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Digital Intelligence Platform Market Size

ID: MRFR//3428-HCR | 100 Pages | Author: Shubham Munde| May 2024

A multitude of market dynamics are shaping the Digital Intelligence Platform (DIP) industry, which is seeing significant growth. The growing need for cutting-edge analysis and corporate intelligence systems is a key driver. Different firms are realizing the need of using digital intelligence to gain valuable insights from massive databases. Business tasks are becoming more complex and require continual autonomous guidance, driving this request.

Fast invention is another critical DIP market factor. Computerized reasoning, AI (ML), and huge data analysis are advancing, and companies need vast digital intelligence systems to coordinate them. DIPs' ability to handle these cutting-edge advances is crucial to their acceptance as companies try to stay ahead in a competitive market.

Additionally, the global trend toward digital transformation is crucial to DIP industry growth. Organizations are using digitalization to improve efficiency, save costs, and improve customer service. In this unique situation, DIPs provide information aggregation, analysis, and perception to help firms make educated decisions and adapt to the changing digital landscape.

Rising information breaches and digital threats also drive digital intelligence platform use. Associations are prioritizing network security as sensitive data grows. DIPs help enterprises protect their critical data with advanced threat detection and prevention.

Market rules and consistency requirements also shape the DIP market. With information security requirements becoming increasingly strict worldwide, companies must invest in digital intelligence tools to ensure compliance. DIPs must provide safe and pleasant arrangements to gain the trust of managed ventures including money, medical treatment, and media communications.

The DIP market is also affected by the growing importance of customer experience (CX). Companies are realizing they need to understand customer behavior and preferences to provide personalized and engaging experiences. With their advanced analysis and customer service skills, DIPs help companies analyze massive amounts of data to boost customer loyalty and trust.

Market competition is rising, and companies are using DIPs to gain an edge. These platforms are essential tools for companies trying to overcome their competitors because they encourage innovation, simplify operations, and improve company performance.

Covered Aspects:

Report Attribute/Metric Details

Digital Intelligence Platform Market Overview


Digital intelligence platforms are used to obtain real time business insights. They provide competitive differentiation and increasing customer retention activity. Digital intelligence platforms make use of data management tools, which are responsible for collecting, storing, and managing digital data of the consumers, which can be used for analyzing customer behavior to identify holistic behavior of customers.


Technology giants such as Adobe Systems, IBM, SAS Institute, Evergage, Google, Inc., Mixpanel, Optimizely, Webtrekk GmbH, New Relic, and Localytics are some of the major players in the digital intelligence platform market. SAS Institute is regarded as a strong performer among the vendors of digital intelligence platforms. The company focuses on providing digital intelligence platforms for small as well as large enterprises. Whereas, increasing need for optimizing digital experiences across various touch points is another major factor responsible for the growth of digital intelligence platform market.


Increasing demand for mobile applications and growing popularity of e-commerce and online shopping are other major factors driving the growth of the global digital intelligence platform market. Furthermore, increasing awareness regarding tracking customer transactions, recording sales, and obtaining customer insights to make better business decisions in real time is boosting the growth of the market. Increasing user base on social media is another major factor driving the growth of the global digital intelligence platform market. Moreover, with the help of web analytics, companies can analyze customer behavior and feedback obtained to drive customer-centric business decisions.


The global digital intelligence platform market has been segmented on the basis of component, touch point, organization size, and vertical. The touch point segment is further classified into mobile, social media, email, web, kiosk, company website, and others. However, the mobile touch point segment is expected to hold the major share of the market owing to the increasing adoption of mobile devices and their increasing importance in making purchase decisions by consumers. Whereas, the company websites segment is expected to grow at the highest rate during the forecast period owing to the ease at which consumer data can be collected from company websites. High adoption of contactless payments is one of major factors driving the growth of the global digital intelligence platform market.


The North American region holds the largest share of the market across the globe followed by Europe, and Asia Pacific region. The U.S. and Canada are dominating the North American market due to rising technological enhancements and increasing adoption of digital intelligence platforms and server-cloud enabled digital intelligence platforms in the region. The region also has a well-established infrastructure, which allows faster implementation of advanced technologies. Additionally, the growing use of NFC enabled mobile devices for different purposes is another major factor driving the growth of the digital intelligence platform market in the region.


The global digital intelligence platform market is expected to grow at a CAGR of approximately 17.90% during the forecast period 2022-2030.


Digital Intelligence Platform Market Key Players 


Some of the prominent players in the global digital intelligence platform market are:



  • Adobe Systems (U.S.)

  • IBM (U.S.)

  • Evergage (U.S.)

  • Google, Inc. (U.S.)

  • Mixpanel (U.S.)

  • SAS Institute (U.S.)

  • Optimizely (U.S.)

  • Webtrekk GmbH (Germany)

  • New Relic (U.S.)

  • Localytics (U.S.)

  • Cxense (Norway)


Market Segments 


The global digital intelligence platform market is segmented by component, touch point, organization size, and vertical. Based on the component, the market is segmented into energy optimization, analytics and data management. Based on the touch point, the market is segmented into mobile, social media, email, web, kiosk, company website, and others. Based on the organization size, the market is segmented into small and medium enterprises, and large enterprises. Whereas, based on the vertical, the market is segmented into BFSI, healthcare, IT and telecommunication, retail and e-commerce, travel, public sector, and others.


Regional Analysis 


The global digital intelligence platform market is studied for Asia Pacific, North America, Europe, and Rest of the World. North America is estimated to account for the largest share of the market, whereas Europe is projected to grow at the fastest rate during the forecast period. The North American market growth is attributed to technological advancements and increased adoption of mobile devices enabled with cloud based services across various industry verticals.

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