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Self Checkout in Retail Market Size

ID: MRFR//9515-CR | 108 Pages | Author: Shubham Munde| May 2023

The retail market is witnessing a significant transformation with the widespread adoption of self-checkout systems. Several market factors contribute to the growing popularity and evolution of self-checkout in retail. Firstly, there is a rising demand for convenience among consumers. With increasingly busy lifestyles, shoppers seek quicker and more efficient ways to complete their purchases. Self-checkout offers a faster and more streamlined checkout process, allowing customers to scan and pay for items at their own pace without the need to wait in long queues, thereby enhancing the overall shopping experience.


Secondly, cost efficiency is a key driver behind the adoption of self-checkout systems by retailers. By implementing self-service technologies, retailers can reduce labor costs associated with traditional manned checkout lanes. With fewer staff needed to oversee transactions, retailers can reallocate resources to other areas of the business, such as improving product offerings or enhancing customer service. Additionally, self-checkout systems can help retailers optimize their store layouts and floor space, leading to better utilization of retail space and potentially higher sales per square foot.


Moreover, advancements in technology play a crucial role in shaping the self-checkout market. The development of user-friendly interfaces, barcode scanning technology, and payment processing systems has made self-checkout systems more intuitive and easy to use for consumers. Additionally, the integration of features such as mobile payment options, loyalty program integration, and real-time inventory tracking enhances the functionality and appeal of self-checkout systems to both retailers and customers.


Furthermore, changing consumer preferences and shopping habits influence the demand for self-checkout in retail. Millennial and Gen Z consumers, in particular, are more comfortable with technology and prefer self-service options that offer convenience and autonomy. By catering to these preferences, retailers can attract and retain younger demographics, thereby expanding their customer base and driving sales. Additionally, the COVID-19 pandemic has accelerated the adoption of self-checkout as consumers seek contactless payment options and minimize interactions with staff and other shoppers in-store.


Regulatory and compliance considerations also impact the self-checkout market. Retailers must ensure that self-checkout systems comply with industry standards and regulations governing payment security, data protection, and accessibility. Additionally, retailers need to address potential issues related to theft and fraud associated with self-checkout, implementing security measures such as surveillance cameras, anti-theft tags, and staff oversight to mitigate risks and ensure a secure shopping environment.


Moreover, the competitive landscape within the retail industry influences the adoption of self-checkout solutions. As competition intensifies, retailers are under pressure to differentiate themselves and enhance their value proposition to customers. Self-checkout systems offer a unique selling point that can attract tech-savvy shoppers and differentiate retailers from their competitors. Additionally, by offering self-checkout options, retailers can improve operational efficiency, reduce waiting times, and increase customer satisfaction, thereby gaining a competitive edge in the market.

Covered Aspects:

Report Attribute/Metric Details
Market Size Value In 2022 USD 3.3 Billion
Market Size Value In 2023 USD 3.81 Billion
Growth Rate 15.50% (2023-2032)

Self-Checkout in Retail Market Overview


The Self-Checkout in Retail Market is projected to grow from USD 4.40 billion in 2024 to USD 12.07 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 13.44% during the forecast period (2024 - 2032). Additionally, the market size for Self-Checkout in Retail was valued at USD 3.81 billion in 2023.


Rising shop space costs and rising consumer wait times are the key market drivers enhancing the market growth.


Figure 1: Self-Checkout in Retail Market Size, 2024-2032 (USD Billion)

Self-Checkout in Retail Market Overview

Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

Self-Checkout in Retail Market Trends


Growing technology developments is driving the market growth


Market CAGR for self-checkout in retail is being driven by the rising Technology developments. Technology advancements and IoT penetration in retail continue to contribute to the market's steady expansion. Shop owners progressively invest in technology to address inventory mapping, product information identification, payment, and customer experience difficulties in-store. For example, motion sensors and lasers can assist businesses in determining if a product has been shoplifted at a self-checkout counter. Furthermore, using self-checkout technologies will assist customers in understanding various product characteristics and promotional offers available in the shop and checking out fast without the assistance of personnel. As a result, self-checkout systems serve as an extra touch point for store owners, allowing them to boost client interaction and enhance their shopping experiences. Leading market companies are pursuing a variety of tactics, including mergers, partnerships, and collaborations, to create sophisticated technologies such as AI and cloud-based self-checkout in retail.


Customers may conclude their shopping experience with more control by using self-checkout systems. The increased use of self-checkout due to faster checkout and less human involvement is projected to boost market expansion shortly. Self-checkout is becoming more popular as people may buy while listening to a podcast or resting after a long day at work, propelling the worldwide business forward. Furthermore, the self-checkout systems offer the ability to change languages, making it easier for consumers who speak a different language to check out. Instead of straining to interact with the cashier, they may scan things and pay by following the directions on the screen. Customers enjoy the self-checkout system even more because of the imagined time savings they may obtain from utilizing it. Other reasons projected to boost worldwide market expansion include self-checkouts ability to customize orders, modify transactions, and pick how to pay for retail purchases. Self-checkout is becoming more popular in retail since it takes up less room than traditional checkout registers. Eliminating lineups further reduces the area required for order processing, which, combined with small businesses, can save real estate expenditures.


On the other hand, massive retail chains have more opportunities to promote their premium items. Because self-checkout is usually faster than registers, there is usually one wait for every few checkout stations, which saves space. Most establishments have limited floor space, and well-designed self-checkout systems have modest footprints. Self-checkout counters can reduce space and boost shop capacity because they do not require direct labor to deploy. Shop firms with limited floor space may make the most of their shop space. Multiple self-checkout systems can share the same surface space as a traditional checkout counter formerly did. Thus, driving the Self-Checkout in Retail market revenue.


Self-Checkout in Retail Market Segment Insights


Self-Checkout in Retail Offerings Insights


Based on offering, the global Self-Checkout in Retail market segmentation includes hardware, software, and service. The hardware segment dominated the market, accounting for 45% of market revenue. With rising demand from manufacturers, the usage of advanced hardware, such as sensors and imaging devices, such as thermal and multi-sensor cameras paired with facial recognition algorithms, has expanded in different electronics.


Self-Checkout in Retail Model Type Insights


Based on the model type, the global Self-Checkout in Retail market segmentation includes cash model type and cashless model type. The cash model type segment dominated the market. A cash model self-checkout system takes cash payments and exchanges; this model type is used at many convenience stores, department stores, and vending machines. Traditional cash-based self-checkout kiosks provide various dangers, including money auditing and storage, coin and note bifurcation, and are more vulnerable to hacking. As a result of these considerations, the cash-based model type's acceptance rate is decreasing.


Self-Checkout in Retail Mounting Type Insights


The global Self-Checkout in Retail market segmentation, based on mounting type, includes stand-alone mounting type, wall-mounted, counter top mounting type, and mobile. The stand-alone mounting type segment dominated the market. The stand-alone mounting type is the most common sort of self-checkout system in retail. These systems are intended to be utilized and work independently. Because of their consistent and simple design, these systems may be found in large retail outlets worldwide, particularly supermarkets and hypermarkets.


Self-Checkout in Retail End User Insights


Based on End Users, the global Self-Checkout in Retail market segmentation includes supermarkets & hypermarkets, convenience stores, department stores, and others. The supermarkets & hypermarkets category generated the most income. Self-checkout technologies are becoming more prevalent and employed by supermarkets and hypermarkets worldwide. Self-service checkout is largely given in retail to minimize store expenses and improve the consumer experience. Self-service checkout technologies have allowed retailers to reduce operating expenses and processing time.


Figure 1: Global Self-Checkout in Retail Market, by End User, 2022 & 2032 (USD Billion)

Self-Checkout in Retail Market

Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

Self-Checkout in Retail Regional Insights


By region, the study provides market insights into North America, Europe, Asia-Pacific and the Rest of the World. The Asia Pacific Self-Checkout in the Retail market area will dominate this market. The expansion of the retail and hotel industries and the rising use of automation and digitalization will likely drive regional market growth. Retail businesses in the region are developing through hyperlocal offers and adopting omnichannel tactics to give consumers a smooth shopping experience.


Further, the major countries studied in the market report are The US, Canada, German, Spain, China, France, the UK, Italy, Japan, India, Australia, South Korea, and Brazil.


Figure 2: GLOBAL SELF-CHECKOUT IN RETAIL MARKET SHARE BY REGION 2022 (USD Billion)Self-Checkout in Retail Market

Source: Secondary Research, Primary Research, MRFR Database and Analyst Review

Europe's Self-Checkout in the Retail market accounts for the second-largest market share owing to a scarcity of labor forces and a surge in various retail stores in the region. Furthermore, the region has witnessed a great reaction from customers when implementing self-checkout technology. Furthermore, the German Self-Checkout in Retail market held the biggest market share, while the UK Self-Checkout in Retail market was the fastest-growing market in the European area.


From 2023 to 2032, the North America Self-Checkout in Retail Market is predicted to develop at the quickest CAGR. The existence of several grocery and supermarket chains, together with increasing retail in-store transformation, promotes the regional self-checkout systems market's growth. Moreover, US Self-Checkout in the Retail market held the largest market share, and the Canada Self-Checkout in the Retail market was the fastest-growing market in the Asia-Pacific region.


Self-Checkout in Retail Key Market Players & Competitive Insights


Leading market companies are making significant R&D investments to diversify their product offerings, which will drive the Self-Checkout in Retail market's expansion. Important market developments include new product releases, contractual agreements, mergers and acquisitions, greater investments, and collaboration with other organizations. Market participants also engage in several strategic actions to increase their worldwide presence. The market for Self-Checkout in Retail industry is becoming more competitive. Therefore, it needs to offer reasonably priced products to grow and thrive.


Manufacturing locally to reduce operating costs is one of the primary business strategies manufacturers employ in the worldwide Self-Checkout in Retail industry to assist customers and expand the market sector. The market for Self-Checkout in Retail industry has recently provided some of the most important benefits. Major players in the Self-Checkout in Retail market, including Acrelec and others, are attempting to increase market demand by investing in research and development operations.


Acrelec is a worldwide technology company focused on redefining the retail and restaurant industries' consumer experiences. Using decades of experience in software, hardware, and services, the business has designed and integrated new platforms that increase customer connection, maximize efficiency, and improve operations. The business is committed to introducing ideas that improve corporate performance. Acrelec has approximately 80,000 installations globally (many of which are ironically at McDonald's), 70 nations, two manufacturing locations, and a software business employing 100 people. In September 2021, ACRELEC has released the S22 lite. With the S22 Lite, a compact but effective checkout system, shops may increase sales, reduce bottlenecks, transfer crew employees, and do other things.


ECR Software Corporation (ECRS) automates the complicated science of retail, allowing clients to concentrate on the art, elevating them beyond competition and leading to long-term success. The company's comprehensive retail automation solution suite has enhanced ROI while providing award-winning client training and support. It takes science seriously, has one of the industry's largest and most talented computer scientific teams, and has a solid 20+ year product success foundation. In November 2021, Cub Foods CIO Luke Anderson announced a collaboration with ECRS. The self-service system will manage and host software administration, item and price data management and hosting.


Key Companies in the Self-Checkout in Retail market include




  • Acrelec (France)




  • KIOSK Group




  • Gilbarco Inc




  • Pan-Oston




  • StrongPoint




  • PCMS / Flooid




  • CCL




  • Pyramid Computer GmbH




  • 4POS AG




  • Diebold Nixdorf Incorporated




  • ECR Software Corporation




  • FUJITSU




  • ITAB Group




  • NCR Corporation




  • Zebra Technologies




Self-Checkout in Retail Industry Developments


October 2022: Rockwell Automation, Inc., the world's largest corporation dedicated to industrial automation and digital transformation, will purchase CUBIC, specializing in modular solutions for building electrical panels. CUBIC was founded in 1973 in Bronderslev, Denmark, and caters to rapidly increasing industries such as infrastructure, data centers, and renewable energy.


September 2022: As a provider of retail checkout solutions, Pan Oston has joined NVIDIA Metropolis, a partner project to build a new generation of vision AI applications. NVIDIA Metropolis fosters a rich ecosystem and powerful developer tools to speed vision AI applications to make the world's most critical surroundings and processes safer and more effective.


Self-Checkout in Retail Market Segmentation


Self-Checkout in Retail Offerings Outlook




  • Hardware




  • Software




  • Service




Self-Checkout in Retail Model Type Outlook




  • Cash Model Type




  • Cashless Model Type




Self-Checkout in Retail Mounting Type Outlook




  • Stand-Alone Mounting Type




  • Wall-Mounted




  • Countertop Mounting Type




  • Mobile




Self-Checkout in Retail End User Outlook




  • Supermarkets & Hypermarket




  • Department Store




  • Convenience Stores




  • Others




Self-Checkout in Retail Regional Outlook




  • North America






  • US




  • Canada






  • Europe






  • Germany




  • France




  • UK




  • Italy




  • Spain




  • Rest of Europe






  • Asia-Pacific




    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World




    • Middle East




    • Africa




    • Latin America





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