1 Executive Summary
2 Market Introduction
2.1 Definition 20
2.2 Scope Of The Study 20
2.3 Market Structure 20
3 Market Insights
4 Research Methodology
4.1 Research Process 25
4.2 List Of Assumptions 29
4.3 Forecast Model 29
5 Market Dynamics
5.1 Introduction 31
5.2 Drivers 32
5.2.1 Reduction In The Cost Of Enterprise Infrastructure 32
5.2.2 Improvement In Business Process Operational Efficiency And Reliability 32
5.3 Restraints 33
5.3.1 Increasing Need For Regulatory Compliance Across Different Regions 33
5.4 Challenges 34
5.4.1 Migration From Existing IT Infrastructure To Cloud 34
5.5 Opportunities 34
5.5.1 Growing Advancement In Internet Of Things, And 5G Technologies 34
5.6 Managed Services Framework 35
5.7 Porter’s Five Forces Model 36
5.7.1 Threat Of New Entrants 36
5.7.2 Bargaining Power Of Suppliers 36
5.7.3 Bargaining Power Of Buyers 37
5.7.4 Threat Of Substitutes 37
5.7.5 Intensity Of Rivalry 37
6 Global Managed Services Market, By Service Type
6.1 Overview 39
6.1.1 Cloud Services 40
6.1.1.1 Cloud Migration Services 40
6.1.1.2 Cloud Brokerage Services 40
6.1.1.3 Cloud Service Orchestration 40
6.1.2 Managed Data Center Services 41
6.1.2.1 Monitoring Services 41
6.1.2.2 Change Management Service 41
6.1.2.3 Others 41
6.1.3 Managed Security Services 42
6.1.3.1 Identity And Access Management Services 42
6.1.3.2 Vulnerability Services 42
6.1.3.3 Threat Detection Monitoring Services 43
6.1.3.4 Incident Response Services 43
6.1.3.5 Others 43
6.1.4 Managed Collaboration Services 44
6.1.4.1 Unified Contact Center 44
6.1.4.2 Unified Communications 44
6.1.4.3 Others 44
6.1.5 Managed Mobility Services 45
6.1.5.1 Mobile Device Management 45
6.1.5.2 Application Lifecycle Management 45
6.1.5.3 Expense Management 45
6.1.6 Network Services And Testing 46
6.1.6.1 Implementation Service 46
6.1.6.2 Operation Services 46
6.1.6.3 Design Services 46
6.1.7 Others 47
6.1.7.1 BSS/OSS Managed Service 47
6.1.7.2 Data And Information Management 47
7 Global Managed Services Market, By Organization Size
7.1 Overview 49
7.1.1 Large Enterprises 49
7.1.2 SMEs 50
8 Global Managed Services Market, By Vertical
8.1 Overview 52
8.1.1 BFSI 53
8.1.2 IT & Telecommunication 53
8.1.3 Retail And E-Commerce 53
8.1.4 Healthcare 53
8.1.5 Industrial/Manufacturing 54
8.1.6 Energy And Utilities 54
8.1.7 Education & Research 54
8.1.8 Others 54
9 Global Managed Services Market, By Region
9.1 Introduction 56
9.2 North America 57
9.2.1 US 63
9.2.2 Canada 66
9.2.3 Mexico 70
9.3 Europe 74
9.3.1 UK 81
9.3.2 Germany 84
9.3.3 Rest Of Europe 88
9.3.4 France 91
9.4 Asia-Pacific 95
9.4.1 China 101
9.4.2 Japan 104
9.4.3 India 108
9.4.4 Rest Of Asia-Pacific 111
9.5 Rest Of The World 115
9.5.1 South America 121
9.5.2 The Middle East & Africa 124
10 Competitive Landscape
10.1 Competitive Landscape Overview 129
10.2 Market Share Analysis 129
11 Company Profiles
11.1 Accenture Plc. 132
11.1.1 Company Overview 132
11.1.2 Financial Overview 133
11.1.3 Product/Solutions/Services Offered 133
11.1.4 Key Developments 134
11.1.5 SWOT Analysis 135
11.1.6 Key Strategies 135
11.2 Cisco Systems, Inc. 136
11.2.1 Company Overview 136
11.2.2 Financial Overview 136
11.2.3 Products/Solutions/Services Offered 137
11.2.4 Key Developments 138
11.3 Amdocs Limited. 139
11.3.1 Company Overview 139
11.3.2 Financial Overview 139
11.3.3 Products/Solutions/Services Offered 140
11.3.4 Key Developments 140
11.3.5 SWOT Analysis 141
11.3.6 Key Strategies 141
11.4 Unisys Corporation. 142
11.4.1 Company Overview 142
11.4.2 Financial Overview 142
11.4.3 Products/Solutions/Services Offered 143
11.4.4 Key Developments 144
11.4.5 SWOT Analysis 144
11.4.6 Key Strategies 144
11.5 NTT DATA Corporation. 145
11.5.1 Company Overview 145
11.5.2 Financial Overview 145
11.5.3 Products/Solutions/Services Offered 146
11.5.4 Key Developments 146
11.5.5 SWOT Analysis 146
11.5.6 Key Strategies 146
11.6 Telefonaktiebolaget LM Ericsson. 147
11.6.1 Company Overview 147
11.6.2 Financial Overview 147
11.6.3 Products/Solutions/Service Offered 148
11.6.4 Key Developments 148
11.6.5 SWOT Analysis 149
11.6.6 Key Strategies 149
11.7 Atos SE. 150
11.7.1 Company Overview 150
11.7.2 Financial Overview 150
11.7.3 Products/Solutions/Services Offered 151
11.7.4 Key Developments 151
11.7.5 SWOT Analysis 151
11.7.6 Key Strategies 151
11.8 Huawei Technologies Co. Ltd 152
11.8.1 Company Overview 152
11.8.2 Financial Overview 152
11.8.3 Products/Solutions/Services Offered 153
11.8.4 Key Developments 153
11.8.5 SWOT Analysis 153
11.8.6 Key Strategies 153
11.9 IBM Corporation 154
11.9.1 Company Overview 154
11.9.2 Financial Overview 154
11.9.3 Products/Solutions/Services Offered 155
11.9.4 Key Developments 155
11.9.5 SWOT Analysis 156
11.9.6 Key Strategies 156
11.10 DXC Technology Company 157
11.10.1 Company Overview 157
11.10.2 Financial Overview 157
11.10.3 Products/Solutions/Services Offered 158
11.10.4 Key Developments 158
11.10.5 SWOT Analysis 159
11.10.6 Key Strategies 159
11.11 Fujitsu 160
11.11.1 Company Overview 160
11.11.2 Financial Overview 160
11.11.3 Products/Solutions/Services Offered 161
11.11.4 Key Developments 161
11.11.5 SWOT Analysis 161
11.11.6 Key Strategies 161
12 Appendix
12.1 Discussion Blueprint 163
13 List Of Tables
TABLE 1 MARKET SYNOPSIS 18
TABLE 2 LIST OF ASSUMPTIONS 29
TABLE 3 GLOBAL MANAGED SERVICES MARKET, BY SERVICE TYPE, 2020-2027 (USD BILLION) 39
TABLE 4 GLOBAL MANAGED SERVICES MARKET, BY CLOUD SERVICES, 2020-2027 (USD BILLION) 40
TABLE 5 GLOBAL MANAGED SERVICES MARKET, BY MANAGED DATA CENTER SERVICES, 2020-2027 (USD BILLION) 41
TABLE 6 GLOBAL MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES, 2020-2027 (USD BILLION) 42
TABLE 7 GLOBAL MANAGED SERVICES MARKET, BY MANAGED COLLABORATION SERVICES, 2020-2027 (USD BILLION) 44
TABLE 8 GLOBAL MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2020-2027 (USD BILLION) 45
TABLE 9 GLOBAL MANAGED SERVICES MARKET, BY NETWORK SERVICES AND TESTING, 2020-2027 (USD BILLION) 46
TABLE 10 GLOBAL MANAGED SERVICES MARKET, BY OTHERS, 2020-2027 (USD BILLION) 47
TABLE 11 GLOBAL MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2020-2027 (USD BILLION) 49
TABLE 12 GLOBAL MANAGED SERVICES MARKET, BY VERTICAL, 2020-2027 (USD BILLION) 52
TABLE 13 GLOBAL MANAGED SERVICES MARKET, BY REGION, 2020-2027 (USD BILLION) 56
TABLE 14 NORTH AMERICA: MANAGED SERVICES MARKET, BY COUNTRY, 2020-2027 (USD BILLION) 58
TABLE 15 NORTH AMERICA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2020-2027 (USD BILLION) 59
TABLE 16 NORTH AMERICA: MANAGED SERVICES MARKET, BY CLOUD SERVICES, 2020-2027 (USD BILLION) 59
TABLE 17 NORTH AMERICA: MANAGED SERVICES MARKET, BY MANAGED DATA CENTER SERVICES, 2020-2027 (USD BILLION) 59
TABLE 18 NORTH AMERICA: MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES, 2020-2027 (USD BILLION) 60
TABLE 19 NORTH AMERICA: MANAGED SERVICES MARKET, BY MANAGED COLLABORATION SERVICES, 2020-2027 (USD BILLION) 60
TABLE 20 NORTH AMERICA: MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2020-2027 (USD BILLION) 60
TABLE 21 NORTH AMERICA: MANAGED SERVICES MARKET, BY NETWORK SERVICES AND TESTING, 2020-2027 (USD BILLION) 61
TABLE 22 NORTH AMERICA: MANAGED SERVICES MARKET, BY OTHERS, 2020-2027 (USD BILLION) 61
TABLE 23 NORTH AMERICA: MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2020-2027 (USD BILLION) 62
TABLE 24 NORTH AMERICA: MANAGED SERVICES MARKET, BY VERTICAL, 2020-2027 (USD BILLION) 62
TABLE 25 US: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2020-2027 (USD BILLION) 63
TABLE 26 US: MANAGED SERVICES MARKET, BY CLOUD SERVICES, 2020-2027 (USD BILLION) 63
TABLE 27 US: MANAGED SERVICES MARKET, BY MANAGED DATA CENTER SERVICES, 2020-2027 (USD BILLION) 63
TABLE 28 US: MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES, 2020-2027 (USD BILLION) 64
TABLE 29 US: MANAGED SERVICES MARKET, BY MANAGED COLLABORATION SERVICES, 2020-2027 (USD BILLION) 64
TABLE 30 US: MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2020-2027 (USD BILLION) 64
TABLE 31 US: MANAGED SERVICES MARKET, BY NETWORK SERVICES AND TESTING, 2020-2027 (USD BILLION) 65
TABLE 32 US: MANAGED SERVICES MARKET, BY OTHERS, 2020-2027 (USD BILLION) 65
TABLE 33 US: MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2020-2027 (USD BILLION) 65
TABLE 34 US: MANAGED SERVICES MARKET, BY VERTICAL, 2020-2027 (USD BILLION) 66
TABLE 35 CANADA: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2020-2027 (USD BILLION) 66
TABLE 36 CANADA: MANAGED SERVICES MARKET, BY CLOUD SERVICES, 2020-2027 (USD BILLION) 67
TABLE 37 CANADA: MANAGED SERVICES MARKET, BY MANAGED DATA CENTER SERVICES, 2020-2027 (USD BILLION) 67
TABLE 38 CANADA: MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES, 2020-2027 (USD BILLION) 67
TABLE 39 CANADA: MANAGED SERVICES MARKET, BY MANAGED COLLABORATION SERVICES, 2020-2027 (USD BILLION) 68
TABLE 40 CANADA: MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2020-2027 (USD BILLION) 68
TABLE 41 CANADA: MANAGED SERVICES MARKET, BY NETWORK SERVICES AND TESTING, 2020-2027 (USD BILLION) 68
TABLE 42 CANADA: MANAGED SERVICES MARKET, BY OTHERS, 2020-2027 (USD BILLION) 69
TABLE 43 CANADA: MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2020-2027 (USD BILLION) 69
TABLE 44 CANADA: MANAGED SERVICES MARKET, BY VERTICAL, 2020-2027 (USD BILLION) 69
TABLE 45 MEXICO: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2020-2027 (USD BILLION) 70
TABLE 46 MEXICO: MANAGED SERVICES MARKET, BY CLOUD SERVICES, 2020-2027 (USD BILLION) 70
TABLE 47 MEXICO: MANAGED SERVICES MARKET, BY MANAGED DATA CENTER SERVICES, 2020-2027 (USD BILLION) 70
TABLE 48 MEXICO: MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES, 2020-2027 (USD BILLION) 71
TABLE 49 MEXICO: MANAGED SERVICES MARKET, BY MANAGED COLLABORATION SERVICES, 2020-2027 (USD BILLION) 71
TABLE 50 MEXICO: MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2020-2027 (USD BILLION) 71
TABLE 51 MEXICO: MANAGED SERVICES MARKET, BY NETWORK SERVICES AND TESTING, 2020-2027 (USD BILLION) 72
TABLE 52 MEXICO: MANAGED SERVICES MARKET, BY OTHERS, 2020-2027 (USD BILLION) 72
TABLE 53 MEXICO: MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2020-2027 (USD BILLION) 72
TABLE 54 MEXICO: MANAGED SERVICES MARKET, BY VERTICAL, 2020-2027 (USD BILLION) 73
TABLE 55 EUROPE: MANAGED SERVICES MARKET, BY COUNTRY, 2020-2027 (USD BILLION) 75
TABLE 56 EUROPE: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2020-2027 (USD BILLION) 76
TABLE 57 EUROPE: MANAGED SERVICES MARKET, BY CLOUD SERVICES, 2020-2027 (USD BILLION) 77
TABLE 58 EUROPE: MANAGED SERVICES MARKET, BY MANAGED DATA CENTER SERVICES, 2020-2027 (USD BILLION) 77
TABLE 59 EUROPE: MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES, 2020-2027 (USD BILLION) 77
TABLE 60 EUROPE: MANAGED SERVICES MARKET, BY MANAGED COLLABORATION SERVICES, 2020-2027 (USD BILLION) 78
TABLE 61 EUROPE: MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2020-2027 (USD BILLION) 78
TABLE 62 EUROPE: MANAGED SERVICES MARKET, BY NETWORK SERVICES AND TESTING, 2020-2027 (USD BILLION) 78
TABLE 63 EUROPE: MANAGED SERVICES MARKET, BY OTHERS, 2020-2027 (USD BILLION) 79
TABLE 64 EUROPE: MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2020-2027 (USD BILLION) 79
TABLE 65 EUROPE: MANAGED SERVICES MARKET, BY VERTICAL, 2020-2027 (USD BILLION) 80
TABLE 66 UK: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2020-2027 (USD BILLION) 81
TABLE 67 UK: MANAGED SERVICES MARKET, BY CLOUD SERVICES, 2020-2027 (USD BILLION) 81
TABLE 68 UK: MANAGED SERVICES MARKET, BY MANAGED DATA CENTER SERVICES, 2020-2027 (USD BILLION) 81
TABLE 69 UK: MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES, 2020-2027 (USD BILLION) 82
TABLE 70 UK: MANAGED SERVICES MARKET, BY MANAGED COLLABORATION SERVICES, 2020-2027 (USD BILLION) 82
TABLE 71 UK: MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2020-2027 (USD BILLION) 82
TABLE 72 UK: MANAGED SERVICES MARKET, BY NETWORK SERVICES AND TESTING, 2020-2027 (USD BILLION) 83
TABLE 73 UK: MANAGED SERVICES MARKET, BY OTHERS, 2020-2027 (USD BILLION) 83
TABLE 74 UK: MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2020-2027 (USD BILLION) 83
TABLE 75 UK: MANAGED SERVICES MARKET, BY VERTICAL, 2020-2027 (USD BILLION) 84
TABLE 76 GERMANY: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2020-2027 (USD BILLION) 84
TABLE 77 GERMANY: MANAGED SERVICES MARKET, BY CLOUD SERVICES, 2020-2027 (USD BILLION) 85
TABLE 78 GERMANY: MANAGED SERVICES MARKET, BY MANAGED DATA CENTER SERVICES, 2020-2027 (USD BILLION) 85
TABLE 79 GERMANY: MANAGED SERVICES MARKET, BY MANAGED SECURITY SERVICES, 2020-2027 (USD BILLION) 85
TABLE 80 GERMANY: MANAGED SERVICES MARKET, BY MANAGED COLLABORATION SERVICES, 2020-2027 (USD BILLION) 86
TABLE 81 GERMANY: MANAGED SERVICES MARKET, BY MANAGED MOBILITY SERVICES, 2020-2027 (USD BILLION) 86
TABLE 82 GERMANY: MANAGED SERVICES MARKET, BY NETWORK SERVICES AND TESTING, 2020-2027 (USD BILLION) 86
TABLE 83 GERMANY: MANAGED SERVICES MARKET, BY OTHERS, 2020-2027 (USD BILLION) 87
TABLE 84 GERMANY: MANAGED SERVICES MARKET, BY ORGANIZATION SIZE, 2020-2027 (USD BILLION) 87
TABLE 85 GERMANY: MANAGED SERVICES MARKET, BY VERTICAL, 2020-2027 (USD BILLION) 87
TABLE 86 REST OF EUROPE: MANAGED SERVICES MARKET, BY SERVICE TYPE, 2020-2027 (USD BILLION) 88
TABLE 87 REST OF EUROPE: MANAGED SERVICES MARKET, BY CLOUD SERVICES, 2020-2027 (USD BILLION) 88
