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Aviation Crew Management Systems Market Analysis

ID: MRFR//7190-HCR | 168 Pages | Author: Swapnil Palwe| May 2024

The growth and evolution of the Aviation Crew Management Systems Market are determined by different factors working together that shape its development. In this market, one key factor driving it is the growing attention towards operational efficiency in aviation. Both airlines worldwide have realized that crew management is a complex issue and as such they are seeking for sophisticated solutions to optimize flight crew planning and scheduling as well as cabin crews. The uptake of Aviation Crew Management Systems is driven by the need for streamlined operations, regulatory compliance, and cost saving thus showing industry’s commitment towards operational excellence.

Operational efficiency emerges as a primary driver in the dynamics of the Aviation Crew Management Systems Market. Advanced Crew Management Systems employ cutting-edge algorithms and data analytics to optimize crew deployment, reduce operational costs, and improve overall performance. This dynamic illustrates the industry's response to the growing need for effective crew management in the face of complex airline operations and strict regulatory requirements.

Another important factor influencing aviation markets in terms of their compliance with legal obligations is increasing emphasis on safety issues. Like any other sector involving human life where safety standards must be met strictly aviation must adhere to these strict regulations concerning resting hours for flight crew members, maximum duration of duty time among others that governs such activities. These systems provide real-time monitoring and alerts enabling airlines to proactively manage compliance, mitigate risks, and prioritize safety. Demand for these systems ensures regulatory compliance which underscores an airline industry’s ambition to maintain high standards in terms of safety during flights.

The global trends such as globalization coupled with air travel continued growth significantly contribute to an increase demand experienced in this market segment called Aviation Crew Management Systems Market (ACMS). Given that airlines operate across various time zones while serving ever increasing number of passengers; there comes about necessity regarding efficient management associated with operations carried out by personnel who work directly with customers (crew). The ability of Crew Management Systems to handle complex international operations including crew rotations makes them flexible enough as per current global air transport trends. This dynamic reflects the industry's response to the challenges posed by the globalized nature of modern air travel.

Collaboration and Integration are two major transformation forces in Aviation Crew Management Systems Market. Airlines understands that there should be clear communication and integration among Crew Management Systems, flight operations, maintenance, customer service and other critical airline systems. Collaboration has sought after integrated platforms which can give a comprehensive overview of crew-related information hence making more informed decisions as well as operational coordination. The emphasis on collaboration reflects the industry’s awareness that airline operations are interrelated with each other and the aviation ecosystem needs holistic solutions.

Another factor influencing market dynamics surrounding Aviation Crew Management Systems is the growing focus on crew satisfaction and well-being. The importance of these factors is recognized by airlines who are adopting systems that take into account crew preferences, fatigue management, work-life balance etc. These considerations are crucial in attracting and retaining skilled crew members, contributing to a positive workplace environment and overall operational efficiency. In this regard, it is being seen that demand for such Crew Management Systems implants priority over employee satisfaction as far as their jobs are concerned indicates how companies value their crews’ contributions towards promoting their images by ensuring success in all operations they undertake though them.

Measurement against standard regulations is a necessity in the Aviation Crew Management Systems Market. There are very strict rules governing crew duty time limitations, rest periods and qualifications that operate in an environment of tight regulation for airline companies. Crew Management Systems help airlines meet these requirements by providing accurate tracing, reporting and planning tools. The market dynamics underpin the firm's dedication to adhering to regulatory frameworks and ensuring safest levels of crew operations compliance.”

Global Aviation Crew Management Systems Market Overview


Aviation Crew Management Systems Market Size  Anticipated to reach at a USD 3.57 Billion, with CAGR Of 8.86% by 2020 -2030


Systems for crew management are critical for ensuring safe flight operations. The need for and importance of these systems and their effectiveness in ensuring safe and efficient aircraft operations is widely acknowledged. As a result, airlines progressively use these technologies to ensure that crew members have enough rest time between flights to decrease fatigue. With many competitors catering to the expanding demand, the worldwide market is highly fragmented. Government rules governing the working hours of the personnel on board are also projected to fuel market expansion. The high expenses of building these systems and the inadequacy of staff management systems to account for human variables may limit the market's growth.


Commercial aviation crew management is a system that successfully utilizes all of its resources, including equipment, processes, and people, to ensure a safe and efficient flight. Mounting air traffic and expanding airline fleets are driving up demand for these systems worldwide. Furthermore, a key driver of the worldwide market is the growing demand for professional automated systems that enable speedy decision-making. This industry is projected to expand globally due to increased research and development efforts by various government and non-government organizations around the world.


Aviation Crew Management Systems Market Synopsis


The Global Aviation Crew Management Systems Market is expected to register significant growth during the forecast period owing to factors such as increasing air traffic across the globe and a focus on flight safety. Furthermore, stringent government regulations regarding working hours of the crew onboard are also expected to drive the growth of the market. However, the high costs of developing these systems and the inability of crew management systems to consider human factors might hamper the growth of the market.


Market USP


Reduction of aircraft-on-ground (AOG) time and improving operational stability


Market Drivers



  • The growing need for cost reduction through optimum utilization of crew: Rising investments by airlines in aviation crew management systems to gain operational efficiency are expected to drive the growth of the market.



  • Increasing air traffic



  • Rising focus on flight safety



  • Stringent government regulations regarding working hours of crew


Market Restraints



  • High development costs

  • Operational issues


Market Segmentation


By Device



  • Smartphones: The segment dominated the market in 2018. Smartphones support crew mobile applications that offer benefits such as two-way communication, convenience, and geo-location services.



  • Personal Computers: Aviation crew management systems offered by companies such as PDC A/S are compatible with personal computers and offer features such as crew scheduling, real-time crew tracking, and large data storage capacity. Furthermore, the system that can be installed on existing computers thus reducing cost.



  • Tablets: The segment is expected to register the highest CAGR during the forecast period. Tablets assist in reducing complicated manual and paper-based operations. Furthermore, they offer flexibility and convenience and provide connectivity and cloud storage that enables the crew to update skills in real-time, thereby reducing training costs.


By Application



  • Crew Planning: The segment dominated the global aviation crew management systems market in 2018. Aviation crew management systems enable airlines to reschedule crew activities in case of flight delays and emergencies.



  • Crew Training: The growing adoption of tablets for crew training is expected to drive the growth of the segment.



  • Crew Services: Aviation crew management systems enable airlines to effectively manage crew activities, gauge crew performance, and utilize available resources.



  • Crew Operations: Aviation crew management systems provide alerts during emergencies that enable airlines to reschedule plans and activities, thereby reducing AOG time and increasing operational efficiency. Hence, the segment is expected to exhibit the highest CAGR during the forecast period from 2019 to 2025.


By Deployment



  • Cloud: The segment dominated the market in 2018 and is expected to register a higher CAGR during the forecast period. The low deployment costs and enhanced flexibility offered by cloud-based aviation crew management systems are expected to drive the growth of the segment.



  • Server-Based: High data security and customization offered by server-based aviation crew management systems are expected to fuel the growth of the segment.


By Region



  • North America: North America dominated the global aviation crew management systems market in 2018 due to the presence of prominent market players such as Jeppesen and IBS Software.



  • Europe: The growing adoption of aviation crew management systems by airlines such as Ural Airlines and British Airways is expected to drive market growth in the region.



  • Asia-Pacific: The market in the region is projected to register the highest CAGR during the forecast period. The rising air passenger traffic in the region and the growing adoption of crew management systems by regional airlines such as Shenzhen Airlines are expected to drive market growth.



  • Rest of the World: Investments by airlines such as Etihad Airways in the adoption of aviation crew management systems to smoothen operations and enhance crew efficiency are expected to drive Aviation Crew Management Systems Market growth in the region.


Recent Development



  • Feb 2022 Lynx Air (Lynx), Canada's new ultra-affordable airline, has chosen IBS Software to manage its flight operations. Lynx's flight and crew operations will be optimized using IBS's iFlight digital platform, keeping with the airline's ultra-low-cost business model. iFlight is a completely digital, integrated operations platform that streamlines and automates processes and systems for maximum efficiency, regulatory compliance, and cost savings. IBS Software's aviation solutions cover Fleet and crew operations, aircraft maintenance, passenger services, loyalty programs, staff travel, and air cargo management. IBS Software also maintains a real-time B2B and B2C distribution platform that connects a global network of hospitality organizations and channels with hotel room inventory, pricing, and availability.


Key Players



  • Jeppesen (US)

  • IBS Software (US)

  • Lufthansa Systems (Germany)

  • Sabre Corporation (US)

  • Fujitsu (Japan)

  • BlueOne Software (France)

  • InteliSys Aviation Systems (Canada)

  • PDC A/S (Denmark)

  • Aviolinx (Sweden)

  • Hexaware Technologies Limited (India)


Other Prominent Players



  • Sheorey Digital Systems Pvt. Ltd (India)

  • OSM Aviation Group (Denmark)

  • ARCOS LLC (US)

  • Wipro (India)

  • Maureva Ltd (Mauritius)

  • Leon Software (Poland)

  • United Technologies Corporation (US)

  • AIMS International Ltd (UAE)

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