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Smart Workplace Market Research Report Information By Component (Software and Services), By Product (Smart Lighting, Security Systems, Energy Management Systems and HVAC Control Systems), By Communication Technology (Wired and Wireless) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2032


ID: MRFR/SEM/3052-HCR | 100 Pages | Author: Ankit Gupta| April 2024

Global Smart Workplace Market Overview:


Smart Workplace Market Size was valued at USD 17.8 Billion in 2022. The smart workplace market industry is projected to grow from USD 20.523 Billion in 2023 to USD 64.103 Billion by 2032, exhibiting a compound annual growth rate (CAGR) of 15.30% during the forecast period (2023 - 2032). Artificial intelligence adoption in smart workplaces and rising demand for workplace flexibility and business agility are the key market drivers enhancing market growth.


Global Smart Workplace Market Overview


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Smart Workplace Market Trends




  • Artificial intelligence adoption in smart workplaces is driving market growth.




Market CAGR for the smart workplace is driven by the environment that integrates technology with solutions to help people work more effectively, quickly, and intelligently is known as a "smart workplace.". Beacons, sensors, and mobile apps make it easier for staff members to complete routine tasks more quickly and effectively, giving them more time to concentrate on expanding their companies and developing new ideas. Technology also improves communication in a smart workplace. For example, sensors can determine whether someone is present in the building, where exactly they are at any given time, and even whether a particular conference room is reserved and for how long. Smart workplaces have the following benefits: they draw in and keep employees, foster collaboration, improve customer service, unite the workforce, capture business intellectual property, enhance customer privacy, reduce costs, and eliminate data silos.


The market for "smart workplaces" is propelled by the need to reduce energy consumption at work, improve productivity by utilizing new technologies and tools for data storage and communications, cut costs, and use the best resources at work. Another factor driving the market for smart workplaces is the rising demand for flexibility and business agility. The trend toward teleworking is also accelerating the adoption of smart workplaces because it allows workers to work from home instead of wasting time traveling to and from the office. The market for smart workplaces is expanding due to using artificial intelligence, machine learning, and data analytics in smart offices. The growth of the smart workplace market is, however, being hampered by the difficulty of replacing or upgrading the current system. On the other hand, in the years to come, the market for smart workplaces is anticipated to benefit from various opportunities brought on by the development of cloud-based environments and the adoption of Internet of Things technology in organizations.


Monitoring the people on the premises helps businesses increase their security. A smart office system makes it simple to differentiate between guests and staff. The cornerstone of office security is the implementation of ID trackers and facial recognition software. Moreover, regardless of whether an employee works in an office or remotely, technology can assist in tracking the time spent doing actual work.


Building an AI-powered digital workspace can influence users to adopt a new data-driven working style because their new toolkits add value immediately and let them integrate smart platforms to do more. Additionally, as end users become more aware of the advantages of AI integration in business solutions, the number of voice-activated AI-driven virtual assistants is growing in the workplace. AI also improves video communication, performance management, and sales productivity, gleaning insights from unused data. In the anticipated future, this factor will open up opportunities in the market for smart workplaces worldwide. Thus, driving the smart workplace market revenue.


Smart Workplace Market Segment Insights:


Smart Workplace Component Insights


The Smart Workplace Market segmentation, based on components, includes software and services. The software segment dominated the market due to end users embracing workplace solutions to improve resource usage and productivity, such as cloud storage tools, social and collaborative tools, and content management systems. For instance, Trianz PULSE, a next-generation digital workplace solution, makes it easier to manage remote workforces and enables collaboration and communication between clients, vendors, and partners in a single centralized environment.


Smart Workplace Product Insights


Based on product, the Smart Workplace Market segmentation includes smart lighting, security systems, energy management systems, and HVAC control systems. The smart lighting category generated the most income. Advanced sensors, motion detection, and automation are used by smart lighting systems to reduce energy usage. According to schedules, daylight levels, or occupancy, lights can be set to turn on or off. This clever control lowers electricity costs and cuts down on energy waste. Smart lighting systems have the potential to save much money over time by consuming less energy. Reduced energy consumption and maintenance and replacement costs are achieved through the ability to dim or adjust lighting levels according to requirements.


Smart Workplace Communication Technology Insights


Based on communication technology, the Smart Workplace Market segmentation includes wired and wireless. The wireless category generated the most income. Thanks to wireless connectivity, employees can work from anywhere in the office without being restricted to particular areas. The ability to adapt workspaces to changing needs and facilitate collaborative work are all made possible by this flexibility. Access to reliable, fast internet is made possible by wireless networks in the office. Employee productivity and effective workflow are enhanced by ensuring they can connect their devices, access cloud-based applications, and collaborate without issues. Wireless smart workplaces frequently use intelligent hardware and software that facilitate seamless collaboration. Employees can easily share files, communicate, and collaborate in real-time using wireless connectivity and tools like video conferencing, instant messaging, and shared document platforms.


Figure 1: Smart Workplace Market, by Communication Technology, 2022 & 2032 (USD Billion)


Smart Workplace Market, by Communication Technology, 2022 & 2032


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Smart Workplace Regional Insights


By region, the study provides market insights into North America, Europe, Asia-Pacific and Rest of the World. The North American smart workplace market area will dominate this market, with significant technological advancements, the global market for smart workplaces. Additionally, the market is growing due to rising R&D investments and demand for smart infrastructure. The size of the smart workplace market is increased by the expanding automation and digitization across industries, which calls for more functionality and flexibility. Additionally, the value of the smart workplace market is rising due to the growing need to enhance consumer experiences.


Further, the major countries studied in the market report are The US, Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure 2: Smart Workplace Market SHARE BY REGION 2022 (USD Billion)


Smart Workplace Market SHARE BY REGION 2022


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Europe’s smart workplace market accounts for the second-largest market share. Market share growth in the region is accelerated by the widespread availability and expanding use of smart workplace solutions. Market revenues are being driven by small and medium-sized businesses' growing adoption of smart workplace tools. During the current decade, the European smart workplace market has the potential to generate sizable profits. Further, the German smart workplace market held the largest market share, and the UK was the fastest-growing market in the European region.


The Asia-Pacific Smart Workplace Market is expected to grow at the fastest CAGR from 2023 to 2032. The growing adoption of remote and hybrid working across various businesses and industry verticals is a major factor fueling market expansion. Due to the swift industrial growth in the region, India, China, and Japan hold significant market shares. By the end of the anticipated period, the APAC smart workplace market is expected to expand significantly. Moreover, China’s smart workplace market held the largest market share, and the Indian smart workplace market was the fastest-growing market in the Asia-Pacific region.


Smart Workplace Key Market Players & Competitive Insights


Leading market players are investing heavily in research and development in order to expand their product lines, which will help the smart workplace market grow even more. Market participants are also undertaking various strategic activities to expand their global footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, the smart workplace industry must offer cost-effective items.


Manufacturing locally to minimize operational costs is one of the key business tactics manufacturers use in the global smart workplace industry to benefit clients and increase the market sector. The smart workplace industry has offered some of the most significant advantages in recent years. Major players in the smart workplace market, including IBM (US), Siemens (Germany), Atos (France), Accenture (Ireland), Zensar (India), Schneider Electric (France), Honeywell International (US), Phillips Lighting Holding (Netherlands), ABB Ltd (Switzerland), Cisco Systems (US), Infosys (India) and others, are attempting to increase market demand by investing in research and development operations.


Cisco Systems (US), Networking giant Cisco Systems, Inc., more commonly known as Cisco, is an American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. In addition to other high-tech services and goods, Cisco develops, produces, and markets networking hardware, software, telecommunications equipment, and other items. With cutting-edge products like Webex, OpenDNS, Jabber, Duo Security, and Jasper, Cisco is a leader in specialized tech markets like the Internet of Things (IoT), domain security, videoconferencing, and energy management. With over $51 billion in annual revenue and close to 80,000 employees, Cisco is one of the biggest technology companies in the world, coming in at number 74 on the Fortune 100.


ABB Corporation is a multinational corporation headquartered in Zurich, Switzerland. It is a leading technology company specializing in the development and manufacture of robotics, energy and automation solutions for a variety of industries, including utilities, transportation and manufacturing. The company was established in 1988 as a result of the merger between the Swedish company ASEA, and the Swiss company Brown, Boveri & Cie. ABB operates in more than 100 countries and has approximately 110,000 employees worldwide. ABB's products include a range of industrial robots, such as the IRB 360 FlexPicker, for high-speed picking and packaging applications in the food, pharmaceutical and consumer goods industries. The company also manufactures power systems such as transformers and switchgear and offers a range of automation solutions, including control systems and software. In addition to focusing on technology, ABB is committed to sustainability and has set ambitious goals to reduce its environmental impact and increase the use of renewable energy in its operations. The company was also recognized for its efforts to promote diversity and inclusion in the workplace.


Key Companies in the smart workplace market include



  • IBM (US)

  • Siemens (Germany)

  • Atos (France)

  • Accenture (Ireland)

  • Zensar (India)

  • Schneider Electric (France)

  • Honeywell International (US)

  • Phillips Lighting Holding (Netherlands)

  • ABB Ltd (Switzerland)

  • Cisco Systems (US)

  • Infosys (India)


Smart Workplace Industry Developments


February 2022: A smart monitoring system is being created by researchers at the Indian Institute of Technology (IIT) Delhi to reduce workplace accidents. The team is creating a sophisticated monitoring system to assist in identifying and warning workers about hazardous conditions when working at heights. Developing a smart monitoring system will aid their efforts to ensure the workers' safety.


Smart Workplace Market Segmentation:


Smart Workplace Component Outlook




  • Software




  • Services




Smart Workplace Product Outlook




  • Smart Lighting




  • Security Systems




  • Energy Management System




  • HVAC Control Systems




Smart Workplace Communication Technology Outlook




  • Wired




  • Wireless




Smart Workplace Regional Outlook




  • North America








    • US




    • Canada








  • Europe








    • Germany




    • France




    • UK




    • Italy




    • Spain




    • Rest of Europe








  • Asia-Pacific




    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World




    • Middle East




    • Africa




    • Latin America





Report Attribute/Metric Details
Market Size 2022 USD 17.8 Billion
Market Size 2023 USD 165.2 Billion
Market Size 2032 USD 64.103 Billion
Compound Annual Growth Rate (CAGR) 15.30% (2023-2032)
Base Year 2022
Market Forecast Period 2023-2032
Historical Data 2018- 2022
Market Forecast Units Value (USD Billion)
Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
Segments Covered Component, Product, Communication Technology and Region
Geographies Covered North America, Europe, Asia Pacific, and the Rest of the World
Countries Covered The US, Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
Key Companies Profiled IBM (US), Siemens (Germany), Atos (France), Accenture (Ireland), Zensar (India), Schneider Electric (France), Honeywell International (US), Phillips Lighting Holding (Netherlands), ABB Ltd (Switzerland), Cisco Systems (US), Infosys (India)
Key Market Opportunities Artificial intelligence adoption in smart workplaces
Key Market Dynamics Rising demand for workplace flexibility and business agility


Frequently Asked Questions (FAQ) :

The Smart Workplace Market size was valued at USD 17.8 Billion in 2022.

The global market is projected to grow at a CAGR of 15.30% during the forecast period, 2023-2032.

North America had the largest share of the global market

The key players in the market are IBM (US), Siemens (Germany), Atos (France), Accenture (Ireland), Zensar (India), Schneider Electric (France), Honeywell International (US), Phillips Lighting Holding (Netherlands), ABB Ltd (Switzerland), Cisco Systems (US), Infosys (India).

The software dominated the market in 2022.

The smart lighting had the largest share in the global market.

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