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    Outage Management System Market

    ID: MRFR/E&P/2029-HCR
    188 Pages
    Anshula Mandaokar
    October 2025

    Outage Management System Market Research Report Information By Type (Standalone OMS and Integrated OMS) By Application (Public Utility and Private Utility) By Component (Software System, Communication System) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) – Market Forecast Till 2035

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    Outage Management System Market Infographic
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    Outage Management System Market Summary

    As per Market Research Future Analysis, the Global Outage Management System Market was valued at USD 1.58 Billion in 2024 and is projected to reach USD 10.59 Billion by 2035, growing at a CAGR of 18.88% from 2025 to 2035. The market is driven by the increasing demand for reliable electricity supply and the need for efficient outage management solutions. The integration of advanced technologies such as AI and IoT is enhancing system capabilities, leading to improved customer communication and operational efficiency. The market is segmented into Standalone and Integrated OMS, with Integrated OMS dominating due to its advanced applications. Public utilities lead the application segment, driven by cost-effective solutions for outage management.

    Key Market Trends & Highlights

    The Outage Management System market is witnessing significant growth driven by technological advancements and increasing energy demands.

    • Market Size in 2024: USD 1.58 Billion; projected to reach USD 10.59 Billion by 2035.
    • CAGR from 2025 to 2035: 18.88%; driven by rising demand for outage management systems.
    • Public utilities dominate the market due to cost-effective solutions; private utilities are expected to grow rapidly.
    • North America holds the largest market share, with significant contributions from the US.

    Market Size & Forecast

    2024 Market Size USD 1.58 Billion
    2035 Market Size USD 10.59 Billion

    Major Players

    Key players include ABB Ltd., Oracle Corporation, Siemens AG, General Electric Company, and Westinghouse Electric Company.

    Outage Management System Market Trends

    Growing demand for outage management systems is driving the market growth.

    Market CAGR for outage management systems is being driven by the rising demand for outage management systems. The outage management system is widely utilized in electric distribution systems to help the restoration of power. The outage management system assists in generating valuable historical information, reporting it, and efficiently identifying and resolving outages.

    The outage management system also enhances the operational capabilities and communications and also significantly raises the pace of trouble analysis; this allows managers to come to better and faster decisions and thereby reducing dispatching bottlenecks that come during high-volume outage situations.

    The increasing requirement for a continuous and reliable electricity supply generates a need for a capable system to monitor and manage power distribution across the region. The outage management system is the whole package of solutions utilized by the power distribution and grid supervisors to identify outages, provide an alert, and restore power. Integrating interactive voice response capabilities in OMS facilitates automated and improved client communication to boost the satisfaction of customers.

    Therefore, utility companies are largely adopting an outage management system that will fulfill the increasing demand of customers. Currently, the utility industry is confronting concerns about excessive electricity consumption. The increasing concerns and awareness related to excessive power use cause power distributors to install OMS solutions.

    The wide communication infrastructure and informative dashboards are helping power distribution supervisors to get a valuable insight into data; these help in rapid and accurate decision-making. The integration of OMS with the supervisory control and data acquisition (SCADA) system allows the complete automation of overall OMS operations.

    The rising demand for energy consumption because of a growing population and rapid urbanization rate is boosting the growth of the market. This expansion in this way will require proper management and distribution of electricity to circumvent any kind of harmful hazards or accidents. The network management systems used beyond the control room to assist in restoring services to the customers and are getting popular in the market. Thus, driving the Outage Management System market revenue.

    The integration of advanced analytics and real-time data processing in outage management systems appears to enhance operational efficiency and customer satisfaction across utility sectors.

    U.S. Department of Energy

    Outage Management System Market Drivers

    Regulatory Compliance

    Regulatory compliance is a significant driver within the Global Outage Management System Market Industry. Governments worldwide are implementing stringent regulations to ensure reliable utility services and minimize outages. Compliance with these regulations necessitates the adoption of advanced outage management systems that can provide accurate reporting and analytics. As utilities strive to meet these regulatory requirements, the market is expected to grow substantially. The projected compound annual growth rate of 18.88% from 2025 to 2035 highlights the urgency for utilities to invest in systems that facilitate compliance and enhance operational transparency.

    Increasing Urbanization

    Increasing urbanization is a critical factor influencing the Global Outage Management System Market Industry. As urban populations expand, the demand for reliable utility services intensifies. Urban areas often face unique challenges, such as aging infrastructure and increased energy consumption, which can lead to more frequent outages. To address these challenges, utilities are investing in advanced outage management systems that can effectively monitor and manage outages in real-time. This trend is likely to drive the market's growth, as utilities seek to enhance their service reliability amidst growing urban demands.

    Market Growth Projections

    The Global Outage Management System Market Industry is poised for substantial growth, with projections indicating a market value of 10.6 USD Billion by 2035. This growth trajectory is supported by a compound annual growth rate of 18.88% from 2025 to 2035. The increasing reliance on technology for outage management, coupled with the need for improved service reliability, suggests a robust future for the industry. Utilities are likely to continue investing in advanced systems that enhance their operational capabilities and customer satisfaction.

    Technological Advancements

    Technological advancements play a pivotal role in shaping the Global Outage Management System Market Industry. Innovations such as artificial intelligence, machine learning, and big data analytics enable utilities to predict outages and optimize resource allocation. These technologies facilitate proactive maintenance, which is crucial for minimizing service disruptions. The anticipated growth of the market to 10.6 USD Billion by 2035 reflects the increasing integration of these technologies. Utilities that leverage these advancements can enhance their operational capabilities, leading to improved service delivery and reduced operational costs.

    Rising Demand for Reliability

    The Global Outage Management System Market Industry experiences a growing demand for reliability in utility services. As consumers increasingly rely on uninterrupted power supply, utilities are compelled to adopt advanced outage management systems to enhance service reliability. This trend is underscored by the projected market value of 1.58 USD Billion in 2024, indicating a robust investment in technologies that facilitate real-time monitoring and rapid response to outages. Utilities that implement these systems can significantly reduce downtime, thereby improving customer satisfaction and operational efficiency.

    Integration of Smart Grid Technologies

    The integration of smart grid technologies is transforming the Global Outage Management System Market Industry. Smart grids facilitate real-time data exchange between utilities and consumers, enabling more efficient outage management. This integration allows for quicker identification of outages and more effective communication with customers. As utilities increasingly adopt smart grid technologies, the demand for sophisticated outage management systems is expected to rise. The combination of smart grids and outage management systems is likely to enhance operational efficiency and customer engagement, further propelling market growth.

    Market Segment Insights

    Outage Management System Type Insights

    The Outage Management System market segmentation, based on type, includes Standalone OMS and Integrated OMS. The integrated OMS segment dominated the market, accounting for the largest market revenue. This is due to the inclination toward advanced applications, like Advanced Distribution Management Systems (ADMS). The smart grid deployments, system upgradation, and replacement projects are anticipated to fuel the market of integrated OMS.

    Outage Management System Application Insights

    The Outage Management System market segmentation, based on application, includes public utilities and private utilities. The public utilities category dominates the market due to the provision of outage management systems at reasonable costs when compared to private utilities. The private utilities category is anticipated to increase at a rapid rate throughout the forecast period due to the rise in investment for smart grid technologies such as DMS and ADMS. This segment is anticipated to create new revenue for the outage management system market.

    Source: Primary Research, Secondary Research, Market Research Future Database, and Analyst Review

    Get more detailed insights about Outage Management System Market

    Regional Insights

    By region, the study gives market insights into North America, Europe, Asia-Pacific, and the Rest of the World. The North American Outage Management System market area dominates this market, owing to an increase in the restoration of power and reducing the crew management costs and outage costs with easy-to-generate historical statistics. The US is the largest conferer to the outage management system market in the North American region.

    Further, the main countries studied in the market report are The US, Canada, German, France, the UK, Italy, Spain, China, South Korea, Japan, India, Australia, and Brazil.

    Figure 2: Outage Management System Market Share By Region 2022 (USD Billion)

    Outage Management System Market Share By Region

    Source: Primary Research, Secondary Research, Market Research Future Database, and Analyst Review

    Europe's Outage Management System market accounts for the second-largest market share because of the increasing demand for digitally enabled grids, and need to save and restore electricity, and the progressive approach towards advanced technology. Further, the German Outage Management System market held the largest market share, and the UK Outage Management System market was the fastest-growing market in the European region.

    The Asia-Pacific Outage Management System Market is expected to grow at the rapid CAGR from 2023 to 2032. This is due to the powerful economic growth and governmental initiative for smart infrastructure development and rapid urbanization & industrialization. Moreover, China’s Outage Management System market held the largest market share, and the Indian Outage Management System market was the rapid-growing market in the Asia-Pacific region.

    Key Players and Competitive Insights

    Leading market players are investing heavily in research and development in order to spread their product lines, which will help the Outage Management System market grow even more. Market participants are also undertaking a various strategic activities to expand their footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. To expand and survive in a more competitive and rising market climate, the Outage Management System industry must offer cost-effective items.

    Manufacturing locally to minimize operational costs is one of the key business tactics used by manufacturers in the Outage Management System industry to benefit clients and increase the market sector. In recent years, the Outage Management System industry has offered some of the most significant advantages to the restoration of energy.

    Major players in the Outage Management System market, including ABB Ltd., Utilities Kingston, Gainesville Regional Utilities, Oracle Corporation, Westinghouse Electric Company, General Electric Company, Siemens AG, CGI Group, Advanced Control Systems Inc., Intergraph Corporation, S&C Electric Company, and others, are attempting to increase market demand by investing in research and development operations.

    Westinghouse Electric Company is the leader in supplying safe and innovative nuclear technology. The company was formed in 1911with the original company name, George Westinghouse's Westinghouse Electric; the company provides their utility customers across the world with the most reliable, nuclear fuel, plant automation, dependable nuclear power plants, and operating plant products and services that focus on safety and sustainability.

    In June 2022, Westinghouse Electric Company LLC, a US-based nuclear power and outage management company, acquired BHI Energy, Inc for an undisclosed amount. With this acquisition, Westinghouse Electric Company LLC focuses on strengthening its capability to provide the nuclear operating fleet by offering new standards in outage and maintenance efficiencies.

    Oracle Corporation an America-based multinational computer technology corporation headquartered in Texas. The company provides organizations across the world with computing infrastructure and software to innovate. The company provides business leaders with a modern application that assists them to in innovating, and attain sustainable growth.

    In May 2021, Oracle corporation started the utilization of outage management beyond the control room to the desktop devices with internet access, where the storm management employers can efficiently work to respond to staff and release crews from anywhere, which will save time in restoring service to the customers.

    Key Companies in the Outage Management System Market market include

    Industry Developments

    March 2020:ABB Ltd. Announced its new ABB Ability Outage Management System 2.0. this system utilizes AI and ML to enhance outage detection and restoration.

    February 2019:The new outage management system (OMS) has been executed by Utilities Kingston. In this system, they have aimed to enhance communication and address power outages.

    January 2018:The Florida-based municipal electric utility company,' Gainesville Regional Utilities, has opted for Open Systems International, Inc. To provide an outage management system (OMS) for restoring their existing legacy system.

    In March 2023:IoT Communications & Data Analytics company Probus Smart Things Private Limited raised $3 million from US-based Family Office and Unicorn India Ventures. The company develops solutions for outage management, energy management, and operations management.

    Existing investors took part in the round as well. Through the development of integrated hardware and software solutions, Probus assists utility providers in digitizing their distribution grid and gaining complete network visibility. Electricity distribution utilities are able to implement distribution grid analytics thanks to a strong IOT solution.

    June 2023: Westinghouse made its outage management services for nuclear power plants become larger by adding remote monitoring and AI-driven diagnostics. This development is expected to improve safety and efficiency in managing outages of nuclear facilities.

    Owensboro Municipal Utilities said in June 2023 that it will use a text messaging service to inform customers about power outages and, as such, send an SMS notification about electricity availability around the corner. In addition, such information should be provided through SMS or MMS messages containing explanations why there is no power at a given point. The report from the system will then be immediately forwarded to the employees themselves for review.

    April 2022: Siemens launched its Spectrum Power 7 platform with advanced OMS functionalities included. As a result, utilities are enabled through this platform to deal with complex grid operations conveniently while leveraging cutting-edge data analytics and automation technologies, leading to quicker response times during outages.

    January 2022: Oracle has introduced updates for its Utility Network Management System incorporating AI for better prediction and management of power outrages. The upgrades also include better real-time analytics as well as cloud integration, enabling faster responses to blackouts by most utilities.

    November 2021: ABB released its new ABB Ability™ Outage Management System (OMS)4.0, featuring advanced AI/ML algorithms that improve detection and resolution efficiencies for outages. This update aims at improving predictive maintenance and reducing downtime.

    In March 2021, ABB Ltd announced its new ABB Ability Outage Management System 2.0, using AI and ML for outage detection and restoration.

    Future Outlook

    Outage Management System Market Future Outlook

    The Outage Management System Market is projected to grow at 18.88% CAGR from 2025 to 2035, driven by technological advancements, increasing demand for reliability, and regulatory support.

    New opportunities lie in:

    • Develop AI-driven predictive analytics tools for proactive outage management. Expand cloud-based solutions to enhance scalability and accessibility for utilities. Invest in IoT integration to improve real-time monitoring and response capabilities.

    By 2035, the Outage Management System Market is expected to be robust, reflecting substantial growth and innovation.

    Market Segmentation

    Outage Management System Type Outlook

    • Standalone OMS
    • Integrated OMS

    Outage Management System Regional Outlook

    • {"North America"=>["US"
    • "Canada"]}
    • {"Europe"=>["Germany"
    • "France"
    • "UK"
    • "Italy"
    • "Spain"
    • "Rest of Europe"]}
    • {"Asia-Pacific"=>["China"
    • "Japan"
    • "India"
    • "Australia"
    • "South Korea"
    • "Rest of Asia-Pacific"]}
    • {"Rest of the World"=>["Middle East"
    • "Africa"
    • "Latin America"]}

    Outage Management System Component Outlook

    • Software System
    • Communication System

    Outage Management System Application Outlook

    • Public Utility
    • Private Utility

    Report Scope

    Attribute/MetricDetails
    Market Size 2024USD 1.58 Billion
    Market Size 203510.59 (Value (USD Billion))
    Compound Annual Growth Rate (CAGR)18.88% (2025 - 2035)
    Base Year2024
    Market Forecast Period2025 - 2035
    Historical Data2018- 2022
    Market Forecast UnitsValue (USD Billion)
    Report CoverageRevenue Forecast, The Market Competitive Landscape, Growth Factors, and Trends
    Segments CoveredType, Application, and Region
    Geographies CoveredNorth America, Europe, Asia Pacific, and the Rest of the World
    Countries CoveredThe US, Canada, German, France, UK, Italy, Spain, China, South Korea, Japan, India, Australia, and Brazil
    Key Companies ProfiledABB Ltd., Utilities Kingston, Gainesville Regional Utilities, Oracle Corporation, Westinghouse Electric Company, General Electric Company, Siemens AG, CGI Group, Advanced Control Systems Inc., Intergraph Corporation, S&C Electric Company  
    Key Market Opportunities· Increase in new product launches and rising investment by the government in R&D.
    Key Market Dynamics· Increase in demand for the outage management system.
    Market Size 20251.88 (Value (USD Billion))

    Market Highlights

    Author
    Anshula Mandaokar
    Team Lead - Research

    Anshula Mandaokar holds an academic degree in Chemical Engineering and has been contributing to the field for more than 5 years. She has expertise in Market Research and Business Consulting and serves as a Team Lead for a reputed Market Research firm under the Chemicals and Materials domain spectrum. She has worked on multiple projects, generating explicit results in a quick turnaround time. Her understanding of data interpretation justifies her role as a leader.

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    FAQs

    How much is the Outage Management System market?

    The Outage Management System market size was valued at USD 1.3 Billion in 2023.

    What is the growth rate of the Outage Management System market?

    The Outage Management System market is foreseen to grow at a CAGR of 18.88% during the forecast period, 2024-2032.

    Which region held largest market share in the Outage Management System market?

    North America had largest share of the Outage Management System market

    Who are the key players in the Outage Management System market?

    The key players in Outage Management System market are ABB Ltd., Utilities Kingston, Gainesville Regional Utilities, Oracle Corporation, Westinghouse Electric Company, General Electric Company, Siemens AG, CGI Group, Advanced Control Systems Inc., Intergraph Corporation, and S&C Electric Company.

    Which type led the Outage Management System market?

    The integrated OMS category dominated the market in 2022.

    Which application had largest market share in the Outage Management System market?

    The public utilities had the largest share in the Outage Management System market.

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