India Retail Analytics Market Research Report By Component Type (services, solutions) and By Organization Size (large enterprises, small and medium enterprises)-Forecast to 2035
ID: MRFR/ICT/56394-HCR | 200 Pages | Author: Aarti Dhapte| July 2025
As per MRFR analysis, the India Retail Analytics Market Size was estimated at 149.44 (USD Million) in 2023.The India Retail Analytics Market is expected to grow from 171.5(USD Million) in 2024 to 883.2 (USD Million) by 2035. The India Retail Analytics Market CAGR (growth rate) is expected to be around 16.067% during the forecast period (2025 - 2035).
Key India Retail Analytics Market Trends Highlighted
A number of important market factors are propelling the notable expansion of the retail analytics market in India. One of the main causes is the growing use of mobile devices and the prevalence of e-commerce platforms in the nation.
Online shopping is becoming increasingly popular in India, which encourages retailers to use advanced analytics to better analyze customer behavior and enhance the customer experience.
Additionally, merchants are being encouraged to invest in analytical tools that can help with inventory management, sales forecasting, and tailored marketing as a result of the government's focus on digital transformation through programs like Digital India.
The combination of machine learning and artificial intelligence technology is one area of opportunity to investigate in this sector. Retailers can use these tools to make data-driven decisions and streamline their operations.
Big data from multiple sources is becoming more widely available, which enables companies to improve their strategies and customize their products to match the changing needs of Indian customers. Furthermore, the continuous transition to omnichannel shopping includes the requirement for strong analytics to integrate online and offline consumer interactions.
Recent trends show increased interest in loyalty programs and customer involvement that use data to improve customisation. In order to predict trends and enhance their products, retailers are attempting more and more to comprehend consumer preferences using social media insights and purchase histories.
Consumer trust is increased as a result of shops adopting better privacy procedures in response to growing data security awareness. All things considered, the way the Indian retail industry is developing due to these factors makes a strong case for more analytics usage in a range of retail sectors.
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
India Retail Analytics Market Drivers
Growing E-commerce Sector in India
The rapid expansion of the e-commerce sector in India significantly drives the India Retail Analytics Market. As per the Ministry of Commerce and Industry, the e-commerce sector in India is projected to reach approximately USD 188 billion by 2025. This growth is fueled by increasing internet penetration and smartphone adoption, enabling consumers to shop online more conveniently.
Established e-commerce companies such as Flipkart and Amazon India leverage retail analytics to understand consumer behavior, optimize inventory management, and personalize marketing efforts, contributing to their market dominance.
Furthermore, the increasing number of digital payment options has facilitated smooth transactions, enhancing the overall shopping experience and emphasizing the need for comprehensive analytics solutions to track sales trends and customer preferences.
Increase in Consumer Spending
Rising disposable incomes in India are contributing to increasing consumer spending, thereby propelling the India Retail Analytics Market. According to the Reserve Bank of India, household consumption expenditure is expected to grow at a rate of approximately 7% annually until 2025.
This surge in spending power particularly amongst the middle-class population has led retailers to adopt analytics tools to optimize pricing strategies, inventory levels, and product assortments. Supermarket chains like Reliance Retail are actively employing retail analytics to identify trends and enhance customer engagement, ensuring that they meet evolving consumer demands and preferences.
Technological Advancements in Retail
The adoption of advanced technologies in the retail sector is significantly driving the growth of the India Retail Analytics Market. The implementation of technologies such as Artificial Intelligence (AI) and Machine Learning (ML) allows retailers to analyze large datasets efficiently, uncover insights about customer behavior, and improve decision-making.
The National Association of Software and Service Companies reported that the Indian AI market is expected to grow to USD 7.8 billion by 2025, boosting the demand for retail analytics solutions. Retailers like Tata Group and Future Group are utilizing these technologies to enhance customer experiences and streamline operations, ensuring competitiveness in the market.
India Retail Analytics Market Segment Insights
Retail Analytics Market Component Type Insights
The India Retail Analytics Market is experiencing significant growth, primarily driven by advancements in technology and increasing data generation across various retail channels. In this context, the Component Type segment plays a critical role, with a focus on two main areas: services and solutions.
Services encompass a variety of offerings, including consulting, implementation, and support, which are vital for businesses looking to leverage analytics effectively. These services enable retailers to transform raw data into actionable insights, assisting them in optimizing inventory management, enhancing customer experiences, and effectively personalizing marketing strategies.
On the other hand, solutions refer to the software and tools that facilitate advanced analytics capabilities, including data visualization, predictive analytics, and real-time reporting. These solutions are essential for retailers aiming to gain a competitive edge in the dynamic Indian market by enabling data-driven decision-making.
As the adoption of retail analytics continues to rise in India, the Component Type segment stands out as a key growth driver. Retailers are increasingly recognizing the value of these services and solutions in enhancing operational efficiency and driving revenue growth.
This segment not only addresses immediate business needs but also lays the foundation for long-term strategic planning, ultimately contributing to the overall advancement of the India Retail Analytics Market.
Furthermore, the demand for integrated solutions that combine both analytics and actionable insights is likely to shape the future landscape of this market, reflecting the necessity for a holistic approach to retail analytics.
With a growing emphasis on data security and privacy regulations in India, the importance of reliable and compliant services becomes even more pronounced, as retailers must navigate these challenges while harnessing the power of analytics.
In summary, as the India Retail Analytics Market continues to evolve, the Component Type segment, particularly through its dual focus on services and solutions, is set to play an increasingly influential role in shaping the industry's future dynamics and fostering innovation.
Source: Primary Research, Secondary Research, MRFR Database and Analyst Review
Retail Analytics Market Organization Size Insights
The India Retail Analytics Market is shaped significantly by the Organization Size, consisting of large enterprises and small and medium enterprises. Large enterprises tend to dominate the landscape due to their substantial budgets and extensive data resources, allowing them to leverage advanced analytics tools for improved decision-making and customer engagement.
These organizations often invest heavily in technology and infrastructure, leading to a more sophisticated understanding of market trends and consumer behavior. Conversely, small and medium enterprises represent a rapidly growing segment within the market, increasingly recognizing the value of data analytics to compete against larger players.
With the rise of affordable analytics solutions, these businesses can implement cost-effective strategies to drive sales and enhance operational efficiency.
A key driving force in the India Retail Analytics Market is the surge in e-commerce and digitalization, which encourages both large and smaller enterprises to adopt analytics for optimizing inventory, enhancing customer experiences, and personalizing marketing efforts.
This growing demand offers significant opportunities for innovation and advancement in the analytics industry, thus contributing to the overall market expansion. Overall, the diversity in organization size reflects varying approaches and capabilities in utilizing retail analytics, contributing to a dynamic and evolving marketplace.
India Retail Analytics Market Key Players and Competitive Insights
The India Retail Analytics Market has been witnessing significant growth owing to the increasing demand for data-driven decision-making processes among retailers. The competitive landscape is shaped by various factors such as technology advancements, the rising prevalence of e-commerce, and an emphasis on improving customer experiences.
As organizations aim to optimize their inventory management, supply chain processes, and customer relationship management, the complexity of retail operations demands robust analytics solutions. The market features a mix of established organizations and emerging players, each striving to offer innovative analytics tools to enhance operational efficiencies and drive profitability.
With the digital transformation sweeping across the retail sector, companies are keen to leverage predictive analytics, customer insights, and business intelligence to gain a competitive edge.
Microsoft has established a strong presence in the India Retail Analytics Market by leveraging its technological prowess in cloud computing, artificial intelligence, and data analytics. The company offers a suite of solutions designed specifically for retailers, which include advanced data management tools, machine learning capabilities, and integrated business intelligence platforms.
Microsoft’s strengths lie in its extensive cloud infrastructure, particularly with Microsoft Azure, which allows for scalable data storage and analytics services tailored to the unique needs of Indian retailers.
Furthermore, the company offers seamless integration with other enterprise applications, enabling retailers to streamline operations and enhance customer engagement through advanced analytics. Microsoft's commitment to innovation and continuous development of tailored solutions ensures it remains a formidable player in the market.
Fractal Analytics has carved a niche in the India Retail Analytics Market by focusing on providing AI and analytics solutions that empower retailers to make data-driven decisions. The company is known for its expertise in advanced customer analytics and machine learning applications, which are critical for understanding consumer behavior and optimizing marketing strategies.
Fractal Analytics has built a strong portfolio of products and services catering to various retail needs, including demand forecasting, pricing optimization, and customer segmentation. The company has strengthened its market presence through strategic partnerships and collaborations, enhancing its capabilities to deliver comprehensive solutions.
Additionally, Fractal Analytics has gained recognition for its successful mergers and acquisitions, allowing it to expand its technology stack and expertise further. The company’s strengths in harnessing analytics for personalized shopping experiences and operational efficiencies position it as a significant player in the evolving landscape of Indian retail analytics.
Key Companies in the India Retail Analytics Market Include
India Retail Analytics Market Developments
The India Retail Analytics Market has witnessed significant developments recently, emphasizing the growing importance of data-driven decision-making in retail. In October 2023, Infosys launched a new retail analytics platform aimed at enhancing customer engagement through layered data insights, positioning itself competitively in the market alongside established players like Microsoft and IBM.
Concurrently, Fractal Analytics expanded its capabilities by developing advanced AI-driven tools that enable retailers to predict and respond to consumer trends more effectively, highlighting the increasing reliance on predictive analytics.
Furthermore, in September 2023, Wipro acquired a leading analytics firm to bolster its data analytics portfolio, reflecting a trend of consolidation among top firms like Accenture and Tata Consultancy Services.
In terms of market growth, the Indian retail analytics sector has seen an annual growth rate of over 25% since 2021, driven by increased adoption of cloud technologies and the growing demand for real-time analytics solutions.
Major companies such as SAP and Cognizant continue to innovate and expand their services, contributing positively to the overall market landscape. These developments indicate a robust trajectory for the Indian retail analytics ecosystem, emphasizing the crucial role of analytics in shaping retail strategies.
India Retail Analytics Market Segmentation Insights
Retail Analytics Market Component Type Outlook
Retail Analytics Market Organization Size Outlook
Report Attribute/Metric Source: | Details |
MARKET SIZE 2023 | 149.44(USD Million) |
MARKET SIZE 2024 | 171.5(USD Million) |
MARKET SIZE 2035 | 883.2(USD Million) |
COMPOUND ANNUAL GROWTH RATE (CAGR) | 16.067% (2025 - 2035) |
REPORT COVERAGE | Revenue Forecast, Competitive Landscape, Growth Factors, and Trends |
BASE YEAR | 2024 |
MARKET FORECAST PERIOD | 2025 - 2035 |
HISTORICAL DATA | 2019 - 2024 |
MARKET FORECAST UNITS | USD Million |
KEY COMPANIES PROFILED | Microsoft, Fractal Analytics, SAS Institute, Infosys, IBM, Accenture, Wipro, Tata Consultancy Services, Quantiphi, Oracle, SAP, Tredence, Cognizant, BRIDGEi2i, Mu Sigma |
SEGMENTS COVERED | Component Type, Organization Size |
KEY MARKET OPPORTUNITIES | Advanced customer insights, Inventory optimization solutions, Personalized shopping experiences, Integration of AI technologies, Real-time data analytics tools |
KEY MARKET DYNAMICS | growing e-commerce adoption, increasing data availability, demand for personalized experiences, rising competition among retailers, advancements in analytics technology |
COUNTRIES COVERED | India |
Frequently Asked Questions (FAQ) :
The India Retail Analytics Market is expected to be valued at 171.5 million USD in 2024.
By 2035, the market is anticipated to reach a valuation of 883.2 million USD.
The market is expected to grow at a CAGR of 16.067 percent during the forecast period from 2025 to 2035.
The services segment is projected to reach 426.5 million USD by 2035.
The solutions segment is expected to be valued at 456.7 million USD by 2035.
Major players in the market include Microsoft, Fractal Analytics, SAS Institute, Infosys, and IBM.
The market presents opportunities driven by increased adoption of data-driven decision-making and digital transformation.
Challenges include data privacy concerns and the need for skilled personnel in analytics.
Key applications include inventory management, customer segmentation, and sales forecasting.
The current global economic scenario influences investments and customer behavior, affecting market dynamics.
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