Casino Management System Market Research Report – Forecast till 2027

Casino Management System Market, By Application (Tracking, Security, Surveillance, Analytics, Monitor, Human Resource), By Component (Video Recorder, IP Camera, DVR, Access Control, Alarm Systems, PoS Terminal) — Forecast till 2027

ID: MRFR/SEM/5700-HCR | 100 Pages | Author: Ankit Gupta | May 2023         

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Casino Management System Market

Casino Management System Market will exhibit a CAGR of 12-13% in the forecast period of 2018-2023 and is expected to reach USD 7-8 billion by 2023

By Application Tracking Security Surveillance Analytics Monitor Human Resource
By Component Video Recorder IP Camera DVR Access Control Alarm Systems PoS Terminal
Key Players
Companies Profiled   Advansys    Agilysys    Avigilon    Bally Technologies    Bluberi Gaming Technologies    Ensico Gaming D.O.O.    Hconn    Honeywell    International Game Technology    Konami    Lodging and Gaming Systems (Lgs) Micros Systems    Next Level Security Systems (Nlss)    Tcsjohnhuxley    Wavestore    WIN Technologies Limited
Market Driving Forces   Increasing demand of security solutions to monitor and detect suspicious activities in a casino   Development in gaming industry   Increasing disposable income of citizens in developing nations.
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Casino Management System Market Overview

Management systems, accounting and analytics tools, and security and surveillance systems are just a few of the functional modules that casino management systems include. These tools and technologies can keep track of consumer and employee behaviour across the gaming floor and save it in a database for future use. In addition, the casino management system offers a variety of analytical software and tools to aid in the analysis and understanding of consumer and employee behaviour in order to improve operational efficiency.

According to MRFR analysis, casino management system market was valued at USD 3-4 billion in 2017 and is estimated to reach market value of USD 7-8 billion by 2027 growing with 12-13 % CAGR during forecast period 2020-2027.

Casino Management System Market - Covid 19 Analysis

Individuals and businesses alike have been impacted by the COVID-19 pandemic. Throughout the world, the internet ecosystem has played an important role. During the COVID-19 pandemic, the casino and gambling industries have been one of the biggest impacted sectors. The use of player monitoring, security, and surveillance devices has expanded dramatically as a result of the COVID-19 outbreak. Casinos and resorts employ casino management software to deliver essential services to customers.

Casino Management System Market - Dynamics


Better security and surveillance operations at casinos are in high demand.

Due to increased concerns about thefts and scams, the risk picture for modern-day casinos is always changing. Every day, casinos see a significant number of monetary transactions in wide-open locations with various entry and departure points, making comprehensive security difficult. On busy evenings, security staff find it impossible to watch each person's conduct due to the enormous number of individuals passing through the doors and exits.

Security systems have grown in utility as a result of technological breakthroughs such as facial recognition and automatic number plate recognition, which have made it easier to secure large casinos with high foot traffic. As casino owners resume normal operations following the relaxation of limitations on public gatherings due to the COVID-19 outbreak, they are likely to expand their investment in advanced security systems for their businesses.


Advanced analytics technologies are being used to improve the solution's capabilities.

Casino operators have access to vast amounts of information on their clients and their gaming habits, which they may use to improve their operational procedures and performance analysis/reporting by implementing powerful AI-driven casino management solutions. Casinos can utilise statistical analysis to find the most favourable hotel room prices and segment customer profiles to target the right customer with the correct marketing campaigns by applying sophisticated analytics.


Online casinos/gambling is gaining popularity.

Over the projected period, the growing popularity of online casinos/gambling is expected to have a significant impact on the revenues of traditional casinos. Customers may login and play whenever they want from the comfort of their own homes thanks to the availability of online platforms. From blackjack and poker to slot machines, these platforms provide access to all of the games commonly found in a casino. Another benefit of internet gambling is that users have access to hundreds of different online casinos from which to choose for various games and bonuses.


The COVID-19 pandemic has had a significant impact on casino revenues and operations.

The COVID-19 outbreak has wreaked havoc on the gambling/casino business on the ground. Government-imposed stay-at-home prohibitions in several nations resulted in the shutdown of casinos, lottery outlets, and other gambling facilities. Closures left casinos without revenue for weeks or months, and even when they reopened, limits were imposed to limit the number of guests, preventing them from operating at full capacity.

Cumulative Growth Analysis

Casino management systems are likely to grow in popularity as the gambling industry's demand for innovative technologies grows. In the near future, increased legalisation and the number of gaming establishments are expected to be a key factor positively driving Casino Management System Market growth. Furthermore, the increasing number of gaming clubs around the world is fuelling the growth of the casino management system market.

Value Chain Analysis

The casino management system market globally is likely to develop significantly in the near future, owing to increased need for business automation and analytics, improved security and risk management, and increased worry about fraud-related activities. Over the last few years, the sector has seen considerable advancements in terms of technology and the gaming experience provided to consumers. Casinos rely significantly on client retention and strive to improve service quality in order to provide a more personalised experience.

Casino Management System Market - Segment Overview

The Casino Management System market is divided into different segments as by the application. Here the largest market share and sub-segments are given below.

By Component

In today's demanding business contexts, effective process management is required, which may be achieved by adopting CMS systems throughout casinos. Video surveillance has shown to be an excellent strategy for creating a safe and healthy atmosphere in the gaming business over time. The majority of casinos are adopting new generation cameras and networking equipment, security and surveillance systems that not only capture but also help to save a player's actions for future reference. Because IP cameras require less hardware, CCTV cameras are being phased out. In the future, security and surveillance software will be used more frequently.

  • Accounting

  • Security and Surveillance

  • Hotel and Hospitality Management

  • Analytics

  • Player Tracking

  • Digital content Management

  • Marketing and Promotions

Casino Management System Market - Regional Analysis

During the projected period, Asia Pacific (APAC) is expected to have the highest CAGR in the worldwide Casino management system market, owing to its advanced and dynamic adoption of new technologies. APAC is made up of significant economies like China, Japan, Singapore, Australia, and New Zealand, all of which are predicted to grow rapidly in the casino management system market.

The APAC area has experienced massive economic expansion, political transformations, and social shifts in recent years. More IT solutions and systems are being installed in these new casinos. Companies operating in APAC will profit from the region's flexible economic conditions, government-driven industrialization programmes, and the expanding digitalization, which is predicted to have a big impact on business community.

Competitive Landscape

International Game Technology (IGT); Konami Corporation; Micros Systems, Inc.; LGS; Honeywell International, Inc.; Aristocrat Leisure Limited; and Next Level Security Systems, Inc. all compete fiercely in the Casino Management System Market. To expand their market presence, these Casino Management System Market players concentrate on mergers and acquisitions, as well as joint ventures and collaborations.

List of Competitive Companies

  • Novomatic

  • Konami Gaming

  • Agilysys

  • Scientific Games

  • Oracle

  • Winsystems

  • Panasonic

  • Ensico Gaming

  • Apex Pro Gaming

  • Amatic Industries

  • Honeywell

  • Dallmeier

  • HCL

  • Playtech

  • Cyrun

Recent Developments

  • Scientific Games and Menominee Casino Resort established a partnership in November 2020 to implement system solutions on 791 gaming machines. The solutions would include e iVIEW4 with Web Content Manager (WCM), Beverage Ordering Software System (BOSS), Business Intelligence, Elite Bonusing Suite (EBS), Promotional Kiosk, Servizio, and the Social Distancing and Automated Game Sanitization Modules, as well as the Elite Bonusing Suite (EBS), Promotional Kiosk, Servizio, and the Social Distancing and Automated Game Sanitization Modules.

  • Novomatic expanded its scope in Germany in October 2020 after getting a sports betting licence from the Darmstadt Regional Council, making it the first private operator to have such a licence.

  • The Novo Zone at Sun Casino was launched in September 2018 as a collaboration between Novomatic and the Monte-Carlo Société des Bains de Mer. This is a real-time location on the casino floor where NOVOMATIC introduces new games and technology.

Report Overview

This Casino Management System Market report provides all the information about the growth of the global Casino Management System market in the forecast period. There are different sections available that help to get in-depth information such as opportunities, challenges, drivers, COVID 19 analysis, regional analysis, competitive landscape, and others. All of the information is gathered from primary and secondary sources to provide the expected Casino Management System Market growth of Casino Management System by 2027.

By Geographically:

  • Europe

  • Asia-Pacific

  • Middle East & Africa

  • Americas

Report Scope:

Report Attribute/Metric Details
  Market Size   USD 7-8 Billion
  CAGR   13%
  Base Year   2019
  Forecast Period   20202027
  Historical Data   2018
  Forecast Units   Value (USD Billion)
  Report Coverage   Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
  Segments Covered   Application, Component
  Geographies Covered   North America, Europe, Asia-Pacific, and Rest of the World (RoW)
  Key Vendors   Advansys, Agilysys, Avigilon, Bally Technologies, Bluberi Gaming Technologies, Ensico Gaming D.O.O., Hconn, Honeywell, International Game Technology, Konami, Lodging and Gaming Systems (Lgs) Micros Systems, Next Level Security Systems (Nlss), Tcsjohnhuxley, Wavestore, and WIN Technologies Limited
  Key Market Opportunities   Government initiatives to build casino houses in developing nations such as Japan and Philippines.
  Key Market Drivers

  • Increasing demand of security solutions to monitor and detect suspicious activities in a casino.
  • Development in gaming industry.
  • Increasing disposable income of citizens in developing nations.

  • Frequently Asked Questions (FAQ) :

    At 13% CAGR, the casino management system market can value at USD 8 Bn by 2027.

    Avigilon, Bally Technologies, Ensico Gaming D.O.O., and Bluberi Gaming Technologies are key players of the casino management system market.

    Blockchain and AI are disruptive technologies that are deployed in casino management system.

    In 2017, the global market of casino management valued at USD 4 Bn.

    The growing inclination towards gambling in the North American countries is expected to cause the regional casino management system market soar.

    Key Questions Answered

    • ✅ Global Market Outlook
    • ✅ In-depth analysis of global and regional trends
    • ✅ Analyze and identify the major players in the market, their market share, key developments, etc.
    • ✅ To understand the capability of the major players based on products offered, financials, and strategies.
    • ✅ Identify disrupting products, companies, and trends.
    • ✅ To identify opportunities in the market.
    • ✅ Analyze the key challenges in the market.
    • ✅ Analyze the regional penetration of players, products, and services in the market.
    • ✅ Comparison of major players’ financial performance.
    • ✅ Evaluate strategies adopted by major players.
    • ✅ Recommendations
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