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Cloud Business Email Market Research Report: Information By Operating System (Windows, Linux, UNIX, Mainframe), By Organization Size (SMEs and Large Enterprises), By Vertical (BFSI, Healthcare, Retail, IT & Telecommunication) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2032


ID: MRFR/ICT/3034-HCR | 100 Pages | Author: Shubham Munde| July 2024

Cloud Business Email Market Overview


The Cloud Business Email Market is projected to grow from USD 1.82 billion in 2024 to USD 3.68 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 9.18% during the forecast period (2024 - 2032). Additionally, the market size for cloud business email was valued at USD 1.65 billion in 2023.


Due to the expanding popularity of Bring Your Own Device (BYOD), the increased need for cloud-based services are the key market drivers enhancing the market growth.


Figure 1: Cloud Business Email Market Size, 2023-2032 (USD Billion)


Cloud Business Email Market Overview 2024


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Cloud Business Email Market TrendsGrowing usage in healthcare Industry is driving the market growth


Market CAGR for cloud business email is being driven by the increasing demand in healthcare industry. The underlying execution and support costs of providing information on-premises are a concern for ventures. Additionally, expenses related to hiring workers and vacation troubles are two additional project concerns. The current competition and the global financial situation have accelerated the acceptance of clever approaches to rebuilding action plans. The adoption of distributed computing services, which are finally lowering project costs, is also driven by the growing trend of businesses towards accepting advanced change and accelerating customer experience. Additionally, the cloud benefits from the pay-more-only-as-prices-rise paradigm, which enables businesses to pay only for the cloud services they utilize, resulting in lower costs. To protect patients' right to privacy, healthcare organizations must adhere to regulatory bodies like the European Union's General Data Protection Regulation (GDPR) and the United States Health Insurance Portability and Accountability Act (HIPAA). Healthcare organizations can use cloud computing to manage compliance and create security policies that preserve patient data privacy. Cloud computing facilitates the effective use of IT infrastructure by healthcare organizations. With cloud computing, healthcare organizations can scale up or down their IT infrastructure in response to changes in demand for healthcare services, unlike the self-hosted legacy paradigm. Modern cloud solutions for healthcare are built to scale up and down quickly to meet changing demands.


Services for cloud computing in healthcare today are pay-as-you-go subscription-based. Healthcare organizations can save time and money on IT infrastructure by selecting a cloud service provider with proven capabilities. This assists in lowering capital expenditure as well as operational costs. Healthcare organizations risk losing all their data and having a longer recovery period if an on-premise system fails due to a power outage or cyber attack. Healthcare institutions cannot afford to take a long-term risk of downtime. Healthcare organizations can develop a strong recovery plan using cloud-based apps to guarantee a safe and prompt response to system failovers.


By reducing silos and maintaining transparency, cloud computing can promote and enhance collaboration, ensuring improved stakeholder cooperation. Teams can exchange private, real-time medical data to improve clinical practice decision-making. Electronic medical records, telemedicine, patient portals, remote monitoring, Internet of Things (IoT)-capable connected devices, gathering patient data from multiple sources utilized in healthcare, big data analytics, etc., are all made possible by cloud technology. It provides flexibility and scalability, which enhances decision-making. Let's examine some benefits that the healthcare sector receives from utilizing cloud technology. Thus, driving the Cloud Business Email market revenue.


Cloud Business Email Market Segment Insights


Cloud Business Email Operating System Insights


Based on operating systems, the global Cloud Business Email market segmentation includes Windows, Linux, UNIX, and mainframe. The windows segment dominated the market, accounting for 35% of market revenue. Cloud-based Windows Microsoft offers a cloud-based email service called Business Email. It has features like business-class email, calendaring, contact management, and task management because it is intended for small enterprises. Microsoft hosts this service, and it can be obtained by subscribing. This service is not offered without charge.


Cloud Business Email Organization Size Insights


Based on organization size, the global Cloud Business Email market segmentation includes SMEs and Large Enterprises. The large enterprise generated the most income. The market is seeing growth in the use of hybrid cloud administrations. To reap the benefits of both on-premises and cloud administrations, ventures with their current foundation are pushing for the selection of distributed computing administrations. They are prepared to adopt the half-and-half approach.


Figure 2: Cloud Business Email Market, by Organization Size, 2022 & 2032 (USD Billion)


Cloud Business Email Market


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Cloud Business Email Verticals Insights


The global Cloud Business Email market segmentation, based on verticals, includes BFSI, Healthcare, Retail, IT & Telecommunication. The healthcare segment dominated the market. Based on lessons learned from current implementation in the healthcare sector and from other industries, healthcare organizations need to be aware of key factors crucial for effective cloud transformations: Most healthcare providers use the cloud to boost services, cut costs, and streamline operations. Without worrying about IT infrastructure problems or data security hazards, cloud computing in healthcare enables healthcare organizations to distribute and manage resources across many locations seamlessly.


Cloud Business Email Regional Insights


By region, the study provides market insights into North America, Europe, Asia-Pacific and the Rest of the World. The North American Cloud Business Email market will dominate; the region's demand for mobile phones and smart gadgets is driven by the growth of the numerous end-user sectors and the Internet of Things (IoT). Attacks by individuals, businesses, and governments all pose a risk to the market. As a result, the region has made data security a top focus.


Further, the major countries studied in the market report are The US, Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure 3: CLOUD BUSINESS EMAIL MARKET SHARE BY REGION 2022 (USD Billion)


Cloud Business Email Market


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Europe's Cloud Business Email market accounts for the second-largest market share. Increased need for collaboration tools Companies is seeking ways to enhance global collaboration among their employees and business partners in today's fast-paced business environment. Further, the German Cloud Business Email market held the largest market share, and the UK Cloud Business Email market was the fastest-growing market in the European region.


The Asia-Pacific Cloud Business Email Market is expected to grow fastest from 2023 to 2032. the market's perception is improved by the growing use of email services for communication purposes in business, government, and many other sectors. In addition, the Indian Cloud Business Email market had the quickest growth rate in the Asia-Pacific region, while China's Cloud Business Email market had the greatest market share.


Cloud Business Email Key Market Players & Competitive Insights


Leading market companies are making significant R&D investments to diversify their product offerings, which will expand the Cloud Business Email market. Important market developments include new product releases, contractual agreements, mergers and acquisitions, greater investments, and collaboration with other organizations. Market participants also engage in several strategic actions to increase their worldwide presence. The market for the Cloud Business Email industry is becoming more competitive. Therefore, it needs to offer reasonably priced products to grow and thrive.


Manufacturing locally to reduce operating costs is one of the primary business strategies manufacturers employ in the worldwide Cloud Business Email industry to assist customers and expand the market sector. The Cloud Business Email industry market has recently provided some of the most important benefits. Major players in the Cloud Business Email market, including Tata Consultancy Services, are attempting to increase market demand by investing in research and development operations.


Tata Consultancy Services, an organization that provides business solutions and IT services consulting, has experience serving as a transformation partner for some of the biggest businesses in the world. TCS provides a technology spectrum of business and engineering services, cognitive-powered, consulting-led and integrated solutions. Its regarded as a standard of excellence in software development, distinctive Location Independent Agile TM delivery model is used to deliver this. In May 2021, Tata Consultancy Services (TCS) introduced a cloud-based Intelligent Subscription solution utilizing the SAP Business Technology Platform to assist the media and publishing sector transform the customer experience and move to premium-based order-to-cash processes for physical and digital content.


Amazon Web Services is the world's most complete and widely used cloud platform. With announced plans for nine additional availability zones and three additional AWS Regions in Indonesia, AWS currently offers over 175 fully featured services for computing, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 76 Availability Zones (AZs) within 24 geographical regions. Millions of clients trust AWS to power their infrastructure, make them more elegant, and cut expenses. These clients include the biggest corporations, the fastest-growing startups, and the top government organizations. In June 2020, To increase the number of accessibility zones inside 24 geographical districts throughout the world, Amazon created AWS Europe (Milan) and AWS Africa. Additionally, it has disclosed plans for three additional AWS locations in Indonesia, Japan, and Spain, as well as nine additional accessibility zones.


Key Companies in the Cloud Business Email market include




  • NICE Ltd. (Israel)




  • 8x8 Inc. (US)




  • Five9 (US)




  • Cisco Systems (US)




  • Genesys (US)




  • Oracle Corporation (US)




  • New Voice Media (UK)




  • Connect First (US)




  • Aspect Software (US)




  • Extreme Networks




Cloud Business Email Industry Developments


November 2022: To give the complete cloud email security available on the market, Abnormal Security, the industry-leading behavioral AI-based security platform, announced the launch of its newest product. The most recent invention shields users from growing email platform threats, becoming more frequent and severe as attackers discover new ways to hit businesses.


Cloud Business Email Market Segmentation


Cloud Business Email Operating System Outlook




  • Windows




  • Linux




  • UNIX




  • Mainframe




Cloud Business Email Organization Size Outlook




  • SMEs




  • Large Enterprises




Cloud Business Email Vertical Outlook




  • BFSI




  • Healthcare




  • Retail




  • IT & Telecommunication




Cloud Business Email Regional Outlook





  • North America








    • US




    • Canada








  • Europe








    • Germany




    • France




    • UK




    • Italy




    • Spain




    • Rest of Europe








  • Asia-Pacific




    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World




    • Middle East




    • Africa




    • Latin America







Report Attribute/Metric Details
Market Size 2023 USD 1.65 Billion
Market Size 2024 USD 1.82 Billion
Market Size 2032 USD 3.68 Billion
Compound Annual Growth Rate (CAGR) 9.18% (2024-2032)
Base Year 2023x
Market Forecast Period 2024-2032
Historical Data 2018- 2022
Market Forecast Units Value (USD Billion)
Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
Segments Covered Operating System, Vertical, Organization Size, and Region
Geographies Covered North America, Europe, Asia Pacific, and the Rest of the World
Countries Covered The US, Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
Key Companies Profiled Google, Inc. (U.S.), Microsoft Corporation (U.S.), IBM Corporation (U.S.), Micro Focus International PLC (U.S.), NEC Corporation (Japan), Amazon Web Services (U.S.), Hitachi (Japan), J2 Global Inc. (U.S.), Fujitsu, Ltd. (Japan), GoDaddy, Inc. (U.S.)
Key Market Opportunities North America is attributed to technological advancements and increasing demand for business analytics and intelligence applications across various industry verticals in that region.
Key Market Dynamics the growth of cloud business email market is the growing popularity of cloud computing and cloud based applications.


Frequently Asked Questions (FAQ) :

The global Cloud Business Email market size was valued at USD 1.65 Billion in 2023.

The global market is projected to grow at a CAGR of 9.18% during the forecast period, 2024-2032.

North America had the largest share in the global market

The key players in the market are Google, Inc. (U.S.), Microsoft Corporation (U.S.), IBM Corporation (U.S.), Micro Focus International PLC (U.S.), NEC Corporation (Japan).

The windows dominated the market in 2023.

The healthcare had the largest share in the global market.

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