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    Delivery As A Service Market

    ID: MRFR/ICT/27426-HCR
    100 Pages
    Aarti Dhapte
    October 2025

    Delivery As A Service Market Research Report: By Service Type (Last-Mile Delivery, On-Demand Delivery, Scheduled Delivery, Reverse Logistics), By Delivery Vehicle Type (Motorcycles/Scooters, Passenger Cars, Light Commercial Vehicles, Heavy Commercial Vehicles), By Industry Vertical (E-commerce, Food and Beverage, Pharmaceuticals, Electronics, Manufacturing), By Business Model (Owned Vehicle Fleet, Third-Party Fleet, Hybrid Model) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Forecast to 2035.

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    Delivery As A Service Market Infographic
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    Delivery As A Service Market Summary

    As per MRFR analysis, the Delivery As A Service Market was estimated at 51.72 USD Billion in 2024. The Delivery As A Service industry is projected to grow from 57.02 USD Billion in 2025 to 151.32 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 10.25 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The Delivery As A Service Market is experiencing robust growth driven by technological advancements and evolving consumer preferences.

    • North America remains the largest market for Delivery As A Service, characterized by a strong demand for efficient logistics solutions.
    • Asia-Pacific is emerging as the fastest-growing region, propelled by rapid urbanization and increasing e-commerce activities.
    • Last-Mile Delivery continues to dominate the market, while On-Demand Delivery is gaining traction due to changing consumer expectations.
    • Key market drivers include the growth of e-commerce and consumer demand for speed, which are shaping service offerings in the industry.

    Market Size & Forecast

    2024 Market Size 51.72 (USD Billion)
    2035 Market Size 151.32 (USD Billion)
    CAGR (2025 - 2035) 10.25%

    Major Players

    Amazon (US), Uber (US), DoorDash (US), Postmates (US), Instacart (US), Deliveroo (GB), Glovo (ES), Zomato (IN), Swiggy (IN), Wolt (FI)

    Delivery As A Service Market Trends

    The Delivery As A Service Market is currently experiencing a transformative phase, driven by evolving consumer preferences and technological advancements. As businesses increasingly seek to enhance their operational efficiency, the demand for flexible and scalable delivery solutions has surged. This market appears to be characterized by a growing emphasis on sustainability, with companies exploring eco-friendly delivery options to meet the expectations of environmentally conscious consumers. Furthermore, the integration of advanced technologies such as artificial intelligence and automation is reshaping logistics, enabling faster and more reliable service delivery. In addition to technological innovations, the Delivery As A Service Market is witnessing a shift towards personalized customer experiences. Businesses are recognizing the importance of tailoring services to meet individual needs, which may involve offering various delivery options and real-time tracking capabilities. This trend suggests that companies are not only focusing on speed but also on enhancing the overall customer journey. As the market continues to evolve, it is likely that collaboration among stakeholders, including retailers, logistics providers, and technology firms, will play a crucial role in shaping future developments.

    Sustainability Initiatives

    The Delivery As A Service Market is increasingly prioritizing sustainability, with companies adopting eco-friendly practices. This trend reflects a growing awareness of environmental issues, prompting businesses to explore green delivery options and reduce their carbon footprints.

    Technological Integration

    Advancements in technology are significantly influencing the Delivery As A Service Market. The incorporation of artificial intelligence and automation is enhancing operational efficiency, allowing for quicker and more reliable delivery services.

    Personalized Customer Experiences

    There is a noticeable shift towards providing personalized experiences within the Delivery As A Service Market. Companies are focusing on tailoring their services to meet individual customer preferences, which includes offering diverse delivery options and real-time tracking.

    Delivery As A Service Market Drivers

    E-commerce Growth

    The rise of e-commerce has been a pivotal driver for the Delivery As A Service Market. As online shopping continues to gain traction, the demand for efficient and reliable delivery services has surged. In 2025, e-commerce sales are projected to reach approximately 6 trillion USD, indicating a robust market for delivery services. This growth necessitates innovative delivery solutions that can cater to the increasing volume of orders. Companies are now focusing on optimizing their logistics and supply chain operations to meet consumer expectations for fast and reliable delivery. The Delivery As A Service Market is thus positioned to benefit from this trend, as businesses seek to enhance their delivery capabilities to remain competitive in a rapidly evolving marketplace.

    Urbanization Trends

    Urbanization is another significant driver influencing the Delivery As A Service Market. As more individuals migrate to urban areas, the demand for efficient delivery services increases. Urban centers often present unique logistical challenges, such as traffic congestion and limited parking, which necessitate innovative delivery solutions. The urban population is expected to reach 68 percent by 2050, further amplifying the need for effective delivery services. Companies are exploring various strategies, including the use of drones and autonomous vehicles, to navigate these challenges. The Delivery As A Service Market must adapt to these urbanization trends to provide timely and efficient services that meet the needs of city dwellers.

    Sustainability Concerns

    Sustainability concerns are increasingly influencing the Delivery As A Service Market. As consumers become more environmentally conscious, there is a growing demand for eco-friendly delivery options. Companies are responding by adopting sustainable practices, such as using electric vehicles and optimizing delivery routes to reduce carbon emissions. Research indicates that 70 percent of consumers prefer brands that demonstrate a commitment to sustainability. This shift towards greener delivery solutions not only meets consumer expectations but also aligns with regulatory pressures for reduced environmental impact. The Delivery As A Service Market must continue to innovate and implement sustainable practices to remain relevant in an increasingly eco-conscious marketplace.

    Consumer Demand for Speed

    The modern consumer's expectation for rapid delivery has become a crucial driver for the Delivery As A Service Market. With the advent of same-day and next-day delivery options, consumers are increasingly prioritizing speed in their purchasing decisions. Research indicates that 80 percent of consumers are willing to pay extra for faster delivery options, highlighting the importance of speed in the delivery service landscape. This demand compels companies to streamline their operations and invest in technology that enhances delivery efficiency. As a result, the Delivery As A Service Market is evolving to meet these consumer expectations, with businesses implementing advanced tracking systems and optimizing their delivery routes to ensure timely service.

    Technological Advancements

    Technological advancements play a crucial role in shaping the Delivery As A Service Market. Innovations such as artificial intelligence, machine learning, and real-time tracking systems are transforming how delivery services operate. These technologies enable companies to optimize their logistics, improve route planning, and enhance customer communication. For instance, AI-driven analytics can predict delivery times more accurately, leading to improved customer satisfaction. The integration of technology not only streamlines operations but also reduces costs, making delivery services more efficient. As technology continues to evolve, the Delivery As A Service Market is likely to see further enhancements that will redefine service delivery standards.

    Market Segment Insights

    By Service Type: Last-Mile Delivery (Largest) vs. On-Demand Delivery (Fastest-Growing)

    The Delivery As A Service Market is characterized by a diverse range of service types, with Last-Mile Delivery holding the largest market share. This segment focuses on delivering goods to the final customer location, making it essential for e-commerce businesses. On-Demand Delivery, however, is rapidly gaining traction, appealing to consumers who favor quick access to products. Reverse Logistics and Scheduled Delivery also play pivotal roles in the market but occupy smaller shares compared to the dominant segments.

    Last-Mile Delivery (Dominant) vs. On-Demand Delivery (Emerging)

    Last-Mile Delivery has established itself as the cornerstone of the Delivery As A Service Market, primarily due to the surge in e-commerce, where timely deliveries are crucial. It caters to consumer expectations for convenience and speed. On the other hand, On-Demand Delivery is emerging as a significant player, driven by technological advancements and the increasing demand for immediate services. Though it currently holds a smaller market share, its growth potential is immense, given the rise in mobile app usage and consumer preferences for instant gratification. Together, these segments represent a dynamic shift in consumer behavior and operational strategies.

    By Delivery Vehicle Type: Motorcycles/Scooters (Largest) vs. Heavy Commercial Vehicles (Fastest-Growing)

    In the Delivery As A Service Market, Motorcycles and Scooters represent the largest segment, capturing a significant portion of the market share due to their agility and cost-effectiveness in urban environments. Conversely, Heavy Commercial Vehicles, while currently smaller in share, are emerging as a critical segment driven by demand for bulk deliveries and logistics efficiency, particularly in industrial applications. The diversification in delivery needs continues to shape the competition among different vehicle types.

    Motorcycles/Scooters (Dominant) vs. Heavy Commercial Vehicles (Emerging)

    Motorcycles and Scooters dominate the Delivery As A Service Market primarily due to their lower operational costs and ability to navigate congested urban areas efficiently. These vehicles are preferred for quick, on-demand deliveries, significantly contributing to the rise of real-time delivery services. In contrast, Heavy Commercial Vehicles are viewed as an emerging segment, propelled by the expansion of e-commerce and online retail channels. Their capacity for larger payloads makes them ideal for heavy goods movement, fostering growth in sectors that demand reliable logistics solutions.

    By Industry Vertical: E-commerce (Largest) vs. Food and Beverage (Fastest-Growing)

    In the Delivery As A Service Market, E-commerce stands as the largest segment, driven by the increasing reliance on online shopping and the need for timely deliveries. The market share is significantly skewed towards this segment due to the ongoing expansion of e-commerce platforms and enhanced customer expectations for instant service. In contrast, the Food and Beverage sector is witnessing rapid growth, spurred by rising consumer preferences for online food ordering and delivery services, as well as innovations in logistics that cater to this demand.

    E-commerce: Dominant vs. Food and Beverage: Emerging

    E-commerce remains the dominant force in the Delivery As A Service Market, characterized by vast logistics networks and sophisticated technology that ensure fast and reliable deliveries. This segment thrives on consumer trends favoring online shopping, supported by advancements in supply chain management and last-mile delivery solutions. Conversely, Food and Beverage is emerging rapidly, driven by the convenience of home delivery and a shift in dining habits post-pandemic. Restaurants and food retailers are increasingly relying on delivery services to enhance customer reach, with many leveraging partnerships with third-party delivery platforms to maximize their market presence.

    By Business Model: Owned Vehicle Fleet (Largest) vs. Third-Party Fleet (Fastest-Growing)

    In the Delivery As A Service Market, the Owned Vehicle Fleet segment holds a substantial portion of the market share, contributing significantly to the industry's overall performance. This model benefits from control over logistics operations, optimized route management, and reduced dependency on external providers. Meanwhile, the Third-Party Fleet segment is rapidly growing, attracting businesses aiming to decrease operational costs while leveraging established logistics networks. This shift reflects a broader trend toward outsourcing logistics to enhance flexibility and efficiency. The growth trends in the Delivery As A Service Market are largely driven by rising consumer preferences for convenience and faster delivery times. The advent of technology solutions, including mobile apps and real-time tracking, boosts both the Owned Vehicle Fleet and Third-Party Fleet's appeal. Additionally, businesses are increasingly recognizing the strategic value of a hybrid approach, combining owned and third-party fleets for maximum flexibility, efficiency, and responsiveness to changing market demands.

    Owned Vehicle Fleet (Dominant) vs. Hybrid Model (Emerging)

    The Owned Vehicle Fleet remains a dominant force in the Delivery As A Service Market, offering companies direct control over their logistics operations. Businesses utilizing this model can ensure consistent service quality and faster response times, catering to customer expectations in an increasingly demanding market. However, the Hybrid Model is emerging as a compelling alternative, enticing many companies to blend owned and third-party capabilities. This flexible approach allows businesses to manage costs effectively while also scaling operations according to seasonal demand fluctuations. The hybrid strategy is also characterized by enhanced logistics versatility, enabling companies to respond rapidly to customer needs while optimizing resource use.

    Get more detailed insights about Delivery As A Service Market

    Regional Insights

    North America : Market Leader in Delivery Services

    North America is the largest market for Delivery As A Service, holding approximately 45% of the global market share. The region's growth is driven by increasing consumer demand for convenience, rapid urbanization, and advancements in technology. Regulatory support for gig economy platforms further fuels this growth, with various states implementing favorable policies to enhance service delivery efficiency. The United States is the leading country in this sector, with major players like Amazon, Uber, and DoorDash dominating the landscape. The competitive environment is characterized by continuous innovation and expansion of service offerings. Canada also plays a significant role, contributing to about 10% of the market share, with local players emerging to challenge established giants.

    Europe : Emerging Market with Regulations

    Europe is witnessing significant growth in the Delivery As A Service market, accounting for approximately 30% of the global share. The rise in e-commerce, coupled with changing consumer preferences towards online shopping, is driving demand. Regulatory frameworks across various countries are evolving to support gig economy workers, enhancing service reliability and safety, which is crucial for market expansion. Leading countries in this region include the United Kingdom, Germany, and France, where companies like Deliveroo and Glovo are making substantial impacts. The competitive landscape is marked by a mix of established players and new entrants, all vying for market share. The presence of diverse consumer bases and varying regulations across countries adds complexity to the competitive dynamics.

    Asia-Pacific : Rapid Growth in Delivery Services

    Asia-Pacific is rapidly emerging as a powerhouse in the Delivery As A Service market, holding around 20% of the global market share. The region's growth is fueled by a burgeoning middle class, increasing smartphone penetration, and a shift towards online shopping. Countries like India and China are leading this trend, with supportive government policies promoting digital economy initiatives that enhance service delivery efficiency. India, with players like Zomato and Swiggy, is at the forefront of this growth, while China is witnessing significant contributions from local giants. The competitive landscape is vibrant, with numerous startups entering the market, driven by innovation and technology. This dynamic environment is expected to continue evolving as consumer preferences shift towards faster and more reliable delivery options.

    Middle East and Africa : Emerging Market with Potential

    The Middle East and Africa region is gradually emerging in the Delivery As A Service market, currently holding about 5% of the global share. The growth is driven by increasing urbanization, a young population, and rising internet penetration. Governments are beginning to recognize the potential of the gig economy, leading to regulatory frameworks that support delivery services and enhance market growth. Countries like South Africa and the UAE are leading the charge, with local players and international companies expanding their services. The competitive landscape is still developing, with opportunities for new entrants to capture market share. As consumer demand for convenience continues to rise, the region is poised for significant growth in the coming years.

    Key Players and Competitive Insights

    Major players in the Delivery As A Service Market industry are constantly striving to gain a competitive edge by offering innovative solutions and expanding their service offerings. Leading Delivery As A Service Market players are focusing on strategic partnerships, acquisitions, and collaborations to enhance their market presence. The Delivery As A Service Market is highly competitive, with numerous regional and players operating in the market. Key players are investing heavily in research and development to develop new technologies and solutions that cater to the evolving needs of customers.

    The competitive landscape is expected to remain fragmented, with a mix of established and emerging players competing for market share. Mergers and acquisitions are likely to continue as companies seek to expand their geographical reach and product portfolios.One of the leading Delivery As A Service Market players is DoorDash. The company offers a wide range of food delivery services, including on-demand delivery, scheduled delivery, and catering. DoorDash has a strong presence in the United States and Canada, and is expanding into other markets such as Australia and Japan.

    The company has partnered with numerous restaurants and grocery stores to provide a comprehensive selection of food options for its customers. DoorDash's user-friendly app and efficient delivery network have contributed to its success in the Delivery As A Service Market.A notable competitor in the Delivery As A Service Market is Uber Eats. The company offers a similar range of services as DoorDash, including on-demand delivery, scheduled delivery, and catering. Uber Eats has a strong presence in the United States, Europe, and Latin America.

    The company has partnered with numerous restaurants, grocery stores, and convenience stores to provide a wide variety of food and beverage options for its customers. Uber Eats' extensive reach and reliable delivery network have made it a popular choice for consumers.

    Key Companies in the Delivery As A Service Market market include

    Industry Developments

    The Delivery as a Service (DaaS) market is projected to grow from USD 42.55 billion in 2023 to USD 102.4 billion by 2032, at a CAGR of 10.25%. The growth of the DaaS market is attributed to the increasing adoption of cloud-based solutions, the need for flexibility and scalability, and the growing demand for managed services.Recent news developments in the DaaS market includeIn March 2023, Citrix announced the launch of Citrix DaaS, a new cloud-based workspace delivery solution.

    In April 2023, Microsoft announced the expansion of its Azure Virtual Desktop service to support Windows 11 Enterprise.

    In May 2023, Amazon Web Services (AWS) announced the launch of Amazon AppStream 2.0, a new DaaS solution that provides users with access to applications and desktops from any device.These developments indicate a growing interest in DaaS solutions from both vendors and customers. As organizations continue to adopt cloud-based solutions and look for ways to improve flexibility and scalability, the DaaS market is expected to continue to grow in the coming years.

    Future Outlook

    Delivery As A Service Market Future Outlook

    The Delivery As A Service Market is projected to grow at a 10.25% CAGR from 2024 to 2035, driven by technological advancements, increased e-commerce demand, and urbanization.

    New opportunities lie in:

    • Integration of AI-driven route optimization software
    • Expansion of subscription-based delivery models
    • Development of eco-friendly delivery vehicle fleets

    By 2035, the market is expected to be robust, reflecting substantial growth and innovation.

    Market Segmentation

    Delivery As A Service Market Service Type Outlook

    • Last-Mile Delivery
    • On-Demand Delivery
    • Scheduled Delivery
    • Reverse Logistics

    Delivery As A Service Market Business Model Outlook

    • Owned Vehicle Fleet
    • Third-Party Fleet
    • Hybrid Model

    Delivery As A Service Market Industry Vertical Outlook

    • E-commerce
    • Food and Beverage
    • Pharmaceuticals
    • Electronics
    • Manufacturing

    Delivery As A Service Market Delivery Vehicle Type Outlook

    • Motorcycles/Scooters
    • Passenger Cars
    • Light Commercial Vehicles
    • Heavy Commercial Vehicles

    Report Scope

    MARKET SIZE 202451.72(USD Billion)
    MARKET SIZE 202557.02(USD Billion)
    MARKET SIZE 2035151.32(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR)10.25% (2024 - 2035)
    REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2024
    Market Forecast UnitsUSD Billion
    Key Companies ProfiledMarket analysis in progress
    Segments CoveredMarket segmentation analysis in progress
    Key Market OpportunitiesIntegration of autonomous delivery vehicles enhances efficiency in the Delivery As A Service Market.
    Key Market DynamicsRising consumer demand for rapid delivery services drives innovation and competition in the Delivery As A Service Market.
    Countries CoveredNorth America, Europe, APAC, South America, MEA

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    FAQs

    What is the current valuation of the Delivery As A Service Market?

    <p>The Delivery As A Service Market was valued at 51.72 USD Billion in 2024.</p>

    What is the projected market size for the Delivery As A Service Market by 2035?

    <p>The market is projected to reach 151.32 USD Billion by 2035.</p>

    What is the expected CAGR for the Delivery As A Service Market during the forecast period 2025 - 2035?

    <p>The expected CAGR for the market during the forecast period 2025 - 2035 is 10.25%.</p>

    Which service type segment is anticipated to have the highest valuation in the Delivery As A Service Market?

    <p>The Last-Mile Delivery segment is anticipated to reach between 20.0 and 60.0 USD Billion.</p>

    How does the valuation of the On-Demand Delivery segment compare to other service types?

    <p>The On-Demand Delivery segment is projected to range from 15.0 to 45.0 USD Billion.</p>

    What delivery vehicle type is expected to dominate the market in terms of valuation?

    <p>Heavy Commercial Vehicles are expected to dominate with a valuation between 19.97 and 54.19 USD Billion.</p>

    Which industry vertical is projected to contribute the most to the Delivery As A Service Market?

    <p>The E-commerce industry vertical is projected to contribute between 15.0 and 45.0 USD Billion.</p>

    What business model segment is expected to show significant growth in the market?

    <p>The Third-Party Fleet business model is expected to grow significantly, with a valuation between 20.51 and 60.39 USD Billion.</p>

    Who are the key players in the Delivery As A Service Market?

    <p>Key players include Amazon, Uber, DoorDash, Postmates, and Instacart, among others.</p>

    What trends are influencing the growth of the Delivery As A Service Market?

    <p>Trends such as increased e-commerce activity and demand for efficient logistics are influencing market growth.</p>

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