hence, during the forecast period, other new opportunities will open simultaneously for the Email Marketing Industry.


Certain challenges are expected to halt the improvement and growth of the Email Marketing Business. One of the major challenges is the spamming and security risk that comes along with email marketing. Also, lack of the main infrastructure such as advanced network connectivity, less awareness, and data security are main concerns.

Cumulative Analysis                          

With the growing digitalization and advanced methods by the industries to reach more audiences, the Email Marketing Business will have exponential growth. It is projected that the Compound Annual Growth Rate (CAGR) of the Email Marketing Market is 15.2%.

Value Chain Analysis         

The Email Marketing Market Sales will have a significant rise in the upcoming period. Email marketing helps send personalized messages to the audience and eventually makes them full-time customers. Despite various restraining factors, the market will thrive with the growing internet users and better network connectivity. Therefore, the market value will further increase by the end of the forecast period.

Market Segmentations

The Email Marketing Market Segments are classified into organization size, component, industry vertical, and deployment.

Based on organization size, the Email Marketing Business is divided into Medium-Sized Enterprises, Large Enterprises, and Small Enterprises.

Based on deployment, the Email Marketing Business is further classified into On-Premises and On Cloud.

Based on components, the Email Marketing Industry is bifurcated into Services and Solutions.

Based on industry vertical, the Email Marketing Business is sub-segmented into Hospitality and Travel, Entertainment and Media, Logistics and Transportation, Beverages and Food, Telecom and IT, Consumer Goods and Retail and Education.

Regional Analysis                      

Geographically, the Email Marketing Business is divided into North America, Asia-Pacific, Europe, and the Rest of the World. It is projected that the North American region will dominate the market in the upcoming years.  It comprises countries like Canada, Mexico, and the United States, which are leading in these regions. Also, the growing number of enterprises and the use of advanced techniques and technologies are responsible for exponential growth. The immense adoption of new and digital marketing solutions in North America is driving the market at an exponential rate. Along with that, this region has the largest population of email users which helps to reach more audiences.

After that, the Asia-Pacific region will also hold a huge Email Marketing Market Size. It is due to the growing demand for new technology and developing infrastructure in several countries. Also, the rising internet users and development of the network technology will further increase the Email Marketing Market Profit.

Competitive Landscape

The Email Marketing Business is highly fragmented and various key players are coming forward to introduce new services and products. They use different techniques to improve their market profit and establish trust by providing better and customized services. They do collaborations, product launches, mergers, upgrades, acquisitions, market analysis, new ventures, partnerships to expand their business portfolio. These are some important Email Marketing Market Top Leaders-

  • Campaigns (US)

  • ActiveCampaign, LLC (US)

  • SendinBlue (France)

  • Constant Contact Inc. (US)

  • GetResponse (Poland)

  • Malijet (France)

  • Campaign Monitor (US)

  • Pinpointe On-Demand Inc. (US)

  • HubSpot Inc. (US)

  • Otraport (US)

  • Klaviyo (US)

  • Kevy (US)

  • com Inc. (US)

  • AWeber Communications (US)

Recent Developments

  • Salesforce Inc. in the year 2018 announced the launch of advanced solutions to enable the retailers to provide more customized solutions to enhance shopping experiences through various digital platforms such as social media, email, web, etc.

  • In the year 2018, another renowned company called Jivox Corporation introduced new changes to its channels with increased capabilities. With its advanced capabilities, it helps its customers to reach their audience through email, web, mobile, social media, etc.

Report Overview

The report overview of the Global Email Marketing Market is as follows-

  • Market Overview

  • COVID-19 Analysis

  • Dynamics of the Market

  • Value Chain Analysis

  • Market Segmentation

  • Regional Analysis

  • Competitive Analysis

  • Recent Development

Report Score and Segmentation          

  • Study Period- 2021-2028

  • Base Year-2021

  • Forecast Period- 2021-2028

  • Historical Period-2019-2020

The information provided in this report is gathered from primary sources and secondary sources. The scope of the Email Marketing Market Research Report is to give necessary information of the market growth and potential. It highlights other important aspects such as opportunities, challenges of the market during the forecast period. Also, it gives brief information about key players in the market.


  • By Deployment

  • On-Premises

  • On Cloud


  • By Industry Vertical

  • Hospitality and Travel

  • Entertainment and Media

  • Logistics and Transportation

  • Beverages and Food

  • Telecom and IT

  • Education


  • By Component

  • Services

  • Solutions


  • By Organisations Size

  • Medium-Sized Enterprises

  • Large Enterprises

  • Small Enterprises


  • By Region

  • Asia-Pacific

  • Europe

  • North America

  • Rest of the World

Report Scope:
Report Attribute/Metric Details
  Market Size   2028: Significant Value
  CAGR   15.2% (2021-2028)
  Base Year   2019
  Forecast Period   2021-2028
  Historical Data   2018
  Forecast Units   Value (USD Million)
  Report Coverage   Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
  Segments Covered   By Component, Organization Size, Deployment Mode
  Geographies Covered   North America, Europe, Asia-Pacific, and Rest of the World (RoW)
  Key Vendors   GetResponse (Poland), Zoho Campaigns (India), Campaign Monitor (US), HubSpot, Inc. (US), Klaviyo (US), ActiveCampaign, LLC (US),, inc. (US), SendinBlue (France), Adobe (US), Kevy (US), Pinpointe On-Demand, Inc. (US), AWeber Communications (US), Constant Contact, Inc. (US), Mailjet inc. (France), and Ontraport (US).
  Key Market Opportunities

  • The growth is attributed to the presence of large number of enterprises and a high degree of digitalization in the region. \r\n
  • Asia-Pacific is anticipated to be the fastest growing region in the global email marketing market over the forecast period.
  •   Key Market Drivers

  • The increasing trend of digital marketing are the key driving factors for the growth of the market. \r\n
  • Being the most preferred platform for digital marketing, email marketing is expected to grow with significant rate in the upcoming years.

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    Frequently Asked Questions (FAQ) :

    The global market for email marketing in the ensuing years can achieve a CAGR of 15.2%., inc. (US), Klaviyo (US), HubSpot, Inc. (US), Constant Contact, Inc. (US), ActiveCampaign, LLC (US), GetResponse (Poland), Campaign Monitor (US), Zoho Campaigns (India), Adobe (US), Kevy (US), AWeber Communications (US), Mailjet inc. (France), Ontraport (US), SendinBlue (France), Pinpointe On-Demand, Inc. (US), are the top vendors competing in the market.

    The market size is likely expand significantly during the review period, with the market expected to garner massive revenues owing to rising digitization and surging number of internet users.

    Lack of awareness and budget constraint can be the primary market restraints in the coming years.

    Email marketing solution enables enterprises in planning, scheduling, conducting, and monitoring marketing campaigns. It consists of several features, including email builders, design tools, campaign automation, reporting & analytics as well as scheduling, which help enterprises streamline their marketing efforts.