Crowdsourced Testing Market Research Report - Global Forecast till 2027

Global Crowdsourced Testing Market Research Report: By Type (Functional Testing, Security Testing, Usability Testing, Localization Testing, Others), By Platform (Mobile Based, Web-Based, Others), By Organization Size (Large Enterprises, Small & Medium Enterprises), By Vertical (BFSI, IT & Telecommunication, Retail and Consumer Goods, Healthcare & Life Sciences, Media & Entertainment, Others) by Region - Forecast till 2027

ID: MRFR/ICT/6818-HCR | February 2021 | Region: Global | 141 pages

Please note that the assessment period of report has been updated from 2019-2026 to 2020-2027. Cordially fill the sample form for updated data.

Market Snapshot

Crowdsourced testing is a type of testing where a crowdsourced platform is used to connect manual testers from around the world for various testing projects. Crowdsourced testing is not a substitute or replacement for internal testing; however, it is a real-time opportunity that developers get to test their software in real environment. Most of the big players Google Inc. or Microsoft Corporation rely on crowdsourced testing for testing their apps. Crowdsourced testing has several benefits which make it a preferred form of software testing. Crowdsourced testing primarily offers scalability to enterprises as well as testers. It gives testers or enterprises the flexibility to scale testing procedure efficiently. Enterprises or independent testers can have on-demand access to crowd testers for their projects. Crowdsourced testing also offers speed; this is the key reason why enterprises opt for it. With the help of crowdsourced testing, enterprises get the opportunity and flexibility to run multiple tests at the same time which reduces overall time to market. Crowdsourced testing is affordable cost-effective since enterprises do not have to invest in permanent quality assurance (QA) resource (both employees and devices). Also, since crowdsourced testing has wider geographic coverage, enterprises get real-time localized testing of their apps.

The crowdsourced testing market is driven by growing need among enterprises for managing quality assurance of the software for better customer experience. Also, since it is a cost-effective form of testing, crowdsourcing is a preferred option among small- and mid-size enterprises. However, management issues, data security, and privacy concerns are a few reasons that might restrict the growth of the market. As customers seek improved quality standards of various products and services, the need for efficient testing process has risen, which is boosting the overall market.

Crowdsourced testing market comprises several players who offer various type of testing solution. For instance, uTest is a community of approximately 20,000 testers who offers various testing solutions. The company charges on per bug basis. The clients specify their testing requirements and the testing process is initiated accordingly. Global App Testing is yet another firm that offers crowdsourced testing solutions namely test management, test execution, and test result and analysis. The company follows a different pricing model. Its pricing structure is divided into base, localized, and enterprises. Clients can select a suitable pricing model based on their testing and customization requirement. A number of big start-ups use crowdsourcing testing solutions to test their apps, websites, software, and video games. To name a few, companies like Uber, PayPal, Dropbox, and Spotify use crowdsourced testing solutions.

Global Crowdsourced Testing Market is expected to expand at 8.20% CAGR, with 2.85 billion in 2026 during the forecast period.


The global crowdsourced testing market has been segmented on the basis of type, platform, organization size, vertical, and region.

Based on the type, the crowdsourced testing market has been segmented into functional testing, security testing, usability testing, localization testing, and others. Functional testing is a quality assurance process that is initiated to verify the functionality of a software, application or website. In this process, each and every functionality of the software is tested by providing appropriate input and then verifying the output accordingly. This type of testing involves verification of APIs, user interface, and databases among others.  Security testing makes sure that the software is free of bugs and other risks & threats. It also includes pen testing or penetration testing. Pen testing is the process of searching for loopholes or security vulnerabilities in a software or application with different techniques. Similarly, usability testing involves testing the use of a software or application. It is a way to understand whether the software or application is easy to use and navigate. Localization testing is a software testing process where the software or application is checked for its local compatibility. In this process, URL and contents are primarily verified so that they are in accordance with the specific region or country regulations. Other testing types include accessibility testing and voice testing among others.

Based on platform, the market has been segmented into web-based, mobile-based, and others. Web-based or website testing is expected to occupy the largest share in the overall market in the forecast period. Website or web-based platform tests the functionality and performance of a website. Websites are widely used across the industry, they serve as the first impression for any organization, hence web-based, or website-based testing is widely used.

Based on organization size, the crowdsourced testing market has been divided into small- and medium-sized enterprises and large enterprises. A large number of mid-size enterprises, particularly start-ups are active users of crowdsourcing testing solution. This is because crowdsourcing testing is affordable and flexible.

Based on vertical, the crowdsourced testing market has been segmented into BFSI, retail & consumer goods, IT & telecommunication, media & entertainment, healthcare & life sciences and others. The retail & consumer goods segment expected to grow at the highest CAGR during the forecast period, 2019–2026

Regional Analysis

Geographically, the global crowdsourced testing market has been segmented into Asia-Pacific, North America, Europe, the Middle East & Africa, and South America.

North America leads the market in terms of market share in the crowdsourced testing market. Some of the factors that are responsible for the growth of the market include an increasing number of technology start-ups in the region and their growing need for an affordable and efficient testing solution. Moreover, due to the presence of a number of crowdsourcing testing companies offering comprehensive testing solutions to the enterprises, the North American market has occupied the highest share. Few of the companies operating in North America are Rainforest, Applause App Quality, Inc., test IO Inc., among others.

Europe has occupied the second position in the market. Europe has been segmented into the UK, Germany, France, Spain, Italy, and the rest of Europe. According to the MRFR analysis, the UK is expected to gain the highest market share, followed by Germany and France. Growing need to have an efficient quality assurance at an affordable rate is the key factor for the growth of the market in the region.

Companies Covered

The key players of the global crowdsourced testing market are Global App Testing, test IO Inc., Applause App Quality, Inc., Crowdsprint, Testbirds GmbH, QualiTest Group,, Rainforest, Digivante,, Infosys Limited, Bugcrowd, Planit Testing, Flatworld Solutions Pvt. Ltd and Crowdsourced Testing SpA

Key Developments  

  • In April 2019, test IO announced that it is working with Saatva, an e-commerce firm to offer various testing solutions including Functional, Usability/Visual Testing for its web-based platform

  • In May 2018, Applause launched the industry’s first crowd-testing offering solution for Amazon Alexa. The solution provides a comprehensive range of software testing, payment verification, and user feedback services.

  •  In May 2017, Blueport Commerce partnered with Applause to offer digital platform testing solution.

Key questions addressed by the report

  • What was the historic market size (2018)?

  • Which segmentation (service model/deployment mode/organization size/ vertical) are driving the market?

  • What will be the growth rate by 2024?

  • Who are the key players in this market?

  • What are the strategies adopted by key players?

Frequently Asked Questions (FAQ) :

Global crowdsourced testing market is projected to grow at approximately 8.2% CAGR during the assessment period (2019-2025).

The valuation of the global crowdsourced testing market is estimated to increase to USD 2.85 BN by the end of 2025.

The introduction of effective innovations by major players and the rising demand for highly preferred form of software testing are major tailwinds pushing the growth of the global crowdsourced testing market.

North America holds the largest share in the global crowdsourced testing market, followed by Europe and the Asia Pacific region, respectively.

Test IO Inc., Global App Testing, Applause App Quality, Inc., Testbirds GmbH, Crowdsprint, QualiTest Group, Rainforest, Qainfotech.Com, Digivante, Infosys Limited,, Bugcrowd, Flatworld Solutions Pvt. Ltd., Planit Testing, and Crowdsourced Testing SpA, are some of the top players operating in the global crowdsourced testing market.