Procurement as a Service Market Research Report - Global Forecast till 2032

Procurement as a Service Market Research Report: Information By Component (Transaction Management, Strategic Sourcing, Process Management, Spend Management, Category Management, Contract Management), By Organization Size (Large Scale Enterprise and Small-Medium Enterprise), By Vertical (Travel and Hospitality, Manufacturing, Healthcare, Retail, Consumer Goods Market, Energy and Utilities, Banking, Insurance and Financial Services, and IT & Telecom) And By Region (North America, Europe, Asia-Pacific, And Rest Of The World) –Market Forecast

ID: MRFR/ICT/6821-HCR | 111 Pages | Author: Shubham Munde | March 2024         

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Procurement as a Service Market Overview


Procurement as a Service Market Size was valued at USD 6.2 Billion in 2022. The procurement as a Service market industry is projected to grow from USD 6.8 Billion in 2023 to USD 16.11 Billion by 2032, exhibiting a compound annual growth rate (CAGR) of 11.20% during the forecast period (2023 - 2032). Increasing demand for procurement, management solutions and the need to optimize the supply chain are the key market drivers enhancing the market growth.


Procurement as a Service Market Overview


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Procurement as a Service Market Trends


Growing demand for procurement is driving the market growth


Market CAGR for service procurement is driven by the rising requirement for effective demand and supply management solutions. Demand management is a procedure within a business that allows businesses to tailor their capability to meet variants in demand or to manage the level of demand via marketing or procurement management strategies. Procurement management solutions can support generating statistics-based predictions from various strategies from data, recent events, and casual dynamics. Procurement management services can apply a robotic ecosystem to assess supply restrictions, financial predictions, customer commitments, inventory count, demand and cost management to facilitate an automated ecosystem. Organizations are gradually focusing on proper procurement management as it simplifies the planning and usage of resources for profitable business results. Such tendencies are promising excessive opportunities for market growth in the anticipated period.


Additionally, procurement management services allow supply chain managers to monitor precisely how their existing operations are executed, helping them organize supply chain tasks in advance and redirect resources for major outcomes. Moreover, it produces data-driven, consistent solutions that can be used to improve the productivity of business operations. Procurement management software delivers better perceptibility to organizations with cross-functional access. It offers exception-based process management stages that allow staff to micro-manage steady-state processes. Procurement management software fuels the adoption of procurement management software among the end users. The rise in the need to improve supply chain visibility and the desire for better transparency of orders and shipment information further increase the market's growth. Thus, driving the procurement as a Service market revenue.


Procurement as a Service Market Segment Insights


Procurement as a Service Component Insights


The procurement as a service market segmentation, based on components, includes transaction management, strategic sourcing, process management, spend management, category management, and contract management. The strategic sourcing segment dominated the market, accounting for the maximum market revenue. The projected period will fuel the market through the expanding need for businesses to use technologies to enhance procurement activities. For instance: TATA Consultancy Services Limited and Financial Ombudsman Service, a U.K. Ombudsman, collaborated in April 2022. The Ombudsman and Tata Consultancy Services (TCS) have worked together to enhance and future-proof the digital services TCS offers, help it eliminate companies and discrimination, and better support and serve its clients. To ensure that the Ombudsman technology capabilities are future-proof, TCS will create a new digital platform that will improve the user experience for petitioners and respondents.


The transaction management segment is anticipated to be the fastest-growing segment in the projected period. The efficiency of transaction management, which helps end-users to boost their company’s profitability while forming long-term business ties with suppliers, can be credited with category growth. Companies’ increased attention to enhancing price and terms, sales orders, delivery, and invoicing applications as a part of the complete transaction process is predicted to fuel segment expansion in the projected period. Increasing automation and the rising demand for market providers to assist organizations in understanding the complex aspects of a commercial transaction environment are other factors driving segment expansion.


Procurement as a Service Organization Size Insights


The procurement as a Service market segmentation, based on organization size, includes large enterprises and small-medium enterprises. The large enterprise category generated the most income. Large enterprises will use these services to handle intricate contract arrangements and beg agreements, absorbing a sizable portion of the overall income share. Large enterprises choose these services because they cut operational costs while simplifying operations.


Small and medium-sized enterprises are expected to grow considerably throughout the forecast timeframe. Small and medium-sized firms have been observed shifting their focus from general operations management to business process management to facilitate rapid choices. As a result, the worldwide small and medium enterprise sector has seen increased demand for procurement as a service approach. Additionally, it is anticipated that the segment will continue to increase during the anticipated period due to the rising demand for businesses to improve their internal procurement methods to standardize and simplify the whole operation.


Figure 1: Procurement as a Service Market, by Organization Size, 2022 & 2032 (USD Billion)


Procurement as a Service Market, by Organization Size, 2022 & 2032


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Procurement as a Service End-User Insights


The procurement as a Service market segmentation, based on end-user, includes travel and hospitality, manufacturing, healthcare, retail, the consumer goods market, energy and utilities, banking, insurance, financial services, and IT and telecom. The manufacturing sector generated the most market revenue. The category's growth will be heavily influenced by how supply chains with shorter lead times are managed. Manufacturing will continue to be the main driver for the market for procurement as a service. The manufacturing sector’s services will concentrate on enhancing the supply chain dynamics regarding direct inputs and raw materials.


The retail sector is anticipated to be the fastest-growing segment in the projected period. The retail industry is focused on the needs of its customers, and it is distinguished by dynamic market trends that result from shifting consumer needs and purchasing habits. These services aid in aligning various activities in the retail setting, maximizing returns on investment. Additionally, long-term market development for procurement as a service will be aided by new technologies and the pandemic’s extraordinary rise in the e-Commerce industry.


Procurement as a Service Regional Insights


By region, the study provides market insights into North America, Europe, Asia-Pacific and Rest of the World. The North American Procurement as a Service market will dominate this market, owing to the high deliberation of procurement as a service vendor. In addition, the existence of large-scale MNCs and the requirement to decrease operational costs will boost market growth in this region.


Further, the major countries studied in the market report are The US, Canada, German, France, the UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil.


Figure 2: PROCUREMENT AS A SERVICE MARKET SHARE BY REGION 2022 (USD Billion)


PROCUREMENT AS A SERVICE MARKET SHARE BY REGION 2022


Source: Secondary Research, Primary Research, MRFR Database and Analyst Review


Europe Procurement as a Service market accounts for the second-largest market share due to the increasing concentration of procurement as a service provider in offering modified service plans to their customers and increasing demand from European manufacturing enterprises for enlarging the procurement process. Further, the Germany Procurement as a Service market held the largest market share, and the UK Procurement as a Service market was the fastest growing market in the European region.


The Asia-Pacific Procurement as a Service Market is expected to grow at the fastest CAGR from 2023 to 2032 due to increasing demand for digital solutions to manage and modernize supply chain operations. Moreover, China’s Procurement as a Service market held the largest market share, and the Indian Procurement as a Service market was the fastest growing market in the Asia-Pacific region.


Procurement as a Service Key Market Players & Competitive Insights


Leading market players are investing heavily in research and development to expand their product lines, which will help the procurement as a Service market, grow even more. Market participants are also undertaking various strategic activities to expand their footprint, with important market developments including new product launches, contractual agreements, mergers and acquisitions, higher investments, and collaboration with other organizations. The procurement as a Service industry must offer cost-effective items to expand and survive in a more competitive and rising market climate.


Manufacturing locally to minimize operational costs is one of the key business tactics manufacturers use in the procurement as a Service industry to benefit clients and increase the market sector. In recent years, the procurement as a Service industry has offered some of the most significant advantages to procurement as a service. Major players in the procurement as a Service market, including CA Technologies, Accenture, Corbus, Infosys, Aegis, GAP, Xchanging, Genpact, TCS, Proxima, HCL Technologies, WNS, Wipro, Capgemini, IBM, and others, are attempting to increase market demand by investing in research and development operations.


WNS is a leading Business Process Management (BPM) company. The company collaborated with customers across ten sectors to develop creative, digital-led transformative solutions by fusing its extensive industry knowledge with our strengths in technology and analytics. WNS‘s main aim is to co-create brand distinctiveness for its clients and enable them to succeed via its passion for service and innovation. For instance: in November 2021, WNS launched WNS FINSIBLE, a set of banking solutions allowing FinTechs to streamline, manage and scale operations proficiently. FINISBLE delivers an entire end-to-end value chain of the banking procedure, with deposits and payments, lending, risk & compliance customer service and advisory services. The offering is customizable and scalable to report the necessity of FinTech clients irrespective of their operations maturity.


Microsoft supports digital transformation in the age of the intelligent edge and cloud. Its goal is to enable each individual and every organization to do more. In 1990, Microsoft established its operations in India. Microsoft provides local data centers in India with access to its worldwide cloud services to speed up the digital transformation of Indian start-ups, corporations, and government institutions. For instance: in October 2022, the Microsoft Cloud Partner Program renowned HCLTech as a Solutions Partner.


Key Companies in the Procurement as a Service market include




  • CA Technologies




  • Accenture




  • Corbus




  • Infosys




  • Aegis




  • GAP




  • Xchanging




  • Genpact




  • TCS




  • Proxima




  • HCL Technologies




  • WNS




  • Wipro




  • Capgemini




  • IBM




Procurement as a Service Industry Developments


November 2022: IBM and Vodafone collaborated to study Quantum-Safe Cryptography and Quantum Computing.


January 2022: Proxima was obtained by Bain & Company, and the latter’s knowledge of the supply chain and procurement industries will enhance Bain & Company’s current range of procurement solutions. Proxima will run its own business within the service division of Bain & Company.


Procurement as a Service Market Segmentation


Procurement as a Service Component Outlook




  • Transaction Management




  • Strategic Management




  • Process Management




  • Spend Management




  • Category Management




  • Contract Management




Procurement as a Service Organization Size




  • Large Scale Enterprise




  • Small-Medium Enterprise




Procurement as a Service Vertical Outlook




  • Travel and Hospitality




  • Manufacturing




  • Healthcare




  • Retail




  • Consumer Goods Market




  • Energy and Utilities




  • Banking, Insurance, and Financial Services




  • IT and Telecom




Procurement as a Service Regional Outlook




  • North America



    • US




    • Canada






  • Europe



    • Germany




    • France




    • UK




    • Italy




    • Spain




    • Rest of Europe






  • Asia-Pacific



    • China




    • Japan




    • India




    • Australia




    • South Korea




    • Australia




    • Rest of Asia-Pacific






  • Rest of the World



    • Middle East




    • Africa




    • Latin America





Report Scope:

Report Attribute/Metric Details
Market Size 2022 USD 6.2 Billion
Market Size 2023 USD 6.8 Billion
Market Size 2032 USD 16.11 Billion
Compound Annual Growth Rate (CAGR) 11.20% (2023-2032)
Base Year 2022
Market Forecast Period 2023-2032
Historical Data 2018- 2022
Market Forecast Units Value (USD Billion)
Report Coverage Revenue Forecast, Market Competitive Landscape, Growth Factors, and Trends
Segments Covered Components, Organization Size, Vertical, and Region
Geographies Covered North America, Europe, Asia Pacific, and the Rest of the World
Countries Covered The US, Canada, German, France, UK, Italy, Spain, China, Japan, India, Australia, South Korea, and Brazil
Key Companies Profiled  CA Technologies, Accenture, Corbus, Infosys, Aegis, GAP, Xchanging, Genpact, TCS, Proxima, HCL Technologies, WNS, Wipro, Capgemini, IBM, and others
Key Market Opportunities High-end Technology
Key Market Dynamics Increasing demand for procurement and management solutions Need to optimize supply chain




Frequently Asked Questions (FAQ) :

The procurement as a Service market size was valued at USD 6.2 Billion in 2022.

The market is projected to grow at a CAGR of 11.20% during the forecast period, 2023-2032.

The key players in the market are CA Technologies, Accenture, Corbus, Infosys, Aegis, GAP, Xchanging, Genpact, TCS, Proxima, HCL Technologies, WNS, Wipro, Capgemini, IBM, and Others.

The strategic sourcing category dominated the market in 2022.

Key Questions Answered

  • Global Market Outlook
  • In-depth analysis of global and regional trends
  • Analyze and identify the major players in the market, their market share, key developments, etc.
  • To understand the capability of the major players based on products offered, financials, and strategies.
  • Identify disrupting products, companies, and trends.
  • To identify opportunities in the market.
  • Analyze the key challenges in the market.
  • Analyze the regional penetration of players, products, and services in the market.
  • Comparison of major players’ financial performance.
  • Evaluate strategies adopted by major players.
  • Recommendations
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