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    Crowdsourced Testing Market

    ID: MRFR/ICT/6818-HCR
    141 Pages
    Aarti Dhapte
    October 2025

    Crowdsourced Testing Market Research Report: Information By Type (Functional Testing, Security Testing, Usability Testing, Localization Testing And Others), By Platform (Mobile Based, Web-Based And Others), Organization Size (Large Enterprises, Small & Medium Enterprises), Vertical (BFSI, IT & Telecommunication, Retail and Consumer Goods, Healthcare & Life Sciences, Media & Entertainment And Others) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast Till 2035.

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    Crowdsourced Testing Market Summary

    As per MRFR analysis, the Crowdsourced Testing Market Size was estimated at 2.206 USD Billion in 2024. The Crowdsourced Testing industry is projected to grow from 2.433 USD Billion in 2025 to 6.485 USD Billion by 2035, exhibiting a compound annual growth rate (CAGR) of 10.3 during the forecast period 2025 - 2035.

    Key Market Trends & Highlights

    The Crowdsourced Testing Market is experiencing robust growth driven by technological advancements and evolving user expectations.

    • The market is witnessing increased adoption of agile methodologies, enhancing the efficiency of testing processes.
    • Diverse tester demographics are contributing to a broader range of insights and perspectives in testing outcomes.
    • AI-driven testing solutions are emerging, indicating a shift towards more automated and intelligent testing frameworks.
    • The growing demand for quality assurance and the cost-effectiveness of crowdsourced testing are major drivers, particularly in North America and the Asia-Pacific region, with functional testing being the largest segment and security testing the fastest-growing.

    Market Size & Forecast

    2024 Market Size 2.206 (USD Billion)
    2035 Market Size 6.485 (USD Billion)
    CAGR (2025 - 2035) 10.3%

    Major Players

    Applause (US), Testbirds (DE), Rainforest QA (US), uTest (US), Crowdtest (IT), Global App Testing (GB), Bugcrowd (US), UserTesting (US)

    Crowdsourced Testing Market Trends

    The Crowdsourced Testing Market is currently experiencing a notable evolution, driven by the increasing demand for high-quality software and applications. Organizations are recognizing the value of leveraging diverse user perspectives to enhance product quality and user experience. This approach not only accelerates the testing process but also allows for the identification of issues that may not be apparent through traditional testing methods. As technology continues to advance, the integration of crowdsourced testing into development cycles appears to be becoming a standard practice, reflecting a shift towards more agile methodologies. Moreover, the rise of remote work and The Crowdsourced Testing. Companies are now able to tap into a vast pool of testers from various geographical locations, which enriches the testing process with varied insights and experiences. This trend suggests that organizations are increasingly prioritizing flexibility and adaptability in their testing strategies. As the market evolves, it is likely that new tools and platforms will emerge, enhancing the efficiency and effectiveness of crowdsourced testing initiatives, thereby solidifying its role in the software development lifecycle.

    Increased Adoption of Agile Methodologies

    The Crowdsourced Testing Market is witnessing a growing trend towards the adoption of agile methodologies. Organizations are increasingly integrating crowdsourced testing into their agile frameworks, allowing for continuous feedback and rapid iterations. This shift enables teams to respond swiftly to user needs and market changes, enhancing overall product quality.

    Diverse Tester Demographics

    A notable trend within the Crowdsourced Testing Market is the emphasis on diverse tester demographics. Companies are recognizing the importance of including testers from various backgrounds, cultures, and experiences. This diversity not only enriches the testing process but also ensures that products are more inclusive and accessible to a broader audience.

    Emergence of AI-Driven Testing Solutions

    The Crowdsourced Testing Market is also seeing the emergence of AI-driven testing solutions. These technologies are being utilized to streamline the testing process, automate repetitive tasks, and analyze large volumes of data. The integration of artificial intelligence is likely to enhance the efficiency and accuracy of crowdsourced testing efforts.

    The increasing complexity of software applications and the demand for rapid deployment are driving organizations to adopt crowdsourced testing as a viable solution to enhance quality assurance processes.

    U.S. Department of Commerce

    Crowdsourced Testing Market Drivers

    Increased Focus on User Experience

    The Crowdsourced Testing Market is significantly influenced by the heightened focus on user experience. In an era where customer satisfaction is paramount, organizations are keen to ensure that their software products meet user expectations. Crowdsourced testing allows for real-world feedback from actual users, providing invaluable insights into usability and functionality. This user-centric approach is becoming increasingly vital as companies strive to differentiate themselves in competitive markets. The emphasis on user experience is expected to drive the demand for crowdsourced testing services, as businesses recognize the importance of delivering high-quality, user-friendly applications.

    Growing Demand for Quality Assurance

    The Crowdsourced Testing Market is experiencing a notable surge in demand for quality assurance services. As businesses increasingly rely on software applications, the need for rigorous testing has become paramount. Companies are recognizing that traditional testing methods may not suffice in identifying all potential issues. This has led to a shift towards crowdsourced testing, where diverse groups of testers can provide varied insights. According to recent estimates, the market for quality assurance services is projected to reach substantial figures, indicating a robust growth trajectory. This trend suggests that organizations are willing to invest in comprehensive testing solutions to enhance user experience and satisfaction.

    Expansion of Mobile and Web Applications

    The rapid expansion of mobile and web applications is a significant driver of the Crowdsourced Testing Market. With the increasing reliance on digital platforms for various services, the demand for thorough testing of these applications has surged. Crowdsourced testing offers a practical solution, enabling companies to tap into a diverse pool of testers who can evaluate applications across different devices and environments. This is particularly important as users expect seamless performance regardless of the platform. The growth in mobile and web applications is anticipated to continue, thereby fueling the need for effective testing solutions that crowdsourced testing can provide.

    Cost-Effectiveness of Crowdsourced Testing

    One of the compelling drivers of the Crowdsourced Testing Market is the cost-effectiveness associated with this approach. Organizations are increasingly seeking ways to optimize their testing budgets while maintaining high standards of quality. Crowdsourced testing offers a flexible and scalable solution, allowing companies to access a wide pool of testers without the overhead costs of maintaining an in-house team. This model not only reduces expenses but also accelerates the testing process, enabling faster time-to-market for software products. As businesses continue to prioritize cost efficiency, the adoption of crowdsourced testing is likely to rise, further propelling market growth.

    Technological Advancements in Testing Tools

    Technological advancements are playing a crucial role in shaping the Crowdsourced Testing Market. The emergence of sophisticated testing tools and platforms has made it easier for organizations to implement crowdsourced testing strategies. These tools facilitate seamless collaboration between testers and developers, enhancing the overall efficiency of the testing process. Furthermore, innovations such as automated testing and AI-driven analytics are being integrated into crowdsourced testing frameworks, providing deeper insights and faster results. As technology continues to evolve, it is likely that the crowdsourced testing landscape will become more dynamic, attracting more businesses to adopt this approach.

    Market Segment Insights

    By Type: Functional Testing (Largest) vs. Security Testing (Fastest-Growing)

    The Crowdsourced Testing Market is characterized by various segments, with Functional Testing taking the lead due to its widespread use across many industries. Functional Testing accounts for a significant portion of the market as it ensures that products meet the required specifications and performance criteria. In contrast, Security Testing is gaining ground rapidly as organizations increasingly focus on protecting their applications and systems from vulnerabilities, reflecting a shift towards prioritizing security in the development lifecycle. The growth trends within these segments indicate a rising demand for comprehensive testing solutions. The emphasis on maintaining and improving user experience is driving more businesses to adopt Functional Testing. Meanwhile, rising cyber threats and regulatory requirements are propelling Security Testing to the forefront, establishing it as the fastest-growing segment in the market. These trends illustrate the dynamic nature of crowdsourced testing, where adaptability to market needs is crucial for success.

    Functional Testing (Dominant) vs. Localization Testing (Emerging)

    Functional Testing remains the dominant force in the Crowdsourced Testing Market as it meticulously checks for the accuracy and reliability of software applications against functional requirements. Its established presence is underscored by widespread adoption across diverse sectors including e-commerce, healthcare, and finance, where meeting specifications is non-negotiable. Conversely, Localization Testing emerges as a critical segment, focusing on adapting applications for specific regional markets. With globalization increasingly penetrating the technology sphere, companies are realizing the importance of ensuring that their products resonate with local languages and cultures. This adaptation not only enhances user satisfaction but also expands market reach, positioning Localization Testing as a valuable asset for brands looking to succeed in international environments.

    By Platform: Mobile Based (Largest) vs. Web-Based (Fastest-Growing)

    The Crowdsourced Testing Market exhibits a diverse platform distribution, prominently featuring Mobile Based services, which command the majority share. This segment has captivated a broad user base, largely due to the proliferation of mobile applications and the growing reliance on mobile platforms for daily operations. Web-Based platforms, while currently smaller in market share, are experiencing rapid adoption, thus contributing to a dynamic competitive landscape within the market.

    Mobile Based (Dominant) vs. Web-Based (Emerging)

    Mobile Based platforms stand as the dominant segment within the Crowdsourced Testing Market, bolstered by the immense growth in mobile app development and usage. This segment leverages the ubiquity of smartphones and ensures extensive testing capabilities across various devices. It supports an extensive range of applications, from gaming to enterprise tools, focusing on real-time feedback and effective bug tracking. Conversely, Web-Based platforms are rapidly emerging, driven by the increasing necessity for comprehensive online solutions. This segment benefits from adaptive testing environments that cater to diverse user needs, enhancing website and application performance analytics. Both platforms play a crucial role, ensuring product reliability and superior user experiences in a competitive online marketplace.

    By Organization Size: Large Enterprises (Largest) vs. Small & Medium Enterprises (Fastest-Growing)

    In the Crowdsourced Testing Market, the distribution of market share is significantly skewed in favor of large enterprises, which dominate the landscape due to their abundant resources and extensive testing requirements. These organizations utilize crowdsourced testing to streamline their processes, reduce time to market, and enhance product quality, which further solidifies their position within the market. Conversely, small and medium enterprises (SMEs) are witnessing a rapid increase in their market share as they adopt agile methodologies and digital solutions. Their unique ability to quickly adapt to changing customer needs is enabling them to leverage crowdsourced testing effectively, thus catering to their diverse product offerings.

    Large Enterprises (Dominant) vs. Small & Medium Enterprises (Emerging)

    Large enterprises are characterized by their established brands, substantial budgets, and complex product portfolios, which necessitate comprehensive testing solutions. They typically prioritize thoroughness over speed, utilizing crowdsourced testing to mitigate risks associated with product launches. In contrast, small and medium enterprises are emerging players in the market, driven by their agility and innovative approaches. They are increasingly turning to crowdsourced testing to achieve cost-effective solutions and faster feedback cycles, enabling them to compete with larger players. This adaptability, combined with the rising demand for specialized testing services, positions SMEs as a dynamic force within the Crowdsourced Testing Market, poised for growth.

    By Vertical: BFSI (Largest) vs. IT & Telecommunication (Fastest-Growing)

    In the Crowdsourced Testing Market, the BFSI sector holds the largest share, as financial institutions increasingly rely on testing solutions to ensure security and compliance. Meanwhile, the IT & Telecommunication sector is witnessing rapid growth, driven by the rise of agile methodologies and the need for continuous software integration and delivery. Other segments, such as Retail and Consumer Goods, Healthcare & Life Sciences, and Media & Entertainment, also contribute to the market but to a lesser extent, focusing on enhancing user experience and ensuring high-quality digital applications. The growth trends within these verticals highlight a shift towards more digital and connected solutions in BFSI and IT & Telecommunication. Factors driving this change include the increasing complexity of software applications and the demand for rapid deployments in a competitive landscape. As the Crowdsourced Testing Market matures, organizations are prioritizing quality assurance and end-user satisfaction, particularly in the fastest-growing segments, which are becoming critical for business success.

    BFSI: Dominant vs. IT & Telecommunication: Emerging

    The BFSI segment stands out as the dominant force in the Crowdsourced Testing Market, attributed to its rigorous regulatory frameworks and the inherent need for reliable software solutions to maintain consumer trust. Institutions in this sector leverage crowdsourced testing to enhance security measures and create seamless banking experiences. On the other hand, IT & Telecommunication emerges as a rapidly growing segment, propelled by innovations in technology and the necessity for rapid testing cycles to keep up with market demands. Companies in this arena are increasingly adopting crowdsourced testing to harness vast pools of testers, enabling them to deliver robust applications swiftly while maintaining high quality. This dual dynamic underscores the evolving landscape of the Crowdsourced Testing Market, where both established and emerging parameters are crucial.

    Get more detailed insights about Crowdsourced Testing Market

    Regional Insights

    By Region, the study provides the market insights into North America, Europe, Asia-Pacific and Rest of the World. North America is predicted to hold a substantial share over the forecast period, owing to the fast use of sophisticated technologies such as cloud computing. The North American government is aiding crowdsourced testing service providers in implementing successful crowdsourced testing solutions. North America is a technological hub. As a result, the government has established tight criteria for security crowdsourcing testing services.

    Further, the major countries studied in the market report are The U.S., Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.

    Figure 3: CROWDSOURCED TESTING MARKET SHARE BY REGION 2022 (%)

    CROWDSOURCED TESTING MARKET SHARE BY REGION/

    Source: Secondary Research, Primary Research, Market Research Future Database and Analyst Review

    Europe crowdsourced testing market accounts for the second-largest market share due to the region's early embrace of new technology and the availability of crowdsourced testing service providers. Further, the German crowdsourced testing market held the largest market share, and the UK crowdsourced testing market was the fastest growing market in the European region

    The Asia-Pacific Crowdsourced Testing Market is expected to grow at the fastest CAGR from 2023 to 2030. This is due of the expanding IT sector in countries such as China, Japan, and India. Moreover, China’s crowdsourced testing market held the largest market share, and the Indian crowdsourced testing market was the fastest growing market in the Asia-Pacific region.

    For instance, Americans are actively pursuing a physically active lifestyle and are becoming more health concerned. The expansion and growth of the industry have been aided by an increase in the number of health clubs and fitness facilities across the nation.

    Key Players and Competitive Insights

    Leading market players are extensively spending in R&D to develop their product offerings, which will assist the crowdsourced testing market grow even more. Market participants are also engaging in a number of strategic initiatives to grow their worldwide presence, with significant market developments including new product launches, contractual agreements, mergers and acquisitions, increased investments, and collaboration with other organizations. To grow and survive in a more competitive and increasing market climate, the crowdsourced testing industry must provide cost-effective products.

    Producing locally to reduce operational costs is one of the most important business strategies employed by manufacturers in the worldwide crowdsourced testing industry to serve clients and expand the market sector. During recent years, the crowdsourced testing industry has provided some of the most significant benefits to medicine. Test birds are a major player in the crowdsourced testing industry. The applause test IO Synack by Cobalt Labs Crowdsourced Testing Quality Flatworld Solutions Rainforest App Testing QA Infotech Infosys and others are committed to reduce their production costs. On the other side, they endeavor to give customers with better-equipped merchandise.

    They also want to broaden the applications of crowdsourced testing.

    Nomura Research Institute, Ltd. (NRI) is a component of the Nomura Group and Japan's largest economic research and consultancy organization. The company was founded in 1965 and presently employs over 13,000 employees. It has 10 Japanese subsidiaries and many international companies in India, New York City, Dallas, London, Seoul, Shanghai, Beijing, Hong Kong, Moscow, Taipei, the Philippines, Singapore, Bangkok, and Jakarta. In May 2021, Nomura Research Institute, Ltd. has announced the acquisition of SQA Holdco Pty Ltd, the parent company of Planit Test Management Solutions Pty Ltd. Planit was a market leader in crowdsourced testing.

    Infosys Ltd is a Indian information technology corporation that specializes in business consulting, information technology, and outsourcing. The company was established in Pune and has its headquarters in Bangalore. According to the Forbes 2000 list, Infosys is the second-biggest Indian IT business, after Tata Consultancy Services, in terms of revenue in 2020, and the 602nd largest public company in the world. In February 2020, Infosys partnered with Applause App Quality, a crowdsourced testing service provider. The collaboration would assist Infosys in developing end-to-end testing services for its clients.

    The collaboration would strengthen Applause's ability to provide clients with high-quality digital testing services. Furthermore, the firms will ensure that Infosys clients' digital experiences are re-validated by actual customers and highly verified testers before new features are released to the market, hence increasing their clients' customer satisfaction ratings.

    Key Companies in the Crowdsourced Testing Market market include

    Industry Developments

    • Q2 2024: Testlio raises $12M Series B to expand its crowdsourced software testing platform Testlio, a leading crowdsourced testing company, announced a $12 million Series B funding round to accelerate product development and expand its global tester network.
    • Q1 2024: Applause Announces Partnership with Microsoft to Enhance App Quality Through Crowdsourced Testing Applause, a major crowdsourced testing provider, entered a strategic partnership with Microsoft to integrate its testing services into Microsoft’s developer ecosystem.
    • Q2 2024: Global App Testing Appoints New CEO to Drive Next Phase of Growth Global App Testing, a crowdsourced QA platform, announced the appointment of a new CEO to lead the company’s expansion and innovation strategy.
    • Q3 2024: Testbirds Launches AI-Powered Test Case Generation for Crowdsourced Testing Testbirds, a European crowdsourced testing firm, launched a new AI-powered feature that automates test case generation, aiming to improve testing efficiency for clients.
    • Q2 2024: uTest expands operations with new testing center in India uTest, a prominent crowdsourced testing platform, opened a new facility in Bangalore, India, to support its growing client base and enhance service delivery in the APAC region.
    • Q1 2025: Crowd4Test Secures Major Contract with European Fintech Firm Crowd4Test, a crowdsourced software testing provider, announced it has won a multi-year contract to provide QA services for a leading European fintech company.
    • Q2 2025: Testlio Acquires QAonDemand to Broaden Crowdsourced Testing Capabilities Testlio acquired QAonDemand, a move aimed at expanding its service offerings and increasing its global tester community.
    • Q1 2024: Applause Launches Accessibility Testing Suite for Digital Products Applause introduced a new accessibility testing suite, leveraging its global crowd to help companies meet digital accessibility standards.
    • Q3 2024: Testbirds Partners with SAP to Deliver Enhanced Crowdsourced Testing for Enterprise Clients Testbirds announced a partnership with SAP to provide integrated crowdsourced testing solutions for SAP’s enterprise software customers.
    • Q2 2024: Global App Testing Raises $10M Series A to Accelerate International Expansion Global App Testing secured $10 million in Series A funding to support its international growth and further develop its crowdsourced testing platform.

    Future Outlook

    Crowdsourced Testing Market Future Outlook

    The Crowdsourced Testing Market is projected to grow at a 10.3% CAGR from 2024 to 2035, driven by increasing demand for quality assurance and rapid software development cycles.

    New opportunities lie in:

    • Expansion into emerging markets with localized testing services.
    • Development of AI-driven testing tools to enhance efficiency.
    • Partnerships with educational institutions for talent sourcing and training.

    By 2035, the market is expected to solidify its position as a critical component of software development.

    Market Segmentation

    Crowdsourced Testing Market Type Outlook

    • Functional Testing
    • Security Testing
    • Usability Testing
    • Localization Testing
    • Others

    Crowdsourced Testing Market Platform Outlook

    • Mobile Based
    • Web-Based
    • Others

    Crowdsourced Testing Market Vertical Outlook

    • BFSI
    • IT & Telecommunication
    • Retail and Consumer Goods
    • Healthcare & Life Sciences
    • Media & Entertainment
    • Others

    Crowdsourced Testing Market Organization Size Outlook

    • Large Enterprises
    • Small & Medium Enterprises

    Report Scope

    MARKET SIZE 20242.206(USD Billion)
    MARKET SIZE 20252.433(USD Billion)
    MARKET SIZE 20356.485(USD Billion)
    COMPOUND ANNUAL GROWTH RATE (CAGR)10.3% (2024 - 2035)
    REPORT COVERAGERevenue Forecast, Competitive Landscape, Growth Factors, and Trends
    BASE YEAR2024
    Market Forecast Period2025 - 2035
    Historical Data2019 - 2024
    Market Forecast UnitsUSD Billion
    Key Companies ProfiledMarket analysis in progress
    Segments CoveredMarket segmentation analysis in progress
    Key Market OpportunitiesIntegration of artificial intelligence enhances efficiency and accuracy in the Crowdsourced Testing Market.
    Key Market DynamicsRising demand for agile software development drives growth in crowdsourced testing, enhancing quality assurance and user experience.
    Countries CoveredNorth America, Europe, APAC, South America, MEA

    Market Highlights

    Author
    Aarti Dhapte
    Team Lead - Research

    She holds an experience of about 6+ years in Market Research and Business Consulting, working under the spectrum of Information Communication Technology, Telecommunications and Semiconductor domains. Aarti conceptualizes and implements a scalable business strategy and provides strategic leadership to the clients. Her expertise lies in market estimation, competitive intelligence, pipeline analysis, customer assessment, etc.

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    FAQs

    How much is the crowdsourced testing market?

    The crowdsourced testing market size was valued at USD 1.9 Billion in 2022.

    What is the growth rate of the crowdsourced testing market?

    The market is projected to grow at a CAGR of 10.30% during the forecast period, 2023-2030.

    Which region held the largest market share in the crowdsourced testing market?

    North America had the largest share in the market

    Who are the key players in the crowdsourced testing market?

    The key players in the market are Test birds Applause test IO Cobalt Labs Synack Crowdsourced Testing Quality Flatworld Solutions Rainforest App Testing QA Infotech Infosys.

    Which type led the crowdsourced testing market?

    The functional crowdsourced testing category dominated the market in 2022.

    Which organization size had the largest market share in the crowdsourced testing market?

    The small and medium-sized firms had the largest share in the market.

    Which organization size had the largest market share in the crowdsourced testing market?

    The small and medium-sized firms had the largest share in the market.

    Which organization size had the largest market share in the crowdsourced testing market?

    The small and medium-sized firms had the largest share in the market.

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