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Automated Airport Kiosk Market Research Report By Application (Check-in Kiosks, Boarding Pass Kiosks, Baggage Drop Kiosks, Security Kiosks), By End User (Airports, Airlines, Ground Handling Services, Travel Agencies), By Component (Hardware, Software, Services), By Type (Indoor Kiosks, Outdoor Kiosks) and By Regional (North America, Europe, South America, Asia Pacific, Middle East and Africa) - Forecast to 2034.


ID: MRFR/A&D/38282-HCR | 128 Pages | Author: Sejal Akre| March 2025

Automated Airport Kiosk Market Overview


The Automated Airport Kiosk Market Size was estimated at 4.13 (USD Billion) in 2024. The Automated Airport Kiosk Market is expected to grow from 4.41 (USD Billion) in 2025 to 7.89 (USD Billion) by 2034. The Automated Airport Kiosk Market CAGR (growth rate) is expected to be around 6.69% during the forecast period (2025 - 2034).


Global Automated Airport Kiosk Market Outlook


Source Primary Research, Secondary Research, MRFR Database and Analyst Review


Key Automated Airport Kiosk Market Trends Highlighted


The market for automated airport kiosks is expanding significantly due to a number of important factors. Airports are being forced to implement automated solutions due to rising passenger volumes and the need for effective services. Kiosks improve the passenger experience by streamlining boarding, check-in, and other procedures.


Additionally, the growing popularity of these kiosks is a result of technological developments including self-service choices and biometric integration.


Automated kiosks are a desirable option for airports seeking to reduce operating expenses while enhancing service quality. The automated airport kiosk industry offers a number of intriguing prospects.


As travel resumes ly, airports are seeking to upgrade infrastructure to handle the resurgence in passenger numbers efficiently. This creates a demand for innovative solutions that can enhance operational efficiency and customer satisfaction. Companies that can provide customizable kiosks tailored to specific airport requirements stand to gain a competitive edge in this expanding market.


Additionally, partnerships with technology firms can lead to advancements in customer engagement and streamlined processes. In recent times, trends indicate a shift towards contactless technology and enhanced user interfaces. Passengers are increasingly favoring self-service options that allow them to manage their travel seamlessly.


The development of user-friendly kiosks with multilingual support is becoming essential in catering to diverse passenger demographics. Moreover, the integration of mobile technology enables travelers to interact with kiosks more conveniently, further driving the trend toward automation.


This shift reflects broader changes in consumer behavior, pushing the industry toward more advanced solutions that focus on efficiency, safety, and ease of use for travelers.


Automated Airport Kiosk Market Drivers


Increasing Demand for Contactless Travel Solutions


The  Automated Airport Kiosk Market is witnessing a significant push towards contactless travel solutions, a trend that has gained momentum in recent years.


The  pandemic reshaped consumer behaviors, forcing both travelers and airport authorities to adopt practices that minimize physical contact. Automated kiosks offer the perfect solution, enabling passengers to check in, print boarding passes, and tag baggage without the need for human interaction.


This shift not only enhances the traveler's experience by reducing wait times and enhancing convenience, but it also aligns with public health guidelines aimed at reducing the spread of viruses. The adaptation of touchscreen interfaces and app integrations allows customers to complete necessary processes digitally, providing a seamless journey from arrival to departure.


As regulations relax and travel resumes to pre-pandemic levels and beyond, the expectation for speedy, efficient, and contactless services will continue to drive the growth of the  Automated Airport Kiosk Market.


Furthermore, the integration of advanced technologies, such as artificial intelligence and biometric verification, increases the appeal of automated kiosks, promising a more efficient, secure, and user-friendly experience.


This technological evolution positions the industry for sustained growth as it strategically aligns itself with the continuous demand for innovation within airports and highlights the need for robust solutions that resonate with both operational strategies and passenger expectations.


Rising Investment in Airport Infrastructure


The  Automated Airport Kiosk Market is benefiting from increased investment in airport infrastructure. Governments and private entities are progressively realizing the need to modernize and expand existing airport facilities to cater to rising passenger traffic. Significant upgrades often include the installation of automated kiosks to streamline processes such as check-in, boarding pass printing, and baggage handling.


By integrating these solutions, airports can enhance efficiency, reduce congestion, and improve overall passenger experience.


As infrastructure projects ramp up and passenger numbers increase, the demand for automated solutions at terminals is likely to grow substantially.


Technological Advancements in Automation


Technological advancements play a pivotal role in the continuous growth of the  Automated Airport Kiosk Market. With innovations in software and hardware, automated kiosks are becoming increasingly sophisticated, offering features that enhance their functionality.


Modern kiosks now incorporate technologies like biometrics, artificial intelligence, and cloud computing, which not only expedite processes but also improve security and data management.


These enhancements cater to the growing expectations of tech-savvy travelers who prefer quick and efficient services. The relentless pursuit of operational efficiency and the enhancement of customer experience through automation is central to the ongoing expansion in this market.


Automated Airport Kiosk Market Segment Insights


Automated Airport Kiosk Market Application Insights


The Automated Airport Kiosk Market showcased a noteworthy trajectory in its Application segment, comprising various crucial types, including Check-in Kiosks, Boarding Pass Kiosks, Baggage Drop Kiosks, and Security Kiosks, which collectively enhanced operational efficiency within airports.


Notably, Check-in Kiosks were generating a valuation of 1.08 USD Billion in the current year, and this segment is projected to grow to 1.87 USD Billion by 2032, dominating the market due to their essential role in streamlining passenger check-in processes and reducing wait times at airports.


Boarding Pass Kiosks, valued at 0.72 USD Billion in 2023, facilitated a smoother transition from check-in to boarding, evident in their anticipated rise to 1.25 USD Billion by 2032, thereby emerging as significant contributors to the overall operational flow and passenger experience enhancement.


Baggage Drop Kiosks, ranking closely with a valuation of 0.81 USD Billion in 2023, weare crucial for automating the baggage tagging and drop-off process. With a projected growth of 1.43 USD Billion by 2032, they are essential for expediting luggage handling, thus minimizing delays related to baggage processing, which is a key concern in the aviation industry.


Security Kiosks were also noteworthy, with a current valuation of 1.02 USD Billion in 2023 set to expand to 1.95 USD Billion in 2032, underscoring their vital role in increasing security measures while maintaining passenger flow efficiency through automated verification processes.


The models and types within the  Automated Airport Kiosk Market showcased significant improvements to passenger experience and operational workflow in airports, reflecting the industry's commitment to enhancing technology-enhanced travel solutions. This growing segmentation indicates a shift towards increased automation, driven by the demand for faster processing times and enhanced passenger satisfaction.


The overall contribution of each application lies not only in numerical growth but in their collective ability to transform airport operations, presenting opportunities that cater to evolving travel demands amidst increasing  passenger numbers.


The statistics associated with each kiosk type exhibit a clear narrative of growing acceptance and reliance on automation to meet operational needs while also addressing the challenges posed by evolving traveler expectations in the dynamic landscape of air travel.


Automated Airport Kiosk Market By type


Source Primary Research, Secondary Research, MRFR Database and Analyst Review


Automated Airport Kiosk Market End User Insights


The Automated Airport Kiosk Market revenue is significantly driven by various End Users, which include Airports, Airlines, Ground Handling Services, and Travel Agencies. Each of these End Users plays a critical role, with Airports representing a major player due to ongoing investments in modernization and customer service improvements.


Airlines also contribute significantly, as they increasingly adopt self-service kiosks to streamline check-in and boarding processes, reducing wait times and enhancing operational efficiency.


Ground Handling Services facilitate the entire travel experience, ensuring that processes run smoothly, while Travel Agencies play an essential role in integrating kiosk technology for better service delivery.


The ongoing trend towards digitalization coupled with the growing demand for seamless travel experiences present ample opportunities for innovation within these segments, further highlighting their importance in the  Automated Airport Kiosk Market. Market growth is attributed to advancements in kiosk technology and an increasing reliance on self-service solutions.


However, challenges such as initial installation costs and the need for continuous updates and maintenance may impact overall sector development. Lastly, the  Automated Airport Kiosk Market Statistics indicate a projected growth trajectory with numerous prospects for scalability and improved operational capabilities across these End Users.


Automated Airport Kiosk Market Component Insights


The Automated Airport Kiosk Market is witnessing substantial growth, particularly within the Component segment, which encompasses Hardware, Software, and Services.


Hardware remains a crucial element, facilitating efficient passenger check-in and baggage processing, while Software solutions are increasingly developed to enhance user experience and operational efficiency. Services associated with kiosks, such as maintenance and support, are significant as they ensure continuous functioning and reliability.


As the industry evolves, advancements in technology drive the need for more sophisticated hardware functionalities and software applications, further boosting the  Automated Airport Kiosk Market revenue. The increased focus on self-service options is a key trend, providing travelers with faster and more convenient processes.


However, challenges like cybersecurity and integration with existing systems remain prominent. Overall, the  Automated Airport Kiosk Market statistics reveal a promising outlook fueled by innovation and growing consumer preferences for automation in airport settings.


Automated Airport Kiosk Market Type Insights


The Automated Airport Kiosk Market showcases a diverse landscape focused on various types of kiosks available within airports. The market is witnessing growth through the increasing demand for efficient passenger processing and enhanced travel experiences.


Within this classification, kiosks are primarily categorized into indoor and outdoor varieties. Indoor kiosks play a crucial role as they facilitate check-in, boarding, and customer service operations, thus enhancing terminal efficiency and reducing wait times.


On the other hand, outdoor kiosks are significant for providing information and assistance directly at entry points, improving accessibility and convenience for travelers. The segmentation of the  Automated Airport Kiosk Market demonstrates how these types respond to distinct passenger needs and operational challenges, indicating a strategic focus on optimizing airport processes.


The anticipated growth in kiosk adoption aligns with broader trends in digitalization and automation, emphasizing opportunities for improving overall customer service and operational performance across the industry.


Automated Airport Kiosk Market Regional Insights


Among the various regions, North America held a majority share, valued at 1.176 billion USD in 2023 and anticipated to expand to 2.103 billion USD by 2032, reflecting the high adoption of technology in airports. Europe followed, with an estimated value of 0.862 billion USD in 2023 and a projection of 1.529 billion USD in 2032, primarily due to advancements in passenger services.


The APAC region was also notable, contributing 0.706 billion USD in 2023, expected to rise to 1.224 billion USD by 2032, driven by a growing number of travelers and investments in airport infrastructure. South America and MEA, although smaller markets, showed promise with values of 0.549 billion USD and 0.337 billion USD in 2023, respectively, highlighting opportunities for growth in emerging markets.


Overall, these regions combined showcased a robust  Automated Airport Kiosk Market data landscape that indicates promising growth potential driven by increased investments in technology and increasing passenger volumes.


Automated Airport Kiosk Market  By Regional


Source Primary Research, Secondary Research, MRFR Database and Analyst Review


Automated Airport Kiosk Market Key Players and Competitive Insights


The  Automated Airport Kiosk Market has been witnessing a significant transformation driven by advances in technology and the growing demand for enhanced passenger experience and operational efficiency at airports worldwide. This competitive landscape is characterized by a variety of manufacturers and service providers vying for market share through innovative solutions that streamline various airport procedures such as check-in, boarding, and baggage handling.


Companies in this space are increasingly focusing on integrating advanced features like biometric identification, contactless transactions, and self-service functionalities to meet the evolving needs of travelers while providing airports with improved operational capabilities and reduced congestion.


Market participants are also investing in research and development to enhance the user experience and incorporate digital solutions that align with post-pandemic safety protocols, positioning themselves for future growth in a dynamic environment.


Diebold Nixdorf stands out in the  Automated Airport Kiosk Market due to its robust product portfolio and strong emphasis on innovation. The company has carved a niche for itself by offering a variety of automated kiosk solutions that cater specifically to airline and airport requirements.


With a track record of delivering reliable technology and intuitive user interfaces, Diebold Nixdorf enhances both passenger satisfaction and operational efficiency. The strategic partnerships that Diebold Nixdorf has established with numerous airports and airlines amplify its market presence, enabling the company to tailor its solutions to meet specific client needs.


Its commitment to sustainability further enhances its brand image, making it an attractive partner for airports looking to implement eco-friendly practices alongside improving customer engagement through modern technology.


IBM also plays a significant role in the  Automated Airport Kiosk Market, utilizing its extensive expertise in information technology and data analytics to innovate automated solutions for modern air travel. The company leverages its advanced analytics capabilities to optimize operational workflows at airports, thereby providing seamless passenger experiences through intelligent kiosks.


IBM's solutions incorporate artificial intelligence and machine learning technologies, enabling real-time data processing to enhance decision-making for airport operators and airlines alike. By offering tailored solutions that address specific challenges, such as queue management and resource allocation, IBM solidifies its position as a key player in this competitive market.


The integration of security features and compliance with regulatory standards further strengthens IBM's credibility in ensuring that automated kiosks are not only efficient but also secure for end-users.


Key Companies in the Automated Airport Kiosk Market Include




  • Diebold Nixdorf




  • IBM




  • Honeywell




  • Panasonic




  • VisionBox




  • KIOSK Information Systems




  • Advance Airport Solutions




  • SITA




  • COTY




  • NICE Systems




  • Thinfilm




  • Zebra Technologies




  • Changi Airport Group




  • LG Electronics




  • OEM Technology Solutions




Automated Airport Kiosk Market Developments


Recent news developments in the  Automated Airport Kiosk Market indicate a strong momentum driven by technological advancements and increasing passenger demand for streamlined travel experiences. Companies such as Diebold Nixdorf and IBM are leading innovation with advanced kiosks integrated with biometric verification and AI-assisted customer interaction, enhancing security and efficiency.


Honeywell and Panasonic are also focusing on smart kiosk solutions to optimize airport operations amid rising passenger volumes. Current affairs highlight a growing trend toward contactless solutions post-pandemic, with firms like SITA and VisionBox advancing self-service technologies that cater to health safety protocols.


Additionally, the market has seen significant activity in mergers and acquisitions, with notable movements involving KIOSK Information Systems and Advance Airport Solutions, emphasizing a competitive landscape where companies are consolidating capabilities to enrich service offerings.


Changi Airport Group is investing in upgrading its kiosk infrastructure to facilitate smoother passenger flows, thus contributing to the market's expansion. The growth in market valuation of companies involved in the  Automated Airport Kiosk Market reflects the increased demand for these innovative solutions, indicating a robust outlook for future developments.


Automated Airport Kiosk Market Segmentation Insights


Automated Airport Kiosk Market Application Outlook



  • Check-in Kiosks

  • Boarding Pass Kiosks

  • Baggage Drop Kiosks

  • Security Kiosks


Automated Airport Kiosk Market End User Outlook



  • Airports

  • Airlines

  • Ground Handling Services

  • Travel Agencies


Automated Airport Kiosk Market Component Outlook



  • Hardware

  • Software

  • Services


Automated Airport Kiosk Market Type Outlook



  • Indoor Kiosks

  • Outdoor Kiosks


Automated Airport Kiosk Market Regional Outlook



  • North America

  • Europe

  • South America

  • Asia Pacific

  • Middle East and Africa

Report Attribute/Metric Details
Market Size 2024 4.13 (USD Billion)
Market Size 2025 4.41 (USD Billion)
Market Size 2034 7.89 (USD Billion)
Compound Annual Growth Rate (CAGR) 6.69% (2025 - 2034)
Report Coverage Revenue Forecast, Competitive Landscape, Growth Factors, and Trends
Base Year 2023
Market Forecast Period 2025 - 2034
Historical Data 2019 - 2023
Market Forecast Units USD Billion
Key Companies Profiled Diebold Nixdorf, IBM, Honeywell, Panasonic, VisionBox, KIOSK Information Systems, Advance Airport Solutions, SITA, COTY, NICE Systems, Thinfilm, Zebra Technologies, Changi Airport Group, LG Electronics, OEM Technology Solutions
Segments Covered Application, End User, Component, Type, Regional
Key Market Opportunities Increasing passenger traffic, Rising demand for contactless solutions, Advancements in AI technology, Expanding airport infrastructure investments, and Enhancing operational efficiency through automation.
Key Market Dynamics Technological advancements, Increasing passenger demand, Cost efficiency, Enhanced customer experience, Growing airport investments
Countries Covered North America, Europe, APAC, South America, MEA


Frequently Asked Questions (FAQ) :

The Automated Airport Kiosk Market is expected to be valued at 7.89 USD Billion in 2034.

The market is expected to witness a CAGR of 6.69% from 2025 to 2034.

The Check-in Kiosks segment is expected to dominate with a market value of 1.87 USD Billion by 2032.

The Baggage Drop Kiosks segment is projected to reach a market value of 1.43 USD Billion in 2032.

The North American segment is expected to be valued at 2.103 USD Billion in 2032.

The Security Kiosks segment is expected to be valued at 1.95 USD Billion in 2032.

Significant key players include Diebold Nixdorf, IBM, Honeywell, Panasonic, and SITA.

The European market is expected to reach a value of 1.529 USD Billion in 2032.

The Boarding Pass Kiosks segment is anticipated to be valued at 1.25 USD Billion in 2032.

The market was valued at 3.63 USD Billion in 2023.

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