Retail Cloud Market Research Report - Global Forecast till 2027

Global Retail Cloud Market Research Report: Information by Component [Solution and Services (Professional Services, Managed Services)], Type (Supply Chain Management, Customer Management, Merchandising, Analytics, Data Security, Workforce Management, Omni-Channel and others) Service Model (Software as a Service,  Platform as a Service and Infrastructure as a Service), Deployment Mode (Public Cloud, Private Cloud and Hybrid Cloud) and Region (North America (the US, Canada and Mexico), Europe (Germany, the UK, France, Italy, Spain and the Rest of Europe), Asia-Pacific (China, Japan, South Korea and the Rest of Asia-Pacific), the Middle East & Africa and South America) - Forecast till 2027

ID: MRFR/ICT/1784-CR | August, 2019 | Region : Global

Market Snapshot


Retail cloud has several benefits over conventional retailing. It provides several solutions to retailers such as CRM, disaster recovering, discounts & promotions, workforce management, and data analytics. The growing technology advancement has a wide range of applications.


The shift towards omnichannel retail is one of the driving factors of the global retail cloud market. Consumers are more connected than before, and omnichannel is a fully integrated approach to commerce that provides shoppers a unified experience across online and offline channels. This type of integration requires the amalgamation of cloud technologies through chatbots, data backup, and recovery, to store and analyze customer data to provide a seamless shopping experience.


The use of cloud in retail allows shoppers to experience a seamless experience across retail channels, be it in-store, online, or both. The growth of e-commerce is also pushing the retail market to integrate new technologies and remain competitive through new experience designs, including omnichannels.


The Global Retail Cloud Market is expected to expand at 18.54% CAGR and be valued at USD 51.77 billion by 2025.


Market Segmentation


The global retail cloud market has been segmented based on component, type, service model, deployment, and region.


Based on component, the global retail cloud market has been segmented into solution and services. The services segment has been further bifurcated into managed and professional services. The solution segment had the largest market share in 2018, whereas the services segment has the highest CAGR.


Based on type, the global market has been segmented into supply chain management, customer management, merchandising, analytics, data security, workforce management, omnichannel, and others.


By service model, the global retail cloud market has been segmented into software as a service, platform as a service, and infrastructure as a service. The software as a service segment accounted for the larger market share in 2018, whereas the infrastructure as a service segment is expected to register the highest CAGR.


By deployment, the global retail cloud market has been segmented into public cloud, private cloud, and hybrid cloud. The public cloud segment accounted for the larger market share in 2018, whereas the hybrid cloud segment is expected to register the higher CAGR.


Regional Analysis


Geographically, the retail cloud market has been segmented into North America, Europe, Asia-Pacific, the Middle East & Africa, and South America


North America accounted for the largest market in the global retail cloud market. Presence of retailers such as Walmart and Costco are driving the retail cloud market in the region. Additionally, high penetration of smartphones is also a boost for the market in the US. Mexico is also observing high growth due to a surge in foreign investments. Canada is expected to have the highest CAGR, while the US is expected to have the largest market share during the forecast period.


Europe is the second-largest market in the retail cloud market. The region has been segmented into the UK, Germany, France, and the rest of Europe. The increase in investments in the European retail markets is driving the growth of the retail cloud market. Germany is expected to have the highest CAGR and market share during the forecast period. E-commerce players in the UK are investing in the German market and, hence driving the growth of the market in the region.


Companies Covered




  • The key players of the global retail cloud market are Syntel (US), Oracle Corporation (US), Microsoft Corporation (US), SAP SE (Germany), IBM Corporation (US), Cisco Systems (US), Google Inc (US), Accenture (Ireland), Fujitsu Global (Japan), Infor Inc (US), Nutanix (US), T-Systems (Germany), Flux7 (US), Retail Cloud (UK), and Netmagic Solutions (India).




Key Developments  




  • In May 2019, SAP launched its SAP Marketing Cloud 1905, a 360-degree customer profiler, which collects transactional and behavioral data from multiple channels and taps into trends in customer behavior with propensity models and advanced analytics that predict future buying behavior.




  • In April 2019, Oracle released version 19A of their Commerce Cloud Platform, a retail solution software. This version brought in new features such as geolocation, price editing on the storefront, and publishing filtered lists.




  • In February 2019, Microsoft released the latest version of Dynamics 365 for Retail, which offers new features such as distributed order management, mobile POS improvements, and omnichannel auto changes.




Market Segmentation



  • By Component— Solution and Services.



  • By Type­— Supply Chain Management, Customer Management, Merchandising, Analytics, Data Security, Workforce Management, Omni-Channel, and Others



  • By Service Model Software as a Service, Platform as a Service, and Infrastructure as a Service



  • By deployment mode — Public Cloud, Private Cloud, and Hybrid Cloud


Key questions addressed by the report



  • What was the historic market size (2018)?

  • Which segmentation (type/service model/deployment mode) is driving the market?

  • What will be the growth rate by 2024?

  • Who are the key players in this market?

  • What are the strategies adopted by key players?

1 EXECUTIVE SUMMARY

1.1. Market Attractiveness Analysis

1.1.1. Global Retail Cloud Market, By Component

1.1.2. Global Retail Cloud Market, By Type

1.1.3. Global Retail Cloud Market, By Service Model

1.1.4. Global Retail Cloud Market, By Deployment

1.1.5. Global Retail Cloud Market, By Region

2 MARKET INTRODUCTION

2.1. Definition

2.2. Scope Of The Study

2.3. Market Structure

2.4. Key Buying Criteria

2.5. Macro Factor Indicator Analysis

3 RESEARCH METHODOLOGY

3.1. Research Process

3.2. Primary Research

3.3. Secondary Research

3.4. Market Size Estimation

3.5. Forecast Model

3.6. List Of Assumptions

4 MARKET INSIGHTS

5 MARKET DYNAMICS

5.1. Introduction

5.2. Drivers

5.2.1. Shift Toward Omnichannel Experience In The Retail Industry

5.2.2. Increased Use Of Analytics For Better Retail Management

5.2.3. Drivers Impact Analysis

5.2.3.1. Shift Toward Omnichannel Experience In The Retail Industry

5.2.3.2. Increased Use Of Analytics For Better Retail Management

5.3. Restraints

5.3.1. Data Security Threats

5.3.2. Restraint Impact Analysis

5.4. Opportunities

5.4.1. Personalized Customer Service

5.5. Challenges

5.5.1. Slow Adoption Of Cloud Technologies

6 MARKET FACTOR ANALYSIS

6.1. Value Chain Analysis

6.2. Porter’s Five Forces Model

6.2.1. Threat Of New Entrants

6.2.2. Bargaining Power Of Suppliers

6.2.3. Bargaining Power Of Buyers

6.2.4. Threat Of Substitutes

6.2.5. Intensity Of Rivalry

7 GLOBAL RETAIL CLOUD MARKET, BY COMPONENT

7.1. Overview

7.2. Solution: Market Estimates & Forecast, By Region/Country, 2020–2027

7.3. Services: Market Estimates & Forecast, By Region/Country, 2020–2027

7.3.1. Professional Services: Market Estimates & Forecast, By Region/Country, 2020–2027

7.3.2. Managed Services: Market Estimates & Forecast, By Region/Country, 2020–2027

8 GLOBAL RETAIL CLOUD MARKET, BY TYPE

8.1. Overview

8.2. Supply Chain Management: Market Estimates & Forecast, By Region/Country, 2020–2027

8.3. Customer Management: Market Estimates & Forecast, By Region/Country, 2020–2027

8.4. Merchandising: Market Estimates & Forecast, By Region/Country, 2020–2027

8.5. Analytics: Market Estimates & Forecast, By Region/Country, 2020–2027

8.6. Data Security: Market Estimates & Forecast, By Region/Country, 2020–2027

8.7. Workforce Management: Market Estimates & Forecast, By Region/Country, 2020–2027

8.8. Omni-Channel: Market Estimates & Forecast, By Region/Country, 2020–2027

8.9. Others: Market Estimates & Forecast, By Region/Country, 2020–2027

9 GLOBAL RETAIL CLOUD MARKET, BY SERVICE MODEL

9.1. Overview

9.2. Software As A Service: Market Estimates & Forecast, By Region/Country, 2020–2027

9.3. Platform As A Service: Market Estimates & Forecast, By Region/Country, 2020–2027

9.4. Infrastructure As A Service: Market Estimates & Forecast, By Region/Country, 2020–2027

10 GLOBAL RETAIL CLOUD MARKET, BY DEPLOYMENT

10.1. Overview

10.2. Public Cloud: Market Estimates & Forecast, By Region/Country, 2020–2027

10.3. Private Cloud: Market Estimates & Forecast, By Region/Country, 2020–2027

10.4. Hybrid Cloud: Market Estimates & Forecast, By Region/Country, 2020–2027

11 GLOBAL RETAIL CLOUD MARKET, BY REGION

11.1. Overview

11.2. North America

11.2.1. US

11.2.2. Canada

11.2.3. Mexico

11.3. Europe

11.3.1. Germany

11.3.2. UK

11.3.3. France

11.3.4. Italy

11.3.5. Spain

11.3.6. Rest Of Europe

11.4. Asia Pacific

11.4.1. China

11.4.2. Japan

11.4.3. India

11.4.4. South Korea

11.4.5. Singapore

11.4.6. Rest Of Asia-Pacific

11.5. Middle East & Africa

11.6. South America

12 COMPETITIVE LANDSCAPE

12.1. Competitive Overview

12.2. Competitor Dashboard

12.3. Major Growth Strategy In The Global Retail Cloud Services Market

12.4. Competitive Benchmarking

12.5. Market Share Analysis

12.6. The Leading Player In Terms Of Number Of Developments In Global Retail Cloud Services Market

12.7. Key Developments & Growth Strategies

12.7.1. New Product Launch/Service Deployment

12.7.2. Merger & Acquisition

12.7.3. Joint Ventures

13 COMPANY PROFILES

13.1. SAP SE

13.1.1. Company Overview

13.1.2. Financial Overview

13.1.3. Products Offered

13.1.4. Key Developments

13.1.5. SWOT Analysis

13.1.6. Key Strategies

13.2. Oracle Corporation

13.2.1. Company Overview

13.2.2. Financial Overview

13.2.3. Products Offered

13.2.4. Key Developments

13.2.5. SWOT Analysis

13.2.6. Key Strategies

13.3. Syntel

13.3.1. Company Overview

13.3.2. Financial Overview

13.3.3. Products Offered

13.3.4. Key Developments

13.3.5. SWOT Analysis

13.3.6. Key Strategies

13.4. IBM Corporation

13.4.1. Company Overview

13.4.2. Financial Overview

13.4.3. Products Offered

13.4.4. Key Developments

13.4.5. SWOT Analysis

13.4.6. Key Strategies

13.5. Microsoft Corporation.

13.5.1. Company Overview

13.5.2. Financial Overview

13.5.3. Products Offered

13.5.4. Key Developments

13.5.5. SWOT Analysis

13.5.6. Key Strategies

13.6. Fujitsu Global

13.6.1. Company Overview

13.6.2. Financial Overview

13.6.3. Products Offered

13.6.4. Key Developments

13.6.5. SWOT Analysis

13.6.6. Key Strategies

13.7. Infor, Inc.

13.7.1. Company Overview

13.7.2. Financial Overview

13.7.3. Products Offered

13.7.4. Key Developments

13.7.5. SWOT Analysis

13.7.6. Key Strategies

13.8. Google, Inc.

13.8.1. Company Overview

13.8.2. Financial Overview

13.8.3. Products Offered

13.8.4. Key Developments

13.8.5. SWOT Analysis

13.8.6. Key Strategies

13.9. Accenture

13.9.1. Company Overview

13.9.2. Financial Overview

13.9.3. Products Offered

13.9.4. Key Developments

13.9.5. SWOT Analysis

13.9.6. Key Strategies

13.10. Cisco Systems

13.10.1. Company Overview

13.10.2. Financial Overview

13.10.3. Products Offered

13.10.4. Key Developments

13.10.5. SWOT Analysis

13.10.6. Key Strategies

13.11. Nutanix

13.11.1. Company Overview

13.11.2. Financial Overview

13.11.3. Products Offered

13.11.4. Key Developments

13.11.5. SWOT Analysis

13.11.6. Key Strategies

13.12. T-Systems

13.12.1. Company Overview

13.12.2. Financial Overview

13.12.3. Products Offered

13.12.4. Key Developments

13.12.5. SWOT Analysis

13.12.6. Key Strategies

13.13. Flux7

13.13.1. Company Overview

13.13.2. Financial Overview

13.13.3. Products Offered

13.13.4. Key Developments

13.13.5. SWOT Analysis

13.13.6. Key Strategies

13.14. Netmagic Solutions

13.14.1. Company Overview

13.14.2. Financial Overview

13.14.3. Products Offered

13.14.4. Key Developments

13.14.5. SWOT Analysis

13.14.6. Key Strategies

13.15. Retail Cloud

13.15.1. Company Overview

13.15.2. Financial Overview

13.15.3. Products Offered

13.15.4. Key Developments

13.15.5. SWOT Analysis

13.15.6. Key Strategies

14 APPENDIX

14.1. References

14.2. Related Reports

14.3. List Of Abbreviation

15 List Of Tables

Table 1 Global Retail Cloud Market, By Region, 2020–2027

Table 2 North America: Retail Cloud Market, By Country, 2020–2027

Table 3 Europe: Retail Cloud Market, By Country, 2020–2027

Table 4 Asia-Pacific: Retail Cloud Market, By Country, 2020–2027

Table 5 Middle East & Africa: Retail Cloud Market, By Country, 2020–2027

Table 6 South America: Retail Cloud Market, By Country, 2020–2027

Table 7 Global Retail Cloud Component Market, By Region, 2020–2027

Table 8 North America: Retail Cloud Component Market, By Country, 2020–2027

Table 9 Europe: Retail Cloud Component Market, By Country, 2020–2027

Table10 Asia-Pacific: Retail Cloud Component Market, By Country, 2020–2027

Table11 Middle East & Africa: Retail Cloud Component Market, By Country, 2020–2027

Table12 South America: Retail Cloud Component Market, By Country, 2020–2027

Table13 Global Retail Cloud Type Market, By Region, 2020–2027

Table14 North America: Retail Cloud Type Market, By Country, 2020–2027

Table15 Europe: Retail Cloud Type Market, By Country, 2020–2027

Table16 Asia-Pacific: Retail Cloud Type Market, By Country, 2020–2027

Table17 Middle East & Africa: Retail Cloud Type Market, By Country, 2020–2027

Table18 South America: Retail Cloud Type Market, By Country, 2020–2027

Table19 Global Retail Cloud Service Model Market, By Region, 2020–2027

Table20 North America: Retail Cloud Service Model Market, By Country, 2020–2027

Table21 Europe: Retail Cloud Service Model Market, By Country, 2020–2027

Table22 Asia-Pacific: Retail Cloud Service Model Market, By Country, 2020–2027

Table23 Middle East & Africa: Retail Cloud Service Model Market, By Country, 2020–2027

Table24 South America: Retail Cloud Service Model Market, By Country, 2020–2027

Table25 Global Retail Cloud Deployment Market, By Region, 2020–2027

Table26 North America: Retail Cloud Deployment Market, By Country, 2020–2027

Table27 Europe: Retail Cloud Deployment Market, By Country, 2020–2027

Table28 Asia-Pacific: Retail Cloud Deployment Market, By Country, 2020–2027

Table29 Middle East & Africa: Retail Cloud Deployment Market, By Country, 2020–2027

Table30 South America: Retail Cloud Deployment Market, By Country, 2020–2027

Table31 Global Retail Cloud Industry Vertical Market, By Region, 2020–2027

Table32 North America: Retail Cloud Industry Vertical Market, By Country, 2020–2027

Table33 Europe: Retail Cloud Industry Vertical Market, By Country, 2020–2027

Table34 Asia-Pacific: Retail Cloud Industry Vertical Market, By Country, 2020–2027

Table35 Middle East & Africa: Retail Cloud Industry Vertical Market, By Country, 2020–2027

Table36 South America: Retail Cloud Industry Vertical Market, By Country, 2020–2027

16 LIST OF FIGURES

FIGURE 1 Global Retail Cloud Market Segmentation

FIGURE 2 Forecast Methodology

FIGURE 3 Porter’s Five Forces Analysis Of The Global Retail Cloud Market

FIGURE 4 Value Chain Of The Global Retail Cloud Market

FIGURE 5 Share Of The Global Retail Cloud Market, By Country, 2020 (In %)

FIGURE 6 Global Retail Cloud Market, 2020–2027

FIGURE 7 Sub-Segments Of Component

FIGURE 8 Global Retail Cloud Market Size, By Component, 2020

FIGURE 9 Share Of The Global Retail Cloud Market, By Component, 2020–2027

FIGURE 10 Global Retail Cloud Market Size, By Type, 2020

FIGURE 11 Share Of The Global Retail Cloud Market, By Type, 2020–2027

FIGURE 12 Global Retail Cloud Market Size, By Service Model, 2020

FIGURE 13 Share Of The Global Retail Cloud Market, By Service Model, 2020–2027

FIGURE 14 Global Retail Cloud Market Size, By Deployment, 2020

FIGURE 15 Share Of The Global Retail Cloud Market, By Deployment, 2020–2027

FIGURE 16 Global Retail Cloud Market Size, By Industry Vertical, 2020–2027

FIGURE 17 Share Of The Global Retail Cloud Market, By Industry Vertical, 2020–2027

Retail Cloud Market