Sales Force Automation Market Research Report- Global Forecast 2023

Global Sales Force Automation Market, By Software (The Software On-Premise Salesforce Automation System, Software-As-A-Service (SaaS) Salesforce Automation System, Cloud-Based Salesforce Automation System), By Organization Type (Small-Medium Scale Size Enterprise, Large Scale Enterprises), By End-Users- Forecast 2023

ID: MRFR/ICT/2759-HCR | February 2021 | Region: Global | 100 pages


Market Synopsis of Global Sales Force Automation Market:


Market Scenario:


The companies such as Microsoft Corporation (U.S.), NetSuite Inc. (U.S.), Oracle Corporation (U.S.), Salesforce.com Inc. (U.S.), SAP SE(Germany), are contributing the largest market revenue in providing of sales force automation solution across the world. The major players such as Microsoft Dynamics CRM Online and Salesforce.com went into the global strategic partnership in 2014. Sales Force Company is offering Software as a Services-only SFA solution that is ranging from mobile sales productivity apps to advanced analytics. While, Microsoft Dynamics CRM Online offers SFA product capabilities and SFA product vision to provide better solution to its customers.


The cloud based software is being widely used in sales force automation market. These software offers secure data storage which can be securely access and eliminates the overheads. This can offer the solution that can improve the sales and maintains the corporate sales process.


The company like Microsoft is already included Artificial Intelligence in this solution which can increase the sales and personalized services. The sale team uses these tools that are used as mobile friendly and allow the access to analytics, is being propelling the market growth in the forecast years.


The global sales force automation are bifurcated into software, organization type, application and region. The software on-premise Salesforce automation system, software-as-a-service (SaaS) Salesforce automation system, cloud-based Salesforce automation system and others. The organization type includes small-medium scale size enterprise, large scale enterprises and others. The end-users includes healthcare, automotive, media & entertainments, financial sector and others. The region includes North America, Europe, Asia Pacific and rest of the world.


The regional analysis of sales force automation market is being studied for region such as Asia pacific, North America, Europe and Rest of the World. North America is one of the leading region across the world in terms of market share in sales force automation due to the presence of the  major players and there invests in providing various customized solution that includes sales forecasting, call automation, proposal creation, product modeling, order management and others for the customer satisfactions .The sales force automation market in Europe region is expected to witness rapid growth in the forthcoming period. Whereas, Asia-Pacific countries like China, Japan and India is an emerging market for sales force automation market and expected  to be the highest CAGR in the coming years.


  
The global sales force automation market is expected to grow at USD ~8 Billion by 2023, at ~10% of CAGR between 2017 and 2023.


 
Global Sales Force Automation Market


Sales Force Automation Market
Segments
:


The global sales force automation market has been segmented on the basis of software, function organization type and region.


Global Sales Force Automation Market by Software:



  • On-premise Salesforce automation system

  • Software-as-a-service (SaaS) Salesforce automation system

  • Cloud-Based Salesforce automation system



Global Sales Force Automation
Market by Organization type:



  • Small-Medium Scale Size Enterprise

  • Large Scale Enterprises



Global Sales Force Automation
Market by End- Users:



  • Healthcare

  • Automotive

  • Media And Entertainments

  • Financial Sector

  • Others



Global Sales Force Automation
Market by Regions:



  • North America

  • Europe

  • APAC

  • Rest of the World



Key Players:


The prominent players in the global sales force automation market are – Aptean Software Company (U.S.),  Bullhorn Inc.(U.S.), Microsoft Corporation (U.S.), NetSuite Inc. (U.S.), Oracle Corporation (U.S.), Pegasystems Inc. (U.S.), Sage Group Plc. (U.K), Salesforce.com Inc. (U.S.), SAP SE(Germany), SugarCRM (U.S.), and Zoho Corporation (India) among others.



Intended Audience



  • Sales force automation manufacturing companies

  • Product sales and distribution companies

  • Government regulatory authorities

  • Sales force automation providers

  • Research and development companies

  • Market research and consulting firms

  • Solution providers

  • Technology standards organizations

  • Technology investors

  • System Integrators



TABLE OF CONTENTS

1 MARKET INTRODUCTION

1.1 INTRODUCTION

1.2 SCOPE OF STUDY

1.2.1 RESEARCH OBJECTIVE

1.2.2 ASSUMPTIONS

1.2.3 LIMITATIONS

1.3 MARKET STRUCTURE:

1.3.1 GLOBAL SALES FORCE AUTOMATION MARKET: BY SOFTWARE

1.3.2 GLOBAL SALES FORCE AUTOMATION MARKET: BY ORGANIZATION TYPE

1.3.3 GLOBAL SALES FORCE AUTOMATION MARKET: BY END- USERS

1.3.4 GLOBAL SALES FORCE AUTOMATION MARKET: BY REGION

2 RESEARCH METHODOLOGY

2.1 RESEARCH

2.2 PRIMARY RESEARCH

2.3 SECONDARY RESEARCH

2.4 FORECAST MODEL

3 MARKET DYNAMICS

3.1 INTRODUCTION

3.2 MARKET DRIVERS

3.3 MARKET CHALLENGES

3.4 MARKET OPPORTUNITIES

4 EXECUTIVE SUMMARY

5. MARKET FACTOR ANALYSIS

5.1 PORTER’S FIVE FORCES ANALYSIS

5.2 SUPPLY CHAIN ANALYSIS

6 GLOBAL SALES FORCE AUTOMATION MARKET

6.1 INTRODUCTION

6.2 MARKET STATISTICS

6.2.1 BY SOFTWARE

6.2.1.1 ON-PREMISE SALESFORCE AUTOMATION SYSTEM

6.2.1.2 SOFTWARE-AS-A-SERVICE (SAAS) SALESFORCE AUTOMATION SYSTEM

6.2.1.3 CLOUD-BASED SALESFORCE AUTOMATION SYSTEM

6.2.1.4 OTHERS


6.2.2 BY ORGANIZATION TYPE

6.2.2.1 SMALL-MEDIUM SCALE SIZE ENTERPRISE

6.2.2.2 LARGE SCALE ENTERPRISES


6.2.3 BY END- USERS

6.2.3.1 HEALTHCARE

6.2.3.2 AUTOMOTIVE

6.2.3.3 MEDIA AND ENTERTAINMENTS

6.2.3.4 FINANCIAL SECTOR

6.2.3.5 OTHERS


6.2.4 BY REGION

6.2.4.1 NORTH AMERICA

6.2.4.2 EUROPE

6.2.4.3 ASIA PACIFIC

6.2.4.4 REST OF THE WORLD


7 COMPANY PROFILES

7.1 APTEAN SOFTWARE COMPANY (U.S.)

7.2 BULLHORN INC. (U.S.)

7.3 MICROSOFT CORPORATION (U.S.)

7.4 NETSUITE INC. (U.S)

7.5 ORACLE CORPORATION (U.S.)

7.6 PEGASYSTEMS INC. (U.S)

7.7 SAGE GROUP PLC. (U.K)

7.8 SALESFORCE.COM INC. (U.S)

7.9 SAP SE (GERMANY)

7.10 SUGARCRM (U.S)

7.11 ZOHO CORPORATION (INDIA)

7.12 OTHERS


LIST OF TABLES

TABLE 1 SALES FORCE AUTOMATION MARKET, BY SOFTWARE

TABLE 2 SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE

TABLE 3 SALES FORCE AUTOMATION MARKET, BY END- USERS

TABLE 4 SALES FORCE AUTOMATION MARKET, BY REGION

TABLE 5 NORTH AMERICA SALES FORCE AUTOMATION MARKET, BY SOFTWARE

TABLE 6 NORTH AMERICA SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE

TABLE 7 NORTH AMERICA SALES FORCE AUTOMATION MARKET, BY APPLICATION

TABLE 8 NORTH AMERICA SALES FORCE AUTOMATION MARKET, BY REGION

TABLE 9 EUROPE SALES FORCE AUTOMATION MARKET, BY SOFTWARE

TABLE 10 EUROPE SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE

TABLE 11 EUROPE SALES FORCE AUTOMATION MARKET, BY END- USERS

TABLE 12 EUROPE SALES FORCE AUTOMATION MARKET, BY REGION

TABLE 13 U.K. SALES FORCE AUTOMATION MARKET, BY SOFTWARE

TABLE 14 U.K. SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE

TABLE 15 U.K. SALES FORCE AUTOMATION MARKET, BY END- USERS

TABLE 16 U.K. SALES FORCE AUTOMATION MARKET, BY REGION

TABLE 17 ASIA-PACIFIC SALES FORCE AUTOMATION MARKET, BY SOFTWARE

TABLE 18 ASIA-PACIFIC SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE

TABLE 19 ASIA-PACIFIC SALES FORCE AUTOMATION MARKET, BY END- USERS

TABLE 20 ASIA-PACIFIC SALES FORCE AUTOMATION MARKET, BY REGION

TABLE 21 REST OF WORLD SALES FORCE AUTOMATION MARKET, BY SOFTWARE

TABLE 22 REST OF WORLD SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE

TABLE 23 REST OF WORLD SALES FORCE AUTOMATION MARKET, BY END- USERS

TABLE 24 REST OF WORLD SALES FORCE AUTOMATION MARKET, BY REGION

LIST OF FIGURES

FIGURE 1 RESEARCH METHODOLOGY

FIGURE 2 SALES FORCE AUTOMATION MARKET: BY SOFTWARE (%)

FIGURE 3 SALES FORCE AUTOMATION MARKET: BY ORGANIZATION TYPE (%)

FIGURE 4 SALES FORCE AUTOMATION MARKET: BY END- USERS (%)

FIGURE 5 SALES FORCE AUTOMATION MARKET: BY REGION (%)

FIGURE 6 NORTH AMERICA SALES FORCE AUTOMATION MARKET, BY SOFTWARE (%)

FIGURE 7 NORTH AMERICA SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE (%)

FIGURE 8 NORTH AMERICA SALES FORCE AUTOMATION MARKET, BY END- USERS (%)

FIGURE 9 NORTH AMERICA SALES FORCE AUTOMATION MARKET, BY REGION (%)

FIGURE 10 EUROPE SALES FORCE AUTOMATION MARKET, BY SOFTWARE (%)

FIGURE 11 EUROPE SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE (%)

FIGURE 12 EUROPE SALES FORCE AUTOMATION MARKET, BY END- USERS (%)

FIGURE 13 EUROPE SALES FORCE AUTOMATION MARKET, BY REGION (%)

FIGURE 14 ASIA-PACIFIC SALES FORCE AUTOMATION MARKET, BY SOFTWARE (%)

FIGURE 15 ASIA-PACIFIC SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE (%)

FIGURE 16 ASIA-PACIFIC SALES FORCE AUTOMATION MARKET, BY END- USERS (%)

FIGURE 17 ASIA-PACIFIC SALES FORCE AUTOMATION MARKET, BY REGION (%)

FIGURE 18 ROW SALES FORCE AUTOMATION MARKET, BY SOFTWARE (%)

FIGURE 19 ROW SALES FORCE AUTOMATION MARKET, BY ORGANIZATION TYPE (%)

FIGURE 20 ROW SALES FORCE AUTOMATION MARKET, BY END- USERS (%)

FIGURE 21 ROW SALES FORCE AUTOMATION MARKET, BY REGION (%)