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Digital Identity in Government Sector Market Analysis

ID: MRFR//10625-HCR | 128 Pages | Author: Shubham Munde| May 2024

There is a notable growth in the Digital Identity in the Government Sector market. Its growth has been influenced by different factors that meet public administration, security and service delivery requirements as they change. The key driver is the increasing demand for secured and efficient government services. Governments across the world are seeking to digitalize interactions with citizens starting from accessing public services and ending at elections. This is where Digital Identity solutions come in, providing both secure and convenient identification means, capable of ensuring data integrity and privacy when people are trying to get on-line governmental resources.

Another crucial factor driving adoption of Digital Identity solutions in the government sector is imperative for enhanced national security and border control. Governments are investing in advanced identity management systems to strengthen border security, prevent identity fraud, and monitor the movement of individuals across borders. Biometric authentication, facial recognition, together with secure credentialing constitute an integral part of Digital Identity solutions assisting with effective border control and national security measures.

The global trend toward e-governance and digital transformation has significantly impacted the Digital Identity in Government Sector market. Governments have increasingly resorted to online platforms for delivering service, interacting with citizens or simplifying administrative procedures among others. It enables access to these e-governance platforms through secure Digital Identity solutions that reliably verify citizen’s identities while they interact with government services, submit official documents or participate in digital voting processes.

This makes such their use essential especially because governments still experience cases of identity thefts, tracking the progressiveness about fraudulent benefit claims as well as unauthorized accessing into sensitive information. Henceforth the employment of digital methods such as Biometric verification including multifactor authentication which helps provide strong mechanisms for verifying properly identified individuals who are its own citizens securely thereby contributing proactively towards fighting against fraud cases so that it does not occur by all means possible thus maintaining integrity within programs or services provided by its government.

In addition, the demand for streamlined and transparent governance processes is driving the growth of digital identity solutions. Citizens want to access government services in a more convenient manner and they expect that such services will be responsive and transparent. Digital Identity solutions help streamline administrative processes, reduce paperwork, and make it possible for citizens to engage securely online. This way, efficiency obtained herein also improves overall citizen experience while trust within provision of government services being created thereby promoting participation as well as satisfaction among citizens.

Also, the increasing focus on data privacy and compliance is shaping the dynamics of Digital Identity in Government Sector. Governments are passing regulations aimed at safeguarding personal data through protecting citizen privacy that has to be respected when being used responsibly. As far as abiding by the laws is concerned, Digital Identity Solutions play an important role through incorporating privacy-preserving technologies, secure data storage practices and transparent consent mechanisms. Therefore governments introducing or adopting these solutions are better placed to maintain their data protection standards thus building confidence with their citizens about how responsibly they can use their information.

Lastly the response to global health crises such as Covid-19 pandemic has accelerated adoption of digital identity solutions in this sector. Contactless interactions, secure online services and digital health initiatives were essential during COVID-19. During this time Digital Identity solutions ensured that people could authenticate themselves from a distance without face-to-face interaction with them; helped gain secure entrance into governmental resources and supported the implementation of online health documents which are digital health passports thus meeting changeable needs of public authorities as well as communities during outbreaks like pandemic ones.

Cost also has a major influence on the adoption of Digital Identity for government sector. Government must take into account costs in evaluating identity management systems as the cost-effective implementation and maintenance has become an important factor. To this end, digital identity providers offer scalable and customizable solutions that enable governments to choose among various offerings within their budget constraints but addressing public sector specific security and compliance requirements.

Covered Aspects:

Report Attribute/Metric Details
Segment Outlook Offering, Solution Type, Identity Type, Organization Size, and Region

Digital Identity in Government Sector Market Overview


Digital Identity in Government Sector Market Size was valued at USD 1.86 Billion in 2022. The Digital Identity in Government Sector market industry is projected to grow from USD 2.2 Billion in 2023 to USD 9.9 Billion by 2032, exhibiting a compound annual growth rate (CAGR) of 18.3% during the forecast period (2023 - 2032). Transparency, inventiveness, and agility are the primary market drivers accelerating industry growth, and digital ID systems offer more accessible and inclusive deployment.


Digital Identity in Government Sector Market Overview


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Digital Identity in Government Sector Market Trends


Rising accessibility and inclusion is driving the market growth


It is challenging to register for classes, access social services, cross borders, claim pensions and social welfare benefits, open a bank account, get a cell phone, provide identification for jobs and occupations, access healthcare services, participate in elections, or register a business without a recognized form of identification. All of these services that depend on personal identity can be implemented more easily and effectively thanks to digital ID systems, increasing their accessibility for more people. In comparison to more conventional means of maintaining identity, a digital ID makes it easier for people to prove who they are, guaranteeing that their identity can be confirmed more rapidly to access public and social services and used in a manner that is more secure against mistakes and inadvertent disclosures. The availability of services, opportunities for individuals, and chances for service innovation increase as more people are able to prove their identities. As a result, a digital ID system can be a potent equalizer, enabling underprivileged communities to engage in social, economic, and political life to a greater extent.


As more nations and governments come to understand the advantages of digital identification, they are already moving forward with the development of their digital ID systems. The following chapters will aid in strategically tackling the implementation issues related to digital ID systems by drawing on the opinions of experts and case studies. A digital ID system enhances communication between business and public organisations and individual citizens. It is an essential component in the design and development of more innovative, agile, and responsive services. In particular, it aids in lowering operational expenses, enhancing customer satisfaction, reducing turnaround times, speeding up deliveries, and improving security. In the public sector, where digital ID systems can enhance transparency, efficiency, effectiveness, innovation, and the dynamic delivery of public services and programs, this impact on institutional efficiency is particularly crucial (World Bank, 2019b). According to estimates, streamlined systems based on universal digital ID could spare governments 110 billion hours of labor and the corresponding cost savings.


For government organizations, digital ID solutions can significantly cut administrative expenses while minimizing fraud and mistakes. In turn, this lowers costs in interactions between government agencies and with citizens when cross-agency cooperation is required. For instance, by using a single digital ID system, two agencies can swiftly and easily exchange requests for information about a single person. Thus, driving the Digital Identity in Government Sector market revenue.


Digital Identity in Government Sector Market Segment Insights


Digital Identity in Government Sector Offering Insights


The Digital Identity in Government Sector Market segmentation, based on offering, includes solutions and services. Solutions segment dominated the global market in 2022. By removing barriers brought on by close proximity or device limitations, solution accessibility enhances user experience and productivity, which is what is fueling this market's revenue growth.


Digital Identity in Government Sector Solution Type Insights


The Digital Identity in Government Sector Market segmentation, based on solution type, includes identity verification, authentication, identity lifecycle management, and other solution types. Authentication segment dominated the Digital Identity in Government Sector Market in 2022. Thanks to the scalability and flexibility that cloud solutions provide, businesses can easily adapt and enhance their digital identification systems as necessary. To ensure that identity infrastructure can handle changing user loads without significant up-front costs or infrastructure upgrades, cloud platforms offer the ability to scale resources up or down based on demand. This scalability enables organizations to adjust swiftly and affordably as demands change. Cloud-based identification solutions make it possible to access identity services from any location at any time.


Digital Identity in Government Sector Identity Type Insights


The Digital Identity in Government Sector Market segmentation, based on identity type, includes biometric and non-biometric. Biometric segment dominated the Digital Identity in Government Sector Market in 2022. Biometric digital identity systems offer a number of benefits over traditional identification methods. Each individual has distinctive biometric characteristics, such as fingerprints, iris patterns, or facial features. Digital identification using biometrics offers a higher level of security than more traditional methods like passwords or Personal Identification Numbers (PINs), which are subject to hacking.


Digital Identity in Government Sector Organization Size Insights


The Digital Identity in Government Sector Market segmentation, based on organization size, includes large organization and SMEs. Large organization segment dominated the global market in 2022. An on-premises digital identification solution gives large enterprises complete control over their data and the ability to adopt security measures that are tailored to their needs. With this much latitude, businesses can create security policies, encryption methods, and access limitations that suit their risk tolerance and legal needs. These technologies may boost consumer confidence in the protection of sensitive personal information, boosting the expansion of this market.


Figure 1: Digital Identity in Government Sector Market, by Organization Size, 2022 & 2032 (USD Billion)


Digital Identity in Government Sector Market, by Organization Size


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Digital Identity in Government Sector Regional Insights


By region, the study provides the market insights into North America, Europe, Asia-Pacific and Rest of the World. The North America Digital Identity in Government Sector Market dominated this market in 2022 (45.80%). This is linked to rising market activity by significant companies in the region's nations. For instance, Microsoft unveiled Entra, a new product family of identity and access management solutions, on May 31, 2022. Along with well-known solutions like Azure AD, the family now includes two new product categories, Cloud Infrastructure Entitlement Management (CIEM), and decentralized identity. Security teams can locate and manage rights in multicloud environments with the Entra product family, which gives them complete control over the protection of digital identities for users' access to any app or resource. Further, the U.S. Digital Identity in Government Sector market held the largest market share, and the Canada Digital Identity in Government Sector market was the fastest growing market in the North America region.


Further, the major countries studied in the market report are The US, Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure 2: DIGITAL IDENTITY IN GOVERNMENT SECTOR MARKET SHARE BY REGION 2022 (USD Billion)


DIGITAL IDENTITY IN GOVERNMENT SECTOR MARKET SHARE BY REGION


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Europe Digital Identity in Government Sector market accounted for the healthy market share in 2022. This is a result of rising market participants' activity in the nations in this region. For instance, on November 25, 2022, Giesecke+Devrient (G+D) raised approximately USD 135.3 million through a promissory note loan to support operational expansion in digital identification, payments, connectivity, and security. The G+D product line includes biometrics for several of the aforementioned categories. Further, the German Digital Identity in Government Sector market held the largest market share, and the U.K Digital Identity in Government Sector market was the fastest growing market in the European region.


The Asia Pacific Digital Identity in Government Sector market is expected to register significant growth from 2023 to 2032. This is linked to rising market activity by significant companies in the region's nations. One well-known international provider of communication platforms as a service, Route Mobile Ltd., debuted a new line of services for digital identity protection and security on February 27, 2023, for instance. The TruSense package, which aids in the security of digital transactions, provides businesses with a reliable method to confirm end users. Moreover, China’s Digital Identity in Government Sector market held the largest market share, and the Indian Digital Identity in Government Sector market was the fastest growing market in the Asia-Pacific region.


Digital Identity in Government Sector Key Market Players & Competitive Insights


Leading market players are investing heavily in research and development in order to expand their product lines, which will help the Digital Identity in Government Sector market, grow even more. Market participants are also undertaking a variety of strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, Digital Identity in Government Sector Industry must offer cost-effective items.


Manufacturing locally to minimize operational costs is one of the key business tactics used by manufacturers in the global Digital Identity in Government Sector Industry to benefit clients and increase the market Solution Type. In recent years, the Digital Identity in Government Sector Industry has offered some of the most significant advantages to medicine. Major players in the Digital Identity in Government Sector market, including NEC, Samsung SDS, Thales, Telus, IDEMIA, GBG, Tessi, Daon, ForgeRock, ImageWare, Jumio, iProov, ID R&D, Refinitiv, OneSpan, Smartmatic, Freja EID Group, Vintegris, AU10TIX, Signicat, Duo Security, Syntizen, and Hashcash Consultant Good Digital Identity, are attempting to increase market demand by investing in research and development operations.


A cloud identity company of the next generation is ForgeRock Inc. Identity Governance, Access Management, Identity Management, and AI-powered Autonomous Identity are some of its products. The company refers to the recurring revenue from term licenses, SaaS, maintenance, and support as subscription revenue. From the Americas, EMEA, and APAC, it makes money.


To advance imaging, ImageWare Systems Inc. was established. The business created a web-based booking system. ImageWare has developed into a multimodal biometrics provider, managing more than a million IDs every day. By providing affordable, defense-grade identification and authentication solutions to the general public, it is democratizing biometrics. The company provides access to people's critical data by identifying the person, not a device, and never releasing Personally Identifiable Information (PII).


Key Companies in the Digital Identity in Government Sector market include




  • NEC




  • Samsung SDS




  • Thales




  • Telus




  • IDEMIA




  • GBG




  • Tessi




  • Daon




  • ForgeRock




  • ImageWare




  • Jumio




  • iProov




  • ID R&D




  • Refinitiv




  • OneSpan




  • Smartmatic




  • Freja EID Group




  • Vintegris




  • AU10TIX




  • Signicat




  • Duo Security




  • Syntizen




  • Hashcash Consultant




  • Good Digital Identity




Digital Identity in Government Sector Industry Developments


February 2023: Route Mobile announced the launch of TruSense, a digital identity and security suite critical to protecting digital transactions that enables businesses to frictionlessly identify the end user.


Digital Identity in Government Sector Market Segmentation


Digital Identity in Government Sector Offering Outlook




  • Solutions




  • Services




Digital Identity in Government Sector Solution Type Outlook




  • Identity Verification




  • Authentication




  • Identity Lifecycle Management




  • Other Solution Types




Digital Identity in Government Sector Identity Type Outlook




  • Biometric




  • Non-biometric




Digital Identity in Government Sector Organization Size Outlook




  • Large Organization




  • SMEs




Digital Identity in Government Sector Regional Outlook




  • North America






  • US




  • Canada






  • Europe






  • Germany




  • France




  • UK




  • Italy




  • Spain




  • Rest of Europe






  • Asia-Pacific




    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World




    • Middle East




    • Africa




    • Latin America





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